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Understanding how consumer risks in digital social payments can erode their financial inclusion potential (English)

Digital Social Payments (DSPs) offer a variety of potential benefits over traditional cash, voucher, or in-kind methods. Proponents most often cite increased efficiency, reduced leakage, and faster, more convenient and more secure payments to recipients. ... See More +

Brief 106038 MAR 01, 2016

Zimmerman,Jamie Melissa; Baur-Yazbeck,Silvia Disclosed

Doing digital finance right : the case for stronger mitigation of customer risks : Haciendo bien las finanzas digital : el caso más fuerte para la mitigación de riesgos de clientes (Spanish)

Low-income consumers stand to benefit greatly from more accessible and affordable digital financial services (DFS) offerings. Indeed, evidence from consumer research in 16 markets analyzed for this paper indicates that customers highly value and benefit from many basic DFS. ... See More +

Brief 99310 JUN 01, 2015

Mckee,Katharine; Kaffenberger,Michelle Anne; Zimmerman,Jamie Melissa Disclosed

Electronic G2P payments : evidence from four lower-income countries (English)

This focus note presents the evidence gained from a comprehensive study of the experiences in developing and implementing e-payment schemes linked to financial inclusion in four lower-income countries, Haiti, Kenya, the Philippines, and Uganda. ... See More +

Brief 88170 APR 01, 2014

Zimmerman, Jamie M; Bohling, Kristy; Parker, Sarah Rotman Disclosed