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The new microfinance handbook : a financial market system perspective (English)

The new microfinance handbook provides a primer on financial services for the poor. It is written for a wide audience, including practitioners, facilitators, policy makers, regulators, investors, and donors working to improve the financial system, but who are relatively new to the sector. ... See More +

Publication 75183 FEB 01, 2013

Arevalo Sanchez,Ines; Churchill, Craig; Collins,Daryl; Earne,Julie Fawn; El-Zoghbi,Mayada; Ferrand,David; Scola Gahwiler,Barbara Bernadette Maria; Gibson, Alan; Johnson,Susan O.; Lauer, Kate; Ledgerwood, Joanna [editor]; Lehman,Joyce Bontrager; Mas Ribo,Ignacio; Mcconaghy,Peter; Miller,Calvin Jay; Nelson, Candace; O'Keeffe, Geraldine; Rutherford,Stuart Edward; Sherk, Lisa; Staschen,Stefan; Vincze,Joakim Bjorn Disclosed

Incorporating consumer research into consumer protection policy making : Incorporar la investigacion del consumo a la formulacion de politicas de proteccion al consumidor (Spanish)

This focus note describes Consultative Group to Assist the Poorest (CGAP's) experience to date gathering qualitative and quantitative information directly from low-income consumers to inform financial consumer protection policy which financial services they use, how they choose among them, problems they experience, and perceptions of their rights and responsibilities. ... See More +

Brief 68067 NOV 01, 2011

Collins, Daryl; Jentzsch, Nicola; Mazer, Rafael English, Arabic, French Disclosed

Incorporating consumer research into consumer protection policy making : Utiliser les enquetes consommateurs pour orienter I'elaboration des politiques de protection des consommateurs (French)

This focus note describes Consultative Group to Assist the Poorest (CGAP's) experience to date gathering qualitative and quantitative information directly from low-income consumers to inform financial consumer protection policy which financial services they use, how they choose among them, problems they experience, and perceptions of their rights and responsibilities. ... See More +

Brief 68067 NOV 01, 2011

Collins, Daryl; Jentzsch, Nicola; Mazer, Rafael English, Arabic, Spanish Disclosed

Incorporating consumer research into consumer protection policy making (English)

This focus note describes Consultative Group to Assist the Poorest (CGAP's) experience to date gathering qualitative and quantitative information directly from low-income consumers to inform financial consumer protection policy which financial services they use, how they choose among them, problems they experience, and perceptions of their rights and responsibilities. ... See More +

Brief 68067 NOV 01, 2011

Collins, Daryl; Jentzsch, Nicola; Mazer, Rafael Arabic, French, Spanish Disclosed

Incorporating consumer research into consumer protection policy making (Arabic)

This focus note describes Consultative Group to Assist the Poorest (CGAP's) experience to date gathering qualitative and quantitative information directly from low-income consumers to inform financial consumer protection policy which financial services they use, how they choose among them, problems they experience, and perceptions of their rights and responsibilities. ... See More +

Brief 68067 NOV 01, 2011

Collins, Daryl; Jentzsch, Nicola; Mazer, Rafael English, French, Spanish Disclosed