The World Bank Implementation Status & Results Report Casablanca Municipal Support Program (P149995) Casablanca Municipal Support Program (P149995) MIDDLE EAST AND NORTH AFRICA | Morocco | Urban, Resilience and Land Global Practice | Requesting Unit: MNC01 | Responsible Unit: SMNUR IBRD/IDA | Program-for-Results Financing | FY 2018 | Team Leader(s): Augustin Maria, Anastasia Nejma Touati Seq No: 5 | ARCHIVED on 20-Dec-2019 | ISR39954 | Created by: Anastasia Nejma Touati on 12-Dec-2019 | Modified by: Anastasia Nejma Touati on 19- Dec-2019 Program Development Objectives Program Development Objective (from Program Appraisal Document) The Program Development Objective (PDO) is to increase the investment capacity of the Municipality of Casablanca, improve the business environment in the Municipality of Casablanca, and enhance access to basic services in the Program Area. Overall Ratings Name Previous Rating Current Rating Progress towards achievement of PDO Satisfactory Satisfactory Overall Implementation Progress (IP) Satisfactory Satisfactory Implementation Status and Key Decisions The implementation of the operation continues to advance well. Following the effectiveness of the loan and the disbursement of the advance of EUR 43 million (25% of the total loan amount), an amount of EUR 15.52 million was made available in June 2018 for disbursement after the Bank confirmed the achievement of results under Disbursements Linked Indicators (DLI) 1 and 6 notified by the Borrower. On December 14th, following reception of the verification report sent by the General Inspectorate of Territorial Administration (Inspection Générale de l’Administration Territoriale - IGAT) the Borrower also notified the Bank of the achievement of the following results : DLRs 2.1, 2.2 and 6.2 and results achieved to date under DLIs 1, 4 and 5. The Bank confirmed the achievement of these results and an amount of EUR 21.23 million was made available for disbursement. Finally, the third mission to verify the achievement of disbursement results by the IGAT was completed in July 2019. A disbursement of 68,715,000 euros was made in August 2019 for the achievement of CY 19 targets for DLI 1, DLI3, and DLR 6.3. This brought total disbursements to EUR 148.5 million (86% of total loan amount). The fourth implementation support mission was carried out from November 19 to November 22, 2019. The next implementation support mission is planned for April 2020. Data on Financial Performance Disbursements (by loan) Project Loan/Credit/TF Status Currency Original Revised Cancelled Disbursed Undisbursed % Disbursed P149995 IBRD-88070 Effective USD 200.00 200.00 0.00 170.70 26.87 86% Key Dates (by loan) 12/20/2019 Page 1 of 10 The World Bank Implementation Status & Results Report Casablanca Municipal Support Program (P149995) Project Loan/Credit/TF Status Approval Date Signing Date Effectiveness Date Orig. Closing Date Rev. Closing Date P149995 IBRD-88070 Effective 13-Dec-2017 21-Dec-2017 15-Feb-2018 30-Sep-2022 30-Sep-2022 DLI Disbursement Achievement Disbursed amount in Disbursement % DLI ID DLI Type Description Coc DLI Amount Status Coc for DLI Loan: IBRD88070-001 % increase in Municipal Partially 1 Regular EUR 43,000,000.00 24,467,000.00 57 % revenue Achieved 2.1 Regular Installation integrated IS EUR 2,580,000.00 Fully Achieved 2,580,000.00 100 % carry out census of 2.2 Regular EUR 2,580,000.00 Fully Achieved 2,580,000.00 100 % taxpayers Establish single adressing 2.3 Regular EUR 3,440,000.00 Not Achieved 0.00 system IS for revenue fully 2.4 Regular EUR 1,720,000.00 Not Achieved 0.00 operational inventory borrower real 2.5 Regular EUR 2,580,000.00 Not Achieved 0.00 estate asset Amount of private capital 3 Regular EUR 51,300,000.00 Fully Achieved 51,300,000.00 100 % committed Number of household Partially 4 Regular EUR 34,470,000.00 5,315,274.00 15 % access to services Achieved Number of KM streets Partially 5 Regular EUR 17,000,000.00 6,320,788.00 37 % upgrading completed Achieved Casablanca numeric 6.1 Regular EUR 5,160,000.00 Fully Achieved 5,160,000.00 100 % platform deployed Casablanca numeric 6.2 Regular EUR 4,300,000.00 Fully Achieved 4,300,000.00 100 % platform deployed Dematerialized procedures 6.3 Regular EUR 3,440,000.00 Fully Achieved 3,440,000.00 100 % for BLdeployed Program Action Plan Action Description Definition of an adequate organization of the services responsible for the administration of taxes and other revenues Source DLI# Responsibility Timing Timing Value Status Municipality of Due Date 31-Dec-2018 In Progress Casablanca Completion Measurement Comments Processes are identified. 12/20/2019 Page 2 of 10 The World Bank Implementation Status & Results Report Casablanca Municipal Support Program (P149995) The manual of procedures for the use of the municipal tax administration has been established in 2016. This data collection is of good quality but should be detailed and updated. Action Description Credit Rating of the Municipality of Casablanca Source DLI# Responsibility Timing Timing Value Status Municipality of Due Date 31-Dec-2020 Not Yet Due Casablanca Completion Measurement Comments Action Description Finalization of the new organization chart of the CC Source DLI# Responsibility Timing Timing Value Status Municipality of Due Date 29-Dec-2017 Completed Casablanca Completion Measurement Comments Action Description Implementation of the new organization chart of the CC Source DLI# Responsibility Timing Timing Value Status Municipality of Due Date 31-Dec-2018 In Progress Casablanca Completion Measurement Comments Action Description Development of an urban streets manual (règlement de voirie) Source DLI# Responsibility Timing Timing Value Status Municipality of Technical Due Date 31-Dec-2019 Completed Casablanca Completion The manuel was developed Measurement 12/20/2019 Page 3 of 10 The World Bank Implementation Status & Results Report Casablanca Municipal Support Program (P149995) A first draft of the manual was developed and was validated by the City Council. The communal arrete is to be Comments signed. Action Description Revision of the financing model of the ECI to ensure its financial sustainability Source DLI# Responsibility Timing Timing Value Status Municipality of Due Date 31-Dec-2019 Not Yet Due Casablanca Completion Measurement Comments Preparation and dissemination of a practical guide for environmental and social management, including social (such Action Description as resettlement /compensation) and environmental procedures and tools, in form and substance acceptable to the Bank Source DLI# Responsibility Timing Timing Value Status Municipality of Due Date 31-Dec-2018 Completed Casablanca Completion Measurement Comments Action Description Capacity building of all the actors involved (CC, E&S Focal point, SDL, Lydec) on the E&S technical guide Source DLI# Responsibility Timing Timing Value Status Municipality of Due Date 31-Dec-2018 Completed Casablanca Completion Measurement Comments Action Description Selection and appointment of an environment and social focal point within the PMU Source DLI# Responsibility Timing Timing Value Status Municipality of Due Date 15-May-2018 Completed Casablanca Completion Measurement 12/20/2019 Page 4 of 10 The World Bank Implementation Status & Results Report Casablanca Municipal Support Program (P149995) Comments Preparation and implementation of a Communication strategic plan, to ensure wide information and mobilization of Action Description local populations (including women, youth, vulnerable groups, illiterate, etc.) and associations Source DLI# Responsibility Timing Timing Value Status Municipality of Other Due Date 01-Feb-2019 Completed Casablanca Completion The communication plan was elaborated, approved and implemented (services guide, online monitoring, etc.) Measurement Comments Action Description Operationalization of the CC’s internal audit unit Source DLI# Responsibility Timing Timing Value Status Municipality of Due Date 31-Dec-2020 In Progress Casablanca Completion Measurement Comments Deployment at the CC of the integration budgeting/accounting system including procurement and contract Action Description management modules Source DLI# Responsibility Timing Timing Value Status Municipality of Due Date 31-Dec-2021 In Progress Casablanca Completion Measurement Comments Preparation of periodic reports with a performance analysis, on budgetary and contract execution (including Action Description SDL/LYDEC). Source DLI# Responsibility Timing Timing Value Status CC, SDLs, LYDEC Recurrent Yearly In Progress Completion Measurement 12/20/2019 Page 5 of 10 The World Bank Implementation Status & Results Report Casablanca Municipal Support Program (P149995) Comments Risks Systematic Operations Risk-rating Tool Risk Category Rating at Approval Previous Rating Current Rating Political and Governance Moderate Moderate Moderate Macroeconomic Moderate Moderate Moderate Sector Strategies and Policies Moderate Moderate Moderate Technical Design of Project or Program Substantial Substantial Substantial Institutional Capacity for Implementation and Sustainability Substantial Substantial Substantial Fiduciary Moderate Moderate Moderate Environment and Social Moderate Moderate Moderate Stakeholders Substantial Substantial Substantial Other Moderate Moderate Moderate Overall Substantial Substantial Substantial Results PDO Indicators by Objectives / Outcomes Increase the investment capacity of the Municipality of Casablanca IN00784212 ►Percentage Increase in Municipal Revenues excluding transfers from a baseline of 0% in CY 2015 (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 22.70 22.70 40.00 Date 31-Mar-2016 24-May-2019 24-May-2019 31-Dec-2021 Comments IN00784215 ►Private capital mobilized for investments through new or additional value of PPP contracts (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 900.00 900.00 Date 02-Oct-2017 14-Dec-2018 14-Dec-2018 31-Dec-2021 12/20/2019 Page 6 of 10 The World Bank Implementation Status & Results Report Casablanca Municipal Support Program (P149995) Comments Improve the business environment in the Municipality of Casablanca IN00784213 ►Reduction in average number of days required for issuance of a building permit at the Municipality (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 50.00 50.40 50.40 30.00 Date 02-Oct-2017 25-May-2018 25-May-2018 31-Dec-2021 Comments Enhance access to basic services in the Program Area IN00784214 ►Households in disadvantaged neighborhoods provided with improved access to basic services (at least (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 1,542.00 4,205.00 10,000.00 Date 02-Oct-2017 14-Dec-2018 14-Dec-2018 31-Dec-2021 Comments Intermediate Results Indicators by Results Areas To increase the investment capacity of the Municipality of Casablanca IN00784216 ►Increase in revenues administered by the municipality (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 15.00 15.00 50.00 Date 01-Jan-2016 25-May-2018 25-May-2018 31-Dec-2021 Comments IN00784219 ►Annual rate of execution of the Municipality’s investment budget (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 60.00 60.00 75.00 Date 01-Jan-2016 21-Jun-2018 21-Jun-2018 31-Dec-2021 Comments IN00784221 ►Increase in operating surplus on the municipal budget (Percentage, Custom) 12/20/2019 Page 7 of 10 The World Bank Implementation Status & Results Report Casablanca Municipal Support Program (P149995) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 321.00 321.00 125.00 Date 01-Jan-2016 25-May-2018 25-May-2018 31-Dec-2021 Comments To improve the urban environment and access to basic services in the Program Area IN00784217 ►Number of kilometers of comprehensive street upgrading (Kilometers, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 43.13 57.00 116.00 Date 01-Jan-2016 14-Dec-2018 14-Dec-2018 31-Dec-2021 Comments IN00784220 ►Female of households in disadvantaged neighborhoods provided with improved access to basic services (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 2,400.00 2,400.00 28,000.00 Date 01-Jan-2016 25-May-2018 25-May-2018 31-Dec-2021 Comments IN00784222 ►Deployment of a system to manage citizen requests (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target The digital masterplan The digital masterplan is is finalized. The CPS finalized. The CPS was No standard GRM was finalized and 2 More than 90% of Value finalized and 2 callas for procedure callas for tender have requests are adressed tender have been been launched in launched in November. November. Date 01-Jan-2016 14-Dec-2018 14-Dec-2018 31-Dec-2021 Comments Improving the business environment in the Municipality of Casablanca IN00784218 ►Simplification and digitalization of administrative transactions for the issuance of: (i) authorizat (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Dematerialized Platforms for the "V2 : full numeric" "V2 : full numeric" procedures for all dematerialization of version of the Casaurba version of the Casaurba Value business licenses have administrative procedures platform is deployed in platform is deployed in been effectively are not deployed the single window of all the single window of all deployed in the single 12/20/2019 Page 8 of 10 The World Bank Implementation Status & Results Report Casablanca Municipal Support Program (P149995) the Borrower's the Borrower's windows of all CC Arrondissements. Arrondissements. arrondissements Date 02-Oct-2017 14-Dec-2018 14-Dec-2018 31-Dec-2019 Comments Disbursement Linked Indicators DLI_IND_TABLE ►DLI 1 Percentage Increase in Municipal Revenues excluding transfers from a baseline of 0% in CY 2015 (Outcome, 50.00, 0%) January 2021- Baseline Actual (Previous) Actual (Current) December 2021 Value 0.00 9.76 22.76 40.00 Date -- 14-Dec-2018 14-Dec-2018 -- Comments ►DLI 2 Modernization of the CC’s revenue management systems (Process, 15.00, 0%) January 2021- Baseline Actual (Previous) Actual (Current) December 2021 Installation of an Installation of an integrated information integrated information system for the system for the administration of taxes administration of taxes The improved revenue and carrying out of a and carrying out of a Value - systems are not operational census of taxpayers and census of taxpayers and elements of taxation elements of taxation relating to the revenues relating to the revenues administered by the administered by the Borrower. Borrower. Date -- 14-Dec-2018 14-Dec-2018 -- Comments ►DLI 3 Private capital mobilized for investments through new or additional value of PPP contracts (Outcome, 60.00, 0%) January 2021- Baseline Actual (Previous) Actual (Current) December 2021 Value 0.00 0.00 900.00 900.00 Date -- 14-Dec-2018 14-Dec-2018 -- Comments ►DLI 4 Households in disadvantaged neighborhoods provided with improved access to basic services (at least one of the following: water supply, sanitation, or electricity) (Outcome, 40.00, 0%) 12/20/2019 Page 9 of 10 The World Bank Implementation Status & Results Report Casablanca Municipal Support Program (P149995) January 2021- Baseline Actual (Previous) Actual (Current) December 2021 Value 0.00 1,542.00 4,205.00 10,000.00 Date -- 14-Dec-2018 14-Dec-2018 -- Comments ►DLI 5 Number of kilometers of comprehensive street upgrading (works to include at least three (3) of the following elements: (i) roadway, (ii) sidewalk or pedestrian path, (iii) road drainage systems, (iv) (Output, 19.50, 0%) January 2021- Baseline Actual (Previous) Actual (Current) December 2021 Value 0.00 43.13 57.00 116.00 Date -- 14-Dec-2018 14-Dec-2018 -- Comments ►DLI 6 Simplification and digitalization of administrative transactions for the issuance of: (i) authorizations related to urban planning, and (ii) business licenses (Outcome, 15.00, 0%) January 2021- Baseline Actual (Previous) Actual (Current) December 2021 ''V2:full numeric'' version ''V2:full numeric'' version Platforms for the of the Casaurba platform of the Casaurba platform dematerialization of is deployed in the single is deployed in the single Value -- administrative procedures window of all the window of all the are not deployed Borrower's Borrower's Arrondissements. Arrondissements. Date -- 14-Dec-2018 14-Dec-2018 -- Comments 12/20/2019 Page 10 of 10