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Citizen engagement in water : brief for task teams (English)

Citizen engagement is essential for all five business lines of the Water Global Practice. To achieve a water-secure world for all, it is important to make service providers accountable to customers, ensure infrastructure is built in consultation with the community, and work to improve customer satisfaction with resource allocation and overall development process. ... See More +

Brief 122222 OCT 01, 2017

Das,Maitreyi B; Galeza,Kamila Anna; Kodama,Toyoko Disclosed

Including persons with disabilities in water sector operations : a guidance note (English)

Globally, more than a billion people, approximately 15 percent of the world’s population, or one in seven persons, have disabilities. Of those, 80 percent live in developing countries. ... See More +

Working Paper 117306 JAN 01, 2017

Mcclain-Nhlapo,Charlotte Vuyiswa; Raja,Deepti Samant; Sivonen,Lauri Heikki Antero; Tas,Emcet Oktay; Widyastuty,Dea Disclosed