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China : urban services and governance (Chinese)

The study addresses governance challenges in public service delivery in China. It builds on the citizen scorecard survey conducted in five Chinese cities in 2006 to gauge citizens’ experience with public services, and demonstrates the usefulness of citizens’ feedback for policy development and implementation. ... See More +

Policy Research Working Paper WPS5030 SEP 01, 2009

Brixi, Hana English

China : urban services and governance (English)

The study addresses governance challenges in public service delivery in China. It builds on the citizen scorecard survey conducted in five Chinese cities in 2006 to gauge citizens’ experience with public services, and demonstrates the usefulness of citizens’ feedback for policy development and implementation. ... See More +

Policy Research Working Paper WPS5030 AUG 01, 2009

Brixi, Hana Chinese