The development objective of Modernization of Government Services Project for Moldova is to improve access, efficiency, and quality of delivery of selected government administrative services.
... See More + This project has four components. 1) The first component, Administrative Service Modernization, aims to support improvements in Government services processes to address excessive administrative requirements, inefficiency of public institutions, ineffective communication, and other deficiencies, creating barriers for citizens and businesses in accessing Government administrative services. This component has the following four subcomponents: (i) Business Process Reengineering; (ii) Reform Management and Coordination; (iii) Expanding Access Points for Central Government E-Services; and (iv) Citizen Feedback and Outreach. 2) The second component, Digital Platform and Services, aims support the digitization of selected reengineered administrative services, complete and strengthen a common infrastructure and mechanisms for rapid deployment of ICT-enabled administrative services, and introduce Government-wide IT management and cyber security standards and procedures. This component has the following three subcomponents: (i) Digital Services; (ii) Digital Platforms; and (iii) IT Management and Cyber Security. 3) The third component, Service Delivery Model Implementation, supports the alignment of institutional and staff capabilities of key Government agencies with the new citizen-centric model and digital administrative service delivery arrangements, implemented under Components 1 and 2. It has the following three subcomponents: (i) Institutional Capability Development; (ii) Capacity Development; and (iii) Enhancing Performance in Service Delivery. 4) The fourth component, Project Management, aims to finance the Project Implementation Unit (PIU), based in the eGC and will cofinance the core eGC management team. It has the following two components: (i) Project Management Unit; and (ii) E-Government Center Management.
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The development objective of Financial Inclusion and Infrastructure Project is to contribute to increasing access and usage of digital payments and other financial services for households and businesses in Pakistan.
... See More + This project has three components. 1) The first component, Direct Support to the NFIS Implementation, aims to provide direct support to implementation of the NFIS in line with the priorities laid out in the NFIS action plan. This component is divided into three sub-components as follows: (i) Improving Financial and Market Infrastructure to Facilitate the Uptake of DTAs; (ii) Improving Access and Usage of Digital Payments and Digital Financial Services (DFS); and (iii) Enhancing NFIS Secretariat Capacity and Project Management and Monitoring. 2) The second component, Supporting Expansion of Access Points for Financial Services, aims to support investments, capacity building and analyses that will drive financial access points. 3) The third component, Improving Access to Microfinance and to Financial Services for Micro, Small, and Medium Enterprises, has the following subcomponents: (i) Improving Access to Microfinance and to Financial Services for Micro Enterprises; and (ii) Improving Access to Financial Services for Small and Medium Enterprises.
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Easy Paisa of Pakistan uses 75,000 agents and 6,000 plus 1-link enabled automated teller machines (ATMs) to facilitate 1.2 million Benazir income support payments (BISP) to poor women every quarter.
... See More + Utilizing an innovative co-location tent for each client servicing, Easy Paisa has watched these women develop their financial literacy and share this learning in the community. Easy Paisa was able to deliver a high quality service for BISP. As such, it has gained many other bulk payers who can now utilize the facilities and knowledge built through the BISP program. Customers receiving payments through Easy Paisa are also more likely to wish to receive their remittances (from extended family, and other government payments) through this channel.
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