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Water Utility Turnaround Framework : A Guide for Improving Performance (French)

In many urban areas around the world, public utilities provide water supply and sanitation (WSS) services. While some of these urban public water and sanitation utilities ("water utilities") perform well, others suffer from the types of performance issues observed in many public sector entities, such as low operating and investment efficiency. ... See More +

Working Paper 132118 MAY 01, 2019

Soppe,Gerhardus Nicolaas Albertus; Janson,Nils M.; Piantini, Scarlett Spanish Disclosed

Water Utility Turnaround Framework : A Guide for Improving Performance (Spanish)

In many urban areas around the world, public utilities provide water supply and sanitation (WSS) services. While some of these urban public water and sanitation utilities ("water utilities") perform well, others suffer from the types of performance issues observed in many public sector entities, such as low operating and investment efficiency. ... See More +

Working Paper 132118 MAY 01, 2019

Soppe,Gerhardus Nicolaas Albertus; Janson,Nils M.; Piantini, Scarlett French Disclosed

Water Utility Turnaround Framework : A Guide for Improving Performance (Vol. 2) (English)

In many urban areas around the world, public utilities provide water supply and sanitation (WSS) services. While some of these urban public water and sanitation utilities ("water utilities") perform well, others suffer from the types of performance issues observed in many public sector entities, such as low operating and investment efficiency. ... See More +

Working Paper 132118 NOV 01, 2018

Soppe,Gerhardus Nicolaas Albertus; Janson,Nils M.; Piantini, Scarlett Disclosed

The Use of Performance-Based Contracts for Nonrevenue Water Reduction : Output of the Global Program on Developing Good PBC Practices for Managing NRW (English)

This operational manual describes the process for planning and implementing performance-based contracts (PBCs) for nonrevenue water (NRW) reduction. ... See More +

130050 SEP 01, 2018

Kingdom, Bill; Sy,Jemima T.; Soppe,Gerhardus Nicolaas Albertus Disclosed