ENVIRONMENTAL AND SOCIAL COMMITMENT PLAN (ESCP)                                                                                                                  NCDDS


 ESS 10: STAKEHOLDER ENGAGEMENT AND INFORMATION DISCLOSURE
   10.1     STAKEHOLDER ENGAGEMENT AND DISCLOSURE
                                                                                            Continue to implement the annual cycle of       M&E Officer, NCDDS
           The nature of the project is to ensure meaningful engagement of all groups, in   public information, citizen engagement, civil
           particular participation from Indigenous Peoples, marginalised and vulnerable    society, and action plan development and
           groups.                                                                          implementation with citizens.


  10.2     PROJECT GRIEVANCE MECHANISM
                                                                                            OPERATIONS POLICIES AND PROCEDURES              M&E Officer, NCDDS
           The project grievance mechanism as per the NCDDS policy on environmental         MANUAL (OPP) 31 July 2019, and Environmental
           and social safeguards includes the following:                                    and Social Safeguards for
            Civil society engagement where stakeholders can submit complaints              Sub-National Democratic Development (ESS) 31
              through verbal comments to Community Accountability Facilitators              May 2019 are The Grievance mechanism as per
              (CAFs), NCDDS, or any public forum where there is participation from          the NCDDS policy on environmental and social
              citizen, civil society and stakeholders;                                      safeguards will be implemented throughout the
            Civil society engagement where stakeholders have the right to submit a         life of the project.
              complaint to ombudsman officer at sub-national level (i.e. province or
              district);
            Civil society engagement where stakeholders have the rights to submit a
              complaint to the project technical team at sub-national level. Project team
              will record and review all complaints received at project quarterly
              meetings;
            Civil society engagement where stakeholders have the right to submit a
              complaint directly to the Partnership Steering Committee (PSC).




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