Report No. 23028-IND Indonesia Poverty Reduction in Indonesia: Constructing a New Strategy October 29, 2001 Environment and Social Development Sector Unit East Asia and Pacific Region Document of the World Bank INDONESIA-FISCAL YEAR January 1 to December 31 CURRENCY EQUIVALENTS (As of September 10, 2001) Currency Unit = Rupiah US$ = Rp. 9,093 WEIGHTS AND MEASURES Metric System ACRONYMS & ABBREVIATIONS ADB Asian Development Bank KKN Corruption, Collusion, and Nepotism BKKBN National Family Planning Board KTP Residency Permit BPN National Land Agency KUD Village Cooperatives BPRIBKD People's Credit Bank KUT Credit for Farmers BPS Central Bureau of Statistics LDKPs Village Credit and Fund Institution BRI Bank Rakyat Indonesia LKMD Community Welfare Organization (at village BULOG State Logistics Agency level) CASER Center for Agriculture Socio- LLI Local Level Institution Economic Research LMD Village Council CIMU Central Independent Monitoring Unit MCK Public Bathing, Washing and Toilet Facility DAK Specific Grant Allocation MoF Ministry of Forestry DAU General Grant Allocation MoH Ministry of Health DFID Department for International MoHSW Ministry of Health and Social Welfare Development MoNE Ministry of National Education DHS Demographic and Health Survey MPR People's Consultative Assembly DPOD Regional Autonomy Advisory Council NGOs Non-governmental Organizations DPR House of Representatives NTB West Nusa Tenggara DPRD City Council for Cities NTT East Nusa Tenggara DPRD-I Provincial Legislative Council OECD Organization for Economic Cooperation and DPRD-II Regional Legislative Council Development DU Decentralizing Unit OPK Special Market Operation GBHN State Policy Guidelines P4K Income-Generating Project for Marginal Farmers GNP Gross National Product and Landless HNP Health, Nutrition, Population PAD Local Revenues IBRA Indonesian Bank Restructuring PDAMs Municipal Water Enterprise Agency PDM-DKE Regional Empowerment Program in Overcoming IEA International Education Association the Impact of Economic Crisis IFAD International Fund for Agriculture Pimpros Project Managers Development PKK Family Welfare Organization IFES International Foundation for Election Posyandu Health Service Post Systems PROPENAS National Development Program IKK Principal City or Town of a Sub- PIT Temporary Worker district Puskesmas Health Clinic IMF International Monetary Fund REPELITA Five-year Development Plan INPRES Presidential Instruction SGP Scholarships and Grants Program ISO International Standard Organization SLTP Secondary School (middle school) JIWMP Java Irrigation and Water Management SMERU Social Monitoring and Early Response Unit Project SMEs Small- and Medium-size Enterprises JPKM Community Health Maintenance SUSENAS National Socio-economic Survey Insurance TKK District Coordination Team JPS (SSN) Social Safety Net VAPs Village Action Plans JPS-BK Social Safety Net-Health WATSAL Water Sector Adjustment Loan KEPPRES Presidential Decree WTM-FADO NGO in East Nusa Tenggara KFW/GTZ German Development Cooperation WUA Water User Associations Vice President: Jemal-ud-din Kassum, EAP Country Director: Mark Baird, EACIF Sector Director: Zafer Ecevit, EASES Task Managers: Jessica Poppele, EACIQ Lant H. Pritchett, EASES CONTENTS PREFACE ................................................................................................................................. i E n glish V ersio n .......................................................................................................................... i B ahasa Indonesia V ersion ......................................................................................................xxi EXECUTIVESUMMARY ...................................................................................................iii E nglish V ersion ........................................................................................................................ iii B ahasa Indonesia V ersion .................................................................................................... xxiii First Theme: Broadening Poverty - Definitions, Facts, and Goals....................................1 A) Rethinking Poverty: Expanding the Scope and Raising the Stakes............................. B) Analysis of Expenditure Poverty ..................................................................................5 C) Goals for Poverty Reduction.........................................................................................9 Second Theme: A Poverty Agenda is a Governance Agenda...........................................13 A) Assessing the Strengths and Weaknesses of the Previous Approach.........................14 B) Social Capability for Action Exists.............................................................................16 C) A Program of Pro-poor Sectoral Reform: Reintegrating Society and G overnm ent..........................................................................................................19 First Area of Action: Economic Policies for Poverty Reduction......................................23 Resumption of Rapid Economic Growth......................................................................25 A) Growth Policy of Fundamentals .................................................................................25 B) Elimination of Policy and Petty Corruption................................................................26 C) Maintaining Open Internal Trade................................................................................27 D) Enabling Small and Medium Enterprises (SMEs) to Thrive ......................................27 E ) R aising R ural Incom es................................................................................................31 Economic Empowerment of the Poor............................................................................35 A) Labor: The Most Important Asset of the Poor...........................................................37 B) Land: The Critical Asset of the Poor .........................................................................38 C ) N atural R esources.......................................................................................................4 1 D) Improving Access to Capital and Credit.....................................................................44 Poverty-focused Public Expenditures............................................................................46 A) Analyzing Poverty Implications of All Government Spending..................................46 B) Cutting Subsidies That are Inefficient and Inequitable...............................................49 C) Making Fiscal Decentralization Pro-poor...................................................................49 Second Area of Action: Effective Public Services that Reach the Poor ..........................55 Putting People First in Governance Policies.................................................................56 A) A Government Accountable to the People: Local Elections and C ivil Service Structure ................................................................................................57 B) Decentralized Budget and Expenditure Decisions and Budget M on itorin g ..................................................................................................................6 1 C) Program Design to Put People First............................................................................64 D) Spending the People's Money Responsibly: Financial Management and Competitive Procurement...............................................................66 Looking Toward the Future by Focusing on Education and Health..........................68 A) Pre-crisis Achievements and Challenges............................................................. .....68 B ) T he C risis and R esponse ...................................................................................... ..... 69 C) Challenges in Education and Health.................................................................... ......72 D) Post-crisis: Decentralization Opens the Door to Reform...........................................73 Providing Needed Infrastructure, Access, and Mobility .............................................77 A) Ensuring Access and Mobility: Transport .................................................................78 B ) W ater Supply and Sanitation ...................................................................................... 80 C ) Irrig atio n ..................................................................................................................... 8 2 Area of Action: Safety Nets for the Poorest, and Coping with Shocks......................84 A ) D eflating the "A ir B ag" Program s.............................................................................85 B) Reaching the Poorest of the Poor: Important, but Not G overnm ent's Strength ...............................................................................................86 C) Helping Households Cope With Risks .......................................................................87 ANNEXES 1: Land - The Critical A sset of the Poor ...............................................................................89 2: Managing Forests Sustainably for All.......................................................................... ....95 3 : Irrig ation...........................................................................................................................9 9 4: Improving Access to Capital and Credit........................................................................105 5: C ivil Service R eform .................................................................................................... ..109 6: Program Design to Put People First...............................................................................113 7: Decentralization, Education, and Health Service Provision........................................... 119 8: Transport, M obility and A ccess .................................................................................... 125 9: W ater Supply and Sanitation ....................................................................................... .. 129 TEXT TABLES ES. 1: Indonesia's Spectacular Success in Reducing Poverty ............................................... ES.2: Possible Poverty R eduction G oals...............................................................................vi Ti. 1: Expenditure Poverty Lines and Poverty Rates..............................................................2 T1.2: Expenditure-poor Households are Also Much More Likely to be Human Investment Poor-But a Significant Portion of Non-expenditure Poor Households Do Not Invest Sufficiently In H um an R esources .....................................................................................................3 T1.3: Indicators of Low Access of the Poor to Material Basics.............................................4 T1.4: Due to the Shocks and Risks Households Face, Even If Only 27 Percent Are Poor Now, More Than Half Are at R isk o f P o verty .............................................................................................................5 T1.5: Households in Expenditure Poverty Tend to Have Low Education, Work in Agriculture and Live in Rural Areas......................................................... .....7 T1.6: Where the Poor Live is a Combination of Poverty Rates and Absolute Size-the Largest Concentration of the Poor Live on Java But the Poorest Regions are Scattered........................................................... .....8 TL.7: Possible Poverty Reduction Goals............................................................................. 11 T2. 1: Communities Initiate a Wide Range of Development Activities................................ 17 T2.2: Community Initiated Projects are More Likely to be M aintained and Still in U se.........................................................................................18 T2.3: Exclusion of the Poor from Local Decisionmaking....................................................21 T2.4: Women Have No Voice in Decisionmaking at the Local Level.................................22 A1.1: Not all Actions that Benefit "Growth" are Good for the Poor... Priority Should Go to Policy Initiatives that Bring Pro-poor G ro w th ........................................................................................................................2 4 Al.2: The Impact of Tax Reduction and Deregulation on Farmers: Farm Gate as a Percentage of Wholesale Prices in Consuming A reas for Som e C om m odities.....................................................................................28 A1.3: Classification of Public Expenditures.........................................................................46 TEXT BOXES ES.1: What Characterizes the Expenditure Poor? ..................................................................v ES.2: Gender Inequalities are Deeply Imbedded in Indonesian Society ............................xvii T2.1: Social Safety Nets: Lessons about Government Capability.......................................14 T2.2: Project Design Limitations: an Example from Water Supply In ve stm en t...................................................................................................................15 T2.3: Exclusion of the Poor from Local Decisionmaking....................................................21 T2.4: Women Have No Voice in Decisionmaking at the Local Level.................................22 A l: Thriving SMEs: A World Bank Strategy...................................................................30 Al.2: Rice-Growing Hamlet of Garut Hurt by High Rice Prices.........................................32 Al.3: Rule of Law Matters Greatly to the Poor....................................................................36 A l.4 : B uilding G ood Institutions .......................................................................................... 37 A1.5: Izin Lokasi Displacing Livelihoods ............................................................................39 A1.6: The Urban Poor Invest in their Communities, but Live in Fear that Land will be Taken Away............................................................................40 A1.7: Mining Priority Crowds Out Access to Forestry by Poor...........................................41 Al.8: Lacking Power, Information and Secure Property Rights, the Poor Lose Forest Livelihoods.....................................................................................42 Al.9: Main Features of Indonesia's Decentralization Program............................................50 A2. 1: The Top-down Structure Destroyed Trust in Government.........................................57 A2.2: Indonesia's New Election System...............................................................................58 A2.3: Decentralization Shows Promise in Sumatra..............................................................59 A2.4: Top-Down Earmarked "Assistance" Can Leave the Poor Worse O ff: an E xam ple of G oats .......................................................................................... 62 A2.5: Innovations in Budget Transparency (Social Safety Net Programs) ..........................63 A2.6: Government Health Subsidies Do Not Reach the Poor ..............................................69 A2.7: Health Services During the Crisis...............................................................................71 A2.8: Challenges Facing Basic Education............................................................................74 A2.9: Transport Deficiencies Constrain Incomes for Village Producers..............................78 A2.10: Impact of Road Access on the Livelihood and Mobility of Isolated People-Findings from an Irian Jaya Study, 1999........................................80 A2.1 1: A 1996-97 Joint UNDP and World Bank Study Comparing Two Water Supply Project Approaches Concluded...................................................81 A2.12: Profile of an OPK Family: the Human Face of the Crisis ......................................... 85 FIGURES ES.1: Spending On Crisis Programs and Who Benefited, GOI FY 1999/00.................... .xiii T1.1: Evolution of Expenditure Poverty 1996-1999 ..............................................................6 T2.1: Percentage of Activities Initiated by Various Groups ............................................. .. 17 Al.1: Growth and Inequality Both Affect Poverty............................................................ ..23 Al.2: Spending on Crisis Programs and Who Benefited, GOI FY1999/00 ...................... ..47 Al.4: Benefit Incidence by Level of Education................................................................. ..48 Al.5: Benefit Incidence by Level of Health Facility ......................................................... ..48 Al.6: Equalization Grant (DAU) 2001 to Districts/ Municipalities (Kabupaten/Kota)........................................................................... ..51 A2.1: Government More Likely to Discipline Staff for Insubordination than Malfeasance ........................................................................... ..60 PREFACE Indonesia faces immediate economic and political difficulties. Over the longer-term, however, poverty reduction will continue to be the most important challenge facing the country. All other reform efforts-decentralization, civil service reform, bank restructuring, debt management, education, and even moves toward political liberalization-will, and should be, judged by the extent to which they contribute to raising the standard of living of all Indonesians, especially the poorest. This report is a contribution by the World Bank to the creation of a poverty reduction strategy for Indonesia by Indonesians. It complements a recent poverty assessment prepared by the Asian Development Bank, Fighting Poverty in Asia and the Pacific: The Poverty Reduction Strategy, November 1999. Preparation of this report has helped us rethink our own country assistance strategy for Indonesia,' including approaches to policy advice and program design. We hope this report can also further Indonesia's poverty dialogue by providing factual analysis, presenting themes and areas of action needed as part of a poverty strategy, and pointing to a process for making decisions regarding these actions. Since rapid and sustained poverty reduction will require cooperation from all segments of Indonesian society, we hope this report can help to promote a process of engaged dialogue among all stakeholders from which a distinctly Indonesian poverty strategy can emerge. While this report was written primarily for the government of Indonesia, it should be useful to anyone interested in poverty reduction-and we hope that includes all Indonesians. See The World Bank. February 8, 2001. Country Assistance Strategy for Indonesia. - iii - EXECUTIVE SUMMARY In constructing a poverty strategy there are three key questions: 1) Why does Indonesia need a new poverty strategy? 2) What are the areas of action for a poverty strategy? 3) What is the public process by which the specifics of the strategy are to be developed and implemented? This report does not contain a poverty strategy. Rather, it has a more modest objective. We point to the need for a new poverty strategy, and the areas of action it should cover. Then, within each area we discuss some of the specifics that need to be addressed, with concrete examples from the lives of Indonesia's poor, as well as the sometimes quite difficult tradeoffs that policymakers will need to consider. In several areas, we also give specific recommendations and propose next steps to provide a more practical understanding of the issues highlighted. We believe a new poverty strategy for Indonesia is not a matter for a few technocrats, but should emerge from a broad, factually informed dialogue among all the major stakeholders-not least the people of Indonesia themselves. Setting the Stage: Two Themes Indonesia needs a new poverty strategy for two reasons, which are two themes that inform the rest of this report. Theme 1: Broadening Poverty: Definition, Facts and Goal Over the decades leading up to the 1997-98 economic crisis, Indonesia made spectacular gains in reducing expenditure-based poverty. The late-1990s crisis revealed the precariousness of those gains. To extend those gains and go forward, poverty definitions need to be redeveloped to acknowledge the broader, multi- dimensional, more dynamic reality of poverty. This redefined notion of poverty leads to different strategic choices than a policy based solely on the needs of the "chronic ultra-poor." Theme 2: A Poverty Agenda Is A Governance Agenda Times are changing. Indonesians have launched into a historic political transition from a centralized authoritarian to a democratic, decentralized mode of governance. Indonesia needs a poverty strategy consistent with an empowered populace and democratic policymaking mechanisms. These themes are elaborated, in turn, in the following two sections. - iv - Theme 1. Broadening Poverty: Definition, Facts and Goals Until the economic crisis, Indonesia achieved spectacular success in reducing poverty. The country's broad-based development program resulted in huge living-standard improvements across a range of indicators (Table ES.1). The late 1990s economic crisis revealed the precariousness of those gains, as millions of Indonesians fell back into destitution. When poverty is defined relevant to current conditions and is expanded to include all the dimensions of human well-being-adequate food, shelter and comfort; reduced vulnerability to external shocks; access to education, iealth care, and basic infrastructure; and the opportunity to participate in social and political life on an equal basis with the rest of the population-then poverty is still an issue that concerns half Indonesia's population, with huge regional differences. Tackling poverty, therefore, is not simply a matter of adding a government program here or there. Rather, a poverty strategy requires that all policies, all expenditures, and all programs be evaluated for their impact on the livelihoods of those struggling to escape poverty, or those who risk falling into it. Table ES.1: Indonesia's Spectacular Success in Reducing Poverty Percentage of Population (or as indicated) 1975 1995 Poverty (head-count index) 64.3 11.4 Life expectancy at birth (years) 47.9 63.7 Infant mortality (per 1,000 births) 118 51 Primary school enrollment (net) 75.6 95 Secondary school enrollment (net) 13 55 Source: The World Bank. September 1, 1998. East Asia: The Road to Recovery. Best current estimates are that the expenditure poverty rate increased substantially during the crisis-at least doubling from the August 1997 pre-crisis low of 12.7 percent (the rate in February 1997 SUSENAS) to a peak of approximately 27 percent in late 1998/early 1999. Indications are that since then poverty has fallen dramatically as rice prices have fallen and real wages recovered. So, while the only official source for expenditure poverty is the February 1999 SUSENAS, when poverty hit 27 percent2-poverty in February 2001 probably shows recovery from that temporary crisis peak. Despite the encouraging news on poverty reduction since the peak of the crisis, most Indonesians continue to confront a wide range of deprivations, including startlingl} high vul- nerability to poverty. Loss of a job, unexpected illness, a family emergency-any of these factors could render even the relatively well-off vulnerable. Recent analysis described in this report explains 2 This report introduces a new method for calculating the number of people living below the poverty line. The calculation method used by BPS results in a lower estimate for those living below the line in February 1999 (23.5 percent) and also for February 1997. that around half of all Indonesians now face a greater than 50-50 chance of experiencing an episode of poverty every three years. Box ES.1: What Characterizes the Expenditure Poor? Most striking, 87 percent of the poor live in households in which the head of household has a primary education or less-only 5 percent of the poor have a secondary education or better. For 60 percent of the poor, agriculture provides the main source of income; 75 percent of the poor live in rural areas. Most of the poor (61 percent) live on Java. The very poorest regions, all rural, are scattered and include parts of the Eastern Islands (Papua, East Nusa Tenggara , Maluku, and West Nusa Tenggara), but also other areas (SE Sulawesi, East Java, East Kalimantan, and Central Java). Source: Government of the Republic of Indonesia, Central Bureau of Statistics. February 1999. SUSENAS. The previous approach to poverty overemphasized numerical targets. The poverty line, for example, focused on expenditures using a narrow basket of goods. Numerical targets, combined with the country's top-down development approach (see Theme 2: A Poverty Agenda Is A Governance Agenda), left many important, but difficult to measure dimensions of poverty and well being unaddressed. Moreover, by focusing more narrowly on those who were (statistically) below the poverty line, the previous approach hid the continuum of poverty and its more dynamic reality. But giving up on numerical goals goes too far: without goals, obtaining consensus in measuring progress is impossible. To help ensure that progress is being made on the more complex reality of poverty, this report suggests a new set of objectives, but emphasizes that goals should be set as part of the process of creating a poverty strategy. We recommend starting from the International Development Goals indicators established by representatives of the international community, including Indonesia, in various meetings. Indonesians could adopt a similar set of objectives for poverty reduction that covers a range of indicators. The indicators would be tailored in Indonesia, to bring them into line with Indonesia's potential. The goals themselves should be open to dialogue and debate among the stakeholders. Table ES.2 lists existing benchmarks and suggests possible targets for the future that would bring the poor up to the median. We hope these indicators will stimulate dialogue and lead to specific targets for Indonesia. The creation and implementation of a poverty strategy covering the areas of action recommended in this report would lead to the accomplishment of the range of objectives proposed in Table ES.2. - vi - Table ES.2: Possible Poverty Reduction Goals Dimension of Poverty Empirical Measure Current/Recent Possible Goals (percent of (2004) population or (percent of quintile) population or _ _quintile) Material Standard of Headcount of expenditure poverty Living (1999) 27 13.53 Human Investment Completion of basic education of bottom quintile (1999) 52 [671* Infant mortality rate of bottom quintile (1997) 109 [77] (per 1,000 births) (per 1,000 births)* Children in the bottom quintile with acute respiratory infection treated medically (1999) 39 [45]* Infrastructure Access Access of bottom quintile to "improved" water sources (1999) 22 [62]* Access of bottom quintile with "adequate" sanitation (1999) 13 [31]- Social Poverty Percent of bottom quintile who participate in local political decisions that affect their lives (2000)** 13 [161* Vulnerability to Vulnerability to expenditure poverty Material Poverty (1999) 50 25 Note: *Bracketed goals are set to (roughly) the level currently achieved by the top half of Indonesians (the median by wealth (DHS) or consumption expenditures). **Measurement based on respondents' participation in the planning of village programs (choice of programs, location, etc.). 13 percent of poorest people (bottom quintile) indicated participation, compared to 23 percent of the wealthiest (top quintile). These are preliminary results from the Social Capital and Local Governance Household Survey of 1200 households in Jambi, Central Java and NTT funded by the World Bank and Norway. Report and final results forthcoming in August 2001. Sources: Current Poverty Rate is from: Menno Pradhan, Asep Suryahadi, Sudarno Sumarto, and Lant Pritchett. June 2000. Measurements of Poverty in Indonesia: 1996, 1999, and Beyond. SMERU Working Paper. Vulnerability is from: Lant Pritchett, Asep Suryahadi, and Sudarno Sumarto. Revised May 2000. Quantifying Vulnerability to Poverty: A Proposed Measure, with Application to Indonesia. SMERU Working Paper. Infant mortality is from: Davidson R. Gwatkin, Shea Rustein, Kiersten Johnson, Rohini P. Pande, and Adam Wagstaff for the HNP/Poverty Thematic Group of The World Bank. May 2000. Socio-Economic Differences in Health, Nutrition, and Population in Indonesia. Infrastructure access, completion of basic education and child respiratory infection are from SUSENAS data. How is a return to 1996 expenditure poverty rate by 2004 ambitious? Even optimistic growth projections (4-5 percent per year) would leave Indonesia's per capita GNP behind 1997 levels. So getting expenditure poverty levels back down would mean proportionally higher benefits from growth to those with lower income levels. - Vii - Theme 2. A Poverty Agenda Is a Governance Agenda Poverty reduction must be viewed as a national objective engaging all levels of society; government must become accountable to all Indonesians in reformulating and implementing a strategy to reduce poverty. Global historical experience and recent Indonesian events make clear it is pointless to discuss "recommendations" for government action without first considering the government's capability, accountability, and incentive to embark upon an ambitious poverty reduction program. The deeply rooted corruption favoring the first family and cronies at the expense of the poor is only one of the most egregious examples of the ways in which the government, while raising living standards, has also worked against the poor. Hence, a poverty agenda is a governance agenda. Any new poverty strategy must include specific measures that will change the day-to-day relationships between the poor and civil servants, or little will actually change. Nearly all of the good and bad things that happened in New Order Indonesia occurred because of deliberate choices in institutional and organizational design. Understanding how the system operated in the past, and why, will help Indonesians redefine their future. Throughout the 1970s, 1980s and 1990s, Indonesia exemplified one approach to development. "Development" was treated primarily as a technical problem-building the right infrastructure in the right places. The government excelled at achieving objectives that were clearly defined and primarily logistical and responded to a hierarchical, top-down, command-and-control structure. While this system suffered from inefficiencies and excess costs, conditions in Indonesia exceeded those of many other developing countries: schools got built, the electrical grid was extended, roads were paved. This development approach was widely praised for its successes by many, including the World Bank. And, as previously noted, it achieved spectacular success in raising living standards (Table ES.2). But, this approach also had important drawbacks. Even before the 1998 economic and political crisis, the limitations of this approach were becoming apparent. Reviews, of programs in a number of sectors revealed common problems. Development efforts in many areas were unresponsive to local needs, uncooperative with pre- existing community groups, underfunded for recurrent operations, and reliant on "development" budgets (creating incentives for informal mechanisms to generate funds). Moreover, services were of low quality and programs were inflexible, with government officials at the "client" level receiving little support yet instructed to implement programs with little leeway to use their own judgment. And yet, Indonesia has extensive local capacity outside government, capacity which has yet to be fully engaged to fight poverty. This report provides evidence that the activities communities initiate and implement themselves succeeded more often than the top-down government programs. Community action alone, however, is not the answer to poverty alleviation. Communities generally lack information, skills, and access to technical assistance. Government, especially at the local level, will need to change the way it works with local communities; it will need to channel technical support and facilitation to leverage the stronger track record of local initiative. - Viii - Democratization and decentralization will occur, changing the fundamenta l design of governance in Indonesia. But how the design of governance changes-the nitty gritty choices-will determine whether the changes are for the better or for worse. The recipes for change in public sector governance and policymaking across Indonesia's diverse regions must rely on local ingredients and have local flavor. Understanding the strengths and weaknesses of past approaches will help the Indonesian government and citizens find their own way forward. This report notes certain basics any system of governance must incorporate if it is to function effectively: * Free flow of information Poverty reduction programs should break the 'monopoly on information' practiced by previous administrations. Widespread publicity through multiple channels before and during program implementation should be given high priority and budget. A criteria for program success should be the extent of awareness created among primary target groups (e.g., the poor, and the more disadvantaged among the poor). * Voice for the poor The poor must have a say in the decisions that affect them-public expenditure allocation, program design, and public sector implementation. Programs to reach the poor should strive to give them at least as much choice as the non-poor, rather than limiting the poor to government suppliers only. In the cases of "public goods," like roads and police services, that affect all citizens in the community, citizen voice, especially of the poor and women, must be sought directly by policymakers before they make decisions and when they monitor services. * Accountability of decisionmakers Officials at all levels should be accountable to the people for each stage of public program and project planning, budgeting, implementation, and monitoring. In particular, officials should be accountable for outcomes: do people find the public services useful to them (in line with what they need) and are services maintained over time? This goal will require the creation of a new ethic of public service; re-orientation of civil service incentives and goals; and eventually, increased rule of law and transparent law enforcement. Two Areas of Action: Policies and Effective Public Service Provision Our two themes (a broader definition of poverty and poverty as a governance agenda), both apply to the two broad areas of action that are crucial to poverty reduction: a policy Environment conducive to raising the incomes of the poor and effective public services that reach the poor in the core areas of government responsibility. The next section looks at key poverty issues within these two areas of action. - ix - First Area of Action: Creating a Policy Environment for Raising Incomes of the Poor For the most part, families and individuals will escape poverty and reduce their vulnerability to poverty through their own efforts. The economic policies the government pursues can either stymie or assist these individual efforts. A policy framework to create an environment in which individuals can make progress must provide: * Resumption of rapid sustainable growth Policies that lead to a growing economy with rising real wages, expanding employment, and limited inflation will create an environment for poverty reduction. * Economic empowerment of the poor For growth to be effective in poverty reduction, the poor must have equitable access to, and fair returns for, their assets and products. Policies in the markets for labor, capital (finance, savings), land, and natural resources must be attuned to the needs of the poor. * Poverty-focused public expenditures Allocations of public expenditures that maintain fiscal balance and enable decentralization while benefiting the poor are a third key element of economic policy. 1. Resumption of Rapid Economic Growth Poverty will be reduced most easily in a thriving economy that has stable macroeconomic fundamentals, as well as internal and external openness. But while economic growth is very important to reducing poverty, if gains favor the elites, rapid growth will fail to help the poor. Economic fundamentals Certain fundamentals, widely discussed in other reports of the World Bank and other institutions, are critically important to growth: * Fiscal prudence. * Corporate and financial (banking system) restructuring. * Reasonably outward-oriented trade policies. * Fair and transparent legal climate for investors large and small. Other actions important to create a climate that will foster poverty-reducing economic growth include: * Eliminating "policy" and petty corruption Indonesia possesses numerous examples of economic policy decisions made not in the public interest, but on the basis of private financial advantage of key players, including the military. Decisionmakers must elicit and respect the judgment of technical specialists for growth policies to support the poor. Petty corruption- exemplified by payoffs for "permits" or permission to run small-scale businesses, get driver's licenses, obtain residency permits (KTP), and open market stalls-also hurts the poor. Regulations that are being abused to pad the pockets of local bureaucrats should be revoked and mechanisms created to register complaints and provide resolution. * Maintaining open internal trade In response to the crisis, the government eliminated restrictions and taxes on the movement of goods within the country-which benefited poor farmers. Decentralization threatens to close off these recent opportunities by re-imposing barriers and restrictions. * Enabling SMEs to thrive Small- and medium-sized enterprise development contributes to poverty alleviation by promoting both economic growth and social justice. Unfortunately, SMEs in Indonesia face so many barriers to development that they do not fulfill their potential in generating income or improving wealth distribution for the poor. Efforts to improve performance of SMEs should focus on removing key obstacles, discLssed in this report, that have held back the sector for decades: market distortions, corruption and red tape, ineffective and uncoordinated SME support programs, low skills of workers and limited access to credit. * Raising rural incomes For the benefits of rapid economic growth to be broadl. distributed among the rural poor, growth will need to be based on productivity improvements in rural activities, not propped up through trade protection. One challenge for the new government will be to define a sustainable transition path away from past control-oriented, agricultural policies to a less interventionist public role of facilitating rural economic enteiprise. This report looks at possible future directions in four areas: price policies, trade polik ies, the role of BULOG, and productivity enhancing measures for farmers. 2. Economic Empowerment of the Poor One issue is crucial to all the sources of income for the poor: security of person and property. The current breakdown of order in Indonesia, and the absence of local conflict resolution institutions are most tragic for the poor. Some of these problems are the legacy of suppressed freedoms and the capricious use of state power in the past, which contributed to insecure land and resource tenure and access. Other problems relate to longstanding issues of identity and autonomy or ethnic and cultural conflicts. Some appear to be symptomatic of the virtual breakdown in law and order, especially in some of the more outlying provinces. In all cases, social upheaval and displacement hurt the poor most of all. And, as lawlessness increases uncertainty, investors go elsewhere, as do jobs and other income opportunities for the poor. Security issues will need to be handled through a range of policies that build professional legal, enforcement, and military institutions. But these institutions must be grounded in local governance processes and grow out of real cooperation and consultation among stakeholders. In the short-run, improved security and fair economic relations will require engagement of local solutions and mediation until Indonesia's judiciary regains credibility. Cooperation from government, citizens, and businesses, will be needed. Where violence has already ruined lives and destroyed property, rebuilding and reconciliation must be the priority. In areas that have yet to erupt into such extremes, government cooperation and local engagement must offer a chance for legitimate grievances and negotiations to be worked out without violence or its threat. At the end of the day, the poor will rely primarily on themselves. In the short to medium run, the government will face significant fiscal constraints and is unlikely to lift many people from poverty, either through direct transfers or direct programs. The government can have an immediate impact on the poor by making sure that they have a fair chance in markets for the various factors of -xi - production: selling their labor power, exploiting their land, retaining access to natural resources, and saving and using capital to start and run all kinds of businesses. This report discusses the factors needed to give the poor more economic power in each of these markets. Labor Labor markets are extremely flexible in Indonesia. Most of the poor are "unskilled" workers in rural areas. These workers are helped by a development strategy that favors rapidly expanding demand for labor and allows labor to reap the maximum rewards the market will bear. Public sector employment, however, is not a viable tool to increase the long-term standard of living of workers. Over the long run, the government should allow the labor union movement to develop in healthy and productive ways that allow labor to bargain on an equitable basis. The other important role of government in the labor market is to formulate and enforce appropriate protective legislation-especially regarding worker safety, environmental protection, and prevention of abusive child labor practices. Land Secure possession of and access to land (whether under individual or community rights) are key to help both rural and urban poor. Indonesia confronts great social discord over past practices of land allocation and administration, which actively disadvantaged the poor in favor of well-connected investors and the land administration bureaucracy. Having reviewed land policy issues, we highlight four areas important for introducing greater equity into rural land access opportunities: * Speed titling of private land, and engage in broad-based consultation before proceeding further with community tenure management. * Develop National Forest Land Use Program to provide a framework within which deforested land can be moved from public forest domain to agricultural uses, with priority given to small-holder development. * Create new conflict resolution initiatives to tackle the variety of social conflicts from past governments' assignment of land rights. Independent arbitration bodies are needed, as existing legal frameworks are discredited. * Develop markets for land rental and sales No strong evidence supports the contention that land consolidation will achieve efficiency gains, while the potential costs to the poor are high. The government should adopt policies that assist the poor, through participation in these markets, acquire access to land. Urban land The pressures created by higher urban land value and lucrative development opportunities often cause the urban poor-who consistently lack secure land tenure-to suffer even greater problems with land issues than rural populations. If the urban poor are to have a fair chance in land markets, fundamental reforms of the legal and institutional framework for land administration must occur. Natural Resources Indonesia's bounty of natural resources offers a wealth of opportunities for economic empowerment of the country's poor. Instead, access rights have favored the rich and - Xii - politically powerful who have exploited them in collusion with the government for sho rt-term gain. With the sustainability of Indonesia's forests, biodiversity, minerals, fish, and waters now in question, the opportunity exists to provide wider, but also more sustainably managed, access to natural resources. This report addresses forest and water management policies, but the need for policy redirection applies across the whole spectrum of natural resource issues. * Forests Prior to the recent decentralization, all Indonesian land officially classified as forest-62 percent of all land4-fell under the central control of the Ministry of Forestry. Forest dwelling communities and those in "buffer zones" had to deal with top-down land use plans and policies developed and implemented from far away. At present, local communities have no voice in allocation and management of forests, which are handed over to outsiders for exploitation. Cut off from important sources of subsistence and livelihood, and taking clues from the unsustainable practices of outsiders, locals resort to illegal logging, arson and vandalism. Decentralization creates opportunities to improve governance, provided it results in more transparent and equitable allocation of rights at lower levels. This report notes various options, including strengthening community-based forest management and local conservation groups, and adopting fiscal incentives to help the poor make prodL.ctive use of forests in balance with protection and sustainable management. Without such measures, deforestation will accelerate further, threatening livelihoods of those living in and near the forests. * Water and water use Secure access to water is an important ingredient in giving the poor economic power. Until recently, however, Indonesia lacked a meaningful policy or program for water resources management. The legal and administrative frameworks reduced "water resources management" to the physical development of surface water under the Ministry of Public Works. Irrigation and other infrastructure have helped the poor by iaising rural incomes, but the growing competing demands for water will work against the poor's continued access to water supplies. Reformasi has opened the way for a comprehensive approach to water management in Indonesia. This report notes the government's new four- pronged strategy which, if carried out, would go beyond access rights issues and create mechanisms for more responsive public service provision. Capital Indonesia has been a leader for decades in supporting access by the poor to financial services. When they can utilize financial services, the poor can help themselves. Subsidized credit programs work against this goal. For many Indonesians, particularly those in rural areas, physical distance to existing micro-finance networks puts these resources out of reach. To improve the situation, the government shifted its policy in the early 1990s to expand access to capital, rather than subsidize credit. However, in a misguided effort to mitigate crisis impacts on the poor, the government in the late 1990s massively scaled-up highly-subsidized credit to small farmers and rural cooperatives. Most of this credit failed to reach the poor, was not paid back, and crowded out more sustainable micro-credit schemes. This report highlights the types of policy action needed to revive Indonesian micro-finance as part of a poverty reduction strategy: * Move away from subsidized interest-rate credit schemes and specific instrumerts aimed at sectoral clientele. Instead, promote micro-finance institution building. 4 70 percent was classified as forest until a 1999 effort to harmonize forest classification with actual usage and local spatial plans changed the figure. - xiii - * Promote improved access to and geographical coverage of micro-finance services and strengthen the regulatory supervision framework. * Improve the institutional setting by strengthening BRI's ability to serve and expanding its micro-finance base; rationalizing and strengthening the Badan Perkreditan Rakyat (BPR) sector; and strengthening the cooperative finance movement, including village unit cooperatives (KUD) and the new independent credit cooperative movement. 3. Poverty-Focused Public Expenditures Fiscal constraints mean tough choices. For the public budget to benefit the poor, a new poverty strategy should: * Take a hard look at what subsidies can be eliminated (fuel and credit are two prime suspects, despite the political costs). * Examine the pattern of spending across and within sectors to see who benefits and bear in mind that for the poor, program design is as important as the level of sector allocation. * Support a regional transfer system that reduces inequality. The importance of analyzing all expenditures from a poverty perspective-not just the "poverty programs "-can be seen from government spending in response to the crisis. As seen in the following graph on the left (Figure ES.1), government spending in thel999/2000 fiscal year for the social safety net was dwarfed by spending on fuel subsidies and bank restructuring. Yet, as depicted in the graph on the right, only about 6 percent of the amount spent on fuel subsidies and about 8 percent of the amount spent on bank restructuring reached the poor (defined as the bottom 20 percent based on household expenditures). By contrast, more than 25 percent of social safety net program funds directly benefited the poor. Subsidies distort the economy and are not a good way of generating growth or protecting the poor. Figure ES.1: Spending On Crisis Programs and Who Benefited, GOI FY1999/00 1999/2000 GOI Spending Benefit Incidence 0.3 45 40.9 40 ER0.25 23.4 S 25 01 20 Ba 0.05 Subsidies Restructuring SSN 0 Subsidies Bank SSN (net) Restructuring Program Note: Benefit incidence shows what proportion of the benefits from public expenditure go to which income group. Source: Ministry of Finance staff - Xiv - Within sectors one finds similar patterns; the poor benefit more or less depending on the way in which money is spent. For instance, while the rich and poor benefit nearly equally from education expenditures at the primary level, at the senior secondary level expenditures are much more likely to benefit the richest fifth of the population. Thus, a key message of this report is that pro-poor budget decisions require detailed analysis of benefit incidence both across and within sectors. Making fiscal decentralization pro-poor This report notes key features of Law 22/99 and Law 25/99 which, on January 1, 2001, decentralized administration and fiscal control mainly to Indonesia's 360+ districts and municipalities, and discusses the four aspects that will matter especially to the poor: i) the design of the general grant (alokasi umum); ii) minimum standards for social services; iii) allocation of specific grants (alokasi khusus); and iv) the rules fjr regional taxes and levies which will be decisive for efficiency and growth. Political compromises mean that the 2001 DAU design fails to equalize regional fiscal resources. Poorer regions will likely be under-resourced and may fall further behind. The general grant (DAU) is now the main revenue source with which districts are to carry out their new public service functions. The design of the grant was intended to help equalize revenues among rich and poor districts/municipalities. A planned review leaves hope for more equity in future years. The specific grants (DAK) could help compensate revenue shortfalls in resource-poor areas. DAK could also be used as a "carrot" to encourage districts to adopt minimum service performance standards for provision of such services as basic health, education, and infrastructure. So far, however, DAK is starved for attention and resources. - xv - Second Area of Action: Effective Provision of Core Public Services It is said that the first rule of medicine is "do no harm"-not a bad rule for economic policy, and one that would be a dramatic improvement in many areas. However, even though benign neglect might a blessing, it is not enough. For long-term and sustained poverty reduction the government inevitably will be involved in community development, rural strategies, and the provision of health, education, infrastructure, and safety net services. Provision of these core public services is the second area of action for our poverty strategy. This section discusses four areas relevant to the effective delivery of public services to the poor: * Putting people first in local governance policies. * Looking toward the future by focusing on education and health. * Providing needed infrastructure, access and mobility. * Developing safety nets for the poorest to cope with shocks. In each of these areas experience shows that it is not just what the government does, not just how much the government spends, but how well these services are provided. 1. Putting People First in Local Governance Policies In the earlier discussion of the links between poverty and governance (Theme 2), this report suggested three basic ingredients of governance that serve the people: information, voice, and accountability. Decentralization will hand over public service delivery and development responsibilities to sub-national governments. But, even district and municipal governments are still far from "the ground." The real action of government happens in the day-to-day interactions between service providers-teachers, health workers, planners, police, local officials-and citizens. Decentralization may, or may not, improve local governance. This report looks at the ways in which the basic ingredients of good governance should be considered in local elections and civil service structures, budget processes, program design, and in responsible spending of public monies in order for decentralization to actually improve public service delivery. Elections and civil servants The imposed top-down administration and structures of the pre- crisis era bred distrust in government. Local government representatives will need to begin to truly represent local needs, with special attention to those who have been disenfranchised by the previous approaches. Whether or not the new election systems and people's expectations hold officials accountable for the quality of schools, clinics, roads, public transport and the like will matter to all, and especially the poor. The transfer of some 2.3 million civil servants to the provinces and districts raises many complexities,5 but the fundamental question is how to fashion a local civil service that is focused on delivery of quality services. The report discusses ways for local governments to depart dramatically from Indonesia's current civil service structure, in which even among government officials, 94 5 See, for example, The World Bank. October 13, 2000. Indonesia: Accelerating Recovery in Uncertain Times. - xvi - percent think corruption is a serious problem and only 12 percent think performance standards are being successfully implemented. Budget planning and monitoring To match resources to needs, the budgeting processes should allow communities to identify and spend funds on development priorities as they see them and the budget should be open and public at all stages: planning, allocation, disbursements, final uses. However, to prevent transparency from deteriorating into a populist spending spree. budgetary processes will also need fundamental reforms toward more medium-term planning, budgeting and performance monitoring-based on outcomes instead of outputs. In areas of development priority, sectoral rigidities should be avoided in favor of giving communities more latitude in spending funds. Experience shows that demand-responsive services are more likely to be used and maintained. However, it is not always easy for communities to make informed choices. Program and project designs must specifically foster this end. Program and project design In all aspects of the public service-and this cuts across all social and infrastructure sectors-program and project design and implementation must (and in some cases are beginning to) be changed to reintegrate society and government and allow communities, including the poor and women, more voice and more power over the decisions and services that affect their lives. This report emphasizes three principles: lowest government level possible, empowerment of the citizenry, and upward links. Project design responsibilities should be kept to the lowest possible administrative level. This is not to say that communities, or even local governments, have the capacity to do all of the technical work necessary for successful projects-but they should have responsibility for their design and implementation. In order for community voice to be heard empowerment is needed, and this process will not happen by itself. Newly elected village councils may play a role, but rebuilding trust takes time. People who are perceived as neutral may be needed as "facilitators," to identify organizations that are trusted or help the community formulate mechanisms to represent their interests and make their voices heard. To foster empowerment, programs and projects need to give special consideration to women as gender inequalities are deeply embedded in Indonesian society (Box ES.2). While many community priorities can be accomplished with local oversight, progress will require more local voice in higher-level planning and implementation. Community development can not be a one-shot exercise; development and poverty alleviation are gradual processes. Eventually, local communities need to be linked to government planning processes. This is Indonesia's new frontier; with districts and municipalities set free, links between local governments and ccmmunities must be nurtured. - xvii - Box ES.2: Gender Inequalities are Deeply Imbedded in Indonesian Society * Female illiteracy is still higher than male (20 percent versus 9 percent),' though the gap has closed considerably as school enrollment rates become more balanced. * Women's work is concentrated in low skill, low paid, or undervalued employment: 71 percent of workers officially recorded as "unpaid family workers" are women2 and only 7 percent of senior administrators and managers are women. * Women are heavily underrepresented in public life. Women comprise only 10 percent of Parliament, 4 percent of the highest two echelons of the civil service, and just 2 percent of village heads.5 But these statistics fail to give the full story; gender inequalities have been institutionalized. Although the Constitution gives equal rights to women, successive state policy documents (GBHN) have defined separate roles for men and women-men as the heads of households and women as mothers and caretakers. The large Family Welfare Organization (PKK), while mobilizing women to help implement government programs, has marginalized them from decision-making. There is a real danger that progress on mainstreaming gender-working to improve the status of women through government policies and actions-will be set back when power shifts to sub-national governments. Beyond the intrinsic value of equality, women play an important role in helping raise themselves and their families out of poverty. Thus, it is important that gender issues are taken up in project and program design-that women's voices are heard and acted on-to raise awareness and provide models for lasting policy change. Sources: 'World Bank. 2000. World Development Indicators. 2Mayling Oey-Gardiner. 1999. Women and Men at Work in Indonesia. United Nations Development Program. 1999. Human Development Report. 4Interparliamentary Union. 2001. Women in National Parliaments.www. ipu. org. Government of the Republic of Indonesia, Central Bureau of Statistics. February 1999. SUSENAS. 6World Conference on Women, Jakarta, Indonesia. 1995. Indonesia Country Report: Review of Development Related to the Forward-Looking Strategy for the Advancement of Women. Competitive procurement and financial management: spending the people's money responsibly Good budget planning and project and program designs that really take up community needs are all parts of the equation to improve public service delivery to the poor. But for local governments to really serve the people, they must close the loop by accounting fully for use of funds-what did the public actually get for the money that passed through government hands? Could more have been done--could more children have completed secondary education, could more children and mothers have lived through childbirth-for less? This report draws from recent evaluations of Indonesia's procurement and financial management systems and approaches6 and recommends that for local governments to spend public funds responsibly, they will have to act fast to: * Develop or adopt simple and uniform financial reports-what money was received and how was it spent? * Agree on standard (non-financial) performance reports-what was actually accomplished (in terms of outcome indicators, not physical output targets)? 6 See: The World Bank. March 27, 2001. Indonesia: Country Procurement Assessment Report. The World Bank. April 27, 2001. Indonesia: Country Financial Accountability Assessment. - xviii - * Set-up an independent audit function-do the financial and non-financial reports accurately reflect what happened? * Create incentives for maximizing use of resources with respect to outcomes. * Adopt clear procedures for competitive, transparent procurement. * Disclose everything to the public. 2. Looking Toward the Future by Focusing on Education and Health. Quick action on safety nets helped Indonesia avoid disastrous social sector consequences during the economic crisis. Avoiding disaster is not, however, a long-term strategy. The crisis brought into sharp relief the achievements and liabilities of the pre-crisis and crisis period policy packages and the needs for long-term sectoral reforms in education and health to address the needs of the poor (and the population overall). Prior to the crisis, the government mobilized a sizable corps of public employees to deliver education and health services. Services were expected to reach the poor by virtue of broad coverage. While impressive gains were made, large gaps between the education and health attainments of the rich and poor remained. The poor have much higher incidence of certain diseases, higher infant and child mortality, worse nutrition, and poor children lag others in school. These shortcomings can be traced back to inadequate performance of teachers, doctors, nurses, and other health care providers who lack skills, facilities, and incentives to address the needs of the poor. During the crisis, emergency programs helped to prevent sharp reductions in education and health status common to crisis-hit countries. Beside mitigating crisis impacts on the poor, crisis programs brought important institutional changes which improved information, voice and accountability: * Complaints were independently monitored A central Complaints Investigation Unit was set up for the scholarships and grants program as part of various monitoring and safeguard measures which improved school-level accountability for program funds. * Communities had more information and involvement Scholarship selection committees, with half of the members drawn from civil society, were established at the district, sub-district, and school levels. The public was given full access to information on selection criteria, budget allocations, flows of funds, and program implementation guidelines. These important advances should be retained But programs need to go further, especially as fiscal and decentralization pressures are likely to reduce education and health spending. This report points to the following agenda to raise the quality of basic health and education services: * Accord functions to the lowest level of coordination that can do the job cost-effectively and require that government intervention (as opposed to private service provision) be justified. * Improve the quality of civil servants in terms of capabilities and responsiveness and give them more demanding professional tasks. - xix - * Provide adequate compensation for those who perform (which will almost certainly require substantial reduction in the numbers of teachers and health care providers). * Use "demand side " measures to give providers feedback and provide accountability. * Create a "broker" or "facilitator" function that works to help the poor articulate their needs. 3. Providing Needed Infrastructure, Access, and Mobility The public sector finances the provision of certain things that support the ability of the poor to survive-roads, water and sanitation, various urban services, and other types of basic infrastructure that support rural incomes. But, as in the other sectors, "more investment" alone is not the answer. Funds are wasted when the infrastructure or other approaches to improve mobility and access are not what people want, things break due to poor materials or shoddy workmanship, or if the intended beneficiaries are incapable of using or maintaining the services provided. Top-down approaches have often led to these undesirable outcomes. Specific infrastructure needs and priorities will vary with time, geography, and local capability and resources. In this section the report focuses on three sectors which are important to the poor: transport, water supply and sanitation, and irrigation. Despite their diversity, these examples underscore common problems In each sector, the policy framework, supporting institutions, and the design and implementation of projects and on- going operations need to be changed in similar ways to health and education services in order to become more demand-responsive. Reform will demand sector-specific policy changes, but in all cases these should (and are beginning to) be done through consultation and stakeholder involvement-the government at various levels, NGOs, beneficiaries, donors, businesspeople, etc. As reforms are agreed upon and new policies put in place, project designs must help build and support the institutions and incentive systems needed for those reforms to take hold. 4. Developin2 Safety Nets for the Poorest and Helping Vulnerable Groups Cope with Shocks Up to here, this report has focused on ways the government can work better or how it can change policies to enable the poor to help themselves. But even with progress on all of the above, two groups will still need protection: * A small group of chronically poor, primarily those who lack earning power-widows, orphans, the socially excluded, the physically disabled For these groups and individuals, "safety net" programs that provide some basic income assistance are needed. * A larger group that are subject to life's vicissitudes People who need a temporary hand after losing a job or falling ill. They do not need a "safety net," but a safety trampoline that provides a temporary cushion, prevents a drop into chronic poverty, and propels them back into productive activity. This report discusses possible programs for these groups by outlining three items that need elaboration in a poverty strategy: - XX - * How and when to end the crisis safety net programs. * How to design assistance for the chronic poor that draws on local resources and values with flexibility in targeting. * How to develop programs that provide social protection for specific risks. Deflating the "air bag" It is now time to end the safety net programs as a crisis response and refocus on longer-term sectoral agendas and on safety nets that can be sustained. The social safety net and credit programs mounted in response to the crisis should end because: the economy is recovering; decentralization would require a change of program design in any case; and the programs need to be reintegrated into the overall sector strategies so that important choices on priorities can be made in the context of long-term agendas (e.g., should education funds be spent on more scholarships or more learning materials?), Further, crisis programs always had a mix of targeting on the chronic poor and on insurance for those temporarily affected by the economic shock of the crisis. In the medium term these are completely distinct activities; the sooner they are separated the better the design of each type of program can be. Helping the chronic poor The ultra poor wrill still need to be reached with special longer- term programs aimed at the basics: food and nutrition, health care, and shelter. For programs to be effective they should: allow for community-level targeting and support and expand the participation of non-government organizations in program delivery, but avoid, through bureaucratization, destroying the best features of small-scale interventions. Ultimately, programs should combine the steady finances and universal coverage that (accountable) government can bring with the flexibility and implementation capacity of (accountable' NGOs. Social protection for specific risks To help those who fall on hardship but who can recover and spring back, this report notes several options which comprise a policy agenda: * Access to micro-finance (as discussed in the section on credit and savings), is especially important during times of personal crisis. Savings offer a cushion and credit a lifeline. * Health insurance as part of an overall health sector strategy. * Labor creation through public employment As noted earlier, labor creation cannot be a long- term solution, but it can help absorb labor during economic downturns. International experience indicates that low wages are key to effective self-targeting. * Central response capacity to natural and social disasters, as such disasters can overwhelm local resources. This section concludes with a cautionary note on formal social protection measures (like social security schemes for retirement). Although there will be pressures from an aspiring and modernizing upper middle class for amenities like formal social security, it is too early for Indonesia to develop such schemes. The largest portion of the work force (and especially of the poor) relies on agricultural and informal employment that would fall outside the scope of such programs. Many countries have suffered from the excess budget commitments that have built up under these schemes. Some positive suggestions to avoid this path are given. At the end of the day, poverty reduction will need to be about the poor and vulnerable getting a say in the decisions-on both policies and programs-that affect their lives. One place to start could be to involve all Indonesians in the creation of a national poverty reduction strategy. - xxi - PENDAHULUAN Indonesia saat ini menghadapi berbagai masalah ekonomi dan politik. Dalam jangka panjang, pengentasan kemiskinan tetap merupakan tantangan utama bagi Indonesia. Semua upaya lainnya-desentralisasi, reformasi layanan masyarakat, restrukturisasi perbankan, manajemen utang, pendidikan, dan bahkan langkah-langkah ke arah liberalisasi politik-akan, dan harus, diukur sejauh mana upaya-upaya tersebut membantu meningkatkan taraf hidup rakyat Indonesia, terutama masyarakat paling bawah. Laporan ini merupakan sumbangan Bank Dunia dalam penyusunan strategi pengentasan kemiskinan di Indonesia, melengkapi laporan tinjauan mengenai kemiskinan di Indonesia yang baru- baru ini diterbitkan Bank Pembangunan Asia berjudul Fighting Poverty in Asia and the Pacific, November 1999. Persiapan laporan ini mendorong kami untuk meninjau kembali strategi bantuan kepada Indonesia,7 termasuk pendekatan dalam penyampaian saran-saran mengenai kebijakan dan perancangan program. Semoga laporan ini yang menyampaikan beberapa analisis faktual, menyajikan berbagai tema dan tindakan yang perlu diambil sebagai bagian dari strategi pengentasan kemiskinan, serta menunjukkan proses pengambilan keputusan yang perlu diambil, dapat mendorong dialog mengenai masalah kemiskinan di Indonesia. Mengingat pengentasan kemiskinan yang cepat dan berkelanjutan memerlukan kerjasama segenap lapisan masyarakat, kami berharap laporan ini dapat mendorong proses dialog di antara semua pihak yang berkepentingan guna menghasilkan suatu strategi pengentasan kemiskinan khas Indonesia. Walaupun laporan ini diperuntukkan terutama untuk Pemerintah Republik Indonesia, namun juga bermanfaat untuk siapa saja yang peduli dengan masalah pengentasan kemiskinan-dan kami berharap ini termasuk segenap lapisan masyarakat di Indonesia. 7 Lihat Country Assistance Strategy of the World Bank Group For Indonesia, Februari, 2001. - xxiii - RINGKASAN EKSEKUTIF Dalam membangun suatu strategi pengentasan kemiskinan ada tiga persoalan pokok: 1) Mengapa diperlukan strategi baru untuk pengentasan kemiskinan? 2) Tindakan apa saja yang perlu diambil dalam suatu strategi pengentasan kemiskinan? 3) Public process apa saja yang perlu dikembangkan dan dilaksanakan dalam suatu strategi pengentasan kemiskinan? Laporan ini tidak memuat rincian suatu strategi pengentasan kemiskinan. Tujuannya lebih sederhana. Kami menunjukkan perlunya strategi pengentasan kemiskinan yang baru dan berbagai tindakan yang perlu diambil dalam lingkup strategi baru ini. Kemudian kami juga membahas beberapa aspek khusus dari setiap tindakan yang ditangani dengan contoh-contoh konkrit yang diambil dar kehidupan masyarakat miskin di Indonesia serta pilihan-pilihan yang kadang-kadang cukup sulit yang perlu dipertimbangkan para pengambil keputusan. Dalam beberapa kasus, kami juga memberikan beberapa rekomendasi khusus dan mengusulkan beberapa langkah lanjutan yang diperlukan untuk memberikan pemahaman yang lebih praktis mengenai masalah-masalah yang disoroti. Kami yakin suatu strategi baru bagi Indonesia bukanlah suatu hal yang dapat ditangani hanya oleh segelintir teknokrat, tetapi harus timbul dari suatu dialog di antara semua pihak yang berkepentingan dan didasarkan pada fakta-fakta yang ada-paling tidak dengan melibatkan masyarakat itu sendiri. Penentuan Bahasan: Dua Tema Indonesia memerlukan suatu strategi pengentasan kemiskinan yang baru karena dua alasan, yang merupakan dua tema yang menjadi bahasan utama laporan ini. Tema 1: Kemiskinan yang Semakin Luas: Definisi, Fakta, dan Sasaran. Dalam beberapa dasawarsa sebelum krisis ekonomi 1997-1998, Indonesia membuat kemajuan besar dalam mengentaskan kemiskinan diukur dari tingkat konsumsi. Krisis yang terjadi pada akhir 1990-an menunjukkan betapa rentannya kemajuan tersebut. Untuk memperluas kemajuan-kemajuan yang telah tercapai dan melangkah maju lagi, definisi kemiskinan perlu dikembangkan lagi dengan mengakui realitas dinamika kemiskinan yang luas dan multi-dimensi itu. Redefinisi kemiskinan ini mengarah kepada pilihan-pilihan strategis yang berbeda dengan kebijakan yang berdasarkan semata- mata atas pemenuhan kebutuhan "penduduk yang kronis sangat miskin." Tema 2: Agenda Kemiskinan adalah Agenda Manajemen Pemerintahan. Waktu telah berubah. Indonesia sedang berada dalam transisi politik yang bersejarah dari suatu pemerintahan otoriter yang terpusat ke suatu pemerintahan yang demokratis dan terdesentralisasi. Indonesia memerlukan suatu strategi pengentasan kemiskinan yang sesuai dengan masyarakat yang sedang diberdayakan dan mekanisme pengambilan keputusan yang demokratis. Tema-tema ini diperluas dalam dua bagian berikut: - xxiv - Tema 1. Kemiskinan yang Semakin Luas: Definisi, Fakta, dan Sasaran Sebelum dilanda krisis ekonomi, Indonesia telah membuat kemajuan yang spektakuler dalam mengurangi tingkat kemiskinan. Program pembangunan yang luas telah meningkatkan taraf hidup dengan drastis seperti terungkap dalam berbagai indikator (lihat tabel ES.1). Namun krsis ekonomi pada akhir 1990-an menunjukkan kerentanan dari kemajuan-kemajuan tersebut, dengan berjuta-juta orang jatuh kembali ke jurang kemiskinan. Ketika kemiskinan didefinisikan sesuai dengan kondisi saat ini dan diperluas dengan memasukkan semua dimensi kesejahteran manusia-kecukupan atas pangan, papan dan kenyamanan, mengurangi kerentanan terhadap benturan-benturan da:6 luar, akses ke dunia pendidikan, kesehatan, perawatan dan sarana-sarana dasar, serta peluang berpartisipasi dalam kehidupan sosial dan politik tanpa di beda-bedakan dengan masyarakat lainnya-maka kemiskinan masih menjadi masalah bagi setengah penduduk Indonesia dengan perbedaan yang besar dani satu daerah dengan daerah lainnya. Oleh karena itu, pengentasan kemiskinan bukan semata- mata soal penambahan program di sana sini. Strategi pengentasan kemiskinan harus dilakukan dengan mengevaluasi semua kebijakan, semua pengeluaran, dan semua program yang membawa dampak terhadap kehidupan mereka yang berjuang untuk melepaskan diri dari keniskinan dan mereka yang rentan jatuh kembali ke lembah kemiskinan. Tabel ES.1: Keberhasilan Indonesia Yang Spektakuler dalam Mengentaskan Kemiskinan Prosentase Penduduk (atau sebagaimana ditunjukkan)) 1975 1995 Proporsi penduduk miskin 64.3 11.- Umur harapan hidup saat lahir (tahun) 47.9 63." Tingkat kematian bayi (per 1000 kelahiran) 118 51 Tingkat partisipasi sekolah dasar (netto) 75.6 95 Tingkat partisipasi sekolah menengah (netto) 13 5 Sumber: The World Bank. September 1, 1998. East Asia: The Road to Recovery. Perkiraan terbaik saat ini menunjukkan bahwa selama berlangsungnya krisis ekonomi, kemiskinan diukur dari tingkat konsumsi telah meningkat kembali dengan mencolok-sekurang- kurangnya menjadi dua kali lipat dari tingkat kemiskinan pra-krisis pada bulan Agustus L997 sebesar 12.7 persen (menurut SUSENAS bulan Februari 1997) menjadi sekitar 27 persen pada akhir 1998/awal 1999. Terdapat beberapa petunjuk bahwa setelah itu tingkat kemiskinan menurun kembali dengan cukup drastis-mengikuti turunnya kembali harga beras dan meningkatnya kembali upah ril. Dengan demikian, walaupun sumber resmi perhitungan kemiskinan berdasarkan konsumsi adalah SUSENAS Februari 1999, di mana tingkat kemiskinan tercatat sekitar 27 persen8 namun tingkat kemiskinan pada Februari 2001 mungkin telah menunjukkan perbaikan dari titik puncak krisis sebelumnya. 8 Laporan ini memperkenalkan suatu metoda baru untuk menghitung jumlah penduduk yang hidup di bawah garis kemiskinan. Metoda perhitungan yang digunakan oleh BPS menghasilkan perkiraan yang lebih rendah untuk mereka yang hidup di bawah garis kemiskinan pada Februari 1999 (23.5%) dan juga pada Februari 1997. - xxv - Kotak ES.1 Karakteristik apa yang menjadi ciri masyarakat miskin diukur menurut konsumsi? Yang paling menonjol adalah bahwa 87 persen dari masyarakat miskin hidup dalam rumahtangga di- mana kepala keluarganya hanya berpendidikan sekolah dasar atau lebih rendah-hanya lima persen dari masyarakat miskin berpendidikan sekolah menengah atau lebih tinggi. Bagi 60 persen dari masyarakat miskin, pertanian merupakan sumber penghasilan utama; 75 persen dari masyarakat miskin hidup di perdesaan. Sebagian besar masyarakat miskin (61 persen) ada di pulau Jawa. Wilayah-wilayah yang paling miskin, semuanya pedesaan, tersebar dan mencakup bagian-bagian Indonesia Timur (Papua, Nusa Tenggara Timur, Maluku, dan Nusa Tenggara Barat), tetapi juga beberapa wilayah lain (Sulawesi Tenggara, Jawa Timur, Kalimantan Timur, dan Jawa Tengah). Sumber: SUSENAS. Februari 1999. Walaupun terdapat berita yang mengembirakan mengenai menurunnya tingkat kemiskinan sejak puncak krisis, namun sebagian besar penduduk Indonesia terus menghadapi berbagai kekurangan, termasuk kerentanan terhadap kemiskinan yang parah. Kehilangan pekerjaan, sakit mendadak, keperluan darurat keluarga, semua ini dapat membuat orang, bahkan mereka yang relatif kaya, menjadi rentan terhadap kemiskinan. Suatu analisis yang baru-baru ini dilakukan dan diuraikan dalam laporan ini menunjukkan bahwa sekitar setengah dari jumlah penduduk Indonesia memiliki kemungkinan lebih dari lima puluh persen untuk mengalami kemiskinan paling tidak satu episoda dalam tiga tahun mendatang. Pendekatan di masa lalu terlalu menekankan pada target angka. Garis kemiskinan, misalnya, terfokus pada belanja untuk sejumlah "keranjang kebutuhan." Target angka yang dikombinasikan dengan pendekatan pembangunan dari atas ke bawah, yang dibahas dalam bab berikut ini, mengabaikan banyak dimensi kemiskinan dan kesejahteraan yang penting namun sulit diukur. Selain itu, dengan lebih sempit lagi terfokus pada mereka yang (secara statistik) hidup di bawah garis kemiskinan, pendekatan di masa lalu itu menyembunyikan continum kemiskinan serta dinamika realitasnya. Tetapi mengabaikan sama sekali target angka juga berlebihan. Tanpa target tidak mungkin tercapai konsensus dalam mengukur kemajuan. Untuk meyakinkan bahwa memang terdapat kemajuan dalam upaya pengentasan kemiskinan yang realitasnya lebih kompleks, laporan ini menyarankan sekelompok target baru, seraya menekankan bahwa target ini hendaknya ditetapkan sebagai bagian dari proses penyusunan suatu strategi pengentasan. Kami menyarankan agar dimulai dengan indikator-indikator International Development Goals yang telah ditetapkan oleh wakil-wakil masyarakat internasional (termasuk Indonesia) dalam berbagai pertemuan. Indonesia dapat menggunakan target pengentasan kemiskinan serupa yang mencakup sejumlah indikator yang dibuat di Indonesia sesuai dengan potensi yang terdapat di Indonesia. Target itu sendiri harus terbuka, dibahas dan diperdebatkan di antara mereka yang berkepentingan. Tabel ES.2 memuat ukuran- ukuran yang ada sekarang dan menyarankan target-target di masa depan untuk membawa masyarakat miskin ke tingkat median. Kami berharap indikator-indikator ini akan merangsang dialog dan mengarah kepada penentuan sasaran yang spesifik untuk Indonesia. Disusun dan dilaksanakannya suatu strategi pengentasan kemiskinan yang mencakup tindakan-tindakan yang disarankan dalam laporan ini akan membantu pencapaian target-target yang diusulkan. - xxvi - Tabel ES.2: Target Pengentasan Kemiskinan Dimensi Ukuran Empirik Sekarang Kemungkinan Kemiskinan (persen dari target (2004) penduduk atau (persen dari kuintal) penduduk atau ku ntal) 27 13.5 Standar Kehidupan Proporsi penduduk miskin (1999) Material Investasi Sumber Tamat pendidikan dasar pada kuintal terendah (1999) 52 [(7]* daya Manusia Tingkat kematian bayi pada kuintal terendah (1997) 109 177* (per 1.000 (pe - 1,00C kclahiran) kelabiran)*' Anak-anak pada kuintal terendah dengan infeksi 39 145]* pernafasan akut yang diobati secara medis (1999) Akses terhadap Akses di kalangan kuintal terendah ke sumber air 22 162]* Prasarana yang "ditingkatkan" (1999) Akses di kalangan kuintal terendah ke sanitasi yang 13 31]* "memadai" (1999) Kemiskinan Sosial Persen di kalangan kuintal terendah yang 13 [161* berpartisipasi dalam keputusan-keputusan politik setempat yang mempengaruhi hidup mereka (2000)** Kerentanan Kerentanan terhadap kemiskinan diukur menurut 50 25 terhadap konsumsi (1999) kemiskinan material I Catatan: *Target-target dalam kurung ditentukan (secara kasar) terhadap tingkat yang sekarang dicapai oleh paruh atas dari jumlah penduduk Indonesia (median kekayaan (DHS) atau pengeluaran kons.imsi). **Pengukuran didasarkan pada partisipasi responden dalam perencanaan program (pilihan program, lokasi, dsb.). 13 persen dari penduduk termiskin (kuintal terendah) menunjukkan partisipasi, dibandingkan dengan 23 persen pada penduduk terkaya (kuintal teratas). Semua ini merupakan hasil sementara dari Social and Local Governance Household Survey yang melibatkan 1200 rurnahtangga di Jambi, Jawa Tengah, dan NTT yang didanai oleh Bank Dunia dan Norwegia. Laporan dan hasil akhir diharapkan akan keluar pada Agustus 2001. Sumber: Angka Tingkat Kemiskinan dari: Menno Pradhan, Asep Suryahadi, Sudarno Sumarto, and Lant Pritchett. June 2000. Measurements of Poverty in Indonesia: 1996, 1999, and Beyond. SMERU Working Paper. Angka Kerentanan dari: Lant Pritchett, Asep Suryahadi, and Sudarno Sumarto. Revised May 2000. Quantifying Vulnerability to Poverty: A Proposed Measure, with App!ication to Indonesia. SMERU Working Paper. Angka Tingkat Kematian Bayi dari: Davidson R. Gwatkin, Shea Rustein, Kiersten Johnson, Rohini P. Pande, and Adam Wagstaff for the HNP/Povert5 Thematic Group of The World Bank. May 2000. Socio-Economic Differences in Health, Nuttition, and Population in Indonesia. Akses ke sarana, pencapaian pendidikan dasar, dan infeksi pernaCasan pada anak-anak, dari data-data SUSENAS. 9 Apakah perkiraan akan turunnya kembali kemiskinan diukur menurut konsumsi ke tingkat tahun 196 pada 2004 terlalu ambisius? Bahkan proyeksi pertumbuhan yang optimis (4-5 persen per tahun) masih menempatkan tingkat GNP per kapita Indonesia di bawah tingkat tahun 1997. Jadi penurunan kembali tingkat kemiskinan berkat pertumbuhan berarti manfaat yang secara proporsional lebih banyak dinikmati oleh mereka yang berpenghasilan rendah - xxvii - Tema 2. Agenda Pengentasan Kemiskinan adalah Agenda Manajemen Pemerintahan Pengentasan kemiskinan harus dilihat sebagai suatu tujuan nasional yang melibatkan semua lapisan masyarakat. Pemerintah bertanggung jawab kepada seluruh rakyat Indonesia dalam merumuskan kembali dan melaksanakan strategi pengentasan kemiskinan. Pengalaman dalam sejarah di dunia dan peristiwa-peristiwa yang terjadi akhir-akhir ini di Indonesia menunjukkan secara jelas betapa sia-sianya membahas berbagai "rekomendasi" yang perlu diterjemahkan dalam tindakan- tindakan tanpa memperhitungkan secara mendalam kemampuan, akuntabilitas dan insentif pemerintah sebelum memulai suatu program pengentasan kemiskinan yang ambisius. Kebijakan- kebijakan korup di masa lalu yang menguntungkan keluarga Presiden dan kroni-kroninya dengan mengorbankan kepentingan masyarakat miskin hanyalah salah satu contoh paling buruk bagaimana suatu pemerintah, walaupun berusaha meningkatkan taraf hidup masyarakat, melakukan ini dengan cara-cara yang merugikan masyarakat miskin. Oleh karena itu, agenda kemiskinan tidak lain adalah agenda manajemen pemerintahan. Setiap strategi pengentasan kemiskinan yang baru harus mencakup langkah-langkah khusus yang akan mengubah hubungan sehari-hari antara masyarakat miskin dan birokrasi. Tanpa itu tidak banyak perubahan yang dapat diharapkan. Hampir semua keadaan-yang baik maupun yang buruk-yang terjadi pada masa Orde Baru terjadi karena pilihan-pilihan yang disengaja dalam perencanaan kelembagaan dan organisatoris. Memahami bagaimana sistem ini bekerja di masa lalu dan mengapa itu terjadi dapat membantu Indonesia mendefinisikan kembali masa depannya. Selama 1970an, 1980an dan 1990an Indonesia merupakan contoh dari suatu negara yang tumbuh dengan pendekatan pembangunan. "Pembangunan" diperlakukan terutama sebagai suatu permasalahan teknis, yakni:bagaimana membangun prasarana yang tepat di tempat yang tepat. Pemerintah benar-benar berhasil mencapai tujuan-tujuan yang didefinisikan secara jelas dan terutama yang bersifat logistik serta berlangsung mengikuti suatu struktur hierarki komando dan kendali dari atas ke bawah. Walaupun cara ini penuh inefisiensi dan pemborosan, keberhasilan pembangunan yang dicapai Indonesia jauh melampaui banyak negara berkembang lainnya: sekolah-sekolah dibangun, jaringan listrik diperluas, jalan jalan ber-aspal. Karena keberhasilannya, pendekatan pembangunan ini dipuji di mana-mana oleh banyak pihak, termasuk Bank Dunia. Dan, seperti disebutkan di atas, pendekatan pembangunan ini mencapai keberhasilan yang spektakuler dalam meningkatkan taraf hidup masyarakat (lihat Tabel ES.2 di atas). Tetapi, pendekatan ini juga memiliki kelemahan yang mencolok. Bahkan sebelum krisis ekonomi dan politik pada 1998, keterbatasan pendekatan ini mulai tampak. Kajian atas berbagai program di sejumlah sektor mengungkapkan persoalan yang sama. Upaya pembangunan di banyak bidang tidak tanggap terhadap kebutuhan setempat, tidak kooperatif dengan kelompok-kelompok masyarakat yang sudah ada sebelumnya, tidak menyediakan dana yang cukup untuk kegiatan yang berulang-kali dilakukan, dan tergantung pada anggaran "pembangunan" (yang merangsang mekanisme informal untuk mengumpulkan dana). Lagi pula, layanan masyarakat yang diberikan mutunya rendah dan program-program yang dijalankan tidak fleksibel, sementara para pejabat pemerintah pada tingkat "klien" tidak mendapat cukup dukungan namun diperintahkan - xxviii - untuk melaksanakan program-program yang tidak memberikan peluang bagi meieka untuk memberikan penilaiannya sendiri. Sebenarnya Indonesia memiliki kemampuan yang besar di luar pemerintah, kemampuan yang belum sepenuhnya dilibatkan dalam upaya memerangi kemiskinan. Laporan ini memberikan bukti bahwa kegiatan-kegiatan yang diprakarsai dan dilaksanakan masyarakat sendiri sering lebih berhasil daripada program-program dari atas ke bawah yang dilakukan pemerintah. Namun kegiatan oleh masyarakat saja tidak akan dapat mengatasi masalah kemiskinan. Umumnya masyarakat tidak memiliki informasi, ketrampilan, dan akses ke sumber-sumber bantuan teknik. Pemerintah, khususnya di tingkat daerah, perlu merubah cara mereka bekerja dengan masyarakat. Pemerintah perlu menyalurkan bantuan teknis dan kemudahan untuk memperkuat rekor prestasi masy.Irakat yang ternyata lebih baik itu. Demokratisasi dan desentralisasi yang sedang terjadi saat ini akan merubah secara drastis bentuk manajemen pemerintahan di Indonesia. Tapi bagaimana bentuk perubahan itu, termasuk pilihan-pilihan yang harus diambil, akan menentukan apakah perubahan-perubahan itu akan memberikan hasil yang lebih baik atau lebih buruk. Resep untuk berbagai perubahan dalam sektor publik dan pembuatan kebijakan di berbagai wilayah yang beragam di Indonesia hendaknya mengandalkan pada bahan-bahan dan bumbu setempat. Memahami kekuatan dan kelemahan pendekatan di masa lalu dapat membantu pemerintah dan rakyat Indonesia menemukan jalan keluar dan melangkah maju. Laporan ini mencatat beberapa fundamental yang harus dimiliki setiap sistem pemerintahan apabila ingin beijungsi dengan efektif: • Lalu lintas informasi yang bebas Program pengentasan kemiskinan harus meniadakan 'monopoli informasi' seperti yang dilakukan pemerintahan di masa lalu. Penyebaran informasi secara luas melalui berbagai saluran sebelum dan selama pelaksanaan program harus diberi prioritas disamping anggaran yang cukup. Kriteria keberhasilan program diukur oleh sampai dimana tumbuhnya kesadaran di kalangan kelompok sasaran (misalnya, masyarakat miskin, dan kelompok yang paling rentan diantara mereka). • Suara masyarakat miskin Masyarakat miskin harus didengarkan suaranya dalam pengambilan keputusan yang menyangkut nasib mereka-dalam alokasi anggaran pemerintah, dalam rancangan program, dalam pelaksanaan progam di sektor publik. Program-program yang menjangkau penduduk miskin harus mampu memberikan kepada mereka sekurang-kurangnya sama banyaknya pilihan yang diberikan kepada penduduk tidak miskin, dan bukannya membatasi masyarakat miskin semata-mata sebagai sasaran pemerintah. Dalam hal yang menyangkut "kepentingan rakyat banyak," seperti jalan dan layanan jasa polisi yang mempengaruhi semua warga negara. Suara masyarakat, terutama suara kaum miskin dan kaum perempuan, hendaknya didengar para pembuat keputusan sebelum mengambil keputusan dan saat mereka memantau pelaksanaan layanan-layanan yang diberikan kepada masyarakat. • Akuntabilitas pengambil keputusan Para pengambil keputusan pada semua tingkatan bertanggung jawab kepada masyarakat dalam setiap tahapan perencanaan, pelaksanaan, penganggaran, dan pemantauan proyek dan program. Terutama sekali para pejabat harus bertanggung jawab atas manfaat yang dihasilkannya: apakah rakyat merasa babwa layanan masyarakat yang diberikan itu berguna bagi mereka (sesuai dengan apa yang mereka - xxix - butuhkan) dan apakah layanan masyarakat tersebut dipelihara dengan baik. Semua ini menuntut suatu etika baru dalam layanan masyarakat, reorientasi insentif dan sasaran birokrasi serta, pada akhirnya, dihormatinya supremasi hukum dan ditegakkannya hukum secara transparan. Dua Bidang Aksi: Kebijakan dan Penyediaan Layanan Masyarakat yang Efektif Dua tema yang dibahas sebelum ini, yakni definisi yang lebih luas mengenai kemiskinan dan kemiskinan sebagai agenda manajemen pemerintahan, berlaku pada kedua bidang aksi yang sangat menentukan bagi keberhasilan upaya pengentasan kemiskinan, yaitu lingkungan kebijakan yang kondusif dalam meningkatkan pendapatan masyarakat miskin dan ketersediaan layanan masyarakat yang efektif yang menjangkau masyarakat miskin dalam bidang-bidang utama yang menjadi tanggung jawab utama pemerintah. Bagian berikut menelaah masalah-masalah kemiskinan dalam dua aksi berikut ini. Bidang Aksi Pertama: Menciptakan Suatu Lingkungan Kebijakan untuk Meningkatkan Pendapatan Masyarakat Miskin Pada kebanyakan kasus, keluarga dan individu dapat membebaskan diri dari kemiskinan dan mengurangi kerentanan mereka terhadap kemiskinan dengan upaya mereka sendin. Kebijakan ekonomi yang diambil pemenintah dapat membantu atau sebaliknya bahkan menghambat upaya individual ini. Diperlukan kerangka kebijakan untuk menciptakan lingkungan di mana individu- individu dapat melangkah maju: • Pulihnya pertumbuhan ekonomi yang cepat dan berkelanjutan Kebijakan-kebijakan yang menuju kepada pertumbuhan ekonomi dengan upah riil yang meningkat, perluasan kesempatan kerja, dan inflasi yang terkendali dapat menciptakan suatu lingkungan yang mendorong upaya pengentasan kemiskinan. • Pemberdayaan ekonomi masyarakat miskin Agar pertumbuhan dapat berlangsung dengan efektif dalam upaya pengentasan kemiskinan, masyarakat miskin harus diberikan akses yang sama ke, dan hasil yang sebanding atas, aset dan produk yang mereka hasilkan. Kebijakan mengenai tenaga kerja, modal (keuangan, tabungan), lahan, dan sumber daya alam hendaknya disesuaikan dengan kebutuhan masyarakat miskin. • Belanja pemerintah yang terfokus pada upaya pengentasan kemiskinan Alokasi belanja pemerintah yang memelihara keseimbangan fiskal dan memungkinkan berjalannya desentralisasi yang menguntungkan masyarakat miskin merupakan unsur pokok ketiga kebijakan ekonomi. 1. Pulihnya Pertumbuhan Ekonomi vang Cepat Kemiskinan paling mudah ditekan dalam suatu perekonomian yang berkembang dengan fundamental ekonomi makro yang stabil, disertai keterbukaan internal dan eksternal. Walaupun pertumbuhan ekonomi sangat penting peranannya dalam upaya pengentasan kemiskinan, namun jika pertumbuhan tersebut hanya menguntungkan sekelompok elit, maka pertumbuhan yang cepat tidak akan banyak menolong masyarakat miskin. Fundamental ekonomi Fundamental-fundamental tertentu, yang banyak dibahas dalam laporan Bank Dunia dan lembaga-lembaga lainnya penting bagi pertumbuhan. • Kehati-hatian fiscal. • Restrukturisasi korporat dan finansial (sistem perbankan). • Kebijakan perdagangan yang berorientasi keluar. • Iklim penegakan hukum yang adil dan transparan untuk para investor baik besar maupun kecil. Langkah-langkah penting lainnya untuk menciptakan iklim yang mendorong pertumbuhan ekonomi yang dapat mengurangi kemiskinan adalah: • Meniadakan "kebijakan semu" dan korupsi kecil-kecilan Terdapat banyak sekali contoh dan kebijakan ekonomi yang diambil tidak untuk kepentingan rakyat banyak, tetapi hanya xxxi - untuk keuntungan finansial para pelaku utamanya, termasuk militer. Para pengambil keputusan harus mengusahakan dan menghormati penilaian para ahli mengenai kebijakan- kebijakan pertumbuhan yang dapat membantu masyarakat miskin. Korupsi kecil-kecilan, misalnya pembayaran kepada polisi atau pejabat pemerintah daerah untuk memperoleh "izin" usaha kecil, surat izin mengemudi (SIM), kartu tanda penduduk (KTP), atau membuka kios di pasar, semuanya merugikan masyarakat miskin. Peraturan-peraturan yang disalahgunakan untuk mengisi dompet para birokrat harus dicabut dan perlu diciptakan suatu mekanisme bagi penyampaian keluhan dan jalan keluarnya. • Menjaga kelangsungan perdagangan dalam negeri yang terbuka Dalam rangka menanggulangi krisis ekonomi, pemerintah telah menghapuskan berbagai hambatan dan pajak yang merintangi kelancaran pergerakan barang di dalam negeri-langkah-langkah yang menguntungkan petani miskin. Namun desentralisasi telah menimbulkan ancaman yang dapat menutup kembali peluang-peluang yang baru terbuka ini dengan diterapkannya kembali berbagai hambatan dan pembatasan. • Membantu usaha kecil dan menengah (UKM) Pembangunan usaha kecil dan menengah yang mendorong pertumbuhan ekonomi dan keadilan sosial akan membantu mempercepat pengentasan kemiskinan. Sayangnya, UKM di Indonesia menghadapi begitu banyak kendala untuk berkembang sehingga mereka tidak dapat mewujudkan potensi yang mereka miliki untuk menciptakan pendapatan dan mendorong pemerataan kekayaan bagi masyarakat miskin. Upaya untuk meningkatkan kinerja UKM hendaknya difokuskan pada penghapusan rintangan-rintangan, yang dibahas dalam laporan ini, yang telah menghambat perkembangan UKM selama beberapa dekade: distorsi pasar, korupsi dan birokrasi, program bantuan UKM yang tidak efektif dan tidak terkoordinasi, kurang trampilnya tenaga kerja, dan terbatasnya akses ke sumber kredit. • Meningkatkan pendapatan masyarakat pedesaan Agar manfaat yang diperoleh dari pertumbuhan ekonomi yang tinggi dapat disebarkan secara merata kepada masyarakat miskin di pedesaan, maka pertumbuhan ekonomi harus bertumpu pada peningkatan produktivitas kegiatan di pedesaan, dan bukannya ditunjang melalui proteksi perdagangan. Salah satu tantangan bagi pemerintah baru adalah mendefinisikan jalur transisi yang berkelanjutan, lepas dari kebijakan pertanian yang berorientasi pada pengawasan seperti di masa lalu ke peranan pemerintah yang tidak terlalu ikut campur tangan guna memperlancar perkembangan ekonomi pedesaan. Laporan ini mengkaji berbagai arah yang patut diambil di masa depan dalam empat bidang: kebijakan harga, kebijakan perdagangan, peranan BULOG, dan langkah-langkah untuk meningkatkan produktivitas petani. 2. Pemberdavaan ekonomi masyarakat miskin Salah satu masalah yang sangat penting yang menyangkut sumber pendapatan masyarakat miskin adalah keamanan pribadi dan harta milik. Runtuhnya hukum dan ketertiban di Indonesia serta tidak adanya lembaga yang dapat menyelesaikan konflik-konflik setempat sangat tragis bagi masyarakat miskin. Beberapa dari masalah-masalah ini merupakan warisan dari masa lalu berupa pengekangan kebebasan dan penggunaan kekuasaan negara yang berlebihan yang meniadakan jaminan kepemilikan dan akses ke lahan dan sumber daya. Ada pula berbagai masalah yang berkaitan dengan persoalan lama mengenai identitas dan otonomi daerah atau konflik etnik dan budaya. Sementara itu, beberapa masalah lainnya merupakan gejala dari runtuhnya hukum dan - xxxii - ketertiban, terutama di daerah-daerah yang jauh dari pusat. Dalam semua kasus, kegoneangan sosial dan penggusuran seringkali sangat memukul masyarakat miskin. Pada saat ketiadaan hukum meningkatkan ketidakpastian, para investor pergi menjauh ke negara-negara lain, begitu juga peluang kerja dan peluang-peluang lainnya bagi masyarakat miskin untuk memperoleh pendapatan. Masalah keamanan perlu ditangani melalui sejumlah kebijakan yang mendorong tumbuhnya lembaga-lembaga hukum, penegakan hukum, dan militer yang profesional. Tapi lembaga-lembaga ini harus terbentuk dalam proses pemerintahan setempat dan tumbuh dari kerjasama dan konsultasi yang nyata di antara pihak-pihak yang berkepentingan. Dalam jangka pendek, peningkatan keamanan dan hubungan ekonomi yang adil memerlukan keterlibatan lembaga-lembaga mediasi dan penyelesaian setempat sampai sistem hukum Indonesia memperoleh kredibilitasnya kembali. Diperlukan kerjasama dari pemerintah, masyarakat dan dunia usaha. Di daerah-daerah di mana kekerasan sudah membawa korban nyawa dan harta benda, pembangunan kembali dan rekonsiliasi hendaknya mendapat prioritas. Di daerah-daerah di mana keadaan belum separah daerah-daerah lainnya, kerjasama pemerintah dan lembaga-lembaga setempat harus mampu membukakan pintu penyampaian keluhan dan diselesaikannya konflik secara musyawarah tanpa kekerasan dan ancaman. Pada akhirnya, kehidupan masyarakat miskin akan banyak ditentukan oleh mereka sendiri. Dalam jangka pendek-menengah pemerintah akan menghadapi kendala fiskal yang cukup besar dan tidak mungkin dapat mengangkat banyak orang dari lembah kemiskinan, baik melalui transfer dana secara langsung ataupun program lainnya. Masyarakat miskin dapat merasakan dampak langsung dari bantuan Pemerintah yang memberikan kepastian bahwa mereka diberikan peluang yang memadai di berbagai faktor produksi: memperoleh pekerjaan, mengolah lahan mereka sendiri, memiliki akses ke sumber daya alam, serta menabung dan memanfaatkan modal untuk membuka dan menjalankan segala jenis usaha. Laporan ini membahas faktor-faktor yang diperlukan untuk lebih memberdayakan ekonomi masyarakat miskin di setiap peluang kerja. Tenaga kerja Tenaga kerja pasar di Indonesia sangat fleksibel. Sebagian besar masyarakat miskin terdiri dari pekerja-pekerja "tidak terampil" di daerah-daerah pedesaan. Para pekerja ini terbantu oleh strategi pembangunan yang mendorong permintaan akan tenaga kerja yang meningkat cepat dan memberi peluang kepada tenaga kerja untuk memperoleh imbalan maksimum yang ditawarkan pasar. Namun dalam jangka panjang kesempatan kerja di sektor publik bukan wahana yang tepat untuk meningkatkan taraf hidup pekerja. Dalam jangka panjang, pemerintah harus mengizinkan serikat pekerja berkembang secara sehat dan produktif sehingga mereka dapat melakukan tawar menawar berdasarkan kesetaraan. Peran penting lainnya yang dapat dimainkan pemerintah di pasar tenaga kerja adalah merumuskan dan melaksanakan undang-undang perlindungan tenaga kerja yang memadai, terutama menyangkut keselamatan kerja, perlindungan lingkungan, dan penyalahgunaan pekerja anak-anak. Lahan Kepemilikan dan akses ke lahan yang terjamin (sesuai dengan hak individu maupun hak masyarakat) mutlak dibutuhkan dalam membantu masyarakat miskin baik di daerah pedesaan maupun daerah perkotaan. Indonesia menghadapi masalah konflik sosial yang serius menyangkut praktek-praktek alokasi dan administrasi lahan di masa lalu-yang sangat merugikan masyarakat miskin dan menguntungkan para investor yang memiliki koneksi dengan birokrat pertanahan. - xxxiii - Berdasarkan kajian kebijakan pemerintah di bidang pertanahan, laporan ini menggarisbawahi empat faktor yang dapat meningkatkan kesetaraan kepada masyarakat miskin dalam memperoleh akses ke lahan pedesaan. • Percepat pemberian sertifikat kepemilikan tanah swasta, dan konsultasi dulu dengan masyarakat sebelum melangkah lebih lanjut dengan manajemen kepemilikan tanah komunitas. • Kembangkan Program Hak Pakai Lahan Kehutanan Nasional untuk memberikan kerangka di mana lahan-lahan hutan gundul dapat dialihkan dari domain kehutanan publik ke penggunaan-penggunaan pertanian di mana prioritas diberikan kepada kelompok rakyat kecil. • Prakarsai pembentukan lembaga penyelesaian konflik untuk menangani berbagai konflik sosial akibat pemberian hak-hak penguasaan lahan oleh pemerintah di masa lalu. Diperlukan badan-badan arbitrasi yang independen, khususnya karena lembaga-lembaga hukum saat ini tidak dipercaya oleh masyarakat. • Kembangkan pasar sewa-menyewa dan jual-beli tanah Tidak ada bukti yang kuat yang mendukung pendapat bahwa konsolidasi lahan akan meningkatkan efisiensi, sementara potensi biaya yang akan ditanggung masyarakat miskin tinggi. Oleh karena itu, lebih baik pemerintah mengeluarkan kebijakan yang membantu masyarakat mendapatkan akses ke lahan melalui partisipasi mereka dalam pasar ini. Lahan perkotaan Tekanan akibat harga tanah yang tinggi di perkotaan dan peluang pembangunan yang menggiurkan seringkali menyebabkan masyarakat miskin perkotaan-yang boleh dikatakan selalu tanpa hak kepemilikan lahan-mengalami permasalahan pertanahan yang bahkan lebih parah dari masyarakat miskin di pedesaan. Bila masyarakat miskin perkotaan hendak diberikan kesempatan yang memadai di pasar lahan, maka harus ada reformasi mendasar dalam kerangka hukum dan kelembagaan administrasi pertanahan. Sumber daya alam Sumber daya alam yang melimpah di Indonesia sebenarnya membuka peluang bagi pemberdayaan ekonomi masyarakat miskin. Tetapi yang terjadi adalah sebaliknya, akses ke sumber daya alam hanya dinikmati orang-orang kaya dan mereka yang berkuasa, yang mengeksploitasi sumber daya alam melalui kolusi dengan pemerintah demi keuntungan jangka pendek. Dengan dipertanyakannya kelestarian hutan, keragaman hayati, sumber daya mineral, perikanan dan perairan di Indonesia maka sekarang terdapat peluang untuk memberikan akses ke sumber daya alam yang bukan saja lebih luas tapi juga lebih terkelola secara berkelanjutan. Laporan ini mengkaji kebijakan pengelolaan hutan dan air, namun perubahan arah kebijakan tetap diperlukan di semua spektrum sumber daya alam. • Hutan Sebelum diberlakukannya desentralisasi baru-baru ini, lahan yang secara resmi diklasifikasikan sebagai hutan--62 persen dari seluruh lahan10-berada di bawah Departemen Kehutanan, Masyarakat yang hidup di hutan dan di "daerah-daerah penyangga" dihadapkan pada program dan kebijakan tata guna lahan dari atas ke bawah yang dibuat dan dilaksanakan dari pusat. Saat ini masyarakat setempat tidak memiliki suara dalam ' 70 persen diklasifikasikan sebagai hutan sampai 1999 ketika klasifikasi hutan diharmonisasikan dengann tata- guna dan tata ruang setempat yang merubah angka tersebut. - xxxiv - pengalokasian dan pengelolaan hutan yang semuanya diserahkan kepada orang-orang luar untuk dieksploitasi. Terpenggal dari sumber daya dan kehidupan serta mata pencarian dan belajar dari cara-cara yang dipraktekkan orang-orang luar, masyarakat setempat akhirnya melakukan pembakaran, perusakan hutan, dan penebangan kayu secara ilegal. Desentralisasi memberi peluang untuk memperbaiki pengelolaan sumber daya alam, asal saja diikuti dengan pemerataan alokasi hak pada tingkat bawah secara transparan dan merata. Laporan ini mencatat berbagai pilihan, termasuk memperkuat pengelolaan hutan oleh masyarakat dan kelompok pelestarian alam setempat, serta penerapan insentif fiskal guna membantu masyarakat miskin memanfaatkan hutan secara produktif seimbang dengan upaya perlindungan dan pengelolaan yang berkelanjutan. Tanpa langkah-langkah ini perusakan hutan akan bertambah parah sehingga mengancam mata pencarian masyarakat yang tinggal di sekitarnya. • Air dan pemanfaatannya Akses ke sumber-sumber air merupakan unsur penting dalam memberdayakan ekonomi masyarakat miskin. Namun, hingga belum lama ini tidak ada kebijakan atau program pemerintah yang berarti dalam mengelola sumber daya air. Kerangka hukum dan administratif menyempitkan pengertian "pengelolaan sumher daya air" sebagai pembangunan fisik air permukaan di bawah Departemen Pekerjaan Umurn. Memang irigasi dan prasarana lainnya membantu meningkatkan pendapatan masyarakat miskin di daerah pedesaan, tapi permintaan akan air dalam persaingan yang semakin meningkat mengancam kelanjutan akses masyarakat miskin ke sumber-sumber air. ReJrmasi telah membuka jalan bagi pendekatan yang menyeluruh dalam pengelolaan sumber daya air di Indonesia. Laporan ini mencatat adanya strategi empat sasaran pemerintah yang, jika terlaksana, bukan saja dapat menyelesaikan masalah akses ke sumber-sumber air tapi juga menciptakan mekanisme penyediaan layanan masyakat yang lebih responsif terhadap kebutuhan masyarakat miskin. Modal Selama bertahun-tahun Indonesia merupakan negara terkemuka dalam memberikan kepada masyarakat miskin akses ke sumber-sumber bantuan finansial. Bila wereka dapat memanfaatkan jasa-jasa finansial yang ada, maka masyarakat miskin mampu menolong diri mereka sendiri. Program subsidi kredit ternyata kontra-produktif. Bagi banyak warga, terutama mereka yang hidup di pedesaan, jarak yang jauh dengan sumber-sumber bantuan finansial mikro menyebabkan tidak terjangkaunya jasa keuangan tersebut. Untuk memperbaiki keadaan, pada awal 1990 pemerintah telah menggeser kebijakan dengan memperluas akses ke penyediaan nodal usaha, bukan akses ke kredit bersubsidi. Namun dalam upaya menanggulangi dampak krisis ekonomi yang terjadi kemudian, pemerintah pada akhir 1999 meningkatkan secara besar-besaran subsidi kredit kepada penduduk miskin. Sebagian besar dari kredit ini ternyata tidak sampai ke tangart masyarakat miskin, banyak yang macet dan bahkan menggeser peran program kredit mikro yang lebih berkelanjutan. Laporan ini menyoroti jenis "policy action" yang perlu diambil untuk menggairahkan kembali sektor keuangan mikro Indonesia sebagai bagian dari strategi pengentasan kemiskinan: • Hindari program kredit dengan bunga yang disubsidi dan instrumen-instrumen khusus untuk konsumen sektoral. Sebagai gantinya, dukung berkembangnya lembaga-lembaga keuangan mikro. - xxxv - " Dukung peningkatan akses terhadap jasa-jasa keuangan mikro dan perluas cakupan geografis serta perkuat kerangka pengawasannya. " Perbaiki tata aturan kelembagaan dengan memperkuat kemampuan Bank Rakyat Indonesia (BRI) untuk melayani dan memperluas basis keuangan mikronya serta merasionalisasikan dan memperkuat sektor Badan Perkreditan Rakyat (BPR); serta koperasi simpan-pinjam termasuk Koperasi Unit Desa (KUD) dan koperasi simpan-pinjam mandiri. 3. Anggaran Belania vang Terfokus pada Pengentasan Kemiskinan Kendala-kendala fiskal menimbulkan pilihan-pilihan yang sulit. Agar anggaran belanja pemerintah menguntungkan masyarakat miskin, suatu strategi pengentasan kemiskinan yang baru harus: • Mengkaji kembali subsidi apa saja yang dapat dihapuskan (subsidi bahan bakar minyak (BBM) dan kredit adalah dua diantaranya), walaupun terdapat biaya politik yang harus dibayar. • Menguji kembali pola belanja antar dan di dalam berbagai sektor untuk melihat mana yang diuntungkan. Harus diingat bahwa bagi masyarakat miskin bagaimana suatu program itu dirancang sama pentingnya dengan bagaimana program itu dialokasikan untuk suatu sektor. • Dukung sistem bantuan daerah yang dapat mengurangi kesenjangan. Pentingnya menganalisis semua pengeluaran-bukan hanya "program pengentasan kemiskinan "-dapat dilihat dari belanja pemerintah setelah terjadinya krisis ekonomi baru-baru ini. Seperti tampak pada grafik sebelah kiri di bawah ini (Gambar ES.1), anggaran belanja pemerintah pada tahun fiskal 1999/2000 untuk program jaringan pengaman sosial (JPS) kecil sekali bila dibandingkan dengan belanja untuk subsidi bahan bakar minyak (BBM) dan restrukturisasi perbankan. Padahal, sebagaimana tampak pada grafik di sebelah kanan, hanya sekitar 6 persen dari besarnya subsidi BBM dan sekitar 8 persen dari jumlah uang yang dihabiskan untuk restrukturisasi perbankan yang dinikmati oleh masyakat miskin (yang menurut ukuran konsumsi rumahtangga merupakan 20 persen dari lapisan terbawah penduduk Indonesia.). Sebaliknya, lebih dari 25 persen dari dana program JPS langsung dinikmati oleh masyarakat miskin. Subsidi menyebabkan timbulnya distorsi dalam perekonomian dan bukan jalan terbaik untuk menciptakan pertumbuhan atau melindungi masyarakat miskin. Di dalam berbagai sektor terdapatpola yang sama; apakah masyarakat miskin itu menikmati lebih banyak atau lebih sedikit tergantung bagaimana caranya dana dikeluarkan. Misalnya dalam sektor pendidikan, masyarakat kaya dan masyarakat miskin menikmati proporsi yang hampir sama dalam anggaran untuk sekolah dasar, tetapi pengeluaran pemerintah untuk tingkat sekolah menengah ternyata lebih banyak dinikmati oleh orang-orang kaya yang merupakan hanya 20 persen dari jumlah penduduk Indonesia. Oleh karena itu, pesan utama laporan ini adalah bahwa keputusan mengenai anggaran yang berpihak pada masyarakat miskin perlu dianalisis dengan rinci menyangkut manfaatnya baik antar maupun di dalam sektor. - xxxvi - Gambar ES.1: Anggaran Belanja Pemerintah Tahun Fiskal 1999/2000 untuk Program Penanggulangan Krisis dan Siapa yang Menikmatinya Pengeluaran Pemerintah 1999/2000 Yang Menikmati 0.3 35 0.2 353 30 23.4 25 2.15 20 0.1 0.05 Restrukturisasi Subsidi Perbankan Program Subsidi Restrukturisasi Program (neto) JPs Perbankan .PS Catatan: Grafik Yang Menikmati menunjukkan proporsi manfaat belanja pemerintah yang dinikmati masing-masing kelompok. Sumber: Staf Departemen Keuangan Desentralisasi fiskal yang berpihak pada masyarakat Laporan ini mencatat ketentuan- ketentuan utama Undang-Undang No. 22/1999 dan Undang-Undang No. 25/1999 yang, mulai tanggal I Januari 2001, memberlakukan desentralisasi administratif dan fiskal di lebih dari 360 kabupaten dan kota di Indonesia dan menetapkan empat aspek yang menyangkut terutama sekali kepentingan masyakat miskin, yaitu i) rancangan dana alokasi umum (DA U); ii) standar minimum layanan masyarakat; iii) pembagian dana alokasi khusus (DAK); dan iv) peraturan pajak dan pungutan daerah yang akan sangat menentukan efisiensi dan pertumbuhan. Kompromi-kompromi politik membuktikan gagalnya DAU tahun 2001 dalam mendorong kesetaraan antar wilayah. Daerah-daerah miskin tampaknya akan mengalami kekurangan dana dan semakin ketinggalan. DAU sekarang adalah sumber penerimaan utama daerah pada tingkat kabupaten untuk melaksanakan fungsi layanan masyarakat yang sekarang dibebankan kepada mereka. DAU dimaksudkan untuk membantu mengurangi kesenjangan penerimaan antara daerah kaya dengan daerah miskin. Kajian ulang yang telah direncanakan diharapkan meningkatkan kesetaraan di masa depan. DAK dapat membantu mengatasi kekurangan penerimaan di daerah- daerah yang miskin sumber daya alam. DAK juga dapat digunakan sebagai "insentif' untuk mendorong daerah-daerah tingkat kabupaten mengadopsi standar minimum kinerja untuk layanan- layanan masyarakat seperti kesehatan, pendidikan, dan penyediaan sarana. Namun sampai saat ini DAK masih kekurangan dana dan perhatian. xxxvii - Bidang Aksi Kedua: Penyediaan Layanan Masyarakat yang Efektif Dikatakan bahwa peraturan pertama dalam pengobatan adalah "jangan menimbulkan kerusakan"-juga merupakan peraturan yang baik juga diterapkan di bidang kebijakan ekonomi dan dapat menghasilkan perbaikan yang dramatis di banyak bidang. Walaupun tidak menimbulkan kerusakan mungkin merupakan berkah namun itu saja tidak cukup. Untuk mengentaskan kemiskinan dalam jangka panjang dan berkelanjutan, pemerintah mau tidak mau harus terlibat dalam pembangunan masyarakat, dalam mendukung strategi pedesaan dan meningkatkan pengadaan layanan kesehatan, pendidikan, sarana dan jaring pengaman sosial. Penyediaan layanan-layanan umum merupakan bidang aksi kedua dalam strategi pengentasan kemiskinan. Laporan dalam bab ini membahas empat bidang yang terkait dengan penyampaian layanan masyarakat yang efektif untuk penduduk miskin: " Mengutamakan kepentingan masyarakat dalam setiap kebijakan pemerintah. • Melihat ke depan dengan fokus pada pendidikan dan kesehatan. " Menyediakan sarana, akses dan mobilitas yang diperlukan. " Mengembangkan jaring pengaman sosial untuk masyarakat paling miskin dalam menghadapi musibah dan kemalangan. Pengalaman membuktikan bahwa dalam setiap bidang yang penting bukan hanya apa yang dilakukan oleh pemerintah, juga bukan seberapa besar pengeluaran pemerintah, tetapi berapa baiknya layanan masyarakat itu diberikan. 1. Mengutamakan Kepentingan Masvarakat Dalam Kebijakan Pemerintah Dalam pembahasan sebelum ini mengenai kaitan antara kemiskinan dan manajemen pemerintahan (Tema 2), disarankan tiga unsur pokok layanan masyarakat, yaitu: informasi, suara masyarakat, dan akuntabilitas. Desentralisasi berarti diserahkannya penyampaian layanan masyarakat dan tanggung jawab pembangunan kepada pemerintah daerah. Tapi, bahkan pemerintah daerah pada tingkat kabupaten dan kota pun ternyata masih belum membumi. Tindakan nyata pemerintah ada dalam interaksi sehari-hari antara penyedia layanan masyarakat, yakni antara guru, pekerja kesehatan, perencana, polisi, pejabat di satu pihak dan masyarakat di lain pihak. Desentralisasi dapat memperbaiki atau sama sekali tidak merubah kinerja pemerintahan setempat. Laporan ini mengkaji bagaimana unsur-unsur dasar manajemen pemerintahan yang baik perlu dipertimbangkan dalam pemilihan lokal dan struktur birokasi, proses anggaran, rancangan program, dan dalam penggunaan uang rakyat secara bertanggung jawab agar desentralisasi benar- benar dapat meningkatkan layanan masyarakat. Pemilihan dan birokrasi Administrasi dan struktur yang dipaksakan dari atas ke bawah pada masa sebelum krisis telah menimbulkan bibit-bibit ketidakpercayaan kepada pemerintah. Para pejabat pemerintah setempat perlu mulai benar-benar mewakili kebutuhan daerah, dengan perhatian khusus kepada mereka yang telah tersingkirkan oleh kebijakan pendekatan terdahulu. Apakah sistem pemilihan yang baru dan harapan rakyat akan membuat para pejabat lebih bertanggung jawab terhadap kualitas pendidikan di sekolah-sekolah, puskesmas-puskesmas, jalan-jalan, angkutan umum, dan sebagainya ataukah tidak, akan sangat berpengaruh bagi kehidupan seluruh rakyat dan khususnya bagi kehidupan masyarakat miskin. - xxxviii - Pengalihan sekitar 2.3 juta pegawai negeri ke propinsi-propinsi dan kabupaten-kabupaten menimbulkan banyak keruwetan," tapi persoalan mendasar adalah bagaimana membangun suatu birokrasi lokal yang terfokus pada penyediaan layanan masyakakat yang berkualitas. Laporan ini membahas bagaimana pemerintah daerah dapat secara dramatis merubah diri dari struktur birokrasi saat ini, di mana bahkan di antara para pejabat pemerintah sendiri 94 persen berpendapat korupsi merupakan masalah serius dan hanya 12 persen yang berpendapat standar kinerja telah berhasil dilaksanakan dengan baik. Perencanaan dan pemantauan anggaran Untuk menyelaraskan kebutuhan den,gan sumber daya yang ada, proses anggaran harus mampu memberi peluang kepada masyarakat untuk mengidentifikasi dan menggunakan dana bagi prioritas-prioritas pembangunan yang sesuai dengan kebutuhan mereka dan anggaran tersebut harus terbuka dan diumumkan pada semua tahapan: perencanaan, alokasi, pengeluaran, penggunaan. Namun, untuk mencegah agar transparansi tidak mengakibatkan memburuknya anggaran menjadi pengeluaran-pengeluaran foya-foya yang bersifat populis, proses anggaran juga memerlukan reformasi mendasar ke arah perencanaan, penganggaran, dan pemantauan kinerja yang sifatnya lebih berjangka menengah, berdasarkan indikator-indikator keberhasilan (outcome) bukan hasil fisik (output). Dalam menetapkan prioritas pembangunan, kekacauan sektoral harus dihindari demi memberikan keleluasaan yang lebih besar kepada masyarakat dalam penggunaan dana. Pengalaman menunjukkan bahwa layanan masyarakat yang responsif terhadap permintaan kemungkinan besar lebih berhasil dan dapat dipertahankan. Namun memang tidak mudah bagi masyarakat untuk membuat pilihan dengan bijak. Rancangan program dan proyek harus secara khusus diarahkan kepada pencapaian tujuan ini. Rancangan program dan proyek Dalam semua aspek layanan masyarakat-dan ini benar untuk semua sektor sosial dan prasarana-rancangan program dan proyek harus (dan dalam beberapa kasus telah mulai) dirubah untuk menyatukan masyarakat dan pemerintah dan memberikan masyarakat, termasuk orang miskin dan kaum perempuan, suara dan kekuasaan yang lebih besar dalam pengambilan keputusan dan layanan yang mempengaruhi hajat hidup mereka. Laporan ini menekankan tiga prinsip, yaitu campur tangan pemerintah hendaknya sekecil mungkin, pemberdayaan warga masyarakat, dan membangun kaitan-kaitan ke atas. Perencanaan proyek hendaknya diserahkan kepada tingkat administrasi serendah mungkin. Ini bukan berarti bahwa masyarakat, atau bahkan pemerintah daerah, memiliki kemampuan untuk mengerjakan semua pekerjaan teknis yang diperlukan bagi keberhasilan proyek-tetapi bahwa mereka harus memiliki tanggung jawab dalam merancang dan melaksanakannya. Agar suara masyarakat didengar, maka mereka harus diberdayakan, dan proses ini tidak akan terjadi dengan sendirinya. Badan-badan perwakilan desa yang baru terpilih mungkin dapat memainkan peranannya, tapi membangun kembali kepercayaan memerlukan waktu. Orang-orang yang dianggap netral mungkin diperlukan sebagai "fasilitator", untuk mengidentifikasi organisasi-organisasi mana yang patut diberikan kepercayaan atau membantu masyarakat menyusun mekanisme-mekanisme yang mewakili kepentingan-kepentingan mereka dan membawakan aspirasi-aspirasi mereka. Untuk mendorong pemberdayaan masyarakat, program dan proyek yang diadakan perlu mnemberikan pertimbangan khusus kepada kaum perempuan karena ketidaksetaraan jender sangat dalam terpatri dalam masyarakat Indonesia (Kotak ES.2). " Lihat, misalnya, Indonesia: Accelerating reforms in uncertain times, Laporan Singkat Bank Dunia untuk CGI, Oktober 2000. - xxxix - Kotak ES.2: Ketidaksetaraan jender sangat dalam terpatri dalam masyarakat Indonesia. * Tingkat buta huruf pada perempuan masih lebih tinggi daripada laki-laki (20 persen dibanding dengan 9 persen),a walaupun memang tingkat kesenjangannya semakin lama semakin berkurang karena proporsi perempuan dan laki-laki yang bersekolah semakin seimbang. * Perempuan yang bekerja terkonsentrasi pada pekerjaan-pekerjaan dengan tingkat keterampilan rendah dan dengan upah yang rendah atau kurang dihargai: 71 persen dari pekerja yang diklasifikasikan sebagai "pekerja keluarga tidak dibayar" adalah perempuan dan hanya tujuh persen dari pejabat dan manajer senior adalah perempuan.c * Perempuan sangat kurang terwakili dalam sektor publik-Dewan Perwakilan Rakyat (DPR) hanya memiliki 10 persen anggota perempuan,d perempuan merupakan 35 persen dari pegawai negeri, tetapi hanya empat persen di kalangan pejabat pada dua eselon tertinggi, dan hanya dua persen dari kepala desa adalah perempuan. Tetapi angka-angka statistik ini tidak memberikan gambar secara keseluruhan. Ketidaksetaraan ini telah melembaga. Walapun Undang-undang Dasar (UUD) memberikan hak yang sama kepada laki-laki dan perempuan, sejak lama Garis-garis Besar Halauan Negara (GBHN) selalu mendefinisikan peranan yang berbeda bagi laki-laki dan perempuan-laki-laki sebagai kepala rumahtangga dan perempuan sebagai ibu dan pengurus rumahtangga.f Organisasi Pendidikan Kesejahteraan Keluarga (PKK), walaupun memobilisasi perempuan untuk membantu pelaksanaan program-program pemerintah, telah memarginalisasikan mereka dari pengambilan keputusan. Terdapat bahaya yang nyata bahwa kemajuan dalam kesetaraan jender-dengan perbaikan status perempuan melalui kebijakan-kebijakan dan tindakan-tindakan pemerintah-akan mundur kembali ketika kewenangan diserahkan kepada pemerintah-pemerintah daerah. Di luar nilai intrinsik dari kesetaraan, perempuan memainkan peranan yang penting dalam membantu diri mereka sendiri dan keluarga mereka keluar dari kemiskinan. Oleh karena itu, adalah penting bahwa masalah jender diperhitungkan dalam rancangan- rancangan proyek dan program-dengan cara suara perempuan didengar dan ditindakianjuti-untuk meningkatkan kesadaran dan menciptakan model-model dari perubahan kebijakan yang abadi. Sumber: a. World Bank. 2000. World Development Indicators. b. Mayling Oey-Gardiner. 1999. Women and Men at Work in Indonesia. c. United Nations Development Program. 1999. Human Development Report. d. Interparliamentary Union. 2001. Women in National Parliaments.www.ipu.org. e. Government of the Republic of Indonesia, Central Bureau of Statistics. February 1999. SUSENAS. f. World Conference on Women, Jakarta, Indonesia. 1995. Indonesia Country Report: Review of Development Related to the Forward-Looking Strategy for the Advancement of Women. Walaupun banyak prioritas pembangunan masyarakat dapat tercapai dengan pengawasan di tingkat lokal, namun untuk mencapai kemajuan diperlukan keikutsertaan masyarakat dalam perencanaan dan pelaksanaannya pada tingkat yang lebih tinggi. Pembangunan masyarakat bukan pekerjaan yang dapat diselesaikan seketika. Pembangunan dan pengentasan kemiskinan merupakan suatu proses yang bertahap. Pada akhirnya, masyarakat setempat perlu dikaitkan dengan proses perencanaan pemerintah. Inilah tantangan baru bagi Indonesia. Dengan diberikannya kebebasan kepada daerah-daerah tingkat kabupaten dan kota, maka kaitan antara pemerintah dan masyarakat justru harus diperkokoh. Pengadaan Barang yang Kompetitif dan Manajemen Keuangan: Membelanjakan Uang Rakyat pada tempatnya Perencanaan yang baik serta proyek dan program yang dirancang benar- benar sesuai dengan kebutuhan masyarakat merupakan unsur-unsur yang mutlak guna meningkatkan penyampaian layanan masyarakat kepada penduduk miskin. Agar pemerintah setempat dapat benar- - x/ - benar melayani masyarakat, harus ada pertanggungjawaban penggunaan dana-apa yan, sebenarnya diperoleh masyarakat dari dana yang dipergunakan melalui tangan pemerintah? Apaka} tidak dapat dilakukan yang lebih baik? Apakah tidak dapat diusahakan agar lebih banyak anak dapat menyelesaikan pendidikan menengahnya? Apakah tidak dapat diusahakan agar lebih bai yak ibu dan anak dapat mengatasi masa-masa krisis pada kelahiran anak-dengan dana yang ebibh kecil? Laporan ini disusun berdasarkan evaluasi yang dilakukan baru-baru ini mengenai sisten manajemen keuangan dan pengadaan barang di Indonesia serta memuat rekomendasi-rekomendas' yaig patut diambil agar pemerintah daerah dapat membelanjakan dana yang ada pertama untuk: • Mengembangkan atau mengadopsi system pelaporan keuangan yang seragam-- dana yang diterima dan bagaimana dana itu dibelanjakan? • Menyepakati standar pelaporan kinerja (bukan masalah keuangan)-apa yang sebenarnya dicapai (berupa indikator keberhasilan, bukan target hasil fisik)? * Membangun suatu fungsi audit yang independen-apakah laporan-laporan finans tal din non- finansial yang disampaikan telah dengan akurat mencerminkan apa yang terjadi? • Memberikan insentif untuk memaksimalkan penggunaan sumber daya yang ada sehubungan dengan indikator-indikator keberhasilan. • Mengadopsi prosedur-prosedur yang jelas untuk pengadaan barang yang kon,pet,tif dan transparan. • Menjelaskan segala sesuatunya secara terbuka kepada masyarakat. 2. Melihat kedepan dengan fokus pada pendidikan dan kesehatan Tindakan yang cepat dalam membangun jaring pengaman sosial dapat memban,r. Indonesia menghindari berbagai dampak sosial yang lebih parah dari krisis ekonomi. Namun rirenghindari dampak krisis bukan merupakan suatu strategi jangka panjang. Krisis ekonomi menunjukkan dengan jelas keberhasilan dan kegagalan paket kebijakan sebelum krisis dan selama krisis. Krihis ekonomi juga semakin menekankan kebutuhan akan reformasi sektoral jangka panjang dalam bidang pendidikan dan kesehatan untuk menjawab kebutuhan penduduk miskin (dan semua pendiduk). Sebelum krisis pemerintah telah memobilisasi sejumlah besar pegawai ne geri untuk menyediakan layanan di bidang pendidikan dan kesehatan. Layanan yang diberikan diharapkan menjangkau penduduk miskin berkat diperluasnya cakupan layanan. Walaupun terdapat kenajuan yang mengesankan, namun masih ditemukan kesenjangan yang besar dalam pencapaian di bidang pendidikan dan kesehatan antara orang-orang kaya dan orang-orang miskin. Masyar.kat miskin memiliki kerentanan yang lebih besar terhadap penyakit-penyakit tertentu, kematian baYi dan anak., gizi yang buruk, dan ketertinggalan di bidang pendidikan. Kesenjangan-kesenjangan ini dapat ditelusuri ke kinerja yang tidak memadai dari para guru, dokter, perawat, dan penyec a-penyedia layanan kesehatan lainnya, yang tidak memiliki ketrampilan, sarana dan insentif yan : memadai untuk memenuhi kebutuhan-kebutuhan penduduk miskin. Selama krisis, program-program darurat yang dilakukan pemertintah telah membantu mencegah terjadinya penurunan secara tajam dalam bidang pendidikan dan kesehatan ,ang umum xli - terjadi di negara-negara yang terpukul krisis. Disamping mengurangi dampak krisis terhadap penduduk miskin, program penanggulangan krisis juga telah membawa perubahan kelembagaan yang penting berupa penyampaian informasi yang lebih luas, tanggapan yang lebih besar terhadap suara masyarakat dan akuntabilitas yang lebih tinggi. • Keluhan-keluhan dipantau secara independen Suatu Unit Pengaduan Masyarakat telah dibentuk untuk menangani program beasiswa dan bantuan pendidikan sebagai bagian dari berbagai langkah pemantauan dan pengamanan dalam meningkatkan akuntabilitas pengelolaan dana program dl tingkat sekolah. • Masyarakat memiliki lebih banyak informasi dan keterlibatan Panitia seleksi beasiswa, yang separuh anggotanya terdiri atas wakil-wakil masyarakat, telah dibentuk di sekolah-sekolah dan daerah-daerah tingkat kabupaten, dan kecamatan. Masyarakat diberi akses penuh ke sumber-sumber informasi mengenai kriteria seleksi, alokasi anggaran, aliran dana, dan pedoman pelaksanaan program. Kemajuan-kemajuan penting ini harus dipertahankan. Namun program-program ini perlu melangkah lebih jauh lagi, khususnya karena tekanan-tekanan fiskal dan desentralisasi mungkin akan mengakibatkan berkurangya anggaran pendidikan dan kesehatan. Laporan ini menyoroti pentingnya agenda berikut ini dalam peningkatkan kualitas layanan pendidikan dan kesehatan dasar: • Sesuaikan fungsi layanan masyarakat dengan tingkat koordinasi yang paling rendah sehingga pekerjaan dapat dilakukan secara efektif dengan biaya terendah dan setiap intervensi pemerintah harus ada justifikasinya. " Tingkatkan kualitas pegawai negeri dalam hal kemampuan dan cepatnya menanggapi suatu permasalahan dan berikan kepada mereka tugas-tugas yang lebih menuntut profesionalisme. • Berikan kompensasi yang memadal bagi mereka yang menyelesaikan pekerjaan dengan baik (yang hampir pasti berarti pengurangan jumlah guru dan petugas kesehatan). • Pergunakan ukuran-ukuran "dari sisi permintaan" untuk memberikan umpan balik kepada para penyedia jasa dan berikan pertanggungjawaban. • Adakan fungsi "perantara" atau "fasilitator" untuk membantu orang miskin menyuarakan kebutuhannya. 3. Menvediakan sarana, akses dan mobilitas yang diperlukan Sektor publik membiayai penyediaan sarana-sarana tertentu yang mendukung kemampuan orang-orang miskin untuk bertahan-jalan, air dan kebersihan, bermacam-macam jasa layanan perkotaan, dan berbagai jenis prasarana yang menunjang penghasilan penduduk pedesaan. Tapi seperti halnya di sektor lain, "investasi yang lebih besar" saja bukanlah jawaban yang tepat. Dana menjadi terbuang sia-sia ketika prasarana atau pendekatan-pendekatan lainnya untuk meningkatkan mobilitas dan akses bukanlah yang diinginkan oleh masyarakat; sarana-sarana berantakan karena terbuat dari bahan-bahan yang rendah mutunya atau karena pekerjaan yang buruk mutunya, atau bila sasaran penerima bantuan tidak mampu menggunakan atau memelihara sarana-sarana layanan - xlii - tersebut. Pendekatan dari atas ke bawah seringkali memberikan hasil yang tidak diinginkan seperti ini. Kebutuhan-kebutuhan dan prioritas-prioritas tertentu berbeda menurut waktu, geografi, dan kemampuan setempat. Laporan dalam bab ini difokuskan pada pada tiga sektor yang penting bagi masyarakat miskin: tranportasi, penyediaan air dan sanitasi, serta irigasi. Walaupun beragam, contoh-contoh berikut ini menggarisbawahi persoalan-persoalan yang umum. Dalam masing-masing sektor, kerangka kebijakan, lembaga pendukung, dan raricangan serta pelaksanaan proyek dan operasi yang sedang berjalan perlu diubah agar, seperti haLInya layanan kesehatan dan pendidikan, lebih responsif terhadap kebutuhan masyarakat. Reformasi menuntut perubahan kebijakan di setiap sektor, tapi semuanya harus (dan telah dimulai) dikerjakan melalui konsultasi dan keterlibatan pihak-pihak yang berkepentingan, termasuk berbagai tingkatan pemerintahan, lembaga swadaya masyarakat, masyarakat target penerima, para donor, :unia bisnis, dan lain-lain. Pada saat reformasi disetujui dan kebijakan-kebijakan baru ditetapkan, rancangan- rancangan proyek harus dapat membangun dan mendukung lembaga-lembaga dan sistem-sistem insentif yang diperlukan agar reformasi berjalan. 4. Mengembangkan jaring pengaman bagi penduduk paling miskin serta membantu mereka vang rentan terhadap goncangan-goncangan. Sejauh ini laporan telah difokuskan pada pada cara bagaimana pemerintah dapat bekerja lebih baik, atau merubah kebijakan agar masyarakat miskin dapat menolong diri mereka sendiri. Walau demikian, bahkan dengan segala kemajuan yang telah dicapai, dua kelompok penduduk masih tetap memerlukan perlindungan: • Kelompok masyarakat yang miskin secara kronis, terutama mereka yang tidak memiliki kemampuan untuk mendapatkan penghasilan-para janda, anak-anak yatim-piatu, orang- orang yang secara sosial tersingkirkan, orang-orang cacat fisik. Bagi kelompok-kelompok dan individu-individu seperti ini, diperlukan program "jaring pengaman" yang rienyediakan bantuan dasar. • Kelompok lainnya yang lebih besar yang tertimpa musibah yang tidak terduga: orang-orang yang memerlukan bantuan sementara ketika mereka kehilangan pekerjaan atau jatuh sakit, bukan suatu "jaring pengaman", tapi suatu "trampolin pengaman" yang nienyediakan penyangga sementara, mencegah agar tidak jatuh ke kemiskinan kronis, dan mengangkat mereka kembali ke kegiatan yang produktif. Laporan ini membahas program-program yang mungkin dapat diadakan bagi kelompok- kelompok tersebut dengan menunjukkan secara garis besar tiga hal yang dijabarkan da3lam strategi pengentasan kemi skinan: " Bagaimana dan kapan menghentikan program-program jaring pengaman yang dibuat selama masa krisis. " Bagaimana merancang bantuan bagi orang-orang miskin kronis dengan menggunakan sumber daya-sumber daya dan nilai-nilai lokal secara fleksibel dalam penentuan siapa dan dimana orang-orang miskin kronis tersebut. - xliii - Bagaimana mengembangkan program yang memberikan perlindungan terhadap resiko-resiko tertentu. Mengempeskan kembali "kantong udara" Sekaranglah waktunya untuk mengakhiri program-program jaring pengaman sosial yang diluncurkan sebagai respons terhadap krisis ekonomi baru-baru ini dan memfokuskan kembali upaya pada beberapa agenda sektoral jangka panjang dan pada jaring pengaman yang berkelanjutan. Program jaring pengaman sosial dan kredit bersubsidi harus diakhiri karena: perekonomian Indonesia telah mulai bergerak kembali; disamping itu, desentralisasi memerlukan perubahan dalam rancangan program; dan program-program perlu diintegrasikan kembali ke dalam strategi keseluruhan sektor sehingga pilihan-pilihan penting dalam prioritas-prioritas dapat dibuat dalam konteks agenda-agenda jangka panjang (misalnya, haruskah dana pendidikan lebih banyak dihabiskan untuk beasiswa atau sebaiknya untuk penyediaan bahan- bahan pengajaran?). Lebih jauh lagi, suatu program yang dibuat sebagai respons terhadap suatu krisis selalu merupakan campuran dua target, yaitu membantu mereka yang miskin kronis dan memberikan semacam asuransi kepada mereka yang terkena pengaruh sementara goncangan ekonomi akibat krisis. Dalam jangka menengah kedua target ini satu sama lain berbeda sama sekali; lebih cepat keduanya dipisahkan lebih baik. Membantu kelompok masyarakat yang miskin secara kronis Penduduk sangat miskin masih perlu dijangkau dengan program-program khusus jangka panjang bagi penyediaan kebutuhan-kebutuhan dasar: makanan dan gizi, perawatan kesehatan, dan tempat tinggal. Agar efektif program-program ini hendaknya ditargetkan pada tingkat dan dengan dukungan masyarakat itu sendiri serta diperluas sehingga mencakup partisipasi lembaga-lembaga swadaya masyarakat dalam penyampaian program, namun menghindari birokratisasi yang dapat merusak ciri-ciri terbaik dari suatu upaya pertolongan dalam skala kecil. Pada akhirnya semua program harus mampu mengkombinasikan sumber keuangan yang relatif tidak terputus dan cakupan program yang menyeluruh yang diberikan pemerintah (yang dapat dimintakan pertanggungjawabannya) beserta lembaga-lembaga non-pemerintah (yang dapat dimintakan pertanggungjawabannya) yang memiliki kelenturan dan kemampuan dalam pelaksanaan program. Perlindungan social terhadap resiko tertentu Untuk membantu mereka yang jatuh melarat tapi mampu bangkit kembali ada beberapa opsi yang dapat dimasukkan dalam agenda kebijakan: • Akses ke sumber finansial mikro (yang dibahas dalam bab mengenai kredit dan tabungan) terutama penting di saat krisis yang dialami invididu. Tabungan muingkin hanya menyediakan penyangga tapi kredit dapat menyediakan penyambung hidup. • Asuransi kesehatan sebagai bagian dari suatu strategi sektor kesehatan yang menyeluruh. " Penciptaan lapangan kerja di sektor publik. Seperti dikemukakan sebelum ini, penciptaan lapangan kerja tidak dapat diandalkan sebagai solusi jangka panjang, tapi ia dapat membantu menyerap tenaga kerja selama terjadinya penurunan dalam kegiatan ekonomi. Pengalaman internasionial menunjukkan bahwa upah yang rendah merupakan kunci pencapaian target mandiri yang efektif. • Kemampuan meresponse bencana alam dan sosial yang terpusat. Karena bencana semacam ini dapat menghancurkan sumber daya setempat. - xliv - Laporan ini ditutup dengan catatan mengenai perlunya langkah-langkah perlindungan sosial (seperti program jaminan sosial untuk pensiunan). Walaupun akan ada tekanan-tekarnan dari kelas menengah ke atas yang menuntut jaminan sosial yang formal, terlalu dini bagi Indonesia untuk mengembangkan program semacam itu. Sebagian besar pekerja (dan khususnya orang-orang miskin) mengandalkan pada pekerjaan di sektor-sektor pertanian dan informal yang berada di luar jangkauan program-program seperti itu. Banyak negara yang menderita karena membengkaknya komitmen anggaran akibat dilaksanakannya pelaksanaan program jaminan sosial. Beberapa saran positif untuk menghindari langkah ini disampaikan dalam laporan ini. Pada akhirnya, masyarakat miskin dan mereka yang rentan terhadap kemiskinan perlu diikutsertakan dalam pengambilan keputusan mengenai kebijakan dan program yang berdampak terhadap kepada kehidupan mereka. Langkah pertama yang dapat diambil adalali melibatkan segenap lapisan masyarakat dalam penyusunan strategi nasional untuk pengentasan kemiskinan. First Theme: Broadening Poverty - Definitions, Facts, and Goals Poverty is an idea; a political and social idea that reflects a society's hopes and aspirations. Poverty is what we hope to eliminate. If Indonesians should be able to feed themselves and their families-but many cannot-this represents poverty. If every child should have a decent education-but many do not-this represents poverty. If people should be able to access medical care and employment-then when they do not-this represents poverty. If every Indonesian should participate in local community life-but some cannot or are excluded-this represents poverty. The existence of poverty does not divide a society into the "poor" and the "not-poor" as everyone is at some risk of falling into deprivation. Losing a job, falling ill, suffering a family emergency-any of these situations could render even the well off vulnerable to economic hardship. Once one acknowledges the multi-dimensional breadth and dynamics of poverty, it becomes clear that more than half of all Indonesians confront poverty in one form or another. Poverty, therefore, must be of concern to all Indonesians. Such an approach requires a complete re-orientation away from a narrow definition that conceptualizes "the poor" as powerless recipients of narrowly targeted social welfare programs. Rather, a poverty agenda is the broad agenda of improving the material and social standard of living of half the Indonesian population. Eliminating poverty requires the creation of economic and social conditions that empower all Indonesians to use their own assets and skills to live free of fear of material deprivation and to take an active part in the social and political life of their communities and nation. This chapter provides background for the creation of a poverty strategy by: * Establishing a more complete definition of "poverty," which includes raised standards for several poverty indicators-material standard of living poverty, human investments poverty, access poverty, social deprivation, and the dynamics of poverty vulnerability. * Providing for one indicator of poverty (expenditures poverty) the estimates of the evolution of poverty and the household poverty "profile"-who and where are the poor? * Proposing goals for poverty reduction. A) Rethinking Poverty: Expanding the Scope and Raising the Stakes There is no one definition of poverty-nor should there be. The definition of poverty used to determine fiscal allocations to regions will be different than the definition of poverty used to choose participants in specific programs, and these in turn will be different from that used by a statistical agency monitoring broad economic indicators. Utilizing numerous definitions of poverty is pragmatic, not inconsistent. When people are asked to define who are "the poor" in open-ended terms, the breadth and variety of responses are striking. In a series of focus group discussions conducted as part of a World Bank study, participants identified poverty by a variety of conditions- from not having enough to eat, to not having enough money to participate in community functions without embarrassment, to attitudes such as despondent or "having lost faith in God." Women and -2- men often define poverty differently, with women frequently placing emphasis on aspecis of family and community life (education for children, clean environment, adequate sanitation) while men often focus on social prestige'2 (social status in the community). Allowing local communities to define poverty in their own terms produces more socially realistic and textured definitions than imposing a government definition. In this report we employ four basic static definitions of poverty, but we also introduce the dynamic notion of the risk of poverty-as many households who are not poor today will experience an episode of poverty in the future (and vice versa). These definitions appear below. Material standard of living poverty This measure of poverty includes households whose overall incomes are too small to afford a basic basket of goods deemed necessary to avoid "material poverty." Included within this definition would be the standard measure of material poverty used by the World Bank and BPS (Central Bureau of Statistics): expenditure poverty in which aggregate household expenditures are below the household poverty line. Because the data is available and can be easily analyzed, we will use this measure of expenditure poverty frequently; however, we do not wish to imply this is the only, or even most important, dimension of poverty. Official estimates, calculated by BPS, showed that 11.3 percent of the Indonesian population in 1996 had expenditures below the poverty line (defined as the expenditures needed for a basic basket of goods (food and non-food) which are necessary to avoid material poverty. In 1999, BPS revised its estimate of Indonesia's poverty lines to reflect current consumption patterns, w% hich it had not done for some time. Based on this more up-to-date standard, the proportion of Indonesians living in expenditure poverty was 17.65 percent in 1996 and rose to 23.55 percent of the population in 1999. Table TL.1: Expenditure Poverty Lines and Poverty Rates Monthly Poverty Line in Rupiah Percent of Population Method (Feb. 1999) (Poverty Rate) Per person HH of four Feb. 1996 Feb. 1999 Iterative method used in this report 84,537 338,148 15.7 27.1 BPS conventional method 79,113 316,452 17.7 23.5 Note: These poverty lines are illustrative, as there actually are separate poverty lines for each area (province, urban/rurat) depending on local prices. Source: Menno Pradhan, Asep Suryahadi, Sudarno Sumarto, and Lant Pritchett. June 2000. Meas,urements of Poverty in Indonesia: 1996, 1999, and Beyond. SMERU Working Paper. Analysis for this report also estimated new poverty lines. Like BPS, these are defined in terms of the expenditures needed to afford basic food and non-food needs based on 1999 consumption patterns in Indonesia. However, because the method (referred to as SMER,U) used to calculate the poverty lines for this report differs from the BPS's approach, the estimates of the proportion of poor in 1996 and 1999 also differ. One main difference between the two calculation methods is the way in which the cost-of-living differences (which vary across Indonesia) are incorporated into the poverty lines. Another difference is that the SMERU method is iterative. The 12 Nilanjana Mukherjee. August 1999. Indonesia Consultations with the Poor. Washington D.C.: The World Bank. - 3- SMERU method's use of different regional deflators and an iterative procedure are necessary to provide consistent comparisons of material standard of living across regions. In the BPS method, assumptions about how much more expensive it is to reach the same standard of living in urban versus rural areas make an enormous difference in how rural/urban poverty definitions are assessed. In the SMERU method, the lack of consistent data on prices across regions is dealt with by letting an iterative procedure define price levels and poverty levels that are based on the data. Based on the SMERU method, the percentage of the population living below the expenditure poverty line was 15.7 percent in 1996 and rose to 27.1 percent in 1999 (Table T1.1). In this, as in other measures of poverty the "household" is the unit of analysis. This is an empirical necessity as the household is the level at which data are collected-but a huge conceptual limitation as it ignores the internal dynamics of control over household resources. Women do not always have access within the household to resources, and the composition of earnings within the household and other internal relationships will determine how well off women really are. One cannot say how many "women" are expenditure poor-one can only say what fraction of women live in households in which each member would be poor if resources were distributed equally among all members. Human investments poverty Being able to provide one's children with a basic education is so important that those who cannot do so should be counted among the poor. Also, recourse to at least some medical services when ill should be considered a basic criteria of being "not poor." Adequate nutrition is another criteria. These are fundamental needs of both boys and girls, yet in times of economic duress households often sacrifice the education or treatment of children, especially girls. Table T1.2: Expenditure-poor Households are Also Much More Likely to be Human Investment Poor-But a Signifiant Portion of Non-expenditure Poor Households Do Not Invest Sufficiently in Human Resource" Percent of Percent of Percent of Expenditure Poor Expenditure Population Non-Poor Percentage of households with a child aged 7 - 17 who is not currently enrolled in school and has not completed basic 22.4 8.8 12.5 education (through SLTP) I Source: Menno Pradhan, Asep Suryahadi, Sudarno Sumarto, and Lant Pritchett. June 2000. Measurements of Poverty in Indonesia: 1996, 1999, and Beyond. SMERU Working Paper. Access poverty Some basic types of infrastructure are critical to achieving an acceptable standard of living, but are not well-captured in expenditure poverty. For instance, adequate sanitation, transport and roads, water supply and electricity also increase quality of life such that these resources could be considered "essentials" (Table T1.3). There is no reason not to include access to such resources directly into a definition of poverty. Again, in this dimension of poverty there is a gender dimension, as women and girls often bear a disproportionate burden of the additional work created by a lack of infrastructure. 13 Government of the Republic of Indonesia, Central Bureau of Statistics. February 1999. SUSENAS. -4- Table TI.3: Indicators of Low Access of the Poor to Material Basics14 Access to "Improved" "Adequate" Sanitation "Use Electricity as Main Source of Quintiles of Water Sources Facilities Lighting" Expenditures (percent of quintile) (percent of quintile) (percent of quintile) I (poorest) 22 13 69 II 33 23 81 III 41 34 86 IV 49 47 91 V (richest) 66 70 97 Source: Menno Pradhan, Asep Suryahadi, Sudarno Sumarto, and Lant Pritchett. June 2000. Meaurements of Poverty in Indonesia: 1996, 1999, and Beyond. SMERU Working Paper Social poverty Community decisions, including how people will be organized and what activities will be jointly undertaken (e.g., repairing a road, buying a fishing boat, allocating irrigation waters, putting on a festival), can affect the economic and social opportunities of individuals and their families. Thus, exclusion from community and even household decision making is another way in which poverty is experienced. "Social" poverty can arise from a variety of conditions, including ignorance, discrimination, or segregation. For instance, there are large regional variations in the extent to which women are socially disadvantaged in Indonesia. Women in the eastern island of NTT reported in focus group discussions that they were viewed as second class citizens and could be purchased from their parents. The sole obligation of a "bought" woman is to obey and serve the husband. Women in such situations are not entitled to have opinions or participate in household decisionmaking. Yet women shoulder the heavier workload; they manage the housework, take care of children, collect water and fire wood, tend the livestock, and work in the fields. When women work in agriculture they are perceived as assisting the men, even when the husbands are working 15 somewhere else.' Vulnerability to poverty Measuring a "vulnerability to poverty rate" that is directly comparable to the proportion of people currently below the poverty line has never really been tried by anyone before. This report therefore creates this new category of people to measure. The household's level of vulnerability reflects the degree of risk a household facing a given variability in its expenditures will see its expenditures drop below the poverty line. We define a household as vulnerable to poverty if the level of risk of poverty is above 0.5. In other words, household is defined as vulnerable if the probability the household will fall into poverty is greater than 50-50. To monitor vulnerability to poverty, we have used data that tracks individual households over time and asked: "What is the variability over time of the household's expenditures?" Direct measurement of expenditure variability already accounts for whatever "smoothing" of incomes and coping that households do through informal insurance, savings, and other coping mechanisms. Expenditures are very variable, but so is the measurement of that variability, even using different survey instruments or formats. The bottom line is that between 30 and 60 percent of households are vulnerable to poverty over a three-year horizon. Of course, if the expenditures poverty level is steady then the reverse scenario may occur- households in poverty might experience positive income shocks and rise out of poverty Typically, 1 Government of the Republic of Indonesia. 1999. SUSENAS. 1 Nilanjana Mukherjee. August 1999. Indonesia Consultations with the Poor. Washington D.C.: The World Bank. -5- this escape from poverty is not permanent, as the household may lapse back into poverty after its initial escape. Even though they are not measured here, the dynamics of vulnerability apply to the other dimensions of poverty as well. Households are subjected to shocks to their health and education of children. Even in the social dimensions of poverty, household status can change over time, for better or worse. Table T1.4: Due to the Shocks and Risks Households Face, Even If Only 27 Percent Are Poor Now, More Than Half Are at Risk of Poverty 100 Village Survey Mini SUSENAS Headcount poverty rate (assumed to be the same as table T1.1) 27.1 27.1 Percent of households "vulnerable" to poverty (greater than 50 percent chance of an episode of poverty from three (annual shocks) 38.6 54.5 Note: The basic method is to use the panel data sets to calculate the average change in expenditures over time and average those across households to estimate the typical variability of expenditures over a one year period. Using that variability and the households initial expenditures one can calculate the probability that a household will fall into poverty from one annual shock. The "three year" vulnerability asks, if a household were subjected to the typical (independent) shocks in three successive years what are the odds that in at least one of those years the household would be poor. Source: Lant Pritchett, Asep Suryahadi, Sudarno, and Sumarto. June 2000. Quantifying Vulnerability to Poverty: A Proposed Measure, with Application to Indonesia. SMERU Working Paper. These dynamics mean that it does not make sense to think of "the poor" as a distinct group. Those who are experiencing poverty are a very fluid group, changing from year to year. Most households in Indonesia face substantial risk of experiencing poverty at some time and hence will at some time find themselves "poor." B) Analysis of Expenditure Poverty Even though expenditure poverty is only one dimension of poverty, it is the type easiest to analyze quantitatively. Here we report briefly on the recent evolution, household characteristics, and geographic distribution of expenditure poverty. Other indicators, especially those that are related to household expenditures, like nutrition, would likely show similar patterns. However, those indicators that depend on government spending, like access to infrastructure and education, and/or which may be affected by lags, have probably followed other courses. What has happened to expenditure poverty over the course of the crisis? There are quite difficult methodological issues to grapple with when comparing changes in poverty over time. During the two decades prior to the economic crisis Indonesia made dramatic progress in reducing poverty but the Asian crisis caused a sharp reversal in poverty trends. Tracking expenditure poverty over the course of the crisis can be complicated by use of inconsistent data sources. The best available data for poverty estimates are the SUSENAS module data that are only available every three years. Thus, official poverty estimates are available for February 1996 and February 1999. In the interim, poverty estimates are available from a variety of other surveys. Figure TI.1 presents poverty estimates based on the SUSENAS data using the SMERU method, including those based on -6- the 1996 and 1999 expenditure modules, and the estimates based on the annual SUSENAS, which uses a shortened expenditure module.16 The SMERU method makes adjustments to account, as best as possible, for this difference in the estimation of expenditure. The best current estimates are that during the crisis, Indonesia's poverty rate increased substantially-at least doubling from its pre- crisis low (August 1997) to its peak in late 1998/early 1999 (Figure TL.1). Since then there are indications that poverty has declined substantially, as rice prices have fallen and real wages have started to recover. Figure TI.1: Evolution of Expenditure Poverty 1996-1999 15.74% S 12.69 % c 10 5 S.Full SUSENAS module C.'SUSENAS core M=MinWSUSENAS 30- Feb-96 Feb-97 Feb-98 Feb-99 Aug-99 Source: Menno Pradhan, Asep Suryahadi, Sudarno Sumarto, and Lant Pritchett. June 2000. Measurements of Poverty in Indonesia: 1996, 1999, and Beyond. SMERU Working Paper. The evolution of expenditure poverty over the crisis reveals several things, particularly the sensitivity of poverty to prices and wages. This condition reflects the lack of inflation indexing in Indonesia (which had no recent history of inflation until the crisis), which can be very damaging to the poor. When inflation escalated rapidly in 1998, money wages did not follow. Hence, the purchasing power of wages collapsed before nominal wages could begin to catch up again. For instance, by one measure agricultural wages on Java fell by 38 percent from December 1997 to February 1999 before then recovering 21 percent from February to September 1999 (though they remained 24 percent below December 1997 levels). Relative prices influence poverty rates. Since the poor spend 70-80 percent of their entire budget on food, and food prices increased twice as much as general prices, the poor suffered from much larger decreases in purchasing power than aggregate measures such as "real" income or "real" consumption expenditures would suggest. What distinguishes people suffering from expenditure poverty? An examination of the characteristics of those in poverty is not for use in targeting expenditures or programs (this requires more careful administrative and social consideration (see "First Area of Action: Poverty Focused Public Expenditures" and "Second Area of Action: Safety Nets for the Poorest, and Coping with 1The use of the SMERU method is more important for cross region comparisons and makes little difference in tracing out changes over time, as the deflation of the poverty line from one period to the next is based on a fixed basket. -7- Shocks"). But a "poverty profile" does give a sense of who needs to be reached with assistance. Revealing who is not poor is food for thought as well. The most striking fact is that 87 percent of the poor live in households in which the head of household has a primary school education or less-only 5 percent of the poor have a secondary school education or better. Almost 60 percent of the poor live in households for which the agriculture sector is the main source of income (whether from labor or land). Even though the "modem" sector has a quarter of all workers, it has only 15 percent of the poor. Fully three quarters of the poor live in rural areas. Table T1.5: Households in Expenditure Poverty Tend to Have Low Education, Work in Agriculture and Live in Rural Areas... Poverty Rate Percent of All Poor Percent of All People In households in which: The household head has primary school 35 87 67 education or less ...has secondary education or higher 7 5 21 The primary source of income is 40 58 40 agriculture Modem sector (industry, government, 16 16 26 financial services) Resides in rural areas 34 76 61 Nation 27 100 100 Source: Menno Pradhan, Asep Suryahadi, Sudarno Sumarto, and Lant Pritchett June 2000. Measurements of Poverty in Indonesia: 1996, 1999, and Beyond. SMERU Working Paper. Who is hardest hit by expenditure poverty? There are actually two distinct questions- where are the poorest regions? And where do the poor live? These have very different answers. The poorest regions-all with poverty rates 10 percentage points or more above the national average of 27.1 percent-are scattered throughout Indonesia but all are rural: the Eastern Islands (Papua, NTT, Maluku, NTB) as well as Southeast Sulawesi, East Java, Lampung, West Kalimantan, and Central Java. The largest concentration of the poor live in Java. This is mainly because Java, as measured in 1999, was slightly poorer than average and housed 54 percent of all Indonesians. The geographic distribution again shows the predominance of rural over urban poverty in numeric terms (Table T1.6). This information about the household and regional profile provides an aggregated view and reflects only expenditure poverty. The geographical pattern can be quite different for other dimensions of poverty. Moreover, the provincial level is far too large to get an accurate view of poverty. Even within rich provinces there are poor districts; even within districts certain villages are poorer than others. The occupational profile of the poor will also vary from region to region. In some regions the poor are fishermen, in some they depend principally on forest resources, while in others they are farmers whose landholdings are too small/infertile. Policies designed to benefit the poor will vary from region to region. Implementation of the "social safety net" programs has also revealed that targeting the benefits of specific programs to individual households will require more than just administrative definitions of poverty-involvement and engagement of the community are -8- Table T1.6: Where the Poor Live is a Combination of Poverty Rates and Absolute Size-the Largest Concentration of the Poor Live on Java But the Poorest Regions are Scattered (10 Poorest Regions Marked with *) Half of Regions with Most Poor Half of Regions with Fewest Poor Region (Province/Urban- Poverty Number Region (Province/Urban- Poverty Number Rural) Rate Less of Poor Rural) Rate Less of Poor National ('000) National ('000) Average Average E. JAVA-Rural 13.9* 9,218S SUMATERA-Urban -12.5 341 C. JAVA-Rural 10.8* 7.497 W. SUMATERA-Rural -17.3 316 W. JAVA-Rural 4.9 7,075 BALI-Rural -11.4 282 W. JAVA-Urban -6.2 4,211 JAKARTA-Urban -24.2 268 C. JA VA-Urban -3.3 2,587 BENGKULU-Rural -2.5 266 E. JAVA-Urban -7.5 2,408 LAMPUNG-Urban -7.1 254 LAMPUNG-Rural 13.6* 2,321 RIAU - Rural - 17.4 254 E. NUSA TENGGARA- 39.1* 2.185 W. NUSA TENGGARA- 3.2 236 Rural Urban S. SUMATERA-Rural 0.9 1,494 C. KALIMANTAN-Rural -13.6 170 W. NUSA TENGGARA- 17.7* 1,383 E. NUSA TENGGARA-Urban 1.7 144 Rural I S. SULAWESI-Rural -2.1 1,379 RIAU-Urban -18.5 134 N. SUMATERA-Rural -8.1 1,2261BALI-Urban -16.3 130 W. KALIMANTAN-Rural 11.0* 1I1401JAMBI-Urban -[1.6 122 PAPUA-Rural 45.2* 1.118 W. SUMA TERA-Urban - [8.2 114 MALUKU-Rural 32.9* 949 MALUKU-Urban -8.4 114 N. SUMATERA-Urban -16.2 573 E. KALIMANTAN-Urban -[8.3 112 S.E.. SULAWESI-Rural 17.4* 566 N. SUL4WESI-Urban - [5.3 93 S. KALIMANTAN-Rural -0.6 556 C. SULAWESI--Urban -[0.3 91 N. SULAWESI-Rural -0.2 530 S. KALIMANTAN-Urban -19.0 76 C. SULAWESI-Rural 5.7 505 S.E. SULAWESI-Urban -13.3 60 ACEH-Rural -11.6 470 ACEH-Urban -21.6 56 YOGYAKARTA-Urban -4.9 448 W KALIMANTAN-Urban -20.8 55 JAMBI-Rural -1.8 442 BENGKULU-Urban -16.6 46 E. KALIMANTAN-Rural 8.1 435 PAPUA-Urban -20.9 33 S. SULAWESI-Urban -9.6 426 C. KALIMANTANUrban -22.0 23 YOGYAKARTA-Rural 9.8* 366 Average Excess of Poverty 8 51,510 -13 3,793 Rate/Total Number of Poor (93 1%) (6.9%) Source: Menno Pradhan, Asep Suryahadi, Sudarno Sumarto, and Lant Pritchett. June 2000. Measurements of Poverty in Indonesia: 1996, 1999, and Bevoid. SMERU Working Paper. necessary. Finally, this profile does not reveal causes of poverty. Just because those who are poor are agricultural laborers does not mean all of the solutions must be aimed directly at this sector. Changes that raise the demand for labor-in construction, in rural based services-will also raise the wages of those in agricultural work. Thus, while each individual is unique, a "typical" poor household lives in a rural area, relies on agriculture, and has attained education (long ago) at a low -9- level. If a poverty strategy does not reach these people and positively affect their lives, then it is not a balanced strategy. C) Goals for Poverty Reduction Goal setting is a tricky business. The old saying "what gets measured gets done" cuts both ways-and highlights two dangers to the odds of attaining a given strategy's goals. The first danger arises from the emerging consensus that poverty is a complex dynamic reality that includes the material (e.g., level of consumption expenditures), human (education and health), and social (empowered participation in community social and political life) well being of the individual. Each of these factors can change, creating risks and vulnerability for households. However, many of these dimensions of poverty are difficult to measure with objectivity. But if one insists they cannot be measured, then they also cannot be monitored. So, finding ways to measure and track the various dimensions is important. A second concern, as detailed in the Second Theme of this report, is that one of the root difficulties of Indonesia's past top-down approach to government and governance was a quantitative, numeric target-driven approach to goals that limited local flexibility, undermined bottom-up responsiveness, and overreached financial sustainability. Quantitative targets made sense when half the population lived in dire poverty. Building more schools, clinics, and roads and hiring and training armies of teachers and healthcare workers could, and did, make a difference. However, that stage of development has passed for Indonesia, and the problems the country faces are now more complex. Building physical structures and placing civil servants on the payroll are no longer enough to reduce poverty. Attention must now be turned to the quality of services and budget and program planning needs to take better account of local needs, preferences, and abilities. Recognizing above dangers, we propose that goals should be set as part of the process of creating a poverty strategy. The goals themselves should be open to dialogue and debate among the stakeholders. The two areas of action outlined in this report incorporate a set of proposals and sectoral reform agendas that are important in their own right and will lead to the accomplishment of the proposed goals-without taking a narrow top-down quantitative target approach. We think four guidelines will be useful in this discussion on goals? * Start with the International Development Goals The international community has established a set of International Development Goals.17 These include targets for economic well being, human development, and environmental sustainability-as well as qualitative elements of accountability, human rights, and rule of law. We would propose a similar set of objectives for poverty reduction that cover a range of similar indicators, tailored to Indonesia (in many cases the goals draw on the current levels reached by half of Indonesians (the median). These goals, in line with Indonesia's high potential, are even more ambitious than the international goals. 17 The International Development Goals distill the experience of many years, expressed in the resolutions of major United Nations conferences. The goals have been adopted by the World Bank, the International Monetary Fund, the members of the Development Assistance Committee of the OECD, and many other agencies. They found a new expression in the Millennium Declaration of the United Nations, adopted by the General Assembly in September 2000. - 10 - Incorporate welfare distribution Unlike the International Development Goals, which focus on averages or absolute standards, these goals incorporate distribution of welfare and bring the poverty dimension to the fore. For instance, in Table T1.7 we would propose the poverty strategy develop a target for increasing the basic education of the poorest quintile up to that already enjoyed by the typical (median) child, as opposed to simply setting an aggregate target for basic education. We propose such targets as part of the poverty strategy for three reasons: (a) the strategy developed for each sector should be inclusive of the needs of the poor, not merely a sectoral target that ignores the issue of poverty, (b) for many public services the goal is universal high quality outcome; reaching that goal requires that the poor be included-the sooner the better, and (c) the best way to raise the aggregate is to address the worst performers-the poor. * Set priorities With multiple dimensions of poverty, the question of prioritization across the dimensions needs to be addressed. Without explicit consideration of priorities as part of the strategy, no priorities might be set. Establishing priorities across dimensions is difficult, as the defined goals may not be commensurate: how does one compare the value of reduction in expenditure poverty versus averting a child's death? What are the benefits of additional children in school versus having a new bridge to the village? Obviously, one principle is to leave as much discretion as possible to the local and community level to set priorities while suggesting processes which facilitate great social inclusion. But in addition, there are general principles for strategic considerations: (a) multiple deprivations are worse than single ones (and may be geographically concentrated), (b) more intense deprivations are worse than more mild ones (for instance, the degree to which households are poor is important), and (c) the case for priority for public action should be linked to public capabilities (as explained in the discussion of the ultra poor in the last section of this report). * Include different measures of poverty There is no need for a single goal or a single way of measuring poverty, as different measures have different uses and can be used administratively in different ways. In Indonesia, BPS relies on an expenditures-based definition for poverty-but also reports health, education, and other infrastructure indicators. The National Family Planning Board (BKKBN) has created a list of households by "prosperity" level that relies on a multiple-dimensional set of criteria. At the regional level, infrastructure indicators sometimes are used to define "poor" villages. While each measure will classify individual households and villages differently, each measure is useful in different ways. * Make sure programs have monitorable, program-specific goals Each program will adopt its own internal goals, which will reflect considerations of administrative feasibility. That is, although the ultimate objective of a program of micro-finance may be to reduce expenditure poverty, the program will require much more detailed goals to manage the program itself. The national goals are strategic and used to assess success of the entire array of actions in the strategy, while each individual action should have its own internal standards for management and evaluation. - 11 - Table T1.7: Possible Poverty Reduction Goals Dimension of Poverty Empirical Measure Current/Recent Possible Goals (percent of (2004) population or (percent of quintile) population or quintile) Material Standard of Headcount of expenditure poverty Living (1999) 27 13.5" Human Investment Completion of basic education of bottom quintile (1999) 52 [67]* Infant mortality rate of bottom quintile (1997) 109 [77] (per 1,000 births) (per 1,000 births)* Children in the bottom quintile with acute respiratory infection treated medically (1999) 39 [45]* Infrastructure Access Access of bottom quintile to "improved" water sources (1999) 22 [62]* Access of bottom quintile with "adequate" sanitation (1999) 13 [31]* Social Poverty Percent of bottom quintile who participate in local political decisions that affect their lives (2000)** 13 [16]* Vulnerability to Vulnerability to expenditure poverty Material Poverty (1999) 50 25 Note: *Bracketed goals are set to (roughly) the level currently achieved by the top half of Indonesians (the median by wealth (DHS) or consumption expenditures). **Measurement based on respondents' participation in the planning of village programs (choice of programs, location, etc.). 13 percent of poorest people (bottom quintile) indicated participation, compared to 23 percent of the wealthiest (top quintile). These are preliminary results from the Social Capital and Local Governance Household Survey of 1200 households in Jambi, Central Java and NTT funded by the World Bank and Norway. Report and final results forthcoming in August 2001. Sources: Current Poverty Rate is from: Menno Pradhan, Asep Suryahadi, Sudarno Sumarto, and Lant Pritchett. June 2000. Measurements of Poverty in Indonesia: 1996, 1999, and Beyond. SMERU Working Paper. Vulnerability is from: Lant Pritchett, Asep Suryahadi, and Sudarno Sumarto. Revised May 2000. Quantifying Vulnerability to Poverty: A Proposed Measure, with Application to Indonesia. SMERU Working Paper. Infant mortality is from: Davidson R. Gwatkin, Shea Rustein, Kiersten Johnson, Rohini P. Pande, and Adam Wagstaff for the HNP/Poverty Thematic Group of The World Bank. May 2000. Socio-Economic Differences in Health, Nutrition, and Population in Indonesia. Infrastructure access, completion of basic education and child respiratory infection are from SUSENAS data. How is a return to 1996 expenditure poverty rate by 2004 ambitious? Even optimistic growth projections (4-5 percent per year) would leave Indonesia's per capita GNP behind 1997 levels. So getting expenditure poverty levels back down would mean proportionally higher benefits from growth to those with lower income levels. - 12- - 13 - Second Theme: A Poverty Agenda is a Governance Agenda "Low standard of governance was the practice of the past government, full of corruption, collusion, and nepotism. ...Authoritarian acts in the implementation of government administration, state executives non-compliance to stipulations of the law, rules, and regulations is quite dominant within the circles of state executives. The consequence of this condition is the absence of transparency and government's accountability to the people, lack of protection, law assurance, and sense of justice and as a consequence, insignificant participation of the people in development." (Draft PROPENAS, March 2000, Government of Indonesia). A poverty strategy is not just a government strategy, but a national strategy: it must engage and involve the entire society. A successful poverty strategy does depend on effective action in the core functions of government-macroeconomic policy, law enforcement, education, microeconomic policy and regulation, infrastructure, public health. But global historical experience and recent Indonesian events make clear it is pointless to discuss "recommendations" for government action without first worrying, deeply, about the capability and incentive and accountability of the government itself. The policy corruption favoring the first family and its cronies at the expense of the poor is only the most egregious example of the ways in which the government has worked against the poor. Hence, a poverty agenda must be a governance agenda. There are four principles that should guide recommendations: * Eliminate policy and regulatory interference that penalizes the poor Before launching into a positive agenda of what the government should do for the poor, there are many things the government should stop doing to the poor. For example, the government should eliminate anti-competitive restrictions on sectors and activities; economic regulations that serve only to generate petty corruption; corrupt grants of economic privileges such as timber concessions; land seizure in urban and rural areas, budget allocations that subsidize the rich. * Avoid supply driven programs Just because it would be better if something was done does not mean it can be done-launching "supply driven" programs that exceed local governments' capacities for implementation and maintenance or which would be twisted in implementation is counter-productive. * Build a capable civil service alongside strong communities especially at the local level The central government should combine civil service reform with increased transparency and accountability so that public services can respond to the needs of citizens, especially the poor. * Supplement and re-enforce social capability The government should give voice to citizens, not undermine local community action and self-help initiatives. The close relationship of poverty to governance is a theme of this report, as this relationship will be key to any poverty strategy action plan. The goal in developing a strategy is not to say - 14 - "government should do more of this or more of that." The issue is how government and society should work together to do what needs to be done. A) Assessing the Strengths and Weaknesses of the Previous Approach In the thirty years between 1967 and 1997 Indonesia had one of the fastest economic growth rates in the world. That rapid growth had broad-based benefits and was accompanied by enormous improvements in living standards: poverty-by any standard-fell dramatically, infant mortality fell, school enrollments rose, and access to basic infrastructure rose. On the other hand, by 1998 Indonesia was mired in deep political and economic crises. The crisis in the financial sector drained the economy of huge amounts of capital. Public unrest and demands for redress of past abuses at the local and regional levels suggested there was a deep perception that government had been operated for the few, not the many. There were widespread accusations that Soeharto, his family, and associated private sector and military cronies had made off with billions from their lucrative insider deals. Indonesia was ranked in surveys of international business people as one of the most corrupt governments in Asia. A review of World Bank experience with investments in several sectors that deliver important basic services to the poor (Box T2.1 and Box T2.2) reveals common patterns of strengths and weaknesses in the way in which government operated. Box T2.1: Social Safety Nets: Lessons about Government Capability The series of crises that hit Indonesia raised fears of large-scale social disruptions as people would not have adequate income for basic necessities, children would drop out of school, and malnutrition would increase. These legitimate fears created an imperative for action. In response, the government launched several waves of "Social Safety Net" (JPS) programs. While there have already been many -ritiques, studies and examinations of these programs, to a large extent the experience with the JPS programs reconfirmed the strengths and weaknesses that pre-dated the crisis. * The government has had the capacity to bring to scale quickly and implement reasonably well programs that have simple objectives and clear, easily communicable benefits (e.g., OPK Special Rice Operation). * The implementation of programs that require quality of service, institutional commitment, complex objectives, and flexibility with local discretion was much more problematic. Socially legitimate decisionmaking and accountability mechanisms were not in place. * Government programs did not work well with the variety of "informal" safety nets, as individuals, communities, and other groups to address the crisis. Source: Social Safety Nets, Lessons Learned: A Background Report. Strengths Essentially, and not coincidentally, the previous government could do anything an army could do: * Achieve objectives that were clearly defined and primarily logistical-schools and health facilities could get built, irrigation channels dug, etc. * Respond to hierarchical, top-down, command-and-control structure. * Maintain order and control. - 15 - Box T2.2: Project Design Limitations: an Example from Water Supply Investment These insights come from a person who worked on a large World Bank-financed investment project. This project was reasonably successful in achieving its objectives; it created some local capacity for planning and execution and was deliberately designed as a move away from pure top-down approaches. Nevertheless, even in an environment attempting to encourage community-based approaches, the usual problems of under- funding and unresponsiveness, inflexibility, and lack of cooperation from government bureaucrats were present. "A problem that generated considerable ill-will among participating communities was the top-down mentality of PU [the government project implementation unit], whose staff often took what could be most diplomatically described as a paternal attitude toward community involvement in project decisionmaking. A good example of this unfortunately common attitude was the following. After VAPs [Village Action Plans] were submitted to and approved by the dinas PU at Tk-II [sub-district] and the Tim Koordinasi Kabupaten (TKK) [district], they were then submitted to the central level for final review and allocation of financing. On a number of occasions, central level PU pimpros [project managers] or technical staff simply changed a community choice of water system on their own initiative, usually in order to fit some arbitrary budgetary constraint. For example, on several occasions, piped gravity systems that had been approved at Tk-II were subsequently changed to (much cheaper) dug wells, on the whim of PU/pusat. Communities where this happened were understandably upset upon being informed of such changes, and often took no further interest in project activities. With the greatly reduced budget for such villages, dinas PU Tk-II simply hired civil works contractors to build the simple dug wells, sometimes rubbing salt into the wounds by not even hiring local labor, but bringing in outside laborers instead." "Many of the implementation problems that occurred in Water Supply and Sanitation for Low-Income Communities project were due at least in part to the lack of transparency that was so characteristic of government-implemented development projects in the past." "It is still not clear that the government is really willing and institutionally able to effectively deal with and take seriously NGOs and community organizations in project planning and implementation. Old habits die hard. NGOs in particular are still seen in many circles as troublemakers that are primarily politically motivated." In the design of a new follow-on project (launched in summer 2000) these problems are addressed by changing the design to require even more community and local involvement. However, since communities and local groups have not been allowed or encouraged to be involved in the past, this will require both changes in government accountability and investments in local capacity. Source: Background Paper: Design and Implementation Challenges With Water Projects in Indonesia. Weaknesses However, even before the crisis, the limitations of government strategy and capacity were becoming more and more apparent. Essentially, and not coincidentally, there were things the previous government could not do. While many individuals did their best, government programs were chronically: * Underfunded for recurrent operations and reliant on "development" budgets, creating incentives for informal mechanisms to recover funds. * Unresponsive to local needs and to citizens, programs were top-down in design and accountability. * Inflexible with government officials at the "client" level receiving little support and being instructed to implement programs with few opportunities to use their own judgment. - 16 - Uncooperative instead of harnessing local initiative, the government's efforts to co-opt or supplant local groups resulted in duplicate and misdirected efforts. Basically, the institutions and capacity to sustain operation and delivery of quality strvices were lacking. Moreover, there was little or no effort to incorporate the desires of local populations who had nowhere to turn given the unaccountability of central-level bureaucrats. B) Social Capability for Action Exists While development practitioners who venture into understanding Indonesian xdIlages get a sense that civil society in Indonesia is vibrant and resilient, knowing exactly what is "out there" is difficult. The Local Level Institutions (LLI) study19 in 1996 attempted to assess which groups existed in communities, what they were doing, and how they related to governments. There were three major findings: * Government imposed new social groupings During the previous regime the central government had initiated groups that were vertically oriented (top down) to "represent" various pre-determined social interests (women, farmers, youth) and decisionmaking structures at the "village" level. These groups attempted to supplant existing. indigenous local and horizontally oriented groups. * Strong local capacity exists There are as many locally initiated and funded activties-which are often more likely to succeed-as there are existing government programs. * Government and civil society presently are working in parallel Getting them to work together will require major changes in the way local governments work with local communities; they must move from dictation to cooperation. The social "New Order" Indonesia's past economic development programs have relied largely on nationally uniform top-down mechanisms to deliver services. The governmrrent took the same approach to "social" development. To ease administration and planning of the standardized model of program delivery and to exercise control over the countryside, the government also mandated a fixed set of community groups in every community. These groups tend to represent social categories, and examples include a "women's" group (PKK), a "youth" group (Karang Taruna), a "farmers"' group, etc. These groups have predetermined structures, objectives, and rules, and exist all over Indonesia. Many of these new organizations overlapped in membership and function with existing groups, and (likely as an intended side effect) interrupted horizontal linkages between existing groups, thus undermining local organizing efforts. By reserving certain services for government-sanctioned institutions (for instance, marketing of agricultural outputs through government cooperatives), regulations further diluted local ability to fulfill needs. So, for instance, while the INPRES schools did expand educational services, they did so in a way that deliberately undermined local variations in, and local control over, education. Traditional decisionmaking and conflict resolution mechanisms have also been weakened. In principle, Indonesian laws give citizens the right to participate, but practice makes participation in community decisionmaking almost impossible. For instance, adat (traditional) mechanisms are 19 Conducted by the World Bank with financial support from Norway. - 17 - allowed a role in local governance only if they contribute to Pancasila, support national stability, and are guided by government. That is, alternative organizations are allowed only if they are completely dominated by government. Local capacity for collective action is robust and still exists Despite these attempts to de- legitimize and replace local organizations and governance mechanisms, indigenous community- based organizations continue to play a role in local service provision. The LLI found that in 1996- even before the changes beginning in 1998-local capacity (defined as ability to solve common problems and meet local needs) was quite high. At the household level, more than 80 percent of respondents had participated at least once in community activities to meet collective needs during the last year. These groups create effective community action. The LLI created a complete inventory of all "development activities" undertaken in the village in the previous ten years. Communities had initiated 38 percent of all development activities, far more than outside groups or NGOs, and not that many fewer than government (53 percent-Figure T2. 1). Figure T2.1: Percentage of Activities Initiaiated by Various Groups 1.9% I Government 6.8% MVillage community 3 8.3 % 5 2.9 % ON on-government body OPrivate sector Source: LLI project database (total number of projects=833) Cooperative activities are not limited to a few activities; villagers initiate as wide a range of projects as government (Table T2.1). While, as expected, most religious facilities (83 percent) are the result of community initiative, what is striking is that 53 percent of all credit projects, 47 percent of all infrastructure, and 36 percent of all public facilities created as "development activities" in the LLI study villages were the result of village initiative. Table T2.1: Communities Initiate a Wide Range of Development Activities Government Communities Community Type of Activity Number Percent Number Percent Initiated as Percentage of Total Religious facilities 9 2 45 14 83.5% Public facilities 141 32 80 25 36.1% Basic infrastructure 64 14.5 57 18 47.3% Agriculture 106 24 35 11 24.9% Credit 84 19 96 30 53.3% Other 37 8.5 6 2 14.5% Total 441 100 319 100 Source: LLI project database (total number of projects=833) - 18 - Not only are there many local initiatives, but in certain dimensions local initiatives perform better. Of the development activities in the LLI villages, only 67 percent of government-initiated projects were reaching their intended beneficiaries, versus 83 percent in those projects initiated by communities. Community-initiated infrastructure projects are also considerably better maintained than those provided by other sources (Table T2.2). Whereas 85 percent of all facilities created by community-initiated projects were still in use, this was true of only slightly more than half of government-created facilities Table T2.2: Community Initiated Projects are More Likely to be Maintained and Still in Use.... Status of Facility Government Community NGO Private Sector (n=321) (n=278) (n=50) (n=15) In full use 51% 85% 48% 80% Functioning partially 27% 7% 38% 7% Not in use at all 22% 8% 14% 13% Total 100% 100% 100% 100% Source: LLI project database (Total Number of Projects=833) Results in projects in which communities themselves take action reveal these groups have the capacity to do more with less, compared to equivalent projects undertaken through government channels. The experience with the World Bank-financed Village Infrastructure Project (I and II) and the Kecamatan Development Project shows that when the "rules of the game" allow the citizens to choose their own projects and implement them themselves, they can often save 30 to 50 percent over what the same projects cost when implemented by the local government, which would skim half the money off-the-top. This is not to say community capacity is the answer to all poverty alleviation challenges. The LLI assessment was completed in 1996, and no one is sure of the impact of the crisis and its aftermath on community strength. While on one level there is evidence that many individuals relied on their community and kin groups for support, there is also evidence that the trying times reduced community contributions. Moreover, the quick crisis programs tended to follow the well-established pattern of over-reliance on the imposed local decision making structures. In addition, while social capacity was found in each of the 48 villages, the level of capacity as assessed by the LLI researchers varied widely across communities and regions.20 Communities with higher capacity had more frequent and diverse projects, collaborated more at the village (rather than neighborhood) level, and had more supra-village links. Finally, although community projects were generally more successful than government- initiated activities, an analysis of the failed community efforts pointed to a consistent set of problems. A persistent lack of information, skills, and access to technical assistance results in wasted resources due to poor design and implementation. An additional obstacle is that community projects often take a long time to complete because labor and funding are available only intermittently (as primary livelihood activities have to be prioritized and incomes are often seasonal). 20 Based on a set of subjective criteria used to rank capacity (including effectiveness of local groups. types of problems solved, types of collaborations and problem-solving mechanisms). - 19 - C) A Program of Pro-poor Sectoral Reform: Reintegrating Society and Government Poverty is not just a measure of economic status; poverty is about social relationships, and poverty is about power. It may seem curious that a report about poverty does not begin directly with policies and programs to improve education, or micro-credit, or irrigation, or health. But it is pointless to discuss any specific strategy, policy, investment, or project without first discussing the capability and the incentive of government as a whole-from the President to the front-line workers in the districts and villages-to provide effective action for poverty alleviation. The words "incentives" and "accountability" are words about power-about relationships of power between citizens and their government. These relationships need to be transformed, not just in the abstract and at the national level, but on the ground, where citizens and government workers actually interact in public services. Are teachers accountable to parents? Are puskesmas (health clinic) workers accountable to patients? Are public works employees accountable to the communities where infrastructure-roads, water supply, drainage, sanitation-is being created? Are agricultural extension workers accountable to farmers? A report by the World Bank, civil society groups, or even by some agency of the government can make "recommendations" about specific actions to alleviate poverty. But unless included in those recommendations are the changes that will alter the relationship of power between the poor and the government and between the poor and the elites in the society, little will actually change. Design reflects power Nearly all of Indonesia's successes and failures are the result of the good and bad things that happened not by chance, not by ignorance, and not by some inherent characteristics of the Indonesian people-but because of deliberate choices in institutional and organizational design. The strengths of the system were by design. The enormous improvements in education, health, and infrastructure facilities in Indonesia did not happen by chance, but because a system was designed and planned that could set ambitious targets for investments and then meet those targets. This system was designed to work with rudimentary capacity and address very basic needs. By the same token, the weaknesses of the system were by that same design. The weaknesses noted above in investment projects and in the SSN programs are not just happenstance or the result of idiosyncratic flaws in program design or the personnel implementing the programs. They are systemic and institutional characteristics that are the consequence of fundamental decisions about design. For instance, the top-down orientation of local governments and the replacement of local traditional social groups by vertically oriented "interest" groupings were designed to change the social and political relationships at the local level and reinforce central control in the interest of "nationalization" and stability. Once power was completely centralized and all accountability flowed to the very top, the system was ripe for the plucking-by design. The same system that could operate for good-to provide schools in every village, to extend electricity, to build roads-could also be used to form marketing monopolies, channel bank credit into privileged firms, "reserve" - 20 - sectors, seize communal lands and allocate them to "development" projects, and manipulate contracts. The lack of transparency in the government is also by design. Since government was systematically underfunded and had to rely on a variety of "informal" transfers and payments, and since the system was being regularly abused by elites, it could not operate openly. The system could not live in the light. Corruption is a symptom of weak governance, not the disease. The basics of good governance: information, voice and accountability Indonesians are embarking on a huge, exciting, tumultuous transformation. Over the next few years the fundamental design of governance in Indonesia is going to change. The forces already unleashed by democratization, decentralization, and a free press promoting the open exchange of information and views, will inexorably change the political and institutional face of Indonesia. Exactly how and when these forces will make their mark is hard to say. There is no set recipe for good governance; since the recipe will be cooked locally, it must rely on local ingredients and have local flavor. There are, however, certain basics inherent to any system that functions effectively: information, voice, and accountability. Free flow of information Without information there can be neither accountability nor voice. Conclusions from the Voices of the Poor and the Sustainable Livelihoods studies, which listened to Indonesians talk about their own experiences, underscore that an essential first step for all poverty reduction programs should be to break the line administration's monopoly on inforrration. (Box T2.3) Widespread publicity through multiple channels about contents of programs before and during program implementation should be given high priority. One primary criterion for monitoring and evaluating poverty alleviation programs should be the extent of awareness about the programs' objectives, available funds, eligibility, etc. that the officials administering them create among their primary target groups, i.e., the poor, and the more disadvantaged among the poor-women, isolated communities, ethnic minorities, etc. To support this goal, programs should have adequate budgets to promote public awareness and staff should be held accountable for the success or failure of their public outreach efforts. Voice for the poor The word "voice" implies that voices be heard; that the concerns of the poor can actually affect outcomes. The poor need to be able to influence the decisions that affect them-decisions related to public expenditure, program design, and implementation. There are two different approaches to enhancing the impact of public action for the poor: expanding choice and enhancing voice. The importance of choice-or the use of demand-side mechanisms to enhance the role of citizens in improving services-has been underplayed in the past. When people have a choice among alternative suppliers, they can exert pressure for improved service and get better services for themselves by searching out the best supplier. Programs to reach the poor should stri. e to give the poor at least as much choice as the non-poor, rather than limiting the poor to government suppliers only. Providing choice gives the poor a powerful voice. But choice is not possible in all situations; in many cases "public goods"-like roads, and police services-affect all citizens in the community. In cases where there is a local monopoly supplier, citizens must be directly involved in decisionmaking and in monitoring services. In these - 21 - instances, the goal is to amplify the voice of the poor so that their interests are heard at all levels of public decisionmaking and service provision. Box T2.3: Exclusion of the Poor from Local Decisionmaking Most people in poor communities do not expect to be fully informed or involved in decisionmaking. This attitude is the result of the systems established for community organization all over Indonesia by the central government three decades ago. A man from a village in Nusa Tenggara Timor explains: "When the LKMD (Village Development Council) calls a meeting, all the decisions about a project or program have already been made, Even an old, helpless and blind man like Pak Agus will be invited to this meeting, along with the rest of the village men. They would all remain silent and only listen. This is despite the fact that we all live and relate well with each other in the village. When women are invited to the meeting, they are only given the tasks of preparing and serving the refreshments. " Social inclusion, therefore, is understood to involve only the right to be informed about decisions already made by community leaders. Taking part in decisionmaking is considered the job of those in authority and power. Only they have access to information, because the system channels it exclusively through them. In some locations this system extends beyond the government to "community" and "traditional" groups as well. Even in Waikanabu, where the popular and responsive village chief had taken an active role in voicing the concerns of the poor to aid-giving agencies, poor men and women's groups were emphatic that: "Although many institutions can be influenced by the community, not all levels of the community can influence them. Those who are able to have influence are people with high social status-the village officials or the rich." Source: Nilanjana Mukherjee. August 1999. Indonesia Consultations with the Poor. Kuranji Bangsal and Babakan Sari. 2000. Sustainable Livelihoods Study. Site Reports. Amplifying the voice of the poor will require both organization and linkages. The poor themselves will need to organize and influence organizations at the grassroots level to advance their own interests. But these organizations must also form coalitions and linkages to broader groups that advance a common agenda. This is a difficult task to accomplish in practice (see Second Area of Action: Program Design to Put People First). One "voice" that is often excluded, but which is essential, is that of women. Women commonly report that, even in settings in which "the village" or "the community" is asked by a potential project sponsor to express its views, women are often relegated to a minor role (Box T2.4). And yet women are integral to poverty reduction, as they contribute a large percentage of agricultural work and economic earnings, in addition to their "traditional" roles of caregivers and homemakers. Accountability of decisionmakers Decisionmakers at all levels should be accountable to the people for all stages of public program and project planning, budgeting, implementation, and monitoring. In particular, they should be accountable for outcomes: do people find the public services useful to them, and are services improving over time? Meeting such goals will require creating a new ethic re-orienting public service incentives. Over time, Indonesia will need to strive for increased rule of law and transparent law enforcement. Part II of this report discusses possibilities for poverty-reducing initiatives in two broad areas-public policy and public services. There are a variety of actions that potentially could contribute to poverty reduction-from improving school quality, to eliminating policy corruption, to investing in basic infrastructure. However, none of these will happen in the most effective way unless there are changes in the way services are provided, policies are decided, and investment decisions guided. These changes must provide more timely and accurate information, promote the voice and expand the choices of the poor, and create real bottom-up accountability. Those who - 22 - provide services-all the way up to the top-must be accountable to those who are intended to benefit-all the way down to the poorest of the poor. Hence, a governance agenda is a poverty agenda. Box T2.4: Women Have No Voice in Decisionmaking at the Local Level Formalized community decisionmaking processes and mechanisms are an established part of Indonesian community life. "Community," however, normally includes just the men. Women's groups everywhere confirmed that women are neither invited nor expected to attend village meetings, w,hich are often conducted at male-only events and places such as the Friday post-prayer meeting at the mosque or Balai Desa (village forum). In Java women have their own community gatherings and activities in PKK meetings, posyandu (health) and saving and credit groups (arisan). These meetings, however, 'ocus on implementing externally-funded development programs or self-help initiatives, and have little connection to community initiated events. Men's groups mentioned that women may attend village meetings as members of PKK, which is a section of the village council (LKMD). Women generally perceived their role in meetings as that of silent observers or servers of tea and refreshments. Women and men seem to concur that "community decisions are the right and responsibility of men folk. Women's role is only to accept and implement them." Only in Harapan Jaya (a suburb of Jakarta) did women say they attend community meetings and speak up when necessary. Similarly, village chiefs and project functionaries arbitrarily decide who should be trained, based on traditional work-gender divisions. Construction and technical maintenance work is considered male. Only men are selected for such training, which later led to paid work and individual earnings. Women were selectively trained for activities requiring unpaid voluntary labor, such as hygiene promotion. Unpaid and unskilled work was considered appropriate only for women. Women are considered to be "uninterested in technical or managerial training" by those selecting the trainees. Women in every community expressed keen interest in receiving such training but reported that nobody ever asks them or gives them the opportunity to receive it. Source: Nilanjana Mukherjee. August 1999. Indonesia Consultations with the Poor. - 23 - First Area of Action: Economic Policies for Poverty Reduction The first area of action we discussed is often left out of poverty discussions. Many discussions of poverty focus only on direct poverty programs, and ignore the overall policy context. This can lead to situations in which the overall policy climate-major decisions on economic strategy--either ignores or works against the interests of the poor, while some small poverty programs are trotted out as the "solution" to poverty. A thriving economy, in which all Indonesians share in the gains, is almost certainly the single most important factor in poverty reduction. Figure Al. 1 shows scenarios (not plans or forecasts) for what would happen to expenditure poverty under various growth rates. The horizontal line indicates the point at which poverty would be halved. If incomes stagnate and there is no improvement in income distribution, then poverty will remain high. If Indonesia cannot return to its previous rapid growth (and say, grows only at 2 percent per capita per annum), then the magnitude of poverty reduction will be very much smaller than if Indonesia can resume a sustainable, rapid growth rate. Figure A1.1: Growth and Inequality Both Affect Poverty 120 100 - 1999 2000 2001 2002 2003 2004 Year ---% growth no change --% growth improved ----2% growth no change 2% growth improved - W--5% growth no change -4--5% growth improved - - Goal Source: World Bank staff estimates But who benefits from this growth is important. As Figure Al.1 shows, if all of the gains of increased output go to the elites, then poverty will not fall as quickly, even with rapid growth. Conversely, even with modest growth, large improvements in inequality can lead to substantial reductions in poverty. However, the "improved Gini" (the "Gini" coefficient is a common measure of expenditure or income inequality) scenario assumes improvements in inequality that are much larger than any yet observed. In reality, with existing economic forces (technological change, modernization), it will be challenging just to maintain the status quo. Indonesia cannot simply rely on "growth "as the answer-each policy action needs to be assessed on its merits. But even this assertion is still too simplistic. One does not "choose" to have more rapid growth-growth is an outcome of the interaction of government policies and programs and the millions upon millions of decisions that Indonesians make as investors, producers, and consumers. - 24 - The old appeal that if something is "good for growth" then it must be good-and good for the poor-is not true. Under the banner of "economic growth" the past government justified expropriating land from farmers for golf courses and hotels, favoring privileged individuals in huge uneconomic and unneeded investments, and granting favorable terms on concessions that over- exploited natural resources. The government is also moving ahead with internal financial liberalization that created the conditions for large economic groups to create an interlinking of banking and business, providing a boom for them and a bust for the country. Table Al1 shows the spectrum of possible policies and investment choices of the government. As a start, potential growth impact alone should not justify a particular policy choice. Instead, potential distribution impact should be given equal consideration-in which of the table's boxes would a given policy option fit? With some growth-promoting policies, most of the gains accrue to the poorer part of the population-and these should be high priority. In others the gains go almost exclusively to the rich, powerful, and well-connected. These policies should be avoided. By the same token, there might be actions that appear attractive for redistributing wealth in the short run, but which in the long-run will lower growth prospects sufficiently that they are not in the best interests of the poor. Table A1.1: Not all Actions that Benefit "Growth" are Good for the Poor.. .Priority Should Go to Policy Initiatives that Bring Pro-poor Growth (Policy Examples in Parenthesis) Impact on Growth Big Medium Neutral Negative Impact on Big Highest priority High priority Priority Caution improving (quality basic (well targeted distribution of education) safety net) output Medium High priority Priority Caution Avoid (improved smallholder productivity) Neutral Priority Caution Avoid Eliminate (sound macroeconomic, external policies) Negative Caution Avoid Eliminate Eliminate (policy corruption, marketing restrictions) Within this first sphere of policymaking there are three elements that are critical to developing a poverty strategy: * Resumption of economic growth. * Economic empowerment of the poor in the markets important to them. * Public expenditures that benefit the poor. A more detailed analysis of these elements follows. - 25 - First Area of Action: Resumption of Rapid Economic Growth This section will be brief, because most of the actions to support rapid growth are discussed extensively in other documents from the World Bank and elsewhere. Here we just highlight the importance for the poor of increasing growth by: * Establishing good fundamentals (internally and externally). * Eliminating policy and petty corruption so that decisions are made on merit, not personal interest, and the poor can be relieved of obstacles to their progress. * Avoiding the re-imposition of internal trade barriers as decentralization proceeds. * Creating an environment in which small and medium enterprises-important sources of labor demand and wage growth--can thrive even without special favors. * Raising rural incomes by supporting productivity improvements-for both farm and non- farm activities-and moving away from price supports for basic commodities. A) Growth Policy Fundamentals There are certain fundamentals of growth that are critically important. Although these will be critical to poverty reduction, this report will not go into any great depth since these issues are widely discussed elsewhere. Briefly, these fundamentals include: * Fiscal prudence No country has created prosperity by running large deficits-deficits lead to increased debt and inflation and are inconsistent with external stability. In Indonesia to avoid large deficits, the government will have to increase the tax base and its ability to increase fair (non-regressive) taxes as well as keep spending in line with revenue mobilization capability. Over the next few years the cost of bank restructuring and decentralization will place fiscal policy under great stress and difficult budget choices will need to be made. * Corporate and financial (banking system) restructuring Restructuring is necessary to get the private sector going again. Of course, this does not mean just throwing good money after bad; merely recapitalizing state and private banks while continuing 'business as usual' in banking supervision and regulatory oversight is asking for another crisis. * Reasonably outward-oriented external policies Countries do not solve problems by retreating from the international economy. This does not mean that Indonesia must implement absolutely free trade in every good immediately nor does it mandate a completely open capital account (on all instruments and at all maturities). But Indonesia needs dynamic and open engagement with the world economy to return to rapid growth. * Fair and transparent legal climate for investment Investors need a stable operating environment and must believe that their contracts will be honored. In the past, they gained such confidence through personal relationships with powerful officials in the government and military-not through the rule of law. The old system of personal guarantees of investments should not-and cannot-be recreated. Indonesia needs a legal and corporate governance system based on impartially enforced standards and laws. - 26 - B) Elimination of Policy and Petty Corruption Policy corruption Corruption over the last decade in Indonesia was not clandestine. It was widely apparent and permeated all levels of the government. Decisions were made on the basis of financial advantage to key players, not the public interest. Examples abound of decisions made on the basis of benefit to important actors, not on the best judgment of technical specialists. Some of these decisions include: * Monopoly commodity-marketing arrangements for items like cloves. * Underpriced timber concessions and lack of enforcement of regulations. * Excessive capacity and unrealistic prices in Independent Power Production (IPP) contracts. * National investment policies (such as the "national car"). Another dangerous area of potential policy corruption is the involvement of the military in economic activities. That both the military as an institution and individual officers (both active and retired) have direct interests in generating profits from private transactions seems inconsistent with the military's role as a neutral guarantor of national security. The insidious thing about policy corruption is that it takes otherwise good policies and turns them rotten in implementation. The pattern of responses in the financial crisis reveals this well: * There was danger of a financial meltdown if banks began to suspect other banks would default on inter-bank claims-a policy of liquidity was the correct response. The result: there are indications these liquidity credits were badly abused. * Creditors needed a bankruptcy court to help speed the process of corporate restructuring and a system was built-even designed-to minimize the problems of corruption in the judiciary. The result: Members of the judiciary devised ever more clever ways with which to abuse their power for personal gain. Eliminating regulations that work against the poor The poor are affected by the lack of law and by petty corruption. They must pay off local police and local government officials for "permits" or permission to run small-scale businesses, get drivers licenses, obtain residency permits (KTP), or open market stalls. According to one study, 30 percent of costs for SMEs comes from red tape and corruption. Possibly more important than the level of costs, is the uncertainty corruption and red tape creates. Corruption does not only decrease income, it increases income vulnerability and prevents competitiveness. There are two ways to address this problem: * Eliminate regulations that are being abused. Even if a regulation has some legitimate objectives, if it is being abused to create pay-offs and to limit the opportunities of the poor, it would be preferable to have no regulation at all. * Create some way that individuals and businesses can complain/appeal/petition against the unfair extraction of their profits. Obviously, since the local police and official apparatus already share the spoils, they could not be involved in the new mechanism. - 27 - C) Maintaining Open Internal Trade One important reform in the immediate crisis period was the elimination through Law 18/97 of the restrictions and taxes on the movements of goods within the country. Many regions had used taxes on internal movements of commodities to generate revenues. This often led to official and unofficial monopolies on the marketing of crops that worked against farmers. An investigation into the impact of this internal trade deregulation by the Persepsi Daerah group in SMERU (a Jakarta-based social monitoring group) surveyed 14 representative provinces and 43 kabupatens (districts). The four principal findings were: * Taxes were removed Local governments at both provincial and tabulate levels did deregulate taxes and levies on agricultural goods in trade. These actions included the dismantling of monopsony rights, quotas, and numerous trade barriers. * Farmers benefited from the reduction of monopolies, monopsonies, and a lightening of the tax/retribusi burden. Using relative prices to reflect the share accruing to the farmer, we found that in almost all of the case studies examined, the share to the farmers increased, partly due to reductions in costs (Table A1.2). In addition, the removal of market distortions also improved market efficiency. * Local revenues (PAD) at both the kabupaten and provincial levels declined significantly. However, this decline was mostly due to general business downturn (e.g., decrease in motor vehicle transfer tax revenues). * Local governments are trying to reimpose taxes Much has been achieved in removing price distortions, but it was achieved by centralist imposition. Already local governments are proving ingenious at inventing new revenue sources, bending the rules considerably to do so. Furthermore, the problem of illegal levies still exists. As decentralization proceeds, there will be pressures for local governments to establish new revenue sources (see First Area of Action: Poverty Focused Public Expenditures). It would be very unfortunate if decentralization led to the return of taxation of internal movements of goods, services and people. Maintaining Indonesia as an open market for goods, finance, and services and not allowing individual regions to establish impediments that impoverish their own, or neighboring regions, is important. D) Enabling Small and Medium Enterprises (SMEs) to Thrive Small and medium enterprise development contributes to poverty alleviation by promoting both economic growth and social justice. In Indonesia, 88 percent of the workforce, and almost all of the working poor, are employed by SMEs. The sector provides the poor opportunities to generate income and assets. Business ownership can provide the poor a source of empowerment and financial security. SMEs are also a primary distribution system for basic goods and services for the poor, and thus the efficiency of the sector has a direct impact on their well being. - 28 - Table A1.2 : The Impact of Tax Reduction and Deregulation on Farmers: Farm Gate as a Percentage of Wholesale Prices in Consuming Areas for Some Commodities21 Proportion of Final Wholesale Trade or Processing Factory Price Received By Farmer No. Commodity Province, Kabupaten After Before Deregulation Deregulation Change (Mid-1997) (Early 1999) 1. Potatoes Kerinci, Jambi-Padang 82% 85% 3.2% Gowa,Sulsel- 60% 71% 11.1% Kalimantan 2. Coffee [arabica] Polmas, Sulsel 91% 94% 2.9% [robusta] Temanggung, Jateng 95% 98% 3.5% Karo, Sumut 66% 71% 4.7% Malang, Jatim 89% 94% 5.6% Kerinci, Jambi 91% 93% 2.4% 3. Clove Minahasa, Sulut 83% 97% 13.9% 4. Shredded tobacco Temanggung, Jateng 63% 94% 3L9% Sampang, Jatim 89% 95% 5.8% 5. Fresh fish GngKdu'86% 80% 5.7% Yogyakarta Gorontalo, Sulut 60% 80% 20.0% Simple average 8.8% Median 6.5% Source: Syaikhu Usman et.al. December 1999. Deregulasi Perdagangan Regional: Pengaruhnya terhadap Perekonomian Daerah dan Pelajaran yang Diperoleh (Regional Trade Deregulation: Tht Impact and Lessons Learned). SMERU Working Paper. Unfortunately, SMEs in Indonesia face so many barriers to development that they do not fulfill their potential to generate income or improve wealth distribution for the poor. SMEs only account for 38 percent of value added. This low figure stems partly from the greater labor intensity of small enterprises, but also reflects the poor business environment, low skill development, and low access to capital and information of SMEs. The result of such a poor business climate is disappointing levels of productivity throughout the entire SME sector. This leads both to lower income generation for those at the bottom of the economic ladder, and lack of innovation and rapid growth for the economy as a whole. Government initiatives, even if well-intentioned, often impede the SME sector. Subsidized credit, for example, is not the most effective way to encourage SMEs, as only a few ultimately benefit. Efforts to improve performance of SMEs should focus on removing key obstacles that have held back the sector for decades and which continue to constitute the greatest threat to the long-term development of a more productive and innovative SME sector. These efforts include: 21 This table includes five examples from the 20 commodities included in the survey. Change in farm ,ate price as a percentage of the wholesale price ranged from a 32 percent increase for tobacco in Jateng, to a 6 percent decrease for fish in Yogyakarta. Only two of the 36 examples showed a decrease. The simple average for all 36 examples showed an increase of 9 percent and the median increase was 6.5 percent. - 29 - * Remove market distortions Government-licensed monopolies, corporate tax breaks, restrictions on market entry and investments, and price controls are generally disadvantageous to smaller enterprises which have neither the resources nor the political clout to benefit from most of these policies. Even policies nominally created to help SMEs- such as mandatory partnership or lending programs-lead to inefficient allocations of resources without promoting sustained benefits. Elimination of such distortions can strongly contribute to SME competitiveness. * Eliminate corruption and red tape Corruption and red-tape account for an estimated 30 percent of SME business costs in Indonesia. One study found that 46 licenses were required to operate a simple trade business. Moreover, recent surveys have shown that despite the government's elimination of 73 licenses, levies have actually increased since the crisis. Under such circumstances, many entrepreneurs choose to remain informal, often foregoing growth that might put them on the "radar screen" of local bureaucrats. An increase in transparency and a reduction of red tape should be a priority for the government. Leaders should also ensure that local businesses have a mechanism through which they can appeal their treatment and advocate for the reform of regulations. As decentralization occurs, significant efforts will need to be made at the local levels to ensure such measures are adopted around the country. * Develop a more strategic SME support system Indonesia already has dozens of programs run by a variety of ministries aimed at supporting smaller enterprises.22 Little public data exists on the costs of these programs, nor on their impact on client productivity. Moreover, many programs overlap or duplicate each other, indicating a lack of strategic planning and coordination between different parts of the government. In particular, there seems to have been no government-wide strategy to determine which projects should be implemented, and how performance should be measured. The result is a surfeit of ineffective programs contributing little to the ultimate productivity of SMEs, yet demanding resources that could be used elsewhere. As responsibility for programs and support to SMEs is decentralized, there is a risk that poor program design and inefficiencies will proliferate. * Boost skills development In a recent study, 58 percent of SMEs cited lack of human resource development as a major obstacle to growth. Easing this constraint is much more difficult than it seems. Enterprise surveys consistently show that most SMEs don't know about government programs they may be eligible to use, or they hold these programs in low esteem. Reasons for these reactions include: inappropriate and inflexible program design; low skill levels of service providers; focus on quantity over quality; improper targeting of programs; and administrative waste. A shift to a more commercial model for business development services would allow for more effective and efficient support services for SMEs. * Improve access to credit Banks in Indonesia tend to lend to SMEs that are related to larger clients, can put up more than 100 percent security for a loan, that have some special relationship to the bank, or are eligible for government guarantees. Few banks have the 22 Examples include sectoral projects, clustering projects, revolving grant facilities, linkage programs, ISO training centers, quality control programs, technology centers, research institutes, vocational training, national standards accreditation, information technology projects, entrepreneurship training, start-up training, technology training, business clinics, credit guarantee programs, 13 subsidized credit lines, matching grant programs, export promotion, investment promotion board, foster father program, and venture capital programs. -30- ability to assess the true creditworthiness of SME clients. They tend to have faulty risk assessments, low cost awareness, improper incentive structures, low productivity, and inappropriate instruments for SMEs. The government has tried to compensate by subsidizing and guaranteeing SME lending and imposing SME credit quotas. This approacn has further distorted the market for SME and micro loans and made the sector even more un ittractive for commercial lenders. Addressing these constraints to SME development is an important element cf an overall growth strategy. Many, both in government and in the donor community, have made recommendations. Box Al 1 reports on the proposed strategy of the World Bank. Box A1.1: Thriving SMEs: A World Bank Strategy It is the World Bank's opinion that improving the performance of the existing support sNstem and encouraging private provision of services and financing should be the government's goals. If new programs are created, the design should reflect international best practices, with management contracted olt to qualified private managers and minimal scope for governmental interference. Government policy steps should address constraints in five categories: SME strategy formulation; business environment; skills developnent; access to capital; and technology and information. SME strategy formulation SME policies and programs are fragmented across ministries and specialized agencies. The creation of an inter-ministerial SME Task Force is a step in the right direction. Much of the work proposed below will be the responsibility of the SME Task Force. The Task Force must first focus on the completion of an Action Plan, including concrete deliverables, a timeframe, and division of responsibility. Oversight is needed at the coordinating-minister level to closely monitor the Task Force, ensure deliverables are met, and provide political support when conflicts arise or resistance is met. Currently, regional governments are not prepared for increased responsibility over SME policy. It will be necessary to develop a capacity-building program to help regional governments work with the private sector to stimulate growth and opportunity. Identifying some pilot programs with progressive regions cz.n also provide a good demonstration for other regions to replicate. A strategy at the national and regional levels will have to address the following areas: Business environment The proliferation of licenses, permits, taxes and levies imposes major costs on SMEs. In addition, SMEs face an "uneven playing field" due to laws and regulations thit favor large conglomerates and cooperatives, or impose high fixed costs on businesses. The creation of one-st,p shops at the regional level should be promoted, possibly through a pilot or block-grant program. The government should set up a technical team composed of technical specialists to help with the roll-out of these centers. Adjusting this balance will be important to improve execution of the competition law, and continue judicial reforms, particularly as it pertains to contract enforcement. Also, there should be adequate formal channels for SME advocacy in the policymaking process, with particular attentiveness paid to policies that impose a significant and uneven regulatory burden on SMEs. Skills development Government programs aimed at raising skills of SMEs are of variable, often low, quality. It will be important to develop rigorous performance criteria for government prograrrs and conduct evaluations based on these criteria. In addition, the Task Force should develop and implement a plan to eliminate, privatize, or restructure all programs that do not meet the performance criteria. In regions where private service providers are rare, there should be incentives in place for the creation of private-public partnerships to fund local capacity development, focusing on the creation and upgrading of servicu providers. In regions where private service providers exist but lack capacity and quality, private-public pariiership can be relied on to expand the market and improve the quality of private services. (Continued on the next page...) - 31 - Access to capital As already discussed, banks don't lend widely to SMEs because it is costly and risky and mere provision of subsidized credit is not the answer. The creation of a credit bureau and credit registries by the private sector can improve access to information and reduce the risk of lending to SMEs. In addition, there should be incentives for banks to invest in training of their own staff and develop more appropriate instruments and procedures for SME lending, possibly delivered by international advisors and specialized institutions. Improving secured transaction law will also simplify and lower the cost of registering movable collateral. In the meantime, most large banks have lending constraints due to the crisis. The restructuring and recapitalization of the banking system is thus very important to revive lending to SMEs. In particular, BRI requires significant management and operational restructuring to make it an efficient SME bank. This restructuring needs to be accelerated with a view to privatizing BRI in the medium term. For small financial institutions that lend to micro-enterprises (e.g., BPRs, deposit-taking NGOs, and credit unions), there is a need to set up supervision and support mechanisms to ensure best practices are in place. In addition, there is a need to conduct a thorough review of PT Madani, including benchmarking against international best practice. Many SMEs still have non-performing loans due to the explosion of interest rates during the crisis. IBRA is on the right track expediting the resolution and sale of its small enterprise debts. This effort needs to be extended to the rest of the banking sector, which has been slow to resolve such loans. Equity financing can be another constraint for SMEs. The government should consider the creation of private investment corporations that are privately funded but can be leveraged by quasi-equity from the government. A review of the role of PT Madani should include consideration of this model as an alternative to a government-run venture fund. Infrastructure and information technology Small businesses suffer disproportionately from inadequate systems of communications, marketing, and transportation. Infrastructure services must be provided in a manner that supports entrepreneurial risk-taking. Transport and distribution infrastructure must be enhanced. Particularly for the outer islands, port facilities and regional air service need to be improved. In addition, marketing and and distribution channels need to be made competitive. The high cost of telecommunications is a major impediment to expanding access to information and the internet. Increasing competition and reducing user fees is the key to bringing Indonesian SMEs into the information age. Source: World Bank staff E) Raising Rural Incomes For the benefits of rapid economic growth to be broadly distributed among the rural poor, it will need to be based on productivity improvements in rural activities, not propped up through trade protection. A difficult policy area for Indonesia's new democracy is defining a sustainable transition path from control-oriented agricultural policies of the earlier governments to a public role of facilitating rural economic enterprise. From a poverty perspective, a big part of the challenge comes from the fact that many of the agricultural commodities produced by small farmers are also important items in the consumption baskets of poor households. Even many rural farm households are net consumers of basic food items, including rice. Attempting to benefit small farmers through a high price policy supported by import tariffs usually has a negative impact on poor households, including many poor farm households (Box A1.2). Moreover, price protection based on tariffs increases the costs of inputs to industries on which the poor rely as consumers, purchasers of inputs, and employees. Food processing industries - 32 - and animal food producers, for example, import wheat, soybeans, soymeal, and maize to fill shortfalls in domestic availability. A protection policy aiming to protect domestic farmers from these imports may provide temporary income gains, but does little to improve farmer productivity and makes domestic processing industries less competitive. Box A1.2: Rice-Growing Hamlet of Garut Hurt by High Rice Prices The poor, by their own criteria of poverty, make up 91 per cent of the households in the small rice- growing hamlet of Babakan, near Garut, West Java. These households are dependent on income earned as small farmers, sharecroppers, agricultural laborers, and circular migrants. The monetary crisis (krismon) had a severe impact on their standard of living. The main reason lay in the fact that, despite the agricultural base of the local economy, the majority of households have to buy rice throughout the year. Many could not afford to do so as the price doubled to Rp. 3,500 per kilogram and instead were forced to eat cassava. Nor could th-y afford to purchase the usual amounts of other goods like frying oil, garlic, and soap. Source: May 2000. Sustainable Livelihoods Study: Garut Site Report. The current debate over rice policy encapsulates these issues. Rice retains a profile in political discourse that far exceeds its capacity to achieve rural income objectives. Calls for high domestic rice prices often stand in the way of developing a more robust rural income policy. Often overlooked is the reality that rice production is a declining component of rural households' total income: poor rural households on average get less than half of their income from agricultural activities, and only about a fifth of their income from rice production. Future gains in income can only be sustained through productivity gains, not price interventions on commodities that are a declining source of producers' income. The rice economy has undergone abrupt and wide-ranging changes since 1998. The government no longer provides general consumer subsidies through sales from public stocks to the market, and instead implements a national program that provides rice at a subsidized price to poor households (OPK). The State Logistics Agency (BULOG) no longer has a monopoly on rice imports. Private imports are permitted with a specific tariff applied at the equivalent of about 30 percent. Manipulation of customs documentation and processing, and outright smuggling, however, blunt the effectiveness of this trade instrument. BULOG also no longer has access to cheap capital from the Central Bank since the latter's enabling law was revised in 1999, and thus relies on commercial credit for commodity purchases. BULOG is also charged with implementing a floor price (which has increased to levels well above the world price), but has not effectively supported this floor during the previous two peak harvest seasons. Thus, the institutional, financial, and policy components of rice policy are all in a fragile state. The low rice prices that have followed these changes have been a relief to many of Indonesia's poor. But, the poor are a varied group, and, as a DFID-funded Sustainable Livelihoods Study discovered, some poor rice farmers have been hurt by these changes. Pak Asep, for example, like many small rice farmers in Indonesia, owns only 0.1 ha of irrigated land. He works as an 23 agricultural laborer to increase his income. Today he finds it difficult to understand why the market value of his rice crop has fallen, while the cost of inputs has gone up. He believes that fertilizer should again be subsidized if the government is unwilling to make a substantial increase in the floor price for rice. He also has heard that rice is being imported, and is puzzled as to why the government should allow imports, especially at harvest time. Pak would like the government to develop some 23 Source: May 2000. Sustainable Livelihoods Study: Garut Site Report. - 33 - kind of a rice-purchasing system to ensure that he receives the floor price. Because the Village Cooperative (KUD) has never functioned in the interests of small producers, he sells his rice to private rice-traders. His household remains poor because his profit margin is extremely narrow and because he has to sell his whole crop to pay debts incurred prior to harvest and to obtain money for cultivation of the next crop. The conditions that allowed the old paradigm of state control of the rice sector are unlikely to return. What will replace it is still being debated, although the direction is toward greater reliance on market mechanisms. Over the long run, local governments should seek to understand the burdens these changes are putting on smallholders, help them grasp what is happening, and discuss ways in which these farmers could be supported to shift to more productive and diverse activities. Future directions that will contribute to pro-poor impacts and a more efficient and transparent public role in the rice sector are as follows: * Change price policy The government needs to move away from the existing inflated and inoperable floor price for paddy rice. An alternative is to implement an administratively set procurement price that would apply to public purchases of volumes needed for maintaining emergency stocks and the subsidized rice program for poor households. Concentrating these purchases during the peak harvest would attenuate the farmgate price decline during the harvest period. * Trade policy The current policy stance, a modest level of temporary protection of domestic markets, appropriately balances producer and consumer welfare interests in the existing context of historically low world prices and weak rupiah. Higher tariffs are unlikely to be implementable because of weaknesses in customs and border controls, and would benefit rent-seekers more than farmers. Imports should remain open to private participation and BULOG imports should operate by the same rules. * Develop role of BULOG BULOG's mandate includes maintaining emergency rice stocks, operating the subsidized consumer rice program (OPK), and procuring for these public programs domestically so as to bolster domestic demand and prices during the peak harvest season. BULOG's reporting responsibility has shifted to the Ministry of Agriculture in September, 2001, which will require transparant management to ensure that consumer, not just producer, welfare is carefully balanced in policies and operations. The planned change in BULOG's legal status to a BUMN no later than May 2003 will bring a change in its accounting rules, and hence greater transparency in its financial management. However, if this shift in BULOG's status is accompanied by forays into commercial trading for profit of commodities other than rice, government policy will need to be scrupulous to ensure that preferential rules and practices are not established that disadvantage private commodity traders. * Enhance productivity of farmers A multi-dimensional effort is required that at the most basic level will involve the government shifting from a guiding role to a facilitating role. This shift will require the government to: > Shift policy from an output-target orientation to a farmer-income improvement objective. This change will have implications for a broad range of policies and decisions, ranging from farmers' crop choices to provision of public services. > Better funding of agricultural research to reverse recent erosion of budgets. > Liberalize more aggressively fertilizer production and supply to increase market competition and supply service standards of farm inputs. - 34 - > Continue rural microfinance reform along the current, tentative direction of strengthening the institutions of microfinance delivery and transition away from proliferating subsidized-credit products. > Improve rapidly land certification and administration, and foster multi-stakeholder formulation of a broader, medium-term agenda for land policy reform. Such reforms will begin to provide farmers with greater security and productivity improvements in land use. > Provide a healthy environment for farmers to create member-driven, enterprise-oriented organizations, such as cooperatives and water user associations, to help generate efficiencies in production and marketing. - 35 - First Area of Action: Economic Empowerment of the Poor Although there are many "strategy" recommendations for the public sector, fact is, the poor will rely on themselves. The government is sharply constrained and is unlikely -either through direct transfer or other direct programs-to lift the poor by direct action. Contrary to conventional perceptions, the poor are hard working and resourceful and they will raise themselves out of poverty through what they earn from their assets. The factor that would have the most immediate impact on the poor would be creation of an economic environment in which the poor can help themselves by having a fair chance in markets. As emphasized throughout this report, creating such an environment does not necessitate additional government intervention-in focus group discussions with the poor the pleas for the government to stop doing things that actively disadvantage them were perhaps more prevalent than the expectation that the government might actually do something to help; in other words, the message to government is to do less, not more. However, in many cases, such as acquisition of land and natural resources, government action will be needed to realign markets where privilege has favored a few at the expense of more transparent, informed competitive exchanges. But, the government needed is not one that sits far way in Jakarta; rather one that listens to the people who have been sidelined-one that is accountable to Indonesia's orang kecil, or the "little" people. In this section, we review the markets and the policies that have shaped them for the assets most important for the poor: * Labor * Land * Natural resources * Capital And, we discuss how these markets could be restructured to help the poor compete more effectively. One issue that is crucial to all the sources of income for the poor is security of person and property. Security comes from fairly enforcing the rule of law, e.g., creating active legal systems or arbitration institutions that do not favor the economically and influentially strong over the weak. The World Bank's recent World Development Report: Attacking Poverty emphasized the importance of rule of law for all the world's poor and noted several factors important to putting law's protection within their reach, including an impartial judiciary and modern police force (Box Al.3). The report also notes that even where legal systems work, the poor require special assistance given the complexities of law and the expense of legal procedures. In Indonesia, breakdown of order and the absence of local conflict resolution fora manifest themselves in many ways harmful to the poor; from social upheaval and large numbers of internally displaced persons, to lost job opportunities as investors are scared away. The devastation in Maluku, the simmering discontent and sporadic violence in Aceh, the unrest in Irian Jaya, the unsettled refugee situation in West Timor, and interethnic mayhem in Central Kalimantan have led to tragic loss of life. This extreme violence impoverishes people in numbers - 36 - Box A1.3: Rule of Law Matters Greatly to the Poor "The rule of law means that a country's formal rules are made publicly known and enforced in a predictable way through transparent mechanisms. Two conditions are essential: the rules apply equally to all citizens, and the state is subject to the rules. How state institutions comply with the rule of law greatly affects the daily lives of the poor people, who are very vulnerable to abuses of their rights. The rule of law is upheld through many channels, the most formal being the legal and judicial system. The legal and judicial system constrains and channels government action-and maintains clear rules and procedures for upholding an individual's constitutional rights. For poor people, a crucial aspect of the rule of law is the ability to live without fear of lawlessness and harassment. An effective modern police force is needed to maintain order by enforcing the law, dealing with potentially disorderly situations, and aLtending to citizens in distress. Even when the legal system is well run, poor people face constraints in using it. Poor people typically have little knowledge of their rights and may be deliberately misinformed." Source: The World Bank. August 2000. World Development Report 2000/2001: Attacking Poverty. that have yet to be calculated, as families are forced to relocate, income-earners are kdled or the means by which they earn their living destroyed. In less extreme cases, the rash of security incidents experienced by ordinary businesses outside the most troubled regions-particularly, but not exclusively, mines and plantations-are giving pause to potential investors. Illegal land occupation, illegal mining, and arbitrary claims for special payment are only some of the more common examples in which security of property and ability to conduct business has been threatened. While the economic downturn and withdrawal of the military may account for increasing disorder, the deeper causes are as varied as Indonesia's diversity. Some of these problems are the legacy of suppressed freedoms and the capricious use of state power in the past. For example, forest exploitation licenses were commonly assigned to corporate concessionaires without any meaningful consultation with local people about sharing benefits or avoiding negative environmental impact. Others relate to longstanding issues of identity and autonomy or ethnic and cultural conflicts. And, others appear to be symptomatic of the virtual breakdown in law and order, especially in some of the more outlying provinces. As lawlessness translates into "squeeze" and uncertainty and investors go elsewhere, so do jobs and other income opportunities for the poor. Over the long run, lawlessness and the absence of local mechanisms for conflict resolution will make it very difficult for the poor to have a fair chance to obtain labor, land, natural resources or capital. Security issues will need to be handled through a range of policies that build professional legal, law enforcement, and military institutions. But these institutions must be grounded in local governance processes and grow out of real cooperation and consultation among stakeholders. In the short-run, a return to improved security and fair economic relations will require engagement of local solutions and mediation until Indonesia's judiciary regains credibility. Cooperation from government, citizens, and business will be needed to build medium-term solutions (Box Al.4). Longstanding grievances of local communities must be addressed openly, and dealt with fairly. At the same time, it may be prudent for businesses to participate more fully in the welfare of the local community as part of a more general overhaul of their corporate governance framework. Where violence has already ruined lives and destroyed property, rebuilding and reconciliation must be the priority. Where situations have yet to erupt into such extremes, cooperation and local engagement offer a chance for legitimate grievances to be aired and negotiations to be worked out without - 37 - violence or its threat-which cannot be allowed if innocents are to be spared, and if the proper climate for poverty-reducing economic growth is to be maintained. Box A1.4: Building Good Institutions "Constructing high-quality public institutions is essential for ensuring that diverse identities become a developmental asset, not a source of political division and violence. This is especially important in countries with abundant natural resources, such as oil, diamonds, and minerals. In environments with little institutional accountability and transparency, the exorbitant rents from these resources become a primary source of competition among ruling factions. Civil society organizations and the state can do much to lay the institutional foundation for groups to cooperate for the common good. Institutions need to be participatory, credible, accountable, so that people can see the benefits of cooperation. Underpinning these institutions need to be constitutional and legal systems and representative political systems, which allow groups to work out their interests through mechanisms other than violence." Source: The World Bank. August 2000. World Development Report 2000/2001: Attacking Poverty. A) Labor: The Most Important Asset of the Poor Most of the poor are "unskilled" workers in rural areas. Their earnings are the result of numerous transactions, most of which are "informal"-below the radar of government or corporation. There is very little scope for the government to intervene in these rural and urban informal markets to directly raise wages. The most important thing the government can do is have a development strategy that seeks rapid expansion of demand for labor and allows labor to reap the maximum rewards the market will bear. Labor markets are extremely flexible in Indonesia. Much confusion about the expected impact of the crisis on "unemployment" could have been avoided had analysts drive through any stretch of Indonesia, urban or rural. In Jakarta, the streets are crowded with small "restaurants" (a glorified name, as many consist merely of a cart and a couple of stools) known as kaki lima; small kiosks selling a few soft drinks, candies, and cigarettes; peddlers of various types; trash collectors (pemulung) pulling their carts from house to house; transport providers (from three-wheeler bajaj to motorcycle taxis (ojek) to pedicabs becaks) and laborers walking with their spades looking for a day's work. The densely populated rural areas have the same variety of activities-field work, transport, home industry (weaving baskets, making snacks). In this kaleidoscope of multiple, informal, flexible ways in which people eke out a living, the concept of "unemployment" is a mirage. Moreover, for the poor with few assets or savings and little or no "safety net" to catch them, "unemployment" is not an option. The labor market response to the crisis was a shift from formal to informal work and from industry into agriculture and services. The crisis affected individuals to different extents, and they responded accordingly. A SMERU study uncovered a variety of experiences. Pak "A," a junior technical school graduate, had been working in a shoe factory for the past 8 years for a basic salary of Rp. 160, 000 per month. With frequent overtime he was usually able to earn around Rp. 300,000 to 350,000 per month. His severance pay of Rp. 2.8 million, plus a payment of Rp. 700,000 (from the Labor Insurance Scheme), was used to build a house on land owned by his parents in the village of Margajaya, near Bogor in West Java. Not long after his retrenchment, he managed to find work as a room boy in a Jakarta hotel with a monthly salary of Rp. 90,000. Although the salary is small, he often receives tips from - 38 - the hotel guests, so he is able to take home as much as Rp. 400,000. Despite his initial fears, he managed to cope after being laid off. While many laid-off workers like Pak "A" were able to find other forms of employment, over all, the poor were much worse off after the crisis. The issue for Indonesia's poor was loss of wages, not unemployment. On Java, especially, labor markets in rural and urban areas have long been interconnected, so that changes in one spill over into the other. While the crisis may have had its epicenter in urban areas, its aftershocks were felt everywhere. The informality, flexibility, and interconnectedness of labor markets in Indones)a limits the manner in which the government can intervene directly. Still, as discussed above, cooperation among government, laborers, and the private sector to improve the labor climate is critical. Over the long run, government should allow the labor union movement to develop in healthy and productive ways that allow labor to bargain on an equitable basis. The previous regime of large, government- dominated unions at the national level is not a good model. Boosting public sector employment (forcing the public sector to hire more employees through public works programs) is not a viable method for increasing the long-termi standard of living of workers. Public employment schemes, except as an emergency backstop measure, do little to affect the overall market for labor because they are not fiscally sustainable. They can, however, have some role as a safety net (see Second Area of Action: Safety Nets for the Poorest, and Coping with Shocks. The other important roles of government in the labor market are to formulate and enforce appropriate protective legislation regarding safety, environmental exposure, and child labor practices. Some groups of workers-such as young females working abroad-need additional legal protections from the Indonesian government due to their vulnerable position abroad. Currently, the system often works to protect interests other than those of the workers. B) Land: The Critical Asset of the Poor Access to, and secure possession (whether under individual or community rights) of the land that they manage are critical to the poor-in both rural and urban settings. As in many other areas, Indonesia now confronts great social discord over past practices of land allocation and administration that actively disadvantaged the poor in favor of well-connected investors and the land administration bureaucracy. Calls for sweeping reform of land administration and land policy are multiplying, and how these reforms are implemented will have a major impact on poverty alleviation. The complexities of these important issues are given fuller treatment in Annex 1. Rural land There are two core debates that confront Indonesia on rural land; the outcome of these debates will have a direct bearing on poverty alleviation. The first debate centers on the appropriate response (if any) to the continuing decrease in the average amount of land owned by rural residents-particularly in Java-as the population increases. Interventionist policies to promote land consolidation are being pursued in response to this problem. But consolidation is not supported by evidence on farm-size efficiency from CASER farm household surveys. The second core debate is over the type of agricultural development that should be given the most emphasis---particularly - 39 - off-Java: large-scale plantations or family farming. Currently, large investors have the upper hand through izin lokasi.24 (Box Al.5). Box A1.5: Izin Lokasi Displacing Livelihoods Several years ago small farmers living in a sub-district within Karawang District were forced by government authorities to move from the inherited land holdings their families had cultivated for several generations. The reason was that a Jakarta-based company had obtained an izin lokasi to establish a golf course on the land. The people were "resettled" on much smaller and less fertile holdings elsewhere in the same district. Quite apart from the basic injustice involved in the original eviction, there was further injustice in the fact that people were deliberately misled about the status of the land on which they were resettled. It turned out that all of the land was already legally registered with the agrarian affairs agency in the name of a local landowner. This means that the farmers can never obtain ownership rights to the land and that they could face a second eviction when the land passes to the current owner's heirs. Source: World Bank and AusAID. 1999. A Social Assessment of the Land Certification Program: The Indonesia Land Administration Project. Two issues will have a significant impact on the ability of the poor to gain fair access to land markets. First is the issue of title. Only about a third of Indonesia's over 70 million privately held parcels of land is currently registered and titled. This has put poor smallholders at a disadvantage, as not infrequently their land simply is taken away for both public and private purposes-and they receive meager compensation in return. Also, they cannot use the land for collateral in getting loans, and may be dissuaded through lack of security from longer-term, sound land management practices. Second, forest conversion will matter greatly to land access for the poor. If competing forest demands-protection of biodiversity, sustainable production, etc.-are balanced, conversion could be managed to improve the poor's access to land. Sooner or later, Indonesia will reallocate at least some of the 62 percent of land that is currently classified as "public forest" domain to other uses and tenures. Choices made in this process will have immense implications for the poor regarding their access to land. Looking ahead, efforts seeking to introduce greater equity into land access opportunities will need to address four areas: * Land titling policy Where individual land holdings already predominate, continuing the long-term agenda of titling and registration should remain a priority. The systematic registration program implemented as a central National Land Agency program will need to be modified with upcoming decentralization. Community tenure management will need special attention: without broad-based consultation, Adat Berdasi or Adat Instan (similar to the top-down formation of cooperatives under the previous regime) would result, lacking community legitimacy. * Reforested Land Policy A National Forest Land Use Program, currently under discussion, (see following section: C) Natural Resources) could provide a framework within which deforested land can be moved from public forest domain to agricultural uses with priority given to smallholder development. 24 The process by which some portion of land currently being logged and classed as "forest" domain is converted to agricultural use with private rights. _40 - * Conflict resolution Innovative conflict resolution initiatives are needed to tackle the variety of social conflicts arising from past governments' assignment of land rights. Working within the existing legal and public institutional framework is problematic, since it is precisely the legitimacy of past actions within this framework that is contested by communities. * Markets for land rental and sales No strong evidence supports the content?on that land consolidation will achieve efficiency gains, while the potential costs to the poor are high. Rather, government should focus on ensuring that land rental and sales markets function well and transparently and on policies that assist the poor, through participation in these markets, to acquire access to land. Urban land Many of the issues summarized in the preceding discussion of rural land also are found in urban areas, but the pressures created by higher urban land value and lucrative development opportunities often cause the urban poor to suffer even greater problems with land issues. Almost none of the urban poor have legal land rights-the cost of obtaining land certificates is simply too high. The poor commonly construct shelters in vacant urban land areas, upgrading them bit by bit-a concrete floor, more secure roof, glass-paned windows-as their economic situation improves. These houses are then passed down through generations (Box A1.6). When such land is needed for any type of development, however, the poor are usually displaced and inadequately compensated for their homes. Such practices have caused long standing feelings of bitterness and hostility toward both the government and some private developers by affected community members. Box A1.6: The Urban Poor Invest in their Communities, but Live in Fear that Land Will be Taken Away Kampung Kromo is located in Surabaya Municipality, East Java. The area is typical of the settlement pattern in most cities in Java. Close to Kromo there are hotels, middle-class houses, and apartment blocks and supermarkets, yet the kampung itself has a dense population of very poor people and very limited physical infrastructure and amenities. These people are legally classed as squatters, as they live on a stretch of land that officially belongs to the State Railway Enterprise. Occupation began in the 1950s, when a couple of families began cultivating vegetables beside a railway track. The track, which was used by freight trains, ceased to operate when the factories that it served moved to an ndustrial estate. As more people from outside Surabaya settled in the area, all traces of market gardening disappeared. In the early 1980s, members of the community filled in the disused railway track wkith rocks and then cemented it over to make a path a little higher than the houses on either side. They did the work themselves without government help or permission, and have since constructed public latrines and washing places with water pumped manually from the ground. Source: Surabaya Site Report. May 2000. Sustainable Livelihoods Study If the urban poor are to have a fair chance in land markets, fundamental reform of the legal and institutional framework for land administration must occur. However, the National Land Agency (BPN and its predecessor, DG Agraria in the Ministry of Home Affairs) has a reputation as one of the primary agents of corrupt practices in the past and was generally unresponsive to its public service mandate for issuance of land certificates to common citizens. - 41 - C) Natural Resources Indonesia's bounty of natural resources offers a wealth of opportunities for economic empowerment of the country's poor. Instead, access rights have favored the rich and politically powerful, who have exploited them in collusion with the government for short-term gain. With the sustainability of Indonesia's forests, biodiversity, minerals, fish and waters now in question, there is growing interest in action and a chance to give wider, but also more sustainably managed, access to these resources. Here we focus on forest and water management policies, (elaborated in Annexes 2 and 3), but the need for policy redirection applies across the board to all natural resource sectors. Forests Until the recent decentralization, all Indonesian land officially classified as forest- 62 percent of all land25-fell under the central control of the Ministry of Forestry (MoF). Forest- dwelling communities and those in "buffer zones" had to deal with "top-down" land-use plans and policies created and implemented from far away. Officials in Jakarta decided which forest lands were to be protected and which exploited through "production" (logging) or "conversion" (to estate crops), and gave these "production" and "conversion" rights to parties from outside the local community. The priority given to mining rights over other forest-land uses further encroached on local people's access to the resources in their communities (Box Al.7). Box A1.7: Mining Priority Crowds Out Access to Forestry by Poor Conflicts between conservation, commercial forestry, and mining as prospective uses of the same tract of land are endemic and highly problematic in Indonesia. Many mining locations are pinjam pakai (loaned for use) from the Ministry of Forestry (MoF). According to agreements between the ministries, the land should be returned to MoF in the same state in which it was received. However, a long-standing presidential decree gives mining priority over all other land uses, and a recent inter-ministerial decree, No. 2002 K/20/MPE/1998 regarding small-scale mining, fails to give MoF a voice in the mine-permitting process. There is at least one case of a large mine operating on land that formerly was a national park. When coal was discovered in East Kalimantan, the boundaries of Kutai National Park were redrawn so that the deposits could be developed by Kaltim Prima Coal. Citing the regulation for small-scale mining, the provincial Forestry Service of South Sulawesi has recently granted 14 mining exploitation permits in a geologically unique karst area of South Sulawesi that is under protected forest status. Given such cases and the rudimentary state of reclamation plans and their implementation, the requirement that land "borrowed" for mining be returned in its original state lacks credibility. Source: The World Bank. February 2001. Indonesia: Environment and Natural Resource Management In a Time of Transition. There are three main themes under which the key forestry issues affecting the poor can be grouped: * Incentives Currently, the poor have no voice in deciding how public forest resources they depend on should be allocated and managed. Thus, they have no incentive to manage these resources on a long-term sustainable basis, especially if the resources are being exploited by others. * Empowerment Fear, and the lack of institutions that represent their interests, limit poor people's involvement in resource management. 2 Previously 70 percent was classified as forest. In 1999, official forest land was reduced to 62 percent. - 42 - * Property rights The poor, by losing rights to traditional forest areas, lose access to important sources of subsistence both in terms of cash income, food (hunting) and collection of non- timber forest products. Box A1.8: Lacking Power, Information and Secure Property Rights, the Poor Lose Forest Livelihoods The Sustainable Livelihoods Study, 1999, gives a glimpse of the local disruption wrought when centrally controlled property rights go to outsiders. Kampung Pate is a small Dayak settlement in West Kalimantan. By their own definition, 85 per cent of the households are classified as "poor" cr "miserably poor." Pate lies at the foot of three hills, which give rise to two rivers flowing access the settlement. On the western edge is a forest, the nearest 382 hectares are classified as "hutan bersama, " i.e., common forest resources accessible to Kampung Pate by Adat traditions. The cluster of homes located along the main village path are surrounded by irrigated paddy fields along the rivers and unirrigated crop fields a little farther from the rivers. In the late 1980s, a forest concessionaire, P.T. Gelora Agung, began logging operations in the forests near Pate. Between 1991 and 1998 it felled nearly all fully grown trees in the concession area. It has encroached upon and cut trees even in Pate's common-resource forest, despite protest from and violent confrontations with, villagers. Now there are only small trees left in the forest, which cannot provide timber for the building of homes. According to the men and women of Pate, forest cover now is only abou one-third of what it was in 1990. Small wild animals that they hunted for food until 1990 are no longer found in the forest. The villagers said that it would take more than 50 years for the forest to recover to its 1980 state, even if no further trees were cut. During the last decade the villagers have had two violent conflicts with the concessionaire. They burned the company's base camp and trucks and obstructed its lorry track with felled logs. In 1998 some poor men from Pate were lured by Gelora Agung's attractive wages to cut trees for the company in the common forest. This led to intra-community conflict and adat leaders imposing stiff fines on the errant villagers. In other areas, the local elites are simply selling out. In East Kalimantan, Dayak communities are reclaiming "traditional rights" to forests, empowered by decentralization and a perception that their land rights have been returned to them--only to sell out for quick cash. Communities are yielding new rights to forest resources to local private investors for oil palm plantations and coal mining, for the promise of cash and investment in village development. However, investors are capitalizing on the villagers' legal illiteracy to broker deals in which only a fraction of the market price for the timber is paid to the community. The communities typically lose access to traditional hunting grounds, and in some cases the mining activities have led to polluted rivers, the main source of drinking water. The only people who appear to benefit from such deals are the community leaders; the rest of the community becomes even more impoverished. Source: 1999. Sustainable Livelihoods Study Field Report. S. Rhee. December 2000. Asia Pacific Community ForestryNewsletter, Vol. 13, No. 2. With the new laws on decentralization (Law 22/99), the two classifications of forest lands (protection or "conservation") and (commercial, including production and conversion), are being managed at different levels, depending on size. How this change will impact the need to balance conservation and economic demands and the tensions between rent extraction and local community needs is unclear. Things could certainly get worse, but there is also potential for local governments to adopt practices that will yield both more sustainable forest use and better access by the poor. Kabupaten (district), kecamatan (sub-district), and desa (village) level forest management institutions currently are weak or do not exist. Building these structures must become a high priority. - 43 - In addition, government at various levels should consider various options (which are elaborated in Annex 2: Managing Forests Sustainably for All ), including: * Strengthening community-based management. * Bridging the false divide between agriculture and forestry. * Establishing local conservation groups. * Engaging in participatory mapping of resources. * Rationalizing and simplifying the myriad of conflicting laws relating to the allocation and use of forest land. * Developing a system to broaden and guarantee access to forest benefits for forest dwellers and local communities. * Developing fiscal and other incentives to promote socially and environmentally sustainable management of forest resources. Water and water use Until recently, Indonesia lacked a meaningful policy or program for water resources management. Prior to 1998, the legal and administrative frameworks reduced "water resources management" to the physical development of surface water under the Ministry of Public Works. This infrastructure development, which helped to augment the supply of water, has had major positive impacts on poverty, notably through: the expansion of irrigated agriculture; the prevention, or at least reduction, of flooding; and the regularization of flow patterns in many rivers through the construction of reservoirs and weirs. However, as economic and infrastructure development progressed, so did demand for water. Many of the country's water systems have arrived at the point at which continued one-sided emphasis on the provision of infrastructure to further increase supply will crowd out traditional uses, the ecosystem, and other important water functions. Even groundwater resources, despite more limited exploitation, are showing effects of overuse. In large urbanized areas such as Jakarta and Bandung, poor enforcement of regulations has led to overdraft, followed by soil subsidence which exacerbates flooding. In Jakarta's case these problems are accompanied by seawater intrusion in the aquifers. Typically, when there are trade-offs to be made, it is the poor who lose out. For example, when water flow is engineered for irrigation, which often supports those with land holdings, river flow is depleted and community wetlands are diminished. Loss of wetlands results in the landless losing a traditional source of construction material (reeds) and game. Water resources need to become "managed" in a more integrated way in order to balance the "supply" possibilities with the "demand" from different sectors and social strata in society. Indonesia's reformasi has opened the way for a comprehensive approach to water management in Indonesia. The government has committed itself to a four-pronged strategy:26 * "Operationalization" of the government's policy offiscal and administrative decentralization Under the new policy, river basin management agencies are set up, either as financially autonomous corporations that raise revenue from selling bulk water, or as "technical basin agencies" under the provincial administration (in basins without adequate revenue base). These organizations manage both water quantity and water quality, operate and maintain river infrastructure, and engage in partnerships with local communities to preserve the upper catchments. 26The World Bank. April 23, 1999. Report No. P7304-IND, Water Resources Sector Adjustment Loan. - 44 - * Enhanced accountability Each basin agency and each province is establishing a Water Council that represents the stakeholders' interests. They have some, albeit still limited, powers to operate infrastructure, allocate water, and regulate water quality. They also function as forums to help in conflict negotiation and water allocation. * More sustainable infrastructure through better maintenance and operation The new organizational structure of the administration, the large role of newly empowered water user associations, especially in irrigation, and the emphasis on better cost recovery, will lead to infrastructure that is more reliable and "effective" and at the same time drains less government funds. * Integrated vision and decisionmaking at national level For the first time a National Water Resources Policy is being prepared by an inter-agency working group. It is expected to be promulgated by end of 2001. Similarly, a high-level National Water Council is being established, bringing together all ministers with some authority over water and catchments (ministries of Settlements and Regional Infrastructure, Environment, Home Affairs, Forestry, Mining and Energy, etc.), as well as NGOs. Many of these new policies were proposed in Indonesia before, but were inconsistent with the heavy hand of the previous central government. Effective water management, however, depends on responsive, local decisionmaking and local commitment to implement these decisions-as evidenced by contributing funds, among other methods. D) Improving Access to Capital and Credit Indonesia has been a leader for decades in making financial services available to the poor. The economic crisis and a loss of focus on micro-finance policy have recently rocked this foundation. The difficulties of the micro-finance sector are overshadowed by the macroeconomic priority of solving the problems of large banks. But strengthening the performance of micro-finance institutions and their reach among the poor remain important ingredients of poverty alleviation. The poor in many settings throughout Indonesia are engaged in activities for which the ability to borrow and save safely can help improve incomes and family welfare. But, access remains a key issue. For many of Indonesia's poor, particularly in rural areas, physical distance to existing micro- finance networks adds tremendously to transactions costs and limits their access to these services. A fuller discussion of these issues is given in Annex 4. Indonesia's micro-finance sector was developing well until it was waylaid by the economic crisis. Indonesia boasts one of the largest and most complex microfinance sectors of any country. It is composed of: * BRI's Unit Desa, one of the largest and most successful micro-finance instituti-ons anywhere in the world. * Tens of thousands of small but formal micro-finance institutions, including Bank Perkreditan Rakyat (BPRs), credit unions, pawn shops, and savings and loan cooperatives. * Hundreds of thousands of informal or quasi-formal self-help groups, community revolving loan programs, NGOs, and moneylenders. -45 - By the early 1990s, the government was articulating a micro-finance strategy that shifted focus to expanding access, rather than providing subsidized credit. With the economic crisis and government responses to it, this micro-finance strategy began to fray. The government's crisis response led to a regrettable detour. Over 17 new subsidized-credit instruments were quickly introduced, most with narrow, sectorally-defined target beneficiaries. The evidence is that much of this credit failed to reach the poor, resulted in very low repayment performance, and crowded out the activity of more sustainable micro-finance instruments previously being developed by various organizations. With recognition growing both in the Ministry of Finance and line ministries of the poor results of this micro-finance policy detour, high-level government efforts are beginning to mount to re-establish a longer-term vision of micro-finance development. Still, the central government does not yet have a micro-finance strategy, nor at present a viable institutional home for creating one. Reviving micro-finance should focus on four policy elements: * Eliminate subsidies Government policy should get away from subsidized interest- rate credit schemes purporting to fill missing micro-finance markets. * Focus on institutions The focus for government should shift away from pushing specific instruments at sectoral clientele and toward promotion of micro-finance institution building that is sustainable. * Improve access The government should be encouraged to reach its social and equity objectives by promoting improved access to-and geographical coverage of-micro-finance services, particularly in rural areas. If necessary, the government may subsidize such efforts, but it should not subsidize interest rates. * Strengthen regulation The government must strengthen the regulatory supervision framework-both the legal foundation and institutional capacity required to underpin the strategy of expanding access. In addition, the government should address four institutional issues: * Strengthen BRI's ability to serve and expand its micro-finance base, but do not lock out competition. * Rationalize and strengthen the BPR sector. * Strengthen the cooperative finance movement. * Clarify the status of the plethora of semi-formal and informal financial organizations operating in rural and micro-finance. - 46 - First Area of Action: Poverty-focused Public Expenditures In soccer the real action is often away from the ball-the same is true of budgets. Frequently, in budget discussions the focus on poverty is on how much is spent on "poverty programs." However, direct spending on "poverty programs/safety nets" was, and will remain, a relatively small part of the budget. Equally important to a poverty strategy is inclusion of the poor in programs-education, health, justice system-that work, and a society in which law and order prevail over chaos and violence. Therefore, government expenditure that supports a poverty strategy does not target just a few programs here or there. A poverty strategy will require changes and increased expenses n a number of sectors. Such an approach will be affordable only if expenditures which are both economically inefficient and badly targeted (like fuel subsidies, electricity subsidies, badly managed and targeted credit programs, excess spending on tertiary health care and higher education) are curtailed. However, these very expenditures usually are difficult to cut because they benefit articulate and powerful elites-like the urban upper middle class and university students-who have more political power than the poor. This section examines budget decisions by the center, and looks forward to the budget choices districts will have to make. The important steps are: * Analyzing the poverty impact of all expenditures, both across and within sectors. * Cutting subsidies that are inefficient and inequitable. * Making the decentralization of expenditures inequality reducing. A) Analyzing Poverty Implications of All Government Spending Benefit incidence shows what proportion of the benefits from public expenditure go to which income groups. This analysis typically divides households into five (quintiles) or ten (deciles) and compares the amount of benefits that goes to each quintile. The amount can be expressed either as an absolute amount or as a proportion of the expenditures of each group. The results yield four categories shown in Table A1.3: pro-poor, neutral, weakly progressive, and regressive (s:rongly pro- rich). Table A1.3: Classification of Public Expenditures Absolute Amount of Benefit is: Benefit Relative to Expenditures: Pro-Poor Targeted Declining with income Declining with income (more absolutely to poor) Neutral Same to all income groups Declining with income (roughly uniform) (strongly progressive) Weakly Progressive Rising with income Declining with income (more absolutely to rich than poor) (the absolute amount rises less than proportionately with income) _ Pro-Rich Rising with income Rising with income (regressive) Source: World Bank staff - 47 - The importance of analyzing all expenditures from a poverty perspective-not just the few "targeted" poverty programs-can be seen in the recent crisis experience with the safety nets. There was a great deal of concern that expenditures on the safety nets were creating a deficit (and a corresponding foreign debt as the government borrowed abroad to cover the fiscal deficit) and that these programs were not benefiting the poor because some of the benefits were going to the non- poor. However, even though the Social Safety Net (JPS) programs were far from perfectly targeted (see Second Area of Action: Safety Nets for the Poorest, and Coping with Shocks), they were also much smaller and much better targeted than the much much larger expenditures on fuel subsidies and banking restructuring. That the 8 trillion rupiah budgeted for JPS programs in FY 99/00 (less than half of which was actually spent)-was not perfectly targeted in practice overshadowed the fact that 28 trillion rupiah in a fuel subsidy was horrifically targeted (since fuel is consumed by the wealthier)--even if it was "perfectly" implemented. Figure A1.2: Spending On Crisis Programs and Who Benefited, GOI FY1999/00 Benefit Incidence 1999/2000 GOI Spending 0.3 45 40.0 40 0.25 o .535 0 E 0.2 23.4 g 25 0.15 S20 0 5 ~0.1 - 10 1~ _ 5 Bank - Subsidies Restructuring SSN o Subsidies Bank SSN (net) Restructuring Program Note: Benefit incidence shows what proportion of the benefits from public expenditure go to which incone group. Source: Ministry of Finance staff Examining the poverty impact of budget decisions within sectors Often budget discussions, and even decisions, occur at broad sectoral (or ministerial) levels so that spending is more or less on "infrastructure" versus "education" or on "agriculture" versus "health." However, it is impossible to say whether poverty priorities suggest public budgets should be devoted more to "education" versus "infrastructure" because each is so varied: a reallocation of funds away from subsidies for higher education (which benefit mainly the rich) to improvement of local roads in a backward province could be pro-poor, while reallocating away from basic education to superhighways or rail subsidies is almost certainly anti-poor. Talking of budget allocations for broad categories is not sufficiently precise. Consider education and health (because the data are available and the analysis doable, not because these sectors are atypical). The empirical analysis of average benefit incidence of educational expenditures in Indonesia shows three patterns which are common around the world (Figure A1.4). - 48 - * Investment in primary education tends to be income neutral Roughly the same Figure A1.4: Benefit Incidence by Level of b i absolute amount of benefit is received per Education (proportion of public education spending going to each primary student regardless of income income group) range. * Investment in secondary education (middle and high school) is weakly 0/- progressive The absolute amount of 30/ - g benefit received by the poor is less than 0- pthat received by the rich, but the amount 0/o U received by the rich is smaller as a 100/ 0 Senior Secondary proportion of their expenditures. * Investment in higher education is pro-rich More benefit is received by the rich both 1 2 3 4 5 absolutely and proportionately. No Qiniles evidence supports spillover of these benefits to the poor. Note: Quintile 1 is poorest, quintile 5 is richest. Source: Ministry of Finance staff There is similar complexity on the benefit incidence of health expenditures. It is clear that care at primary facilities is roughly uniformly distributed, with the first four quintiles getting roughly the same amount and the richest slightly less. Hospital care, on the other hand, is enormously geared to the rich, with the top quintile getting 40 percent of the total benefit while the poorest quintile gets only 7 percent (Figure Al .5). There are two basic points to be Figure A1.5: Benefit Incidence by Level of Health gleaned from these examples. First, it is not Facility (proportion of benefits to [ sufficient to simply assume that "social" each quintile) sectors are pro-poor while "hard" sectors are not-making budget decisions pro-poor requires a much more detailed analysis of how expenditures are allocated within sectors. Second, the sectoral agenda goes beyond budgets to the design of delivery systems. Spending more on education or health or 3r70 infrastructure could be a good thing or a bad thing, depending on how the decisions are 2Po made, what the outputs are, and how service 1 sy_0 delivery in each sector is made accountable to 170O the citizens. These issues are just as-or SY 0 more-important than budgets; a pro-poor policy does not mean simply spending more- there must be better spending. These issues are taken up in the Second Area of Action Q11iiles sector discussions that follow. Note: Quintile I is poorest, quintile 5 is richest. Source: Ministry of Finance staff -49 - B) Cutting Subsidies That are Inefficient and Inequitable It is difficult for the government to cut any expenditures, as they all benefit someone. But with the fiscal pressures that will be mounting on the national and regional governments over the next few years, a poverty strategy that recommends new expenditures should also propose new sources of finances or cuts. One place to look for cuts is in subsidies that are neither pro-poor nor economically efficient. However, ultimately all expenditures involve political decisions that require careful consideration and handling in order to avoid unrest. One area of possible savings is the general subsidies to fuels and electrical rates. These subsidies are large, centrally decided transfers that protect prices, not people. The direct beneficiaries of the fuel subsidies are primarily the rich. In the case of gasoline and diesel, the subsidies are outrageously pro-rich, for kerosene, the subsidy is still substantially pro-rich. These subsidies also illustrate how difficult it can be to change expenditure patterns. The government cannot simply cut these expenditures one day to the next. These subsidies are popular with powerful urban elites, and bureaucrats who benefit from policy corruption (subsidized kerosene is being sold by bureaucrats on a black market for millions of dollars in illicit profits) will also resist removing them. Two possible political mechanisms to reinforce support for phased elimination of subsidies are: * Link subsidy cuts to increased poverty expenditures Link the cuts directly in the public and legislators' minds with increases in needed poverty reducing expenditures (e.g., basic infrastructure, education, health, regional development). * Design and publish a targeted transitional program The program should aim to mitigate the shock of higher fuel prices on the poor (providing a full subsidy to the poor is not a desirable long-run policy but is a viable political mechanism to reduce opposition during a transitional period). A general policy to subsidize people only, not prices, would serve to eliminate other remaining subsidies, such as cheap credit to specific industries or groups, and would help resist the reintroduction in any guise of subsidies for non-staple foods (stabilization of rice prices is another matter). C) Making Fiscal Decentralization Pro-poor Four key aspects of the fiscal decentralization framework (Box A1.9) will affect the poor: * DAU design The design of the general grant (dana alokasie umum) is crucial for providing poor provinces with adequate resources. * Government standards Minimum standards for government services could determine service quality and steer regional funds toward the social services crucial for poverty alleviation. * DAU availability Specific grants (dana alokasie khusus) will determine whether the central government can still finance national priorities at the regional level. - 50 - Regional borrowing The design of regional borrowing rules will affect macroeconomic stability, and the rules for regional taxes and levies will be decisive for efficiency and growth-without which poverty reduction will be all but impossible. Box A1.9: Main Features of Indonesia's Decentralization Program Administrative aspects Law 22 of 1999 devolves most functions of government to Indonesia's regions-31 provinces and over 350 districts and cities. The key exceptions are national defense, international relations, justice, law enforcement (police), monetary policy, development planning, religious affairs, and finance. The districts must perform important functions, including provision of health, education, environmental protection, and infrastructure services. Implementing regulations specify remaining roles in the future of the central and provincial governments, that set standards for service delivery. The province plays a minor role over all, mainly coordinating with and backstopping districts and cities that cannot yet perform their functions. The central government can annul regional bylaws and regulations that conflict with national laws and regulations, but the regions can appeal to the supreme court against the center's decision. The Intergovernmental Regional Autonomy Avisory Board, with representatives from the center and the regions, is to advise the President on issues concerning decentralization. Fiscal aspects The legal framework (Laws 22 and 25 of 1999) will drastically increase the regional share of general government spending. Estimates suggest that when decentralization is fully implemented, the regions will spend some 8 to 9 percent of gross domestic product (GDP), or well over 40 percent of general government spending, and over double what they spend now. For FY2001, some Rp. 80 trillion, or 5.5 percent of GDP, is being transferred from the central government to regional governments through resource sharing and general grants. The bulk of this money will be controlled by the districts and cities. The center will share some of the resource revenues with the regions-1.3 percent of GDP in 2001-but only a few regions with natural resources will benefit. For most regions, the general grant will be the main source of revenue. This general grant will constitute a minimum of 25 percent of central government revenues-some 4 percent of GDP for 2001. The general grant will be distributed by a formula that has some equalizing elements, but guarantees a grant at least equal to the recurrent and development grants received in the past-irrespective of other income. The equalization formula does not adequately consider expenditure needs for minimal service provision and thus, poorer regions could be shortchanged. Furthermore, the center can dispense special grants, but the amounts are small given the current budget environment and their allocation has been given little attention so far. Finally, regions can apply for a contingency fund to offset the mismatch between expenditure and revenue assignments. Managing the consequences of inadequate coordination of expenditure and revenue assignments will be a challenge for central and regional governments for some time to come. Regional governments will be allowed to borrow, but borrowing will be limited by a formula for total debt and by Ministry of Finance (MOF) approval of foreign loans. Regional borrowing will not obtain the guarantee of central government. The government has prohibited regional borrowing for FY2001, except from the central government. For now, the World Bank and other donors lending to the regions will be able to make use of an existing on-lending mechanism. The central government has issued regulations on financial management and procurement by the regions. These regulations would allow the regions to largely determine their own financial management, accounting, and procurement systems within (broad) guidelines from the central government. This arrangement risks a weakening of the country's fiduciary environment and a fragmentation of the market for government procurement, as local procurement regulations could favor local suppliers. To strengthen local own-revenue sources the government has revised Law 18 of 1997 on regional taxes and levies in Law 34 of 2000. The new law allows regions, following certain principles, to establish taxes. While these principles are sound, the weak monitoring and enforcement capacity of the center risks a return to the pre- 1997 days in which local taxes became a serious barrier for internal trade. Source: World Bank staff -51- The equalization grant The dana alokasie umum (DAU), or general grant, is the main source of revenue for most of the regions. The budget for FY2001 allocates some Rp. 60 trillion-or over 4 percent of GDP-to this grant, which equals almost 80 percent of all revenue transfers from the center to the regions. The grant is distributed by formula, approved by the DPOD (the regional autonomy advisory council, a body created by Law 22/99). The distribution of funds among the regions was announced in Keppres (Presidential Decree) 181/2000. In principle, the formula is to take expenditure needs and revenue capacity into account, and those regions with the highest expenditure needs and the lowest revenues to cover those needs should get the largest grants. Included in the Law as determiner of need are population, geography, cost of living, and the number of poor. But the final distribution does not seem to match revenue with need; the provinces getting the biggest grants are those with other resources (Figure A1.6). Figure A1.6: Equalization Grant (DAU) 2001 to Districts/Municipalities (Kabupaten/Kota) Regions get more DAU if they have more own and if they have higher per capita income... shared revenues.... DAtLcp.ta DAU/capita 3,50000 - - 3,500 0W- 3,00000 --------7-- --- 3,00000 - 2,50000 - 2,50000 ---- -- 2,0000 - 2.0000- 1,500.00 - 1, 50000 - ___-- - -_____ 2,00000 - -- ---- - - - 1.00000 - -- 500.00 - A -- -150000 -- - - - M me * e50000 50000 too0 15000 20000 25000 30000 55000 40000 05000 50000 - 5000 10000 15, 20000 25000 0,000 05000 400= 4000 0000 PADS8HP+BHBP pr Capla KW0otainm tap04 ith) ...if their non-resource income is higher But also (f the share of the poor in the population is higher DAUIpl.i DAU/.pht 3.50000 -- 3,500 00 2,5000 2,5W W 2,000 0 2,00000 1,50000 1,50000 5,0 10,0 150 200M 250 W0, 0 400 0,0 5 1000 20 0 M 000 7 0 5 0 100 KahiKota Nonpmmary Income/capia (Ih) Shareof Poor . Population Source: Ministry of Finance staff estimates Four policy choices severely affected the equalization features of the general grant: * Resource sharing The sharing of resource revenues with the regions rich in natural resources restricts the amount of revenues available for the grant. - 52 - * Other revenues are not taxed away The equalization formula takes regions'own revenues and resource shares only imperfectly into account-own revenues and shared revenues are not "taxed away," thus undermining the equalization properties of the formula. In fact, the DAU is positively correlated with own and shared revenues (Figure A1.5). * 2000 levels guaranteed as minimum The government has promised to "hold" the regions at the level of grants received in the year 2000. This political compromise increases inequalities, because in 2000 the resource-rich regions already received more than proportional INPRES grants as a means to compensate them for resource revenues taken from their regions. Now they receive both a share of resource revenue, and grant levels that include compensation for "lost" resource revenue. The resource-rich areas are thus allowed to double dip. Over 80 percent of the DAU is determined by this "hold harmless" clause.27 * Social needs not accounted for The current formula fails to take into account several straightforward indicators of need for social spending, such as share of the population at primary school age and the birth rate, nor does it weigh the factors included appropriately. For instance, poverty is likely to be weighed much less than geographic area-though no explicit political choice motivates this weighting. In sum, the alokasie umum is far less equalizing than many would hope for. Thus, the poorer regions are likely to be comparatively under-resourced for the tasks that they will have to perform. This may perpetuate the regional distribution of poverty, as government services in these areas are likely to be worse than in richer areas. The government has already decided to review the formula in 2001. This review provides an opportunity to seek a more equalizing alternative than the one approved by the DPOD last year. The formula should provide a degree of equalization among regions that is politically acceptable, while maintaining incentives for the regions to generate their own revenues. In addition to the way in which the general grant is distributed, the funding available for the grant is an issue. Law 22/99 describes the functions that will be devolved to the regions, but the amount devoted to the general grant--4 percent of GDP in 2001-seems to have been determined without consideration of the costs of those functions. In part, this omission can be explained because the current government accounting system does not contain sufficient information to determine these costs. But such costs never seemed to have played a role in setting the aggregate amount. Thus, there is a risk that too few resources are being devolved, and that government services are consequently underfunded. Or the opposite may be the case-too many resources are devolved- and the center is left with a higher deficit than necessary. A careful analysis of the true costs of services devolved is therefore imperative. Minimum standards Even if the general grant is distributed in an equalizing manner, and the size is sufficient to fund the devolved responsibilities, allocation to services key for poverty alleviation is far from guaranteed. With regional autonomy, the regions are free to allocate their resources as they choose, within the confines of the national law. For instance, whereas before most education investment was financed through project financing, INPRES grant from the central ministry would finance specific education activities, now the money for education activities will be 27 See Blane Lewis. Paper presented at the Regional Science Association Conference, 20-21 March 2001, Jakarta, Indonesia. Dana Alokasie Umum: Description, Empirical Analysis, and Recommendations for Revision. -53- allocated by district government from the DAU. It is unclear if regions left on their own would actually devote resources to basic services crucial to the poor. One step the government can take is to carefully monitor what the regions spend their money on, and to bring their observations into the public debate. Local politics could then help to ensure sufficient allocations to key functions. The establishment of a key instrument for government to assure adequate service delivery at regional level is the establishment of minimum standards. For key government services, national laws already include minimum standards of some sort; for instance, minimum nine years of basic education and minimum immunization services. But Law 22/99 and PP25/00 are confusing on this point. The regulations explicitly state that the central government does not set minimum standards, but merely the rules by which provinces set these standards. This interpretation is at odds with the normal use of minimum standards, and also seems to be different from what was intended by the legislators. It appears, therefore, that PP25 must be changed to allow the center to formulate a set of minimum standards for key services. From another perspective, however, it may be important to work on standards together with local governments-through participation they would likely feel more committed to attaining the standards. In formulating any minimum standards, the central government would have to strike a fine balance between the standards, the resources available at the regional level to meet the standards, the possibility for the regions to take advantage of regional cost differences, and the regions' ability to deliver the services that the regional electorate prefers. If minimum standards are set too high, the regions will not have the means to meet them. If there are too many standards, regional autonomy, and the efficiency gains it promises, will remain an illusion. On the other hand, if no minimum standards are set at all, important national priorities may not be met, compromising poverty alleviation, education, health, and the social safety net goals. If the government decides to set minimum standards, it should consider the means by which it will enforce them. At a minimum, the center will need to monitor which regions meet the standards, and which do not. It could consider tying parts of the central-regional transfers to attainment of the standards, although Law 25 probably precludes earmarking the general allocation. Alternatively, it should consider positive incentives for attainment of the standards; e.g., by providing specific or earmarked grants to regions to adopt and work to meet the standards. Special allocations If well designed, the dana alokasie khusus (specific/earmarked grants), could redress the limitations of the alokasie umum. Moreover, specific grants are a key instrument by which the central government can support national priorities at sub-national level, or by which it can enable regions to meet minimum standards. Unfortunately, special grants have received scant attention in the decentralization debate, and even scanter resources. For FY2001, a meager Rp. 900 billion, or less than 0.75 percent of GDP, has been allocated to this type of grant. Moreover, the design of these grants has received little attention, and line ministries-which before determined the criteria for the INPRES grants-have yet to focus on this new instrument. But the government may find it useful to finance core services by special allocation. For instance, it may choose to finance the social safety net by specific grant, or alleviate backlogs in construction of health and education by a specific (capital) grant. When designing specific grants, the government could build in fiscal equalization goals by considering matching grants. The government could require the regions to match earmarked grants from the center with co-payments out of their general revenues. By varying the co-payment with the - 54 - fiscal resources of the region, or even with the share of poor people in the population, the specific grants could contribute to a more equal distribution of fiscal resources. Own-revenues and efficiency of taxes A key weakness in Law 25/99 is the limited local taxing authority it gives to the regions. The lack of taxes for which regions can determine base and/or rate not only undermines fiscal accountability of the regional governments, but also puts more risk on central government finances. Because of their reliance on transfers from the center (either through revenue sharing or grants), the regions can always blame the center for not providing enough resources if they fail to attain their direct goals. Recognizing this shortcoming, the government has enacted Law 34/00, which supersedes Law 18 of 1997. Law 18/97 was put into effect to limit the plethora of taxes and levies imposed by the regions, as they threatened to undermine economic efficiency and domestic trade. These regional taxes and levies were particularly harmful to poor farmers, and were harmful to the poor in general because of their detrimental effects on efficiency and growth. Law 18/97 severely limiied the types of taxes the regions could impose. Now, the revision in Law 34/00 threatens to turn back the clock: the draft revision again gives the region the right to impose regional taxes, as long as the taxes conform to certain principles mentioned in the law. If regional taxes do not abide by these principles, the central government can annul the regional taxes. This law may open the door to a flood of new regional taxes, and risks the repeat of the pre-1997 situation. Of course, the center can annul inefficient taxes, but it may lack the political will to do so rapidly. Moreover, at present the center lacks the apparatus to monitor the imposition of regional taxes, and illegal regional taxes will only be discovered after a time lag, when the damage is already done (see First Area of Action: Resumption of Rapid Economic Growth). There is a clear alternative to Law 34/00. The central government can provide a positive list of taxes that the regions may levy, and prescribe the bands within which the regions may set their tax rates. An excellent candidate for a regional-specifically district/city-tax is the lien and real estate transfer tax. This tax is still a central tax in Indonesia, although much of the revenue is shared with the region of origin. In practically all countries with some meaningful decentralization, this tax is a local tax-and it should become one in Indonesia. -55- Second Area of Action: Effective Public Services that Reach the Poor "Government needs to create a feeling of solidarity and genuine participation by the people in the development process... The efforts to empower those needy people have to be designed so as to allow them to be better able to solve their own problems.... The government needs to lessen the dominant role it had in the past and instead encourage people to use their own creative potential to overcome problems on their own." (President's Address, August 16, 2000) For the lives of the poor, the quality of local government initiatives matters a great deal. For instance, when poor children go to school, what is the quality of teaching? When the poor are sick, what quality medical facilities (public or private) are available? When the rains come, is there drainage or do the houses of the poor flood? Are the roads over which the poor must travel passable (not to mention safe)? When the poor interact with local police, are they treated fairly or shaken down for bribes? When local officials make decisions about how to spend resources, are the views of the poor taken into account? When agricultural services (extension, marketing) are provided, do they reach the poor or are these services used as tools to maintain local monopolies? When the poor market their products, are they excluded from the choice slots, which are allocated preferentially by local officials? The notions of "quality" and "access" are at the heart of the "local" governance agenda, and cut across sectors and ministries. They are important in education, health, water resources, agriculture, transport infrastructure, law enforcement, budget planning, and in program implementation and monitoring. Moreover, the same set of issues arise in each area: how to reform the provision of services-the legal and regulatory frameworks, the incentive systems, the program and project designs-so that public-sector officials are more responsive and accountable to the citizens, and especially more cognizant of the needs of the poor. Within our second sphere of action-effective provision of core public services-there are four elements important for a poverty strategy: * Putting people first in local governance policies. * Looking toward the future by focusing on education and health. * Providing needed infrastructure, access, and mobility. * Developing safety nets for the poorest, and helping all cope with shocks. A more detailed analysis of these elements follows. - 56 - Second Area of Action: Putting People First in Governance Policies Local governance already is an important issue for development of a poverty strategy, and decentralization will make it even more so. As of January 1, 2000, decentralized units have responsibility to design and shape government in four important areas that will affect poverty for a long time to come: * Local elections and civil service structure. * Budgeting and expenditure decisions. * Program design and implementation. * Competitive procurement and financial management. Whether decentralization will lead to improvements in public services is an open question. Clearly, the differences in government performance across regions could grow. Improvements in poverty reduction at the regional level will depend entirely on how decentralization is implemented. Of primary importance will be the actions of local governments, but how (or whether) the central government helps to build local capacity and keep focus on accountable government will also be significant. Constructive engagement will require a dramatic cultural change on the part of central ministries. No longer will they be setting, designing, and administering policies; instead, they must learn to use the power of analysis to call attention to local policy failings, shortsightedness, or success. Although decentralized governments may be "closer to the people" in the long run, the transition to decentralization will retain certain features of the old system, in which local leaders were accountable to Jakarta, not their constituents. There are two points to keep in mind as decentralization progresses. First, the old system has relied on a locally strong executive (governors or bupatis with little or no legislative oversight) appointed by the central government-and hence controlled (and kept in check)-by top-down mechanisms. As of January 2001, three-fourths of the existing bupatis had been appointed by the Soeharto government, and a good fraction of these were current or ex-military. Some critics view the existing plans for decentralization as turning the governance of the country over to the last bastion of New Order power-but without even the restraint of centralized oversight. Second, the existing "local" governments are not locally created. The apparatus of "local" government has been assigned from, and worked for, Jakarta. Local government personnel are no more "representative" of the regions where they work than are the staff that work in the same ministries in Jakarta. Some analysts therefore view the battle over decentralization as having nothing to do with the citizens; they believe it is merely a fight over the spoils between different parts of the government. While these two views may be extreme, they illustrate the necessity of creating local accountability mechanisms-andfast. 28 28 See The World Bank. April 2000. Indonesia: Public Spending In a Time of Change, for a broader discussion of decentralization risks and issues. - 57 - A) A Government Accountable to the People: Local Elections and Civil Service Structure Local government structures in Indonesia did not grow organically out of the existing communities, but rather were implanted, as a means to control the locality, by the central government. Governors, mayors, regents, all the way down to village heads--effectively were appointed from above. And by serving those above them, many lost the trust of the people. Even the "villages" do not necessarily reflect natural "communities" or units of communal or social affiliation; rather, the existing desas are administrative creations utilized by the government to impose order and control. These and other measures were intended to supplant and co-opt-not cooperate with- existing social structures. As the imposed systems rely on patronage, much of the wealth extracted from local communities over the past decades benefited those who were loyal to the center, and their superiors. People who were left out or pushed aside, grew resentful (see the sections on land and natural resources under First Area of Action). Box A2.1: The Top-down Structure Destroyed Trust in Government The Consultations With the Poor study, which covered 12 locations-half urban, half rural-on Java and the Nusa Tenggara Islands (selected based on poverty data), found that: * Effectiveness and trust are the most important criteria by which the poor judge institutions. According to the poor, an institution is effective when it has proven it is able to solve their problems, is easily accessible and prompt in response to their needs, and is willing to consult with them when making assistance decisions. Examples of effective institutions from villagers in NTT and NTB included: the Church (NTT), Yayasan Ibu Hindun (private bank), and WTM-FADO (NGO in NTT). * The poor trust an institution that is transparent and fair in its dealings, keeps promises, helps without ulterior motives, and trusts the poor in return. Examples again included the Church, Yayasan Ibu Hindun, the Pengajian, Islamic Youth Organization (Ikatan Remaja Masjid, and the local shop (warung). * Government is perceived as ineffective. No government services or programs, nor any NGOs, were among the institutions selected in the top-five by the urban poor in terms of importance, effectiveness, trustworthiness, and openness to community influence. Rural women consistently excluded village councils (LKMD, LMD) and government programs for poverty alleviation when ranking institutions according to importance and effectiveness. * Both men and women in rural and urban areas agreed that they had no influence over government programs. The interviewees agreed their lack of influence was the primary reason why government programs had so little impact on poverty. Source: Nilanjana Mukherjee. August 1999. Indonesia Consultations with the Poor. The new era of reformasi is tackling this legacy. But for more to share in Indonesia's wealth, local leaders and representatives must truly begin to represent local needs, paying special attention to those who have been disenfranchised by the previous approaches. - 58 - Elections New election laws passed in Jakarta on January 28, 1999 turned Indonesia into the world's third largest democracy (Box A2.2), but this nascent system will need to be nurtured if it is to make local governments accountable. Box A2.2: Indonesia's New Election System Indonesia adopted a "hybrid proportional system" for three levels of government: national, provincial, and district/municipality. Voters cast ballots for parties. The winning parties are allocated seats for each region in proportion to the number of votes received. For example, for the provincial parliament (DPRD-I), if Party A were to win 30 percent of the votes in District A, it would capture 30 percent of the seats from that district (according to a prescribed formula). Prior to the election, parties prepare lists of candidates. Each candidate must be affiliated with a particular district (or sub-district/village for sub-national elections). The idea was to create a more direct relationship between candidates and areas, even though citizens vote for parties, not people. So why would it matter that a candidate is associated with a particular place? The party must give its seats to the candidates affiliated with areas where the party got the most votes. IFES reports that at the national level parties tended to abide by this approach to delegate selection. However, "there were extreme problems at the [district and municipal level], where party district committees often designated the candidate to fill the seat despite the voters' choice and in complete disregard for the election regulation" (p. 11). IFES goes on to note that the introduction of a district element did not appear to encourage significant connection between voters and individual local candidates; voters' choices seem to have been entirely based upon choosing favored political parties. It remains to be seen whether elected representatives will strive to establish more direct relationships with their constituents" (p. 11). Once convened, the parliament (DPR, DPRD-I, and DPRD-II) selects the chief executives: the national- level representatives elect the president and vice president, the provincial-level elect the governors and vice governors, and so on. At the sub-national level, governors and mayors must meet certain basic criteria to be nominated, and are accountable to the DPRDs. Only at the village level are people free to determine the local government organization and directly elect their leaders. Sources: IFES. February 2000. Republic of Indonesia: Report on the 7 June 1999 Parliamentary General Election and Recommendation for Electoral Reform and NDI. February 23, 1999. The New Legal Framework For Elections In Indonesia: A Report Of An NDI Assessment Team. Will this new system work? There are differing views and it is too early to tell: * Point: Local leaders are no longer accountable to the level above them. Representatives to provincial and district councils or parliaments are elected by citizens through a hybrid proportional system. These local parliaments elect executive heads (governor and district head or mayor) when the term of the incumbent ends. The heads are then accountable to the parliaments, for which they must provide an annual accountability address. At the village level, villagers directly elect their leaders. At least in some places, these reforms are yielding government systems that are regaining the trust of the people (Box A2.3). - 59 - Box A2.3: Decentralization Shows Promise In Sumatra "Decentralization should be about taking power away from the government and handing it back to the people,'says Alis Marajo, the head of Lima Puluh Kota district. 'That's what we're doing in West Sumatra.' For the 6 million inhabitants of West Sumatra, this means a return to a traditional system known as nagari (Sanskrit for country). The province's 3,612 villages, as carved up by Soeharto, have been merged into 543 nagari areas. Elections of nagari officials are already underway and should be completed this year. This promises real representation and much more. Under nagari, disputes over land, water, theft, inheritance, and livestock will be dealt with swiftly by a local council, unlike the thousands of cases that each year sink in the quagmire of Indonesia's Western-style legal system. 'Of the dozens of cases-I've handled recently, only three will have to go to court,' says Evianto Datumbi, head of a local customary legal committee. 'With nagari, you have to settle or else the two parties can never bring up another case.' In the lush rice fields and farmlands of West Sumatra, the experiment is looking extremely bright. Seventy-year-old Masrun, from the town of Sungai Kamuyang, tends cassava, cloves, and ginger. In 1968, the 130-hectare plot he farms was transferred from local nagari leaders to a private company in a deal locals say was unfair. Masrun went from being a modest stakeholder to a day laborer earning, until recently, Rp. 15,000 a day. Several months ago, the revived nagari council decided to take back the land, and the private firm agreed to give it up. Masrun, with a toothless smile, says he's now free to sell whatever he harvests, and he's earning 10 times more than before. 'Going back to nagari means going back to our roots and putting everything back in its rightful place.' If autonomy brings a fraction of the justice Masrun has received, Indonesia may just yet hold together as a nation." Source: Jason Tedjasukmana. March 12, 2001. Success Story: In Sumatra, Meanwhile, Autonomy Is Working What's Payakumbuh, Time Magazine-Asia. * Counterpoint: Instead of local officials becoming more accountable to the people, the reality may be korupsi pindah kedaerah (corruption moves to the regions).29 In January 2001, the Straits Times quoted the going rate for elected local office to be at least Rp. I billion (paid to local parliament members), and notes that even in Jakarta, where "a vociferous civil society is supposed to make official graft a rarity," the governor had to pay each district parliament member Rp. 100 million to approve his annual accountability speech last year. The individuals elected to the DPRDs and selected as provincial and regional heads will determine the budgets and policies for the delivery of public services. Whether or not the election systems and people's expectations hold these officials accountable for the quality of schools, clinics, roads, public transport and the like will matter to all-especially the poor. Civil Servants The transfer of some 2.3 million civil servants to the provinces and districts raises many complexities,30 but the fundamental question is how to fashion a local civil service that is focused on delivery of quality services. This orientation will require a dramatic departure from Indonesia's pre-crisis civil service-surveys of which reveal 94 percent believed corruption was a serious problem and only 12 percent thought performance standards were successfully implemented 29 Examples from Straits Times. January 7, 2001. Power to the People? 30 See, for example, The World Bank CGI Brief. October, 2001. Indonesia: Accelerating Reforms In Uncertain Times. - 60 - (see "Annex 5: Civil Service Reform"). Three main interlocking factors have helped assure the civil service's upward-looking orientation: (a) a convoluted, opaque civil service salary and compensation system in which base salary could be as little as 10 percent of total (legal) compensation,: (b) a split- budget system that allows development-budget expenditures to supplement civil-servant salaries, giving managers a significant amount of discretion,32 (c) an ethic of institutionalized KKN (corruption, collusion and nepotism) in which patronage was doled out in exchange for loyalty and collusion in malfeasance. A recent survey of government officials reveals they are almost three times as likely to report knowing someone punished for "insubordination" than for accepting bribes or embezzling funds (figure A2.1). Figure A2.1: Government More Likely to Discipline Staff for Insubordination than Malfeasance accepting bribes 5% embezzleme~nt 2 8% allowing a second job to interfere 1 13% poor work performance 120% insubordination t 36% 0% 5% 10% 15% 20% 25% 30% 35% 40% Percent of officials reporting punishment for particular transgression 3 Source: Manning, Mukherjee, Gokcekus, and Hofman. 2000. Performance Orientation Among Public Officials in Indonesia: Report on a Survey of Public Officiais. World Bank draft report. These problems in the civil service resulted in the worst service for the poor and vulnerable, those for whom quality public services could do the most. The poor are least able to afford the payoffs necessary for government access, so their needs are most likely to be overlooked. It is not an accident that from the bottom up the system seems underfunded, unresponsive, uncooperative, and inflexible-it is designed that way. Now there is a chance for decentralized governments to change the old structure. The 1999 People's Consultative Assembly (MPR) emphasized in its State Policy Guidelines (which are to guide policy action by the new administration) that the civil service is to be the servant of the people. It is to provide just and equitable services; be free from corruption, collusion and nepotism; and rely on a new law (Law 43/99) to guide the reform process.34 But local governments cannot simply rely on laws to ensure change; instead they should take action to avoid repeating pitfalls of the past. A 31 World Bank Draft Report. February 8, 2001. Indonesia: Priorities For Civil Service Reform. 32 Manning, Mukherjee, Gokcekus, and Hofman. 2000. World Bank draft report, Performance Orientation Among Public Officials in Indonesia: Report on a Survey of Public Officials. 3 Specifically, officials reported if an employee had been punished within the previous three years. 34 World Bank CGI Brief. October 2001. Indonesia: Accelerating Reforms in Uncertain Times. - 61 - survey of government officials themselves suggested important areas of reform (see "Annex 5: Civil Service Reform"). To encourage strong performance, the civil service must be the right size and must be paid professional-level wages. Officials need to know clearly what policies they are supposed to implement. Budgets, once promised, should be forthcoming. Officials should then be left alone to use an appropriate level of discretion to get the job done, although they should report progress regularly to supervisors and be subject to independent audits. Civil servants should be rewarded based on the satisfaction of intended service beneficiaries. B) Decentralized Budget and Expenditure Decisions and Budget Monitoring Local revenue-generation issues, including distribution of central revenues to the regions, were discussed previously (see "First Area of Action: Poverty Focused Public Expenditures"), in connection with ensuring an environment for economic growth. In this section we consider the process of budgeting. There are three important governance-related issues critical to successful budgeting at the regional level: local choice, and budget transparency and accountability. To be responsive to the needs and aspirations of the poor, local and regional governments must understand that the way in which they plan, implement, and monitor budgets is an integral part of reaching that objective. Local voice in local budget choices Even the kabupaten/kota level can be unaware of the needs of local villages, let alone the poorer within those villages. The needs of villages and intra- village groups in terms of supporting infrastructure or program needs can vary widely even between villages and among groups, despite geographical proximity. Therefore, even once adequate sectoral allocations are made within a public expenditure framework, there must be a budget and planning process that matches local needs to available resources. The current "bottom-up" budget process is said by some observers to be a charade. This is not because it doesn't work (that would be a failure, not a charade), but because it can't work. Although there are mechanisms and motions of "consultation," in reality budget decisions have always been taken top-down and aligned along sectoral (and donor-financed project) lines. Thus, the local level (e.g., desa level or below) had very little control over what it received. Whether a locality received a road, irrigation, or a school depended on sectoral planning, not on local (and certainly not poor peoples') desires. There is no guarantee that the decentralization process will remedy this problem. The same sectoral rigidities in budgeting may remain at the kabupaten level; each district sectoral ministry is responsible for its budget alone. The previous system of channeling "tied" or "earmarked" funds to localities, perhaps even linked back to donor preferences for sector-based project design, would simply be replicated in miniature. - 62- Box A2.4: Top-Down Earmarked "Assistance" Can Leave the Poor Worse Off: an Example of Goats The women of Renggarasi described their experience of being given goats by the Social Welfare Department as a form of revolving assistance. The goats were very young and skinny. Many died soon after being received. The men explained the negative outcome for the community: "We were blamed as being incapable of rearing goats. In addition, we had to pay cash to compensate the village government so that the assistance could revolve to other villages." If the villagers had been allowed to procure livestock of their choice, they would have selected healthy animals, and perhaps not even chosen goats. As usual, procurement was handled somewhere higher up, without allowing the recipients any choice in the matter. Poor men and women pointed out that revolving aid-type livestock assistance was a financial risk for them, as they had no control over the type and quality of animals they would get. Nor could they be sure of getting livestock-care services when they needed them. They said that it was unfair not to let the n select and procure their own animals, since the financial obligation to revolve/replace them falls on the recipient's shoulders. Source: Nilanjana Mukherjee. August 1999. Consultations With the Poor in Indonesia, Country Syr;whesis Report. Under the new system, funds will reach the districts with fewer strings attached. However, there is still a need for a system in which citizens/communities, not just local ehies, have an increasing say over allocations. One important option is to give villages the chance to prioritize use of the funds through their new elected village councils. There are various comrrunity-driven initiatives underway-such as the UN experiment in Kendari-building more and more open menus into village and community level projects. These programs have to fight an uphill battle against the current system, in which local government officials need control of "development" budgets to meet their objectives (public and private). The previous decentralization experience of cities points to a second risk: that donors may re- impose sector rigidities through project approaches. The delivery of urban services wa3 recognized explicitly in a 1987 policy statement as a function of local government, to be performed with the assistance and support of the provincial and central governments. Budgeting for operations and maintenance, as well as investments in capacity expansion, was to be done across sectors to include all responsibilities of the local government (e.g., primary schools. basic health, public tiansport, etc. in cities and non-urban sectors for kabupatens). However, the involvement of donors in development financing meant quick reversion to sectoral rigidities. Throughout the 1990s, donors focused support on urban infrastructure investments to simplify programs, despite vigorous protests b:y many local governments and the Ministry of Home Affairs. The ministry wanted more comprehensive support for local expenditure requirements and broader assistance for local government management capacities. Budget transparency If decentralization is going to improve budgeting, then the budget has to be open and public at all stages: planning, allocation, disbursement, and end use. Opening the process, however, could lead to populist budgets that would threaten fiscal stability. To counter this likelihood, local budgetary processes should introduce longer-term planning discipline and carefully - 63 - monitor outcomes-e.g., do more people have access to clean water?-to help localities live within their means. Box A2.5: Innovations in Budget Transparency (Social Safety Net Programs) Innovations in budget transparency have already begun in a limited sphere. As part of the reforms to the Social Safety Net (JPS) programs, each district in the country is preparing a "budget folder." This budget folder has the complete budget information for each JPS program-from the provincial to the kabupaten to the lowest level being targeted. For example, for the Scholarships and Block Grants program, the name and address of each school and how much it is receiving is reported. For the JPS-BK (health program), each puskesmas (clinic) similarly is reported. This budget folder is being disseminated both to local government officials-so that they know what they have to work with-and to civil society groups. Such steps, however, mark the beginning of the process. More needs to be done to make the public reporting of budget information effective: * First, the same groups to whom the budget allocations are made available need to know about disbursements. In many cases the budget allocations are adequate, but disbursements are never actually made. * Second, transparency should be extended to all public budgets, not just the JPS programs. The JPS programs were simply the vanguard to "field test" the feasibility of these mechanisms. The next step is to move to the same level of transparency in all development programs, and then to an integrated budget. * Third, government-level transparency must be accompanied by transparency at the individual project sites. While this may seem like too much information to provide generally, it should-as a matter of routine-be available to the public. For instance, in the public works employment program for urban areas, all project documents that do not need to be protected for commercial confidentiality reasons should be made available to the public-including project sites, winning bidders, lists of job seekers and those employed, wages paid, etc. Finally, groups need to be encouraged and trained how to use budget information responsibly in order to improve their oversight of the government. Simply making the information available may have very little impact unless people in NGOs, media, and civil society organizations are trained how to read it and how to follow up on questions that arise. Source: World Bank staff Until quite recently, information concerning the budget and its allocation was more or less a state secret. Not only did the public not know what the budget was, government officials at one level down in the regional apparatus (e.g. desa or kecamatan) did not know what the budget was at the next higher level (e.g., kabupaten). People were told what they were allowed to spend-period, not what percentage this constituted of the total. However, as noted in Box A2.5, innovations in budget transparency have already begun in a limited sphere. This lack of budget transparency was of course a necessary feature of a system that depended structurally (not just as a matter of a few corrupt 3 See the discussion on improving the budget allocation process in Indonesia: Public Spending In a time of Change, World Bank, April 2000. - 64 - individuals) on "clipping" the budget as it moved down each successive level. Budget transparency is not a reform that can be grafted onto the existing budget process, as the existing system cannot live in the light. Transparency is a goal that must be accompanied by broader budgeting reforms. C) Program Design to Put People First Until now, business details of development projects have been non-transparent to the intended ultimate beneficiaries--citizens have been treated as passive recipients. Obviously, the simultaneous processes of democracy and decentralization will change all of that, radically. But how? It is unrealistic to expect reforms to spring up spontaneously and successfully and be accepted by the governments in 370+ jurisdictions, let alone the 60,000- plus villages. Reforms in elections, civil service, and budgeting and planning will need to be nurtured over time. Information, voice, flexibility, and accountability should, however, immediately become the foundations of project and program design-especially those receiving donor support-to help break new ground and provide examples of new ways for undertaking development, or the other reforms will not stand a chance. In all aspects of the public service-and this cuts across all social and infrastructure sectors- program and project design and implementation must be changed to re-integrate society and government and allow communities, including the poor and women, more voice and more power over the decisions and services that affect their lives. There are three principles to follow: lowest level of government possible, local empowerment, and upward links. (These are elaboraLed in Annex 6). When designing projects, responsibilities should be kept to the lowest possible administrative level. This is not to say that communities, or even local governments, have the capacity to do all of the technical work necessary for successful projects-but that they should have responsibility for these projects. For instance, while local communities or districts may not have the capacity to design their own development project structures, they can rely on centrally prepared "templates" that they can adapt. The other thorny issue is how to bring essential engineering technical information to bear on projects, since communities do not have the skills to design their own bridges and structures. But providing technical information and skills requires mechanisms to secure the cooperation of communities and those with the needed technical skills-not transfer of control and power back to the ministries. In order for community voice to be heard, local people must be empowered-especially women-and this process will not happen by itself. Newly elected village councils might play a role. Or, until these become established as trusted representatives, existing social, cultural and religious organizations, which already have the trust of the people could, perhaps, be supported to broaden their mandates to include development planning. Another possibility is that a project could support locally managed processes for institutional design (musyawarah, voting adat). But rebuilding trust takes time. And people who are perceived as neutral may be needed as "facilitators" to identify organizations that are trusted, or help the community to formulate (or use existing) mechanisms to represent their interests and make their needs heard. Though the poor and women often know their interests and can articulate them, there is usually a need for outside assistance to help communities organize, cooperate and come to common agreement, and then interact with the official apparatus successfully. To bolster local empowerment, programs and projects need to give special consideration to women, as gender inequalities are deeply embedded in Indonesian society: - 65 - * Female illiteracy is still higher than male (20 percent versus 9 percent), though the gap has closed considerably as school enrollment rates have become more balanced. * Women's work is undervalued Women's work is concentrated in the low skill, low paid or undervalued employment sectors: 71 percent of workers officially recorded as "unpaid family workers" are women, while only 7 percent of senior administrators and managers are women. * Women are heavily underrepresented in public life Only 10 percent of Parliament is female, women constitute 35 percent of civil servants (but only 4 percent are in the highest two echelons), and just 2 percent of village heads are women. But even these statistics do not give the full story. The inequalities are more deeply embedded and have been institutionalized. The main issues facing women in Indonesia are those of visibility and voice. Although the Constitution gives equal rights to women, successive state policy documents (GBHN) have defined separate roles for men and women-men as the heads of households and women as mothers and caretakers. The large Family Welfare Organization (PKK), led by the wives of local government leaders, has served to marginalize women from mainstream decisionmaking, while at the same time establishing an effective method for mobilizing grassroots women to voluntarily assist with the implementation of government policies. Recent moves have been made to allow PKK members to choose their own leaders, but few changes have occurred in reality. There is a real danger that progress on mainstreaming gender-working to improve the status of women through all government policies and actions-will be set back when power shifts to sub- national governments. Beyond the intrinsic value of gender equality, women play an important role in helping raise themselves and their families out of poverty. Thus, it is important that gender issues be taken up in project and program design-in other words, that women's voices are heard and acted upon. While many community priorities can be accomplished with local oversight, progress will require more local voice in higher-level planning and implementation. Community development cannot be a one-shot exercise; rather, development and poverty alleviation are phased processes. Eventually, local communities need to be linked to government planning processes. As districts and municipalities have been set free, the two-way links between local governments and communities must be nurtured. Indonesia already has experience in transferring financing to community-owned planning organs. Beginning in 1996, a series of large projects developed simple systems of direct transfers to villages and urban communities that involve no earmarking or intermediation. These have involved BRI or other private banks that manage collective accounts owned by village or kecamatan (sub- district) governments. Inter-government transfers are released directly into these accounts, which are drawn down against approved expenditure plans. Such approaches could evolve to district and municipal co-financing of centrally (donor or government) funded pilot community-driven programs along the lines of Brazil or other models. Initially, communities could be accountable to local parliaments (DPRD II) for program results and follow-on plans as a condition for continued program funding. Such procedures could lead more generally to an outcome-oriented, local-level budget planning and monitoring process that maintains distinct accountability for locally managed activities. - 66 - D) Spending the People's Money Responsibly: Financial Management and Competitive Procurement Good budget planning and project and program designs that really address community needs are all parts of the equation to improve public service delivery to the poor. But for local governments to really serve the people, they must close the loop by accounting fully for use of funds---i.e., what did the public actually get for the money that passed through government hands? Could more have been done-could more children have completed secondary education, could fewer children and mothers have died in childbirth-for less? To spend public funds responsibly, local governments will have to act fast and: * Develop or adopt simple and uniform financial reports that detail what money was received and how was it spent. * Agree on standard (non-financial) performance reports that detail what was actually accomplished (in terms of outcome indicators, not physical output targets). * Setup an independent audit function-do the financial and non-financial reports accurately reflect what happened? * Create incentives for maximizing use of resources with respect to outcomes. * Adopt clear procedures for competitive, transparent procurement. * Disclose everything to the public.36 Public accountability is possible only when the public has information on government operations and the results thereof. Without information, the public cannot make any judgment as to the success or failure of the government and its agencies. Private companies account to their shareholders. The same principle should apply to the public sector. However, the public sector cannot adopt the private sector "bottom-line" approach. The public sector's measures of performance must be agreed upon through policy and program planning discussions. Current arrangements require a great deal of information to be prepared by all government institutions, but circulation is limited to selected agencies for review and assessment. For a start, this information could be made widely available in order to remind public officials that they are accountable to the people, and to let people know what the government is doing. Over time, reports will need to look alike-i.e., use common formats -so that they can be compared across and within agencies, easily aggregated, and more easily understood. However, merely generating financial and non-financial performance reports and making them available are not enough. Reports are meaningful if people are able to read and understand them. Thus, active dissemination is another part of good reporting; agencies should make reports available to local parliaments and community groups, but also make sure that they understand them and if not, adapt them to make information more accessible. To provide further confidence in report contents, the reports must be confirmed by an independent auditor. Audits, too, must be made available to the public and findings pursued. Public disclosure of reports also provides potential for independent evaluation. If, for example, a program 36 This section draws from two recent World Bank reports that were prepared in collaboration with the ADB: Republic of Indonesia: Country Procurement Assessment Report, 2001, and Republic of Indonesia: Country Financial Accountability Assessment, 2001. - 67 - was to provide training to primary teachers, and the report notes that so many teachers from a certain area received training, those teachers are in a position to confirm or negate if training was received. But they can do so only if they know that the program budget was intended for such use in their area. All of this reporting will need to be complemented by complaint resolution systems, and serious consequences for those who misuse funds. Rigged procurement may seem like a fair way to channel local government budgets to local business, but such thinking is shortsighted and comes at a large cost-especially to the poor and vulnerable. Giving out large contracts uncompetitively means that the local friends of those in power-or those willing to pay the biggest bribes-will get business, but the public will have no guarantee of work quality. What good are schools if they fall down? And, what benefit are roads and bridges that are easily washed away? Shoddy work and poor materials translate into high repair costs. Moreover, non-competitive, non-transparent procurement tends to delay project implementation, which further increases costs, leads to poor project performance, and delays the delivery of benefits to the beneficiaries. From all accounts, the public procurement system in Indonesia does not function well. It is not market driven, has been prone to misuse and abuse, and reduces value for money of public funds. Dr. Boediono, former Minister of State for National Development Planning/ Chairman of National Development Planning Agency, speaking on the procurement agenda explained: "...Problems have been most serious in the pre-qualification phase where tenders have often been reduced to a formality; because of poor business practices and ethics on the part of contractors; with poor supervision and law enforcement in discovering and prosecuting cases of abuse; and because of poor compliance with the rules designed to foster increased participation by cooperatives, small businesses and domestic firms." The procurement regime in Indonesia needs to move, in practice, toward a market-driven system based on internationally accepted principles that provide checks and balances and an effective means of enforcement. International experience suggests any good procurement system should be based on the following four basic principles: * Maximization of economy and efficiency. * Promotion of competition and encouragement of maximum participation by suppliers and contractors for the supply of goods, construction, or services to be procured. * Fair and equitable treatment of all suppliers and contractors. * Transparency in procedures and minimization of opportunities for corruption and collusive activities. Indonesia's new decentralization regulations allow local governments to establish their own arrangements for public procurement. This could result in fragmentation of the internal market, as each region attempts to give preferential treatment to local suppliers. It will also strain local capacity as staff with inadequate skills and experience struggle to supervise whatever rules may be agreed. These points argue for retaining national procurement guidelines and strong training efforts to build local capacity quickly. Such efforts would ensure that basic principles, policies, rules, regulations (including the use of standard bidding and contract documents), and dispute-resolution mechanisms also apply to the regional governments. Like any public agency, regional governments and public bodies should be required to publicize nationally all tender opportunities above an appropriate threshold size, as well as contract awards and penalties. - 68 - Second Area of Action: Looking Toward the Future by Focusing on Education and Health Quick action on safety nets helped Indonesia avoid disastrous social sector consequences during the economic crisis. Avoiding disaster is not, however, a long-term strategy. The crisis brought into sharp relief the achievements and liabilities of the pre-crisis and crisis-period policy packages and the sort of post-emergency sectoral changes in education and health required to address the needs of the poor (and the population overall). The current delivery systems in education and health depend on hundreds of thousands of publicly paid providers who do not, for various reasons, perform well. The agenda must: * Accord functions to the lowest level of officialdom that can do the job cost effectively. * Require that government intervention be justified (as opposed to private service provision). * Improve the quality of civil servants in terms of capabilities and responsiveness and give them more demanding professional tasks. * Provide adequate compensation to those who perform (which will almost certainly require substantial reduction in the number of providers). * Use demand-side measures to give providers feedback and provide accountability for adequate services for the poor. * Create a "broker" or "facilitator" function that works to help the poor articulate their voice. A) Pre-crisis Achievements and Challenges Indonesia made substantial gains in education and health prior to the late 1990s. From 1973- 83 primary gross enrollment rates rose from 82 percent to 109 percent, while junior secondary enrollment rates rose from 24 percent to 52 percent. The figures rreached 114 percent (primary) and 70 percent (secondary) by 1997." The most rapid gains in junior secondary net enrollment were from lower income households. During the same period, infant and child mortality, rates fell, nutrition improved, and family size declined. These advances were partly due to rising real incomes, which made it possible for households as well as the government to spend more on education and health. In fact, the Indonesian government's spending on education and health increased in real terms from the late 1980s right up to the crisis. But, government action also played a key role in the (a) construction, furnishing and equipping of schools-including the 1974 "a primary school in every village" initiative (Instruksi Presiden Sekolah Dasar)-health centers and other education and health infrastructure; and (b) the hiring and deployment of substantial numbers of teachers, health providers, and supervisory and support staff as civil servants. The government's goal was to set up a wide network of service delivery points, and to staff these facilities with public servants who were supported and guided in various ways from the center. 3 Gross enrollment rate includes all who are enrolled at a particular level, irrespective of their age. Since there are many overage children in school, due to late enrollment and the need to repeat grades, the gross enrollment rate overestimates the proportion of the age group in school and figures can exceed 100 percent in primary school. The net enrollment rate corrects for this by counting only the appropriate age children (e.g., age 6-12 for primary) in the numerator. - 69 - Services were expected to reach the poor through broad coverage and via the tasks implemented (e.g., literacy campaigns, primary schooling, family planning, immunization, etc.). While impressive gains were recorded, the accomplishments still were inadequate, for the following reasons. * Poor still lagged the wealthy There remained large gaps between the rich and poor in education and health attainments. In 1997, the enrollment rate in junior high for the richest 20 percent was twice as high as that for the poorest 20 ercent, three times as high in senior secondary, and 12 times as high in tertiary schooling. The poorest 20 percent also lagged far behind in key health indicators. The poorest households trailed well behind wealthier in terms of infant and child mortality rates, had higher disease prevalence of diarrhea and acute respiratory infection, and suffered from worse nutrition. * Quality of services was low-especially for the poor The quality of education and health services were below reasonable and realistic outcome standards. In the 1992 IEA international study of literacy (the last in which Indonesia participated), Indonesian fourth graders were found to score at levels below their ASEAN neighbors (Greaney. 1992. Literacy Standards in Indonesia); scores for eighth graders were also low (average number of items answered correctly: 52 percent). In addition to low overall quality, there were very high regional disparities in educational achievement; quality was worse in areas with a heavier concentration of poor. For health services, poor quality helps explain low utilization rates (Box A2.6). A sustainable livelihoods study, for example, reported that the lowered standard of health services in posyandu and puskesmas were one of the reasons that poor people reduced their use of these facilities; some said the quality of service was not worth the cost of transportation to these centers. Box A2.6: Government Health Subsidies Do Not Reach the Poor In 1995, the richest 20 percent of households were three times more likely than the poorest 20 percent (by income) to use public facilities on an inpatient basis and one and-a-half times more likely on an outpatient basis (Saadah and Pradhan, 1999). This imbalance was even greater in rural areas. Before the crisis, the poorest (bottom 10 percent) used only one-fifth of the inpatient care they would likely have needed. This figure rose to two-fifths-higher, but still low-of those who were slightly better off (the next three deciles). Moreover, these poor utilization rates extend to community outreach village health posts facilities which were supposed to help fill gap. Posyandu attendance by children under age five was 57 percent in 1997. The figure fell further in 1998 to just 42 percent (Frankenberg Elizabeth, Duncan Thomas, and Kathleen Beegle (RAND). 1999. The Real Costs of Indonesia's Economic Crisis: Preliminary Findings from the Indonesian Family Life Surveys). Source: Peter Lanjouw, Menno Pradhan, Fadia Saadah, and Haneen Sayed. November 17, 2001. Poverty, and Health in Indonesia: Who Benefits from Public Spending? B) The Crisis and Response During the crisis, as the economy contracted by 14 percent and the rupiah's value plunged to unimaginable lows, the whole system of public and private services reeled under -the financial 3 Asian Development Bank. October 2000. Poverty Assessment In Indonesia. 39 DFID. 2001. People, Poverty and Livelihoods: Links for Sustainable Poverty Reduction in Indonesia. - 70 - burden. Rising fees brought reductions in demand and declining revenues to service and input providers who were forced to make adjustments. Some drug firms and private schools went out of business. Many of the poor were unable to pay school fees, and schools-both public and private- in areas with greater concentrations of poor were hit by falling revenues and rising costs as inflation soared during the crisis. Salaries took a huge drop in real terms. As the crisis hit in 1997, the government stated a commitment to protecting education and health spending at or above 1996/97 levels in real terms. However, outlays on education and health nevertheless rose much slower than the inflation rate, and fell in real terms in 1997/98. Despite the reductions in private and government spending, the education and health status of the people seems to have remained at or near pre-crisis levels. This was due, in part, to the government's decision to draw on donor assistance to implement major education and health "rescue" programs. The first of these, a US$692 million five-year national Scholarships and Grants Program (SGP) (funded by the government, the Asian Development Bank, and the World Bank) was launched in June 1998. UNICEF financed a parallel public awareness drive to encourage parents to keep their children in school. SGP provided scholarships to the poorest primary, junior secondary, and senior secondary students and gave block grants to the poorest schools for operational costs. Over 99 percent of all schools have benefited directly or indirectly from the program, the objectives of which are to maintain school enrollments at 1996/97 fiscal year levels and arrest any decline in school quality. Evidence to date suggests that the program has met these objectives (CIMU from 1999 SUSENAS data). In the health sector, the government took two emergency steps in response to the 1997-98 crisis. Initially, attention focused on prices of drugs and health-related supplies. Following the steep devaluation of the rupiah, the prices of imported pharmaceutical raw materials, medical consumables, spare parts, and medicines rose significantly. Domestically produced medicines due to imported inputs also jumped in price. The availability and affordability of essential drugs in health facilities and of reagents in laboratories became policy concerns. To this end, several measures-e.g., earmarking subsidized foreign exchange for pharmaceutical raw materials and lowering essential drug prices in government-run facilities-were introduced during the first quarter of 1998. These steps seem to have restrained drug price increases overall, as prices dropped 15 percent in 1998 and enabled the government's real outlays on essential generic medicines to return to pre-crisis levels. Ministry of Health officials hoped that by stabilizing pharmaceutical prices and supplies they would also be able to sustain health care provision in public hospitals and health centers. In addition, the government used ADB assistance to launch JPS-BK, a health safety net program aimed at sustaining health service use by the poor. This initiative took longei to establish than the Scholarship and Grants Program and has encountered more extensive implementation hurdles. Start-up problems ranged from weak eligibility and accountability checks over funds transfers from postal accounts, to vagueness and rigidity in instructions for civil servants to carry out. Other problems include low disbursements in some categories, drug shortages, and slow progress in informing the public about how to participate in the program. Serious design flaws have surfaced as well. For instance, the monitoring and evaluation component was introduced long after implementation began and has delivered scant findings on program impacts; the managed care component (JPKM) has not been well justified; targeting mechanisms appear to be weak; there have been questionable changes in priorities (e.g., away from communicable disease control); service -71 - quality is getting minimal attention; and program costs are high and unsustainable due to bad design, especially for the nutrition component (Box A2.7). Box A2.7: Health Services During the Crisis The expenses incurred during illness have always been a problem for the less-privileged members of society. Consequently, SMERU studied the impact of the crisis on primary health care. In particular, we have been interested to see how effective the government's Social Safety Net Program in the health field has been in providing poor families access to basic services. Late in 1999 a team of SMERU field researchers visited a number of locations in West Sumatra, Central and East Java, and South Sulawesi, where they interviewed many members of the local community and a range of health care providers. Some of the key findings from their rapid appraisal are as follows: * The distribution of Health Cards to enable the poorest families to receive free medical treatment at community health centers and public hospitals has been of considerable assistance to many people. * However, many poor families have not received Health Cards even though technically they are eligible. Too many people remain confused or simply do not know how the Health Card scheme is intended to work. Who is entitled to receive a card? What benefits does it provide? Which members of the family are covered by the card and for how long? There is an urgent need for more public information about the program to overcome such problems. * Most community health centers and clinics in urban areas have experienced a rise in the number of patients during the crisis period. But in some rural and more remote areas, poor families have struggled to access these services. Transport costs, which have risen sharply during the crisis, have been a barrier. In such circumstances, people are forced to find cheaper and less effective alternatives, such as medicines from the local warung. Many communities also still rely heavily on the services provided by traditional healers. * The village midwives have been at the forefront of primary health care throughout Indonesia for some time. There has always been a heavy demand on their time as they have been required to carry out a wide range of duties. However, the health SSN program has imposed an additional burden on these women, especially since they have been made responsible for much of the administration and reporting that is required by the health bureaucracy. Source: A SMERU Special Report. October 1999. The Use and Effectiveness of the Health Providers: Puskesmas, Posyandu, and The Role of Bidan Desa. Despite these problems, JPS-BK has been getting some essential services to high-risk groups, evidenced in the large number of poor women being reached for pre- and post-natal care and in the increase in midwife-assisted deliveries. Supplementary feeding programs, though expensive, appear to be reducing the number of seriously malnourished infants and increasing the proportion of children who reach acceptable weights. JPS-BK brought an infusion of funds to health spending after months of informal rationing and controls in the 1997/98 fiscal year. Absent this program, health financing for primary care would have experienced much deeper cuts. In addition, JPS-BK had the intended reallocation effect, leading to increases in outreach to pregnant and lactating women and young children. The scholarship and grants program and JPS-BK also brought important institutional changes: .72- * Focus on demand rather than supply For the most part, program funds have been channeled through grants directly to individual students, midwives, and health center doctors, and to schools and health institutions. * Independent monitoring of complaints A central Complaints Investigation Unit was set up for SGP as part of a package of monitoring and safeguarding measures, which also included guidelines for provincial- and district-level complaint investigation and resolution. The program management unit also forged close ties with the Inspectorate General and with independent monitors, leading to improvement in school-level accountability. * Greater community information and involvement Scholarship selection committees were set up at the district, sub-district, and school levels with 50 percent of their members drawn from civil society. As a result, citizens now commonly seek program information, query award allocations, and report suspect behavior. Toll free lines have been established "why, how and where to complain" brochures have been distributed through the schools, and a complaints investigation process is taking shape. The public has full access to information on selection criteria for scholarships and grants, program implementation guidelines, budget allocations to districts and sub-districts, award amounts, flows of government funds to districts and schools, and school-level allocations of scholarships. In short, the emergency programs helped to prevent the sort of sharp reductions in education and health status sometimes seen in crisis-hit countries. There is still concern that a "lag" effect will be experienced in coming years and that enrollments may in fact decrease as family savings disappear (Central Independent Monitoring Unit (fielded by the British Council) Quarterly Reports and Special Report, 1999). By helping to avoid reversals of the gains made in the 1980s and early 1990s, these programs have created interesting policy opportunities and dilemmas. C) Challenges in Education and Health The post-crisis opportunities and constraints are best approached by going back to education and health policy issues that emerged in the 1990s, and asking why these policies went astray. Why were utilization and quality outcomes often disappointing, why did the army of service providers appear to under-perform, and what came of their interactions with beneficiaries, i.e., students and patients? This focus on teachers and doctors and other health providers is appropriate as the government used them as instruments to improve outcomes. The government's strategy has relied directly and principally on such staff, providing training, guidance (often detailed task instructions), and, for the most part, lifetime employment. Such providers are especially relevant for the poor, who may be at their mercy, and for whom a provider may be the only option--especially for very costly services, e.g., in-patient care. Aware of unsatisfactory results and conditions, policymakers introduced remedial measures before the crisis. During the immediate pre-crisis period (1994-97), the education agenda re-adjusted to focus on improving access to junior secondary education and improving the quality of basic education through the provision of improved in-service teacher training, books and educational materials. This agenda attended to operational issues and to meeting universal nine-year basic- education enrollment goals. It did not address system design issues. In the health sector, policy responses included hiring doctors and newly deployed village midwives on fixed-term contracts (the "PTT" scheme); piloting health card schemes (Kartu Sehat) for the poor; investing in water and - 73 - sanitation facilities in low-income rural communities; decentralizing some budgeting and spending responsibilities; testing quality assurance mechanisms; improving the ministry's health information system and health education work; and increasing the number of autonomous public hospitals. Even these measures left fundamental challenges in both sectors, and these are the issues that must be addressed in a post-crisis, decentralizing policy environment (Box A2.8). D) Post-crisis: Decentralization Opens the Door to Reform Pre-crisis reform efforts did not go far enough. They were partial or pilot measures within the established, provider-driven, centrally guided service-delivery paradigm. But decentralization and democracy bring the potential for fundamental change and real quality improvements in the delivery of health and education services in Indonesia. If done well, decentralization could lead to conditions in which providers have the incentives, skills, supervision, material support, and discretionary authority needed to offer high-quality services, and clients could have the information, financial means, and bargaining power required to elicit appropriate responses. Decentralization also provides openings for central ministries-the Ministry of National Education and the Ministry of Health and Social Welfare-to carve out new roles and images while jettisoning impractical obligations. For further discussion see Annex 7. But the experience of other countries warn that decentralization could also make things worse, especially during the transition. What needs to happen for decentralization to result in better quality health and education for the poor, and are there aspects of pre-crisis policy which can and should be sustained? Governments at all levels will need to forge policies around four medium-term elements that are critical to ensure service effectiveness: * Functions should be accorded to the level of coordination that can help make the most out of limited resources while ensuring that basic education and indispensable public health services (at acceptable standard) plus curative care for the poor are available throughout Indonesia. * Providers of basic education and health services must be better trained, better equipped and better compensated. * Providers of basic education and health should take the side of the poor and become their advocates; providers should see their roles as doing what it takes to provide better services and use their time and resources accordingly. * Demand-side mechanisms should be utilized to create local accountability to ensure providers provide good service. Building capacity and getting the level of coordination right; roles for the districts, provinces and the center Laws 22 and 25 project the district/municipality as a key level for policy and formulation implementation, and make available greatly increased resources to these areas. These steps have strong rationale. Districts already own and operate health centers, schools, and most public hospitals, and have responsibilities for most health care staff and teachers. Moreover, districts provide the context in which care or education is delivered (or not), quality standards are achieved (or not), and in which providers and clients generally interact. -74- Box A2.8: Challenges Facing Basic Education and Basic Health * Budget constraints have meant teachers often must * The setting for service provision may be unpleasant operate in unpleasant settings with few material and possibly unsafe. Buildings or oitreach points aids (walls, ceilings, and floors may be dilapidated are often in poor condition, and vital inputs such as and unsafe, furniture may be broken, water or drugs and spare parts for medical equipment and toilet facilities may be missing). instruments, as well as water and elec-icity, may be * Poor children often attend schools that lack missing. teaching materials. Shortages of resources creates * Providers in the government system are instructed the need for pupils to share old, deteriorated to adhere to required activities, which, often are textbooks. over-ambitious, inappropriate, and unmanageable. * Teachers are saddled with a curriculum that is far * Through the 80s and 90s, the skills of health too ambitious for the developmental levels of providers were seen as deficient, which led the children, especially those from poor households Ministry of Health (MOH) to restrict workers' who are likely to be less prepared and who cannot opportunities to make judgments for which they rely on learning support in the home. were thought to be unprepared. * The curriculum fails to recognize and teach Bahasa * Supervision and assessment procedures mainly are Indonesia as a second language with which early- based on seniority and compliance with guidelines, grade children have very little familiarity. As a not actual performance. The large number of result, the poor suffer from delayed school assigned responsibilities and tasks and the entrance, and poor performance and grade specificity of guidelines and instructions actually repetition once they do attend. made it more difficult for managers to assess work * Teachers are handicapped by schedules with processes and outcomes, and leave them with weak inadequate "class time on task," especially in oversight tools and circumscribed responsibilities. grades one and two. * MOH permits civil-servant doctors to supply * Most teachers lack appropriate pedagogical skills services privately during off-duty hours and turns a and have not received good training or blind eye to such practices by nurses, midwives, professional development. and other staff. This compensation strategy has, * Teachers typically are not assisted, monitored, or created perverse incentives within health centers, evaluated by knowledgeable principals and making it financially attractive to health staff to supervisors. Administrative positions tend to be treat patients with the ability to pay on private filled on a seniority basis, by individuals without accounts. The attractions of private-service recent or substantial classroom experience who are provision and the emphasis on adhering to not familiar with the use of assessment tools (and guidelines has created a passive and distracted have few results to draw on in any event). These public work force with little awareness of local individuals may not be sure how best to support community features and needs, especially those of and advise teachers on actual practices. the poor. * Teachers' social status is not particularly high and * Within service centers, there has been little of the civil service pay scales, while higher than many proactive, problem solving approach needed to rural incomes, are not sufficiently remunerative in deliver high-quality services. Again, due to urban settings. Hence, many teachers rely on perverse incentives and a highl-v prescriptive private tutoring and teaching jobs, which detracts management approach, an opportunity has been attention from pupils and may create conflicts of missed to harness individual initia-ive and team interest. dynamics to addressing problems. * Parents and communities typically are hard pressed to offset teacher weaknesses. They may not know what to expect from schools, how to recognize quantity- or quality- deficient services, nor how to articulate and pursue their needs and demands effectively. Source: World Bank staff - 75 - However, in the near term some of the tasks that need to be undertaken in the health and education sectors will be beyond the capacity of districts-and some will never make sense at such a disaggregated level. Districts are just too small to capture scale advantages in functions like provision of essential public health information and education. Change will need to be nurtured by national policies that set and monitor performance standards and pool technical support at the provincial level. The Education and Health ministries have moved at different speeds, but in both a framework with responsibilities at various levels is emerging that would enable district management of basic health and education services. But all of this change must have one aim: to support a fundamental system change in which service providers are equipped and motivated to make sure all citizens, and especially those with low incomes, are receiving quality education and health care services. Citizens must be empowered to express their views and have them heard if this goal is to be realized. Better trained, better equipped, and better compensated Using the example of teachers, this goal might center on introducing and then building familiarity with various instruction techniques; setting goals; planning and monitoring student learning activities, disseminating ways of identifying and responding to lagging students; and setting up performance assessment arrangements. These steps would typically need to be coupled with facility-level repairs, improved availability and quality of books and materials, and revisions in curriculums. The same approaches could apply equally to health care workers. The intention then would be to enable teachers to make good technical assessments and to follow these up with actions that enhance learning. Clearly, enhanced spending is entailed, including outlays on teacher training, assessment systems, books and materials, and even deployment reforms and incentives and so forth. Where would spending aimed, in effect, at improving the professionalism of Indonesia's two million-plus teacher corps, come from? Some believe that the most realistic source is the salary budget, with substantial resources being generated over a 3-10 year horizon by cutting the number of teachers by 50 percent or more. Savings would be used not only for school-level improvements, but to increase teachers' salaries as part of the strategy of building a professional teaching corps. Higher salaries would be understood to be one component part of a package that would also include strong accountability provisions, pay increases linked to realistic performance assessment, and the employee's full-time commitment to a single job. Pro-poor advising and brokering More is required from teachers and health providers than becoming more proficient in their technical skills. Students and health service clients from low income households also need providers to play a broader role, one which is not defined by technical skill. This role is that of committed and opportunistic advisor and broker. This advocate agent would identify and help implement ways of maximizing education and health benefits from existing programs and policies. The question is not so much whether education and health workers could assume these roles, as even under the current system they have enormous de facto discretion in how they spend their time. The more pertinent question relates to staff willingness to assume the broker-advocate role. Salary increases and bans on outside work will help in this regard. But equally important will be efforts to recognize the extent and potential of discretionary space and time amongst providers, and to reward staff for the effective use of their time. Best-practice examples need to be identified and disseminated, and staff training and task instructions and guidelines need to be reshaped -76- significantly. The object would be to focus on the role of providers as potentially influential decisionmakers and to design programs that take advantage of discretionary resources. For health and education workers to truly become effective advocates not just for schooling and health care, but for the education and health status of the poor, programs and policies must give officials more flexibility to use their discretion-fewer rules and guidelines need to be offset with more accountability for results and reasonable compensation. Accountability and demand-side mechanisms Salary increases, training and other supply side measures are unlikely to be enough to promote shrewd and responsive provider decisions and behavior. Different demand-side factors need to be activated and institutionalized as well. The earlier discussion touched on current weaknesses in client dealings with providers. Interaction with poor beneficiaries by way of surveys and receipt of complaints needs to be complemented with other means of eliciting and expressing demand. The success of the Scholarship and Grants Program points to expanded use of cash grants or vouchers to the poor as a way of giving them more voice and choice. Also, local community organizations should be given greater command over program budgets. - 77 - Second Area of Action: Providing Needed Infrastructure, Access, and Mobility The public sector finances the provision of certain things that enable the poor to survive- roads, water and sanitation, various urban services, and other types of basic infrastructure that support rural incomes. But, as in the other sectors, "m.ore investment" alone is not the answer to lifting the poor out of poverty. Funds are wasted when the approaches to improve mobility and access do not provide what the people want, when things break due to poor materials or shoddy workmanship, or when the intended beneficiaries are incapable of using or maintaining the services provided. In each sector, the policy framework, supporting institutions, and design and implementation of projects and on-going operations need to be changed in two ways: * Planning and implementation must be driven by community needs and abilities, with implementers accountable for results by: > Making plans and decisions at the lowest feasible management level; often this level will involve groups like community-based organizations, water-user associations, and so forth. > Including those who are meant to benefit from basic infrastructure, especially women and the poor, in planning and implementation-even though these groups will need support to air their views. > Applying technologies that emphasize incremental improvement and labor-intensive methods, which are better suited to local operations and maintenance capabilities. > Publishing key technical and financial indicators and audit reports. * Using financing approaches that support long-term use and upkeep of infrastructure, including getting the most out of potential private-sector involvement: > Finding out what potential beneficiaries are willing and able to pay for a service-in many cases they may already be paying something. > Developing payment structures that allow for predictable, incremental payments over time. > Setting up financing instruments compatible with payment structures and schemes. > Making sure public subsidies generate private-sector competition to bolster efficiency, and ensuring private-sector recipients of public funds provide services to isolated, remote groups. Specific infrastructure and access needs and priorities will vary over time, across the vast diversity of Indonesia, and will depend on local capability and resources for sustainable use. This section focuses on three sectors that are important to the poor: transport, water supply and sanitation, and irrigation. Despite their diversity, these examples underscore common problems. Reform will demand sector-specific policy changes, but in all cases, these changes should be undertaken through consultation and stakeholder involvement-including government at various levels, civil society and private sector groups, intended beneficiaries, donors, and businesspeople. As reforms are agreed upon and policies put in place, project designs must help build and support the institutions and incentive systems needed for those reforms to take hold. As the details of each sector are complex, there is an annex for each of the three sectors that provides more background to the material in this section. - 78- A) Ensuring Access and Mobility: Transport The transport needs of the poor are constrained by two factors: * Lack of mobility Mobility implies access to the means of transport, and the eficiency and affordability of transport. * Distance The poorest often have the longest journey times and costs. Inadequate access to transport infrastructure, means, and services constrains the livelihood opportunities of the poor by: limiting participation in labor and product markets and actirg as a non- tariff barrier to trade (Box A2.9); impeding access to public facilities (e.g., schools and clinics) and resources (e.g. water); requiring a disproportionate amount of time and energy to be spent on meeting basic needs, increasing vulnerability to economic, social, and other shocks and risks; and restricting social interaction and participation in society's decisionmaking processes. Improving access to transport infrastructure, services, and means can help the poor meet their subsistence, economic, and social needs more efficiently (see Annex 8). Box A2.9: Transport Deficiencies Constrain Incomes for Village Producers Women in Waikanabu (NTT) explained, "Lack of capital for production is related to the bad condition of the road, which does not allow public transportation vehicles to come to our village. This makes r difficult to sell our harvest and tenun (woven cloth) for a good price. The Populele (mobile merchant) gives us a low price for our tenun because we cannot go to the market to sell our own produce." Men confirmed this problem, saying that the community's commercial transactions are limited to the village of Waikanabu. The populele is their only source of credit (in the form of cash or thread) for weaving tenun. By providing credit he binds poor women to an agreement to sell their produce exclusively to him, at prices that he sets. Source: Nilanjana Mukherjee. August 1999. Indonesia Consultations with the Poor. Transport problems affect the poor in rural and urban communities, and men and women, in different ways. In rural areas, the majority of journeys are associated with meeting basic subsistence needs, such as the collection of water or firewood, or trips to markets and public facilities Where the poor lack access to means of transport, these journeys typically are made by foot, involve physical portage, and consume considerable time and energy. In urban areas, the poor often are badly located in relation to employment opportunities and public services, requiring them to spend a lot of time and a substantial part of their incomes on travel. Increases in public transport fares and changes in the structure and level of service provision can have a major impact on their mobility. Urban road development and traffic management programs generally favor the private car and marginalize non- motorized transport means that serve the poor. Moreover, poor communities are often badly affected by the adverse impacts of motorized transport, including air and noise pollution and traffc accidents. Women's transport needs are often different from men's and have received little attention in transport planning. Poverty reduction has been a goal of transport polices in the past, but implementation approaches were flawed; subsidies (e.g., buses and fuel) did not reach the poor, and regulations on non-motorized transport worked against the needs of the poor. Moreover, centralized, government- controlled road construction left the rural poor reliant on poorly functioning services as road maintenance was neglected. especially in more remote areas where the poor are concentrated. -79- Pro-poor transport policies To better support the poor, future transportation sector policies should work to: * Provide adequate transport to employment by eliminating or reducing barriers to non- motorized transport and encouraging greater use of various modes of non-motorized transport. * Ensure the informal sector is free to operate transport services. * Eliminate gender bias in transport planning. * Ensure that greater accessibility is combined with better mobility for the rural poor. * Increase local participation in the formulation of policy and the supply of transport infrastructure and services. * Create a progressive, or at least neutral, tax policy for transport services. * Design transport regulations that do not discriminate. Three areas of action will lead Indonesia in the direction of these broader policy goals: * Community-based provision of local infrastructure Districts should rely on community- based and labor-intensive techniques to provide paths, roads, bridges, and related drainage facilities to serve local traffic and to connect villages to the main transport networks for trips to markets, employment, and social services. These needs are addressed through initiatives such as the Village Infrastructure and Kecamatan Development Projects. These projects are important not simply because of the type of work they support, but also because of the way they directly involve poor communities in the planning and implementation processes. These and other programs demonstrate that effective community-based provision of infrastructure requires: > Improved technical solutions and use of appropriate technology. > Adequate technical supervision by government engineers and advice to communities (but not control by government technicians). > Local financing and transparent procedures and accountability for the management of funds. > Facilitation of credit for small and medium enterprises (SMEs) and local entrepreneurs to provide transport services. * Extension of district roads Community-based approaches cannot handle all of the necessary links to the transport network. Attention to planning and management, financing, and local participation is required to improve the connections of the rural poor to the main transport networks. Necessary actions include: > Restoring the roughly 50 percent of kabupaten roads that are in very bad or impassable condition. > Ensuring adequate funding for maintenance of the network to avoid more costly restoration tasks in the future. > Improving the accountability of local officials for the overall performance of transport infrastructure, through publication of key indicators, independent technical audits of projects and programs, etc. > Enhancing opportunities for local participation and input into annual programs. > Improving management tools for preparing and implementing local works programs, to help local officials make more efficient use of scarce local funds. - 80 - > Strengthening local capacity, through training of government staff and stimulation of SMEs. > Using SMEs more frequently to implement local works. Extending modes of rural transport The central government should review and improve policies affecting local transport services, including the pricing and quality of services provided and the barriers to SME entry. This involves: review of the subsidies and policies relating to minibus and bus services; review of the options and appropriate roles for non- motorized transport in the informal sector; and a better understanding of the trip patterns and travel needs of rural transport users. Box A2.10: Impact of Road Access on the Livelihood and Mobility of Isolated People-Findings from an Irian Jaya Study, 1999 Two studies of the impact of road development on isolated peoples-in Kalimantan and Irian Jaya in 1999-looked at the mobility and livelihood of the people in villages at various distances from a road: isolated villages (12 hours or more walk from the nearest district or state road); semi-isolated villages (4-12 hours walk from the nearest road); and non-isolated villages (near or on a road). The findings on access, mobility, and other factors included: * Mobility (number of trips per year) increased up to three-fold for isolated villagers and from 3 to 14-fold for semi-isolated villagers after the nearest road was built. The mode of transport generally changed from walking to a mix of walking plus taxi. * For non-isolated villagers, there were similar increases of 2 to 10-fold in mobility, but mobility was already fairly high. With shorter trip lengths, the modes tended to be either walking or taxi. * The improvement of access to health centers was minimal for isolated villagers, significant for semi-isolated villagers, and very substantial for non-isolated villagers. * The improvement of access to schools, markets, or local government offices was negligible or minimal for the most isolated villagers, but very substantial for all other villagers, especially access to primary schools. * The prices and sales of goods rose; the nature of food, crops and livestock changed from subsistence to marketable types; and cash income rose over consumption income. * The influence of inward migration on social interactions was generally limited, except from out- of-province migrants, and there was sometimes a significant time lag before there was any impact on investment, land and social interactions. * Environmental impact rose steeply following the initial penetration of a road, but thereafter showed little change as the road was further improved. * Community appreciation of, and expectations for, road development was very high in all groups of villagers. Source: Cenderawasih University, Research Institute. 1999. Independent Monitoring and Evaluation of the Impact of Kabupaten Road Project on Isolated People for Region in Irian Jaya Province. B) Water Supply and Sanitation Access to water and sanitation service is particularly important to the poor in both urban and rural areas. In urban areas the density of population limits the availability of well .water (as an - 81 - alternative to piped water) in adequate quantity and acceptable quality, which means water must be purchased. Moreover, poorly functioning sanitation systems pollute both surface and ground water, exposing residents (particularly small children) to fecal contamination. As many of the urban poor live in poorly drained, low-lying slums, flooding during the monsoon season further aggravates public health risks. In rural areas, lack of access to in-home piped water is even more common, and the rural poor often depend on untreated sources of water, such as springs, rivers, and ponds that may be far away from their homes. Fetching water takes time and effort, which could otherwise be spent on economic activities, and this burden falls disproportionately on women.40 Ensuring the population has equitable and efficient access to water and sanitation services has been a major challenge for Indonesian policymakers for several decades. Annex 9 reviews the performance before the crisis, and how the crisis has made existing problems even worse. The water supply and sanitation situation for the poor is not good, and the problems are primarily structural. For too long the government and donors have been pre-occupied with achieving targets, both physical and financial. Though construction targets may have been met, there has been little sustained improvement in service to consumers, because services often are not well-matched with the needs or the ability of beneficiaries to keep them maintained. Allocated funds have been fully expended, pipes have been laid, toilets have been manufactured and installed on site, but real improvements in water supply and sanitation, if any, have been short-lived. As a result, alternative modes of service provision, like those noted in Box A2.1 1, are now being considered. Box A2.11: A 1996-97 Joint UNDP and World Bank Study Comparing Two Water Supply Project Approaches Concluded... * Households and community water managers and collectors (who are often, though not exclusively, women) should be key actors in planning and decisionmaking for community water supplies. * Flexibility and pragmatism are needed when developing local water management arrangements, in order to capitalize on traditional roles and responsibilities, where possible. * It is easier to ensure equity and accountability with piped water than with dug wells. * A sense of ownership and responsibility are not necessarily the outcome of mandatory, "taxlike" contributions in cash or in-kind from water consumers. Instead, financial responsibility needs to be linked to control of decisionmaking and payments. * Cost-effectiveness and ownership can be increased by emphasizing accountability and financial transparency. * Empowering water users and collectors-by giving them voice in decisionmaking, control over financial resources, and the knowledge required to make informed choices-leads to more effective and sustainable water systems. Source: Gillian M. Brown, Richard W. Pollard. 5-8 May, 1998. Responding to Demand: Two Approaches from Indonesia, Proceedings of the Community Water Supply & Sanitation Conference, The World Bank, Washington D.C. What's next? The short-term focus that has prevailed in the past three years has led to an unsustainable situation in the water sector. The poor continue to receive inadequate services, for which exorbitant prices have to be paid to water vendors; the non-poor also receive inadequate services, and are resorting to unsustainable groundwater extraction. Fortunately, decentralization 40 The cost of boiling water for drinking is also more significant for poor families, though even piped water in cities is not of drinking quality, and should be boiled by all those relying on it for drinking and cooking. - 82 - will hand the reins to provinces and municipalities-an excellent opportunity to steer programs to customer-centric designs that reflect the desires of consumers and municipalities, rather than those of far away central government bureaucrats. To seize the opportunity for improvements, local governments should look to three reform principles to improve water supply and sanitation needs for all: * Use the lowest appropriate management level For water supply systems, the: management mode and the scope of the service area are key factors in investment design. * Match technically feasible options and user choice The sustainable management of water supply and sanitation services requires that potential consumers (poor and non-poor alike) have the opportunity to make an informed choice among technically feasible options for the delivery of services. The key to selecting a service option is the value users attach to the possible improvement in service it offers. * Figure out feasible financing and options for municipalities Any investments in water supply and sanitation taken at the municipal level are likely to result in costs large relative to the initial revenue base of the municipality, even after fiscal transfers are effected from the central government. Municipalities will require technical assistance to develop "bankable" projects that rely on the cash flow from services provided to customers for amortizing debt. Government policy should lead to investment programs promoting full-cost recovery, with users from the household-level to the village council and municipal council-levels exercising choice, and fully paying for the services. The challenge for central policymakers will be to construct an enabling framework that local governments will accept and apply. A donor coordinated strategy is working through a. multi-agency working group to remove the existing barriers to sound investment in sustainable services. An approach that does not dictate specific actions at each level of the investment process is particularly important in the current era of decentralization, as the responsibilities for publicly funded infrastructure investment increasingly will rest with local governments. C) Irrigation Investments in irrigation impact the poor in three main ways: incomes of farmers working on irrigated land are higher than those of farmers tending non-irrigated land, the higher labor intensity of irrigated agriculture increases demand for unskilled labor, and the higher yields of irrigated land improve food security. However, unless new approaches to irrigation are developed, there is a serious risk of perpetuating past patterns of neglect and poor performance (see Annex 3). For irrigation development to contribute to poverty alleviation, new institutional arrangements are needed that embody strategic shifts to: * Empower irrigator organizations as decisionmakers. * Promote preventive maintenance. * Enhance beneficiary resource mobilization. * Institutionalize a demand-driven response for infrastructure improvement. The way forward Targeted irrigation-rehabilitation investment support in poor kabupatens (districts) should be supplemented by other investment activities or agricultural services, with the - 83 - objectives of obtaining productivity increases and raising family incomes. Together, these activities would comprise an integrated approach to local rural development. At the national level, the investment priority should be consolidation of existing irrigation networks. At least 700,000 hectares of Indonesia's partly/poorly developed irrigation networks are in poorer parts of the country. The government should focus on completing, upgrading, and extending these existing systems; development of new schemes should be secondary for the time being. The government's emphasis should be on proper management of irrigated agriculture. This will involve improving incentive systems and providing quality agriculture-support services to farmers. The irrigation investment strategy rests on strengthening water-user associations (WUAs). Not only do these associations facilitate cropping choice freedom, they also empower the poor by generating autonomous groups that can undertake other activities, such as group purchase of production inputs, group credit and marketing, and even creation of village enterprises. Key elements of the irrigation investment strategy are: * Democratic establishment of independent WUAs WUAs should have self-governing and self-financing authority, and water-use rights to manage secondary (and larger) irrigation networks transferred to their control. * Locally initiated proposals by WUAs as the basis for the planning process Where works will be supported by government finance, information on funding and proposal requirements needs to by widely available, and transparent processes of proposal review and selection must be employed. * Empowerment of WUAs as the owners of the works undertaken WUAs must be free to do the work themselves or hire contractors, and should be supported by technical services from public or private sources. * Transformation of irrigation agencies to be accountable providers of support services to WUAs. * Development of a nationwide Irrigation Service Fee This fee should be collected and retained by WUAs for funding operations and maintenance of networks under their control. * Creation of a matching government fund for WUAs This fund would include a mechanism to enable direct transfer of matching government funds for rehabilitation of networks managed by WUAs. Participatory irrigation design and management will not happen overnight. It will take time to change perspectives and habits, both among farmers as they begin to take control of their irrigation networks' management, and among public bureaucracies with a tradition of top-down control of decisionmaking. - 84 - Second Area of Action: Safety Nets for the Poorest, and Coping with Shocks We are now far into describing strategies for reducing poverty and have yet to discuss "safety net" or "poverty" programs-which is what people often first associate with poverty relief. Doesn't a "poverty reduction strategy" make recommendations on "poverty programs" first and foremost? No. Indonesia has never relied heavily on government-run safety net programs, and wisely so. Indonesia has neither the economic apparatus nor the political mechanisms necessary to deliver large scale, widespread transfer programs. Economically, an "unemployment insurance" scheme is impossible to create when the informal sector dominates the labor market. "Social security" assistance is impossible when there is no record of earnings for most workers, and "welfare"-direct in-kind or cash transfers to poor households-is impossible to distribute rationally absent objective, comprehensive data on household incomes. Politically, the possibilities of corruption and abuse are real dangers when launching any program that attempts to transfer money-and the larger the amounts, the bigger the danger. For these reasons this report has focused primarily on ways in which the poor can be helped to help themselves; namely, through participation in a thriving economy free of favoritism and conducive to labor-intensive activities, through fair access and fair returns to assets (labor, land, natural resources, capital), through public expenditure on "basics" (health, education and infrastructure), and through well-designed community development and income enhancement programs that encourage growth in regions lagging behind. But even if these basics are realized, not everyone will benefit. There will be two groups that need additional protection: * The chronic poor A small group who lack earning power-widows, orphans. the socially excluded, the physically disabled-will be chronically poor. For these people, "safety net" programs that provide some basic income assistance are needed. * People suffering temporary hardship A second, much larger group includes people who need temporary help after losing a job, falling ill, etc. These people do not need a safety net, but a safety trampoline that prevents them from crashing and propels them back into productive activity. This section discusses possible programs for these groups by outlining three items that need elaboration in a poverty strategy: * How and when to end the crisis safety-net programs. * How to design assistance for the chronic and "ultra" poor that draws on local resources and values with flexibility in targeting. * How to craft programs that deal with two types of risk-localized crises and personal crises-and avoid social protection "mistakes." - 85 - A) Deflating the "Air Bag" Programs In response to the crisis, the central government mounted a laudable effort to mitigate destabilizing impacts by launching new "safety net" and credit programs. Box A2.12: Profile of An OPK Family: the Human Face of the Crisis This story is representative of the most needy families. The economic crisis in Indonesia is still wreaking havoc on the people whose lives were already miserable before the crisis hit the nation. Numerous efforts are being made to increase the living standards of those most effected, but even their success falls short of needs. Under this program, poor families may purchase 20 kilograms of medium-quality rice at subsidized price. One such program is the central government's Special Market Operation, better known by recipients as "Cheap Rice." Ibu Nani is an elderly widow whose husband passed away 12 years ago. She lives in the West Jakarta suburb of Tambora in a leaky shack made from three-ply, furnished only with the castoffs of others. She lives with her daughter and an 18-year old grandchild, who is still in high school. Her daughter was widowed three years ago; her husband died from a stomach problem but there was no money for hospital treatment. Ibu Nani says that she and her family are extremely grateful for the assistance of the Cheap Rice program, although she had to sell two strips of new cloth given her by her neighbor, for Rp. 5,000 each in order to raise the Rp.10,000 needed to buy the rice. Before the crisis the family could enjoy rice with vegetables twice a day; now they can only eat such food once a day. In a given two-week period there will be at least one day when they don't eat at all, but just drink boiled water. When visited, the family had just steamed half a kilo of rice bartered by their neighbor for the washing service provided by the family for the previous two days. The rice was garnished only with a little salt and constituted the family's breakfast. The day before the family ate only once, after a neighbor gave them a plate of rice, which they re-cooked. Two days previously they had no food at all, and drank only boiled water. The grandchild, however, was given some food by a classmate. In order to meet the costs of living, Ibu Nani's daughter has become the main breadwinner for the family. She works irregularly, sometimes as a washer woman earning Rp. 3,000 two or three times a week, sometimes as a garbage collector, making Rp. 2,500 every two to three days. Even Ibu Nani wants to lessen the burden on the family by working, but because she is old there is not much she can do-no one wants to employ her. At one point, Nani received a job washing a neighbor's clothes for Rp. 35,000 a month, but the neighbor disappeared without paying once the work was done. Fortunately, Ibu Nani and her daughter can rent out one of their rooms for Rp. 50,000 per month. Now, stuck in this life of poverty, Ibu Nani, her daughter, and her grandchild are thinking hard about how to find the money for the next Cheap Rice; there is only one strip of new cloth left, and it has already been promised as payment for rice. Two weeks ago Nani was forced to sell her kitchenware to pay for rice to fill their empty stomachs. Nani is convinced that, without a helping hand from others, 20 kilos of Cheap Rice per month is not going to be enough. Ibu Nani said that her difficult life does not dampen her desire to educate her grandchild, even though they do not have enough to eat. For her (and many people like her), the OPK program is not enough; they need more help to survive. Source: A SMERU Special Report. December 1998 (or SMERU Newsletter No. 02/December 1998) Implementation of Special Market Operation (OPK) in Five Provinces. - 86 - Many of these programs were in fact reasonably successful, as far as they went: * Special Market Operation; "cheap rice" The OPK program, through the logistical capacity of BULOG, delivered at least some subsidized rice to almost half the nation's households (many more in fact than were "eligible"). But for some, this assistance did not ensure two meals a day (Box A2.12). * Scholarships and block grants These programs provided assistance directly to millions of households (to keep children in school) and helped schools cope with huge revenue losses. * Social Safety Net Health Program The JPS-BK provided health cards (Kartu Sehat) to millions of households and, while it took some time to get going, appears now to be functioning reasonably well. Other programs also provided benefits, but there are three arguments for why all these programs should end as crisis programs. First, while the economy has not fully recovered, it is improving. It is now difficult to justify "emergency" programs to cope with a crisis that began more than three years ago. Second, these programs were all centrally designed and run, but responsibility for such activities appears to have been decentralized under Laws 22/99 and 25/99. So, even if these same programs are to continue, they will change as their mode of design and implementation must change due to decentralization. Third, the programs need to be reintegrated into their respective sectors. As discussed above, the "emergency" programs were often a detour (or a setback) to long-term sectoral agendas. Though hard choices will have to be made regarding allocation, the scholarships and block grants program should become part of the education sector strategy, while the kartu sehat (Health Card) should become part of the health strategy. The community-based programs (e.g., PDM-DKE) need to be integrated into a long-term community development program, while the "emergency" credit programs need to be rethought in the context of an overall agenda for microfinance (including credit and savings). According to this logic, there will be scholarships and health care for the poor-but it is time to close down the SSN programs as stand alone JPS-and return to addressing poverty as a part of long-term strategy. B) Reaching the Poorest of the Poor: Important, but Not Government's Strength This report is about poverty reduction as an agenda that concerns and affects most Indonesians. But there is also an "ultra-poor" agenda, which is one small part of the overall strategy. There are always geographical pockets of disadvantage and vulnerable groups for whom the truly social safety net-of their own resources and those of family, friends, and community-breaks down. The ultra-poor need to be reached with special programs aimed at the basics: food and nutrition, health care, and shelter. However, it is not the case that government needs to be a direct provider of these things for the ultra poor. In fact, providing these kinds of specialized, targeted programs is the strength of non-government organizations (NGOs). There are two issues for the policy crafters to consider: - 87 - * Community-level targeting One of the lessons of the crisis is the need for local-level flexibility in the targeting of programs. There simply cannot be uniformly established administrative criteria that adequately capture the local norms for who is "deserving" and "needs" support. Therefore, for those programs that make direct income or in-kind transfers (e.g., kartu sehat), community-level flexibility needs to be built into the targeting. That requires two levels of targeting: one that determines the amount received by a unit (e.g., desa-the village) and another that determines which specific households within the unit actually receive the benefits. * NGO involvement For reaching the poorest, the most desirable programs are often the "micro" interventions (e.g., microfinance, small-community income earning projects) that small and grassroots NGOs do best. However, the optimal approach is to link the capabilities of NGOs with the financial resources of the government. How to support and expand these types of activities without destroying their best features through bureaucratization is the key question. The ultimate aim is to couple the steady finances and universal coverage that government can provide with the flexibility and implementation capacity of (accountable) NGOs. C) Helping Households Cope With Risks Everyone faces risks: illness, natural and social disasters, and other factors can all affect earnings. There are several ways of coping with such risks: * Microcredit One way is to encourage savings and provide credit-even for consumption purposes-to those in distress. This type of lending will be inherently risky (which is why such credit is so expensive in the "curb" market). Nonetheless, there are formal and informal schemes which can respond, or be adapted to respond, to the needs and circumstances of the very poor. But note that in this sense savings are as important, if not more so, than ability to borrow. * Health insurance This is part of the overall health sector strategy and so will not be discussed here4' * Labor creation A common Indonesia government response to large macroeconomic shocks has been to create programs that provide work at a minimal wage for those in need of employment. Widespread experience around the world in designing these types of programs has provided several clear lessons, all of which are relevant to the SSN employment schemes: > The lower the wage, the better the targeting-only those in truly dire straits will be willing to work for the low wages offered. > Political pressures for higher wages ultimately destroy the fiscal sustainability of the programs. As wages rise, the number who want to work rises, and either the program expands to accommodate them (and hence breaks the budget) or jobs increasingly are rationed (destroying the targeting). > It is hard both to produce useful infrastructure and provide emergency employment, as the objectives of the programs do not coincide (see comments on the unsustainability of infrastructure built through these programs in the discussion above). 41 For more, see The World Bank. November 17, 2000. Indonesia: Health Strategy In a Post-Crisis, Decentralizing Indonesia. - 88 - These caveats aside, it would be beneficial to maintain a small, "deflated" employment scheme that could be quickly scaled up in the event of recurring crisis, as there is no time to create a new scheme each time a new emergency arises. Natural and social disasters A country as large and as geographically and socially diverse as Indonesia will always face localized crises. For these the government needs to maintain a strong centralized ability to respond, as such crises typically overwhelm district capacities and resources. Again, in this area, the central government will need to continue to work with national and international NGOs to maintain their capacity to launch and administer emergency programs. Avoiding mistakes in formal-sector social protection A key historical feature of every developed country is a massive expansion in the portion of GDP that goes to "social" spending. This spending covers neither "social" services (e.g., health, education) nor "poverty" programs, but rather is devoted to the three large risks in a modern economy: health risks, unemployment, and old age. These risks affect individuals at all income levels, and hence programs that address them tend to be universal to the shock and not targeted to the income of the individual. Universal coverage against risk is the objective, and in each of these areas there is a transition from the point at which "insurance" against these risks is handled informally through family and community (or not at all) to that at which they are handled through more formal (private or public) mechanisms. At this stage of Indonesia's development, it would be easy to make mistakes in these programs that lead them to be anti-poor. Social security We want to stress that a traditional social security system-a "pa) as you go" system that depends on current tax obligations to fund pension liabilities for retiring workers in the formal sector-is usually a very bad idea as a poverty instrument in poor countries, even though it may be a very good idea in rich countries. In most European countries a tax-funded, universal, high minimum benefit social security program essentially eliminates poverty (defined as half the median income). However, in most non-European countries, social security schemes are introduced first for formal-sector workers (as only they can be effectively taxed and have recorded earnings) and then underfunded, so payments are made from general revenues (not accumulated savings). The payments thus are tantamount to a transfer from the poor (who pay indirect taxes) to the rich. This strategy is bad for poverty reduction. In the short to medium run, the key guidance we can offer on social security in Indonesia as a poverty reduction measure is a negative one: keep from repeating mistakes made elsewhere in the world and avoid creating a pro-rich system. In the long run, Indonesia could move to a formal social-security system as part of a universal social-safety net-but it likely would be at least a decade before such a system would be feasible given the structure of the Indonesian economy. Employment The basic issue that needs to be grappled is development of a fair framework in which worker rights are protected and workers negotiate their own protections, but do not create a "labor elite." A premature, formal unemployment insurance scheme would tend to cover only a few, formal-sector workers and raise the premium of working in the formal sector. However, Indonesia is a long way from having to worry about excessively rigid labor markets (such as in Europe) or burdensome regulations (as in India). The issue of unemployment insurance will evolve over the long run as jobs shift and as the labor movement in Indonesia develops. -89 - Annex 1: Land - The Critical Asset of the Poor Access to, and secure possession (whether under individual or community rights) of the land that they manage are key to help the poor improve their lives-in both rural and urban settings. As in many other areas, Indonesia now confronts great social discord over past practices of land allocation and administration, which actively disadvantaged the poor in favor of well-connected investors and the land administration bureaucracy. Calls for sweeping reform of land administration and land policy are multiplying, and how these reforms are implemented will have a major impact on poverty alleviation. A) Rural Land There are two core debates that confront Indonesia on rural land-debates the outcome of which will have a direct bearing on poverty alleviation. The first debate centers on the appropriate response (if any) to the continuing decrease in the average amount of land owned by the rural population-particularly in Java-due to population pressure. Average land owned in Java is below a half-hectare per rural farm family, and this land holding typically generates only about half of rural households' overall income. Farm fragmentation has raised concerns in the Ministry of Agriculture that agricultural land is being managed by households with a declining focus on agriculture, new technology adoption, and commercialization of output. In response, interventionist policies to promote land consolidation are being pursued. But this consolidation orientation is not supported by evidence on farm-size efficiency from CASER farm-household surveys. It also appears to be driven less by household welfare concerns than by technology objectives and ignores the fact that allowing poor families greater choice over income- earning activities can reduce household risk to poverty. Further, Indonesia possesses an active land rental market and this results in managed-farm sizes that are larger than owned-farm sizes because even very small-scale farmers are able to rent land from absentee and other land owners. In fact, there is evidence that during the recent economic crisis, rural landless were as able to rent land for agriculture activities as were larger rural landholders. The second core debate is over the type of agricultural development that should be given the most emphasis-particularly off Java: large-scale plantations or family farming. Kabupaten (district) governments are the level which, in decentralization plans, will be responsible for much of policy that determines whether agricultural growth strategies are primarily geared to family farms or large- scale agriculture. Large-scale agriculture may be attractive to local governments on the basis of its promise of rapid injection of investment, quick development of a tax base, and institutional simplicity. A family-farm strategy may take longer to bear fruit and will be more complex institutionally, but is likely to result in more equitable growth, greater social stability, more diversification, enhanced economic resilience and in some cases greater efficiency. The balance between the two models will be achieved through land policies; the land policy will determine both the scope given to large investors to acquire land through use of izin lokasi42 and the strength of smallholder or community land rights. Most poor landholders lack secure title Only about one-third of Indonesia's over 70 million private land owners hold registered title to their land. Smallholders, who tend to lack titles, 42 The process by which some portion of land which is currently being logged and classed as "forest" domain is converted to agricultural use with private rights. - 90 - find themselves at a disadvantage, as frequently their land simply is taken away for both public and private purposes-with meager compensation in return. Titles would strengthen their claims for reasonable compensation. Also, they cannot use the land for collateral in getting loans, and may be dissuaded through lack of security from longer-term sound land management. Over the past six years, the National Land Agency (BPN) has implemented a systematic land registration program on Java that is making headway on titling the land of smallholders but at a pace that would require several decades to achieve comprehensive titling. Assessment of the approach shows that the costs to smallholders are substantially lower than sporadic registration, that progress is being made strengthening the position of women in titling, and that agricultural workers and tenants are not being disadvantaged by the titling.43 On the other hand, in rural areas it is not yet possible to demonstrate that the titling contributes to improved welfare, e.g., there is not yet any evidence of changes in investment behavior or access to credit. Rural beneficiaries of this titling initiative most frequently cite greater assurance that the land will not be taken away from them as the main positive benefit. This model of individual titling of land with a focus on smallholders faces two challenges. The first is how to adjust to the government's broad decentralization program, which will decentralize land administration-and the burden of the costs of titling-from the center to the kabupaten (district) level. Since the titling fee assessed is well below true cost -though anecdotal evidence suggests that smallholder farmers may be willing to pay full costs to obtain secure tenure- decentralization may result in, cash-strapped local governments losing interest in or being unable to sustain even the pace of the current, centrally-subsidized implementation. The second challenge is that for much of off-Java, access of the poor to land is through community-based land tenure arrangements for which individual titling may not be appropriate. The National Land Agency has begun to establish the regulatory and institutional foundation for recognizing and registering community land, but there is not yet much concrete activity on the ground. Progress will depend greatly on the extent to which local communities are active in marking community-land boundaries. Conversion of Forested Land Conversion raises complicated questions about balancing forest conservation, sustainable production and other potential land uses will occur. Sooner or later, Indonesia will reallocate at least some of the 70 percent of its landmass currently classified as "public forest" domain to other uses and tenures. Choices made in this process will have immense implications for access to land by the poor. Recent estimates are that over 1.7 million hectares per year of forest cover were lost over the 1985-97 period. About 43 percent of this land has already been converted to estate crops, both by large investors and small farmers. Policy must certainly give priority to slowing this rate of deforestation, and give greater emphasis to reforestation and sustainable logging practices. Even with substantial progress on these fronts, however, there will still be large swaths of public forest domain (close to 10 million hectares by some estimates) that are unlikely ever to return to forest cover and for which allocation to sustainable alternative uses, including agriculture, can contribute to poverty alleviation. Some of that agriculture use will be smallholder fruit and tree crop 43 The World Bank and the AusAID. 1999. A Social Assessment of the Land Certification Program: The Indonesia Land Administration Project. - 91 - cultivation, which would help maintain healthy watersheds. Other forest lands that should be considered for removal from the public forest domain are smallholder agroforestry systems-such as the rattan and damar systems in Kalimantan and Lampung-over 100 years old. In some cases these estates have been managed in harmony with more biodiverse forest systems. But as it expands, timber and rattan production is conducted less sustainably with consequent impacts of biodiversity loss felt most keenly by poor local communities who are most dependent on biological resources for their livelihoods.44 This reality necessitates careful consideration of the tradeoffs and the need to balance protection of certain areas with exploitation of others. But whatever the rationale for conversion of public forest lands to agricultural use, the process of subsequent land allocation must be transparent, participative and competitive. If the past is a guide to the future, sealed deals allocating land to large investors would fail to improve economic opportunities for the poor and would likely sow the seeds of future conflict. At the central-government level, ministerial boundaries-particularly the division between Forestry and Agriculture-are a constraint on the development of a convenient strategy for this conversion process-At the local-government level, there is growing pressure to get greater control over decisionmaking regarding the public-forest domain, and a willingness to formalize tenure status for individuals and communities who have already been using forest domain for agricultural purposes. Clearly, accommodation of these local interests should insist on a land-use planning framework that improves disincentives to further deforestation. For example, to reduce pressure on natural forests, policies could allow smallholder agroforestry development of degraded public forest lands that forestry agencies have failed to reforest. But again, the reason for reforestation failures must be taken into account lest they be repeated, or over the long run Indonesia's rich natural resource base will be lost forever. Land titling policy Where individual land holdings already predominate, continuing the long-term agenda of titling and registration should remain a priority. The systematic registration program implemented as a central National Land Agency program will need to be modified with upcoming decentralization, which will have implications for its budget mechanisms, management, and field operations. There was no formally recognized mechanism for community-tenure management on agrarian land until issuance of Ministerial Regulation No. 5 in 1999. This regulation represents a step forward, but before the National Land Agency can assign tenure status, local government regulation must be issued that identifies the community organization with authority to represent its members regarding their communal land heritage. So far, no such local government regulation has been issued. To begin building experience and models on how to approach this task, it would be useful to initiate pilot projects in several local governments to work with traditional communities to formally identify representative authority, establish this authority by local regulation, and request assignment of tenure rights to this authority. It is not clear, however, that the process will be sufficiently participative and transparent. Agreements between the land agency and a few select local people without broad-based consultation may only result in "Adat Berdasi" or "Adat Instan" (similar to the top-down formation of cooperatives under the previous regime), which will lack community legitimacy. 4Indonesia: Environment and Natural Resource Management in Time of Transition, February 2001. 4 Ibid. - 92 - Deforested land A National Forestry Program, currently under discussion, (see Annex 2) could provide a framework within which deforested land can be moved from public forest domain to agricultural use, with priority given to smallholder development. A new spatial planning process (recana tata rurang) will also be important; the challenge will be to prevent a repetition of earlier processes that allowed the Ministry of Forestry to keep too much land within the public forest estate. Recent Ministerial Decree No. 32 for land conversion is thus being closely watched. Conflict resolution Innovative conflict resolution initiatives are needed to tackh the variety of social conflicts arising from past governments' assignment of land rights. At present, there are almost no functioning adjudication mechanisms for land conflicts, which range from conflicts between local populations and estate-crop plantation investors; between local populations and public- enterprise plantation companies; and between local populations and migrants (either official "transmigrants" or spontaneous movers). While there is often "legal" documentation supporting the transfer away from local communities, in numerous cases this "legal" process was accompanied by force, or lack of information to communities about what was at stake. Now, these communities naturally contest the earlier process. Working within the existing legal and public institutional framework is problematic, since it is precisely the legitimacy of past actions within this framework that is contested by communities. Independent arbitration bodies will need to be created. Intensive social consultation is likely to be necessary. In the meantime, the whole process could be made more transparent by informing people of what is going on. For example, draft proposals for land-use licenses could be publicly posted in villagers. The process should include ways for soliciting public comment on the proposals and for ensuring those comments are taken into account by government offices which award licenses. Markets for land rental and sales Government should be extremely cautious about promoting programs that aim to hasten small farmers' land consolidation for the claimed advantages of agricultural efficiency. There is no strong evidence indicating that efficiency gains will be achieved this way, while the potential costs to the poor are high. Consolidation as curently being pursued puts at risk landless sharecroppers and small-scale renters, and ignores the well-documented efficiency of smallness for polyculture systems and the decision-making capacity of smallholder managers. Secure access of land by the poor, even if this land is not sufficient to fully employ the household, is an important ingredient in income diversification, food security and economic self- determination. Government should focus on ensuring that land rental and sales markets function well and transparently and on policies that assist the poor, through participation in these markets, acquire access to land. National-level policy should support kabupaten governments in promoting fam nly farming through consultation and socialization on the strategic implications of the choice between plantation versus small holder agriculture. The government should provide adequate fiscal support to a small holder agricultural strategy through budgetary transfers and by strengthening the strategic framework for decentralized delivery of public services (such as research and extension) that prioritizes smallholders. The spirit of decentralization can support a new era in which the value of indigenous practices can be respected and smallholders can be provided with technology choices, instead of prescribed packages (which often were ill-suited to local economic and ecological conditions). - 93 - B) Urban Land Many of the issues summarized in the preceding discussion of rural land also are found in urban areas, but the pressures created by higher urban land values and lucrative development opportunities often cause the urban poor to suffer even greater problems with land issues. Urban poor lack land rights Indonesia's complex system of land rights provides for as many as seven different types of rights to be held for the same parcel of land, .ranging from "ownership" (hak milik) to short-term, limited-use rights (hak guna sementara). For example, the owner of a parcel may contract with a developer to build houses and share the resulting revenue for up to 20 years (hak guna bangunan): The tenants of the houses would normally rent them for 3-5 years, but may also sublet to yet other occupants; even in this simple scenario, up to 4 rights certificates should be issued for each house. In fact, given the complexity and endemic corruption of land- administration practices, very little land is fully documented and almost none of that is in poor neighborhoods. The costs of obtaining the certificates are simply too high. Legally, then, almost all of the urban poor are "squatters." If a "squatter" is defined as someone living on land to which they have no legal title or rights, most of Indonesia's urban poor may be so categorized. The poor commonly construct shelters in vacant urban land areas upgrading them bit by bit-a concrete floor, more secure roof, glass-paned windows-as their economic situation improves. It is not uncommon to find freshly painted, modem-looking dwellings crammed between virtual shacks in some of the older kampungs (urban ghettos). These houses are even passed down from parents to children. The lack of formal land tenure has led to major abuses of the poor by both public agencies and private developers in the past. When land was needed for any type of development, prevailing GOI laws and land administration practices made it easy to displace and inadequately compensate the poor for their homes. Appropriate legal mechanisms for adjudication and dispute resolution do not exist. As noted in rural areas, the lack of redress created longstanding feelings of bitterness and hostility toward the government and some private developers by the affected community members. This tension has led to further complications. For example, it is common to find newspaper accounts in which displaced residents have reoccupied golf courses or incomplete residential developments when the developers became insolvent during the economic crisis; their presence further complicates the resolution of assets of the corporate sponsors and the banks which lent for the developments. Secure land tenure should be one cornerstone of an urban poverty alleviation strategy The importance of land tenure to improving the conditions for the poor has had many proponents, including foreign donors. In response, the government has included a provision for issuance of land titles as a component of the very successful urban slum upgrading projects which have been active for more than 25 years (the award-winning Kampung Improvement Program or KIP). However, the complexity of land laws and regulations made the issuance of land certificates the least successful element of an otherwise highly regarded program. In fact, with upgraded basic infrastructure and improved services, some of the upgraded areas became the target of developers and the intended beneficiaries were displaced in favor of higher-income residents, due to the government's failure to provide adequate tenure security. The issue is further complicated by the fact that large tracts of urban land are under the control of GOI agencies other than the National Land Agency (BPN). For instance, the Ministry of -94 - Forestry controls large areas of South Jakarta and Bali. Most recently, Indonesia's Bank Restructuring Agency (IBRA) has entered the picture as it has with significant land holdings in its asset portfolio, but possesses no clear policies for managing land assets or disputes of ownership. Indonesia needs fundamental reforms to the legal and institutional framew ork for land administration. In fact, the National Land Agency (BPN and its predecessor-DG Agraria in the Ministry of Home Affairs) had a reputation as one of most corrupt agents in the past and was generally unresponsive to its public-service mandate to issue land certificates to the poor or to common citizens. However, with the adoption in 1994 of the provision in the Second 25-Year Development Plan that all land ownership nationwide should be clarified within the Plan period (i.e. before 2019), the World Bank was requested to assist BPN in developing the capacity to accelerate the land certification process. The Bank agreed in 1994 to assist with the condition that the new Land Administration Project (Loan 3792-IND) contain provisions for a comprehensive review of GOI land policies and practices. After initial delays, this review is now complete (reports available on the internet worldwide web at http://www.landpolicy.or2) and the new government seens much more open to the recommendations of the review regarding fundamental land policy reform The decentralization of land administration, as mandated in Law 22 of 1999, offers the opportunity for fundamental reform, but also has the potential to simply decentralize the previous corrupt and inequitable practices. As with many other functions designated in Law 22 as the responsibility of district governments (kabupaten/kotamadya), the clear allocation of roles and regulations for decentralized land administration has yet to be agreed among the central, provincial and local governments. While it seems essential that BPN (at least in its previous form) ceases to exist and transfers most of its staff and resources to local and provincial governments, the central government will still need to set standards and maintain records, as well as lead the land policy reform dialogue. Provincial oversight of local land offices would also seem necessary, with perhaps the province also playing a role in the conflict resolution process. All such decisions and allocations of roles and functions are still under discussion, but the transition will need to begin soon, and the potential for local abuse-based on past practices-is very significant. Effective land management will be one of the key tests for the success of the decentralization, particularly in the eyes of many local residents. Indonesia stands at the threshold of potentially breakthrough reforms in land policy and administration. A reformed land administration system that brings transparency and appropriate management to decentralized systems of land tenure documentation, land and property taxation, and land development would benefit the vast majority of Indonesians, especially the poor. However, decentralization brings new risks. If poor decisions are made, decentralized land administration could create chaos, with over 360 local variations of the corrupt and anti-poor practices of the past. - 95 - Annex 2: Managing Forests Sustainably for All Almost 40 million Indonesians are directly or indirectly dependent on forests-either for the wood or other forest products, or on the soil and water protected by forests in the major watersheds.46 In forest-rich provinces, household income and livelihoods are directly dependent on access to natural forests for food (hunting), swidden agriculture, and collection of a range of non-timber forest products such as damar, gaharu, birds nests and rattan. Over exploitation of forest resources, deforestation and encroachment of forest have jeopardized the livelihoods of these people. As a result, residents of forest fringe communities increasingly participate in illegal logging activities in protected and production forests as a source of quick and ready cash income.47 In forest-poor provinces, utilizing legally defined "forest land" for agricultural activities is a primary livelihood strategy, and such land, usually devoid of forest cover, is used by smallholder farmers for a range of agroforestry and subsistence activities. Until the recent decentralization, all Indonesian land officially classified as forest-62 percent of all land-fell under the central control of the Ministry of Forests (MoF). Forest- dwelling communities and those in "buffer zones" had to deal with "top-down" land-use plans and policies implemented from far away Jakarta. One of the key central functions was to designate and allocate land either for protection or commercial use (which is broken down into two categories: "production"-implying sustainable logging-or "conversion" to estate crops). These most basic decisions of resource use and access rarely took into account prior use, local communities' views, or even spatial plans of local governments. As a consequence, the net result was short-term resource rent extraction, which disregarded the social and ecologically sustainable forest-management practices of forest communities as well as their economic interests. The rights to manage "production" concessions, or "converted" estate crop lands were given to parties from outside the local community. Local people were left confused, anxious, and poor: access to their natural resources-based livelihoods were denied. This disconnect has often resulted in conflicts between the local communities and the government or holder of the "rights" to the forest. Illegal logging thrives in such situations-some local residents see the government's arbitrary decision-making as more illegal than their traditional forest uses. Arson and vandalism at plantations are other side effects of the policies and practices seen as exclusionary by forest dwellers. Since 1992, greater effort has been made to harmonize centrally drawn forest boundaries with provincial spatial land use plans, which reflect what is actually happening on the ground. But, decisions still are not transparent and central authority continues to prevail in land use decisions. Even the most recent 1999 harmonization effort, which reduced the amount of official forest from 70 to 62 percent of the land area, for the most part failed to take local perspectives and realities into account. The picture is further complicated by two factors: the convoluted process for securing lands that the central government has designed as "protected," the precedence given to mining rights over other forest land uses. Typically, national parks in Indonesia are left unmarked and ungazetted. Park 4 For more elaboration of forest and mining issues and their relationship to land issues, see: The World Bank. February 2001. Indonesia Environment and Natural Resource Management in a Time of Transition. 47 See J.F. McCarthy. October 2000. Wild Logging: The Rise and Fall of Logging Networks and BiodiversityConservation Projects in Sumatra's Rainforest Frontier. (CIFOR Occasional Paper No. 31). - 96 - areas are given out bit by bit for conversion to other land uses (mining and palm oil), and again it is the local communities that lose out first by being excluded from using the protected areas, then by watching parts of them get handed over to big business. Mining rights policies similarly work against local interests.48 There are three main themes under which the key forestry issues affecting the poor can be grouped: * Incentives Currently, the poor have no voice in deciding how public forest resources they depend on should be allocated and managed. Granting of rights and transfer of forest lands to individuals or companies are carried out by government using non-transparent means. Because communities have no control of future decisions about forests, they have no incentive to manage these resources on a long-term sustainable basis, especially if they are being exploited by others. Even when the poor have de facto rights to forest lands, lack of information on the value of the forests has led them to sell off the forest at below market value, often benefiting only a few members of the community. * Empowerment Fear, and a lack of institutions to represent their interests, limit poor people's involvement in resource management. Individuals and communities often fear repercussions, or coercion from outsiders. In many cases across Indonesia, companies were given forest extraction rights by the national government to areas considered by villagers to be village forest lands. These companies often supported their claims by using intimidation and acts of violence to take over traditional community-managed forest areas. Many NGO groups have tried to empower forest communities through advocacy efforts and b:y organizing communities to map and register their traditional forest areas with local government. Registering resource rights through participatory maps is seen as one way of reducing conflict with outside groups and legitimizing traditional rights. * Property Rights The poor, by losing rights to traditional forest areas, lose access to important sources of subsistence both in terms of cash income, food (hunting), and collection of non- timber forest products. This loss of access to natural resources makes the poor more vulnerable to environmental degradation-another consequence of forest exploitation by outsiders. Examples of environmental problems include soil degradation, land siltation and pollution of water sources. Decentralization With the new laws on decentralization (Law 22/99), the three classifications (commercial, including production and conversion, and protection or "conservation") of forest lands are being managed at different levels. How this will impact the need to balance conservation with economic demands and the tensions between rent extraction and loca' community needs is unclear. Things could certainly get worse, but there is also potential for local governments to give greater consideration to practices that will yield both more sustainable forest use and better access by the poor. Under the new law, protected areas (national parks and conservation areas) continue to be managed by the central government, but with the same problems given the limited capacity of the government to protect these areas. Designated "production" forest areas now come under the control of the province (for areas above 50, 000 Ha), or the district head. 48 The World Bank. February 2001. Indonesia: Environment and Natural Resource Management in a Time of Transition. -97- Local governments may try to maximize short-term revenue streams by mining natural resources without consideration of local people's needs, leading to non-sustainable management and further impoverishment of the poor. However, with safegaurds, decentralization could improve resource outcome and management of natural resources, making regional governments more accountable to local communities and poor stakeholder groups. However, such an outcome will require the development of appropriate institutional forums at the Kabupaten, Kecamatan and village level which currently are weak or do not exist. What are some Future Options ? * Strengthen community-based management A number of local community-based initiatives exist across Indonesia in which poor communities have organized to manage forests on a sustainable long-term basis. These initiatives should be recognized by government and legal property rights and incentives should be allocated to groups who are willing to take on sustainable management approaches. Local governments and NGO groups should take the lead in extending these programs within a policy framework established by the central government. * Eliminate the false divide between agriculture and forestry The Ministry of Forestry which controls two-thirds of Indonesia's land, has been run as a rent-seeking operation. It has partnered with conglomerates at the expense of community interests. The Ministry of Agriculture has seen its mandate to support small-holder farms improve productivity but have been frustrated as MoF controls so much land. * Establish local conservation groups In areas where traditional management "Adat," is strong, the government should enter into co-management agreements with local communities to manage protected/conservation forests, thus empowering the poor and giving them an incentive to manage the resource. NGOs can help communities establish such groups. * Bolster participatory mapping of resources Participatory mapping of forest resource is being implemented by many Adat communities across Kalimantan, Sumatra and Irian Jaya, as a means of legitimizing claims to forest lands. These activities need to be recognized by the local governments and incorporated into spatial land-use plans to prevent social conflict both between local groups and with outside investors. NGOs, community groups and local governments need to establish local stakeholder forums to recognize and incorporate these maps in local development plans. * Provide market information to local communities on value of timber This is a critical issue, and will become more important in the future if the poor are to have an economic incentive to retain their forests rather than convert them to other uses for short-term cash needs. Local governments should take the lead and be more proactive in making information available and transparent. * Develop more appropriate forest use policies Existing polices recognizing community rights to forest lands remain confusing and opaque. There remains a need to rationalize and simplify the myriad of conflicting laws relating to the allocation and use of forest land. The central government must continue to lead the dialogue through an inter-agency multi- stakeholder forum. - 98 - Develop a system to broaden and guarantee access to forest benefits Forest dwellers and local communities can gain access to benefits through ownership or secure, long-term use rights in return for responsible forest management. The central government should develop the policy framework, and local government should implement it. * Develop fiscal and other incentives to promote socially and environmentally sustainable management of forest resources. - 99 - Annex 3: Irrigation Irrigation investment impacts poverty in three main ways: irrigation directly raises the incomes of those working on the land, the higher labor intensity of irrigated agriculture is more labor intensive and thus increases demand for unskilled labor. Those with land are not the poorest of the poor, but there are many farmers who have very small land holdings who are among the more vulnerable in Indonesian society. Irrigation allows for a higher cropping intensity and reduces risks of crop failure, thus providing households with higher and more stable incomes. Indonesia is structurally deficit in rice, leaving the country vulnerable to unstable world rice markets to meet national needs for the main staple. On a regional and national level, irrigated land contributes to food production. For irrigation development to contribute to poverty alleviation, new institutional arrangements are needed that embody strategic shifts to: * Empower irrigators' organizations as decisionmakers. * Promote preventive maintenance. * Enhance beneficiary resource mobilization. * Institutionalize a demand-driven response for infrastructure improvement. Unless new approaches are developed, there is a serious risk of perpetuating past patterns of neglect and poor performance. Putting in place a framework within which irrigation investment can proceed sustainably requires addressing multifaceted elements: policy lacunae, incomplete legislative framework, inadequate regulatory framework, weak cost recovery policy, and declining public irrigation sustainability. Public irrigation activities must overcome fiscal unsustainability of irrigation O&M, ineffective irrigation management, ineffective water-user associations, and slow irrigation management turnover. The government's 1987 Irrigation Operations and Maintenance Policy attempted to address these issues, but failed since the institutional setting was neither supportive nor appropriate. Past achievements and issues for further progress Sustainable irrigation development's requires an adequate governance context that is now beginning to be addressed in the wider context of national reformasi, decentralization and other governance initiatives (e.g., civil service reform). Specific to the water sector, there is also a clearly articulated reform process (a multi-donor effort supported, in part, by the World Bank's Water Sector Adjustment Loan), and national consensus on the irrigation policy framework requirements. A declaration of an Irrigation Management Policy Reform was announced by the President April 13, 1999. This has been followed by initial steps to implement the new policies, beginning with pilot areas on Java and preparation of regulatory instruments. Progress will be measured in terms of: (a) adjustment of the laws, policies, and administration of the sector to standards laid out in UU 22/99 and UU 25/99 and inclusion of stakeholder representation at all levels from National Water Council to irrigation scheme committees; (b) restructuring of irrigation agencies at all levels to serve empowered Water User - 100 - Associations (WUAs); (c) development of demand-based funding arrangements; and (d) establishment of provincial basin management and hydrology units as well as national decision- support units as structural organizations. These arrangements will require movement of sector staff from the center (pusat) to provinces and kabupaten (districts), new roles for staff at both levels and possibly, further civil service reform at the local level. There are three strategic shifts that underline the new policy directions for irrigation development: empowerment, demand-driven development, and incremental improvement: * Give WUAs decision making authority Empowerment of WUAs requires not only a transfer of formal authority but also enabling water users' organizations to make real choices. Existing organizations should have options on how complex an organization they wish to create and local governments will need to be able to accommodate and partner with this institutional diversity. WUAs should be the direct recipient of government assistance, not spectators or subordinates to government-managed projects. * Allow WUAs to design and implement projects WUAs need to be making the decisions on irrigation development based on their own priorities and proposals. These organizations should be able to choose sources for design, supervision and construction services, and be able to directly manage funds or approve payments made by a bank or government agency action on their behalf. * Focus on incremental repair and improvement Irrigation strategy must shift away from infrequent, large-scale rehabilitation to smaller, incremental repair and improvement projects. The latter is more appropriate for local capacities and also the less costly. While large efforts may be necessary for building new headworks, most of the work required for repair and improvement of existing systems are usually possible to disaggregate into smaller and distinct units. WUAs will need to develop with local and external accountability that will help counteract the attempts of leaders, local bureaucrats, and contractors to capture activities and steer them in directions not in the best general interest of the organizations' members. The diversity of local needs and capabilities means that flexibility in assistance programs will be more successful rigid top-down interventions. Participatory irrigation design and management schemes will not develop overnight. It will take time to change perspectives and habits, both among farmers as they begin to take control of their irrigation networks' management and among public bureaucracies with a tradition of top-down control of decision making. A) Water and Water Use Lack of transparency and vision hurts the poor Until recently, Indonesia lacked a meaningful policy or program for water resources management. Prior to 1998, the legal and administrative frameworks reduced "water resources management" to the physical development of surface water under the Ministry of Public Works. This infrastructure development, which helped to augment the supply of water, has had major positive impacts on poverty, notably through three actions: the expansion of irrigated agriculture, the prevention, or at least reduction, of flooding; and - 101 - the regularization of the flow patterns in many rivers through the construction of reservoirs and weirs. Management of groundwater resources was kept separate, tucked away under the Ministry of Mining and Energy. It has been subject to much less systematic "mining." As Indonesia's economic development and infrastructure have progressed, so has demand for water. Many of the country's water systems have arrived at a point where continued one-sided emphasis on the provision of infrastructure to further increase supply will have negative impacts on the water systems. As conflicting demands for water rights increase, and processes for dispensing water rights remain opaque, it is the poor who will increasingly lose out. Indonesia is at a point where lessons from international experience will pay off: water resources need to become "managed" in a more integrated way in order to balance the "supply" possibilities with the "demand" from different sectors and social strata in society. Two areas can be discerned where the poor stand to lose from a lack of adequate and sustainable resource management. In addition, in a third area the poor themselves may interfere with proper resource management. * Institutional users crowd out the poor The poor tend to rely on natural "undeveloped" water and water-related resources (for drinking and bathing, fish, game in wetlands, reeds and timber, etc. As development of a basin increases and a larger number of more institutionalized water users emerge (such as municipal water suppliers, industry, hydro- electric plants, etc.), these users tend to start exerting their de facto historical water rights, crowding out the traditional water users who are usually economically weaker. and lack the political clout to have their rights documented and recognized. A typical situation occurs when an industry or municipality discharges wastewater that lowers the utility of the river water downstream, effectively forcing out local people who used to fish in the river. * Service providers'focus on the wealthy Optimal use of water often relies on facilitated access (pumps, pipes, canals, but also dikes and flood protection devices), and current approaches to service provision mean the poor lose out. It is usually those better off or politically powerful who get the full service. Areas with deficient infrastructure (prone to flooding, unreliable water supply or irrigation, etc.) carry low property value and, thus, attract poorer dwellers. In addition, the effectiveness of the infrastructure in delivering its service is highly subject to the degree to which it is operated and maintained properly. * The poor contribute to degradation of river basins The integrity of water resources, such as rivers and lakes, depends on proper management and conservation of the catchment of the river. Poor communities are often forced to migrate out of the more fertile lowlands into the upper catchments of the rivers where they become subsistence farmers and have to clear forested lands for marginal agriculture, which damages the integrity of the river basin. Deforestation, the result of activity by the poor and rich (see Annex 2), is a major cause of rapid erosion of topsoil. The erosion renders river water turbid and gets deposited downstream in lakes and reservoirs, creating such problems as reduced fish catches and siltation of reservoirs. Also, the change in land use often lowers the water retention capacity of the catchment, triggering floods (wet season) and water shortages (dry season). - 102 - Developing institutions and partnerships Water has several unique characteristics: It costs a lot to measure and move; it has many varied and competing uses (irrigation, drinking, industrial cooling, food source , power source, etc.); and it is nearly impossible to restrict physical access to water resources. Integrated water management, thus, poses special challenges: sustainable water management can only be achieved if all stakeholders are given a voice and are willing to cooperate. The stakeholders include all users-those affecting the river catchment and those who impact the "natural," or original, ecological river functions. Within a given river basin several water management tasks are of a very local nature and can best be taken care of by user groups such as Water User or Farmer Associations or district/municipal governments. Other tasks require a broader basin-wide approach and initiatives led by provincial or national governments. The most important thing to realize is that water cannot be managed by one sectoral administration only. Cross-sectoral cooperation can be forced to some extent, but it depends heavily on voluntary partnerships. Only within such cooperative arrangements can the interests and rights of poorer communities be identified and recognized. Indonesia's reformasi has opened the way for a comprehensive approach to water management in Indonesia. If handled well, this new approach could give the poor an important voice in decisions that will effect their on-going access to water resources. A World Bank-financed Water Sector Adjustment Loan (1999-200 1) supports Indonesia's first attempt to articulate a comprehensive and feasible policy and administrative architecture. Much of the inspiration was drawn from the field piloting that was conducted under the World Bank-funded Java Irrigation and Water Management Project (JIWMP)(1996-2001). Many of these new policies had been proposed in Indonesia before, but were inconsistent with the heavy central hand of the previous government. Effective water management, however, depends on responsive, local decision-making, and a local commitment to implement decisions, demonstrated perhaps by contributing funds to meet project costs. The new strategy to which the government has committed itself is four-pronged: * "Operationalization "of the government's policy of fiscal and administrative decentralization Agriculture and natural resources are arguably the sectors where decentralization could bring the largest benefits, but at the same time are constrained by the highest complexity and weakest capacity at local level. Under the new policy, river basin management agencies are set up either as financially autonomous corporations that raise revenue from selling bulk water, or as technical basin agencies under provincial administration (in basins without adequate revenue base). These organizations manage both water quantity and water quality, operate and maintain river infrastructure, and engage in partnerships with local communities to preserve the upper catchments. Within the basins, a task distribution eKists for the operation and maintenance of the infrastructure among the basin agency, the provincial and the district administrations, and the local communities. Because these agencies are much closer to the water users and rely on their cooperation, they find it less burdensome to take into account the water rights of traditional and poorer communities. * Enhanced accountability Each basin agency and each province is establishing a Water Council that represents the stakeholders interests. The Councils have specific, albeit still limited, powers. They also function as forums to help resolve conflict and make water allocation revisions. - 103 - * More sustainable infrastructure through better maintenance and operation The new organizational structure of the administration, the large role of newly empowered water-user associations (especially in irrigation) and the emphasis on better cost recovery will lead to infrastructure that is more reliable and "effective." Moreover, the infrastructure will drain fewer funds from government coffers. * Integrated vision and decision-making at national level For the first time, a National Water Resources Policy is being prepared by an inter-agency working group. It is expected to be promulgated by mid-2001. Similarly, a high-level National Water Council is being established, bringing together all ministers with some authority over water and catchments (ministries of Settlements and Regional Infrastructure, Environment, Home Affairs, Forestry, Mining and Energy, etc.,) as well as NGOs. Finally, the lessons learned in the JIWMP, and the principles of the government's water sector reform as enunciated in WATSAL, are being embraced by the other donors who had their first joint meeting with the government in March 2001. Joint meetings are intended to facilitate donor coordination and ensure that all projects are developed based on the new concepts. Introducing sound management procedures for river basins and for irrigation infrastructure necessarily involves entire regions, and will benefit poor and rich alike. However, as argued above, better management of the resources, more reliable infrastructure, and a more participatory and transparent process to deal with conflicts, are likely to benefit the poor most of all. - 105 - Annex 4: Improving Access To Capital and Credit For decades Indonesia has been a leader in making financial services available to the poor. However, the economic crisis and a loss of focus on microfinance policy have rocked this foundation. The difficulties of the microfinance sector are overshadowed by the macroeconomic priority of solving the problems of large banks. But strengthening the performance of microfinance institutions and their reach among the poor remain important ingredients of poverty alleviation. Government attention to the microfinance issue is fragmented, and at present there is no lead agency actively driving definition of future strategy. But there are some opportunities; this is an issue that has the attention of the President, and there are sensible ways to move toward reasserting a longer-term vision. Access to microfinance contributes to poverty alleviation The poor in many settings throughout Indonesia are engaged in activities for which the ability to borrow and save safely can help improve incomes and family welfare. Working capital for farmers and small traders, funds for basic education and health expenses, and capital for small enterprises are all areas in which the poor have demand for quality services at reasonable cost. Moreover, in addition to the "investment" demand for credit, there is also a "consumption" demand for credit, to help families meet large and/or unexpected expenses. Access remains a key issue. For many of Indonesia's poor, particularly in rural areas, physical distance to existing microfinance networks adds tremendously to transaction costs and limits their access to these services. Though innovations in lending and saving instruments and in operational management have extended the reach of microfinance in Indonesia, this is an ongoing process that needs to continue. Claims for the role of microfinance in poverty alleviation need to be tempered. Microfinance is unlikely to be able to reach the poorest of the poor without ongoing subsidies to cover costs; microfinance can contribute only within the context of overall economic performance. Nonetheless, with recent estimates indicating that over half of Indonesia's households risk falling below the poverty line during any given 3-year period, the challenge of microfinance is to provide sustainable services to this large group of shifting poor. Indonesia's microfinance sector was waylaid by the economic crisis Indonesia boasts one of the largest and most complex microfinance sectors of any country. It is comprised of: * BRI's Unit Desa, one of the largest and most successful microfinance institutions in the world; * Tens of thousands of small but formal microfinance institutions, including Bank Perkreditan Rakyat (BPRs), credit unions, pawn shops, and savings and loan cooperatives; and * Hundreds of thousands of informal or quasi-formal self-help groups, community revolving loan programs, NGOs, and moneylenders. By the early 1990s, the government was articulating a microfinance strategy that shifted focus to expansion of access to, rather than provision of, subsidized credit. The number of subsidized credit schemes supported by the government had been reduced to several broad instruments with interest rates approaching market rates. Requirements that commercial banks meet - 106- a minimum proportion of their portfolio in rural and SME activities, although not uncontroversial, encouraged an extension of formal banking sector activity to smaller-scale clients through partnerships with community-based financial institutions as well as branch network development. With the economic crisis, this microfinance strategy began to fray. Commercial banks were dealt a severe blow and retrenched their outreach activities, including the leading actor, BRI. The government also introduced policies to move liquidity quickly to poor producers and consumers. BRI's microfinance arm, which was based upon village unit banks (Unit Desa), weathered the economic storm better than the corporate lending arm. The government's response to the crisis led to a regrettable detour in microfinance strategy. Because the size of the desired scale-up could not be accommodated by the existing microfinance organizations, the government opted for creation of new delivery mechanisms. These mechanisms provided massive amounts of highly-subsidized credit to small farmers and rural cooperatives, violating almost all of the basic principles of sustainable microfinance. Over 17 new subsidized- credit instruments were quickly introduced, most with narrow, sectorally defined target beneficiaries. The evidence is that much of this credit failed to reach the poor, resulted in very low repayment performance, and crowded out more sustainable microfinance tools previously being developed by various organizations. With recognition growing of the poor results of this crisis response policy, efforts are beginning to mount to re-establish a longer-term vision of microfinance development. Still, the government does not yet have a microfinance strategy, nor at present a viable institutional home for creating one. Bank Indonesia had long played an important role in promoting microfinance institutional development, but lost this function when its enabling legislation was reformed in 1999. Currently, supervision and oversight of the microfinance sector is fragmented, involving Bank Indonesia, the Ministry of Finance, the State Ministry for Cooperatives and SMEs, regional governments (often through regional banks), and BRI. The Ministry of Finance is a logical place for the microfinance mandate since it brings together important pieces of the puzzle: budget costs of interest subsidy approaches, neutrality, and an interest in promoting rural financial institution development rather than public delivery of financial products aimed at sector-specific clienteles. Reviving microfinance should focus on four policy elements: * Government policy should get away from subsidized interest-rate credit schemes purporting to fill missing microfinance markets. KUT, which channels credit for production inputs to farmers, is the main such scheme, and moved Rp. 7.8 trillion in 1998/99 (only 25 percent has been repaid so far). KUT has allocated Rp. 2 trillion of new capital this year. Agreements with the IMF have defined steps to move back to commercial terms without administrative targets, but implementation has been delayed. A critical comparative analysis of kupedes and KUT is long overdue. Conducting and publicizing the results of such analysis would help generate broad-based support for reducing dependence upon subsidies. * The government should shift its focus away from pushing specific instruments at sectoral clientele and toward promotion of sustainable microfinance institutions. This will require the development of coherent policies across sectoral lines (Home Affairs, Bappenas, BKKPN, Agriculture, Transmigration and cooperatives have all sponsored credit schemes). Indonesia already has a rich diversity of institutions; there are over 13,000 formal micro-bank units - 107 - (BRI Unit Desa, BPR, BPR/BKD, LDKPs) serving almost 30 million clients countrywide. Emphasis should not be on fostering new types of institutions, but rather on creating a healthy environment for existing forms to strengthen and expand their activities. * Government should be encouraged to reach its social and equity objectives by promoting improved access to and geographical coverage of microfinance services, particularly in rural areas. If necessary, the government should subsidize these activities, rather than interest rates. A number of initiatives in Indonesia are providing valuable experience on how to subsidize improved access to microfinance, such as the P4K (ADB and IFAD, with the Ministry of Agriculture), group lending (KFW/GTZ, with BPR), and self-help microfinance schemes (the NGO Bina Swadaya). There are also models from other countries that Indonesia could examine. * The government should strengthen the regulatory supervision framework-both the legal foundation and institutional capacity-to underpin the strategy of expanding access to microfinance. This need not mean BI and Ministry of Finance supervision, but rather a framework/strategy for delegating regulatory supervision to the sub-national 'level, where regional development banks or contractual arrangements (as BRI provides to BI for BPR) could provide the function. The framework for supervision of cooperatives that provide financial services also needs to be strengthened. Currently, this framework is spelled out under cooperative law, not banking law. Capacity building of the sub-national institutions to effectively carry out regulatory supervision would be essential, including the establishment of simple-but strong-prudential guidelines for implementation. Regulation and supervision of semiformal financial institutions should remain light, as long as they are not accepting voluntary savings. .And Specific, Formal-Sector Institutional Issues * Strengthen BRI's ability to serve and expand its microfinance base Shifting BRI's focus back to its rural clientele and to the micro-end of borrowers is a positive move. BRI capacity in rural areas has eroded significantly during the crisis; it laid off some 2,000 field staff working in the Unit Desa and branch network; withdrew staff financed through government contracts to assess farmer clients for production credits (KUT) when the last government changed implementing banks from executing to channeling status; and was unable to upgrade several hundred cash posts to Unit Desa because of administrative budget constraints. Interestingly, Unit Desa savings grew rapidly during the crisis, and are much larger than outstanding loans; liquidity is not a constraint to expansion of lending activity. With its recent redirection and renewal of management, BRI can return to being a successful and dynamic microfinance institution. But the microfinance sector needs competition, and re-establishment of a vibrant BRI should not be the beginning and end of a microfinance strategy. * Rationalize and strengthen the BPR sector There are some 2,400 of these secondary commercial banks, which formally come under BI supervision. These banks serve small- scale clientele. Many saw their financial health worsen during the economic crisis and a clean-up is needed. BI is constrained in closing down unsound BPRs because the Ministry of Finance has been reluctant to meet its guarantee obligations on deposit in these banks. BI would like to implement a policy of raising the bar for entry (and new regulations were - 108 - issued in 1999 to this effect), while lowering the bar for exit. But it may be that a special institution, similar to IBRA, is needed to handle the clean-up of this category of banks. Strengthen the cooperative finance movement There are two types of cooperatives: one comprised of over 5,000 village-unit cooperatives (KUD) with savings and credit operations and which is struggling to emerge from a history of heavy government intervention, and one comprised of an independent credit-cooperative movement with 1,200 member cooperatives (and a national organization) now allowed to compete with the KUD. Both have new opportunities since the 1998 regulatory changes that reduced administrative intervention in cooperative activities. * Clarify the status of semi-formal organizations There are many semi-formal and informal financial organizations operating in rural microfinance in Indonesia. Under the 1992 banking law, one of these groups, the LDKPs, was given until 1997 to upgrade into BPR. Many failed to do so; there are still 2,300 technically in violation of the law by continuing to operate. There is little political appetite to close them down, but at a minimum their status needs to be clarified. BI is considering modifying the legal framework to permit them to operate legally through an accreditation system that would allow them to operate loan programs, borrow from banks, and act as a savings arm of commercial banks or BPRs, perhaps under the supervision of regional development banks. -109- Annex 5: Civil Service Reform The transfer of some 2.3 million civil servants to the provinces and districts is underway. The complexities raised by this transfer, including making sure people get paid, have been discussed in other reports.49 But beyond the issues of the transfer itself, there are important questions centering on: how to fashion a local civil service that is focused on delivery of quality services. This will require a dramatic departure from Indonesia's pre-crisis civil service, which was oriented to following rules with minimum discretion and maintaining upward loyalties rewarded through patronage. Initially, the need to focus on volume of services, and Indonesia's strong economic performance helped mask the inefficiencies of a public-service system in which citizen satisfaction was not a basis for operation. Apart from the whole top-down orientation of the government machine, three main interlocking factors helped assure its upward-looking orientation: * A convoluted, opaque civil service salary and compensation system in which base salary could be as little as 10 percent of total (legal) compensation.o * A split budget system that allows development budget expenditures to supplement civil servant salary, giving managers a significant amount of discretion to distribute allowances in exchange for loyalty and collusion in malfeasance. 5 * An ethic of institutionalized KKN (corruption, collusion and nepotism-Figure 1) in which a semi-formal patronage system engendered loyalty and collusion in malfeasance. Figure 1: Officials' Perception of Government Performance Implementation the performance 12% standards: very successful Corruption: significant % problem 0% 20% 40% 60% 80% 100% Source: Manning, Mukherjee, Gokcekus, and Hofman. Performance Orientation Among Public Officials in Indonesia: Report on a Survey of Public Officials. World Bank draft report. 49 See, for example, The World Bank CGI Brief. October 2001. Indonesia: Accelerating Reforms in Uncertain Times. 50 The World Bank Draft Report. February 8, 2001. Indonesia: Priorities For Civil Service Reform. 51 Manning, Mukherjee, Gokcekus and Hofman, Performance Orientation Among Public Officials in Indonesia: Report on a Survey of Public Officials. -110- Examining the base pay of civil servants in Indonesia reveals little about what they actually take home. It is not uncommon to visit the home of a civil servant whose "salary" is around $100 a month and find two cars, a comfortable house, and other evidence of upper-middle class lifestyle. Traditionally, civil servants have been paid according to rank, seniority and posit on. Until consolidation on January 1, 2001, the pay scales according to rank included several elements: a base wage, a family allowance, a children's allowance, a food allowance, and other incidental allowances. In addition, civil servants were allowed to earn pay from other sources-including project management fees and honoraria for speeches, meetings, and other activities considered normal duties in other countries. Nevertheless, the general perception in Indonesia has been that civil ;ervants are underpaid.` This perception has provided a convenient excuse for salary supplements, both legal and illegal. But, experience in industrialized countries does not support the link between pay and corruption. These countries prove that corruption is more often a response to an opportunity rather than low pay, and it is likely to thrive if the risk of getting caught and punished is minimal. Pay increases, therefore, will not in and of themselves be sufficient to improve civil service ethics. The large discretion managers have over project budgets means staff compensation is highly subjective and strongly linked to availability of development budget (including donor funds). The central government's unusual split "balanced budget" approach gives managers discretion over "project" funds, while limiting recurrent budgets needed for supervision and fiduciary controls over project activities. Recurrent expenditures, financed by domestic sources, cannot exceed available revenues, effectively capping civil-servant base pay and size of the core service. The development budget-largely funded by foreign loans-is, however, the source of all sorts of legal (e.g., honoraria, travel, management fees) and illegal (e.g., collusion and kick-backs on contracts) civil- service salary supplements at the discretion of the agencies and the managers who control those project budgets. Corruption is further entrenched through a semi-formalized system, in which significant discretionary allowances are distributed by top management in individual agencies to their subordinates in exchange for loyalty and, frequently. collusion in malfeasance. Membership in such personal loyalty networks is reputed to be pervasive, ensuring that officials can accept bribes and kickbacks without fear of reprise, since their colleagues are likely to be engaged in the same practice. The existence of discretionary allowances locks staff into a loyalty network that enables extra- budgetary transactions to be conducted and shared under protected conditions. Service delivery is the focus neither of reward nor punishment. Staff are not punished for not taking prompt action on complaints, for substandard service, or for failing to provide sern ice. In fact, in a recent survey of government officials,54 insubordination topped the reasons for staff being punished: over one-third noted that an employee in their organization had been punshed in the previous three years for insubordination. Just 5 percent were punished for taking bribes (Figure 2). 52 Manning, Mukherjee, Gokcekus, and Hofman. 2000. Performance Orientation Among Publ½: Officials in Indonesia: Report on a Survey of Public Officials. World Bank draft report. 53 Mimeo, World Bank. March 2000. Pay and Patronage in the Core Civil Service in Indonesia. s4 Manning, Mukherjee, Gokcekus, and Hofman. 2000. Performance Orientation Among Public Officials in Indonesia: Report on a Survey of Public Officials. World Bank draft report. Survey results can be found at www.worldbank.org/publicsector/civilserivce/surveys.htm. - 111 - Figure 2: Government More Likely to Discipline Staff for Insubordination than Malfeasance accepting bribes 5% embezzlement I allowing a second job to interfere mw13% poor work performnc 20% insubordination I t 36% 0% 5% 10% 15% 20% 25% 30% 35% 40% Percent of officials reporting punishment for particular transgression s5 Source: Manning, Mukherjee, Gokcekus, and Hofman. 2000. Performance Orientation Among Public Officials in Indonesia: Report on a Survey of Public Officials. World Bank draft report. But what does all this mean for the poor and vulnerable-the bottom half of Indonesia's population? It means that those for whom quality public services could have the greatest impact are least well served. Payoffs are the ticket to service-from gaining business permits to project location-and preferential procurement treatment. The poor who are least able to afford such payments, and so their needs are most likely to be overlooked. Also, it is the poor who are most likely to suffer from the inferior quality that is often the outcome of "preferential procurement"- who will care about their complaints? Despite the availability of resources at the top, the way in which the civil service is set up to manage programs and funds translates into under funded programs and unresponsive, uncooperative, inflexible bureaucrats when the system is viewed from the bottom- up. When the crisis hit and budgets dried up, the civil service became one of the many targets for reform. The 1999 People's Consultative Assembly (MPR) emphasized in its State Policy Guidelines (which are to guide policy action by the new administration) the creation of a civil service that is law-abiding, civilized and democratic. The civil service is to be the servant of the people and provide just and equitable services, free from corruption, collusion and nepotism. But whether these objectives will be met will depend on how the civil service is reformed in response to the new law UU 43/99. If local governments are to avoid pitfalls of the past, some early reforms to consider include: * Encouraging ongoing wage policy formulation and review. Such review should include a systematic methodology for determining salary standards for civil servants that reward performers and take account of the competition for jobs (people may be willing to take lower pay in exchange for job security). ss Specifically, officials reported if an employee had been punished within the previous three years. 56 The World Bank. October 13, 2000. Indonesia: Accelerating Recovery In Uncertain Times. - 112- * A consolidated budget classification system for civil service wages to ensure a single transparent source of funds for civil service remuneration. * An awareness among civil servants that parity between private and public sector remuneration is the exception rather than the rule in developing and industrial countries. * Clearly defined standards of probity-what is right and what is wrong-to guide behavior. What can local governments do to keep the focus of civil servants on quality service delivery, including for the poor? According to officials from the World Bank-Netherland's survey: * The adequacy of resources has not been a major issue- once promised, funds usually become available (e.g. teachers get paid, bridges are completed) . This is a stren2th on which to build. * Start with competitive recruitment and clarity in job classifications. Advertising vacancies and having a competitive recruitment process introduces a more performance-oriented culture. * Improve performance management through service-delivery surveys and follow-up on weak performance. * Provide consistent and clear policies. Political interference must be limited and good performance rewarded. * Enact anti-corruption measures and provide adequate resources for their implementation, including better financial management and procurement processes, and whistle-blower protection. To encourage strong performance, the civil service needs to be the right slize and paid professional-level wages. Officials need to know clearly what policies they are iupposed to implement. Budgets, once promised, should be forthcoming. Officials should then be left alone to use an appropriate level of discretion to get the job done, in exchange for regular reporting and external control, and their salaries/bonuses should be tied to the satisfaction of intended service beneficiaries. - 113- Annex 6: Program Design To Put People First In all aspects of the public service-and this cuts across all social and infrastructure sectors- program and project design and implementation must be changed to reintegrate society and government and allow communities, including the poor and women, more voice and more power over the decisions and services that affect their lives. In the past, project design supported vertical control by channeling funds to and through new institutions, rather than cooperating with existing structures. So INPRES schools replaced community schools and the associations that sponsored them, while official irrigation systems created new water-user associations, often supplanting pre-existing arrangements. New groups for "women," for "cooperatives," for "farmers" were arranged along a quasi-corporatist model of organization by interests-all based on vertical hierarchical structures that were centrally driven and controlled. These-locally based, but centrally controlled "community" groups interacted with locally-based, but centrally-controlled government officials (every member of the "local" government hierarchy was employed by one single, Jakarta-based ministry-the Ministry of Home Affairs). The result of this system was that the business of development projects was non-transparent to the intended ultimate beneficiaries-they have been passive recipients and there have been no effective incentives to change the status quo. Obviously, the simultaneous processes of democracy and decentralization will change this structure, radically. The World Bank's local-level institutions study57 demonstrated that Indonesian communities have capacity for organizing in their own interests, so that in many instances government merely needs to assist, not direct project design and implementation. Also, it is clear that nearly all local public services operate better if there is strong local participation in their design, planning, and oversight mechanisms. In addition, allowing for a range of providers-including government and non-government, for-profit and non-profit organizations-can lead to better service as each competes for customers. Since delivery of local services is crucial to the welfare of the poor, design of government activities that accords the proper role to the voice of the people is essential-both through enhancing "voice" and facilitating "choice." It is especially crucial to enhance the naturally weak voices of the poor and women. Decentralization alone will not be enough to accomplish these goals. It is unrealistic to expect reform to spring up spontaneously and successfully and be accepted by the government in 370+ jurisdictions and 60,000-plus villages, many with limited human resource capabilities. Reforms in such areas as elections, civil service, and budgeting and planning will need to be nurtured over time. Information, voice, flexibility, and accountability should, however, immediately become the foundations of project and program design-especially those receiving donor support-to help break new ground and provide examples of new ways of undertaking development, or the other reforms won't stand a chance. For program and project designs aimed at improving basic infrastructure and social services to be responsive and accountable to those whom are meant to benefit, they will need to incorporate three sets of issues. First, the voice of the beneficiaries must influence program design, thereby helping support the reintegration of society and government. Communities must articulate their aspirations and have a chance to react to plans that would affect them. These goals will be best 5 Christiaan Grootaert. April 1999. Local Level Institutions Working Paper No. 5: Local Institutions and Service Delivery in Indonesia. -114- accomplished if public services are managed at the lowest feasible bureaucratic level. Second, public goods and services must be useful. Third, specific sector-wide policy frameworks will need to be adjusted to complement and reinforce approaches that put ultimate beneficiaries in c harge. The framework must also encourage providers to view their jobs as requiring them to first understand the endusers' needs and wants, and then figuring out how best to meet them. These issues are further discussed in the sections on health and education, basic infrastructure, access and mobility, and safety nets that follow. Supporting the reintegration of society and government through program and project design To be effective, community-demanded development projects need to respond to the aspirations and priorities of the community. Here there are three considerations: * Many community priorities can be accomplished with local oversight, while others will require local voice in higher-level planning and implementation. * Program/project planning, design and implementation should be managed Et th; lowest possible level (keeping in mind that appropriate level varies-Box 1). * Traditionally marginalized groups may need special attention for their voice to be heard. Box 1: Getting the Right Level of Government is Critical For Effective Service Delivery: Examples from Irrigation, Roads, and Environmental Management Irrigation Part of the sector is best served through "highly" decentralized arrangements (at the district level), such as operations and maintenance (O&M) and water allocation in irrigation systems a the tertiary and secondary canal levels. However, where externalities and economies of scale demand a r-ore aggregated approach, such as in river basin management (pollution control, O&M, erosion abatement, etc.), decisionmaking at an intermediate level is required, with a larger involvement of provinces. Other functions are best performed at the central level, such as development of policy and regulatory systems and standards, databases, and support for large infrastructure such as dams. However, the picture is complicatec as institutional arrangements follow hydrological, not administrative, boundaries. Thus, water-user associations and river basin corporations require close cooperation-between local governments and non-governmental en:ities as well as among provincial and district governments. Roads If responsibility for all aspects of national/provincial roads are decentralized to the district level, Indonesia risks degradation of service on its road network. Overall network planning-plannint,, programming, and budgeting of a program of works (where nationallprovincial responsibility is needed) should be distinguished from design and implementation of individual packets of works (where local -esponsibility is appropriate). If "local" interests put "local" projects before national/provincial ones, roads in poorer provinces could deteriorate rapidly. Moreover, if design and construction is decentralized before adequate technical staff, competitive procurement (nationwide), and independent quality assurance or oversight are in place, the result might be poor quality work and deterioration of roads and bridges. Environmental management Decentralizing the majority of environmental management authority to the municipal (district) level is not appropriate; it is not a successful model in other countries, and most that have tried it have decentralized partially or completely. As conceived, decentralization wi [ shift resource development decisions (industrial plan siting, major land development, and exploitation of natural resources) to district control. Environmental assessments (EAs) will be reviewed by provincial commissions. But, where provincial capacity is weak or in cases for which no EA is required, districts will give the appr,)vals There are many incentives for districts to exploit their resources in the short run and ignore longer-term consequences. Source: World Bank staff - 115- As a start, community aspirations need to be solicited, vetted, agreed upon and prioritized by the community, and preferably, documented in some simple fashion as a development plan. A comprehensive plan considers desired outcomes and how to achieve them-bearing in mind available resources and the need to budget for maintenance and engage private- sector actors. The plan could also seek to separate objectives that are within the reach of the community and those which would require collaboration with outside groups (e.g., flood control). The development plan needs to be a community-owned document that locals can use to leverage whatever resources they control themselves (with outside support). Programs and projects need to foster and re-enforce cross- sectoral planning processes, which are as much about building local capability as they are about end products (Box 2). Box 2: Debate on Community Contribution Underscores Importance of Local Project Ownership "Community contribution" is a controversial issue within the central government and among the donors. In the field, the evidence is pretty convincing that projects that are 100-percent community self- financed (with outsiders providing only facilitation and technical assistance) are more sustainable than those with lesser contributions; i.e., the higher the community contribution, the higher the sense of ownership, acceptance of total responsibility for operations and maintenance, and therefore, the higher the sustainability. Unfortunately, reaching this point takes a very long time, requires relatively large TA inputs, and means that external contributions should be mostly "software" inputs-messages generally unacceptable to both government and donors, who prefer physical outputs to justify use of public funds. There is more and more evidence that increasing external financial and physical inputs reduces social capital and decreases the sustainability of outcomes. Another aspect of the community contribution controversy is the extent to which community contributions should be mandated within project rules, or whether the relative contributions should be left for the community to decide. Each donor (and even each project by the same donor) seems to have different rules. This is very confusing for local governments and communities. The results of comparative studies of the different rules for minimal community contribution have so far been inconclusive (or disputed). Source: World Bank staff But how do government and donors identify or cultivate community-based institutions that will truly give voice to the people, including poor and women, in local development planning? And then how do they make sure local governments are responsive to these groups and do not work at cross purposes? Newly elected village councils may play a role. Or, until these become established as trusted representatives, existing social, cultural and religious organizations, which already have the trust of the people could, perhaps, be supported to broaden their mandates to include development planning. Another possibility is for projects to support locally managed processes for institutional design (i.e., musyawarah, voting adat). Rebuilding trust between government officials and the poor will take time. People who are perceived as neutral-"facilitators"-may be needed to identify organizations that are trusted or to help the community form such groups (Box 3). Though the poor and women often know their interests and can articulate them, there is usually a need for outside assistance to help them organize, cooperate, and come to common agreement, and then interact with the official apparatus successfully. More broadly, a facilitator can be part of a program's overall information, education - 116- and communication campaigns. Campaigns can be targeted at stakeholders and beneficiaries, letting them know how to access project funds, who is entitled to project benefits, the procedures for accessing benefits or participating in a project, and so on. By getting the word out and following through on promises, people can have confidence that programs are really for them.58 Box 3: Facilitators are Needed to Rebuild Trust For many years the central government has claimed to have the management structure, skills, and resources to implement community-based programs itself. A structure is in place, but it lacks operating resources and the staff lack skills, motivation, and incentives to be responsive to community needs Moreover, the government staff are distrusted by communities, and have to bridge a huge credibility gap if they ever venture into villages. As a result, every project attempting to operate at the community level has had To duplicate government human resources with project-sponsored personnel, who are from and remain integrated in the community, as well as external facilitators, who are on contract to and report to project management. This personnel requirement places large technical assistance costs on the projects, and often there is considerable pressure from the designers, government, and funding agencies to minimize this "transaction" cost. In many cases, the outside facilitators spend much of their time helping the community identify and articulate its demands clearly. This task may not be specific to the project at hand, but is ne%ertheless an essential first step for the project to be able to be truly demand-responsive. Source: World Bank staff Program facilitators are often caught between competing forces. They are pushed for quick results and pulled by the time needed for true engagement on trade-offs. The tension between project-driven financial and time constraints coupled with skepticism on the part of locals pushes for an abbreviated facilitation process that satisfies the immediate requirements only of a particular project (i.e., where to locate the water supply). However, this trend works against devoting the time and effort it takes to help a community to express its needs and set priorities across the broad range of "development" possibilities. One development approach has been for donor programs to start with narrow menus from which community institutions are aided in thinking through how a project should be designed and the possible trade-offs involved. Then, over time, as communities gain experience with the whole program planning and project cycle, menus can be broadened to include a wider and wider range of potential activities and approaches to their provision. This ever-widening cross-sectoral approach requires innovations in the provision of technical assistance; to date, experiments in this area which have met with varying degrees of success (Box 4). Community development cannot be a one-shot exercise and it is not something that can be imposed upon a community or group, no matter how poor or marginalized. Instead, development and poverty alleviation are phased processes which must nurture and build both social and physical capital in order to foster greater community self-direction and more lasting results. Project and program designs will need to accommodate different starting points and anticipate an evolution of community capacity. 58 Samantha de Silva. 2000. Community-based Contracting: A Review of Stakeholder Experience. Washington D.C.: World Bank. - 117 - Box 4: Technical Assistance: Control vs. Assistance Making informed choices on development project selection is not easy, as technical issues must be confronted. The old system used control over technical expertise as a way to control, not assist, local communities improve living standards. Providing public access to objective technical information must become a long-term priority. Some projects are beginning to address this issue by including piloting mechanisms in which the job performance of service providers are judged by those he/she is supposed to support. So farmers are judging extension workers, parents and students are rating teachers, and so on. In the short-run, projects can work to build in, and encourage access to, technical information. However, even single-sector projects have difficulty providing sufficient technical assistance at the community level to properly inform the decisionmaking process. Moving to financial mechanisms and proposal reviews that bypass dinas pimpro (government technical and project management) structures as a means to community empowerment have resulted in much more cursory-or even no-technical support for community activities. Recent projects attempt to fill some of the void by providing technical assistance through consultants, but the broader the objectives, the more difficult and expensive to staff this function. Multi-sector positive-list projects like the Village Infrastructure Project tried to fill the gaps with massive quantities of detailed manuals, and still struggled to convey that information to communities. One option to solve the technical assistance problem currently being tested is to provide communities with the means to select their technical collaborators by giving them control of funds for this purpose. This strategy has had a mixed record and deserves more systematic study. The funding was often misused in the early rounds (it was seen as an entitlement and paid to those with connections) and is still often directed to public servants moonlighting as consultants. Allowing communities to choose their technical collaborators can directly contribute to, and become an integral component of, work with local governments to change the incentive structure for dinas staff. Community control establishes contestability of public provision of services, and a measure of demand for dinas technical assistance. Passing proposals through a kecamatan-level or kabupaten-level interdepartmental technical committee, even if only for non-binding technical comments, would be another step toward orienting dinas to community demand. Creating this incentive structure is key to long-term improvement of technical support. Source: World Bank staff Whatever path is favored by communities for engaging in inclusive local development planning, the link to local-government planning processes must eventually be made. This is Indonesia's new frontier. In one fell swoop, districts and municipalities have been set free. Now the two-way links between local governments and communities must be nurtured. Examples from other countries show that community-driven project and program designs have supported, as well as been strengthened by, the decentralization process.59 In Northeast Brazil, for example, one World Bank- supported program has multiple delivery mechanisms that give greater voice to rural communities. This is accomplished both through specific project planning, for which funds are accessed directly from the state government, and through representation in municipal councils, which may be delegated by the state to vet community needs and demands through the annual budgeting process. Indonesia already has experience transferring financing to community-owned planning processes. Traditional approaches to supporting local-level projects in Indonesia focused on 59 Samantha de Silva. 2000. Community-based Contracting: A Review of Stakeholder Experience. Washington D.C.: World Bank. - 118 - administrative transfers to communities, either through a small fund given annually to each village, or through district-level block grants that would let the local line agency carry out programs. Each method had its problems; the community grant was too small to do much and often came already earmarked or in-kind. Line-agency construction often meant that activities took place because the agency had the budget to do them, not because they were needed or wanted. Furthermore, bad management and corruption often led to low-quality, badly-maintained works. Beginning in 1996, a series of large projects have developed simple systems of direct transfers to villages and urban communities that involve no earmarking or intermediation. These projects have involved BRI or other private banks managing collective accounts owned by village or kecamatan (sub-district) governments. Inter-government transfers are released directly into these accounts, which are drawn down against approved expenditure plans. This alternative approach has the further advantage of reducing the traditional 6-8 month period needed to release local budgets to less than a month, and often, particularly on Java, to two weeks or less. Such approaches could evolve to district and municipal co-financing of centrally (donor or government) funded community-driven pilot programs along the lines of Brazil or other models. Initially, communities could be accountable to local parliaments (DPRD II), which would review program progress and follow-on plans as a pre-condition for continued program funding. Such processes could lead more generally to outcome-oriented, local-level budget planning and monitoring for locally managed activities. Who will help Districts In Project/programs/mechanisms Design? It is clear that the agenda for redesigning how local-community projects operate is enormous. Moreover, there is much that is not known. No one really knows what will work-although some NGO models appear successful, even small, appavently minor design changes seem to have an enormous impact on performance. The need for a challenging redesign of projects raises several tensions with the current decentralization scheme. Decentralization will move responsibility for public-sector functions primarily to the kabupatenkota level. After decades of top-down dictate, local governments will be sure to reject central instructions, but it is doubtful that these small jurisdictions (with some exceptions) have either capacity or incentive to develop new innovative ideas and implement them. This likely reaction means that reforms will require support from outside the districts- perhaps the provision of "templates" for programs, or perhaps of a list of possible projects. While the templates would be developed outside the district, the districts would implement the reforms-in budgeting, in education, in health systems, in road construction, etc. after adapting them to local conditions. Whether that "outside the district" locus for assistance in project design is the province or the center, and how that relationship will be handled, needs to be worked out on a sector-by-sector basis as decentralization proceeds. 11H9 - Annex 7: Decentralization, Education, and Health Service Provision Having access to quality health and education services is a key elemeat for the poo!, especially children, to escape poverty. Top-down service provision focused on quantity, while quality has lagged. Pre-crisis reform efforts to improve quantity did not go far enough. They were partial or pilot measures within the established provider-driven, centrally guided -ervice delivery paradigm. But decentralization and democracy bring the potential for fundamental change and real quality improvements in the delivery of health and education services in Indonesia. If done well, decentralization could lead to conditions in which providers have the incentives, skills, supervision, material support, and discretionary authority needed to offer high quality services, and clients could have the information, financial means, and bargaining power required to elicit appropriate responses. Decentralization also provides openings for central ministries--the Ministry of National Education and the Ministry of Health and Social Welfare-to carve out new roles and images while jettisoning impractical obligations. But to date, virtually all policy decisions and most operational decisions concerning financing, curriculums, school resources, staffing, teaching schedules, and learning materials have been made centrally. This has consistently undermined local initiative to in)fluence either service delivery or content. Moreover, the experience of other countries warn that decentralization could make things worse, especially during the transition. Comon problems include: * Deteriorating morale and staff opposition to job reassignment or reinterpretation. * Breakdown of staff deployment, transfer, and other personnel mechanisms. * Inadequate technical and managerial preparation leading to deterioration in the quality of planning, service delivery, and supervision. * Disruptions in information and reporting systems and associated accountability and quality control arrangements. * Less attention during planning to the needs and circumstances of the poor, and less focus in service provision on the poor or on maintaining service quality. Indonesia's approach to decentralization (Box A1.9-Public Expenditure section) in the near term is likely to generate mismatches between funds and spending requirements. Financing rules and arrangements likely will be neither fully elaborated and tested nor grounded in principles of equity and fairness. The coincidental disruptive changes to civil-service terms and conditions will also take their toll. In addition, some of the technical requirements for effective health and education policy may simply be too demanding or require parameters impossible to meet at the proposed levels. Communicable disease control, for example, simply cannot be managed at the district level. So what needs to happen for decentralization to result in better quality healhh and education for the poor, and are there aspects of pre-crisis policy which can and should be sustained? In the medium term, decisionmakers need to focus on making sure that functions are accorded to the level of coordination that can help make the most out of limited resources while ensuring that basic education, indispensable public health services (at acceptable standard), and curative care for the poor are available throughout Indonesia. At the same time, governments at al le-els will need to forge policies around three medium-term elements that are critical to ensure service effectiveness: * Providers of basic education and health services must be better trained, better eqidpped and better compensated. - 120 - * Providers of basic education and health must take the side of the poor and become their advocates. Providers should see their primary roles as doing what it takes to provide better service and use their time and resources accordingly. * Demand-side mechanisms must be introduced to create local accountability and ensure providers actually provide good service. Building capacity and getting the level of coordination right: roles for the districts, provinces, and the center Laws 22 and 25 project the district/municipality as a key level for policy implementation as well as formulation, and make available to these areas greatly increased resources. These steps have strong rationale. Districts already own and operate health centers, schools, and most public hospitals, and have responsibilities for most health care staff and teachers. Moreover, districts provide the context in which care or education is delivered (or not), quality standards are achieved (or not), and generally in which providers and clients interact. Districts are inheriting numerous health facilities, schools, staff, and teachers, along with large policy and program agendas. Local parliaments (DPRD II) and district heads (bupatis) will assume responsibility for managing health centers, schools, and public hospitals, as well as training and regulation of these entities. They also will assume responsibility for priority-setting and resource allocation, together with some quality assurance and personnel management functions. These responsibilities will involve making fundamental decisions about the scope and content of health and education service provisions, and then deciding how to fund them. Major challenges revolve around how to: integrate existing agencies at the sub-national level--currently responsibility for basic education is split among various government agencies and this results in lack of accountability for results; empower local authorities to replace their dependency on central management with management partnerships that involve provinces, districts and eventually autonomous schools and health clinics and their communities; consolidate fragmented and rigid budgetary processes; create an incentive structure that rewards good teaching, health care practices, and school management while addressing the uneven allocation of teachers across schools. In the near term, some of these tasks will be beyond the capacity of districts. And some will never make sense at such a disaggregated level. For example, districts will have difficulty carrying out essential public health, health education, and information functions. because they are just too small to capture scale and scope advantages. A way forward is to focus on activity cost as a way of allocating health roles and responsibilities, including those of government and public-private partnerships. Communicable disease control provides a good example. Indonesia is too vast and diverse for disease control and surveillance tasks to be centrally managed. But districts are too small to afford proper disease control institutional structure. Provinces, on the other hand, are usually about the right size to capture economies of scale and keep the "unit cost" affordable. Change will need to be nurtured by a national policy committed to centrally set and monitored performance standards and the pooling of technical support at the provincial level. The Ministry of Health and Social Welfare moved quickly to prepare for decentralization while the Ministry of National Education (MoNE) dragged its feet. MoHSW, through several official communications in 2000, made clear what it sees as the health responsibilities that districts and provinces must assume. The Ministry also explored ways of ensuring that local government responsibilities would be carried out. MoNE did not get started until August, 2000, when the Secretary General finally took the lead. Task forces were set up and a vision emerged: a district-managed education program that - 121 - enables all children to successfully complete nine years of schooling. Local governments will manage the delivery of basic education under national policies and under MoNE monitoring and oversight. Schools will have autonomy over their budgets and staff distribution will reflect need; teachers will receive quality in-service training and will be rewarded for good teaching and good management. Finally, education services will be based on assessments of need and of demand, and communities will participate in school management. How these goals will be acted upon in policy and practice remains to be seen. However, national policy and centrally set and monitored performance standards could begin to bring newly formed district administrations in line with these objectives. See discussion on minimum standards under "C" in "First Area of Action: Poverty- focused Public Expenditures." MoNE and the provincial education authorities will retain key strategic functions including policy making, standard setting, coordinating inter-regional efforts, and monitoring compliance with centrally or provincially established standards regarding educational quality and equitable access (physical facilities, teacher competencies or qualifications, student performance, texts per class). The Ministry is behind MOHSW in figuring out new mechanisms for carrying out these functions. MOHSW, by comparison, has come to view its mandate to include: develop and translate sectoral vision into an effective agenda; analyze key issues of health status and system performance; promote equity in health financing, including ensuring adequate funding of basic services at minimum standards for the poor and public overall; improve regulatory means of assuring the quality and effectiveness of health services and public health programs; monitor and protect drug and food safety, and sustain effective surveillance and responses to communicable disease trends. The ministry has done more than think about its new role; it has come up with new policy instruments for carrying it out. A "Decentralizing Unit" (DU) is to interact both proactively and reactively with other ministries, units within MOHSW itself, provinces and district authorities, NGOs, and other stakeholders to try to address concerns and issues before they become problems. MOHSW will establish "national health grants" to redress funding inequities and mismatches identified by the DU. At the provincial level, Joint Health and Education Councils are being considered and piloted as forums for collective action by districts. Through such councils, districts are able to share costs and pool resources for using medical and education specialists and trainers, organizing joint communicable disease control, providing quality assurance, and other such activities. Provincial- level technical advisory committees would play a complementary role, helping to set provincial goals for basic health and education within the framework of broader national goals. Provinces would also collect and disseminate lessons learned by districts and provide technical support where and when requested by districts. And so a framework with responsibilities at various levels is emerging that would enable district management of basic health and education services. But all of this must have one aim: to support a fundamental system change in which service providers are equipped and motivated to make sure all citizens, and especially those with low incomes, are receiving quality education and health care services. Better trained, better equipped, better compensated Using the example of teachers, implementing this goal might involve introducing and then building familiarity with various instruction techniques, setting goals, planning and monitoring student learning activities, disseminating ways of identifying and responding to lagging students, and setting up.performance assessment arrangements. These steps would typically need to be coupled with facility-level repairs, - 122) - improved availability and quality of books and materials, and revisions in curricula The same approaches could apply equally to health care workers. The intention, then, is to enable teachers to make good technical assessments and to follow these up with actions that enhance learning. Clearly, enhanced spending is entailed, including outlays on teacher training, assessment systems, books and materials, and even deployrient reforms and incentives and so forth. In fact, the government has already developed some '.'ems on this quality-enhancement agenda, including increasing pre-service training for primary teachers to a two- year post-secondary diploma (D II) and for junior secondary teachers to a three-year post-secondary diploma (D III). At the junior secondary and primary levels, in-service training programs featuring regular training and on-service visits by core teachers are being introduced. The next phase is likely to introduce special early grade and multi-grade education measures. Despite these needs, there will be little scope for large increases in public funding as the government works its way through the costs of rescuing the banking system, dealing with debt, and reconstructing areas devastated by civil conflict and natural disasters. The impending decentralization of authority and resources to districts and provinces will introduce stronger inter- sectoral competition for scarce public funds and a new set of decisionmakers-c lected local assembly members who bring new and distinctive priorities to the task of allocating budgets. What services, then, should be cut, and in this climate how can provider-client irteractions be enhanced not only to minimize adverse impacts on the poor but to improve education and health status in low income households? Where would this enhanced spending aimed, in effect, at improving the professionalism of the two million-plus teacher corps come from? The most realistic source is the salary budget, with substantial resources being gonerated over a 3-10 year horizon by cutting the number of teachers by 50 percent or more. Savings would be used not only for school improvements but to increase teachers' salaries as part of the strategy of building a professional teaching corps. Higher salaries would be part of a package which woulc also include strong accountability provision, and pay increases linked to realistic performance assessment. Pro-poor advising and brokering More is required from teachers and health providers than becoming more proficient in their technical skills. Focusing on skills and capabilities of providers without simultaneous attention to how they perceive their roles will not accomplish much. Students and health service clients from low-income households need providers to play a broader role, one which is not defined by technical skill and disciplinary and professional markers. This -ole is that of committed and opportunistic advisor and broker. This advocate and agent would idertify and help implement ways of maximizing education and health benefits from existing programs and policies. For this to happen, programs and policies must give officials more flexibility to use their discretion - fewer rules and guidelines need to be coupled with more accountability for results and reasonable compensation. The poor, both as students and patients, have much to overcome before they can become "demanders" of better services. Health education and related demand side initiatives have long been underfunded and handled centrally through occasional uniform, national-level campaigns. These one-shot exercises invariably fail to inform intended service beneficiaries (clients) aboLt their rights; i.e., what they should expect and how to access services. So potential clients are for the most part uninformed and even confused as to how to use health and education services to improve their welfare. With respect to health care, they often face large informal fees, even when the, display their - 123 - Kartu Sehat (health card) documents, on top of transport charges. Their interest in going to public facilities is typically restrained by the stereotype of erratic, low quality service, and the realization that healthcare service suppliers (doctors and midwives) are bound to top-down rules and programs, not the needs of their clients. The endusers' low expectations helps perpetuate this inadequate system. The potential range of activities of a doctor in charge of a typical puskesmas (health clinic) illustrates the need for flexibility to respond to local needs. The doctor has a wide range of choices to make on the deployment of resources between in-clinic services and outreach. Puskesmas doctors, nurses, midwives, paramedics, and others can be used to intensify and enhance the quality of the services provided in the health center itself (or in the network of attached subcenters). Alternatively, the puskesmas can serve as a "launching pad" for outreach activities in the surrounding area. This would involve assigning staff to routine or intensified posyandu and/or school health visits; training and supervision of voluntary workers; overseeing water and sanitation and other community development activities; helping village midwives to build a client base and supporting them technically and symbolically; case finding and follow up of specially targeted diseases or health problems; and promoting health and education. Puskesmas doctors-in-charge can also use their time to assess staff skills and attitudes, and provide informal on-the-job coaching and advice on improving worker effectiveness. This matters because staff face choices on how to use their own time. Meanwhile, those responsible for health centers at the district level, i.e., the district health officer (dokabu) and staff, face choices in respect to the allocation of their time and that of their team. They can remain in their kabupaten (district) offices, relying on section staff to interact with the health center teams. Or, they and the district-level team can visit health centers and/or monitor outreach activities. Visits could also focus on villages or areas with specific health-related problems, staff skills and work perspectives, or on building community support and understanding for different health initiatives. But would education and health providers have the time to take on a broker/advocacy role? On the surface, this might be a problem since teachers as well as health center staff have work obligations they are already unable to implement in full. However, in reality, providers have considerable discretionary time at their disposal despite the many functions and activities assigned to them. This is because the work, as assigned, would be impossible to complete, and so instead it is ignored. Monitoring and assessment of staff performance is weak and superficial. So in reality, education and healthcare workers have a good deal of "free time" which is either used inefficiently, or used for private-income earning activities. The more pertinent question relates to staff willingness to assume the broker-advocate role. Salary increases and bans on outside work will help in this regard. But equally important will be efforts to recognize the extent and potential of discretionary space and time amongst providers, and to reward staff for the effective use of discretionary opportunities. Best-practice examples need to be identified and disseminated, and staff training and task instructions and guidelines need to be reshaped significantly. The object would be to focus on the role of providers as potentially influential decisionmakers, and to design programs which project and take advantage of discretionary resources. Accountability and Demand-side Mechanism Salary increases, training, and other "supply side" measures are unlikely to be enough to promote shrewd and responsive provider decisions and behavior. Different demand-side factors need to be activated and institutionalized as well. The - 124 - earlier discussion touched on current weaknesses in client dealings with providers. Here a distinction may be made between demand conveyed by households and at the group or community level. In respect of the former, providers need to be exposed to the questions and concerns of direct recipients of services and their families. Sophisticated, continuing communication efforts are needed to inform poor beneficiaries of current program goals and details, standards, means of registering complaints, and penalties for poor performance, and to seek regular feedback on what clients think and feel about services and which they prefer. The new "safeguarding" mechanisms implemented in the Social Safety Net (JPS) programs have broken new ground in regard to consumer complaints and independent monitoring. But more needs to be done, including developing valid and understandable quality indicators, facility-specific quality report cards, and use of surveys and focus groups to obtain timely feedback. Interaction with poor beneficiaries by way of surveys and receipt of complaints needs to be complemented with other means of eliciting and expressing demand. The success of the Scholarship and Grants Program points to expanded use of cash grants or vouchers to the poor as a way of giving them more voice and choice. Also, local community organizations should be given greater command over program budgets. Decentralization is pointing in that direction. The Quality and Access Improvement Grants to districts and schools (via districts) proposed by the government could help in the transition. These grants would finance activities related to quality improvements in the poorest primary and junior secondary schools and provide fee relief for the poorest studenis. Another interim step would be to give local community councils oversight and authority to supervise school administration, but also the power to hire, reward, and dismiss providers according to performance. These household and community level channels need to be informed and energized by advocacy groups or arrangements that work on behalf of the poor. Here there are many lessons from other countries worth noting and even piloting; for example, the New Zealand government is testing the use of private-sector brokers who are contracted to help poor clients find and use the services they need. A similar approach has been tried in several states in the USA, except that the agents working on behalf of the poor are state government employees. Another approach which has been important in the USA context involves use of the political process to secure better services. The examples here include the patients' rights, consumers', women's health, and disability rights movements. Each of these organized causes has questioned current health arrangements from different perspectives and proposed and lobbied for alternatives, including budgetary reallocations and improved quality assurance and delivery arrangements. - 125 - Annex 8: Transport, Mobility and Access The transport needs of the poor are constrained by two factors: * Lack of mobility Mobility implies access to the means of transport, and the efficiency and affordability of transport. * Distance The poorest often have the longest journey times and costs. Inadequate access to transport infrastructure, means, and services constrains the livelihood opportunities of the poor by: * Limiting participation in labor and product markets, and acting as a non-tariff barrier to trade. * Impeding access to public facilities (e.g, schools and clinics) and resources (e.g., water). * Requiring a high proportion of their time and energy to be devoted to meeting basic needs. * Increasing vulnerability to economic, social, and other shocks and risks. * Restricting social interaction and participation in society's decisionmaking processes. These problems affect the poor in rural and urban communities in different ways. In rural areas, the majority of journeys are associated with meeting basic subsistence needs, or trips to markets and public facilities. Where the poor lack access to means of transport, these journeys are typically made by foot, involve physical portage, and consume considerable time and energy. In urban areas, the poor often are badly located in relation to employment opportunities and public services, requiring them to spend a lot of time and a substantial part of their incomes on travel. Increases in public transport fares and changes in the structure and level of service provision can have a major impact on their mobility. Urban road development and traffic management programs generally favor the private car and marginalize non-motorized transport means that serve the needs of the poor. Moreover, poor communities are often badly affected by the adverse impacts of motorized transport, such as air and noise pollution and traffic accidents. Women's transport needs are linked to their reproductive, productive and community roles, and differ significantly from those of men. They are often poorly catered for by existing transport infrastructure, services and technology, and transport planning has tended to give precedence to meeting the needs of men. Improving access to transport infrastructure, services, and means can help the poor to meet their subsistence, economic, and social needs more efficiently. Investments in transport, whether public or private, can also benefit the poor directly through creation of jobs in infrastructure construction and maintenance, or in service provision. However, to be effective, development policies and plans must take explicit account of the needs of the poor, and anticipate the potential adverse consequences of improved infrastructure and increased mobility on the environment, the livelihoods of indigenous peoples, and risk of disease-particularly HIV-transmission. Effective transport comes from integrated planning, including physical works but also structure and efficiency The approach to addressing the transport needs of the poor can be direct- for example, using targeted activities such as building or improving roads in poor areas-and indirect-for example, improving the efficiency and structure of transport services. However, improving roads is necessary, but not sufficient, for improving transport, and improving transport is not sufficient in itself for improving the access of the poor. Since transport is an intermediate -126- service, it has a complementary role to other activities. It needs to serve a variety of other needs to be economic and efficient. For example, when is a track sufficient, and when is a road more efficient and justified? And should the location of desired social services be clustered or scattered, relying on an existing transport network or adapting to a new pattern? Poverty reduction has been a goal of transport polices in the past, but implementation approaches were flawed Indonesia's development policies have long acknowledged the potential contribution of improved transport infrastructure and services to reducing poverty. However, their implementation has been flawed. Until recently, the main focus on the infrastructure investment side has been on the development of core national, regional, and urban transport networks. While some poor urban communities saw their roads improved under KIP programs, very little was done to improve access at the village level. This oversight is now starting to be addressed through initiatives such as the Village Infrastructure and Kecamatan Development Projects. These projects are important not simply because of the type of works they are supporting, but also because of the way they directly involve poor communities in the planning and implementation processes. The government also sought to make transport services more affordable for the -poor through regulating fares of basic (regular or economy class) public transport services at levels far below those needed for commercial viability. This was accomplished in part by subsidies to state-owned transport companies, in part by subsidy of fuel, in part by requiring and permitting private operators to cross-subsidize from their non-economy class services, and in part by not charging for infrastructure use. However, no operators saw the provision of economy-class services as a desirable business, a predilection clearly visible in the quality and coverage of the services provided. Inappropriate public transport policies have restricted the evolution of route structures to match the evolving patterns of travel demand, with the result that passengers often need to change vehicles several times-and pay several fares-to complete their journeys. While there have been some attempts to establish public transport priority schemes-such as bus lanes in Jakarta and other major cities-these have generally been poorly designed and implemented, and have not been effectively enforced. Moreover, they often have been accompanied by severe restrictions on the operation of non-motorized modes that played important roles in meeting the needs of the poor. The neglect of road maintenance, especially of related drainage and bridge facilities, inevitably impedes transport, lengthens travel time, and increases the operating costs borne by the user. While funds are regularly budgeted for routine maintenance of primary roads in Indonesia, they are not spent effectively, so drains are often clogged or do not function and roads wash out or break up. These problems have been most critical on kabupaten (district) and kotamadya (municipality) roads, where maintenance is chronically under funded and nearly 60 percent of such roads are impassable for motorized traffic for some or all of the year-usually in the poorest and remote areas. During the 15 years of the Rural and Kabupaten Roads Program, which set progressive targets for maintenance programs, local governments were still more likely to apply available funds to the more visible betterment and upgrading projects, than to the basic maintenance of existing roads. These choices were made despite the fact that maintenance work is ideal for generating local employment, either through day-work, SMEs or community-based contracts. Labor-intensive maintenance methods were piloted in NTB in the early 1990s and later applied with partial success in 1999 on kabupaten roads as a direct means of generating employment and income for rural communities during the crisis. - 127 - Rural roads are particularly vulnerable to the elements because the connection to remote areas involves long lengths of road with low volumes of usage. Consequently, low-cost materials and technical standards are employed to make such roads affordable. With inadequate maintenance, such low-standard roads can quickly become impassable to motor vehicles and even non-motorized vehicles, through deterioration of the surface and through washouts. Because of the sparsity of the network, remote communities may either be cut off or face much longer journeys on alternative routes. Transport services for the rural poor are thus highly vulnerable to both poor management of the transport infrastructure by local governments and to natural events. For these reasons also, the design and standards of construction for low-cost infrastructure are important and the community- based provision of local infrastructure must have good quality of basic engineering and quality to minimize the risk of rapid failure and wasting of precious local resources. - 129 - Annex 9: Water Supply and Sanitation Ensuring equitable and efficient access to water supply and sanitation services has been a major challenge facing Indonesian policymakers for several decades. The situation has been aggravated by growing urban populations, including those who come from the countryside searching for income and employment. In the hope of earning a livelihood in the urban informal sector, these people endure appalling living conditions. It is fairly common to find residents crowded in kampungs having a population density of more than 500 persons per hectare. Many 'houses' encompass less than 40 square meters. Water and sanitation services are particularly important in urban areas, because the density of population limits the availability of well water (as an alternative) in adequate quantity and acceptable quality. The absence of a well-functioning sanitation system leads to polluted surface and ground water, exposing residents (particularly small children) to fecal contamination. As many of the urban poor live in poorly drained, low-lying slums, flooding during the monsoon season further aggravates public health risks. In rural areas, lack of access to in-home piped water is even more common, especially amongst the poor. The rural poor often have to depend on alternative untreated sources of water supply, such as springs, rivers and ponds that are further away from their homes. The burden of fetching water, which falls disproportionally on women,60 takes time that might otherwise be used for income-generating economic activities. Improvements in water supply and sanitation can have the greatest impact on the poor, provided the targeting mechanism ensures that the latter are the recipients of intended benefits. In an environment in which less than half the urban population has access to piped water, the risks of the non-poor diverting the benefits are obviously extremely high. GOI Policies for Water Supply and Sanitation In the past three decades GOI policies generally have focused on increasing water supply, with the very basic aim of disease prevention- safeguarding densely populated, low-income urban residents and village communities from major epidemics such as cholera, typhoid, dengue fever, etc. Water supply and sanitation services were viewed as "basic needs" that were provided by the state for the poor at a time when more than half the population was in extreme poverty. This top-down policy approach ignored steady improvements in living standards. People who had moved on from extreme poverty had no channel through which to voice willingness to pay for cleaner, more convenient water services. The focus on disease prevention had some significant consequences: the government built lots of public toilets, public standpipes and washrooms. However, operations and maintenance were the responsibility of the receiving low-income communities. This approach carried over into water utility services: national and municipal agencies perceived themselves as the financiers and builders of infrastructure for the poor, and not necessarily as the operators. When autonomous, urban water utilities known as PDAMs were established, the organizational focus was to serve the urban paying i.e., non-poor-customer base. 6 The cost of boiling water for drinking is also more significant for poor families, in both rural and urban areas. - 130- The outcomes of these policies have been less than satisfactory for the poor and non-poor alike. After three decades of investments, less than 40 percent of Indonesia's urban population is served by piped water supplies. The remainder rely on either self-provisioning or wkater vendors. This 40 percent figure is much lower than those in other East Asian countries such as China and the Philippines. For rural areas, 68 percent in Indonesia are reported to have access to adequate quantities of clean water.61 While this figure compares more favorably with other countries in the region, Indonesia still lags behind. Such poor performance is finally pushing consideration of new policy approaches. Although reliable data on sanitation coverage is not available, only about half of the urban population is thought to have in-home toilets, which typically utilize poorly constructed septic tanks to collect the human waste. The rest (which includes most of the urban poor) of the population rely on communal facilities (MCKs) and water courses (e.g., canals, rivers). Sewerage services are available to about 1 million residents out of an urban population of about 80 million. Officially, only 58 percent62 of the rural population has access to some kind of sanitation facility. However, these official figures on water supply and sanitation services are widely considered unreliable and overly optimistic. The numbers often are derived from construction targets which may never have been achieved, even though allocated budgets were fully expended. The figures also assume that constructed facilities have been adequately operated and maintained, though many often fall into disrepair because of lack of use by the intended beneficiaries. Even if the figures are assumed correct, the poor typically are denied access to water and sanitation services, as several participatory assessments at the community level confirm. In a study in which participating rural communities identified 40 to 65 percent of their populations as poor,63 the access of the poor to the services generated by GOI-supported water and sanitation projects was between 5 and 30 percent. Less than 15 percent of low-income urban areas in Indonesia receive piped water. The initial capital charge for a house connection is relatively high, and credit facilities are not e. tended by the utility. These and related factors combine to exclude the poor from access to the piped water system, and consequently from the PDAM customer base. Most urban poor depend on vendors who charge exorbitant rates for their services. The price of vended water varies according to market forces, and ranges from 10 times the price paid by utility customers (Bandung slums) to 60 times in extreme cases (Jakarta slums). Achievements were made in the past, but much was undone during the crisis Significant advances in the preventative aspects of water supply have been widely reported in Indonesia. During the International Water Decade and the early 1990s, which corresponded to Repelitas III, IV and V (five-year plans), the bulk of sector investments was concentrated in the urban water-supply sector. In Repelita III support was expanded to include a specific segment of "small towns"-the sub-district capitals, or IKK. Dep KIMBANGWIL. 1999. 62Dep KIMBANGWIL. 1999. 63 Recent assessments undertaken by the UNDP-World Bank Water and Sanitation Project-East Asia and Pacific (WSP-EAP) have examined access to and use of water supply and sanitation facilities according to socio- economic gradations as perceived by the communities themselves. - 131 - These initiatives expanded the role and relative importance of the Central Ministry of Public Works as the formulator. This period also saw the rapid expansion of national capacity in the sector, in terms of professional staff and growth of water supply-related industries. Responsibilities for long-term operation and management of constructed facilities were passed to kabupaten-level enterprises, initially as transitional BPAMs with subsidy support from central government, and eventually to become self-sustaining independent PDAMs. Although PDAMs continued to rely on GOI subsidies and did not implement an adequate pro-poor set of investment programs, by the mid- 1990s many had begun working as autonomous corporate enterprises. Much of even this limited progress was undone over the last three years; in many cases, quite suddenly during the first year of the economic crisis (1997-98). By 1998, when operating costs of PDAMs were escalating significantly, their respective local governments did not permit them to increase water tariffs. This combination of circumstances brought many PDAMs to technical insolvency, though none have closed down completely. Instead, they have reduced service levels drastically, postponed maintenance, discontinued services in the more difficult and least viable areas, and begun drawing upon subsidies from the central government whenever possible. The service cuts have been more significant in small towns than in large cities, and have eroded all existing customer bases. For example, industrial and commercial customers and wealthier residential customers who could afford to do so have invested in ground water extraction, which has already begun depleting aquifers in the major cities of the country. The events since 1997 have therefore "leveled the playing field" between rich and poor urban residents; now everyone is dissatisfied with services, and the role the government plays is less relevant to all. Rural areas have failed to attract as much water supply and sanitation investment as urban areas. Modest government and donor-financed programs through the 1980s tended to focus on "appropriate" technological solutions, which were given to rural communities in the expectation that they would be able and motivated to apply them. Most such facilities were not sustained. The NGOs led the implementation of small-scale projects that facilitated and encouraged communities to take more initiative and acquire more "ownership" of their own water supply and sanitation facilities. While these schemes proved to be more sustainable than government programs, they were very small-scale, relatively slow to produce physical outputs (facilities), and labor intensive (high TA per unit of physical works). Nevertheless, these approaches began to gain acceptance amongst donors by the late 1980s, and were adopted, with modifications for government acceptance and scaled-up implementation, in the designs of several bilaterally funded water supply and sanitation projects. Investments to collect and treat human waste have so far been extremely limited. In-home toilets and individual septic tanks have been considered the responsibility of households. Communal toilet facilities (MCKs) to benefit the urban poor have had only limited success. Sludge treatment plants have been constructed in many cities; however, they break down frequently, and maintenance has been a problem. Lacking government interest, investments in sewerage systems, including treatment plants, have been rare; the few completed systems are quite small and generally underutilized. A number of donor-supported pilot projects were unsuccessful. Based on this negative experience, the government has accorded low priority to investments in urban sanitation/sewerage, not sought new donor funding, and has even discouraged investment proposals from donors in sewerage systems. To sum up, for too long the government and donors have been pre-occupied with achieving targets both physical and financial. This trend could well reflect the complex incentive schemes in - 132 - which civil servants become beholden to project-based approaches-it is the flow of funds, and not the outcomes, that are linked to personal gain. Reporting the achievement of targets is relatively easy, but has had little impact on long-term or sustained improvement in services to consumers. Allocated funds have been fully expended, pipes have been laid, toilets have been manufactured and dropped on site, but real improvements in water supply and sanitation, if any, have been short-lived. Box 5: A 1996-97 Joint UNDP and World Bank Study Comparing Two Water Supply Project Approaches Concluded... * Households and community water managers and collectors (who are often, though not exclusively women) should be key actors in planning and decision making for community water supplies. * Flexibility and pragmatism are needed in developing local water management arrangements, to capitalize on traditional roles and responsibilities, where possible. * It is easier to ensure equity and accountability with piped water than with dug wells. * A sense of ownership and responsibility are not necessarily the outcomes of mandatory, "taxlike" contributions in cash or in-kind from water consumers. Instead, financial responsibility needs to be linked to control of decisionmaking and payments. * Cost-effectiveness and ownership can be increased by emphasizing accountability and financial transparency. * Empowering water users and collectors-by giving them voice in decision making, control over financial resources, and the knowledge required to make informed choices-leads to more effective and sustainable water systems. Source: Gilliam M. Brown, Richard W. Pollard. 5-8 May 1998. Responding to Demand: Two Approaches from Indonesia, Proceedings of the Community Water Supply & Sanitation Conference. Washington D.C.: The World Bank, Washington D.C. What's next? The short-term focus that has prevailed in the past three years has led to an unsustainable situation in the sector. The poor continue to receive inadequate services, for which exorbitant prices have to be paid to water vendors; the non-poor also receive inadequate services, and are resorting to unsustainable groundwater extraction. PDAMs and other water service providers are in no financial position to expand services within their concession areas. Large bureaucracies at the national level no longer have the funding or mandate to implement Jakarta-led investment projects for water supply and sanitation. The present state of policy inertia provides an opportunity for government at all levels to focus on serving the customers better with water supply and sanitation services. Decentralization will hand the reigns to provinces and municipalities-an excellent opportunity to steer programs to customer-centric designs. These will reflect what consumers and municipalities want and are willing to pay for, compared to the central government's supply-driven responses of the past. Overall, sector improvements need to become focused on sustainability and effective use. A focus on sustainability leads to the need to adopt more demand-responsive approaches, which has major consequences for the way external interventions are designed, measured, monitored and evaluated. Environmental sanitation provides an excellent example of the future of externally imposed "solutions," compared to the truly demand-responsive approaches, which are successful. "Demand" in this sense is not something that can be externally determined-it is not the same thing that economists and urban water-supply experts estimate-it can only be expressed by end-users themselves, in terms that include willingness to pay, and must be based on informed choice. - 133 - Local governments should look to three principles as they forge ahead to improve water supply and sanitation needs for all: * Use the lowest appropriate management level For water-supply systems, the management mode and the scope of the service area are key factors in investment design. Economies of scale often result in lower costs for services to larger service areas, better serving both the poor and non-poor. In practice, therefore, it is useful to investigate in which cases the establishment of a regional service delivery organization would result in lower costs and lower requirements for user payments for the same service level, compared to single community or PDAM-managed systems. * Match technically feasible options and user choice The sustainable management of water supply and sanitation services requires that constructed systems provide potential consumers (poor and non-poor alike) the opportunity to make an informed choice among technically feasible options for the delivery of services. The key to selecting a service option is the value users attach to the possible improvement in service it offers. Mostly, users need to be given an opportunity to evaluate the service option against the cost of the existing arrangement (e.g., service from water vendors, extraction of ground water, etc.). Village councils and other community-based forums should work with municipal/district administrations to solicit information on what people want and how much they are willing to pay to get it (in many cases, they may end up paying less). Using information about the expected construction and O&M costs along with expected user payment for the service improvement will inform all stakeholders. This process should lead to an investment program promoting full cost recovery, with users from the household level to the village council and municipal council levels exercising choice, and fully paying for the services. * Figure out feasible financing and options Any investments in water supply and sanitation taken at the municipal level are likely to result in costs large relative to the initial revenue base of the municipality, even after the fiscal transfers are effected from the central government. At the same time, the expected benefits from the improvement for current and future users will be long lasting, if managed effectively. Financing the improvements from up-front revenues generally will not be possible for municipal governments, which have little experience in financial management much beyond the range of current budgets. Assistance to overcome this deficiency is necessary through two forms of interventions. First, municipalities require technical assistance to develop "bankable" projects that rely on the cash flow from services provided to customers for amortizing debt. Second, a GOI policy framework for providing additional financing for investments targeting the poor or environmentally blighted areas needs to be developed.64 The challenge of central policymakers will be to construct an enabling framework that local governments will accept and apply. A donor-coordinated effort is working through a multi-agency working group to remove the existing barriers to sound investment in sustainable services by developing an enabling environment for this to occur, rather than mandating the steps that must be taken in each and every circumstance. This approach is particularly important in the current era of decentralization, in which the central government will take a decreasing role and the responsibilities for publicly funded infrastructure investment will rest with local governments. 64 In the Philippines (a) a long-range financial management model to estimate LGU borrowing capacity to finance improvements safely was developed, and (b) the national government has encouraged commercial banks to substitute for national sectoral agencies as the fund-channeling conduits for municipal governments interested in water supply and sanitation investments.