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Introducing a framework for evaluating service delivery in sector evaluations : urban transport, water and sanitation, and nutrition (English)

The Independent Evaluation Group (IEG) has established three Strategic Engagement Areas (SEAs) around which it has organized its work program. One of those SEAs is Sustained Service Delivery for the Poor. This paper is one of two (the second one addresses behavior change) that will develop frameworks and tools to be employed to supplement IEG evaluations in urban transport, water and sanitation, and nutrition. This paper serves three purposes. First...
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Caceres,Susan Ann; Yin,Robert K.; Tyrrell,Anthony Martin; Gaubatz,Judith Hahn; Williams,Sian.

Introducing a framework for evaluating service delivery in sector evaluations : urban transport, water and sanitation, and nutrition (English). Independent Evaluation Group (IEG) working paper series|no. 2016/3 Washington, D.C. : World Bank Group. http://documents.worldbank.org/curated/en/979951481736657377

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