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GET Note

 

June 2009 - March 2012

 

The GET Note -- Recently Asked Questions Series captures the knowledge and advice from individual engagements of the World Bank's Global Expert Team (GET) on Public Sector Performance.

 

Otherwise known as:

Global Expert Team Note

GET Note Recently Asked Questions Series



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Managing and monitoring grand design public administration reforms (English)

A grand design attempt at public administration reform can be thought of as any centrally designed, multiple agency reform program or process designed to modernize or improve the performance of administrative structures at the center of Government, usually with a focus on addressing persistent underlying inefficiencies. ... See More +

Brief 98809 AUG 01, 2013

Verheijen,Antonius Disclosed

Strengthening cabinet office procedures (English)

Located at the hub of Government’s decision-making system, center-of-government offices are crucial to a government’s capacity to define and implement their policies and programs. ... See More +

Brief 98814 JUN 01, 2013

Goldsworthy,Diana Disclosed

Public service delivery in the era of digital governance : case studies from Indonesia (English)

In an era of digital governance, information technology, internet, mobile devices, and social media have transformed the organization, management, and delivery of public services. ... See More +

Brief 98812 MAY 01, 2013

Karippacheril, Tina George Disclosed

Targeting results, diagnosing the means : innovative approaches for improving public sector delivery (English)

This note sets out approaches to reform which start with identifying the shortcomings in results and which then look for pragmatic solutions that fit the particular context: no best practice, fewer universal recommendations for institutional design. ... See More +

Brief 98815 MAY 01, 2013

Manning, Nick; Watkins,Joanna Alexandra Disclosed

Common practices in setting expenditure ceilings within national budgets (English)

Developing a national budget has always entailed a complex set of negotiations between national Government priorities, line ministry priorities, and a national funding envelope. ... See More +

Brief 98813 JAN 01, 2013

Dorotinsky,William Leslie; Watkins,Joanna Alexandra Disclosed

Does the public sector HRM system strengthen staff performance? (English)

An important objective of any Human Resource Management (HRM) system in Government is to motivate staff to perform well. This GET note looks at several HRM levers that Governments have at their disposal to influence staff performance. ... See More +

Brief 98811 DEC 01, 2012

Manning, Nick; Watkins,Joanna Alexandra; Degnarain,Nishan Disclosed

Entry-level civil service leadership development programs : survey of selected international experience (English)

This note presents an overview of several entry-level civil service leadership development programs (ELDP), defined here as a government program, separate from mainstream civil service recruitment and development mechanisms, that seeks to recruit young professionals, select the best candidates based on merit, develop their skills to meet the business needs of government ministries and programs while preparing them for leadership in the civil service. ... See More +

Brief 98770 NOV 01, 2012

Roseth,Benjamin David; Dahal,Sudyumna Disclosed

Public sector human resource practices to drive performance (English)

Many Governments wrestle with the issue of designing an appropriate set of human resource practices to motivate public servants to perform. Identifying the right set of practices for the public sector is a source of some controversy, and passions run high particularly in relation to the use of monetary incentives, often referred to as performance-related pay or performance based pay. ... See More +

Brief 98810 OCT 01, 2012

Manning, Nick; Hasnain,Zahid; Pierskalla,Jan Henryk Disclosed

Identifying constraints to budget execution in Indonesia’s infrastructure sector (English)

Timely budget execution and sound public financial and management (PFM) institutions are keyto achieving development targets and outcomes. In Indonesia’s case improving budget executionis more important given the recent steep increase in the budget allocation for key infrastructure sectors to address infrastructure shortfalls. ... See More +

Brief 98771 JUL 01, 2012

Purnomo,Hari; Taylor,Ashley D.; Ihsan,Ahya; Thomas,Theo David; Ahern,Mark Eugene; Sienaert,Alexis Disclosed

International experiences with senior executive service cadres (English)

A growing number of countries now manage their senior public servants within a distinct human resource management (HRM) regime with tailored recruitment, management, and remuneration practices which differ from those applied elsewhere in the public service. ... See More +

Brief 98772 APR 01, 2012

Watkins,Joanna Alexandra; Lafuente,Mariano; Manning, Nick Disclosed

Introducing performance contracts in the Dominican Republic (English)

In the last decade, governments around the world have designed and used performance contracts, with mixed experiences. Many see them as a useful mechanism to improve management processes; enhance the effectiveness and efficiency of public programs; and to introduce performance incentives in public administrations. ... See More +

Brief 98773 FEB 01, 2012

Watkins,Joanna Alexandra; Monegro, Juan Tomas; Arizti,Pedro Disclosed

Kazakhstan - Note on senior civil service pay (English)

This report examines the pay-setting arrangements for senior civil servants in three settings: the Netherlands, the United Kingdom and Singapore. ... See More +

Brief 73023 MAR 01, 2011

Disclosed

Managing a sustainable Results Based Management (RBM) system (English)

This note presents a framework for thinking about public sector results based management (RBM) systems, with a particular focus on the issues line agencies face in complying with mandates and directives from central agencies on monitoring and evaluating performance. ... See More +

Brief 63747 MAR 01, 2011

Disclosed

Center of government delivery units (English)

Several governments around the world have recently established delivery units at the center of government to drive performance improvements. This development may be in addition to whole-of-government reforms to improve performance, such as citizen charters, service agreements, or performance reporting. ... See More +

Brief 60092 NOV 01, 2010

Disclosed

Japanese public sector assessment processes (English)

The Government of Japan began introducing evaluation techniques in 2001 within the context of a Central Government reform program that involved the establishment of new ministries and the integration and abolition of existing ministries. ... See More +

Brief 60093 AUG 01, 2010

Matsuura, Miki; Watkins, Joanna; Dorotinsky, William Disclosed

Non-monetary awards for public sector programs and institutions : survey of selected international experience (English)

This guide presents a range of non-monetary award programs to recognize performance improvements in government programs, initiatives, and agencies. ... See More +

Brief 56750 APR 01, 2010

Beschel, Robert; Watkins, Joanna Disclosed

Options for restraining the wage bill (while preserving essential service delivery) (English)

Nearly every personnel and pay system has some slack in it, either fiscal excess or staff positions (vacant or otherwise) that are not essential. ... See More +

Brief 53460 DEC 01, 2009

Dorotinsky, Bill; Manning, Nick; Rinne, Jeffrey Disclosed

Service delivery reviews in Canada and the U.K. (English)

This brief describes in detail Canada's policy on alternative service delivery and service delivery reviews in the UK, such as the prior options reviews, better quality services and best value reviews, market testing, and fundamental expenditure reviews. ... See More +

Brief 53459 AUG 01, 2009

Disclosed

Comparative experiences with functional reviews and alternative service delivery (English)

This note presents a number of different country experiences with functional reviews and alternative service delivery, and provides a conceptual framework from which to select appropriate cases for further analysis. ... See More +

Brief 53458 AUG 01, 2009

Disclosed

Getting more from a fiscal stimulus (English)

The severity and global nature of the current financial and economic crisis has increased the role expected of fiscal policy in stimulating national and global demand, protecting vulnerable groups, and investing for future growth (International Monetary Fund, or IMF 2009). ... See More +

Brief 53457 JUL 01, 2009

Thomas, Theo Disclosed

Title Document Date Report No. Document Type Also available in
Managing and monitoring grand design public administration reforms (English)
See More +
AUG 01, 2013 98809 Brief
Strengthening cabinet office procedures (English)
See More +
JUN 01, 2013 98814 Brief
Public service delivery in the era of digital governance : case studies from Indonesia (English)
See More +
MAY 01, 2013 98812 Brief
Targeting results, diagnosing the means : innovative approaches for improving public sector delivery (English)
See More +
MAY 01, 2013 98815 Brief
Common practices in setting expenditure ceilings within national budgets (English)
See More +
JAN 01, 2013 98813 Brief
Does the public sector HRM system strengthen staff performance? (English)
See More +
DEC 01, 2012 98811 Brief
Entry-level civil service leadership development programs : survey of selected international experience (English)
See More +
NOV 01, 2012 98770 Brief
Public sector human resource practices to drive performance (English)
See More +
OCT 01, 2012 98810 Brief
Identifying constraints to budget execution in Indonesia’s infrastructure sector (English)
See More +
JUL 01, 2012 98771 Brief
International experiences with senior executive service cadres (English)
See More +
APR 01, 2012 98772 Brief
Introducing performance contracts in the Dominican Republic (English)
See More +
FEB 01, 2012 98773 Brief
Kazakhstan - Note on senior civil service pay (English)
See More +
MAR 01, 2011 73023 Brief
Managing a sustainable Results Based Management (RBM) system (English)
See More +
MAR 01, 2011 63747 Brief
Center of government delivery units (English)
See More +
NOV 01, 2010 60092 Brief
Japanese public sector assessment processes (English)
See More +
AUG 01, 2010 60093 Brief
Non-monetary awards for public sector programs and institutions : survey of selected international experience (English)
See More +
APR 01, 2010 56750 Brief
Options for restraining the wage bill (while preserving essential service delivery) (English)
See More +
DEC 01, 2009 53460 Brief
Service delivery reviews in Canada and the U.K. (English)
See More +
AUG 01, 2009 53459 Brief
Comparative experiences with functional reviews and alternative service delivery (English)
See More +
AUG 01, 2009 53458 Brief
Getting more from a fiscal stimulus (English)
See More +
JUL 01, 2009 53457 Brief