World Bank Group Country Opinion Survey 2017: Senegal FY 2017 Senegal Country Opinion Survey Report THE WORLD BANK GROUP Public Opinion Research Group 1 November 2017 World Bank Group Country Opinion Survey 2017: Senegal Acknowledgements The Senegal Country Opinion Survey is part of the County Opinion Survey Program series of the World Bank Group. This report was prepared by the Public Opinion Research Group (PORG), led by Sharon Felzer (Senior Communications Officer, Head of PORG). Svetlana Markova, Jing Guo, and Jessica Cameron oversaw design, reporting, and analysis. Calita Woods, Dania Mendoza, and Noreen Wambui provided data support. PORG acknowledges the significant contribution from the Senegal country team and the local fielding agency Synchronix. In particular, PORG is grateful for the support from Mademba Ndiaye (Senior Communications Officer) who coordinated the survey related activities from Dakar, Senegal. 1 World Bank Group Country Opinion Survey 2017: Senegal Table of Contents I. Objectives ...................................................................................3 II. Methodology ...............................................................................3 III. Demographics of the Sample.......................................................4 IV. General Issues Facing Senegal .....................................................8 V. Overall Attitudes toward the World Bank Group .......................13 VI. Sectoral Effectiveness................................................................18 VII. How the World Bank Group Operates .......................................22 VIII. World Bank Group’s Knowledge and Instruments .....................27 IX. The Future Role of the World Bank Group in Senegal ...............30 X. Communication and Outreach ..................................................32 XI. Appendices ................................................................................34 2 World Bank Group Country Opinion Survey 2017: Senegal I. Objectives This survey was designed to assist the World Bank Group (WBG) in gaining a better understanding of how stakeholders in Senegal perceive the WBG. The survey explored: ▪ General Issues Facing Senegal ▪ Overall Attitudes toward the World Bank Group ▪ World Bank Group’s Effectiveness and Results ▪ The World Bank Group’s Knowledge Work and Activities ▪ Working with the World Bank Group ▪ The Future Role of the World Bank Group in Senegal ▪ Communication and Information Sharing ▪ Background Information II. Methodology From May to June 2017, 700 stakeholders of the WBG in Senegal were invited to provide their opinions on the WBG’s work in the country by participating in a Country Opinion Survey. Participants were drawn from the Office of the President, Prime Minister; office of a minister; office of a parliamentarian; ministries/ministerial departments/implementation agencies; Project Management Units (PMUs) overseeing implementation of WBG projects; consultants/ contractors working on WBG-supported projects/programs; local governments; bilateral and multilateral agencies; private sector organizations; private foundations; the financial sector/ private banks; NGOs and community based organizations; the media; independent government institutions; trade unions; faith-based groups; youth groups; academia/research institutes/think tanks; the judiciary branch; and other organizations. A total of 446 stakeholders participated in the survey (64% response rate). Respondents completed the questionnaires with a representative from an independent fielding company, or received and returned the questionnaires via courier or email. Every country that engages in the Country Opinion Survey (COS) must include specific indicator questions that will be aggregated for the World Bank Group’s annual Corporate Scorecard. These questions are identified throughout the survey report. The results in this year’s Country Survey were compared to those in the Country Survey conducted in FY’14 (response rate was 10%, N=269). Data were weighted to reach the same stakeholder composition in two years, which allows for year comparisons. Stakeholder groups which were not present in both fiscal years were not included in the comparison. Respondents who belonged to the “other” stakeholder category were not included either. As a result, mean ratings, percentages of respondents, and the total number of respondents in both years are slightly different from those of the original data reported in the FY’14 COS report and the non- weighted data presented in appendices A, B, C, D, and F. For the weighted stakeholder breakdown and year comparison results, please refer to Appendix E (page 70). 3 World Bank Group Country Opinion Survey 2017: Senegal III. Demographics of the Sample Current Position ▪ For further analyses, respondents from the Office of the President/Prime Minister were combined with respondents from the office of a minister; respondents from the financial sector/private banks were combined with those from private sector organizations; respondents from NGOs/community based organizations, youth groups, trade unions, faith-based groups, and private foundations were combined in the “CSO” category. 4 World Bank Group Country Opinion Survey 2017: Senegal III. Demographics of the Sample (continued) Area of Primary Specialization 5 World Bank Group Country Opinion Survey 2017: Senegal III. Demographics of the Sample (continued) Geographic Locations ▪ Geographic location comparisons can be found in Appendix C (page 63). Exposure to Agencies within the World Bank Group 6 World Bank Group Country Opinion Survey 2017: Senegal III. Demographics of the Sample (continued) Familiarity with the World Bank Group ▪ Year comparison: Respondents in this year’s Country Survey and the FY’14 Country Survey had statistically similar levels of familiarity with the WBG (weighted mean in FY’17 = 5.3; weighted mean in FY’14 = 5.0)1. ▪ Respondents’ levels of familiarity with the WBG were significantly, strongly correlated with their ratings of the WBG’s overall effectiveness in Senegal, and significantly, moderately correlated with their ratings of the extent to which the WBG plays a relevant role in development in Senegal, and the extent to which the WBG contributes to the country’s development results. 1 Please refer to Appendix E (page 70) for more details on weighting. The means in the chart were calculated based on un-weighted data. 7 World Bank Group Country Opinion Survey 2017: Senegal IV. General Issues Facing Senegal Headed in the Right Direction2 ▪ Year comparison: This year’s respondents were significantly more likely to believe that Senegal is headed in the wrong direction compared to respondents in the FY’14 Country Survey. ▪ Stakeholder groups: In this year’s Country Survey, respondents from independent government institutions were significantly more likely to indicate that Senegal is headed in the right direction, while respondents from the judiciary branch were significantly less positive about the prospect of Senegal. 2 Percentages presented in the chart were calculated based on weighted data from FY’17 and FY’14. 8 World Bank Group Country Opinion Survey 2017: Senegal IV. General Issues Facing Senegal (continued) Development Priority ▪ Year comparison: Respondents in the previous FY’14 Country Survey indicated that the most important development priorities in Senegal were “public sector governance/ reform” (37%) and “education” (35%). 9 World Bank Group Country Opinion Survey 2017: Senegal IV. General Issues Facing Senegal (continued) Factors Contributing to “Shared Prosperity” ▪ Year comparison: In the previous FY’14 Country Survey, respondents indicated that shared prosperity in Senegal can be best achieved through “better employment opportunities for young people” (30%), “education and training that better ensure job opportunity” (26%), and “better entrepreneurial opportunities” (25%). 10 World Bank Group Country Opinion Survey 2017: Senegal IV. General Issues Facing Senegal (continued) Gap between the Rich and the Poor Global Climate Change 11 World Bank Group Country Opinion Survey 2017: Senegal IV. General Issues Facing Senegal (continued) Early Childhood Development 12 World Bank Group Country Opinion Survey 2017: Senegal V. Overall Attitudes toward the World Bank Group As noted in the “Methodology” section, the indicator questions referred to throughout the survey report are questions that are asked in every country that engages in the Country Opinion Survey. These will be aggregated for the World Bank Group’s annual Corporate Scorecard. The World Bank Group’s Overall Effectiveness3 (Indicator Question) Achieving Development Results (Indicator Question) 3 Means presented in the charts on this page were calculated based on weighted data. 13 World Bank Group Country Opinion Survey 2017: Senegal V. Overall Attitudes toward the World Bank Group (continued) WBG Staff Preparedness4 The World Bank and the IFC Working Together ▪ Only those stakeholders who responded “Yes” to the question “Do your projects involve both the World Bank and the IFC?” provided their views on the working relationship between the World Bank and the IFC. 4 Means presented in the chart were calculated based on weighted data. 14 World Bank Group Country Opinion Survey 2017: Senegal V. Overall Attitudes toward the World Bank Group (continued) Overall Ratings for Indicator Questions by Stakeholder Groups ▪ Stakeholder groups: Respondents from independent government institutions had the highest mean ratings for the aggregated responses to the twenty-six COS indicator questions, whereas respondents from the judiciary branch had significantly lower mean ratings. Responses for individual indicator questions by stakeholder groups can be found in Appendix B (see page 46). ▪ Collaboration: Respondents who collaborate with the WBG had significantly higher mean ratings for the aggregated responses to the twenty-six COS indicator questions (mean rating = 6.6) compared to respondents who do not collaborate with the WBG (mean rating = 5.9). Responses for individual indicator questions by exposure to the WBG can be found in Appendix F (page 74). 15 World Bank Group Country Opinion Survey 2017: Senegal V. Overall Attitudes toward the World Bank Group (continued) Greatest Value ▪ Year comparison: Respondents in the previous FY’14 Country Survey indicated that the WBG’s greatest values to Senegal were its “financial resources” (55%) and “capacity development” (38%). 16 World Bank Group Country Opinion Survey 2017: Senegal V. Overall Attitudes toward the World Bank Group (continued) Greatest Weakness ▪ Year comparison: Respondents in the previous FY’14 Country Survey indicated that the WBG’s greatest weaknesses in its work in Senegal were “staff too inaccessible” (19%), “too influenced by developed countries” (19%), and “not aligned with country priorities” (18%). 17 World Bank Group Country Opinion Survey 2017: Senegal VI. Sectoral Effectiveness Effectiveness of WBG’s Support in Sectoral Areas: Year Comparison5 5 Means presented in this chart were calculated based on weighted data. See Appendix E for details. 18 World Bank Group Country Opinion Survey 2017: Senegal VI. Sectoral Effectiveness (continued) Effectiveness of WBG’s Support in Sectoral Areas: Collaboration6 6 Note in the Appendix on the sectoral effectiveness (Appendix A, page 40) that primarily informed stakeholders responded to this question. Respondents were given the option of “don’t know” if they did not have exposure to the WBG’s work in certain development areas. 19 World Bank Group Country Opinion Survey 2017: Senegal VI. Sectoral Effectiveness (continued) Drivers of Effectiveness To determine the key drivers of respondents’ ratings of the World Bank Group’s overall effectiveness and ratings of its ability to help achieve development results in Senegal, bivariate correlational analyses were conducted using respondents’ ratings of the twenty-three specific areas of effectiveness. Correlational analyses, however, are not able to tell us exactly what is causing respondents’ ratings of the World Bank Group’s overall effectiveness or ratings of its ability to help achieve development results. Rather, these analyses tell us that as ratings of effectiveness in one area increase, respondents’ ratings of the WBG’s overall effectiveness increase, or as ratings of effectiveness in one area increase, ratings of the WBG’s ability to help achieve development results increase. Thus, it can be inferred that respondents’ perceptions of effectiveness in one specific area are related to, or drive, respondents’ perceptions of the WBG’s overall effectiveness or perceptions of the WBG’s ability to help achieve development results. ▪ Overall Effectiveness: Those specific areas with the highest Pearson Product-Moment correlations were determined to be the most closely related to perceptions of the WBG’s overall effectiveness, suggesting that ratings of effectiveness in those specific areas are drivers of perceptions of the WBG’s overall effectiveness in Senegal. The areas determined to be key drivers from these analyses were: ➢ The WBG’s effectiveness at equality of opportunity; ➢ The WBG’s effectiveness at poverty reduction; and ➢ The WBG’s effectiveness at education. ▪ Achieving Development Results: Those specific areas with the highest Pearson Product- Moment correlations were determined to be the most closely related to perceptions of the WBG’s ability to help achieve development results in Senegal, suggesting that ratings of effectiveness in those specific areas are drivers of perceptions of the WBG’s ability to help achieve development results. The area determined to be key driver from these analyses was: ➢ The WBG’s effectiveness at judiciary reform; ➢ The WBG’s effectiveness at poverty reduction; and ➢ The WBG’s effectiveness at economic growth. 20 World Bank Group Country Opinion Survey 2017: Senegal VI. Sectoral Effectiveness (continued) Helping the Poorest 21 World Bank Group Country Opinion Survey 2017: Senegal VII. How the World Bank Group Operates The World Bank Group’s Work in Senegal: Year Comparison7 The World Bank Group’s Work in Senegal: Collaboration 7 Means in the chart were calculated based on weighted data. 22 World Bank Group Country Opinion Survey 2017: Senegal VII. How the World Bank Group Operates (continued) Overall Perceptions: Year Comparison8 8 Means in the chart were calculated based on weighted data. 23 World Bank Group Country Opinion Survey 2017: Senegal VII. How the World Bank Group Operates (continued) Overall Perceptions: Collaboration 24 World Bank Group Country Opinion Survey 2017: Senegal VII. How the World Bank Group Operates (continued) The WBG as an Effective Development Partner: Year Comparison9 9 Means in the chart were calculated based on weighted data. 25 World Bank Group Country Opinion Survey 2017: Senegal VII. How the World Bank Group Operates (continued) The WBG as an Effective Development Partner: Collaboration 26 World Bank Group Country Opinion Survey 2017: Senegal VIII. World Bank Group’s Knowledge and Instruments Meeting Senegal’s Knowledge Needs10 (Indicator Question) Contribution of the WBG’s Knowledge Work and Activities (Indicator Question) Technical Quality of the WBG’s Knowledge Work and Activities (Indicator Question) 10 Means in the charts on this page were calculated based on weighted data. 27 World Bank Group Country Opinion Survey 2017: Senegal VIII. World Bank Group’s Knowledge and Instruments (continued) Qualities of the WBG’s Knowledge Work and Activities11 11 Means in the chart were calculated based on weighted data. 28 World Bank Group Country Opinion Survey 2017: Senegal VIII. World Bank Group’s Knowledge and Instruments (continued) Meeting Senegal’s Needs for Financial Instruments12 (Indicator Question) 12 Means in the chart were calculated based on weighted data. 29 World Bank Group Country Opinion Survey 2017: Senegal IX. The Future Role of the World Bank Group in Senegal Making the World Bank Group of Greater Value ▪ Year comparison: Respondents in the previous FY’14 Country Survey indicated that the WBG should “reach out more to groups outside of Government” (32%) to make itself of greater value in Senegal. 30 World Bank Group Country Opinion Survey 2017: Senegal IX. The Future Role of the WBG in Senegal (continued) Importance of the World Bank Group’s Support in Sectoral Areas 31 World Bank Group Country Opinion Survey 2017: Senegal X. Communication and Outreach Note: When considering the World Bank Group’s future outreach with key constituencies, please see Appendix B (page 46) for all responses by stakeholder groups. General Information Sources ▪ Year comparison: Respondents in the previous FY’14 Country Survey indicated that they got most of their information about economic and social development issues in Senegal from “Internet” (60%) and “local newspapers” (52%). 32 World Bank Group Country Opinion Survey 2017: Senegal X. Communication and Outreach (continued) Preferred Information Sources ▪ Year comparison: Respondents in the previous FY’14 Country Survey indicated that they would prefer to receive information from the WBG through its “e-Newsletters” (43%), “seminars/workshops/conferences” (37%), and “direct contact with the WBG” (32%). 33 World Bank Group Country Opinion Survey 2017: Senegal XI. Appendices A. Responses to All Questions across All Respondents...................... 35 B. Responses to All Questions by Stakeholder Groups ...................... 46 C. Responses to Indicator Questions by Geographic Location........... 63 D. Responses to Selected Questions by Level of Collaboration with the World Bank Group ........................................................................ 65 E. Responses to Selected Questions by Year..................................... 70 F. Indicator Questions as a Function of Exposure to the WBG .......... 74 G. WBG Country Opinion Survey FY17 – Senegal Questionnaire ..... 75 Senegal 34 World Bank Group Country Opinion Survey 2017: Senegal Appendix A: Responses to All Questions across All Respondents (N=446) All rating scale questions are presented with the total number of respondents that provided a rating (N), the number of respondents who indicated that they “Don’t know” (DK), the mean rating across all respondents (Mean), and the standard deviation of this mean (SD). Indicator questions are noted with an asterisk (*). A. General Issues Facing Senegal Percentage of Respondents 1. In general would you say that Senegal is headed in ... ? (N=438) The right direction 65.8% The wrong direction 17.4% Not sure 16.9% 2. Listed below are a number of development priorities in Senegal. Please identify which of the following you consider the most important Percentage of Respondents development priorities in Senegal? (Choose no more than THREE) (Responses Combined; N=431) Education 42.7% Agriculture and rural development 36.0% Public sector governance/reform (i.e., government effectiveness, public financial 35.5% management, public expenditure, fiscal system reform) Job creation/employment 26.2% Health 23.2% Private sector development 18.6% Food security 14.2% Energy 12.5% Social protection (e.g., pensions, targeted social assistance) 11.4% Poverty reduction 11.1% Transport (e.g., roads, bridges, transportation) 9.7% Anti corruption 8.4% Water and sanitation 7.7% Natural resource management (renewable and non-renewable) 6.0% Economic growth 5.3% Judiciary reform 4.4% Crime and violence 3.0% Gender equity 3.0% Information and communications technology 3.0% Climate change (e.g., mitigation, adaptation) 2.8% Equality of opportunity (i.e., social inclusion) 2.6% Global/regional integration 2.3% Urban development 2.1% Pollution 1.2% Trade and exports 0.9% Groundnut industry reform 0.7% Disaster risk management 0.5% Financial markets 0.0% 35 World Bank Group Country Opinion Survey 2017: Senegal A. General Issues Facing Senegal (continued) 3. The World Bank Group’s “Shared Prosperity” goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of “shared prosperity” in your country, which of the following TWO best illustrate how this would be achieved in Senegal? Percentage of Respondents (Choose no more than TWO) (Responses Combined; N=432) Greater access to health and nutrition for citizens 38.2% Education and training that better ensure job opportunity 33.3% Consistent economic growth 25.2% Better entrepreneurial opportunities (i.e., to start small and medium sized 21.3% businesses) Better opportunity for the poor who live in rural areas 19.0% Better employment opportunities for young people 14.1% Better quality public services 10.2% A growing middle class 7.9% Greater access to micro-finance for the poor 7.6% Greater voice and participation for citizens to help ensure greater accountability 6.3% More reliable social safety net 6.0% Better employment opportunities for women 3.0% Better opportunity for the poor who live in urban areas 2.5% Other 1.6% 4. Do you think the gap between the rich and the poor is a very big problem, a moderately big problem, a small problem or not a problem at all in Senegal? Percentage of Respondents (Select only ONE response) (N=446) A very big problem 54.0% A moderately big problem 35.9% A small problem 4.5% Not a problem at all 2.9% Don't know 2.7% 5. In your view, is climate change a very serious problem, somewhat serious, not too serious, or not a problem in your country? (Select only ONE Percentage of Respondents response) (N=446) A very serious problem 78.5% A somewhat serious problem 18.2% Not too serious problem 1.6% Not a problem 0.9% Don't know 0.9% 6. In your view, is early childhood development (i.e. nutrition, growth, care, and education) a very important, moderately important, slightly important, or not an important development priority in Senegal? (Select only ONE Percentage of Respondents response) (N=445) A very important development priority 77.8% A moderately important development priority 16.2% A slightly important development priority 4.7% Not an important development priority 0.7% Don't know 0.7% 36 World Bank Group Country Opinion Survey 2017: Senegal B. Overall Attitudes toward the World Bank Group Familiarity N DK Mean SD 1. How familiar are you with the work of the World Bank Group in Senegal? 441 0 5.29 2.47 (1-Not familiar at all, 10-Extremely familiar) Effectiveness* N DK Mean SD 2. Overall, please rate your impression of the World Bank Group’s effectiveness 361 83 5.97 2.26 in Senegal. (1-Not effective at all, 10-Very effective) Staff Preparedness N DK Mean SD 3. To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and knowledge) to help Senegal solve its most complicated 319 122 6.63 2.22 development challenges? (1-To no degree at all, 10-To a very significant degree) 4. When thinking about the World Bank Group’s role, which Percentage of Respondents (N=425) activity do you believe is of greatest VALUE and which activity Greatest 2nd Greatest is of second greatest value in Senegal? Value Value Combined Financial resources 28.9% 17.7% 46.6% Capacity development related to World Bank Group supported 24.5% 12.9% 37.4% projects Policy advice, studies, analyses 15.5% 12.9% 28.4% Implementation support 7.3% 16.9% 24.2% Mobilizing third party financial resources 5.4% 11.2% 16.6% Data and statistics 5.6% 8.8% 14.5% Promoting knowledge sharing 2.4% 8.4% 10.7% Bringing together different groups of stakeholders 4.7% 4.3% 9.0% Technical assistance 2.6% 3.8% 6.4% Donor coordination 2.4% 2.4% 4.7% Other 0.7% 0.7% 1.4% 5. Which of the following do you identify as the World Bank Group’s greatest Percentage of Respondents WEAKNESSES in its work in Senegal? (Choose no more than TWO) (Responses Combined; N=441) World Bank Group’s processes too complex 32.0% Too influenced by developed countries 20.2% World Bank Group’s processes too slow (e.g., too bureaucratic in its operational 19.0% policies and procedures) Not willing to honestly criticize policies and reform efforts in the country 16.3% Not enough public disclosure of its work 15.0% Not adequately sensitive to political/social realities in Senegal 13.2% Not collaborating enough with stakeholders outside the Government 12.9% Don’t know 12.7% Not aligned with country priorities 8.2% Staff too inaccessible 7.3% Its advice and strategies do not lend themselves to practical problem solving 4.1% Not aligned with other donors’ work 3.6% Arrogant in its approach 3.2% Not exploring alternative policy options 2.9% Other 1.6% Not client focused 0.9% The credibility of its knowledge/data 0.7% 37 World Bank Group Country Opinion Survey 2017: Senegal B. Overall Attitudes toward the World Bank Group (continued) 6. To what extent do you believe that the World Bank Group’s work and suppor t Percentage of Respondents help the poorest in Senegal? (Select only ONE response) (N=439) To a fully sufficient degree 8.0% To a somewhat sufficient degree 37.1% To a somewhat insufficient degree 26.0% To a very insufficient degree 15.7% Don’t know 13.2% To what extent do you agree with the following statements about the World Level of Agreement Bank Group’s work in Senegal? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 7. Overall the World Bank Group currently plays a relevant role in 377 64 6.26 2.50 development in Senegal* 8. The World Bank Group’s work is aligned with what I consider the 347 93 5.89 2.46 development priorities for Senegal* To what extent is the World Bank Group an effective development partner in Degree Senegal, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 9. Responsiveness to needs* 285 154 5.41 2.10 10. Flexibility (in terms of the institution’s products and services)* 264 167 4.86 2.04 11. Flexibility (in terms of changing country circumstances)* 236 193 5.13 2.10 12. Being inclusive* 178 248 6.16 2.24 13. Openness (sharing data and other information)* 293 137 6.49 2.20 14. Collaboration with the Government* 339 97 7.58 1.95 15. The speed in which it gets things accomplished on the ground* 277 161 5.95 2.18 16. Helping to bring discipline/effective supervision to implementation of 304 130 7.13 2.01 investment projects* 17. Collaboration with civil society* 275 154 5.88 2.29 18. Staff accessibility* 289 146 5.29 2.53 19. Collaboration with other donors and development partners* 241 193 6.69 2.15 20. Collaboration with the private sector* 222 211 5.93 2.43 21. Straightforwardness and honesty* 233 197 6.75 2.39 22. Treating clients and stakeholders in Senegal with respect* 272 163 7.01 2.11 23. Being a long-term partner* 324 118 7.73 2.09 38 World Bank Group Country Opinion Survey 2017: Senegal C. World Bank Group’s Effectiveness and Results 1. In your opinion, how IMPORTANT is it for the World Bank Group to be Effectiveness involved in the following areas of development in Senegal? (1-Not important at all, 10-Very important) N DK Mean SD 1. Social protection (e.g., pensions, targeted social assistance) 335 104 7.02 2.50 2. Gender equity 289 134 4.99 2.63 3. Private sector development 347 80 7.91 2.18 4. Education 386 48 8.80 1.78 5. Public sector governance/reform (i.e., government effectiveness, public 361 76 8.32 2.10 financial management, public expenditure, fiscal system reform) 6. Global/regional integration 303 119 6.54 2.26 7. Food security 359 75 8.15 2.16 8. Urban development 326 94 7.25 2.16 9. Energy 366 73 8.31 1.98 10. Water and sanitation 369 66 8.32 2.04 11. Pollution 332 97 7.38 2.33 12. Job creation/employment 364 69 8.27 2.16 13. Health 372 65 8.58 1.99 14. Financial markets 311 114 6.80 2.38 15. Transport (e.g., roads, bridges, transportation) 352 78 7.88 2.14 16. Agriculture and rural development 367 62 8.61 1.89 17. Trade and exports 325 106 6.80 2.34 18. Crime and violence 312 116 6.58 2.75 19. Natural resource management (renewable and non-renewable) 321 113 7.36 2.46 20. Climate change (e.g., mitigation, adaptation) 342 89 7.55 2.40 21. Poverty reduction 376 64 8.20 2.15 22. Anti corruption 354 82 8.05 2.21 23. Judiciary reform 335 98 7.25 2.52 24. Economic growth 355 79 8.06 2.11 25. Disaster risk management 327 103 7.16 2.35 26. Equality of opportunity (i.e., social inclusion) 328 106 6.98 2.57 27. Groundnut industry reform 314 118 6.56 2.51 28. Information and communications technology 345 91 7.43 2.28 39 World Bank Group Country Opinion Survey 2017: Senegal C. World Bank Group’s Effectiveness and Results (continued) 2. How EFFECTIVE do you believe the World Bank Group is in terms of the work Effectiveness it does in the following areas of development in Senegal? (1-Not effective at all, 10-Very effective) N DK Mean SD 1. Social protection (e.g., pensions, targeted social assistance) 162 277 5.52 2.62 2. Gender equity 142 289 5.50 2.42 3. Private sector development 213 219 6.18 2.45 4. Education 284 153 6.86 2.23 5. Public sector governance/reform (i.e., government effectiveness, public 257 180 6.83 2.28 financial management, public expenditure, fiscal system reform) 6. Food security 217 219 6.39 2.41 7. Urban development 211 225 5.99 2.31 8. Energy 241 191 6.82 2.30 9. Water and sanitation 240 194 6.62 2.31 10. Health 250 186 6.69 2.33 11. Transport (e.g., roads, bridges, transportation) 229 203 6.40 2.38 12. Agriculture and rural development 256 179 6.63 2.38 13. Trade and exports 173 259 5.69 2.33 14. Natural resource management (renewable and non-renewable) 166 269 5.72 2.30 15. Climate change (e.g., mitigation, adaptation) 197 239 6.03 2.37 16. Poverty reduction 255 178 6.13 2.44 17. Anti corruption 218 220 5.98 2.54 18. Judiciary reform 182 255 5.69 2.58 19. Economic growth 249 189 6.55 2.41 20. Disaster risk management 165 267 5.53 2.63 21. Equality of opportunity (i.e., social inclusion) 158 275 5.48 2.60 22. Groundnut industry reform 163 273 5.28 2.48 23. Information and communications technology 182 255 5.93 2.55 Achieving Development Results* N DK Mean SD 3. To what extent does the World Bank Group’s work help to achieve development results in Senegal? (1-To no degree at all, 10-To a very significant 346 94 6.51 2.02 degree) To what extent do you agree with the following statements about the World Bank Group in Senegal? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 4. The World Bank Group’s financial instruments (i.e., investment lending, 336 107 6.02 2.26 Development Policy Loan, Trust Funds, etc.) meet the needs of Senegal* 5. The World Bank Group meets Senegal’s needs for knowledge services (e.g., 310 133 5.86 2.26 research, analysis, data, technical assistance)* 40 World Bank Group Country Opinion Survey 2017: Senegal D. The World Bank Group’s Knowledge Work and Activities In Senegal, to what extent do you believe that the World Bank Group’s Degree knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 1. Are timely 231 209 6.03 2.21 2. Include appropriate level of stakeholder involvement during preparation 271 175 6.06 2.14 3. Lead to practical solutions 284 158 5.94 2.20 4. Are accessible (well written and easy to understand) 314 125 6.44 2.28 5. Are source of relevant information on global good practices 310 129 7.10 2.20 6. Are relevant to country challenges 299 139 5.79 2.33 7. Are adequately disseminated 144 116 5.53 2.61 8. Are translated enough into local language 253 187 3.32 2.37 9. Are adaptable to Senegal’s specific development challenges and country 290 150 5.84 2.34 circumstances* Overall Evaluations N DK Mean SD 10. Overall, how significant a contribution do you believe the World Bank Group’s knowledge work and activities make to development results in your 342 98 6.67 2.16 country?* (1-Not significant at all, 10-Very significant) 11. Overall, how would you rate the technical quality of the World Bank Group’s knowledge work and activities?* (1-Very low technical quality, 10-Very high 336 105 7.02 1.88 technical quality) E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? Level of Agreement (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 1. The World Bank Group’s “Safeguard Policy” requirements are reasonable 239 206 5.46 2.44 2. The World Bank Group’s conditions on its lending are reasonable 268 173 5.88 2.43 3. The World Bank Group takes decisions quickly in Senegal* 236 203 5.28 2.13 4. Working with the World Bank Group increases Senegal's institutional 318 125 6.47 2.43 capacity 5. Where country systems (e.g., procurement, financial management, etc.) are 272 174 6.29 2.50 adequate, the World Bank Group makes appropriate use of them* 6. The World Bank Group provides effective implementation support (i.e., 320 125 6.64 2.40 supervision of projects) 41 World Bank Group Country Opinion Survey 2017: Senegal F. The Future Role of the World Bank Group in Senegal 1. Which of the following SHOULD the World Bank Group do to make itself of Percentage of Respondents greater value in Senegal? (Choose no more than TWO) (Responses Combined; N=433) Reach out more to groups outside of Government 32.3% Reduce the complexity of obtaining World Bank Group financing 28.6% Collaborate more effectively with Government clients (e.g., national, state, local) 17.6% Offer more innovative knowledge services 17.6% Help to bring discipline/effective supervision to implementation of investment 16.4% projects Increase the level of capacity development in the country 15.5% Work faster 13.9% Improve the quality of its experts as related to Senegal’s specific challenges 12.9% Provide more adequate data/knowledge/statistics/figures on Senegal’s economy 11.3% Offer more innovative financial products 10.6% Improve the competitiveness of its financing compared to markets (e.g., cost, 8.8% timeliness, other terms) Ensure greater selectivity in its work 4.6% Other 3.0% G. Communication and Information Sharing 1. How do you get most of your information about economic and social Percentage of Respondents development issues in Senegal? (Choose no more than TWO) (Responses Combined; N=438) Internet 58.7% Local television 32.4% Local newspapers 27.4% Local radio 21.0% Social media (e.g., blogs, Facebook, Twitter, YouTube, Flickr) 13.7% International television 8.4% Periodicals 8.2% Other 7.5% International newspapers 6.8% International radio 6.8% 42 World Bank Group Country Opinion Survey 2017: Senegal G. Communication and Information Sharing (continued) 2. How would you prefer to receive information from the World Bank Group? Percentage of Respondents (Choose no more than TWO) (Responses Combined; N=437) e-Newsletters 53.5% World Bank Group’s seminars/workshops/conferences 32.3% World Bank Group’s publications and other written materials 32.3% Direct contact with World Bank Group (i.e., face to face meetings/discussions) 25.9% World Bank Group’s website 25.6% Social media (e.g., blogs, Facebook, Twitter, YouTube, Flickr) 10.5% Mobile phones 9.4% Other 2.3% H. Background Information 1. Which of the following best describes your current position? (Select only ONE Percentage of Respondents response) (N=445) Employee of a Ministry, Ministerial Department or Implementation Agency 19.6% Project Management Unit (PMU) overseeing implementation of project/ 14.2% Consultant/Contractor working on World Bank Group supported project/program Media (press, radio, TV, web, etc.) 10.1% NGO/Community Based Organization 9.9% Local Government Office or Staff 7.9% Private Sector Organization 6.5% Academia/Research Institute/Think Tank 6.5% Office of Parliamentarian 4.7% Office of Minister 4.3% Bilateral/Multilateral Agency 4.0% Other 3.1% Independent Government Institution (i.e., Regulatory Agency, Central 2.2% Bank/oversight institution) Office of the President, Prime Minister 2.0% Judiciary Branch 2.0% Youth Group 0.9% Trade Union 0.7% Faith-Based Group 0.7% Private Foundation 0.4% Financial Sector/Private Bank 0.2% 43 World Bank Group Country Opinion Survey 2017: Senegal H. Background Information (continued) 2. Please identify the primary specialization of your work. (Select only ONE Percentage of Respondents response) (N=429) Other 22.1% Education 15.6% Generalist (specialized in multiple sectors) 11.0% Transport and ICT 6.1% Governance 6.1% Urban, rural, and social development 5.8% Macroeconomics and fiscal management 5.1% Environment and natural resources 4.0% Finance and markets 3.7% Trade and competitiveness 3.3% Energy and extractives 3.0% Agriculture 2.8% Health, nutrition, and population 2.1% Jobs 2.1% Water 1.9% Gender 1.4% Fragility, conflict and violence 1.2% Public-private partnerships 1.2% Social protection and labor 0.9% Poverty 0.7% 3. Currently, do you professionally collaborate/work with the World Bank Group Percentage of Respondents (IDA, IFC, or MIGA) in your country? (N=425) Yes 41.4% No 58.6% 4. Which of the following agencies of the World Bank Group do you primarily Percentage of Respondents engage with in Senegal? (Select only ONE response) (N=303) The World Bank (IDA) 71.6% The International Finance Corporation (IFC) 5.6% The Multilateral Investment Guarantee Agency (MIGA) 1.0% Other 21.8% Percentage of Respondents 5. Do your projects involve both the World Bank and the IFC? (N=389) Yes 20.1% No 79.9% 6. If yes, what was your view of how the two institutions work together in Percentage of Respondents Senegal? (Select only ONE response) (N=76) The two institutions work well together 38.2% The way the two institutions work together needs improvement 32.9% The two institutions do not work well together 3.9% Don't know 25.0% 44 World Bank Group Country Opinion Survey 2017: Senegal H. Background Information (continued) 7. Which of the following describes most of your exposure to the World Bank Percentage of Respondents Group in Senegal? (Choose no more than TWO) (Responses Combined; N=410) Collaborate as part of my professional duties 39.0% Observer (i.e., follow in media, discuss in informal conversations, etc.) 33.7% Use World Bank Group reports/data 30.0% Engage in World Bank Group related/sponsored events/activities 29.8% Use World Bank Group website for information, data, research, etc. 23.9% Percentage of Respondents 8. What’s your gender? (N=443) Female 25.3% Male 74.7% Percentage of Respondents 9. Which best represents your geographic location? (N=441) Dakar 86.2% Outside Dakar 13.8% 45 World Bank Group Country Opinion Survey 2017: Senegal Appendix B: Responses to All Questions by Stakeholder Groups13  Office of President/Prime Minister/Minister N=28  Office of Parliamentarian N=21  Employee of a Ministry N=87  PMU/Consultant on a WBG-supported Project N=63  Local Government N=35  Bilateral/Multilateral Agency N=18  Private Sector/Financial Sector/Private Bank N=30  CSO N=56  Media N=45  Independent Government Institution N=10  Academia/Research Institute/Think Tank N=29  Judiciary Branch N=9  Other N=14 A. General Issues facing Senegal In general would you say that Senegal’s economy is headed in ... ?* Office of Employee Bilateral/ Private Sector/ Indp Academia/ President/Prime Office of of a PMU/ Local Multilateral Financial Sector/ Govt Research Inst/ Judiciary Percentage of Respondents Minister/Minister Parliamentarian Ministry Consultant Govt Agency Private Bank CSO Media Inst Think Tank Branch Other The right direction 74.1% 76.2% 69.4% 67.7% 57.1% 77.8% 53.3% 59.3% 72.7% 90.0% 53.6% 33.3% 71.4% The wrong direction 14.8% 19.0% 14.1% 11.3% 28.6% 0.0% 30.0% 22.2% 15.9% 0.0% 14.3% 55.6% 7.1% Not sure 11.1% 4.8% 16.5% 21.0% 14.3% 22.2% 16.7% 18.5% 11.4% 10.0% 32.1% 11.1% 21.4% *Significantly different between stakeholder groups 13 445 respondents provided information about their current positions. Therefore, only these respondents were included in the across-stakeholder analysis presented in this appendix. 46 World Bank Group Country Opinion Survey 2017: Senegal A. General Issues facing Senegal (continued) Listed below are a number of development priorities in Senegal. Please identify which of the following you consider the most important development priorities in Senegal? (Choose no more than THREE) Office of Employee Bilateral/ Private Sector/ Indp Academia/ Percentage of Respondents President/Prime Office of of a PMU/ Local Multilateral Financial Sector/ Govt Research Inst/ Judiciary (Responses combined) Minister/Minister Parliamentarian Ministry Consultant Govt Agency Private Bank CSO Media Inst Think Tank Branch Other Social protection 8.3% 0.0% 15.1% 11.1% 14.7% 5.9% 0.0% 9.6% 20.0% 30.0% 6.9% 25.0% 0.0% Gender equity 4.2% 4.8% 1.2% 3.2% 5.9% 5.9% 0.0% 7.7% 0.0% 0.0% 3.4% 0.0% 0.0% Private sector development 20.8% 9.5% 18.6% 22.2% 23.5% 17.6% 40.7% 13.5% 15.6% 10.0% 10.3% 0.0% 21.4% Education* 45.8% 38.1% 40.7% 36.5% 44.1% 23.5% 37.0% 50.0% 42.2% 30.0% 75.9% 50.0% 21.4% Public sector governance/reform 25.0% 42.9% 34.9% 42.9% 17.6% 58.8% 33.3% 30.8% 35.6% 40.0% 34.5% 25.0% 50.0% Global/regional integration 4.2% 0.0% 2.3% 1.6% 8.8% 5.9% 3.7% 0.0% 0.0% 0.0% 0.0% 0.0% 7.1% Food security 8.3% 23.8% 7.0% 20.6% 20.6% 5.9% 14.8% 11.5% 17.8% 10.0% 17.2% 25.0% 7.1% Urban development 0.0% 0.0% 0.0% 6.3% 2.9% 0.0% 0.0% 3.8% 2.2% 0.0% 3.4% 0.0% 0.0% Energy 29.2% 9.5% 14.0% 7.9% 14.7% 5.9% 3.7% 13.5% 15.6% 20.0% 10.3% 0.0% 14.3% Water and sanitation 0.0% 4.8% 5.8% 6.3% 14.7% 11.8% 3.7% 9.6% 4.4% 0.0% 17.2% 12.5% 14.3% Pollution 0.0% 0.0% 0.0% 3.2% 5.9% 0.0% 3.7% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Job creation/employment 25.0% 57.1% 24.4% 27.0% 23.5% 35.3% 29.6% 25.0% 20.0% 20.0% 17.2% 37.5% 21.4% Health 20.8% 19.0% 26.7% 20.6% 32.4% 35.3% 29.6% 17.3% 20.0% 20.0% 17.2% 25.0% 14.3% Financial markets 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Transport 20.8% 0.0% 12.8% 11.1% 11.8% 5.9% 18.5% 1.9% 4.4% 20.0% 13.8% 0.0% 0.0% Agriculture and rural 33.3% 42.9% 44.2% 39.7% 14.7% 11.8% 44.4% 25.0% 37.8% 60.0% 41.4% 25.0% 42.9% development* Trade and exports 0.0% 0.0% 2.3% 1.6% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 7.1% Crime and violence 8.3% 4.8% 1.2% 3.2% 5.9% 0.0% 0.0% 3.8% 4.4% 0.0% 0.0% 12.5% 0.0% Natural resource management 4.2% 0.0% 10.5% 1.6% 0.0% 17.6% 3.7% 11.5% 4.4% 10.0% 3.4% 0.0% 7.1% Climate change 4.2% 0.0% 1.2% 4.8% 5.9% 5.9% 0.0% 5.8% 0.0% 0.0% 0.0% 0.0% 7.1% Poverty reduction 8.3% 4.8% 11.6% 6.3% 5.9% 11.8% 7.4% 11.5% 24.4% 10.0% 10.3% 25.0% 14.3% Anti corruption 4.2% 9.5% 7.0% 7.9% 2.9% 5.9% 25.9% 13.5% 4.4% 10.0% 6.9% 0.0% 7.1% Judiciary reform 4.2% 4.8% 1.2% 6.3% 8.8% 5.9% 0.0% 5.8% 4.4% 0.0% 3.4% 12.5% 7.1% Economic growth 8.3% 9.5% 4.7% 1.6% 5.9% 17.6% 0.0% 5.8% 4.4% 0.0% 0.0% 12.5% 21.4% Disaster risk management* 0.0% 0.0% 0.0% 0.0% 0.0% 5.9% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 7.1% Equality of opportunity 4.2% 4.8% 3.5% 1.6% 2.9% 0.0% 0.0% 3.8% 0.0% 0.0% 3.4% 0.0% 7.1% Groundnut industry reform 0.0% 0.0% 0.0% 1.6% 0.0% 0.0% 0.0% 1.9% 0.0% 0.0% 3.4% 0.0% 0.0% Information and 4.2% 0.0% 5.8% 1.6% 0.0% 0.0% 0.0% 3.8% 8.9% 0.0% 0.0% 0.0% 0.0% communications technology *Significantly different between stakeholder groups 47 World Bank Group Country Opinion Survey 2017: Senegal A. General Issues facing Senegal (continued) The World Bank Group’s “Shared Prosperity” goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of “shared prosperity” in your country, which of the following TWO best illustrate how this would be achieved in Senegal? (Choose no more than TWO) Office of Employee Bilateral/ Private Sector/ Indp Academia/ Percentage of Respondents President/Prime Office of of a PMU/ Local Multilateral Financial Sector/ Govt Research Inst/ Judiciary (Responses combined) Minister/Minister Parliamentarian Ministry Consultant Govt Agency Private Bank CSO Media Inst Think Tank Branch Other Greater access to health and 53.8% 45.0% 37.2% 37.7% 40.6% 27.8% 44.8% 27.3% 40.0% 30.0% 46.4% 25.0% 38.5% nutrition for citizens Better entrepreneurial 11.5% 15.0% 18.6% 32.8% 15.6% 16.7% 37.9% 18.2% 15.6% 20.0% 28.6% 12.5% 23.1% opportunities A growing middle class 11.5% 0.0% 2.3% 8.2% 12.5% 0.0% 10.3% 10.9% 13.3% 10.0% 3.6% 12.5% 15.4% Better opportunity for the poor 26.9% 10.0% 18.6% 21.3% 18.8% 22.2% 24.1% 18.2% 17.8% 30.0% 10.7% 0.0% 15.4% who live in rural areas Better opportunity for the poor 0.0% 10.0% 0.0% 1.6% 6.3% 0.0% 0.0% 1.8% 4.4% 10.0% 0.0% 0.0% 7.7% who live in urban areas Consistent economic growth 26.9% 40.0% 26.7% 27.9% 18.8% 44.4% 17.2% 12.7% 33.3% 10.0% 25.0% 37.5% 15.4% More reliable social safety net 3.8% 0.0% 9.3% 4.9% 3.1% 16.7% 3.4% 10.9% 4.4% 0.0% 3.6% 0.0% 0.0% Greater access to micro-finance 11.5% 15.0% 9.3% 0.0% 15.6% 0.0% 6.9% 5.5% 8.9% 10.0% 0.0% 25.0% 15.4% for the poor Greater voice and participation for citizens to help ensure 3.8% 0.0% 1.2% 6.6% 6.3% 16.7% 10.3% 10.9% 8.9% 0.0% 3.6% 25.0% 0.0% greater accountability Education and training that 19.2% 40.0% 38.4% 27.9% 21.9% 38.9% 20.7% 38.2% 28.9% 50.0% 57.1% 25.0% 30.8% better ensure job opportunity Better quality public services 11.5% 15.0% 11.6% 9.8% 6.3% 5.6% 10.3% 14.5% 4.4% 10.0% 7.1% 25.0% 7.7% Better employment 11.5% 5.0% 12.8% 18.0% 21.9% 5.6% 13.8% 18.2% 15.6% 20.0% 7.1% 0.0% 15.4% opportunities for young people Better employment 0.0% 5.0% 3.5% 0.0% 12.5% 5.6% 0.0% 1.8% 0.0% 0.0% 3.6% 12.5% 7.7% opportunities for women Other 7.7% 0.0% 3.5% 1.6% 0.0% 0.0% 0.0% 1.8% 0.0% 0.0% 0.0% 0.0% 0.0% Do you think the gap between the rich and the poor is a very big problem, a moderately big problem, a small problem, or not a problem at all in Senegal? (Select only ONE response) Office of Employee Bilateral/ Private Sector/ Indp Academia/ President/Prime Office of of a PMU/ Local Multilateral Financial Sector/ Govt Research Inst/ Judiciary Percentage of Respondents Minister/Minister Parliamentarian Ministry Consultant Govt Agency Private Bank CSO Media Inst Think Tank Branch Other A very big problem 50.0% 47.6% 48.3% 55.6% 57.1% 55.6% 63.3% 62.5% 64.4% 60.0% 41.4% 55.6% 21.4% A moderately big problem 39.3% 33.3% 40.2% 30.2% 37.1% 38.9% 26.7% 30.4% 26.7% 40.0% 48.3% 44.4% 64.3% A small problem 3.6% 14.3% 6.9% 3.2% 2.9% 5.6% 0.0% 1.8% 6.7% 0.0% 3.4% 0.0% 7.1% Not a problem at all 7.1% 0.0% 3.4% 4.8% 2.9% 0.0% 6.7% 0.0% 0.0% 0.0% 6.9% 0.0% 0.0% Don't know 0.0% 4.8% 1.1% 6.3% 0.0% 0.0% 3.3% 5.4% 2.2% 0.0% 0.0% 0.0% 7.1% 48 World Bank Group Country Opinion Survey 2017: Senegal A. General Issues facing Senegal (continued) In your view, is climate change a very serious problem, somewhat serious, not too serious, or not a problem in your country? (Select only ONE response) Office of Employee Bilateral/ Private Sector/ Indp Academia/ President/Prime Office of of a PMU/ Local Multilateral Financial Sector/ Govt Research Inst/ Judiciary Percentage of Respondents Minister/Minister Parliamentarian Ministry Consultant Govt Agency Private Bank CSO Media Inst Think Tank Branch Other A very serious problem 75.0% 57.1% 82.8% 79.4% 60.0% 77.8% 80.0% 83.9% 82.2% 80.0% 75.9% 100.0% 85.7% A somewhat serious problem 21.4% 38.1% 13.8% 17.5% 34.3% 11.1% 16.7% 12.5% 15.6% 20.0% 24.1% 0.0% 14.3% Not too serious problem 3.6% 0.0% 1.1% 0.0% 2.9% 11.1% 0.0% 1.8% 2.2% 0.0% 0.0% 0.0% 0.0% Not a problem 0.0% 0.0% 2.3% 1.6% 2.9% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Don't know 0.0% 4.8% 0.0% 1.6% 0.0% 0.0% 3.3% 1.8% 0.0% 0.0% 0.0% 0.0% 0.0% In your view, is early childhood development a very important, moderately important, slightly important, or not an important development priority in Senegal? (Select only ONE response) Office of Employee Bilateral/ Private Sector/ Indp Academia/ President/Prime Office of of a PMU/ Local Multilateral Financial Sector/ Govt Research Inst/ Judiciary Percentage of Respondents Minister/Minister Parliamentarian Ministry Consultant Govt Agency Private Bank CSO Media Inst Think Tank Branch Other A very important development 71.4% 61.9% 71.3% 71.4% 68.6% 83.3% 76.7% 83.6% 91.1% 70.0% 93.1% 88.9% 100.0% priority A moderately important 21.4% 28.6% 20.7% 20.6% 20.0% 11.1% 20.0% 10.9% 4.4% 30.0% 6.9% 11.1% 0.0% development priority A slightly important 7.1% 9.5% 6.9% 4.8% 11.4% 0.0% 3.3% 3.6% 2.2% 0.0% 0.0% 0.0% 0.0% development priority Not an important development 0.0% 0.0% 0.0% 1.6% 0.0% 5.6% 0.0% 0.0% 2.2% 0.0% 0.0% 0.0% 0.0% priority Don't know 0.0% 0.0% 1.1% 1.6% 0.0% 0.0% 0.0% 1.8% 0.0% 0.0% 0.0% 0.0% 0.0% B. Overall Attitudes toward the World Bank Group Office of Employee PMU/Consultant Bilateral/ Private Sector/ Independent Academia/ President/Prime Office of of a on a WBG- Local Multilateral Financial Sector/ Government Research Institute/ Judiciary Minister/Minister Parliamentarian Ministry supported Project Government Agency Private Bank CSO Media Institution Think Tank Branch Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD How familiar are you with the work of the 28 5.79 2.67 21 4.33 2.94 87 5.43 2.34 63 5.60 2.06 32 5.22 2.38 18 5.94 1.51 30 4.97 2.41 54 4.87 2.28 45 5.64 3.29 10 5.40 2.76 29 4.93 1.93 9 4.22 2.86 14 5.36 3.23 World Bank Group in Senegal? (1-Not familiar at all, 10-Extremely familiar) Office of Employee PMU/Consultant Bilateral/ Private Sector/ Independent Academia/ President/Prime Office of of a on a WBG- Local Multilateral Financial Sector/ Government Research Institute/ Judiciary Minister/Minister Parliamentarian Ministry supported Project Government Agency Private Bank CSO Media Institution Think Tank Branch Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall, please rate your impression of the World Bank Group’s effectiveness in 21 6.14 1.90 18 5.61 2.66 74 6.07 2.50 58 6.26 2.07 26 6.00 2.21 14 6.43 1.65 26 4.92 1.85 39 4.97 2.36 37 6.76 2.37 7 7.57 1.51 24 5.75 1.70 6 4.17 2.23 11 7.09 1.92 Senegal.* (1-Not effective at all, 10-Very effective) *Significantly different between stakeholder groups 49 World Bank Group Country Opinion Survey 2017: Senegal B. Overall Attitudes toward the World Bank Group (continued) Office of Employee PMU/Consultant Bilateral/ Private Sector/ Independent Academia/ President/Prime Office of of a on a WBG- Local Multilateral Financial Sector/ Government Research Institute/ Judiciary Minister/Minister Parliamentarian Ministry supported Project Government Agency Private Bank CSO Media Institution Think Tank Branch Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe the World Bank Group’s staff is well prepared to 15 6.53 1.51 19 6.11 2.23 64 6.58 2.33 54 6.80 1.93 24 6.71 2.44 13 7.46 1.45 22 5.50 2.09 33 5.94 2.73 30 7.67 2.23 7 7.71 0.49 20 6.15 1.69 7 6.29 2.87 11 8.00 1.95 help Senegal solve its most complicated development challenges?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups 50 World Bank Group Country Opinion Survey 2017: Senegal B. Overall Attitudes toward the World Bank Group (continued) When thinking about the World Bank Group’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Senegal? Office of Employee Bilateral/ Private Sector/ Indp Academia/ Greatest Value President/Prime Office of of a PMU/ Local Multilateral Financial Sector/ Govt Research Inst/ Judiciary Percentage of Respondents Minister/Minister Parliamentarian Ministry Consultant Govt Agency Private Bank CSO Media Inst Think Tank Branch Other Bringing together different 0.0% 0.0% 3.5% 3.3% 6.1% 0.0% 7.1% 9.4% 4.9% 0.0% 7.1% 0.0% 9.1% groups of stakeholders Capacity development related to World Bank Group supported 22.2% 28.6% 25.6% 24.6% 21.2% 11.8% 32.1% 20.8% 29.3% 0.0% 28.6% 55.6% 9.1% projects Technical assistance 0.0% 4.8% 2.3% 6.6% 3.0% 5.9% 0.0% 0.0% 2.4% 0.0% 0.0% 11.1% 0.0% Policy advice, studies, analyses 29.6% 4.8% 15.1% 13.1% 12.1% 41.2% 14.3% 11.3% 14.6% 22.2% 17.9% 11.1% 9.1% Financial resources 18.5% 42.9% 31.4% 26.2% 30.3% 23.5% 28.6% 26.4% 39.0% 44.4% 25.0% 11.1% 18.2% Data and statistics 14.8% 4.8% 5.8% 3.3% 6.1% 0.0% 3.6% 9.4% 2.4% 0.0% 7.1% 0.0% 9.1% Promoting knowledge sharing 0.0% 9.5% 2.3% 0.0% 3.0% 0.0% 7.1% 5.7% 0.0% 0.0% 0.0% 0.0% 0.0% Implementation support 7.4% 0.0% 7.0% 13.1% 3.0% 11.8% 3.6% 7.5% 2.4% 0.0% 10.7% 0.0% 27.3% Mobilizing third party financial 7.4% 0.0% 3.5% 6.6% 12.1% 0.0% 3.6% 3.8% 2.4% 33.3% 3.6% 0.0% 18.2% resources* Donor coordination 0.0% 4.8% 3.5% 3.3% 3.0% 0.0% 0.0% 5.7% 0.0% 0.0% 0.0% 0.0% 0.0% Other* 0.0% 0.0% 0.0% 0.0% 0.0% 5.9% 0.0% 0.0% 2.4% 0.0% 0.0% 11.1% 0.0% *Significantly different between stakeholder groups Office of Employee Bilateral/ Private Sector/ Indp Academia/ 2nd Greatest Value President/Prime Office of of a PMU/ Local Multilateral Financial Sector/ Govt Research Inst/ Judiciary Percentage of Respondents Minister/Minister Parliamentarian Ministry Consultant Govt Agency Private Bank CSO Media Inst Think Tank Branch Other Bringing together different 3.8% 9.5% 7.1% 1.7% 3.0% 0.0% 0.0% 9.8% 0.0% 0.0% 3.6% 11.1% 0.0% groups of stakeholders Capacity development related to World Bank Group supported 7.7% 9.5% 11.8% 16.7% 21.2% 11.8% 6.9% 7.8% 15.4% 0.0% 17.9% 0.0% 36.4% projects Technical assistance 0.0% 9.5% 5.9% 5.0% 6.1% 0.0% 0.0% 5.9% 0.0% 0.0% 0.0% 0.0% 9.1% Policy advice, studies, analyses* 3.8% 33.3% 11.8% 11.7% 15.2% 5.9% 13.8% 15.7% 10.3% 33.3% 3.6% 33.3% 0.0% Financial resources 23.1% 19.0% 17.6% 10.0% 18.2% 23.5% 17.2% 23.5% 12.8% 11.1% 25.0% 33.3% 0.0% Data and statistics 7.7% 0.0% 5.9% 8.3% 9.1% 17.6% 6.9% 15.7% 10.3% 11.1% 10.7% 11.1% 0.0% Promoting knowledge sharing 3.8% 4.8% 9.4% 8.3% 3.0% 11.8% 13.8% 9.8% 7.7% 11.1% 10.7% 0.0% 0.0% Implementation support 23.1% 9.5% 17.6% 25.0% 12.1% 11.8% 20.7% 7.8% 23.1% 33.3% 10.7% 0.0% 18.2% Mobilizing third party financial 26.9% 4.8% 11.8% 10.0% 6.1% 5.9% 17.2% 2.0% 15.4% 0.0% 14.3% 0.0% 36.4% resources* Donor coordination 0.0% 0.0% 1.2% 3.3% 6.1% 5.9% 3.4% 2.0% 2.6% 0.0% 3.6% 0.0% 0.0% Other* 0.0% 0.0% 0.0% 0.0% 0.0% 5.9% 0.0% 0.0% 2.6% 0.0% 0.0% 11.1% 0.0% *Significantly different between stakeholder groups 51 World Bank Group Country Opinion Survey 2017: Senegal B. Overall Attitudes toward the World Bank Group (continued) Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Senegal? (Choose no more than TWO) Office of Employee Bilateral/ Private Sector/ Indp Academia/ Percentage of Respondents President/Prime Office of of a PMU/ Local Multilateral Financial Sector/ Govt Research Inst/ Judiciary (Responses combined) Minister/Minister Parliamentarian Ministry Consultant Govt Agency Private Bank CSO Media Inst Think Tank Branch Other World Bank Group’s processes 39.3% 42.9% 37.6% 32.3% 20.0% 5.9% 43.3% 20.0% 40.0% 10.0% 41.4% 11.1% 35.7% too complex* Not willing to honestly criticize policies and reform efforts in the 25.0% 4.8% 14.1% 11.3% 8.6% 23.5% 23.3% 14.5% 26.7% 10.0% 10.3% 22.2% 35.7% country Staff too inaccessible 3.6% 23.8% 5.9% 1.6% 8.6% 11.8% 0.0% 9.1% 6.7% 0.0% 13.8% 11.1% 14.3% World Bank Group’s processes 10.7% 4.8% 24.7% 32.3% 8.6% 23.5% 26.7% 12.7% 24.4% 10.0% 3.4% 0.0% 21.4% too slow* Not aligned with other donors’ 0.0% 0.0% 1.2% 4.8% 14.3% 17.6% 0.0% 3.6% 2.2% 0.0% 3.4% 0.0% 0.0% work* Not aligned with country 7.1% 23.8% 9.4% 4.8% 14.3% 0.0% 10.0% 5.5% 6.7% 10.0% 3.4% 22.2% 0.0% priorities Not adequately sensitive to political/social realities in 10.7% 9.5% 21.2% 14.5% 17.1% 0.0% 20.0% 5.5% 6.7% 10.0% 17.2% 22.2% 0.0% Senegal Too influenced by developed 21.4% 66.7% 14.1% 14.5% 14.3% 0.0% 23.3% 18.2% 20.0% 30.0% 24.1% 44.4% 21.4% countries* Not exploring alternative policy 7.1% 0.0% 1.2% 3.2% 2.9% 5.9% 3.3% 3.6% 2.2% 10.0% 3.4% 0.0% 0.0% options Not collaborating enough with stakeholders outside the 10.7% 4.8% 2.4% 12.9% 14.3% 17.6% 3.3% 36.4% 13.3% 10.0% 10.3% 22.2% 7.1% Government* Its advice and strategies do not lend themselves to practical 3.6% 0.0% 3.5% 4.8% 5.7% 0.0% 0.0% 7.3% 4.4% 10.0% 3.4% 11.1% 0.0% problem solving Not enough public disclosure of 14.3% 9.5% 12.9% 14.5% 37.1% 17.6% 6.7% 14.5% 8.9% 0.0% 20.7% 33.3% 7.1% its work* Arrogant in its approach 0.0% 0.0% 3.5% 3.2% 8.6% 0.0% 0.0% 3.6% 4.4% 10.0% 3.4% 0.0% 0.0% Not client focused 0.0% 0.0% 2.4% 0.0% 0.0% 0.0% 3.3% 1.8% 0.0% 0.0% 0.0% 0.0% 0.0% The credibility of its knowledge/ 0.0% 0.0% 1.2% 1.6% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 3.4% 0.0% 0.0% data Other* 0.0% 0.0% 2.4% 3.2% 0.0% 17.6% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Don’t know 14.3% 4.8% 10.6% 12.9% 11.4% 17.6% 16.7% 14.5% 11.1% 20.0% 13.8% 0.0% 21.4% *Significantly different between stakeholder groups 52 World Bank Group Country Opinion Survey 2017: Senegal B. Overall Attitudes toward the World Bank Group (continued) To what extent do you believe that the World Bank Group’s work and support help the poorest in Senegal? (Select only ONE response) Office of Employee Bilateral/ Private Sector/ Indp Academia/ President/Prime Office of of a PMU/ Local Multilateral Financial Sector/ Govt Research Inst/ Judiciary Percentage of Respondents Minister/Minister Parliamentarian Ministry Consultant Govt Agency Private Bank CSO Media Inst Think Tank Branch Other To a fully sufficient degree 7.1% 19.0% 9.3% 8.1% 5.9% 22.2% 3.3% 3.6% 6.7% 12.5% 0.0% 0.0% 21.4% To a somewhat sufficient degree 39.3% 38.1% 34.9% 51.6% 29.4% 44.4% 20.0% 36.4% 44.4% 25.0% 35.7% 22.2% 28.6% To a somewhat insufficient 28.6% 14.3% 26.7% 25.8% 38.2% 11.1% 33.3% 18.2% 26.7% 25.0% 28.6% 44.4% 21.4% degree To a very insufficient degree 17.9% 19.0% 16.3% 8.1% 14.7% 16.7% 33.3% 20.0% 11.1% 0.0% 10.7% 33.3% 7.1% Don’t know 7.1% 9.5% 12.8% 6.5% 11.8% 5.6% 10.0% 21.8% 11.1% 37.5% 25.0% 0.0% 21.4% To what extent do you agree with the following statements about the World Bank Group’s work in Senegal? (1-Strongly disagree, 10-Strongly agree) Office of Employee PMU/Consultant Bilateral/ Private Sector/ Independent Academia/ President/Prime Office of of a on a WBG- Local Multilateral Financial Sector/ Government Research Institute/ Judiciary Minister/Minister Parliamentarian Ministry supported Project Government Agency Private Bank CSO Media Institution Think Tank Branch Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role in development in 22 6.55 2.32 19 5.68 2.83 71 6.76 2.32 60 6.58 2.44 26 5.96 2.46 17 6.24 1.48 28 5.79 2.69 46 5.35 2.54 38 6.55 2.67 5 8.20 1.79 26 6.08 2.33 9 4.78 3.60 10 7.30 2.26 Senegal* The World Bank Group’s work is aligned with what I consider the development 20 6.45 2.11 18 6.22 2.80 67 6.10 2.30 56 6.57 2.43 26 5.58 2.56 16 6.44 1.79 27 5.11 2.28 41 5.17 2.38 30 5.60 2.61 4 7.50 1.29 24 5.46 2.60 9 3.67 3.12 9 7.33 2.12 priorities for Senegal* *Significantly different between stakeholder groups 53 World Bank Group Country Opinion Survey 2017: Senegal B. Overall Attitudes toward the World Bank Group (continued) To what extent is the World Bank Group an effective development partner in Senegal, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Office of Employee PMU/Consultant Bilateral/ Private Sector/ Independent Academia/ President/Prime Office of of a on a WBG- Local Multilateral Financial Sector/ Government Research Institute/ Judiciary Minister/Minister Parliamentarian Ministry supported Project Government Agency Private Bank CSO Media Institution Think Tank Branch Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Responsiveness to needs 18 5.61 1.61 15 4.53 2.23 60 5.60 2.15 50 5.46 1.80 21 5.29 2.15 11 6.18 1.78 20 5.00 2.34 32 4.88 2.42 27 5.59 1.91 5 7.00 1.22 15 5.53 2.67 5 4.20 2.77 6 6.33 1.51 Flexibility (in terms of the institution’s 17 5.18 1.42 15 4.33 1.40 54 5.41 2.34 42 5.07 1.79 19 4.63 2.11 10 4.70 2.54 19 4.11 1.79 31 3.81 1.97 24 5.13 2.36 6 6.00 1.41 18 5.00 1.91 5 4.00 1.22 4 6.00 0.00 products and services)* Flexibility (in terms of changing country 15 5.53 2.10 11 4.00 1.55 50 5.66 2.05 40 5.20 2.00 18 4.78 1.86 11 6.09 2.26 17 4.24 1.75 24 4.58 2.30 20 5.40 2.54 5 5.60 0.89 18 4.89 2.22 4 4.75 2.36 3 4.67 2.31 circumstances) Being inclusive 11 5.73 2.20 6 5.00 1.90 38 7.03 2.10 32 6.03 1.94 13 5.00 1.08 7 7.57 1.62 13 6.00 2.38 26 6.08 2.87 15 6.47 2.47 1 6.00 - 12 5.33 1.87 4 5.75 3.30 Openness (sharing data and other 20 5.95 2.46 18 5.44 2.20 54 7.19 2.02 45 6.91 1.92 19 6.05 2.09 16 6.19 2.10 21 5.43 2.06 35 6.49 2.43 28 6.93 2.71 6 7.00 1.41 21 6.00 1.64 5 5.40 1.82 5 8.40 1.14 information)* Collaboration with the Government* 20 7.70 1.49 18 8.67 1.57 73 7.64 1.89 51 7.61 1.76 28 6.46 2.77 13 7.69 1.38 24 6.92 1.95 38 7.89 1.83 30 7.43 2.19 8 7.88 1.55 22 7.32 1.67 6 7.50 2.26 7 9.29 0.95 The speed in which it gets things 18 6.11 1.71 11 5.00 2.10 61 6.23 2.38 53 6.13 1.81 20 5.85 2.25 11 4.91 2.43 19 5.11 2.31 28 5.93 2.77 22 5.77 2.16 5 6.40 1.14 21 6.33 1.68 5 5.40 2.41 3 8.00 2.00 accomplished on the ground Helping to bring discipline/effective supervision to implementation of 17 7.41 1.70 19 7.42 2.19 61 7.43 1.79 52 7.17 1.88 24 6.71 2.26 10 6.30 1.83 21 6.62 2.16 34 6.91 2.29 28 7.43 1.97 6 8.00 1.26 20 6.75 2.12 7 6.14 2.85 5 8.20 1.10 investment projects Collaboration with civil society 17 5.76 2.59 13 4.54 1.05 48 6.40 2.18 43 6.00 2.02 17 5.12 2.47 11 6.00 1.26 22 6.41 2.32 43 5.21 2.45 24 6.42 2.47 3 6.33 1.53 22 5.59 2.61 6 6.00 2.28 5 7.00 2.00 Staff accessibility* 18 5.50 2.36 11 2.64 0.92 55 6.13 2.60 52 6.23 2.04 19 4.16 2.01 14 5.14 2.28 20 5.00 2.60 37 4.30 2.50 26 5.85 2.85 5 7.60 1.67 22 4.50 1.87 4 3.25 2.63 6 4.67 3.67 Collaboration with other donors and 17 7.06 2.44 11 5.09 2.21 48 7.25 1.95 41 7.02 1.78 18 5.72 2.05 17 5.65 2.42 18 6.22 2.05 22 6.59 2.20 20 7.55 1.76 5 8.00 1.41 18 6.39 2.35 4 5.50 3.00 2 8.50 2.12 development partners* Collaboration with the private sector* 15 6.07 2.63 9 3.89 1.17 39 6.74 2.56 35 6.17 1.95 17 5.53 1.77 10 6.70 2.21 21 5.00 2.55 22 6.18 2.44 20 5.50 2.70 4 8.25 2.36 22 5.64 2.42 5 3.80 2.28 3 8.00 2.65 Straightforwardness and honesty 18 7.33 1.97 13 6.15 2.44 44 7.25 2.29 42 6.86 2.18 16 6.50 2.31 8 7.13 2.10 15 5.53 1.96 23 6.43 2.66 20 6.70 2.99 5 8.20 1.10 20 6.65 2.54 5 4.00 2.92 3 8.00 1.00 Treating clients and stakeholders in 17 7.35 1.62 11 6.73 2.15 56 7.36 2.17 49 6.82 2.22 23 6.61 2.48 10 7.60 1.26 20 6.35 1.79 30 7.03 2.20 23 7.61 2.44 5 7.20 1.10 19 6.68 1.77 5 5.20 1.92 4 7.75 1.71 Senegal with respect Being a long-term partner* 20 8.10 1.59 20 8.00 2.49 70 8.33 1.64 51 7.71 2.09 26 7.42 2.21 13 7.54 1.13 21 6.76 2.10 37 7.03 2.64 24 8.17 2.37 7 8.00 1.15 23 7.52 1.65 5 5.40 3.21 7 8.86 1.86 *Significantly different between stakeholder groups 54 World Bank Group Country Opinion Survey 2017: Senegal C. World Bank Group’s Effectiveness and Results In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Senegal? (1-Not important at all, 10-Very important) Office of Employee PMU/Consultant Bilateral/ Private Sector/ Independent Academia/ President/Prime Office of of a on a WBG- Local Multilateral Financial Sector/ Government Research Institute/ Judiciary Minister/Minister Parliamentarian Ministry supported Project Government Agency Private Bank CSO Media Institution Think Tank Branch Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Social protection 21 6.90 2.49 10 6.70 2.36 76 7.55 2.32 46 7.20 2.32 25 6.16 2.70 16 6.25 1.81 24 6.71 2.69 41 6.85 2.74 28 7.64 2.59 8 6.75 1.75 24 6.13 2.49 8 8.00 3.30 7 7.29 2.93 Gender equity* 19 4.42 2.61 5 2.00 1.22 62 4.92 2.74 39 5.49 2.23 21 4.76 2.74 17 6.29 2.76 20 4.35 2.64 38 5.92 3.00 26 4.54 2.40 8 4.88 2.10 22 4.64 2.11 7 3.86 2.27 5 5.00 2.83 Private sector development* 20 7.60 2.41 16 7.63 2.33 77 8.06 2.17 51 8.22 1.64 27 5.96 2.94 17 8.53 2.21 25 8.52 1.90 39 8.03 1.94 27 8.30 1.64 8 7.63 2.00 23 7.39 2.41 7 7.57 2.70 10 9.00 0.94 Education* 24 8.83 1.46 19 9.11 1.05 77 9.04 1.24 55 9.07 1.40 27 7.07 3.25 18 8.50 1.72 23 8.43 2.27 50 9.16 1.36 38 8.92 1.48 8 8.88 1.25 27 8.89 1.58 8 7.38 3.74 12 9.33 1.23 Public sector governance/reform* 19 8.53 1.47 18 8.61 2.64 73 8.41 2.01 55 8.71 1.79 26 7.15 2.78 17 8.59 1.42 23 8.04 1.80 44 8.43 2.19 34 8.62 1.54 8 9.00 2.07 25 7.40 2.42 8 7.00 3.55 11 9.18 1.60 Global/regional integration 19 6.89 1.63 8 5.50 2.20 61 6.82 2.33 43 6.93 1.93 25 6.24 2.73 16 6.50 2.39 22 6.55 2.65 36 6.28 2.44 24 6.33 2.51 8 7.50 1.51 25 5.84 1.62 8 6.25 3.01 7 6.57 1.40 Food security* 22 8.41 2.02 18 9.72 0.67 71 8.42 1.90 52 8.42 1.79 27 7.19 2.83 16 6.69 2.06 23 7.17 2.59 48 8.10 2.21 33 8.33 2.03 8 8.75 1.75 21 7.62 2.33 8 8.25 2.38 11 8.45 2.34 Urban development* 20 7.05 1.88 14 6.79 2.22 65 7.52 2.22 52 7.88 1.54 24 5.67 2.46 16 7.13 2.00 21 6.90 2.26 38 6.87 2.52 29 7.93 1.71 8 8.13 1.55 23 7.00 2.07 8 6.25 3.01 8 8.13 2.10 Energy* 25 8.32 1.86 17 8.29 2.28 72 8.67 1.58 52 8.63 1.79 27 6.96 2.43 17 8.59 1.00 24 8.00 2.23 46 8.43 1.97 34 8.94 1.56 7 8.71 1.38 25 7.80 2.18 8 6.13 3.44 12 8.08 2.02 Water and sanitation* 24 7.92 2.22 17 7.71 2.26 74 8.55 1.66 55 8.80 1.75 26 7.08 2.80 16 8.00 1.55 24 7.87 2.25 46 8.52 2.05 34 9.03 1.38 8 9.00 1.07 26 8.04 2.29 8 6.75 3.58 11 8.73 1.56 Pollution 20 7.15 2.30 15 7.73 2.28 66 7.41 2.46 49 7.33 2.22 25 6.28 2.72 16 6.50 2.31 24 7.63 1.84 43 8.05 2.05 29 7.79 2.43 8 8.00 1.31 21 6.76 2.36 8 6.50 3.25 8 8.50 1.77 Job creation/employment* 20 7.90 2.36 18 7.89 2.93 74 8.62 1.98 54 8.78 1.40 25 7.20 2.80 17 8.12 2.06 23 7.91 2.19 47 8.85 1.37 34 8.44 2.20 8 8.00 1.77 27 7.70 2.11 8 5.50 4.17 9 8.89 1.96 Health* 23 8.70 1.89 19 9.00 1.56 70 8.90 1.70 54 9.09 1.17 30 6.70 3.01 16 8.37 1.71 23 8.09 2.23 50 8.66 1.94 32 9.25 1.19 8 9.00 1.41 26 7.73 2.25 8 8.62 2.67 13 8.69 2.36 Financial markets 17 6.35 2.15 18 6.67 2.20 55 6.53 2.26 48 6.67 2.45 25 6.60 2.68 15 6.87 2.61 23 7.04 2.20 38 7.21 2.97 27 7.33 1.88 8 7.25 0.71 21 6.48 2.46 8 7.00 3.07 8 7.00 2.14 Transport* 20 7.85 1.98 19 6.68 2.08 71 8.42 1.70 54 8.26 1.88 27 6.63 2.59 16 8.56 1.50 21 7.86 2.39 45 7.64 2.33 29 8.41 1.70 8 8.88 0.99 24 7.54 2.43 7 6.43 3.41 11 7.36 2.54 Agriculture and rural development* 23 8.78 1.57 20 9.25 1.29 74 9.08 1.11 54 9.04 1.57 28 6.57 3.19 17 7.71 2.14 20 8.45 2.04 50 8.78 1.59 33 8.91 1.21 8 9.00 1.07 26 7.77 2.27 8 7.63 2.97 6 10.00 0.00 Trade and exports 20 7.10 2.53 18 7.06 1.63 60 7.15 2.12 47 6.91 2.18 26 5.77 2.55 14 6.50 2.53 22 6.68 2.08 42 6.74 2.77 30 7.27 2.24 8 7.63 1.19 21 6.19 2.36 8 5.50 3.63 8 6.63 2.07 Crime and violence 19 6.53 2.89 11 6.45 2.62 62 6.77 2.75 47 6.64 2.73 26 6.42 2.89 14 5.50 2.79 21 6.29 2.59 43 6.98 2.94 25 7.36 3.07 8 7.25 1.49 21 5.14 2.15 7 7.57 2.70 8 6.00 2.45 Natural resource management* 21 7.90 1.95 13 5.92 2.43 64 7.63 2.37 48 7.90 1.86 24 6.58 2.72 15 7.47 1.77 21 6.38 3.14 42 7.50 2.73 27 7.56 2.68 7 8.43 0.98 23 7.00 2.47 8 5.63 3.34 8 8.25 1.58 Climate change 21 8.05 2.13 16 7.81 2.48 65 7.40 2.64 52 7.48 2.20 26 7.00 2.65 16 7.63 1.86 23 7.39 2.43 48 7.83 2.67 29 7.59 2.10 8 8.38 1.51 22 7.36 2.48 5 5.80 2.59 11 8.18 2.27 Poverty reduction* 23 8.00 2.28 20 9.00 2.00 75 8.47 2.03 54 8.15 1.94 31 6.81 2.99 18 8.11 1.75 23 7.30 2.53 46 8.24 2.12 33 9.12 1.17 9 9.11 1.05 26 7.69 1.87 8 8.63 2.33 9 8.67 2.50 Anti corruption* 21 8.14 1.74 18 8.67 1.61 69 8.10 2.22 54 8.35 2.00 25 6.20 2.94 18 7.61 1.75 23 7.30 2.34 45 8.44 2.04 30 8.83 1.46 8 9.38 1.06 24 7.62 2.12 8 8.00 3.74 11 7.91 2.84 Judiciary reform 18 7.56 2.28 16 7.38 2.85 69 7.48 2.23 50 7.72 2.32 25 6.12 2.65 16 6.50 1.86 23 7.22 2.50 41 7.20 2.90 28 7.46 2.76 7 7.71 2.50 23 7.04 2.40 8 6.25 3.77 11 7.36 2.66 Economic growth 19 8.21 1.75 18 8.28 2.24 74 8.22 1.90 53 8.23 2.23 27 7.11 2.42 17 8.41 1.23 22 7.68 2.55 42 8.05 2.28 33 8.30 1.78 8 9.00 0.76 23 7.74 1.60 8 6.88 3.48 11 8.36 2.77 Disaster risk management 20 7.75 1.59 10 6.40 2.46 65 7.43 2.51 53 7.32 2.16 26 6.35 2.50 16 6.44 1.82 24 7.08 2.52 42 7.40 2.50 25 7.72 2.61 7 7.71 0.76 23 6.04 2.62 8 7.50 1.77 8 7.00 1.85 Equality of opportunity 19 6.95 2.61 12 6.33 3.37 64 7.23 2.60 50 7.28 2.32 27 6.33 2.77 17 6.82 2.19 22 6.05 2.77 43 7.42 2.60 26 7.50 2.44 8 8.13 1.89 24 6.63 2.58 8 5.25 2.38 8 6.88 2.10 Groundnut industry reform 20 7.25 2.51 16 7.31 2.41 61 6.74 2.32 47 6.64 2.44 24 5.67 2.65 13 6.08 1.71 22 6.32 2.38 38 6.00 3.02 26 7.35 2.00 8 6.38 2.92 24 6.33 2.41 7 5.71 3.86 8 7.50 2.62 Information and communications 22 7.45 2.22 13 6.62 1.89 68 7.71 2.30 53 7.74 2.03 26 6.35 2.28 16 6.13 2.19 23 7.26 2.32 47 7.55 2.51 31 7.97 2.14 9 8.11 2.62 22 7.32 2.34 8 7.13 2.64 7 8.29 1.25 technology *Significantly different between stakeholder groups 55 World Bank Group Country Opinion Survey 2017: Senegal C. World Bank Group’s Effectiveness and Results (continued) How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Senegal? (1-Not effective at all, 10-Very effective) Office of Employee PMU/Consultant Bilateral/ Private Sector/ Independent Academia/ President/Prime Office of of a on a WBG- Local Multilateral Financial Sector/ Government Research Institute/ Judiciary Minister/Minister Parliamentarian Ministry supported Project Government Agency Private Bank CSO Media Institution Think Tank Branch Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Social protection 8 5.63 2.45 3 6.67 3.06 30 5.80 2.80 18 5.44 1.98 21 6.05 2.78 8 5.63 1.85 15 5.27 2.31 16 5.56 2.92 19 5.11 3.33 4 6.00 2.16 12 4.50 2.35 4 4.00 2.94 4 6.50 3.11 Gender equity 7 6.14 2.91 1 10.00 - 23 5.43 2.48 17 5.29 2.14 17 5.35 2.91 4 4.50 2.38 13 5.08 2.22 20 5.70 2.94 16 5.25 2.29 3 5.33 0.58 12 5.67 2.02 5 6.60 2.51 4 5.75 0.96 Private sector development 13 6.00 2.58 10 6.80 1.75 35 6.54 2.70 27 6.30 2.11 24 6.17 2.88 12 6.33 1.97 18 5.00 2.43 18 6.17 2.75 21 6.43 2.84 4 7.00 2.00 18 5.94 1.89 4 5.00 2.58 9 6.22 2.22 Education* 17 7.12 1.76 15 8.33 1.91 54 6.91 2.06 43 7.40 1.68 25 6.08 3.03 11 6.36 0.67 16 5.06 2.29 34 6.29 2.28 26 7.19 2.71 5 7.20 2.17 24 7.00 2.06 4 6.00 1.83 9 7.78 1.79 Public sector governance/reform* 15 7.60 1.64 13 9.38 1.19 50 6.82 2.11 39 7.26 1.90 22 5.91 2.31 15 6.73 1.22 17 5.53 2.37 25 6.12 2.77 24 6.75 2.75 5 7.60 1.14 18 6.17 2.20 5 5.80 2.17 9 8.56 1.88 Food security* 13 6.38 2.29 14 8.36 2.06 36 6.53 2.05 33 6.73 1.59 25 5.84 2.97 8 4.88 2.23 15 4.73 2.25 21 6.05 3.14 22 6.68 2.59 4 5.75 1.89 15 6.07 1.75 4 6.75 2.06 7 8.29 2.21 Urban development 13 6.54 2.30 8 5.50 2.51 38 6.24 2.34 32 6.88 1.64 23 5.91 2.43 7 6.00 2.08 16 4.75 2.32 18 4.78 2.67 26 6.58 2.61 5 6.20 1.92 16 5.50 2.00 4 5.00 1.63 5 5.60 1.95 Energy* 16 7.19 2.04 16 8.19 1.97 42 6.95 2.39 36 7.28 1.78 22 6.18 2.38 9 6.67 1.50 17 5.12 2.37 22 5.86 2.61 26 7.58 2.64 7 7.57 1.72 16 6.13 1.86 4 5.25 1.71 8 7.75 1.83 Water and sanitation 13 6.46 2.47 15 6.93 1.53 47 6.83 2.27 35 7.11 1.92 26 6.38 2.61 9 7.33 0.87 16 5.25 2.54 22 6.36 2.79 26 7.58 2.69 4 6.50 1.29 18 5.67 1.71 4 5.00 2.31 5 6.20 2.39 Health* 17 6.88 2.12 15 7.47 2.33 46 6.93 2.19 34 7.26 1.85 25 6.40 2.63 10 6.70 0.95 17 5.12 2.50 27 5.85 2.80 26 7.19 2.65 4 5.75 1.71 17 6.24 1.99 4 6.00 2.45 8 8.13 1.36 Transport 13 6.54 2.70 13 5.92 2.06 41 6.56 2.27 30 7.17 1.98 24 5.67 2.50 9 7.33 1.58 15 5.27 2.43 24 6.25 2.72 23 7.35 2.69 5 6.40 1.52 21 5.90 2.23 4 4.50 2.65 7 6.43 2.07 Agriculture and rural development* 21 6.52 2.29 15 7.47 2.85 46 7.07 2.23 42 7.26 1.85 26 6.00 2.61 8 6.50 1.07 17 5.00 2.76 25 6.44 2.63 24 7.08 2.55 4 6.00 0.82 18 5.61 1.72 4 4.75 2.87 6 8.33 2.25 Trade and exports* 10 4.50 2.46 13 7.69 2.32 30 5.50 2.08 19 6.05 1.72 21 5.71 2.43 8 6.00 2.39 14 4.29 2.61 13 5.15 2.76 20 6.00 2.73 4 5.50 1.29 13 5.08 1.19 3 6.33 0.58 5 7.60 1.14 Natural resource management 10 6.50 2.42 3 5.67 1.53 30 5.80 2.66 24 5.83 1.69 20 5.50 2.14 7 6.00 2.45 13 4.31 1.44 15 5.40 2.64 19 6.16 3.04 3 6.33 1.53 15 5.13 1.92 3 7.00 1.00 4 7.50 1.73 Climate change 10 6.40 2.32 10 7.50 1.58 39 5.92 2.73 24 6.21 1.74 25 5.80 2.65 8 6.75 2.38 14 4.50 2.07 20 5.85 2.72 21 6.33 2.39 2 5.50 0.71 16 5.38 1.78 3 6.33 2.08 5 8.00 1.58 Poverty reduction* 17 6.24 2.19 15 8.00 2.27 48 6.13 2.21 38 6.55 1.72 26 6.27 2.99 9 6.00 1.87 18 4.61 2.40 27 5.26 2.86 23 6.83 2.61 3 5.33 2.08 19 5.26 2.08 5 4.60 2.07 7 8.00 2.08 Anti corruption 13 4.92 2.90 13 6.85 1.99 38 6.24 2.72 30 6.37 2.28 22 5.82 2.77 8 5.50 2.33 15 4.40 1.96 24 5.71 2.80 25 6.56 2.81 4 6.50 1.29 14 5.79 2.19 5 5.20 1.64 7 7.29 2.29 Judiciary reform* 11 5.00 2.72 12 8.17 1.19 31 5.39 2.75 19 5.79 1.90 23 5.61 2.46 8 6.00 2.67 15 4.47 2.67 15 4.87 2.97 22 6.09 2.86 3 7.00 1.00 11 5.00 2.19 4 5.50 1.00 8 7.00 2.67 Economic growth* 15 6.13 2.26 14 8.79 2.08 45 6.42 2.35 33 6.64 1.65 26 5.85 2.91 13 7.08 1.61 17 4.71 2.11 24 5.96 2.76 28 7.11 2.59 5 6.60 2.19 18 6.89 2.00 3 6.00 1.00 8 8.50 2.00 Disaster risk management 10 4.90 2.33 4 4.50 2.08 31 5.68 2.79 20 5.85 2.18 24 5.63 2.84 6 5.83 1.94 13 2.92 1.75 19 6.58 3.11 19 6.00 3.06 2 6.50 0.71 11 5.45 1.63 3 5.00 1.73 3 6.00 0.00 Equality of opportunity 7 4.29 2.87 5 4.80 2.59 28 5.86 3.10 19 5.74 2.08 19 5.32 2.08 7 4.71 1.98 12 3.58 1.88 18 6.11 3.01 18 6.11 2.93 3 7.00 1.00 14 4.86 1.92 4 6.00 2.83 4 7.25 3.10 Groundnut industry reform* 9 4.78 2.22 14 7.71 1.94 27 4.48 2.29 18 5.06 1.80 22 4.91 2.71 7 5.57 0.79 14 3.71 1.98 10 5.50 2.88 19 6.53 3.08 3 4.67 3.21 13 4.69 1.38 3 6.00 1.73 4 6.50 3.11 Information and communications technology 8 4.75 1.98 10 6.70 2.21 33 5.91 2.91 24 7.04 1.49 22 5.77 2.41 7 5.86 2.34 17 4.71 2.47 15 6.33 3.37 21 6.24 3.24 4 5.75 0.96 15 5.07 1.71 4 5.25 2.06 2 8.00 2.83 *Significantly different between stakeholder groups Office of Employee PMU/Consultant Bilateral/ Private Sector/ Independent Academia/ President/Prime Office of of a on a WBG- Local Multilateral Financial Sector/ Government Research Institute/ Judiciary Minister/Minister Parliamentarian Ministry supported Project Government Agency Private Bank CSO Media Institution Think Tank Branch Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent does the World Bank Group’s work help to achieve 19 5.74 1.66 19 6.58 2.27 66 6.55 1.91 57 7.00 1.52 24 6.92 1.91 16 6.63 1.02 24 5.25 1.94 37 6.22 2.25 36 7.11 2.53 8 7.38 1.51 22 5.95 1.50 7 5.00 3.32 11 7.09 2.59 development results in Senegal?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups 56 World Bank Group Country Opinion Survey 2017: Senegal C. World Bank Group’s Effectiveness and Results (continued) To what extent do you agree with the following statements about the World Bank Group in Senegal? (1-Strongly disagree, 10-Strongly agree) Office of Employee PMU/Consultant Bilateral/ Private Sector/ Independent Academia/ President/Prime Office of of a on a WBG- Local Multilateral Financial Sector/ Government Research Institute/ Judiciary Minister/Minister Parliamentarian Ministry supported Project Government Agency Private Bank CSO Media Institution Think Tank Branch Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD The World Bank Group’s financial 20 6.30 1.56 16 6.31 2.58 68 6.07 2.45 54 6.52 2.12 29 6.14 2.05 13 6.54 1.13 21 5.19 2.20 36 5.50 2.56 32 6.09 2.51 9 7.33 1.50 20 4.90 1.97 7 4.57 2.15 11 6.45 2.21 instruments meet the needs of Senegal The World Bank Group meets Senegal’s 17 6.18 1.81 17 6.82 2.43 58 6.14 2.21 47 6.43 2.03 29 5.10 2.41 13 6.23 2.28 19 5.16 1.54 38 5.58 2.70 28 5.61 2.30 5 7.20 0.84 23 4.91 2.11 6 4.67 1.37 10 6.40 2.72 needs for knowledge services* *Significantly different between stakeholder groups D. The World Bank Group’s Knowledge Work and Activities Office of Employee PMU/Consultant Bilateral/ Private Sector/ Independent Academia/ President/Prime Office of of a on a WBG- Local Multilateral Financial Sector/ Government Research Institute/ Judiciary Minister/Minister Parliamentarian Ministry supported Project Government Agency Private Bank CSO Media Institution Think Tank Branch Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Are timely 12 6.33 1.30 9 6.22 2.28 49 6.31 2.25 40 6.30 1.74 20 5.55 2.80 9 5.00 2.45 13 5.54 1.61 18 5.61 2.70 25 6.40 2.65 4 7.00 1.41 22 5.64 1.87 5 4.00 2.45 5 7.80 0.45 Include appropriate level of stakeholder 14 5.93 1.98 13 5.31 2.36 63 6.32 2.35 45 6.80 1.44 19 5.63 2.52 14 6.43 1.79 15 5.20 1.66 28 5.54 2.33 22 6.50 2.39 5 6.80 2.17 23 5.65 1.75 5 3.40 2.30 5 6.40 1.67 involvement during preparation* Lead to practical solutions* 18 6.22 1.99 16 6.00 2.03 60 5.88 2.44 45 6.82 1.75 24 4.79 2.30 13 6.23 1.88 15 5.20 2.18 25 5.00 2.40 28 5.89 2.30 5 7.40 1.52 23 6.04 1.64 6 5.17 2.86 6 7.83 0.75 Are accessible (well written and easy to 16 6.19 2.14 17 6.76 2.41 67 6.61 2.33 47 6.62 1.81 21 5.52 3.08 16 6.75 1.91 18 6.50 1.92 38 6.03 2.49 30 7.13 2.18 6 6.83 1.33 24 6.13 2.46 7 5.00 2.77 7 6.86 2.27 understand) Are source of relevant information on 17 7.53 1.55 17 8.35 2.45 61 7.31 2.00 50 7.20 1.69 24 6.29 2.82 16 7.19 1.94 17 6.47 2.18 32 6.75 2.34 31 7.19 2.44 5 7.60 1.14 26 6.85 2.22 7 5.43 3.46 7 8.00 2.45 global good practices Are relevant to country challenges 17 6.47 1.97 15 5.13 2.33 66 5.98 2.50 46 6.48 1.87 23 4.78 2.45 14 6.00 2.11 17 5.47 2.12 29 5.41 2.68 30 5.83 2.59 6 6.67 2.07 23 5.43 2.06 5 3.80 2.39 8 6.13 1.81 Are adequately disseminated 2 8.50 2.12 8 6.75 3.54 24 5.29 2.27 19 5.63 2.29 13 4.31 2.56 10 4.90 1.97 6 5.83 2.71 20 6.30 2.56 16 6.38 3.65 3 5.67 1.15 16 4.06 1.81 2 6.00 1.41 5 6.00 2.45 Are translated enough into local 15 4.20 1.78 10 1.50 0.71 55 3.56 2.73 36 3.58 2.36 21 3.90 2.64 8 4.25 2.96 16 3.50 2.45 30 3.43 2.79 24 2.54 1.74 5 3.00 1.58 22 2.86 1.55 5 3.40 1.95 6 1.17 0.41 language Are adaptable to Senegal’s specific development challenges and country 17 6.65 1.62 17 5.82 2.16 63 5.63 2.44 42 6.48 1.71 23 5.04 2.51 14 6.43 2.10 16 5.31 2.41 25 5.44 2.72 30 6.13 2.76 6 6.00 2.10 22 5.86 2.38 6 4.83 3.06 9 5.67 2.24 circumstances *Significantly different between stakeholder groups 57 World Bank Group Country Opinion Survey 2017: Senegal D. The World Bank Group’s Knowledge Work and Activities (continued) Office of Employee PMU/Consultant Bilateral/ Private Sector/ Independent Academia/ President/Prime Office of of a on a WBG- Local Multilateral Financial Sector/ Government Research Institute/ Judiciary Minister/Minister Parliamentarian Ministry supported Project Government Agency Private Bank CSO Media Institution Think Tank Branch Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's 21 7.00 1.55 16 6.94 2.17 69 6.68 2.14 52 6.94 1.70 27 5.78 2.59 14 6.57 1.87 18 5.89 1.94 38 6.29 2.40 34 7.71 2.46 8 7.75 1.49 25 6.36 1.68 7 5.14 2.97 13 6.77 2.55 knowledge work and activities make to development results in your country?* Overall, how would you rate the technical quality of the World Bank Group's 20 7.05 1.15 16 6.81 1.56 69 7.04 2.05 55 7.47 1.54 26 6.35 2.06 15 7.33 1.45 16 6.44 1.82 40 7.08 1.95 32 7.16 2.42 6 7.33 1.37 24 7.25 1.57 7 4.86 2.27 10 7.10 1.85 knowledge work and activities? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) *Significantly different between stakeholder groups E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Office of Employee PMU/Consultant Bilateral/ Private Sector/ Independent Academia/ President/Prime Office of of a on a WBG- Local Multilateral Financial Sector/ Government Research Institute/ Judiciary Minister/Minister Parliamentarian Ministry supported Project Government Agency Private Bank CSO Media Institution Think Tank Branch Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD The World Bank Group’s “Safeguard 14 5.14 2.03 15 5.67 1.68 45 5.04 2.34 42 6.48 2.24 21 5.81 2.75 7 6.14 2.27 15 5.07 2.58 19 4.84 2.61 24 4.58 2.89 3 6.67 1.53 20 5.60 2.41 7 6.14 2.48 6 4.83 1.72 Policy” requirements are reasonable The World Bank Group’s conditions on 17 6.41 2.15 15 5.80 2.34 58 6.38 2.46 42 6.26 2.04 24 4.54 2.93 10 6.90 1.66 17 5.35 1.97 21 5.38 2.91 25 6.76 2.26 3 7.33 0.58 19 5.84 1.77 8 2.75 1.91 8 4.88 1.96 its lending are reasonable* The World Bank Group takes decisions 12 4.83 2.08 13 4.85 2.19 50 5.36 2.41 42 5.93 1.73 19 4.84 2.17 10 5.40 1.84 18 4.67 2.03 15 4.93 2.76 22 5.55 1.47 3 7.00 1.00 19 5.00 1.86 6 3.50 2.43 6 6.00 2.37 quickly in Senegal Working with the World Bank Group 17 7.12 1.73 18 7.50 3.11 65 6.45 2.24 52 6.81 1.84 26 6.08 2.64 16 6.38 1.82 23 5.43 2.50 26 6.58 2.83 27 6.56 2.85 6 7.33 1.97 23 6.04 2.40 8 4.25 2.87 10 6.80 2.82 increases Senegal’s institutional capacity Where country systems are adequate, the World Bank Group makes 17 7.18 1.70 11 5.18 2.48 56 6.38 2.52 51 7.24 1.81 25 5.60 2.90 13 6.54 2.33 19 6.16 2.32 18 5.72 2.93 22 5.64 2.98 5 7.80 1.48 19 5.74 2.45 7 4.29 3.04 8 6.25 2.38 appropriate use of them* The World Bank Group provides effective 20 6.75 2.27 18 7.11 2.78 69 6.39 2.38 55 7.29 1.89 26 6.69 2.63 15 6.87 1.41 21 5.71 2.45 25 6.60 3.06 19 5.47 2.80 7 7.43 1.72 25 6.60 2.16 9 6.22 2.91 10 7.20 2.30 implementation support *Significantly different between stakeholder groups 58 World Bank Group Country Opinion Survey 2017: Senegal F. The Future Role of the World Bank Group in Senegal Which of the following SHOULD the World Bank Group do to make itself of greater value in Senegal? (Choose no more than TWO) Office of Employee Bilateral/ Private Sector/ Indp Academia/ Percentage of Respondents President/Prime Office of of a PMU/ Local Multilateral Financial Sector/ Govt Research Inst/ Judiciary (Responses combined) Minister/Minister Parliamentarian Ministry Consultant Govt Agency Private Bank CSO Media Inst Think Tank Branch Other Offer more innovative 20.0% 25.0% 14.0% 22.6% 6.1% 0.0% 20.7% 27.3% 11.4% 20.0% 25.0% 12.5% 14.3% knowledge services Collaborate more effectively 32.0% 15.0% 18.6% 19.4% 21.2% 11.1% 24.1% 14.5% 15.9% 20.0% 7.1% 12.5% 7.1% with Government clients Work faster 20.0% 5.0% 18.6% 19.4% 6.1% 16.7% 13.8% 9.1% 11.4% 20.0% 10.7% 12.5% 7.1% Reduce the complexity of obtaining World Bank Group 28.0% 35.0% 33.7% 25.8% 42.4% 22.2% 17.2% 20.0% 34.1% 30.0% 17.9% 12.5% 50.0% financing Help to bring discipline/effective supervision to implementation 20.0% 30.0% 16.3% 19.4% 15.2% 11.1% 13.8% 10.9% 15.9% 20.0% 17.9% 12.5% 14.3% of investment projects Offer more innovative financial 4.0% 5.0% 9.3% 4.8% 18.2% 22.2% 13.8% 12.7% 11.4% 10.0% 17.9% 12.5% 0.0% products Ensure greater selectivity in its 4.0% 5.0% 4.7% 6.5% 0.0% 11.1% 6.9% 0.0% 4.5% 10.0% 3.6% 12.5% 7.1% work Provide more adequate data/knowledge/statistics/ 8.0% 10.0% 10.5% 6.5% 6.1% 22.2% 20.7% 10.9% 13.6% 10.0% 17.9% 0.0% 14.3% figures on Senegal’s economy Improve the competitiveness of its financing compared to 8.0% 10.0% 10.5% 8.1% 9.1% 11.1% 3.4% 5.5% 13.6% 10.0% 3.6% 12.5% 14.3% markets Reach out more to groups 16.0% 30.0% 20.9% 25.8% 36.4% 27.8% 27.6% 61.8% 34.1% 20.0% 39.3% 50.0% 28.6% outside of Government* Increase the level of capacity 24.0% 15.0% 17.4% 16.1% 18.2% 16.7% 20.7% 7.3% 11.4% 0.0% 17.9% 25.0% 14.3% development in the country Improve the quality of its experts as related to Senegal’s specific 12.0% 15.0% 17.4% 16.1% 15.2% 11.1% 10.3% 7.3% 9.1% 20.0% 10.7% 0.0% 7.1% challenges Other 0.0% 0.0% 2.3% 3.2% 0.0% 5.6% 3.4% 3.6% 4.5% 0.0% 3.6% 12.5% 7.1% *Significantly different between stakeholder groups 59 World Bank Group Country Opinion Survey 2017: Senegal G. Communication and Information Sharing How do you get most of your information about economic and social development issues in Senegal? (Choose no more than TWO) Office of Employee Bilateral/ Private Sector/ Indp Academia/ Percentage of Respondents President/Prime Office of of a PMU/ Local Multilateral Financial Sector/ Govt Research Inst/ Judiciary (Responses combined) Minister/Minister Parliamentarian Ministry Consultant Govt Agency Private Bank CSO Media Inst Think Tank Branch Other Local radio* 33.3% 23.8% 14.0% 15.9% 35.3% 0.0% 13.3% 25.0% 19.0% 20.0% 32.1% 44.4% 21.4% International radio 7.4% 9.5% 3.5% 6.3% 17.6% 5.9% 10.0% 3.6% 4.8% 0.0% 7.1% 22.2% 7.1% Social media 3.7% 4.8% 17.4% 14.3% 14.7% 5.9% 6.7% 17.9% 21.4% 0.0% 10.7% 11.1% 14.3% International newspapers 3.7% 0.0% 5.8% 6.3% 8.8% 11.8% 10.0% 7.1% 7.1% 10.0% 10.7% 0.0% 7.1% Local television 25.9% 42.9% 38.4% 27.0% 55.9% 17.6% 33.3% 30.4% 21.4% 20.0% 32.1% 22.2% 28.6% Internet 44.4% 61.9% 57.0% 73.0% 38.2% 64.7% 50.0% 60.7% 69.0% 60.0% 50.0% 66.7% 64.3% Periodicals 11.1% 14.3% 10.5% 6.3% 0.0% 17.6% 0.0% 12.5% 9.5% 20.0% 3.6% 0.0% 0.0% International television 7.4% 4.8% 7.0% 12.7% 14.7% 5.9% 13.3% 3.6% 7.1% 0.0% 10.7% 11.1% 7.1% Local newspapers* 29.6% 38.1% 30.2% 27.0% 11.8% 41.2% 50.0% 14.3% 21.4% 40.0% 28.6% 22.2% 28.6% Other 14.8% 0.0% 5.8% 4.8% 0.0% 17.6% 6.7% 12.5% 7.1% 10.0% 10.7% 0.0% 14.3% *Significantly different between stakeholder groups How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) Office of Employee Bilateral/ Private Sector/ Indp Academia/ Percentage of Respondents President/Prime Office of of a PMU/ Local Multilateral Financial Sector/ Govt Research Inst/ Judiciary (Responses combined) Minister/Minister Parliamentarian Ministry Consultant Govt Agency Private Bank CSO Media Inst Think Tank Branch Other World Bank Group’s publications 29.6% 70.0% 35.7% 15.9% 34.3% 41.2% 33.3% 33.9% 20.5% 30.0% 24.1% 57.1% 57.1% and other written materials* e-Newsletters* 44.4% 30.0% 60.7% 65.1% 31.4% 58.8% 43.3% 50.0% 56.8% 70.0% 75.9% 28.6% 42.9% World Bank Group’s seminars/workshops/ 29.6% 5.0% 35.7% 30.2% 48.6% 17.6% 33.3% 37.5% 34.1% 40.0% 27.6% 14.3% 21.4% conferences Mobile phones* 7.4% 5.0% 4.8% 4.8% 20.0% 5.9% 16.7% 5.4% 11.4% 0.0% 13.8% 42.9% 14.3% Direct contact with World Bank 18.5% 30.0% 16.7% 28.6% 28.6% 47.1% 20.0% 33.9% 34.1% 0.0% 34.5% 14.3% 7.1% Group World Bank Group’s website* 37.0% 40.0% 31.0% 34.9% 17.1% 17.6% 30.0% 14.3% 11.4% 30.0% 13.8% 28.6% 42.9% Social media 14.8% 10.0% 7.1% 9.5% 11.4% 5.9% 10.0% 14.3% 15.9% 20.0% 3.4% 0.0% 14.3% Other 7.4% 5.0% 0.0% 1.6% 5.7% 0.0% 3.3% 1.8% 2.3% 0.0% 3.4% 0.0% 0.0% *Significantly different between stakeholder groups H. Background Information Currently, do you professionally collaborate/work with the World Bank Group in your country?* Office of Employee Bilateral/ Private Sector/ Indp Academia/ President/Prime Office of of a PMU/ Local Multilateral Financial Sector/ Govt Research Inst/ Judiciary Percentage of Respondents Minister/Minister Parliamentarian Ministry Consultant Govt Agency Private Bank CSO Media Inst Think Tank Branch Other Yes 50.0% 5.3% 60.5% 75.4% 17.1% 83.3% 34.5% 23.1% 29.3% 50.0% 10.7% 0.0% 9.1% No 50.0% 94.7% 39.5% 24.6% 82.9% 16.7% 65.5% 76.9% 70.7% 50.0% 89.3% 100.0% 90.9% *Significantly different between stakeholder groups 60 World Bank Group Country Opinion Survey 2017: Senegal H. Background Information (continued) Which of the following agencies of the World Bank Group do you primarily engage with in Senegal?* (Select only ONE response) Office of Employee Bilateral/ Private Sector/ Indp Academia/ President/Prime Office of of a PMU/ Local Multilateral Financial Sector/ Govt Research Inst/ Judiciary Percentage of Respondents Minister/Minister Parliamentarian Ministry Consultant Govt Agency Private Bank CSO Media Inst Think Tank Branch Other The World Bank (IDA) 95.0% 9.1% 75.7% 85.0% 65.2% 100.0% 64.7% 67.9% 68.0% 83.3% 40.0% 50.0% 16.7% The International Finance 0.0% 0.0% 8.6% 3.3% 17.4% 0.0% 5.9% 0.0% 4.0% 16.7% 6.7% 0.0% 16.7% Corporation The Multilateral Investment 0.0% 0.0% 1.4% 0.0% 4.3% 0.0% 5.9% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Guarantee Agency Other 5.0% 90.9% 14.3% 11.7% 13.0% 0.0% 23.5% 32.1% 28.0% 0.0% 53.3% 50.0% 66.7% *Significantly different between stakeholder groups Do your projects involve both the World Bank and the IFC?* Office of Employee Bilateral/ Private Sector/ Indp Academia/ President/Prime Office of of a PMU/ Local Multilateral Financial Sector/ Govt Research Inst/ Judiciary Percentage of Respondents Minister/Minister Parliamentarian Ministry Consultant Govt Agency Private Bank CSO Media Inst Think Tank Branch Other Yes 44.0% 5.3% 30.4% 16.4% 39.4% 14.3% 13.6% 11.1% 5.4% 33.3% 8.0% 0.0% 16.7% No 56.0% 94.7% 69.6% 83.6% 60.6% 85.7% 86.4% 88.9% 94.6% 66.7% 92.0% 100.0% 83.3% *Significantly different between stakeholder groups If yes, what was your view of how the two institutions work together in Senegal? (Select only ONE response) Office of Employee Bilateral/ Private Sector/ Indp Academia/ President/Prime Office of of a PMU/ Local Multilateral Financial Sector/ Govt Research Inst/ Judiciary Percentage of Respondents Minister/Minister Parliamentarian Ministry Consultant Govt Agency Private Bank CSO Media Inst Think Tank Branch Other The two institutions work well 40.0% 0.0% 37.5% 50.0% 30.8% 0.0% 0.0% 60.0% 0.0% 66.7% 50.0% 0.0% 50.0% together The way the two institutions work together needs 30.0% 100.0% 29.2% 30.0% 46.2% 0.0% 33.3% 40.0% 50.0% 33.3% 0.0% 0.0% 0.0% improvement The two institutions do not work 0.0% 0.0% 0.0% 0.0% 15.4% 0.0% 33.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% well together Don't know 30.0% 0.0% 33.3% 20.0% 7.7% 100.0% 33.3% 0.0% 50.0% 0.0% 50.0% 0.0% 50.0% 61 World Bank Group Country Opinion Survey 2017: Senegal H. Background Information (continued) Which of the following describes most of your exposure to the World Bank Group in Senegal? (Choose no more than TWO) Office of Employee Bilateral/ Private Sector/ Indp Academia/ Percentage of Respondents President/Prime Office of of a PMU/ Local Multilateral Financial Sector/ Govt Research Inst/ Judiciary (Responses combined) Minister/Minister Parliamentarian Ministry Consultant Govt Agency Private Bank CSO Media Inst Think Tank Branch Other Observer* 27.3% 85.0% 23.5% 11.5% 67.7% 0.0% 39.3% 29.1% 41.0% 20.0% 33.3% 100.0% 45.5% Use World Bank Group reports/ 50.0% 15.0% 28.4% 19.7% 22.6% 25.0% 35.7% 41.8% 30.8% 30.0% 37.0% 0.0% 45.5% data Engage in World Bank Group related/sponsored events/ 36.4% 10.0% 39.5% 29.5% 6.5% 31.3% 32.1% 40.0% 25.6% 10.0% 33.3% 0.0% 27.3% activities* Collaborate as part of my 50.0% 10.0% 40.7% 65.6% 48.4% 81.3% 21.4% 16.4% 41.0% 40.0% 29.6% 25.0% 9.1% professional duties* Use World Bank Group website for information, data, research, 9.1% 55.0% 24.7% 14.8% 25.8% 6.3% 32.1% 20.0% 30.8% 40.0% 25.9% 25.0% 18.2% etc.* *Significantly different between stakeholder groups What’s your gender? Office of Employee Bilateral/ Private Sector/ Indp Academia/ President/Prime Office of of a PMU/ Local Multilateral Financial Sector/ Govt Research Inst/ Judiciary Percentage of Respondents Minister/Minister Parliamentarian Ministry Consultant Govt Agency Private Bank CSO Media Inst Think Tank Branch Other Female 14.3% 19.0% 27.6% 23.8% 28.6% 35.3% 20.0% 29.1% 26.7% 40.0% 20.7% 25.0% 21.4% Male 85.7% 81.0% 72.4% 76.2% 71.4% 64.7% 80.0% 70.9% 73.3% 60.0% 79.3% 75.0% 78.6% 62 World Bank Group Country Opinion Survey 2017: Senegal Appendix C: Responses to Indicator Questions by Geographic Location14  Harare N=380  Outside Harare N=61 B. Overall Attitudes toward the World Bank Group Dakar Outside Dakar N Mean SD N Mean SD Overall, please rate your impression of the World Bank 311 5.96 2.24 46 5.89 2.41 Group’s effectiveness in Senegal. (1-Not effective at all, 10-Very effective) To what extent do you agree with the following statements about the World Bank Group’s work in Senegal? (1-Strongly disagree, 10-Strongly agree) Dakar Outside Dakar N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant 317 6.21 2.49 55 6.55 2.41 role in development in Senegal The World Bank Group’s work is aligned with what I 300 5.85 2.47 44 6.07 2.41 consider the development priorities for Senegal To what extent is the World Bank Group an effective development partner in Senegal, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Dakar Outside Dakar N Mean SD N Mean SD Responsiveness to needs 246 5.40 2.12 36 5.47 1.90 Flexibility (in terms of the institution’s products and 228 4.84 2.05 35 5.00 2.00 services) Flexibility (in terms of changing country circumstances) 203 5.05 2.09 31 5.55 2.16 Being inclusive 154 6.14 2.29 23 6.35 1.94 Openness (sharing data and other information) 254 6.56 2.17 36 5.89 2.29 Collaboration with the Government 292 7.53 1.92 42 7.88 1.95 The speed in which it gets things accomplished on the 236 5.90 2.19 39 6.15 2.21 ground Helping to bring discipline/effective supervision to 261 7.08 2.00 40 7.35 2.09 implementation of investment projects Collaboration with civil society 236 5.93 2.29 36 5.42 2.27 Staff accessibility 249 5.28 2.51 37 5.24 2.63 Collaboration with other donors and development partners 211 6.63 2.17 27 7.04 2.03 Collaboration with the private sector 191 5.93 2.40 28 5.82 2.65 Straightforwardness and honesty 196 6.74 2.32 34 6.82 2.75 Treating clients and stakeholders in Senegal with respect 230 7.07 2.04 39 6.62 2.48 Being a long-term partner 278 7.73 2.12 43 7.79 1.96 14441 respondents provided information about their geographic location. Only these respondents were included in the analysis presented in this appendix. 63 World Bank Group Country Opinion Survey 2017: Senegal C. World Bank Group’s Effectiveness and Results Dakar Outside Dakar N Mean SD N Mean SD To what extent does the World Bank Group’s work help to 297 6.44 2.02 45 6.84 2.01 achieve development results in Senegal? (1-To no degree at all, 10-To a very significant degree) To what extent do you agree with the following statements about the World Bank Group in Senegal? (1-Strongly disagree, 10-Strongly agree) Dakar Outside Dakar N Mean SD N Mean SD The World Bank Group’s financial instruments meet the 285 5.95 2.23 47 6.32 2.38 needs of Senegal The World Bank Group meets Senegal’s needs for 269 5.93 2.24 39 5.36 2.42 knowledge services D. The World Bank Group’s Knowledge Work and Activities In Senegal, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) Dakar Outside Dakar N Mean SD N Mean SD Are adaptable to Senegal’s specific development 247 5.70 2.33 40 6.53 2.26 challenges and country circumstances* *Significantly different between geographic locations Dakar Outside Dakar N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make 290 6.57 2.14 48 7.13 2.16 to development results in your country? Overall, how would you rate the technical quality of the 285 6.95 1.84 48 7.35 2.06 World Bank Group's knowledge work and activities? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Dakar Outside Dakar N Mean SD N Mean SD The World Bank Group takes decisions quickly in 205 5.23 2.13 29 5.45 2.03 Senegal Where country systems are adequate, the World Bank 232 6.28 2.43 37 6.24 2.90 Group makes appropriate use of them 64 World Bank Group Country Opinion Survey 2017: Senegal Appendix D: Responses to Selected Questions by Level of Collaboration with the World Bank Group15 Note that this appendix presents comparative analysis of the data from those respondents who collaborate with the WBG vs. those respondents who do not collaborate with the WBG and covers all 10-point scale questions from the FY17 Senegal COS questionnaire. Collaborating with the WBG N=176 Not collaborating with the WBG N=249 B. Overall Attitudes toward the World Bank Group Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD How familiar are you with the work of the World Bank 175 5.93 2.35 246 4.78 2.46 Group in Senegal?* (1-Not familiar at all, 10-Extremely familiar) *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Overall, please rate your impression of the World Bank 154 6.46 2.11 192 5.54 2.33 Group’s effectiveness in Senegal.* (1-Not effective at all, 10-Very effective) *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent do you believe the World Bank Group’s staff is well prepared to help Senegal solve its most 142 6.96 2.05 161 6.30 2.34 complicated development challenges?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between collaborators and non-collaborators To what extent do you agree with the following statements about the World Bank Group’s work in Senegal? (1-Strongly disagree, 10-Strongly agree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant 154 6.78 2.26 205 5.75 2.60 role in development in Senegal* The World Bank Group’s work is aligned with what I 143 6.54 2.17 188 5.32 2.55 consider the development priorities for Senegal* *Significantly different between collaborators and non-collaborators 15425 respondents provided information about their level of collaboration with the World Bank Group (question H3 in the questionnaire). Therefore, only these respondents were included in the analysis presented in this appendix. 65 World Bank Group Country Opinion Survey 2017: Senegal B. Overall Attitudes toward the World Bank Group (continued) To what extent is the World Bank Group an effective development partner in Senegal, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Responsiveness to needs* 121 5.71 1.93 150 5.05 2.17 Flexibility (in terms of the institution’s products and 117 5.03 2.12 137 4.68 1.98 services) Flexibility (in terms of changing country circumstances) 104 5.38 2.09 123 4.89 2.09 Being inclusive* 78 6.53 2.07 90 5.73 2.26 Openness (sharing data and other information) 122 6.78 2.16 159 6.27 2.23 Collaboration with the Government 142 7.59 1.70 182 7.48 2.14 The speed in which it gets things accomplished on the 126 6.01 2.13 141 5.90 2.25 ground Helping to bring discipline/effective supervision to 127 7.28 1.85 162 6.94 2.13 implementation of investment projects Collaboration with civil society 111 6.12 2.01 150 5.67 2.44 Staff accessibility* 129 6.07 2.41 147 4.59 2.37 Collaboration with other donors and development partners 110 6.96 2.03 123 6.45 2.22 Collaboration with the private sector 90 6.12 2.47 123 5.75 2.39 Straightforwardness and honesty* 100 7.32 2.03 123 6.25 2.58 Treating clients and stakeholders in Senegal with 118 7.28 1.96 144 6.76 2.19 respect* Being a long-term partner 141 7.90 1.86 170 7.56 2.30 *Significantly different between collaborators and non-collaborators 66 World Bank Group Country Opinion Survey 2017: Senegal C. World Bank Group’s Effectiveness and Results In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Senegal? (1-Not important at all, 10-Very important) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Social protection 133 7.25 2.31 189 6.81 2.63 Gender equity* 114 5.43 2.64 165 4.61 2.57 Private sector development 141 7.87 2.11 193 7.91 2.28 Education 152 8.88 1.50 216 8.71 1.98 Public sector governance/reform* 145 8.68 1.58 201 8.03 2.40 Global/regional integration 120 6.81 2.14 174 6.40 2.36 Food security 140 8.17 1.94 205 8.10 2.33 Urban development 133 7.31 2.09 181 7.18 2.26 Energy* 141 8.57 1.69 212 8.11 2.16 Water and sanitation 145 8.44 1.76 211 8.19 2.25 Pollution 129 7.40 2.24 190 7.38 2.41 Job creation/employment* 146 8.56 1.93 202 8.05 2.30 Health 143 8.78 1.70 214 8.42 2.18 Financial markets 120 6.73 2.35 180 6.84 2.44 Transport* 141 8.21 1.79 197 7.61 2.36 Agriculture and rural development 147 8.76 1.58 207 8.49 2.10 Trade and exports 122 6.74 2.31 190 6.78 2.38 Crime and violence 118 6.64 2.78 181 6.52 2.75 Natural resource management 125 7.63 2.25 185 7.17 2.59 Climate change 134 7.60 2.29 195 7.54 2.48 Poverty reduction 147 8.34 1.99 214 8.05 2.29 Anti corruption 141 8.22 1.93 200 7.90 2.43 Judiciary reform 134 7.40 2.33 189 7.08 2.68 Economic growth 145 8.26 2.00 198 7.87 2.21 Disaster risk management 129 7.15 2.32 186 7.12 2.41 Equality of opportunity* 130 7.32 2.49 185 6.69 2.64 Groundnut industry reform 122 6.58 2.28 180 6.46 2.66 Information and communications technology 140 7.31 2.39 192 7.49 2.24 *Significantly different between collaborators and non-collaborators 67 World Bank Group Country Opinion Survey 2017: Senegal C. World Bank Group’s Effectiveness and Results (continued) How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Senegal? (1-Not effective at all, 10-Very effective) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Social protection 66 5.82 2.37 91 5.19 2.75 Gender equity 52 5.54 2.30 86 5.52 2.51 Private sector development 77 6.39 2.35 126 5.91 2.49 Education* 112 7.19 1.96 161 6.59 2.40 Public sector governance/reform 103 7.03 1.87 145 6.61 2.56 Food security 80 6.36 2.17 129 6.30 2.58 Urban development* 82 6.49 2.25 123 5.59 2.29 Energy 92 6.97 2.16 141 6.65 2.42 Water and sanitation 96 6.93 2.24 137 6.37 2.36 Health 102 6.84 2.20 142 6.50 2.43 Transport* 89 6.92 2.31 133 5.99 2.39 Agriculture and rural development 100 6.85 2.16 148 6.42 2.52 Trade and exports 61 5.33 2.24 107 5.80 2.36 Natural resource management 63 5.84 2.34 101 5.60 2.28 Climate change 67 6.03 2.32 125 5.99 2.43 Poverty reduction 95 6.28 2.15 148 5.93 2.62 Anti corruption 85 6.01 2.58 129 5.91 2.53 Judiciary reform 59 5.61 2.57 117 5.62 2.60 Economic growth 94 6.53 2.24 146 6.49 2.53 Disaster risk management 55 5.67 2.54 107 5.43 2.71 Equality of opportunity 55 5.65 2.80 100 5.35 2.50 Groundnut industry reform 51 4.71 2.06 107 5.46 2.63 Information and communications technology 63 5.71 2.57 115 5.97 2.53 *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent does the World Bank Group’s work help to 151 6.80 1.78 184 6.19 2.17 achieve development results in Senegal?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between collaborators and non-collaborators To what extent do you agree with the following statements about the World Bank Group in Senegal? (1-Strongly disagree, 10-Strongly agree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD The World Bank Group’s financial instruments meet the 146 6.47 1.91 177 5.66 2.43 needs of Senegal* The World Bank Group meets Senegal’s needs for 126 6.33 1.91 174 5.48 2.42 knowledge services* *Significantly different between collaborators and non-collaborators 68 World Bank Group Country Opinion Survey 2017: Senegal D. The World Bank Group’s Knowledge Work and Activities In Senegal, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Are timely* 102 6.40 1.96 123 5.67 2.36 Include appropriate level of stakeholder involvement 131 6.73 2.02 131 5.38 2.07 during preparation* Lead to practical solutions* 124 6.31 2.04 150 5.55 2.31 Are accessible (well written and easy to understand)* 133 6.95 1.82 169 6.04 2.54 Are source of relevant information on global good 131 7.39 1.73 166 6.81 2.52 practices* Are relevant to country challenges* 129 6.26 2.08 158 5.36 2.45 Are adequately disseminated 61 5.66 2.34 78 5.38 2.81 Are translated enough into local language* 98 3.90 2.62 146 3.00 2.15 Are adaptable to Senegal’s specific development 122 6.22 2.17 157 5.51 2.47 challenges and country circumstances* *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make 147 7.08 1.89 180 6.22 2.31 to development results in your country?* Overall, how would you rate the technical quality of the 143 7.40 1.73 180 6.72 1.97 World Bank Group's knowledge work and activities?* (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) *Significantly different between collaborators and non-collaborators E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD The World Bank Group’s “Safeguard Policy” requirements 107 5.84 2.42 121 5.01 2.36 are reasonable* The World Bank Group’s conditions on its lending are 120 6.46 2.02 137 5.29 2.66 reasonable* The World Bank Group takes decisions quickly in 107 5.64 1.95 118 4.95 2.25 Senegal* Working with the World Bank Group increases Senegal’s 134 6.83 2.08 169 6.10 2.62 institutional capacity* Where country systems are adequate, the World Bank 122 6.59 2.42 141 5.99 2.57 Group makes appropriate use of them The World Bank Group provides effective implementation 135 7.05 2.10 170 6.22 2.56 support* *Significantly different between collaborators and non-collaborators 69 World Bank Group Country Opinion Survey 2017: Senegal Appendix E: Responses to Selected Questions by Year16 All data presented in this appendix are weighted. As a result, means of the FY 2017 data and the total number of respondents indicated will be slightly different from the aggregated responses in Appendix A. Similarly, responses from FY 2014 respondents and the total number of respondents indicated may differ from those reported in the FY 2014 COS report. FY 2014 Number of comparable respondents = 223 FY 2017 Number of comparable respondents = 431 By weighting, the FY 2014 and FY 2017 samples have the same stakeholder composition and thus are comparable. The weighted percentage of a stakeholder group is determined by the extent to which the World Bank Group interacts with them in the country and the percentage this group usually makes up in the past aggregated annual global data. The weighted stakeholder breakdown is presented below: Percentage of Respondents FY 2014 FY 2017 Office of the President/Prime Minister/Minister 5% 5% Office of Parliamentarian 4% 4% Government Institutions 40% 40% Local Government 5% 5% Bilateral/Multilateral Agencies 4% 4% Civil Society 15% 15% Private Sector 9% 9% Academia 8% 8% Media 10% 10% A. General Issues facing Senegal In general would you say that Senegal is headed in ... ?* Percentage of Respondents FY 2014 FY 2017 The right direction 64.0% 65.2% The wrong direction 5.1% 17.5% Not sure 30.8% 17.3% *Significantly different between FY 2014 and FY 2017 B. Overall Attitudes toward the World Bank Group FY 2014 FY 2017 N Mean SD N Mean SD How familiar are you with the work of the World Bank Group in 216 5.01 2.75 427 5.27 2.43 Senegal? (1-Not familiar at all, 10-Extremely familiar) FY 2014 FY 2017 N Mean SD N Mean SD Overall, please rate your impression of the World Bank Group’s 185 5.69 2.24 351 5.89 2.27 effectiveness in Senegal. (1-Not effective at all, 10-Very effective) FY 2014 FY 2017 N Mean SD N Mean SD To what extent do you believe the World Bank Group’s staff is well prepared to help Senegal solve its most complicated development 171 6.40 2.16 308 6.54 2.22 challenges? (1-To no degree at all, 10-To a very significant degree) 16Only those questions that were asked in the FY 2014 and FY 2017 country opinion surveys, with similar response scales/options, are presented in this appendix. 70 World Bank Group Country Opinion Survey 2017: Senegal B. Overall Attitudes toward the World Bank Group (continued) To what extent do you agree with the following statements about the World Bank Group’s work in Senegal? (1-Strongly disagree, 10-Strongly agree) FY 2014 FY 2017 N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role in 187 6.96 2.26 369 6.21 2.51 development in Senegal* The World Bank Group’s work is aligned with what I consider the 177 6.05 2.24 340 5.82 2.46 development priorities for Senegal *Significantly different between FY 2014 and FY 2017 To what extent is the World Bank Group an effective development partner in Senegal, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) FY 2014 FY 2017 N Mean SD N Mean SD Responsiveness to needs 139 5.75 2.13 279 5.38 2.13 Flexibility (in terms of the institution’s products and services) 142 5.17 1.98 261 4.81 2.06 Flexibility (in terms of changing country circumstances) 133 5.55 2.11 233 5.12 2.11 Being inclusive 100 5.93 2.09 180 6.19 2.27 Openness (sharing data and other information) 141 6.53 2.14 289 6.46 2.19 Collaboration with the Government 178 7.67 2.01 330 7.55 1.91 The speed in which it gets things accomplished on the ground 136 6.07 2.32 275 5.92 2.19 Helping to bring discipline/effective supervision to implementation 299 7.10 2.02 of investment projects Collaboration with civil society 274 5.87 2.29 Staff accessibility 142 5.58 2.62 286 5.32 2.51 Collaboration with other donors and development partners 239 6.70 2.13 Collaboration with the private sector 222 5.91 2.44 Straightforwardness and honesty 134 6.67 2.39 229 6.69 2.41 Treating clients and stakeholders in Senegal with respect* 139 6.07 2.40 268 6.99 2.10 Being a long-term partner 149 7.95 1.91 316 7.67 2.10 *Significantly different between FY 2014 and FY 2017 71 World Bank Group Country Opinion Survey 2017: Senegal C. World Bank Group’s Effectiveness and Results How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Senegal? (1-Not effective at all, 10-Very effective) FY 2014 FY 2017 N Mean SD N Mean SD Social protection 106 5.14 2.02 157 5.44 2.60 Gender equity 99 5.43 2.29 139 5.48 2.42 Private sector development 111 5.61 2.19 201 6.14 2.45 Education 140 6.63 2.06 273 6.79 2.21 Public sector governance/reform 124 6.47 2.32 246 6.72 2.28 Food security 127 5.98 2.25 206 6.28 2.37 Urban development 120 5.86 2.08 203 5.95 2.33 Energy* 136 6.16 2.21 230 6.72 2.33 Water and sanitation 126 6.40 2.25 231 6.59 2.32 Health 140 6.36 2.11 238 6.59 2.35 Transport 142 6.79 2.17 220 6.39 2.39 Trade and exports 93 5.65 2.09 164 5.57 2.32 Natural resource management 100 5.27 2.33 161 5.62 2.29 Climate change 100 5.48 2.33 189 5.92 2.36 Poverty reduction 135 6.15 2.44 245 5.99 2.42 Anti corruption 117 5.73 2.65 208 5.91 2.53 Economic growth 131 6.30 2.15 237 6.45 2.38 Equality of opportunity 93 5.20 2.23 153 5.42 2.60 Information and communications technology 106 5.72 2.08 178 5.88 2.56 *Significantly different between FY 2014 and FY 2017 FY 2014 FY 2017 N Mean SD N Mean SD To what extent does the World Bank Group’s work help to achieve 175 6.02 2.00 335 6.45 2.01 development results in Senegal?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between FY 2014 and FY 2017 To what extent do you agree with the following statements about the World Bank Group in Senegal? (1-Strongly disagree, 10-Strongly agree) FY 2014 FY 2017 N Mean SD N Mean SD The World Bank Group’s financial instruments meet the needs of 171 5.95 2.02 323 5.96 2.28 Senegal The World Bank Group meets Senegal’s needs for knowledge 165 5.99 1.98 298 5.82 2.24 services 72 World Bank Group Country Opinion Survey 2017: Senegal D. The World Bank Group’s Knowledge Work and Activities In Senegal, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) FY 2014 FY 2017 N Mean SD N Mean SD Are timely* 148 6.82 1.98 225 5.98 2.19 Include appropriate level of stakeholder involvement during 128 5.89 1.95 267 6.04 2.13 preparation Lead to practical solutions 145 6.14 2.28 275 5.91 2.20 Are accessible (well written and easy to understand) 144 6.21 2.19 308 6.44 2.26 Are source of relevant information on global good practices 150 7.04 2.15 302 7.07 2.18 Are relevant to country challenges 290 5.80 2.34 Are adequately disseminated 147 5.60 2.21 140 5.53 2.58 Are translated enough into local language 248 3.36 2.38 Are adaptable to Senegal’s specific development challenges and 147 6.36 2.09 278 5.85 2.35 country circumstances* *Significantly different between FY 2014 and FY 2017 FY 2014 FY 2017 N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development 171 6.72 2.02 327 6.66 2.13 results in your country? Overall, how would you rate the technical quality of the World 169 6.92 2.05 325 7.04 1.88 Bank Group's knowledge work and activities? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) FY 2014 FY 2017 N Mean SD N Mean SD The World Bank Group’s “Safeguard Policy” requirements are 115 5.69 2.24 230 5.47 2.44 reasonable The World Bank Group’s conditions on its lending are reasonable* 144 5.38 2.32 256 5.95 2.39 The World Bank Group takes decisions quickly in Senegal 131 5.15 2.27 228 5.25 2.11 Working with the World Bank Group increases Senegal’s 166 6.55 2.33 306 6.41 2.42 institutional capacity Where country systems are adequate, the World Bank Group 129 6.57 2.32 260 6.29 2.48 makes appropriate use of them The World Bank Group provides effective implementation support 161 6.72 2.19 307 6.59 2.40 *Significantly different between FY 2014 and FY 2017 73 World Bank Group Country Opinion Survey 2017: Senegal Appendix F: Indicator Questions as a Function of Exposure to the World Bank Group Currently, do you professionally Which of the following describes most of your exposure to the World Bank Group in Senegal? (Choose no more than TWO) collaborate/work with the World Bank Indicator Question Group in your country? Observer Use WBG reports/data Engage in WBG activities Collaborate Use WBG website Not collaborating Collaborating No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean with the WBG with the WBG Overall, please rate your impression of the World Bank 5.54 6.46 6.24 5.37 5.84 6.26 5.95 6.01 5.80 6.20 6.05 5.72 Group’s effectiveness in Senegal. Overall the World Bank Group currently plays a relevant role 5.75 6.78 6.61 5.73 6.27 6.47 6.26 6.50 6.12 6.65 6.35 6.28 in development in Senegal The World Bank Group’s work is aligned with what I consider 5.32 6.54 6.25 5.27 5.86 6.13 5.88 6.09 5.66 6.36 6.03 5.69 the development priorities for Senegal Responsiveness to needs 5.05 5.71 5.63 4.99 5.35 5.63 5.37 5.57 5.23 5.67 5.53 5.13 Flexibility (in terms of the institution’s products and services) 4.68 5.03 5.05 4.47 4.82 4.99 4.85 4.92 4.69 5.10 4.92 4.72 Flexibility (in terms of changing country circumstances) 4.89 5.38 5.43 4.49 5.14 5.12 5.08 5.26 4.82 5.56 5.22 4.90 Being inclusive 5.73 6.53 6.58 5.37 6.19 6.19 6.05 6.52 5.71 6.80 6.31 5.84 Openness (sharing data and other information) 6.27 6.78 6.83 5.98 6.43 6.85 6.55 6.58 6.44 6.72 6.57 6.54 Collaboration with the Government 7.48 7.59 7.72 7.56 7.57 7.86 7.72 7.54 7.77 7.51 7.61 7.85 The speed in which it gets things accomplished on the 5.90 6.01 6.13 5.44 5.83 6.16 5.90 6.00 5.75 6.14 6.00 5.72 ground Helping to bring discipline/effective supervision to 6.94 7.28 7.21 6.99 7.05 7.35 7.15 7.11 7.12 7.17 7.13 7.15 implementation of investment projects Collaboration with civil society 5.67 6.12 6.06 5.66 5.96 5.86 5.96 5.86 5.91 5.96 5.95 5.84 Staff accessibility 4.59 6.07 5.70 4.56 5.46 5.11 5.35 5.39 4.91 5.90 5.52 4.83 Collaboration with other donors and development partners 6.45 6.96 7.07 6.04 6.72 6.81 6.50 7.29 6.63 6.89 6.90 6.21 Collaboration with the private sector 5.75 6.12 6.41 5.09 5.77 6.47 6.01 5.87 5.99 5.95 5.93 6.09 Straightforwardness and honesty 6.25 7.32 7.12 6.07 6.78 6.69 6.54 7.29 6.41 7.18 6.98 6.11 Treating clients and stakeholders in Senegal with respect 6.76 7.28 7.28 6.45 7.06 7.00 7.03 7.07 6.78 7.37 7.09 6.90 Being a long-term partner 7.56 7.90 7.94 7.32 7.60 8.05 7.77 7.67 7.75 7.73 7.68 7.92 To what extent does the World Bank Group’s work help to 6.19 6.80 6.64 6.38 6.57 6.53 6.61 6.43 6.44 6.72 6.61 6.40 achieve development results in Senegal? The World Bank Group’s financial instruments meet the 5.66 6.47 6.25 5.63 5.95 6.29 6.06 6.04 5.95 6.20 6.06 6.05 needs of Senegal The World Bank Group meets Senegal’s needs for 5.48 6.33 6.17 5.39 5.85 6.13 5.81 6.17 5.88 6.01 5.97 5.82 knowledge services The World Bank Group’s knowledge work and activities are adaptable to Senegal’s specific development challenges and 5.51 6.22 6.07 5.40 5.77 6.05 5.82 5.93 5.65 6.12 5.94 5.60 country circumstances Overall, how significant a contribution do you believe the World Bank Group’s knowledge work and activities make to 6.22 7.08 6.83 6.27 6.53 6.94 6.65 6.69 6.71 6.60 6.69 6.57 development results in your country? Overall, how would you rate the technical quality of the 6.72 7.40 7.21 6.58 6.92 7.23 7.05 6.94 7.04 6.98 6.98 7.11 World Bank Group's knowledge work and activities? The World Bank Group takes decisions quickly in Senegal 4.95 5.64 5.63 4.36 5.25 5.22 5.16 5.41 5.04 5.49 5.15 5.56 Where country systems are adequate, the World Bank 5.99 6.59 6.61 5.65 6.25 6.49 6.22 6.53 6.24 6.41 6.24 6.56 Group makes appropriate use of them Yellow highlight indicates significant difference between Yes and No means. 74 World Bank Group Country Opinion Survey 2017: Senegal Appendix G: Senegal FY 2017 Questionnaire World Bank Group Country Survey FY 2017 – Senegal The World Bank Group is interested in gauging the views of clients and partners who are either involved in development in Senegal or who observe activities related to social and economic development. The following survey will give the World Bank Group’s team that works in Senegal, greater insight into how the Bank’s work is perceived. This is one tool the World Bank Group uses to assess the views of its stakeholders, and to develop more effective strategies that support development in Senegal. A local independent firm has been hired to oversee the logistics of this survey. This ensures anonymity and confidentiality. We hope you’ll be candid. Finally, the survey relates to the World Bank Group’s work. The World Bank Group consists of IBRD, IDA, IFC, MIGA, and ICSID. When responding to the survey, please consider the area of the World Bank Group with which you are most familiar. To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. SECTION A: GENERAL ISSUES FACING SENEGAL A1. In general would you say that Senegal is headed in ... ? 1 The right direction 2 The wrong direction 3 Not sure 75 World Bank Group Country Opinion Survey 2017: Senegal SECTION A: GENERAL ISSUES A2. Listed below are a number of development priorities in Senegal. Please identify which of the following you consider the most important development priorities in Senegal. (Choose no more than THREE) Social protection (e.g., pensions, targeted social 1 15 Transport (e.g., roads, bridges, transportation) assistance) 2 Gender equity 16 Agriculture and rural development 3 Private sector development 17 Trade and exports 4 Education 18 Crime and violence Public sector governance/reform (i.e., government Natural resource management (renewable and 5 effectiveness, public financial management, public 19 non-renewable) expenditure, fiscal system reform) 6 Global/regional integration 20 Climate change (e.g., mitigation, adaptation) 7 Food security 21 Poverty reduction 8 Urban development 22 Anti corruption 9 Energy 23 Judiciary reform 10 Water and sanitation 24 Economic growth 11 Pollution 25 Disaster risk management 12 Job creation/employment 26 Equality of opportunity (i.e., social inclusion) 13 Health 27 Groundnut industry reform 14 Financial markets 28 Information and communications technology A3. The World Bank Group’s “Shared Prosperity” goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of “shared prosperity” in your country, which of the following TWO best illustrate how this would be achieved in Senegal? (Choose no more than TWO) 1 Greater access to health and nutrition for citizens 2 Better entrepreneurial opportunities (i.e., to start small and medium sized businesses) 3 A growing middle class 4 Better opportunity for the poor who live in rural areas 5 Better opportunity for the poor who live in urban areas 6 Consistent economic growth 7 More reliable social safety net 8 Greater access to micro-finance for the poor 9 Greater voice and participation for citizens to help ensure greater accountability 10 Education and training that better ensure job opportunity 11 Better quality public services 12 Better employment opportunities for young people 13 Better employment opportunities for women 14 Other (please specify):_____________________________________ 76 World Bank Group Country Opinion Survey 2017: Senegal SECTION A: GENERAL ISSUES A4. Do you think the gap between the rich and the poor is a very big problem, a moderately big problem, a small problem or not a problem at all in Senegal? (Select only ONE response) 1 A very big problem 2 A moderately big problem 3 A small problem 4 Not a problem at all 5 Don’t know A5. In your view, is climate change a very serious problem, somewhat serious, not too serious, or not a problem in your country? (Select only ONE response) 1 A very serious problem 2 A somewhat serious problem 3 Not too serious problem 4 Not a problem 5 Don’t know A6. In your view, is early childhood development (i.e. nutrition, growth, care, and education) a very important, moderately important, slightly important, or not an important development priority in Senegal? (Select only ONE response) 1 A very important development priority 2 A moderately important development priority 3 A slightly important development priority 4 Not an important development priority 5 Don’t know 77 World Bank Group Country Opinion Survey 2017: Senegal SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B1. How familiar are you with the work of the World Bank Group in Senegal? 1 2 3 4 5 6 7 8 9 10 Not familiar at all Extremely familiar B2. Overall, please rate your impression of the World Bank Group’s effectiveness in Senegal. 1 2 3 4 5 6 7 8 9 10  Not effective at Very effective Don't know all B3. To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and knowledge) to help Senegal solve its most complicated development challenges? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree B4. When thinking about the World Bank Group’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Senegal? Greatest Value Second Greatest Value (Choose only ONE) (Choose only ONE) 1 Bringing together different groups of stakeholders   Capacity development related to World Bank Group 2   supported projects 3 Technical assistance   4 Policy advice, studies, analyses   5 Financial resources   6 Data and statistics   7 Promoting knowledge sharing   8 Implementation support   9 Mobilizing third party financial resources   10 Donor coordination   11 Other (please specify): ________________________   78 World Bank Group Country Opinion Survey 2017: Senegal SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B5. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Senegal? (Choose no more than TWO) 1 World Bank Group’s processes too complex 2 Not willing to honestly criticize policies and reform efforts in the country 3 Staff too inaccessible 4 World Bank Group’s processes too slow (e.g., too bureaucratic in its operational policies and procedures) 5 Not aligned with other donors’ work 6 Not aligned with country priorities 7 Not adequately sensitive to political/social realities in Senegal 8 Too influenced by developed countries 9 Not exploring alternative policy options 10 Not collaborating enough with stakeholders outside the Government 11 Its advice and strategies do not lend themselves to practical problem solving 12 Not enough public disclosure of its work 13 Arrogant in its approach 14 Not client focused 15 The credibility of its knowledge/data 16 Other (please specify): __________________________________________________ 17 Don’t know B6. To what extent do you believe that the World Bank Group’s work and support help the poorest in Senegal? (Select only ONE response) 1 To a fully sufficient degree 2 To a somewhat sufficient degree 3 To a somewhat insufficient degree 4 To a very insufficient degree 5 Don’t know To what extent do you agree with the following statements about the World Bank Group’s work in Senegal? Strongly Strongly Don't disagree agree know Overall the World Bank Group currently plays a B7 1 2 3 4 5 6 7 8 9 10  relevant role in development in Senegal The World Bank Group’s work is aligned with what I B8 1 2 3 4 5 6 7 8 9 10  consider the development priorities for Senegal 79 World Bank Group Country Opinion Survey 2017: Senegal SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP To what extent is the World Bank Group an effective development partner in Senegal, in terms of each of the following? To no degree To a very significant Don't at all degree know B9 Responsiveness to needs 1 2 3 4 5 6 7 8 9 10  Flexibility (in terms of the institution’s products and B10 1 2 3 4 5 6 7 8 9 10  services) Flexibility (in terms of changing country B11 1 2 3 4 5 6 7 8 9 10  circumstances) B12 Being inclusive 1 2 3 4 5 6 7 8 9 10  B13 Openness (sharing data and other information) 1 2 3 4 5 6 7 8 9 10  B14 Collaboration with the Government 1 2 3 4 5 6 7 8 9 10  The speed in which it gets things accomplished on B15 1 2 3 4 5 6 7 8 9 10  the ground Helping to bring discipline/effective supervision to B16 1 2 3 4 5 6 7 8 9 10  implementation of investment projects B17 Collaboration with civil society 1 2 3 4 5 6 7 8 9 10  B18 Staff accessibility 1 2 3 4 5 6 7 8 9 10  Collaboration with other donors and development B19 1 2 3 4 5 6 7 8 9 10  partners B20 Collaboration with the private sector 1 2 3 4 5 6 7 8 9 10  B21 Straightforwardness and honesty 1 2 3 4 5 6 7 8 9 10  Treating clients and stakeholders in Senegal with B22 1 2 3 4 5 6 7 8 9 10  respect B23 Being a long-term partner 1 2 3 4 5 6 7 8 9 10  80 World Bank Group Country Opinion Survey 2017: Senegal SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C1. In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Senegal? Not important Very Don't at all important know Social protection (e.g., pensions, targeted social 1 1 2 3 4 5 6 7 8 9 10  assistance) 2 Gender equity 1 2 3 4 5 6 7 8 9 10  3 Private sector development 1 2 3 4 5 6 7 8 9 10  4 Education 1 2 3 4 5 6 7 8 9 10  Public sector governance/reform (i.e., government 5 effectiveness, public financial management, public 1 2 3 4 5 6 7 8 9 10  expenditure, fiscal system reform) 6 Global/regional integration 1 2 3 4 5 6 7 8 9 10  7 Food security 1 2 3 4 5 6 7 8 9 10  8 Urban development 1 2 3 4 5 6 7 8 9 10  9 Energy 1 2 3 4 5 6 7 8 9 10  10 Water and sanitation 1 2 3 4 5 6 7 8 9 10  11 Pollution 1 2 3 4 5 6 7 8 9 10  12 Job creation/employment 1 2 3 4 5 6 7 8 9 10  13 Health 1 2 3 4 5 6 7 8 9 10  14 Financial markets 1 2 3 4 5 6 7 8 9 10  15 Transport (e.g., roads, bridges, transportation) 1 2 3 4 5 6 7 8 9 10  16 Agriculture and rural development 1 2 3 4 5 6 7 8 9 10  17 Trade and exports 1 2 3 4 5 6 7 8 9 10  18 Crime and violence 1 2 3 4 5 6 7 8 9 10  Natural resource management (renewable and non- 19 1 2 3 4 5 6 7 8 9 10  renewable) 20 Climate change (e.g., mitigation, adaptation) 1 2 3 4 5 6 7 8 9 10  21 Poverty reduction 1 2 3 4 5 6 7 8 9 10  22 Anti corruption 1 2 3 4 5 6 7 8 9 10  23 Judiciary reform 1 2 3 4 5 6 7 8 9 10  24 Economic growth 1 2 3 4 5 6 7 8 9 10  25 Disaster risk management 1 2 3 4 5 6 7 8 9 10  26 Equality of opportunity (i.e., social inclusion) 1 2 3 4 5 6 7 8 9 10  27 Groundnut industry reform 1 2 3 4 5 6 7 8 9 10  28 Information and communications technology 1 2 3 4 5 6 7 8 9 10  81 World Bank Group Country Opinion Survey 2017: Senegal SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C2. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Senegal? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) Not effective Very Don't at all effective know Social protection (e.g., pensions, targeted social 1 1 2 3 4 5 6 7 8 9 10  assistance) 2 Gender equity 1 2 3 4 5 6 7 8 9 10  3 Private sector development 1 2 3 4 5 6 7 8 9 10  4 Education 1 2 3 4 5 6 7 8 9 10  Public sector governance/reform (i.e., government 5 effectiveness, public financial management, public 1 2 3 4 5 6 7 8 9 10  expenditure, fiscal system reform) 6 Food security 1 2 3 4 5 6 7 8 9 10  7 Urban development 1 2 3 4 5 6 7 8 9 10  8 Energy 1 2 3 4 5 6 7 8 9 10  9 Water and sanitation 1 2 3 4 5 6 7 8 9 10  10 Health 1 2 3 4 5 6 7 8 9 10  11 Transport (e.g., roads, bridges, transportation) 1 2 3 4 5 6 7 8 9 10  12 Agriculture and rural development 1 2 3 4 5 6 7 8 9 10  13 Trade and exports 1 2 3 4 5 6 7 8 9 10  Natural resource management (renewable and non- 14 1 2 3 4 5 6 7 8 9 10  renewable) 15 Climate change (e.g., mitigation, adaptation) 1 2 3 4 5 6 7 8 9 10  16 Poverty reduction 1 2 3 4 5 6 7 8 9 10  17 Anti corruption 1 2 3 4 5 6 7 8 9 10  18 Judiciary reform 1 2 3 4 5 6 7 8 9 10  19 Economic growth 1 2 3 4 5 6 7 8 9 10  20 Disaster risk management 1 2 3 4 5 6 7 8 9 10  21 Equality of opportunity (i.e., social inclusion) 1 2 3 4 5 6 7 8 9 10  22 Groundnut industry reform 1 2 3 4 5 6 7 8 9 10  23 Information and communications technology 1 2 3 4 5 6 7 8 9 10  82 World Bank Group Country Opinion Survey 2017: Senegal SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C3. To what extent does the World Bank Group’s work help to achieve development results in Senegal? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree To what extent do you agree with the following statements about the World Bank Group in Senegal? Strongly Strongly Don't disagree agree know The World Bank Group’s financial instruments (i.e., investment lending, Development Policy C4 1 2 3 4 5 6 7 8 9 10  Loan, Trust Funds, etc.) meet the needs of Senegal The World Bank Group meets Senegal’s needs for C5 knowledge services (e.g., research, analysis, data, 1 2 3 4 5 6 7 8 9 10  technical assistance) PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 83 World Bank Group Country Opinion Survey 2017: Senegal SECTION D: THE WORLD BANK GROUP’S KNOWLEDGE WORK AND ACTIVITIES (i.e., ANALYSIS, STUDIES, RESEARCH, DATA, REPORTS, CONFERENCES) In Senegal, to what extent do you believe that the World Bank Group’s knowledge work and activities: To no degree To a very significant Don't at all degree know D1 Are timely 1 2 3 4 5 6 7 8 9 10  Include appropriate level of stakeholder D2 1 2 3 4 5 6 7 8 9 10  involvement during preparation D3 Lead to practical solutions 1 2 3 4 5 6 7 8 9 10  Are accessible (well written and easy to D4 1 2 3 4 5 6 7 8 9 10  understand) Are source of relevant information on global D5 1 2 3 4 5 6 7 8 9 10  good practices D6 Are relevant to country challenges 1 2 3 4 5 6 7 8 9 10  D7 Are adequately disseminated 1 2 3 4 5 6 7 8 9 10  D8 Are translated enough into local language 1 2 3 4 5 6 7 8 9 10  Are adaptable to Senegal’s specific D9 development challenges and country 1 2 3 4 5 6 7 8 9 10  circumstances D10. Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country? 1 2 3 4 5 6 7 8 9 10  Not significant at all Very significant Don't know D11. Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? 1 2 3 4 5 6 7 8 9 10  Very low technical Very high technical Don't know quality quality 84 World Bank Group Country Opinion Survey 2017: Senegal SECTION E: WORKING WITH THE WORLD BANK GROUP To what extent do you agree/disagree with the following statements? Strongly Strongly Don't disagree agree know The World Bank Group’s “Safeguard Policy” E1 1 2 3 4 5 6 7 8 9 10  requirements are reasonable The World Bank Group’s conditions on its E2 1 2 3 4 5 6 7 8 9 10  lending are reasonable The World Bank Group takes decisions quickly E3 1 2 3 4 5 6 7 8 9 10  in Senegal Working with the World Bank Group increases E4 1 2 3 4 5 6 7 8 9 10  Senegal’s institutional capacity Where country systems (e.g., procurement, financial management, etc.) are adequate, the E5 1 2 3 4 5 6 7 8 9 10  World Bank Group makes appropriate use of them The World Bank Group provides effective E6 implementation support (i.e., supervision of 1 2 3 4 5 6 7 8 9 10  projects) SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN SENEGAL F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in Senegal? (Choose no more than TWO) 1 Offer more innovative knowledge services 2 Collaborate more effectively with Government clients (e.g., national, state, local) 3 Work faster 4 Reduce the complexity of obtaining World Bank Group financing 5 Help to bring discipline/effective supervision to implementation of investment projects 6 Offer more innovative financial products 7 Ensure greater selectivity in its work 8 Provide more adequate data/knowledge/statistics/figures on Senegal’s economy 9 Improve the competitiveness of its financing compared to markets (e.g., cost, timeliness, other terms) 10 Reach out more to groups outside of Government 11 Increase the level of capacity development in the country 12 Improve the quality of its experts as related to Senegal’s specific challenges 13 Other (please specify): ______________________________________________ 85 World Bank Group Country Opinion Survey 2017: Senegal SECTION G: COMMUNICATION AND INFORMATION SHARING G1. How do you get most of your information about economic and social development issues in Senegal? (Choose no more than TWO) 1 Local radio 6 Internet 2 International radio 7 Periodicals Social media (e.g., blogs, Facebook, Twitter, 3 8 International television YouTube, Flickr) 4 International newspapers 9 Local newspapers 5 Local television 10 Other (please specify): ____________________ G2. How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) World Bank Group’s publications and other written Direct contact with World Bank Group (i.e., face to 1 5 materials face meetings/discussions) 2 e-Newsletters 6 World Bank Group’s website World Bank Group’s Social media (e.g., blogs, Facebook, Twitter, 3 7 seminars/workshops/conferences YouTube, Flickr) 4 Mobile phones 8 Other (please specify): ____________________ 86 World Bank Group Country Opinion Survey 2017: Senegal SECTION H: BACKGROUND INFORMATION H1. Which of the following best describes your current position? (Select only ONE response) 1 Office of the President, Prime Minister 11 NGO/Community Based Organization 2 Office of Minister 12 Media (press, radio, TV, web, etc.) Independent Government Institution (i.e., Regulatory 3 Office of Parliamentarian 13 Agency, Central Bank/oversight institution) Employee of a Ministry, Ministerial Department 4 14 Trade Union or Implementation Agency Project Management Unit (PMU) overseeing implementation of project/ 5 15 Faith-Based Group Consultant/Contractor working on World Bank Group supported project/program 6 Local Government Office or Staff 16 Youth Group 7 Bilateral/Multilateral Agency 17 Academia/Research Institute/Think Tank 8 Private Sector Organization 18 Judiciary Branch 9 Private Foundation 19 Other (please specify): ________________________ 10 Financial Sector/Private Bank H2. Please identify the primary specialization of your work. (Select only ONE response) 1 Water 12 Gender 2 Social protection and labor 13 Transport and ICT 3 Fragility, conflict and violence 14 Urban, rural, and social development 4 Environment and natural resources 15 Governance 5 Public-private partnerships 16 Poverty 6 Education 17 Jobs 7 Health, nutrition, and population 18 Agriculture 8 Energy and extractives 19 Climate change 9 Macroeconomics and fiscal management 20 Generalist (specialized in multiple sectors) 10 Trade and competitiveness 21 Other (please specify): ____________________ 11 Finance and markets H3. Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, or MIGA) in your country? 1 Yes 2 No H4. Which of the following agencies of the World Bank Group do you primarily engage with in Senegal? (Select only ONE response) 1 The World Bank (IDA) 2 The International Finance Corporation (IFC)  3 The Multilateral Investment Guarantee Agency (MIGA) 4 Other (please specify):___________________________ 87 World Bank Group Country Opinion Survey 2017: Senegal SECTION H: BACKGROUND INFORMATION H5. Do your projects involve both the World Bank and the IFC? (If YES please go to Question H6; If NO please go to H7) 1 Yes 2 No H6. If yes, what was your view of how the two institutions work together in Senegal? (Select only ONE response) 1 The two institutions work well together 2 The way the two institutions work together needs improvement 3 The two institutions do not work well together 4 Don’t know H7. Which of the following describes most of your exposure to the World Bank Group in Senegal? (Choose no more than TWO) 1 Observer (i.e., follow in media, discuss in informal conversations, etc.) 2 Use World Bank Group reports/data 3 Engage in World Bank Group related/sponsored events/activities 4 Collaborate as part of my professional duties 5 Use World Bank Group website for information, data, research, etc. H8. What’s your gender? 1 Female 2 Male H9. Which best represents your geographic location? 1 Dakar 2 Outside Dakar Thank you for completing the survey! 88