88534 Nigeria Country Opinion Survey Report (July 2013 - June 2014) The World Bank Nigeria Country Survey 2013 Table of Contents I. Objectives ...................................................................................3 II. Methodology ...............................................................................3 III. Demographics of the Sample.......................................................5 IV. General Issues facing Nigeria .....................................................10 V. Overall Attitudes toward the World Bank .................................14 VI. Sectoral Effectiveness................................................................19 VII. World Bank Knowledge and Instruments ..................................23 VIII. How the World Bank Operates ..................................................33 IX. The Future Role of the World Bank in Nigeria ...........................38 X. Communication and Openness..................................................43 XI. Appendices ................................................................................50 2 The World Bank Nigeria Country Survey 2013 I. Objectives This survey was designed to achieve the following objectives:  Assist the World Bank in gaining a better understanding of how stakeholders in Nigeria perceive the Bank;  Obtain systematic feedback from stakeholders in Nigeria regarding:  Their views regarding the general environment in Nigeria;  Their overall attitudes toward the World Bank in Nigeria;  Overall impressions of the World Bank ’s effectiveness and results, knowledge and research, and communication and information sharing in Nigeria; and  Perceptions of the World Bank’s future role in Nigeria.  Use data to help inform the Nigeria country team’s strategy. II. Methodology In November and December 2012, 858 stakeholders of the World Bank in Nigeria were invited to provide their opinions on the Bank’s assistance to the country by participating in a country survey. Participants in the survey were drawn from among the office of the President; the office of a Minister; the office of a Parliamentarian; employees of a ministry, ministerial department, or implementation agency; consultants/contractors working on World Bank-supported projects/programs; project management units (PMUs) overseeing implementation of a project; local government officials or staff; bilateral agencies; multilateral agencies; private sector organizations; private foundations; the financial sector/private banks; NGOs; community-based organizations (CBOs); the media; independent government institutions; trade unions; faith-based groups; academia/research institutes/think tanks; and the judiciary branch. A total of 835 stakeholders participated in the country survey (97%). Respondents completed questionnaires with a representative of the fielding agency, either in person or over the telephone. Respondents were asked about: general issues facing Nigeria, their overall attitudes toward the Bank; the World Bank’s effectiveness and results; the Bank’s knowledge work and activities; working with the World Bank; the Bank’s future role in Nigeria, and the Bank’s communication and information sharing. Every country that engages in the Country Survey must include specific indicator questions that will be aggregated for the Bank’s annual Corporate Scorecard. These questions are identified throughout the survey report. A. General Issues facing Nigeria: Respondents were asked to indicate whether Nigeria was headed in the right or wrong direction, the most important development priorities, and which areas would contribute most to reducing poverty and generating economic growth in Nigeria. 3 The World Bank Nigeria Country Survey 2013 II. Methodology (continued) B. Overall Attitudes toward the World Bank: Respondents were asked to rate their familiarity with the World Bank, the Bank’s effectiveness in Nigeria, Bank staff preparedness, the extent to which the Bank should seek to influence the global development agenda, agreement with various statements regarding the Bank’s work, and the extent to which the Bank is an effective development partner. Respondents were also asked to indicate the sectoral areas on which it would be most productive for the Bank to focus its resources, the Bank’s greatest values and greatest weaknesses in its work, the most and least effective instruments in helping to reduce poverty in Nigeria, with which groups the Bank should work more in Nigeria, and how they attribute slow or failed reform efforts. C. World Bank Effectiveness and Results: Respondents were asked to rate the Bank’s level of effectiveness across thirty-seven development areas, the extent to which the Bank’s work helps achieve sustainable development results in Nigeria, and the extent to which the Bank meets Nigeria’s need for financial instruments and knowledge services. D. The World Bank’s Knowledge: Respondents were asked to indicate how frequently they consult Bank knowledge work and activities in the work they do, the areas on which the Bank should focus its knowledge work and activities, and to rate the effectiveness and quality of the Bank’s knowledge work and activities, including how significant a contribution it makes to development results, its technical quality, and the Bank’s effectiveness at providing linkage to non-Bank expertise E. Working with the World Bank: Respondents were asked to rate their level of agreement with a series of statements regarding working with the Bank, such as the World Bank ’s “Safeguard Policy” requirements being reasonable and the Bank disbursing funds promptly. F. The Future Role of the World Bank in Nigeria: Respondents were asked to rate how significant a role the Bank should play in Nigeria’s development in the near future and to indicate what the Bank should do to make itself of greater value in Nigeria. G. Communication and Information Sharing: Respondents were asked to indicate how they get information about economic and social development issues, how they prefer to receive information from the Bank, their access to the Internet, and their usage and evaluation of the Bank’s website. Respondents were asked about their awareness of the Bank’s Access to Information policy, past information requests from the Bank, and their level of agreement that they use more data from the World Bank as a result of the Bank’s Open Data policy. Respondents were also asked to indicate their level of agreement that they know how to find information from the Bank and that the Bank is responsive to information requests. H. Background Information: Respondents were asked to indicate their current position, specialization, whether they professionally collaborate with the World Bank, their exposure to the Bank in Nigeria, and their geographic location. In addition, when possible, responses from respondents completing this year’s country survey were compared to responses from the 1,256 respondents (84% response rate) who completed the survey in FY 2007. Notations and/or charts are included when these comparisons were possible. 4 The World Bank Nigeria Country Survey 2013 III. Demographics of the Sample Current Position  For further analyses, the small number of respondents from the office of a Minister were combined with those from the office of the President, respondents from private foundations and CBOs were combined with those from NGOs, and the few respondents from multilateral agencies and bilateral agencies were included in the “Other” category. 5 The World Bank Nigeria Country Survey 2013 III. Demographics of the Sample (continued) Area of Primary Specialization 6 The World Bank Nigeria Country Survey 2013 III. Demographics of the Sample (continued) Geographic Location  Responses across geographic locations for all country survey questions can be found in the Appendix (see page 93). Only significant differences between geographic locations in response to indicator questions will be discussed in the body of this report. 7 The World Bank Nigeria Country Survey 2013 III. Demographics of the Sample (continued) Collaboration with and Exposure to the World Bank  Differences in responses to the indicator questions, based on levels of collaboration and exposure to the World Bank in Nigeria, can be found in the Appendix (page 116). Please note that where these two factors appear to have a significant relationship with overall views of the Bank, it is highlighted in yellow in that table. 8 The World Bank Nigeria Country Survey 2013 III. Demographics of the Sample (continued) Familiarity with the World Bank  Across all respondents, familiarity with the Bank received a mean rating of 5.9; this was statistically similar to the mean rating received in the FY ’07 country survey (5.8).  Consultants on Bank-supported projects indicated the highest levels of familiarity with the Bank whereas respondents from the private sector, the office of the President/Minister, and faith-based groups indicated significantly lower levels.  Respondents from Kaduna and FCT indicated the highest levels of familiarity with the Bank whereas respondents from Lagos indicated significantly lower levels.  It should be noted that respondents’ ratings of familiarity with the Bank were significantly, moderately correlated with their perceptions of the Bank’s overall effectiveness in Nigeria, the Bank’s ability to help achieve sustainable development results, and the Bank’s relevance to Nigeria’s development. 9 The World Bank Nigeria Country Survey 2013 IV. General Issues facing Nigeria Headed in the Right Direction  When asked whether Nigeria was headed in the right or wrong direction, a plurality of respondents indicated that Nigeria was headed in the right direction.  A plurality of respondents from PMUs, private sector, the media, academia, and other organizations indicated that Nigeria was headed in the right direction.  A plurality of respondents from the office of the President/Minister, local government, NGOs/CBOs/private foundations, trade unions, and the judiciary branch indicated that Nigeria was headed in the wrong direction.  A plurality of consultants on Bank-supported projects indicated that they were not sure whether Nigeria was headed in the right or wrong direction.  Respondents from the office of a Parliamentarian were split between Nigeria being headed in the right direction and not being sure.  Respondents from independent government institutions and faith-based groups were split between Nigeria being headed in the right direction and Nigeria being headed in the wrong direction. 10 The World Bank Nigeria Country Survey 2013 IV. General Issues facing Nigeria (continued) Development Priorities  Respondents in the FY ’07 country survey indicated that economic growth (42%) was the most important development priority for Nigeria, followed by reducing poverty (27%) and reducing corruption (27%). 11 The World Bank Nigeria Country Survey 2013 IV. General Issues facing Nigeria (continued) Factors Contributing to Poverty Reduction  Respondents in the FY ’07 country survey indicated that agricultural development (47%), increasing employment (39%), and reducing corruption (36%) would contribute most to poverty reduction in Nigeria. 12 The World Bank Nigeria Country Survey 2013 IV. General Issues facing Nigeria (continued) Factors Contributing to Economic Growth 13 The World Bank Nigeria Country Survey 2013 V. Overall Attitudes toward the World Bank As noted in the “Methodology” section, the indicator questions referred to throughout the survey report are questions that are asked in every country that engages in the Country Survey. These will be aggregated for the Bank’s annual Corporate Scorecard. Focusing World Bank Resources  Respondents in the FY ’07 survey indicated it would be most productive for the Bank to focus most of its resources on economic growth (38%) and reducing poverty (27%). 14 The World Bank Nigeria Country Survey 2013 V. Overall Attitudes toward the World Bank (continued) The World Bank’s Overall Effectiveness in Nigeria (Indicator Question)  Ratings of the World Bank’s work achieving sustainable development results in Nigeria received a mean rating of 6.5 across all respondents.  Consultants on Bank-supported projects and respondents from the office of a Parliamentarian and trade unions had the highest ratings for the extent to which the Bank’s work achieves sustainable development results in Nigeria whereas respondents from the office of the President/Minister, private sector, financial sector/private banks, NGOs/CBOs/private foundations, academia, and other organizations had significantly lower ratings.  Respondents from Kaduna and Enugu had the highest ratings for the extent to which the Bank’s work achieves sustainable development results in Nig eria whereas respondents from Lagos had significantly lower ratings.  Across all respondents, ratings of the World Bank’s overall effectiveness in Niger ia received a mean rating of 6.2; this was statistically similar to the mean overall effectiveness rating received in the FY ’07 country survey (6. 2).  Consultants on Bank-supported projects and respondents from independent government institutions had the highest ratings for the Bank’s overall effectiveness in Nigeria whereas respondents from private sector, NGOs/CBOs/ private foundations, the media, academia, and other organizations had significantly lower ratings.  Respondents from Kaduna, Enugu, and Adamawa had the highest ratings for the Bank’s overall effectiveness in Niger ia whereas respondents from Lagos had significantly lower ratings. 15 The World Bank Nigeria Country Survey 2013 V. Overall Attitudes toward the World Bank (continued) Bank Staff are Well Prepared to Help Nigeria  Consultants on Bank-supported projects had the highest ratings for the extent to which the Bank’s staff is well prepared to help Nigeria solve its most complicated development challenges whereas respondents from independent government institutions, private sector, and the media had significantly lower ratings. 16 The World Bank Nigeria Country Survey 2013 V. Overall Attitudes toward the World Bank (continued) The World Bank’s Greatest Value in Nigeria  Respondents in the FY ’07 survey indicated that the World Bank’s policy and economic advice (43%), technical advice (31%), and financial resources (31%) were its greatest values to Nigeria.  Respondents across most stakeholder groups indicated that the Bank’s financial resources were its greatest value to Nigeria, except respondents from independent government institutions who were more likely to indicate that the Bank’s development partner coordination was its greatest value. 17 The World Bank Nigeria Country Survey 2013 V. Overall Attitudes toward the World Bank (continued) Greatest Weakness  Nearly half of all respondents in the FY ’07 country survey indicated that the Bank’s greatest weakness in its work in Nigeria was imposing technocratic solutions without regard to political realities (37%), followed by being too bureaucratic in its operational policies and procedures (20%) and being too influenced by the US (18%). 18 The World Bank Nigeria Country Survey 2013 VI. Sectoral Effectiveness Specific Areas of Effectiveness 19 The World Bank Nigeria Country Survey 2013 VI. Sectoral Effectiveness (continued) Specific Areas of Effectiveness (continued)  There were significant stakeholder group differences in their ratings of the Bank’s effectiveness across many of these thirty-seven development areas. For the most part, consultants on Bank-supported projects tended to have the highest ratings for the Bank ’s effectiveness across these areas whereas respondents from the office of the President and the judiciary branch tended to have significantly lower ratings. (See the Appendix for full details.) Those areas with significant stakeholder differences were:  Information and communications technology;  Transport;  Crime and violence;  Law and justice;  Urban development;  Environmental sustainability;  Regulatory framework;  Basic infrastructure;  Communicable/non-communicable diseases;  Gender;  Domestic private sector development;  Water and sanitation;  Economic growth;  Energy;  Disaster management;  Public financial management;  Job creation/employment;  Financial markets;  Equality of opportunity;  Global integration;  Food security;  Education;  Public sector reform;  Regional integration; and  Natural resource management. 20 The World Bank Nigeria Country Survey 2013 VI. Sectoral Effectiveness (continued) Specific Areas of Effectiveness (continued)  Respondents in this year’s country survey gave lower ratings for the Bank’s effectiveness across most areas that could be compared to respondents in the FY ’07 country survey (all but two were significantly lower, as noted in the graph). 21 The World Bank Nigeria Country Survey 2013 VI. Sectoral Effectiveness (continued) Drivers of Effectiveness To determine the key drivers of respondents’ ratings of the Bank’s overall effectiveness and ratings of its ability to help achieve sustainable development results in Nigeria, bivariate correlational analyses were conducted using respondents’ ratings of the thirty-seven specific areas of effectiveness. Correlational analyses, however, are not able to tell us exactly what is causing respondents’ ratings of the Bank’s overall effectiveness or ratings of its ability to help achieve sustainable development results. Rather, these analyses tell us that as ratings of effectiveness in one area increase, respondents’ ratings of the Bank’s overall effectiveness increase, or as ratings of effectiveness in one area increase, ratings of the Bank’s ability to help ac hieve sustainable development results increase. Thus, it can be inferred that respondents’ perceptions of effectiveness in one specific area are related to, or drive, respondents’ perceptions of the Bank’s overall effectiveness or perceptions of the Bank’s ability to help achieve sustainable development results.  Overall Effectiveness: Those specific areas with the highest Pearson Product-Moment correlations were determined to be the most closely related to perceptions of the Bank’s overall effectiveness, suggesting that ratings of effectiveness in those specific areas are drivers of perceptions of the Bank’s overall effectiveness in Nigeria. The area determined to be a key driver from these analyses was:  The Bank’s effectiveness at community development.  Of note, the areas determined to be key drivers of the Bank’s overall effectiveness in the FY ’07 country survey were: o The Bank’s effectiveness in helping to bringing about economic growth; and o The Bank’s effectiveness in helping to reduce poverty.  Achieving Sustainable Development Results: Those specific areas with the highest Pearson Product-Moment correlations were determined to be the most closely related to perceptions of the Bank’s ability to help achieve sustainable development results in Nigeria, suggesting that ratings of effectiveness in those specific areas are drivers of perceptions of the Bank’s ability to help achieve sustainable development results. The areas determined to be key drivers from these analyses were:  The Bank’s effectiveness at agricultural development; and  The Bank’s effectiveness at community development. 22 The World Bank Nigeria Country Survey 2013 VII. World Bank Knowledge and Instruments Knowledge: Frequency of Use  There were some interesting stakeholder group differences in their usage of the World Bank’s knowledge work and activities.  Consultants on Bank-supported projects and respondents from PMUs and academia indicated that they consult World Bank knowledge work and activities the most frequently, from a few times a year to weekly.  Employees of ministries/implementation agencies and respondents from the office of a Parliamentarian, local government, private sector, financial sector/private banks, NGOs/CBOs/private foundations, the media, independent government institutions, trade unions, faith-based groups, and the judiciary branch indicated that they consult World Bank knowledge work and activities much less frequently, from never to a few times a year.  Respondents from the office of the President/ Minister tended to be split, with over half indicating that they rarely or never consult World Bank knowledge work and activities, but 39% indicating that they consult the Bank’s knowledge work and activities monthly or weekly. 23 The World Bank Nigeria Country Survey 2013 VII. World Bank Knowledge and Instruments (continued) Knowledge: Meeting Nigeria’s Knowledge Needs (Indicator Question)  Respondents from independent government institutions had the highest levels of agreement that the Bank meets Nigeria’s needs for knowledge services whereas respondents from the judiciary branch, trade unions, and the media had significantly lower levels of agreement.  Respondents from Kaduna had the highest levels of agreement that the Bank meets Nigeria’s needs for knowledge services whereas respondents from Lagos had significantly lower levels of agreement. 24 The World Bank Nigeria Country Survey 2013 VII. World Bank Knowledge and Instruments (continued) Knowledge: Focusing Bank Research  Respondents in the FY ‘07 country survey indicated that it would be most valuable for the Bank to focus its research efforts on education (38%) and poverty (30%) in Nigeria. 25 The World Bank Nigeria Country Survey 2013 VII. World Bank Knowledge and Instruments (continued) Knowledge: Effectiveness  Consultants on Bank-supported projects and respondents from independent government institutions had the highest ratings for the effectiveness of the Bank’s knowledge work and activities to provide support for program implementation, to enhance knowledge and/or skills, to raise awareness of a particular topic, and to stimulate public debate whereas respondents from the judiciary branch had significantly lower ratings of effectiveness. 26 The World Bank Nigeria Country Survey 2013 VII. World Bank Knowledge and Instruments (continued) Knowledge: Qualities  Respondents in this year’s country survey had significantly lower ratings for the extent to which the Bank’s knowledge work and activities are available when needed, a source of relevant information on global good practices, and adaptable to Nigeria’s chal lenges compared to respondents from the FY ’07 country survey (6.9, 7.1, and 6.3, respectively).  There were significant stakeholder group differences in their ratings across all of these aspects of the Bank’s knowledge work and activities (see the Appendix for full details). For the most part, consultants on Bank-supported projects and respondents from independent government institutions tended to have the highest ratings for these aspects whereas respondents from NGOs/CBOSs/private foundations, trade unions, and the judiciary branch tended to have significantly lower ratings.  There were significant differences between geographic locations in their ratings across all of these aspects of the Bank’s knowledge work and activities (see the Appendix for full details). For the indicator question, respondents from Kaduna had the highest ratings for the extent to which the Bank’s knowledge work and activities are adaptable to Nigeria’s challenges whereas respondents from Lagos had significantly lower ratings. 27 The World Bank Nigeria Country Survey 2013 VII. World Bank Knowledge and Instruments (continued) Knowledge: Contribution (Indicator Question)  Respondents from independent government institutions and the office of a Parliamentarian and consultants on Bank-supported projects had the highest ratings for the significance of the contribution that the World Bank’s knowledge and research make to development results in Nigeria whereas respondents from the office of the President/ Minister, the judiciary branch, and other organizations had significantly lower ratings.  Respondents from Kaduna and Enugu had the highest ratings for the significance of the contribution that the World Bank’s knowledge and research make to development results in Nigeria whereas respondents from Lagos had significantly lower ratings. 28 The World Bank Nigeria Country Survey 2013 VII. World Bank Knowledge and Instruments (continued) Knowledge: Technical Quality (Indicator Question)  Respondents from independent government institutions and the office of a Parliamentarian and consultants on Bank-supported projects had the highest ratings for the technical quality of the World Bank’s knowledge work and activities whereas respondents from the office of the President/ Minister, NGOs/CBOs/private foundations, and the judiciary branch had significantly lower ratings.  Respondents from Kaduna, Enugu, FCT, and Adamawa had the highest ratings for the technical quality of the World Bank’s knowledge work and activities whereas respondents from Lagos had significantly lower ratings. 29 The World Bank Nigeria Country Survey 2013 VII. World Bank Knowledge and Instruments (continued) Knowledge: Linkage to Non-Bank Expertise  Respondents across all stakeholder groups had statistically similar ratings for the World Bank’s effectiveness at providing linkage to non-Bank expertise. 30 The World Bank Nigeria Country Survey 2013 VII. World Bank Knowledge and Instruments (continued) Instruments: Most Effective Instruments: Least Effective 31 The World Bank Nigeria Country Survey 2013 VII. World Bank Knowledge and Instruments (continued) Instruments: Meeting Nigeria’s Needs (Indicator Question)  Respondents from independent government institutions had the highest levels of agreement that the World Bank’s financial instruments meet the needs of Nigeria whereas respondents from NGOs/CBOs/private foundations, academia/research institutes, and other organizations had significantly lower levels of agreement.  Respondents from Kaduna had the highest levels of agreement that the World Bank’s financial instruments meet the needs of Nigeria whereas respondents from Lagos had significantly lower levels of agreement. 32 The World Bank Nigeria Country Survey 2013 VIII. How the World Bank Operates The World Bank’s Work in Nigeria  Respondents in this year’s country survey had significantly higher levels of agreement that the World Bank supports programs and strategies that are realistic for Nigeria and that the Bank treats clients and stakeholders in Nigeria with respect compared to respondents from the FY ’07 country survey. Respondents across both country surveys had statistically similar levels of agreement regarding the Bank’s relevance and alignment with development priorities in Nigeria.  Respondents from independent government institutions had the highest levels of agreement that the World Bank currently plays a relevant role in development in Nigeria, that the Bank’s work is aligned with their development priorities for Nigeria, and that the World Bank supports programs and strategies that are realistic for Nigeria whereas respondents from NGOs/CBOs/private foundations, the media, and academia had significantly lower levels of agreement.  Consultants on Bank-supported projects had the highest levels of agreement that the World Bank treats clients and stakeholders in Nigeria with respect whereas respondents from trade unions had significantly lower levels of agreement.  Respondents from Kaduna had the highest levels of agreement across these areas of the World Bank’s work in Nigeria whereas respondents from Lagos had significantly lower levels of agreement. 33 The World Bank Nigeria Country Survey 2013 VIII. How the World Bank Operates (continued) Overall Perceptions  Respondents in this year’s country survey had significantly lower levels of agreement that the World Bank disburses funds promptly, that the Bank effectively monitors and evaluates its projects/programs, and that working with the World Bank increases Nigeria’s institutional capacity compared to respondents fro m the FY ’07 country survey (6.2, 7.6, and 6.8, respectively). Respondents across both country surveys had statistically similar levels of agreement that the World Bank imposes reasonable conditions on its lending. 34 The World Bank Nigeria Country Survey 2013 VIII. How the World Bank Operates (continued) Overall Perceptions (continued)  There were significant stakeholder group differences in their levels of agreement regarding several of these aspects of how the World Bank operates.  Respondents from PMUs had the highest levels of agreement that the Bank disburses funds promptly whereas respondents from the judiciary branch had significantly lower levels of agreement.  Consultants on Bank-supported projects had the highest levels of agreement that the Bank effectively monitors and evaluates its projects whereas respondents from the office of the President/Minister and the judiciary branch had significantly lower levels of agreement.  Consultants on Bank-supported projects had the highest levels of agreement that the Bank imposes reasonable conditions on its lending whereas respondents from NGOs/CBOs/private foundations and trade unions had significantly lower levels of agreement.  Respondents from the office a Parliamentarian and consultants on Bank-supported projects had the highest levels of agreement that that working with the Bank increases Nigeria’s institutional capacity whereas respondents from NGOs/CBOs/private foundations had significantly lower levels of agreement.  Respondents from independent government institutions had the highest levels of agreement that the Bank provides effective implementation support whereas respondents from the judiciary branch had significantly lower levels of agreement.  There were significant differences between geographic locations in their ratings across nearly all of these aspects of how the World Bank operates (see the Appendix for full details). For the indicator question, respondents from Kaduna had the highest levels of agreement that where country systems are adequate, the World Bank makes appropriate use of them whereas respondents from Lagos had significantly lower ratings. 35 The World Bank Nigeria Country Survey 2013 VIII. How the World Bank Operates (continued) The World Bank as an Effective Development Partner  Respondents in this year’s country survey had significantly lower ratings for the Bank’s staff accessibility, but statistically similar ratings for its straightforwardness and honesty compared to respondents from the FY ’07 survey (5.7 and 6.6, respectively). 36 The World Bank Nigeria Country Survey 2013 VIII. How the World Bank Operates (continued) The World Bank as an Effective Development Partner (continued)  There were significant stakeholder group differences in their ratings across several of these aspects of the World Bank as an effective development partner (see the Appendix for full details). For the most part, consultants on Bank-supported projects and respondents from independent government institutions had the highest ratings across these areas whereas respondents from the office of the President/Minister, NGOs/CBOs/ private foundations, trade unions, and the judiciary branch tended to have significantly lower ratings. Those areas with significant stakeholder group differences were:  Responsiveness;  Flexibility (in terms of the World Bank’s products and services);  Flexibility (in terms of changing country circumstances);  Being inclusive;  Openness (sharing data and other information);  Staff accessibility;  Collaboration with groups outside of the Government;  Collaboration with the Government;  Collaboration with other development partners; and  Follow through over time.  There were significant differences between geographic locations in their ratings across all of these aspects of the World Bank being an effective development partner (see the Appendix for full details). For the indicator questions:  Respondents from Kaduna had the highest ratings for the Bank’s responsiveness and collaboration with groups outside of government whereas respondents from Lagos and Edo had significantly lower ratings.  Respondents from Kaduna, FCT, Enugu, and Cross River had the highest ratings for the Bank’s openness whereas respondents from Lagos had significantly lower ratings.  Respondents from Kaduna and FCT had the highest ratings for the Bank’s collaboration with the government whereas respondents from Adamawa had significantly lower ratings.  Respondents from Kaduna had the highest ratings for the Bank’s collaboration with other development partners whereas respondents from Lagos and Adamawa had significantly lower ratings. 37 The World Bank Nigeria Country Survey 2013 IX. The Future Role of the World Bank in Nigeria Role Significance  Respondents from independent government institutions, the office of a Parliamentarian, and faith-based groups had the highest ratings that the World Bank should play a significant role in Nigeria’s development in the near future whereas respondents from the media, NGOs/CBOs/private foundations, the judiciary branch, the office of the President/Minister, and other organizations had significantly lower ratings. 38 The World Bank Nigeria Country Survey 2013 IX. The Future Role of the World Bank in Nigeria (continued) Making the Bank of Greater Value 39 The World Bank Nigeria Country Survey 2013 IX. The Future Role of the World Bank in Nigeria (continued) Collaborating in Nigeria  Although pluralities of respondents from most stakeholder groups indicated that the World Bank should collaborate more with NGOs in Nigeria to ensure better development results, respondents from the office of a Parliamentarian indicated that the Bank should collaborate more with state governments, respondents from PMUs indicated that the Bank should collaborate more with CBOs and state governments, respondents from independent government institutions indicated that the Bank should collaborate more with local governments, and respondents from academia/research institutes indicated that the Bank should collaborate more with academia/think tanks/research institutes. 40 The World Bank Nigeria Country Survey 2013 IX. The Future Role of the World Bank in Nigeria (continued) Influencing the Global Development Agenda  Respondents from the office of a Parliamentarian, independent government institutions, local government, and faith-based groups had the highest ratings that the World Bank should seek to influence the global development agenda whereas respondents from the judiciary branch and the office of the President/Minister had significantly lower ratings. 41 The World Bank Nigeria Country Survey 2013 IX. The Future Role of the World Bank in Nigeria (continued) Attributing Slow or Failed Reform Efforts  Although pluralities of respondents from most stakeholder groups indicated that they attribute slow or failed reform efforts to the government working inefficiently or to political pressures, respondents from local government indicated that they were more likely to attribute it to the Bank working too slowly and respondents from independent government institutions indicated that they were more likely to attribute it to poor development partner coordination. 42 The World Bank Nigeria Country Survey 2013 X. Communication and Openness Information Sources  Respondents in the FY ‘07 country survey indicated that they got most of their information about economic and social development issues in Nigeria from local newspapers (62%), followed by local television (36%) and local radio (33%). 43 The World Bank Nigeria Country Survey 2013 X. Communication and Openness (continued) Preferred Information Sources  Although pluralities of respondents from most stakeholder groups indicated that they preferred to receive information through the World Bank website or through World Bank seminars/workshops/conferences, consultants on Bank-supported projects preferred e-newsletters and respondents from independent government institutions indicated that they preferred social media. 44 The World Bank Nigeria Country Survey 2013 X. Communication and Openness (continued) Access to Information  Respondents from the office of a Parliamentarian, financial sector/private banks, NGOs/CBOs/private foundations, independent government institutions, trade unions, faith-based groups, and other organizations were significantly less likely to have requested information from the World Bank compared to respondents from other stakeholder groups. 45 The World Bank Nigeria Country Survey 2013 X. Communication and Openness (continued) Access to Information (continued)  Respondents from the financial sector/private banks, NGOs/CBOs/private foundations, the media, trade unions, the judiciary branch, and other organizations were significantly less likely to have obtained this information compared to respondents from other stakeholder groups.  Consultants on Bank-supported projects and respondents from academia had the highest levels of agreement that they use more World Bank data as a result of the Open Data policy whereas respondents from NGOs/CBOs/private foundations, independent government institutions, and faith-based groups had significantly lower levels of agreement. 46 The World Bank Nigeria Country Survey 2013 X. Communication and Openness (continued) Internet Access  Respondents from trade unions, faith-based groups, the judiciary, and other organizations were significantly less likely to have access to the Internet compared to respondents from other stakeholder groups.  Consultants on Bank-supported projects and respondents from the office of the President/Minister, the office of a Parliamentarian, the financial sector/private banks, NGOs/CBOs/private foundations, faith-based groups, academia, the judiciary branch, and other organizations indicated that they utilized 3G/4G Internet connections to access the Bank’s website whereas employees of ministries/implementation agencies and respondents from PMUs, local government, the media, and independent government institutions indicated that they utilized high speed Internet connections. 47 The World Bank Nigeria Country Survey 2013 X. Communication and Openness (continued) Website Usage  Respondents in this year’s country survey were significantly more likely to have used the Bank’s website compared to respondents from the FY ’07 country survey.  Respondents from the office of a Parliamentarian, the financial sector/private banks, NGOs/CBOs/private foundations, trade unions, faith-based groups, and the judiciary branch were significantly less likely to have used the Bank’s website compared to respondents from other stakeholder groups.  Respondents in this year’s country survey were significantly more likely to have used the Bank’s main website compared to respondents from the FY ’0 7 country survey. 48 The World Bank Nigeria Country Survey 2013 X. Communication and Openness (continued) Website Evaluation  Consultants on Bank-supported projects had the highest levels of agreement that they find information on the World Bank’s websites useful whereas respondents from trade unions and the judiciary branch had significantly lower levels of agreement.  Consultants on Bank-supported projects and respondents from independent government institutions had the highest levels of agreement that they find the World Bank’s websites easy to navigate whereas respondents from NGOs/CBOs/private foundations, trade unions, and faith-based groups had significantly lower levels of agreement. Social Media Evaluation 49 The World Bank Nigeria Country Survey 2013 XI. Appendices A. Responses to All Questions across All Respondents ..................... 51 B. Responses to All Questions by Stakeholder Groups ..................... 67 C. Responses to All Questions by Geographic Locations ................... 90 D. Responses to All Questions by Year ............................................ 110 E. Indicator Questions as a Function of Exposure to the Bank ........ 113 F. World Bank Client Survey 2013 – Nigeria Questionnaire ........... 114 NIGERIA 50 The World Bank Nigeria Country Survey 2013 Appendix A: Responses to All Questions across All Respondents (N=835) A. General Issues facing Nigeria Percentage of Respondents 1. In general would you say that Nigeria is headed in…? (N=813) The right direction 43.2% The wrong direction 34.4% Not sure 22.4% 2. When considering development priorities, which ONE Percentage of Respondents (N=809) development priority below is the most important in nd rd Nigeria? Which ONE is the second most important Most 2 Most 3 Most priority? Which ONE is the third most important priority? Important Important Important Combined Education 25.1% 13.7% 6.9% 45.7% Anti-corruption 10.0% 8.7% 7.4% 26.2% Job creation/employment 6.3% 8.5% 9.7% 24.5% Rural development 14.1% 5.9% 3.7% 23.7% Poverty reduction 6.4% 8.9% 7.2% 22.5% Basic infrastructure 7.5% 7.3% 6.4% 21.2% Energy 7.5% 6.4% 6.1% 20.0% Agricultural development 2.5% 3.9% 8.4% 14.8% Health 3.2% 3.2% 7.2% 13.6% Governance 2.8% 4.1% 3.2% 10.1% Youth employment 1.4% 3.2% 2.8% 7.4% Economic growth 1.7% 1.6% 3.5% 6.8% Crime and violence 1.0% 2.6% 2.2% 5.8% Food security 1.5% 1.4% 2.8% 5.7% Social protection 0.9% 2.1% 2.0% 4.9% Transport 1.1% 1.6% 1.5% 4.2% Water and sanitation 0.7% 1.7% 1.6% 4.1% Natural resource management 0.6% 1.6% 1.7% 4.0% Public sector reform 0.5% 2.1% 1.2% 3.8% Public financial management 0.4% 2.0% 0.9% 3.2% Domestic private sector development 0.7% 1.2% 0.7% 2.7% Equality of opportunity 0.4% 0.7% 1.5% 2.6% Monitoring and evaluation 0.1% 1.1% 1.0% 2.2% Foreign direct investment 0.5% 1.2% 0.5% 2.2% Global integration 0.5% 0.5% 0.7% 1.7% Urban development 0.2% 0.6% 0.9% 1.7% Environmental sustainability 0.1% 0.2% 1.2% 1.6% Law and justice 0.4% 0.4% 0.9% 1.6% Regional integration 0.2% 0.5% 0.7% 1.5% Gender 0.1% 0.7% 0.6% 1.5% Disaster management 0.1% 0.2% 1.0% 1.4% Regulatory and institutional framework 0.2% 0.4% 0.6% 1.2% Information and communications technology 0.2% 0.4% 0.6% 1.2% Communicable/non-communicable diseases 0.0% 0.2% 0.9% 1.1% Financial markets 0.1% 0.2% 0.5% 0.9% Climate change 0.1% 0.4% 0.2% 0.7% International trade 0.0% 0.2% 0.4% 0.6% Regional trade 0.0% 0.2% 0.2% 0.5% 51 The World Bank Nigeria Country Survey 2013 A. General Issues facing Nigeria (continued) 3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Nigeria? Percentage of Respondents (Choose no more than THREE) (Responses Combined; N=831) Job creation/employment 36.3% Education 34.9% Economic growth 31.4% Energy 24.7% Anti-corruption 24.5% Rural development 22.6% Agricultural development 21.8% Basic infrastructure 18.7% Governance 9.7% Health 9.3% Equality of opportunity 8.5% Food security 5.4% Water and sanitation 4.6% Crime and violence 4.5% Natural resource management 3.9% Urban development 3.7% Social protection 3.7% Law and justice 3.5% Transport 3.4% Domestic private sector development 3.4% Information and communications technology 2.3% Public sector reform 2.0% Disaster management 1.8% Environmental sustainability 1.7% Public financial management 1.7% Regional integration 1.3% Gender 1.3% Foreign direct investment 1.3% Monitoring and evaluation 1.3% Regulatory framework 0.8% Communicable/non-communicable diseases 0.8% Financial markets 0.8% Trade and exports 0.7% Other 0.7% Climate change 0.4% Global integration 0.4% 52 The World Bank Nigeria Country Survey 2013 A. General Issues facing Nigeria (continued) 4. Economic growth can be driven by a number of factors. Which THREE areas below do you believe would contribute most to generating Percentage of Respondents economic growth in Nigeria? (Choose no more than THREE) (Responses Combined; N=830) Energy 54.5% Education 29.2% Agricultural development 28.3% Job creation/employment 27.2% Anti-corruption 24.3% Basic infrastructure 18.2% Governance 11.9% Rural development 11.0% Natural resource management 10.1% Foreign direct investment 8.4% Trade and exports 8.2% Health 5.8% Equality of opportunity 5.5% Public financial management 4.9% Domestic private sector development 4.7% Information and communications technology 4.5% Public sector reform 4.2% Food security 4.2% Transport 3.9% Urban development 3.4% Regulatory and institutional framework 3.4% Environmental sustainability 2.7% Global integration 2.4% Law and justice 2.4% Monitoring and evaluation 2.3% Financial markets 2.3% Water and sanitation 2.2% Crime and violence 2.0% Social protection 1.8% Climate change 1.0% Communicable/non-communicable diseases 1.0% Regional integration 0.7% Gender 0.7% Other 0.7% Disaster management 0.6% B. Overall Attitudes toward the World Bank Familiarity, Overall Effectiveness, and Bank Staff Preparedness N Mean SD 1. How familiar are you with the work of the World Bank in Nigeria, on a ten- 828 5.89 2.44 point scale? (1-Not familiar at all, 10-Extremely familiar) 2. Overall, please rate your impression of the World Bank's effectiveness in 779 6.15 2.45 Nigeria, on a ten-point scale. (1-Not effective at all, 10-Very effective) 3. To what extent do you believe the World Bank’s staff is well prepared (e.g., skills and knowledge) to help Nigeria solve its most complicated 724 6.44 2.42 development challenges, on a ten-point scale? (1-To no degree at all; 10-To a very significant degree) 53 The World Bank Nigeria Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) 4. When thinking about how the World Bank can have the most impact on development results in Nigeria, in which sectoral areas do you believe the World Bank should focus most of its attention and Percentage of Respondents resources in Nigeria? (Choose no more than THREE) (Responses Combined; N=831) Education 40.7% Rural development 33.3% Energy 31.6% Agricultural development 25.4% Job creation/employment 24.3% Poverty reduction 21.1% Health 17.7% Basic infrastructure 14.2% Economic growth 10.6% Anti-corruption 10.2% Governance 7.6% Crime and violence 5.8% Public sector reform 4.8% Public financial management 4.2% Transport 4.0% Foreign direct investment 3.9% Domestic private sector development 3.6% Food security 3.6% Water and sanitation 3.2% Natural resource management 3.2% Monitoring and evaluation 2.6% Urban development 2.3% Gender 2.0% Environmental sustainability 2.0% Equality of opportunity 2.0% Social protection 1.9% Information and communications technology 1.8% International trade 1.6% Financial markets 1.3% Regulatory framework 1.3% Law and justice 1.2% Climate change 1.1% Global integration 0.7% Communicable/non-communicable diseases 0.7% Other 0.7% Disaster management 0.6% Regional integration 0.5% Regional trade 0.5% 54 The World Bank Nigeria Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) Percentage of Respondents (N=806) 5. When thinking about the World Bank’s role, which activity do nd you believe is of greatest VALUE and which activity is of second Greatest 2 Greatest greatest value in Nigeria? Value Value Combined Financial resources 41.3% 12.1% 53.4% Training/capacity building 13.3% 20.5% 33.7% Technical assistance 14.4% 18.7% 33.1% Development partner coordination 8.1% 11.0% 19.1% Mobilizing third party financial resources 6.2% 10.2% 16.4% Policy advice 6.8% 8.2% 15.1% Studies/analyses 2.0% 7.2% 9.2% Data 3.1% 4.1% 7.2% Linkage to non-Bank expertise 2.5% 3.5% 6.0% Convening/facilitating 1.4% 3.5% 4.9% Other 1.0% 0.9% 1.9% 6. Which of the following do you identify as the World Bank’s greatest Percentage of Respondents WEAKNESSES in its work in Nigeria? (Choose no more than TWO) (Responses Combined; N=809) Imposing technocratic solutions without regard to political and societal 25.8% realities Too bureaucratic in its operational policies and procedures 21.1% Not enough public disclosure of its work 19.7% Staff too inaccessible 18.2% Too influenced by developed countries 16.7% World Bank processes too slow and complex 12.9% Not willing to honestly criticize policies and reform efforts in the country 12.1% Not exploring alternative policy options 11.7% Not adequately sensitive to political/social realities in Nigeria 11.0% Not collaborating enough with non-state actors 8.9% Not enough engagement at state levels 7.8% Not aligned with country priorities 6.9% Not client focused 6.1% The credibility of its knowledge/data 4.6% Arrogant in its approach 3.6% Not aligned with other development partners’ work 3.5% Other 1.6% Too much engagement at state levels 1.0% 7. Which World Bank instruments do you believe are the MOST effective in Percentage of Respondents reducing poverty in Nigeria? (Choose no more than TWO) (Responses Combined; N=828) Capacity development 49.9% Investment lending 47.0% Technical assistance 36.6% Trust Fund management 20.2% Knowledge products/services 15.7% Policy based lending / Budget support to the Government 12.0% Don’t know 5.6% Other 1.3% 55 The World Bank Nigeria Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) 8. Which World Bank instruments do you believe are the LEAST effective in Percentage of Respondents reducing poverty in Nigeria? (Choose no more than TWO) (Responses Combined; N=819) Trust Fund management 48.3% Policy based lending / Budget support to the Government 45.5% Investment lending 44.0% Knowledge products/services 42.2% Capacity development 39.3% Technical assistance 38.6% Don’t know 38.5% Other 9.2% Global Development Agenda N Mean SD 9. To what extent do you believe the World Bank SHOULD seek to influence the global development agenda as related to “global public goods” (e.g., climate 778 7.40 2.16 change, communicable diseases, international financial systems, trade, statistics, etc.), on a ten-point scale? (1-To no degree at all, 10-To a very significant degree) 10. In addition to the regular relations with the national government as its main interlocutor, which TWO of the following groups should the World Bank collaborate with more in your country to ensure better Percentage of Respondents development results there? (Choose no more than TWO) (Responses Combined; N=829) NGOs 43.3% Community Based Organizations 22.7% Local Government 18.5% Private sector 17.9% State governments 16.8% Academia/think tanks/research institutes 14.2% Youth 13.3% Beneficiaries 11.7% Development partner community 11.3% Media 9.5% Faith based organizations 9.3% Foundations 5.5% Governors’ Forum 2.3% Parliament 1.4% Other 0.5% Level of Agreement To what extent do you agree with the following statements about the World Bank’s work in Nigeria, on a ten-point scale? (1-Strongly disagree, 10-Strongly agree) N Mean SD 11. Overall the World Bank currently plays a relevant role in development in Nigeria 775 6.17 2.51 12. The World Bank’s work is aligned with what I consider the development priorities 750 5.90 2.41 for Nigeria 13. The World Bank supports programs and strategies that are realistic for Nigeria 754 6.06 2.43 14. The World Bank treats clients and stakeholders in Nigeria with respect 668 6.11 2.48 56 The World Bank Nigeria Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) Degree To what extent is the World Bank an effective development partner in Nigeria in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) N Mean SD 15. Responsiveness 727 5.69 2.43 16. Flexibility (in terms of the World Bank’s products and services) 721 5.44 2.32 17. Flexibility (in terms of changing country circumstances) 738 5.35 2.27 18. Being inclusive 719 5.52 2.37 19. Openness (sharing data and other information) 752 6.00 2.53 20. Staff accessibility 710 5.16 2.62 21. Straightforwardness and honesty 703 6.29 2.47 22. Collaboration with groups outside of the Government (e.g., NGOs, academia, 754 5.85 2.47 private sector) 23. Collaboration with the Government 776 7.00 2.31 24. Collaboration with other donors 733 6.27 2.36 25. Follow through over time 672 5.97 2.47 26. When World Bank assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more Percentage of Respondents than TWO) (Responses Combined; N=816) The Government works inefficiently 32.8% Political pressures and obstacles 30.3% There is not an adequate level of citizen/civil society participation 23.9% Poor development partner coordination 21.9% Reforms are not well thought out in light of country challenges 18.6% Lack of/inadequate levels of capacity in Government 18.3% The World Bank works too slowly 16.4% The World Bank is not sensitive enough to political/social realities on the 14.7% ground The World Bank does not do adequate follow through/follow-up 14.0% Other 2.0% 57 The World Bank Nigeria Country Survey 2013 C. World Bank Effectiveness and Results How effective do you believe the World Bank is in terms of the work it does in the Effectiveness following areas of development in Nigeria, on a ten-point scale? (1-Not effective at all, 10-Very effective) N Mean SD 1. Anti-corruption 737 3.87 2.64 2. Information and communications technology 737 5.56 2.59 3. Transport 745 4.96 2.53 4. Crime and violence 694 4.10 2.48 5. Law and justice 668 4.73 2.56 6. Urban development 760 5.81 2.48 7. Environmental sustainability 748 5.55 2.40 8. Regulatory framework 711 5.40 2.44 9. Basic infrastructure 769 5.75 2.44 10. Communicable/non-communicable diseases 759 6.37 2.37 11. Poverty reduction 759 5.38 2.55 12. Gender 709 5.49 2.33 13. Domestic private sector development 704 4.98 2.40 14. Foreign direct investment 717 5.71 2.41 15. Water and sanitation 757 5.99 2.46 16. Trade and exports 694 5.37 2.30 17. Economic growth 758 5.67 2.48 18. Energy 742 4.86 2.58 19. Disaster management 727 5.10 3.63 20. Monitoring and evaluation 735 5.77 2.47 21. Public financial management 722 5.59 2.37 22. Job creation/employment 753 4.92 2.52 23. Financial markets 708 5.40 2.47 24. Equality of opportunity 695 5.02 2.50 25. Health 769 6.30 2.46 26. Rural development 773 5.57 2.55 27. Global integration 725 5.87 2.36 28. Governance 751 5.26 2.44 29. Food security 749 5.22 2.52 30. Education 764 5.60 2.46 31. Social protection 711 4.93 2.47 32. Climate change 713 5.43 2.36 33. Public sector reform 724 5.15 2.42 34. Regional integration 725 5.43 2.50 35. Agricultural development 770 5.72 2.50 36. Community development 283 5.33 2.63 37. Natural resource management 642 4.94 2.29 58 The World Bank Nigeria Country Survey 2013 C. World Bank Effectiveness and Results (continued) Achieving Development Results N Mean SD 38. To what extent does the World Bank’s work help achieve sustainable development results in Nigeria, on a ten-point scale? 780 6.46 2.21 (1-To no degree at all, 10-To a very significant degree) To what extent do you agree with the following statements about the World Bank in Nigeria, on a ten-point scale? (1-Strongly agree; 10-Strongly disagree) N Mean SD 39. The World Bank’s financial instruments (i.e., investment lending, Development Policy Loan, Trust Funds, Program 4 Result, etc.) meet the 769 5.53 2.38 needs of Nigeria 40. The World Bank meets Nigeria’s needs for knowledge services (e.g., research 776 5.79 2.28 analysis, data, technical assistance) D. The World Bank’s Knowledge 1. How frequently do you consult World Bank knowledge work and Percentage of Respondents activities (e.g., data, analysis, reports) in the work you do? (N=825) Weekly 6.7% Monthly 13.8% A few times a year 26.4% Rarely 28.1% Never 25.0% 59 The World Bank Nigeria Country Survey 2013 D. The World Bank’s Knowledge (continued) 2. When thinking about the development challenges in Nigeria, where do you believe it would be most valuable for the World Bank to focus its knowledge work and activities in the next few years? (Choose no more Percentage of Respondents than THREE) (Responses Combined; N=831) Education 43.8% Energy 36.0% Agricultural development 22.9% Job creation/employment 22.7% Anti-corruption 22.3% Poverty reduction 20.9% Economic growth 18.9% Health 12.9% Governance (i.e., government effectiveness) 12.8% Public sector reform 10.5% Rural development 9.1% Basic infrastructure 7.3% Crime and violence 5.8% Domestic private sector development 4.9% Transport 4.2% Foreign direct investment 3.4% Disaster management 3.4% Food security 3.1% Monitoring and evaluation 3.0% Information and communications technology 2.9% Water and sanitation 2.8% Public financial management (e.g., public expenditure, fiscal system reform) 2.6% Trade and exports (regional/international) 2.5% Law and justice (e.g., judicial system) 2.4% Natural resource management (e.g., oil, gas, mining) 2.2% Social protection (e.g., pensions, targeted social assistance) 2.0% Urban development 2.0% Financial markets 1.8% Equality of opportunity (i.e., equity) 1.7% Gender 1.6% Environmental sustainability 1.3% Regulatory framework 1.3% Climate change (e.g., mitigation, adaptation) 0.8% Regional integration 0.7% Communicable/non-communicable diseases 0.6% Global integration 0.2% In Nigeria, how effective do you believe the World Bank’s knowledge work and Level of Effectiveness activities are: (1-Not effective at all, 10-Very effective) N Mean SD 3. Raising your awareness of the particular topic 763 5.65 2.43 4. Stimulating public debate/dialogue 738 5.55 2.40 5. Enhancing your knowledge and/or skills 759 5.75 2.46 6. Contributing to good policy making 760 6.00 2.44 7. Providing support for program implementation 766 6.30 2.45 60 The World Bank Nigeria Country Survey 2013 D. The World Bank’s Knowledge (continued) In Nigeria, to what extent do you believe that the World Bank’s knowledge work Degree and activities: (1-To no degree at all, 10-To a very significant degree) N Mean SD 8. Are available when needed 724 5.54 2.56 9. Include appropriate level of stakeholder involvement during preparation 717 5.75 2.36 10. Are relevant to Nigeria’s development priorities 782 5.95 2.36 11. Provide feasible recommendations 742 5.87 2.26 12. Are accessible 737 5.75 2.46 13. A source of relevant information on global good practices 771 6.36 2.36 14. Are adequately disseminated 748 5.45 2.47 15. Are appropriately translated 742 5.59 2.48 16. Are adaptable to Nigeria’s specific development challenges and country 755 5.70 2.38 circumstances Overall Evaluations N Mean SD 16. Overall, how significant a contribution do you believe the World Bank’s knowledge work and research make to development results in your country, on 774 6.48 2.22 a ten-point scale? (1-Not significant at all, 10-Very significant) 17. Overall, how would you rate the technical quality of the World Bank’s knowledge/research, on a ten-point scale? 780 6.96 2.05 (1-Very low technical quality, 10-Very high technical quality) 18. Overall, how effective is the World Bank at providing linkage to non-Bank expertise (e.g., South-South knowledge sharing, etc.)? 672 5.95 2.26 (1-Not effective at all, 10-Very effective) E. Working with the World Bank To what extent do you agree/disagree with the following statements, Level of Agreement on a ten-point scale? (1-Strongly disagree, 10-Strongly agree) N Mean SD 1. The World Bank disburses funds promptly 673 5.47 2.53 2. The World Bank effectively monitors and evaluates the projects and programs it 757 6.18 2.42 supports 3. The World Bank’s approvals and reviews are done in a timely fashion 694 5.79 2.37 4. The World Bank’s "Safeguard Policy" requirements are reasonable 681 6.21 2.31 5. The World Bank imposes reasonable conditions on its lending 712 5.91 2.46 6. Working with the World Bank increases Nigeria's institutional capacity 758 6.41 2.36 7. The World Bank ensures consistency and continuity through staff changes 652 6.02 2.41 8. The World Bank’s teams and visits are well coordinated 684 6.43 2.34 9. Where country systems are adequate, the World Bank makes appropriate use of 692 6.24 2.41 them 10. The World Bank provides effective implementation support 744 6.38 2.48 61 The World Bank Nigeria Country Survey 2013 F. The Future Role of the World Bank in Nigeria The Bank’s Role N Mean SD 1. How significant a role do you believe the World Bank SHOULD play in Nigeria’s development in the near future, on a ten-point scale? 810 8.07 1.91 (1-Not a significant role at all, 10-Very significant role) 2. Which of the following SHOULD the World Bank do to make itself of Percentage of Respondents greater value in Nigeria? (Choose no more than TWO) (Responses Combined; N=823) Improve the quality of its experts as related to Nigeria’s specific challenges 45.4% Reduce the complexity of obtaining World Bank financing 35.0% Provide more adequate data/knowledge/ statistics/figures on Nigeria’s 25.2% economy Ensure greater selectivity in its work 16.8% Offer more innovative financial products 15.3% Focus primarily on advocacy issues 13.7% Work faster 12.6% Offer more innovative knowledge services 12.2% Improve the competitiveness of its financing compared to markets 10.4% Increase availability of Fee-Based services 5.5% Other 2.3% G. Communication and Information Sharing 1. How do you get most of your information about economic and social Percentage of Respondents development issues in Nigeria? (Choose no more than TWO) (Responses Combined; N=821) Local newspapers 56.9% Local television 37.0% Internet 35.6% Local radio 22.9% International television 14.4% International newspapers 6.7% Social media 6.2% International radio 5.4% Periodicals 4.9% Mobile phones 4.8% Other 0.9% Instant messaging 0.6% Blogs 0.1% 62 The World Bank Nigeria Country Survey 2013 G. Communication and Information Sharing (continued) 2. How would you prefer to receive information from the World Bank? Percentage of Respondents (Choose no more than TWO) (Responses Combined; N=826) World Bank website 40.8% World Bank seminars/workshops/conferences 33.2% World Bank publications and other written materials 21.2% Mobile phones 20.9% e-newsletters 19.5% Social media 16.8% Direct contact with World Bank 13.8% World Bank Public Information Center 11.3% Instant messaging 7.7% Other 3.9% Blogs 0.5% 3. Are you aware of the World Bank's Access to Information Policy under which the Bank will now disclose any information in its possession Percentage of Respondents that is not a list of exceptions? (N=799) Yes 28.3% No 71.7% 4. Have you requested information from the World Bank on its activities Percentage of Respondents in the past year? (N=776) Yes 27.7% No 72.3% Percentage of Respondents 5. Were you able to obtain this information? (N=308) Yes 63.6% No 36.4% Percentage of Respondents 6. Do you have access to the Internet? (N=793) Yes 93.1% No 6.9% Percentage of Respondents 7. Do you use/have used the World Bank website? (N=801) Yes 55.4% No 44.6% Percentage of Respondents 8. Which do you primarily use? (N=492) The World Bank's country website (www.worldbank.org/ng) 42.7% The World Bank's main website (www.worldbank.org) 57.3% 9. The Internet connection I mainly use when visiting a World Bank Percentage of Respondents website is: (N=515) 3G/4G 45.8% High speed 41.7% Dial-up 12.4% 63 The World Bank Nigeria Country Survey 2013 Please rate how much you agree with the following statements, on a ten-point Level of Agreement scale. (1-Strongly disagree, 10-Strongly agree) N Mean SD 10. I use more data from the World Bank as a result of the organization's Open 603 4.91 2.80 Data policy 11. I find the World Bank websites easy to navigate. 527 6.08 2.55 12. I find the information on the World Bank’s websites useful. 508 6.49 2.53 13. I find information on World Bank Facebook, Twitter, YouTube or Flickr useful 484 5.31 2.86 14. When I need information from the World Bank I know how to find it 637 5.88 2.91 15. The World Bank is responsive to my information requests and inquiries 558 5.48 2.92 H. Background Information 1. Which of the following best describes your current position? Percentage of Respondents (Please mark only ONE response) (N=829) Employee of a Ministry/Implementation Agency 18.5% Private Sector Organization 12.3% NGO 12.1% Academia/Research Institute/Think Tank 10.1% Faith-Based Group 7.0% Financial Sector/Private Bank 6.9% Media 6.2% Trade Union 4.9% Local Government Office or Staff 4.0% Project Management Unit 3.6% Other 3.3% Consultant on World Bank-Supported Project 2.2% Judiciary Branch 1.4% Office of Minister 1.3% Office of Parliamentarian 1.2% Private Foundation 1.2% Independent Government Institution 1.2% Office of the President 1.0% Community Based Organization 0.7% Bilateral Agency 0.6% Multilateral Agency 0.4% 64 The World Bank Nigeria Country Survey 2013 H. Background Information (continued) 2. Please identify the primary specialization of your work. Percentage of Respondents (Please mark only ONE response) (N=820) Other 15.1% Education 12.6% Health 9.4% Financial markets 7.3% Governance 7.3% Information and communications technology 4.5% Job creation/employment 3.5% Law and justice 3.4% Economic growth 3.2% Agricultural development 2.9% Trade and exports 2.3% Environmental sustainability 2.2% Monitoring and evaluation 2.2% Basic infrastructure 2.1% Energy 2.1% Water and sanitation 2.1% Domestic private sector development 2.0% Public sector reform 1.8% Poverty reduction 1.7% Anti-corruption 1.6% Transport 1.5% Natural resource management 1.3% Urban development 1.2% Public financial management 1.1% Crime and violence 1.0% Rural development 1.0% Gender 0.9% Social protection 0.9% Regulatory framework 0.7% Food security 0.6% Equality of opportunity 0.4% Foreign direct investment 0.1% Global integration 0.1% 65 The World Bank Nigeria Country Survey 2013 H. Background Information (continued) 3. Currently, do you professionally collaborate/work with the World Percentage of Respondents Bank in your country? (N=820) Yes 26.3% No 73.7% 4. Which of the following describes most of your exposure to the World Percentage of Respondents Bank in Nigeria? (Choose no more than TWO) (N=789) Observer 62.5% Use World Bank reports/data 26.9% Engage in World Bank related/sponsored events/activities 26.1% Use World Bank communication tools for information, data, research, etc. 23.4% Collaborate as part of my professional duties 15.5% Percentage of Respondents 5. Which best represents your geographic location? (N=828) Lagos 18.1% FCT 17.9% Enugu 13.9% Cross River 13.6% Edo 12.3% Kaduna 12.3% Adamawa 11.8% 66 The World Bank Nigeria Country Survey 2013 Appendix B: Responses to All Questions by Stakeholder Groups A. General Issues facing Nigeria In general, would you say that Nigeria is headed in...? Office of Office of Employee Consultant Financial NGO/CBO/ Indep. Faith- Percentage of the Parliamen- of a on Bank Local Private Sector/ Private Govt. Trade Based Judiciary Respondents President tarian Ministry Project PMU Government Sector Bank Foundation Media Inst. Union Group Academia Branch Other In the right direction 27.8% 44.4% 57.3% 25.0% 56.7% 27.3% 49.0% 35.7% 31.3% 52.9% 40.0% 31.7% 38.6% 43.8% 36.4% 41.2% In the wrong direction 61.1% 11.1% 25.3% 31.3% 26.7% 51.5% 32.3% 33.9% 40.9% 27.5% 40.0% 39.0% 38.6% 38.8% 45.5% 26.5% Don't know 11.1% 44.4% 17.3% 43.8% 16.7% 21.2% 18.8% 30.4% 27.8% 19.6% 20.0% 29.3% 22.8% 17.5% 18.2% 32.4% *Significantly different between stakeholder groups 67 The World Bank Nigeria Country Survey 2013 A. General Issues facing Nigeria (continued) When considering development priorities, which ONE development priority below is the most important in Nigeria? Which ONE is the second most important priority? Which ONE is the third most important priority? MOST Important Office of Office of Employee Consultant Financial NGO/CBO/ Indep. Faith- Percentage of the Parliamen- of a on Bank Local Private Sector/ Private Govt. Trade Based Judiciary Respondents President tarian Ministry Project PMU Government Sector Bank Foundation Media Inst. Union Group Academia Branch Other Rural development 11.1% 10.0% 21.5% 23.5% 16.7% 3.0% 9.2% 10.7% 11.6% 29.4% 0.0% 19.5% 8.9% 12.8% 0.0% 6.1% Education 38.9% 20.0% 22.1% 23.5% 13.3% 36.4% 27.6% 19.6% 21.4% 21.6% 50.0% 24.4% 23.2% 33.3% 50.0% 24.2% Social protection 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 1.8% 2.0% 0.0% 2.4% 1.8% 0.0% 8.3% 3.0% Transport 0.0% 10.0% 0.0% 0.0% 3.3% 0.0% 1.0% 0.0% 0.9% 3.9% 0.0% 2.4% 0.0% 1.3% 0.0% 3.0% Basic infrastructure 5.6% 0.0% 9.4% 11.8% 16.7% 0.0% 8.2% 17.9% 3.6% 7.8% 10.0% 0.0% 3.6% 9.0% 8.3% 6.1% Poverty reduction 16.7% 10.0% 7.4% 17.6% 3.3% 9.1% 7.1% 7.1% 8.9% 2.0% 0.0% 4.9% 0.0% 2.6% 0.0% 9.1% Public sector reform 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.9% 0.0% 0.0% 0.0% 0.0% 1.3% 8.3% 3.0% Regional integration 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 1.8% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Global integration 0.0% 0.0% 0.0% 0.0% 0.0% 3.0% 0.0% 1.8% 0.9% 0.0% 0.0% 2.4% 0.0% 0.0% 0.0% 0.0% Gender 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.9% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Domestic private sector 0.0% 0.0% 0.0% 0.0% 3.3% 0.0% 2.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 1.3% 0.0% 6.1% development Foreign direct investment 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 2.0% 0.0% 0.0% 2.0% 0.0% 2.4% 0.0% 0.0% 0.0% 0.0% Water and sanitation 0.0% 0.0% 1.3% 0.0% 0.0% 0.0% 1.0% 0.0% 2.7% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Anti-corruption 0.0% 10.0% 6.7% 11.8% 13.3% 12.1% 13.3% 19.6% 11.6% 3.9% 10.0% 9.8% 8.9% 10.3% 8.3% 6.1% Monitoring and evaluation 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 2.4% 0.0% 0.0% 0.0% 0.0% Public financial 0.0% 0.0% 0.7% 0.0% 0.0% 0.0% 0.0% 0.0% 0.9% 0.0% 0.0% 0.0% 0.0% 1.3% 0.0% 0.0% management Job creation/employment 5.6% 10.0% 4.0% 0.0% 0.0% 6.1% 6.1% 5.4% 7.1% 11.8% 0.0% 2.4% 16.1% 5.1% 8.3% 6.1% Youth employment 0.0% 0.0% 0.7% 0.0% 0.0% 0.0% 3.1% 1.8% 1.8% 2.0% 0.0% 0.0% 1.8% 2.6% 0.0% 0.0% Governance 0.0% 10.0% 0.0% 0.0% 6.7% 3.0% 3.1% 3.6% 3.6% 5.9% 0.0% 4.9% 3.6% 2.6% 0.0% 3.0% Financial markets 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 1.8% 0.0% 0.0% 0.0% Urban development 0.0% 0.0% 0.7% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Natural resource 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.9% 0.0% 0.0% 0.0% 3.6% 1.3% 0.0% 3.0% management Environmental 0.0% 0.0% 0.7% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% sustainability Equality of opportunity 0.0% 0.0% 0.7% 0.0% 0.0% 0.0% 0.0% 0.0% 0.9% 0.0% 0.0% 0.0% 1.8% 0.0% 0.0% 0.0% Health 5.6% 0.0% 3.4% 0.0% 3.3% 0.0% 3.1% 1.8% 2.7% 2.0% 20.0% 2.4% 3.6% 3.8% 0.0% 9.1% Communicable/non- 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% communicable diseases Energy 16.7% 10.0% 10.1% 0.0% 10.0% 12.1% 3.1% 7.1% 6.3% 3.9% 10.0% 12.2% 7.1% 6.4% 8.3% 6.1% Food security 0.0% 0.0% 3.4% 0.0% 0.0% 12.1% 2.0% 0.0% 0.0% 0.0% 0.0% 0.0% 1.8% 0.0% 0.0% 0.0% Climate change 0.0% 0.0% 0.7% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Disaster management 0.0% 0.0% 0.0% 5.9% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Agricultural development 0.0% 0.0% 0.7% 5.9% 6.7% 0.0% 2.0% 3.6% 5.4% 2.0% 0.0% 2.4% 1.8% 3.8% 0.0% 0.0% Regional trade 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% International trade 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Crime and violence 0.0% 10.0% 0.7% 0.0% 0.0% 3.0% 1.0% 0.0% 0.0% 0.0% 0.0% 2.4% 3.6% 0.0% 0.0% 3.0% Economic growth 0.0% 0.0% 4.0% 0.0% 0.0% 0.0% 2.0% 0.0% 1.8% 0.0% 0.0% 2.4% 5.4% 0.0% 0.0% 0.0% Law and justice 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 1.0% 0.0% 0.9% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 3.0% Regulatory and institutional 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 1.0% 0.0% 0.9% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% framework Information and communications 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 1.8% 1.3% 0.0% 0.0% technology 68 The World Bank Nigeria Country Survey 2013 A. General Issues facing Nigeria (continued) When considering development priorities, which ONE development priority below is the most important in Nigeria? Which ONE is the second most important priority? Which ONE is the third most important priority? nd 2 MOST Important Office of Office of Employee Consultant Financial NGO/CBO/ Indep. Faith- Percentage of the Parliamen- of a on Bank Local Private Sector/ Private Govt. Trade Based Judiciary Respondents President tarian Ministry Project PMU Government Sector Bank Foundation Media Inst. Union Group Academia Branch Other Rural development 0.0% 10.0% 7.4% 0.0% 6.7% 3.0% 5.1% 10.7% 7.1% 2.0% 0.0% 0.0% 7.1% 7.7% 8.3% 5.9% Education 16.7% 20.0% 18.8% 16.7% 6.7% 15.2% 13.1% 8.9% 12.4% 22.0% 0.0% 12.2% 7.1% 12.8% 8.3% 14.7% Social protection 0.0% 0.0% 2.0% 0.0% 3.3% 0.0% 0.0% 1.8% 3.5% 0.0% 0.0% 7.3% 1.8% 3.8% 0.0% 2.9% Transport 5.6% 0.0% 0.7% 0.0% 3.3% 0.0% 3.0% 1.8% 0.0% 2.0% 10.0% 2.4% 0.0% 1.3% 0.0% 5.9% Basic infrastructure 5.6% 0.0% 6.7% 11.1% 13.3% 9.1% 8.1% 5.4% 7.1% 8.0% 20.0% 2.4% 3.6% 7.7% 25.0% 5.9% Poverty reduction 16.7% 0.0% 10.7% 5.6% 6.7% 18.2% 9.1% 10.7% 4.4% 10.0% 10.0% 12.2% 5.4% 6.4% 16.7% 5.9% Public sector reform 0.0% 0.0% 2.0% 5.6% 3.3% 6.1% 0.0% 0.0% 2.7% 2.0% 0.0% 2.4% 1.8% 2.6% 0.0% 5.9% Regional integration 0.0% 10.0% 0.7% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 1.8% 1.3% 0.0% 0.0% Global integration 0.0% 0.0% 0.7% 0.0% 0.0% 0.0% 0.0% 0.0% 0.9% 0.0% 0.0% 2.4% 1.8% 0.0% 0.0% 0.0% Gender 0.0% 0.0% 1.3% 0.0% 0.0% 0.0% 1.0% 0.0% 0.9% 0.0% 0.0% 2.4% 0.0% 1.3% 0.0% 0.0% Domestic private sector 0.0% 0.0% 2.7% 0.0% 0.0% 0.0% 1.0% 1.8% 0.0% 4.0% 0.0% 2.4% 0.0% 1.3% 0.0% 0.0% development Foreign direct investment 5.6% 0.0% 1.3% 0.0% 6.7% 0.0% 1.0% 0.0% 2.7% 2.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Water and sanitation 5.6% 0.0% 2.0% 0.0% 13.3% 0.0% 3.0% 0.0% 0.9% 0.0% 0.0% 2.4% 0.0% 0.0% 0.0% 2.9% Anti-corruption 0.0% 0.0% 4.7% 16.7% 3.3% 6.1% 11.1% 10.7% 8.8% 6.0% 30.0% 7.3% 12.5% 12.8% 33.3% 2.9% Monitoring and evaluation 0.0% 0.0% 0.7% 0.0% 6.7% 0.0% 1.0% 0.0% 1.8% 2.0% 0.0% 2.4% 0.0% 0.0% 0.0% 2.9% Public financial 0.0% 0.0% 2.0% 0.0% 0.0% 0.0% 2.0% 7.1% 0.0% 2.0% 0.0% 2.4% 3.6% 1.3% 0.0% 5.9% management Job creation/employment 11.1% 20.0% 8.1% 11.1% 3.3% 9.1% 6.1% 8.9% 11.5% 10.0% 0.0% 7.3% 14.3% 7.7% 0.0% 2.9% Youth employment 0.0% 0.0% 2.0% 0.0% 3.3% 9.1% 3.0% 1.8% 5.3% 0.0% 0.0% 4.9% 10.7% 0.0% 0.0% 2.9% Governance 0.0% 20.0% 4.0% 5.6% 3.3% 0.0% 3.0% 5.4% 3.5% 2.0% 0.0% 0.0% 0.0% 10.3% 0.0% 5.9% Financial markets 0.0% 0.0% 0.7% 0.0% 0.0% 0.0% 0.0% 0.0% 0.9% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Urban development 5.6% 0.0% 1.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.9% 0.0% 0.0% 0.0% 1.8% 0.0% 0.0% 0.0% Natural resource 0.0% 0.0% 0.7% 0.0% 10.0% 0.0% 1.0% 1.8% 0.0% 2.0% 0.0% 2.4% 1.8% 2.6% 0.0% 5.9% management Environmental 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 1.0% 0.0% 0.0% 0.0% 0.0% 2.4% 0.0% 0.0% 0.0% 0.0% sustainability Equality of opportunity 0.0% 0.0% 0.0% 0.0% 0.0% 3.0% 1.0% 1.8% 1.8% 0.0% 0.0% 0.0% 1.8% 0.0% 0.0% 0.0% Health 5.6% 10.0% 2.0% 5.6% 0.0% 0.0% 3.0% 3.6% 5.3% 0.0% 0.0% 0.0% 7.1% 3.8% 0.0% 5.9% Communicable/non- 0.0% 0.0% 0.7% 0.0% 0.0% 0.0% 1.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% communicable diseases Energy 5.6% 0.0% 5.4% 11.1% 0.0% 3.0% 9.1% 10.7% 4.4% 14.0% 0.0% 7.3% 5.4% 5.1% 8.3% 2.9% Food security 11.1% 0.0% 0.0% 0.0% 0.0% 3.0% 2.0% 0.0% 0.9% 2.0% 0.0% 4.9% 3.6% 0.0% 0.0% 0.0% Climate change 0.0% 0.0% 0.7% 0.0% 0.0% 3.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 1.3% 0.0% 0.0% Disaster management 0.0% 0.0% 0.7% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 1.8% 0.0% 0.0% 0.0% Agricultural development 5.6% 0.0% 4.7% 0.0% 3.3% 3.0% 6.1% 0.0% 4.4% 2.0% 0.0% 7.3% 1.8% 5.1% 0.0% 5.9% Regional trade 0.0% 0.0% 0.0% 0.0% 0.0% 3.0% 0.0% 0.0% 0.0% 2.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% International trade 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.9% 0.0% 10.0% 0.0% 0.0% 0.0% 0.0% 0.0% Crime and violence 0.0% 0.0% 2.0% 0.0% 0.0% 6.1% 2.0% 3.6% 4.4% 4.0% 0.0% 0.0% 1.8% 2.6% 0.0% 5.9% Economic growth 0.0% 0.0% 0.7% 5.6% 0.0% 0.0% 3.0% 1.8% 0.9% 0.0% 10.0% 2.4% 1.8% 2.6% 0.0% 0.0% Law and justice 0.0% 10.0% 0.0% 5.6% 0.0% 0.0% 1.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Regulatory and institutional 0.0% 0.0% 0.0% 0.0% 3.3% 0.0% 0.0% 1.8% 0.9% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% framework Information and communications 0.0% 0.0% 0.7% 0.0% 0.0% 0.0% 0.0% 0.0% 0.9% 0.0% 10.0% 0.0% 0.0% 0.0% 0.0% 0.0% technology 69 The World Bank Nigeria Country Survey 2013 A. General Issues facing Nigeria (continued) When considering development priorities, which ONE development priority below is the most important in Nigeria? Which ONE is the second most important priority? Which ONE is the third most important priority? rd 3 MOST Important Office of Office of Employee Consultant Financial NGO/CBO/ Indep. Faith- Percentage of the Parliamen- of a on Bank Local Private Sector/ Private Govt. Trade Based Judiciary Respondents President tarian Ministry Project PMU Government Sector Bank Foundation Media Inst. Union Group Academia Branch Other Rural development 0.0% 0.0% 6.2% 0.0% 6.7% 3.0% 1.0% 5.4% 3.5% 4.0% 0.0% 2.4% 3.6% 6.4% 0.0% 0.0% Education 5.3% 10.0% 2.7% 22.2% 16.7% 6.1% 6.1% 12.5% 5.3% 4.0% 10.0% 0.0% 14.3% 10.3% 0.0% 3.0% Social protection 0.0% 0.0% 3.4% 0.0% 0.0% 0.0% 0.0% 3.6% 2.7% 2.0% 0.0% 0.0% 1.8% 5.1% 0.0% 0.0% Transport 0.0% 0.0% 2.7% 0.0% 3.3% 0.0% 1.0% 1.8% 1.8% 0.0% 0.0% 2.4% 1.8% 1.3% 0.0% 0.0% Basic infrastructure 5.3% 20.0% 4.1% 5.6% 10.0% 15.2% 7.1% 5.4% 8.0% 6.0% 0.0% 12.2% 3.6% 2.6% 0.0% 6.1% Poverty reduction 5.3% 0.0% 8.2% 11.1% 6.7% 6.1% 3.1% 3.6% 4.4% 14.0% 20.0% 14.6% 10.7% 2.6% 8.3% 9.1% Public sector reform 0.0% 10.0% 1.4% 11.1% 3.3% 0.0% 2.0% 0.0% 0.9% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 3.0% Regional integration 5.3% 0.0% 0.7% 0.0% 0.0% 0.0% 0.0% 0.0% 0.9% 4.0% 0.0% 0.0% 0.0% 0.0% 0.0% 3.0% Global integration 0.0% 10.0% 1.4% 0.0% 0.0% 0.0% 0.0% 1.8% 0.9% 0.0% 0.0% 0.0% 0.0% 1.3% 0.0% 0.0% Gender 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 1.0% 1.8% 1.8% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 3.0% Domestic private sector 5.3% 0.0% 0.7% 0.0% 0.0% 0.0% 1.0% 1.8% 0.9% 0.0% 0.0% 0.0% 0.0% 1.3% 0.0% 0.0% development Foreign direct investment 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 1.8% 1.8% 0.0% 0.0% 2.4% 0.0% 0.0% 0.0% 0.0% Water and sanitation 10.5% 0.0% 1.4% 0.0% 0.0% 0.0% 2.0% 1.8% 0.9% 2.0% 0.0% 2.4% 1.8% 1.3% 8.3% 0.0% Anti-corruption 26.3% 0.0% 4.8% 5.6% 0.0% 24.2% 10.2% 5.4% 4.4% 6.0% 0.0% 2.4% 7.1% 11.5% 25.0% 3.0% Monitoring and evaluation 0.0% 0.0% 0.7% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 2.0% 10.0% 0.0% 3.6% 1.3% 0.0% 6.1% Public financial 0.0% 0.0% 0.7% 0.0% 6.7% 0.0% 1.0% 1.8% 0.0% 0.0% 0.0% 0.0% 0.0% 1.3% 0.0% 3.0% management Job creation/employment 0.0% 0.0% 7.5% 11.1% 16.7% 3.0% 15.3% 5.4% 7.1% 8.0% 10.0% 17.1% 10.7% 11.5% 16.7% 12.1% Youth employment 0.0% 0.0% 4.8% 5.6% 0.0% 3.0% 5.1% 1.8% 0.0% 2.0% 0.0% 4.9% 1.8% 3.8% 0.0% 0.0% Governance 0.0% 0.0% 2.7% 5.6% 3.3% 6.1% 3.1% 1.8% 4.4% 6.0% 10.0% 0.0% 0.0% 3.8% 0.0% 6.1% Financial markets 0.0% 0.0% 0.7% 0.0% 0.0% 3.0% 1.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 1.3% 0.0% 0.0% Urban development 0.0% 0.0% 0.7% 0.0% 3.3% 0.0% 1.0% 1.8% 0.0% 4.0% 0.0% 0.0% 0.0% 0.0% 0.0% 3.0% Natural resource 0.0% 0.0% 2.1% 0.0% 0.0% 0.0% 3.1% 1.8% 2.7% 2.0% 0.0% 2.4% 1.8% 1.3% 0.0% 0.0% management Environmental 0.0% 0.0% 0.7% 5.6% 6.7% 0.0% 0.0% 0.0% 3.5% 0.0% 0.0% 0.0% 1.8% 1.3% 0.0% 0.0% sustainability Equality of opportunity 0.0% 10.0% 1.4% 0.0% 0.0% 3.0% 3.1% 1.8% 0.0% 0.0% 0.0% 4.9% 1.8% 1.3% 0.0% 0.0% Health 15.8% 0.0% 8.9% 0.0% 6.7% 9.1% 3.1% 3.6% 9.7% 4.0% 10.0% 7.3% 7.1% 9.0% 8.3% 6.1% Communicable/non- 0.0% 0.0% 0.7% 5.6% 0.0% 0.0% 2.0% 1.8% 0.0% 0.0% 0.0% 0.0% 1.8% 0.0% 0.0% 3.0% communicable diseases Energy 10.5% 10.0% 4.1% 0.0% 0.0% 6.1% 8.2% 7.1% 4.4% 16.0% 0.0% 2.4% 8.9% 3.8% 8.3% 9.1% Food security 0.0% 10.0% 4.8% 0.0% 0.0% 3.0% 4.1% 1.8% 4.4% 0.0% 0.0% 0.0% 1.8% 2.6% 8.3% 0.0% Climate change 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.9% 0.0% 0.0% 0.0% 0.0% 1.3% 0.0% 0.0% Disaster management 5.3% 0.0% 0.7% 0.0% 0.0% 6.1% 0.0% 0.0% 0.9% 4.0% 0.0% 2.4% 0.0% 0.0% 0.0% 0.0% Agricultural development 5.3% 10.0% 10.3% 0.0% 0.0% 3.0% 8.2% 12.5% 12.4% 4.0% 10.0% 7.3% 5.4% 9.0% 8.3% 12.1% Regional trade 0.0% 0.0% 0.0% 5.6% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 2.4% 0.0% 0.0% 0.0% 0.0% International trade 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.9% 0.0% 0.0% 0.0% 0.0% 2.6% 0.0% 0.0% Crime and violence 0.0% 0.0% 2.7% 5.6% 0.0% 0.0% 1.0% 3.6% 2.7% 4.0% 10.0% 4.9% 0.0% 0.0% 8.3% 3.0% Economic growth 0.0% 0.0% 6.2% 0.0% 3.3% 0.0% 2.0% 5.4% 5.3% 2.0% 10.0% 2.4% 5.4% 0.0% 0.0% 3.0% Law and justice 0.0% 0.0% 1.4% 0.0% 3.3% 0.0% 1.0% 0.0% 0.9% 0.0% 0.0% 2.4% 1.8% 0.0% 0.0% 0.0% Regulatory and institutional 0.0% 10.0% 0.0% 0.0% 3.3% 0.0% 0.0% 0.0% 0.9% 0.0% 0.0% 0.0% 1.8% 1.3% 0.0% 0.0% framework Information and communications 0.0% 0.0% 0.7% 0.0% 0.0% 0.0% 2.0% 1.8% 0.9% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% technology 70 The World Bank Nigeria Country Survey 2013 A. General Issues facing Nigeria (continued) Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Nigeria? (Choose no more than THREE) Percentage of Office of Office of Employee Consultant Financial NGO/CBO/ Indep. Faith- Respondents the Parliamen- of a on Bank Local Private Sector/ Private Govt. Trade Based Judiciary (Responses Combined) President tarian Ministry Project PMU Government Sector Bank Foundation Media Inst. Union Group Academia Branch Other Water and sanitation 10.5% 0.0% 5.9% 0.0% 6.7% 0.0% 2.0% 3.5% 3.5% 7.8% 0.0% 14.6% 1.7% 3.6% 16.7% 2.9% Equality of opportunity 0.0% 0.0% 8.6% 11.1% 6.7% 9.1% 5.9% 10.5% 7.0% 13.7% 10.0% 7.3% 12.1% 9.5% 0.0% 11.4% Economic growth 31.6% 20.0% 25.7% 33.3% 16.7% 33.3% 27.7% 40.4% 30.4% 35.3% 40.0% 46.3% 32.8% 35.7% 41.7% 28.6% Climate change 0.0% 0.0% 0.7% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 1.7% 1.2% 0.0% 0.0% Disaster management 15.8% 0.0% 1.3% 0.0% 0.0% 0.0% 1.0% 0.0% 3.5% 0.0% 0.0% 2.4% 1.7% 1.2% 8.3% 2.9% Regional integration 0.0% 0.0% 1.3% 0.0% 0.0% 3.0% 3.0% 0.0% 1.7% 2.0% 0.0% 0.0% 0.0% 0.0% 0.0% 5.7% Gender 0.0% 0.0% 0.7% 0.0% 3.3% 0.0% 2.0% 1.8% 2.6% 0.0% 10.0% 0.0% 1.7% 1.2% 0.0% 0.0% Rural development 15.8% 10.0% 27.0% 38.9% 30.0% 6.1% 24.8% 14.0% 22.6% 25.5% 10.0% 12.2% 32.8% 23.8% 16.7% 14.3% Urban development 5.3% 0.0% 2.6% 5.6% 0.0% 24.2% 4.0% 3.5% 1.7% 3.9% 10.0% 2.4% 3.4% 1.2% 8.3% 2.9% Education 52.6% 60.0% 36.2% 38.9% 23.3% 39.4% 33.7% 29.8% 38.3% 21.6% 10.0% 29.3% 22.4% 45.2% 41.7% 42.9% Regulatory framework 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 1.8% 2.6% 2.0% 0.0% 2.4% 1.7% 0.0% 0.0% 0.0% Basic infrastructure 10.5% 20.0% 15.8% 22.2% 20.0% 9.1% 24.8% 26.3% 12.2% 21.6% 10.0% 14.6% 22.4% 20.2% 25.0% 17.1% Social protection 5.3% 0.0% 2.0% 5.6% 3.3% 0.0% 2.0% 3.5% 4.3% 2.0% 0.0% 2.4% 3.4% 9.5% 0.0% 8.6% Law and justice 0.0% 0.0% 2.0% 5.6% 6.7% 9.1% 3.0% 0.0% 6.1% 5.9% 0.0% 4.9% 3.4% 1.2% 0.0% 5.7% Transport 0.0% 10.0% 2.6% 0.0% 13.3% 0.0% 5.9% 3.5% 4.3% 5.9% 0.0% 4.9% 0.0% 0.0% 0.0% 2.9% Crime and violence 5.3% 0.0% 1.3% 5.6% 3.3% 3.0% 7.9% 3.5% 4.3% 5.9% 10.0% 4.9% 10.3% 1.2% 8.3% 5.7% Communicable/non- 0.0% 0.0% 0.7% 0.0% 3.3% 0.0% 0.0% 0.0% 1.7% 0.0% 0.0% 4.9% 0.0% 1.2% 0.0% 0.0% communicable diseases Information and communications 0.0% 10.0% 3.9% 11.1% 0.0% 0.0% 3.0% 1.8% 1.7% 0.0% 10.0% 2.4% 1.7% 0.0% 0.0% 2.9% technology Anti-corruption 31.6% 10.0% 22.4% 27.8% 23.3% 12.1% 29.7% 26.3% 21.7% 31.4% 30.0% 22.0% 25.9% 26.2% 33.3% 20.0% Domestic private sector 0.0% 0.0% 5.3% 0.0% 3.3% 0.0% 1.0% 7.0% 2.6% 3.9% 0.0% 0.0% 5.2% 4.8% 0.0% 5.7% development Foreign direct investment 0.0% 0.0% 0.7% 5.6% 0.0% 0.0% 1.0% 0.0% 1.7% 0.0% 0.0% 4.9% 6.9% 0.0% 0.0% 0.0% Global integration 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 2.0% 1.8% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Energy 26.3% 40.0% 22.4% 16.7% 20.0% 51.5% 18.8% 33.3% 21.7% 19.6% 30.0% 39.0% 22.4% 21.4% 41.7% 22.9% Public sector reform 0.0% 10.0% 2.0% 11.1% 0.0% 0.0% 1.0% 3.5% 0.9% 0.0% 0.0% 0.0% 5.2% 2.4% 0.0% 5.7% Monitoring and evaluation 0.0% 0.0% 0.7% 0.0% 3.3% 0.0% 2.0% 0.0% 3.5% 0.0% 0.0% 2.4% 0.0% 0.0% 8.3% 2.9% Governance 0.0% 30.0% 10.5% 11.1% 16.7% 9.1% 3.0% 7.0% 10.4% 7.8% 10.0% 9.8% 12.1% 14.3% 0.0% 14.3% Natural resource 5.3% 0.0% 5.3% 0.0% 6.7% 0.0% 6.9% 1.8% 2.6% 3.9% 10.0% 7.3% 0.0% 4.8% 0.0% 0.0% management Environmental 0.0% 10.0% 2.0% 0.0% 3.3% 0.0% 1.0% 1.8% 3.5% 2.0% 0.0% 0.0% 1.7% 1.2% 0.0% 0.0% sustainability Health 15.8% 0.0% 11.2% 5.6% 13.3% 18.2% 6.9% 7.0% 12.2% 9.8% 0.0% 2.4% 8.6% 7.1% 0.0% 8.6% Public financial 0.0% 0.0% 2.0% 0.0% 3.3% 3.0% 0.0% 1.8% 4.3% 0.0% 0.0% 2.4% 0.0% 1.2% 0.0% 2.9% management Agricultural development 31.6% 10.0% 18.4% 11.1% 26.7% 18.2% 18.8% 22.8% 27.8% 23.5% 40.0% 14.6% 22.4% 26.2% 8.3% 22.9% Job creation/employment 31.6% 50.0% 45.4% 22.2% 36.7% 39.4% 34.7% 38.6% 33.9% 33.3% 40.0% 26.8% 34.5% 29.8% 41.7% 37.1% Financial markets 0.0% 0.0% 0.7% 0.0% 0.0% 6.1% 1.0% 1.8% 0.0% 0.0% 10.0% 0.0% 0.0% 1.2% 0.0% 0.0% Trade and exports 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 2.0% 0.0% 0.9% 0.0% 0.0% 4.9% 0.0% 1.2% 0.0% 0.0% Food security 0.0% 0.0% 9.9% 5.6% 3.3% 3.0% 10.9% 1.8% 3.5% 7.8% 10.0% 7.3% 1.7% 1.2% 0.0% 0.0% Other 0.0% 10.0% 0.7% 0.0% 3.3% 3.0% 1.0% 0.0% 0.0% 2.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 71 The World Bank Nigeria Country Survey 2013 A. General Issues facing Nigeria (continued) Economic growth can be driven by a number of factors. Which THREE areas below do you believe would contribute most to generating economic growth in Nigeria? (Choose no more than THREE) Percentage of Office of Office of Employee Consultant Financial NGO/CBO/ Indep. Faith- Respondents the Parliamen- of a on Bank Local Private Sector/ Private Govt. Trade Based Judiciary (Responses Combined) President tarian Ministry Project PMU Government Sector Bank Foundation Media Inst. Union Group Academia Branch Other Energy 47.4% 55.6% 52.6% 61.1% 56.7% 45.5% 53.5% 45.6% 58.6% 76.0% 40.0% 63.4% 60.3% 47.6% 50.0% 48.6% Equality of opportunity 0.0% 0.0% 6.6% 11.1% 10.0% 0.0% 3.0% 7.0% 5.2% 8.0% 20.0% 12.2% 5.2% 3.6% 0.0% 2.9% Social protection 0.0% 0.0% 0.7% 5.6% 3.3% 3.0% 2.0% 3.5% 2.6% 0.0% 0.0% 2.4% 3.4% 1.2% 0.0% 0.0% Global integration 0.0% 0.0% 2.0% 0.0% 0.0% 3.0% 3.0% 7.0% 1.7% 4.0% 0.0% 2.4% 0.0% 1.2% 0.0% 5.7% Climate change 15.8% 0.0% 1.3% 0.0% 0.0% 0.0% 1.0% 0.0% 0.0% 0.0% 0.0% 0.0% 1.7% 0.0% 8.3% 0.0% Anti-corruption 15.8% 0.0% 19.7% 27.8% 10.0% 51.5% 26.7% 36.8% 25.0% 14.0% 30.0% 26.8% 31.0% 21.4% 16.7% 22.9% Disaster management 0.0% 0.0% 0.7% 0.0% 0.0% 0.0% 1.0% 1.8% 0.0% 0.0% 0.0% 2.4% 0.0% 1.2% 0.0% 0.0% Rural development 15.8% 0.0% 13.2% 5.6% 23.3% 6.1% 7.9% 1.8% 15.5% 14.0% 10.0% 19.5% 5.2% 11.9% 0.0% 2.9% Foreign direct investment 5.3% 11.1% 11.2% 0.0% 10.0% 6.1% 5.0% 5.3% 8.6% 6.0% 10.0% 9.8% 8.6% 8.3% 8.3% 14.3% Urban development 0.0% 0.0% 2.6% 5.6% 6.7% 18.2% 6.9% 0.0% 1.7% 2.0% 10.0% 2.4% 3.4% 0.0% 0.0% 2.9% Water and sanitation 5.3% 0.0% 1.3% 0.0% 3.3% 0.0% 1.0% 3.5% 2.6% 0.0% 0.0% 9.8% 1.7% 2.4% 8.3% 0.0% Education 52.6% 33.3% 34.2% 16.7% 13.3% 30.3% 28.7% 24.6% 31.9% 24.0% 0.0% 14.6% 17.2% 45.2% 33.3% 28.6% Information and communications 5.3% 11.1% 2.6% 11.1% 10.0% 0.0% 3.0% 1.8% 4.3% 4.0% 0.0% 2.4% 12.1% 4.8% 16.7% 2.9% technology Regulatory and institutional 0.0% 0.0% 0.7% 5.6% 3.3% 9.1% 1.0% 10.5% 1.7% 2.0% 10.0% 2.4% 3.4% 4.8% 8.3% 8.6% framework Communicable/non- 0.0% 0.0% 1.3% 0.0% 0.0% 3.0% 0.0% 1.8% 0.0% 2.0% 0.0% 2.4% 3.4% 0.0% 0.0% 0.0% communicable diseases Trade and exports 5.3% 22.2% 5.3% 5.6% 3.3% 24.2% 12.9% 7.0% 2.6% 4.0% 10.0% 14.6% 8.6% 11.9% 0.0% 8.6% Public sector reform 5.3% 11.1% 4.6% 11.1% 3.3% 3.0% 7.9% 1.8% 4.3% 2.0% 0.0% 2.4% 5.2% 1.2% 0.0% 5.7% Regional integration 0.0% 11.1% 0.0% 0.0% 3.3% 3.0% 0.0% 3.5% 0.0% 0.0% 0.0% 2.4% 0.0% 0.0% 0.0% 0.0% Domestic private sector 5.3% 22.2% 4.6% 11.1% 10.0% 3.0% 4.0% 5.3% 2.6% 4.0% 10.0% 0.0% 0.0% 7.1% 8.3% 8.6% development Job creation/employment 42.1% 22.2% 28.9% 38.9% 23.3% 39.4% 22.8% 35.1% 24.1% 26.0% 20.0% 17.1% 29.3% 16.7% 33.3% 37.1% Agricultural development 21.1% 33.3% 25.0% 27.8% 16.7% 9.1% 38.6% 24.6% 32.8% 36.0% 20.0% 31.7% 27.6% 29.8% 41.7% 17.1% Food security 0.0% 0.0% 5.3% 0.0% 0.0% 0.0% 4.0% 3.5% 7.8% 6.0% 10.0% 4.9% 3.4% 3.6% 0.0% 2.9% Governance 5.3% 11.1% 10.5% 5.6% 33.3% 9.1% 8.9% 8.8% 11.2% 6.0% 20.0% 9.8% 8.6% 21.4% 16.7% 14.3% Transport 0.0% 0.0% 4.6% 5.6% 10.0% 0.0% 4.0% 0.0% 2.6% 6.0% 0.0% 4.9% 3.4% 3.6% 0.0% 11.4% Monitoring and evaluation 0.0% 0.0% 3.9% 0.0% 3.3% 3.0% 1.0% 0.0% 2.6% 6.0% 0.0% 2.4% 3.4% 1.2% 0.0% 0.0% Gender 0.0% 0.0% 0.7% 0.0% 0.0% 0.0% 1.0% 0.0% 0.0% 2.0% 0.0% 2.4% 3.4% 0.0% 0.0% 0.0% Natural resource 5.3% 22.2% 15.8% 16.7% 0.0% 6.1% 5.0% 10.5% 9.5% 8.0% 0.0% 9.8% 10.3% 11.9% 8.3% 14.3% management Environmental 5.3% 0.0% 2.0% 0.0% 3.3% 0.0% 3.0% 5.3% 2.6% 2.0% 0.0% 4.9% 3.4% 1.2% 8.3% 2.9% sustainability Health 10.5% 0.0% 7.2% 0.0% 0.0% 3.0% 4.0% 0.0% 11.2% 10.0% 0.0% 2.4% 5.2% 7.1% 0.0% 2.9% Basic infrastructure 21.1% 11.1% 15.1% 27.8% 30.0% 9.1% 25.7% 24.6% 13.8% 10.0% 60.0% 12.2% 15.5% 22.6% 8.3% 11.4% Law and justice 0.0% 0.0% 2.0% 0.0% 0.0% 3.0% 3.0% 1.8% 3.4% 2.0% 0.0% 0.0% 3.4% 0.0% 16.7% 5.7% Crime and violence 0.0% 0.0% 2.6% 0.0% 3.3% 3.0% 3.0% 3.5% 1.7% 2.0% 0.0% 2.4% 1.7% 0.0% 0.0% 2.9% Public financial 0.0% 11.1% 6.6% 0.0% 3.3% 3.0% 5.9% 7.0% 2.6% 6.0% 10.0% 0.0% 5.2% 2.4% 8.3% 11.4% management Financial markets 0.0% 0.0% 2.6% 0.0% 0.0% 3.0% 0.0% 5.3% 0.9% 2.0% 10.0% 0.0% 5.2% 4.8% 0.0% 2.9% Other 5.3% 11.1% 0.7% 0.0% 3.3% 0.0% 1.0% 0.0% 0.9% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 72 The World Bank Nigeria Country Survey 2013 B. Overall Attitudes toward the World Bank (1-Not familiar at all, 10-Extremely familiar; 1-Not effective at all, 10-Very effective; 1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups 73 The World Bank Nigeria Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) When thinking about how the World Bank can have the most impact on development results in Nigeria, in which sectoral areas do you believe the World Bank should focus most of its attention and resources in Nigeria? (Choose no more than THREE) Percentage of Office of Office of Employee Consultant Financial NGO/CBO/ Indep. Faith- Respondents the Parliamen- of a on Bank Local Private Sector/ Private Govt. Trade Based Judiciary (Responses Combined) President tarian Ministry Project PMU Government Sector Bank Foundation Media Inst. Union Group Academia Branch Other Rural development 15.8% 50.0% 37.3% 16.7% 40.0% 27.3% 31.7% 21.1% 32.2% 37.3% 40.0% 46.3% 34.5% 39.3% 25.0% 17.6% Education 47.4% 50.0% 36.6% 33.3% 20.0% 66.7% 38.6% 40.4% 40.9% 25.5% 70.0% 39.0% 44.8% 48.8% 66.7% 38.2% Social protection 0.0% 0.0% 2.0% 0.0% 6.7% 0.0% 1.0% 1.8% 3.5% 2.0% 0.0% 2.4% 0.0% 2.4% 0.0% 2.9% Governance 0.0% 30.0% 7.8% 16.7% 16.7% 0.0% 7.9% 5.3% 8.7% 5.9% 0.0% 9.8% 5.2% 6.0% 8.3% 8.8% Transport 5.3% 20.0% 4.6% 5.6% 13.3% 0.0% 5.0% 3.5% 3.5% 2.0% 0.0% 0.0% 3.4% 1.2% 0.0% 8.8% Poverty reduction 36.8% 20.0% 23.5% 16.7% 20.0% 12.1% 22.8% 26.3% 16.5% 35.3% 30.0% 22.0% 17.2% 14.3% 16.7% 11.8% Public sector reform 5.3% 10.0% 5.2% 11.1% 10.0% 21.2% 2.0% 1.8% 2.6% 5.9% 0.0% 0.0% 5.2% 1.2% 0.0% 14.7% Regional integration 0.0% 0.0% 0.7% 0.0% 0.0% 0.0% 1.0% 0.0% 0.9% 0.0% 0.0% 0.0% 0.0% 1.2% 0.0% 0.0% Gender 0.0% 0.0% 3.3% 5.6% 0.0% 3.0% 0.0% 3.5% 4.3% 0.0% 0.0% 2.4% 0.0% 2.4% 0.0% 0.0% Crime and violence 10.5% 0.0% 4.6% 0.0% 0.0% 12.1% 3.0% 5.3% 8.7% 7.8% 0.0% 4.9% 13.8% 2.4% 0.0% 5.9% Domestic private sector 5.3% 0.0% 3.3% 0.0% 3.3% 0.0% 5.9% 5.3% 1.7% 3.9% 0.0% 4.9% 6.9% 1.2% 8.3% 5.9% development Foreign direct investment 0.0% 0.0% 5.2% 11.1% 0.0% 0.0% 5.0% 1.8% 5.2% 3.9% 0.0% 2.4% 3.4% 2.4% 16.7% 2.9% Water and sanitation 5.3% 0.0% 6.5% 0.0% 13.3% 0.0% 2.0% 1.8% 4.3% 3.9% 0.0% 2.4% 0.0% 0.0% 0.0% 2.9% Energy 21.1% 30.0% 35.3% 27.8% 16.7% 42.4% 33.7% 28.1% 28.7% 43.1% 30.0% 31.7% 25.9% 31.0% 41.7% 32.4% Monitoring and evaluation 0.0% 0.0% 1.3% 11.1% 0.0% 0.0% 0.0% 5.3% 1.7% 2.0% 0.0% 7.3% 3.4% 6.0% 0.0% 2.9% Public financial 0.0% 10.0% 3.3% 5.6% 6.7% 3.0% 5.9% 5.3% 2.6% 3.9% 10.0% 7.3% 0.0% 3.6% 0.0% 11.8% management Job creation/employment 42.1% 0.0% 17.6% 27.8% 20.0% 33.3% 29.7% 17.5% 23.5% 27.5% 10.0% 22.0% 31.0% 22.6% 33.3% 32.4% Financial markets 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 2.0% 3.5% 0.9% 0.0% 0.0% 2.4% 0.0% 2.4% 8.3% 5.9% Urban development 0.0% 0.0% 3.3% 11.1% 0.0% 0.0% 3.0% 1.8% 1.7% 5.9% 0.0% 0.0% 3.4% 0.0% 0.0% 2.9% Environmental 0.0% 0.0% 3.9% 5.6% 3.3% 0.0% 2.0% 1.8% 0.9% 0.0% 0.0% 4.9% 1.7% 2.4% 0.0% 0.0% sustainability Equality of opportunity 0.0% 0.0% 1.3% 0.0% 6.7% 0.0% 3.0% 3.5% 1.7% 3.9% 0.0% 0.0% 5.2% 0.0% 0.0% 2.9% Health 21.1% 20.0% 15.0% 16.7% 23.3% 15.2% 10.9% 22.8% 19.1% 17.6% 40.0% 17.1% 20.7% 15.5% 25.0% 23.5% Global integration 0.0% 0.0% 0.7% 0.0% 0.0% 0.0% 0.0% 0.0% 0.9% 0.0% 0.0% 4.9% 1.7% 1.2% 0.0% 0.0% Food security 0.0% 0.0% 5.9% 5.6% 3.3% 3.0% 3.0% 1.8% 3.5% 2.0% 10.0% 7.3% 3.4% 2.4% 8.3% 0.0% Climate change 15.8% 0.0% 2.0% 0.0% 0.0% 0.0% 1.0% 0.0% 0.0% 0.0% 0.0% 0.0% 1.7% 0.0% 8.3% 0.0% Agricultural development 21.1% 20.0% 26.8% 16.7% 16.7% 21.2% 27.7% 26.3% 30.4% 21.6% 20.0% 14.6% 24.1% 29.8% 8.3% 29.4% International trade 0.0% 10.0% 2.0% 0.0% 3.3% 0.0% 2.0% 1.8% 0.0% 0.0% 0.0% 4.9% 1.7% 1.2% 0.0% 2.9% Regional trade 0.0% 0.0% 0.0% 0.0% 3.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 2.4% 0.0% 1.2% 8.3% 0.0% Economic growth 0.0% 10.0% 11.8% 11.1% 6.7% 18.2% 9.9% 8.8% 12.2% 15.7% 0.0% 12.2% 8.6% 11.9% 0.0% 5.9% Law and justice 5.3% 0.0% 0.0% 0.0% 3.3% 0.0% 2.0% 1.8% 1.7% 2.0% 0.0% 0.0% 0.0% 0.0% 0.0% 2.9% Regulatory framework 10.5% 0.0% 0.7% 0.0% 3.3% 0.0% 0.0% 5.3% 0.0% 0.0% 0.0% 0.0% 3.4% 2.4% 0.0% 0.0% Communicable/non- 0.0% 0.0% 0.0% 0.0% 6.7% 0.0% 0.0% 1.8% 0.9% 2.0% 10.0% 0.0% 0.0% 0.0% 0.0% 0.0% communicable diseases Basic infrastructure 10.5% 10.0% 11.1% 27.8% 26.7% 15.2% 15.8% 26.3% 8.7% 5.9% 20.0% 9.8% 13.8% 21.4% 8.3% 8.8% Natural resource 0.0% 10.0% 1.3% 0.0% 6.7% 0.0% 5.0% 3.5% 4.3% 3.9% 0.0% 4.9% 5.2% 3.6% 0.0% 0.0% management Anti-corruption 5.3% 0.0% 7.8% 11.1% 0.0% 6.1% 12.9% 14.0% 20.0% 7.8% 10.0% 0.0% 6.9% 11.9% 8.3% 11.8% Information and communications 5.3% 0.0% 2.0% 0.0% 0.0% 0.0% 2.0% 0.0% 1.7% 0.0% 0.0% 4.9% 1.7% 3.6% 0.0% 2.9% technology Disaster management 0.0% 0.0% 1.3% 0.0% 0.0% 0.0% 1.0% 0.0% 0.0% 2.0% 0.0% 2.4% 0.0% 0.0% 0.0% 0.0% Other 5.3% 0.0% 0.7% 0.0% 0.0% 0.0% 1.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 2.4% 0.0% 0.0% 74 The World Bank Nigeria Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) When thinking about the World Bank’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Nigeria? GREATEST Value Office of Office of Employee Consultant Financial NGO/CBO/ Indep. Faith- Percentage of the Parliamen- of a on Bank Local Private Sector/ Private Govt. Trade Based Judiciary Respondents President tarian Ministry Project PMU Government Sector Bank Foundation Media Inst. Union Group Academia Branch Other Financial resources 52.6% 44.4% 43.2% 33.3% 44.8% 57.6% 36.4% 48.2% 38.1% 37.3% 0.0% 39.0% 43.4% 40.2% 41.7% 43.8% Mobilizing third party 0.0% 11.1% 6.2% 0.0% 20.7% 3.0% 4.0% 5.4% 8.0% 9.8% 0.0% 9.8% 5.7% 4.9% 0.0% 3.1% financial resources Technical assistance 10.5% 11.1% 15.1% 22.2% 6.9% 9.1% 17.2% 10.7% 11.5% 9.8% 71.4% 7.3% 20.8% 15.9% 8.3% 21.9% Policy advice 21.1% 0.0% 4.1% 11.1% 6.9% 6.1% 6.1% 10.7% 8.0% 9.8% 14.3% 2.4% 5.7% 2.4% 8.3% 15.6% Development partner 0.0% 11.1% 11.0% 16.7% 3.4% 6.1% 5.1% 8.9% 8.8% 11.8% 14.3% 7.3% 7.5% 6.1% 0.0% 6.3% coordination Data 0.0% 11.1% 2.1% 0.0% 0.0% 3.0% 4.0% 0.0% 5.3% 2.0% 0.0% 7.3% 0.0% 4.9% 16.7% 0.0% Training/capacity building 0.0% 11.1% 15.8% 16.7% 10.3% 9.1% 18.2% 8.9% 12.4% 11.8% 0.0% 17.1% 5.7% 20.7% 16.7% 6.3% Studies/analyses 15.8% 0.0% 0.7% 0.0% 3.4% 3.0% 0.0% 0.0% 0.0% 3.9% 0.0% 2.4% 5.7% 2.4% 8.3% 3.1% Convening/facilitating 0.0% 0.0% 0.7% 0.0% 0.0% 0.0% 2.0% 1.8% 1.8% 2.0% 0.0% 2.4% 3.8% 1.2% 0.0% 0.0% Linkage to non-Bank 0.0% 0.0% 0.0% 0.0% 3.4% 0.0% 4.0% 3.6% 5.3% 2.0% 0.0% 4.9% 1.9% 1.2% 0.0% 0.0% expertise Other 0.0% 0.0% 1.4% 0.0% 0.0% 3.0% 3.0% 1.8% 0.9% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% nd 2 GREATEST Value Office of Office of Employee Consultant Financial NGO/CBO/ Indep. Faith- Percentage of the Parliamen- of a on Bank Local Private Sector/ Private Govt. Trade Based Judiciary Respondents President tarian Ministry Project PMU Government Sector Bank Foundation Media Inst. Union Group Academia Branch Other Financial resources 0.0% 11.1% 14.5% 27.8% 7.1% 12.1% 15.2% 16.1% 10.5% 13.7% 16.7% 17.1% 5.7% 6.3% 16.7% 9.7% Mobilizing third party 26.3% 11.1% 13.1% 0.0% 7.1% 15.2% 12.1% 7.1% 9.6% 13.7% 16.7% 7.3% 11.3% 2.5% 16.7% 3.2% financial resources Technical assistance 26.3% 33.3% 17.9% 27.8% 39.3% 9.1% 13.1% 16.1% 14.0% 21.6% 0.0% 26.8% 20.8% 16.3% 41.7% 22.6% Policy advice 5.3% 0.0% 7.6% 22.2% 10.7% 6.1% 5.1% 10.7% 5.3% 7.8% 16.7% 14.6% 7.5% 8.8% 0.0% 12.9% Development partner 10.5% 11.1% 9.0% 5.6% 7.1% 30.3% 12.1% 8.9% 12.3% 11.8% 33.3% 0.0% 13.2% 8.8% 0.0% 16.1% coordination Data 0.0% 0.0% 3.4% 5.6% 0.0% 3.0% 6.1% 7.1% 3.5% 0.0% 0.0% 7.3% 7.5% 2.5% 0.0% 9.7% Training/capacity building 21.1% 33.3% 26.2% 5.6% 7.1% 15.2% 19.2% 21.4% 25.4% 21.6% 16.7% 17.1% 15.1% 22.5% 8.3% 12.9% Studies/analyses 0.0% 0.0% 4.8% 0.0% 14.3% 6.1% 8.1% 5.4% 8.8% 3.9% 0.0% 4.9% 7.5% 15.0% 8.3% 9.7% Convening/facilitating 0.0% 0.0% 1.4% 0.0% 7.1% 3.0% 4.0% 1.8% 3.5% 3.9% 0.0% 2.4% 7.5% 7.5% 0.0% 3.2% Linkage to non-Bank 10.5% 0.0% 2.1% 5.6% 0.0% 0.0% 4.0% 3.6% 5.3% 2.0% 0.0% 0.0% 3.8% 7.5% 8.3% 0.0% expertise Other 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 1.0% 1.8% 1.8% 0.0% 0.0% 2.4% 0.0% 2.5% 0.0% 0.0% 75 The World Bank Nigeria Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) Which of the following do you identify as the World Bank’s greatest WEAKNESSES in its work in Nigeria? (Choose no more than TWO) Percentage of Office of Office of Employee Consultant Financial NGO/CBO/ Indep. Faith- Respondents the Parliamen- of a on Bank Local Private Sector/ Private Govt. Trade Based Judiciary (Responses Combined) President tarian Ministry Project PMU Government Sector Bank Foundation Media Inst. Union Group Academia Branch Other Imposing technocratic solutions without regard to 17.6% 50.0% 25.2% 50.0% 20.0% 15.6% 20.6% 28.1% 21.9% 30.6% 40.0% 25.0% 15.1% 34.1% 36.4% 33.3% political and societal realities Not exploring alternative 23.5% 0.0% 9.3% 5.6% 10.0% 6.3% 18.6% 8.8% 10.5% 8.2% 20.0% 15.0% 15.1% 12.2% 18.2% 9.1% policy options Too bureaucratic in its operational policies and 23.5% 30.0% 23.2% 22.2% 23.3% 43.8% 19.6% 7.0% 20.2% 22.4% 10.0% 25.0% 18.9% 20.7% 9.1% 21.2% procedures Staff too inaccessible 17.6% 0.0% 17.9% 5.6% 20.0% 37.5% 13.4% 12.3% 19.3% 12.2% 20.0% 25.0% 22.6% 24.4% 36.4% 6.1% Arrogant in its approach 11.8% 10.0% 3.3% 5.6% 3.3% 3.1% 6.2% 1.8% 1.8% 6.1% 0.0% 5.0% 3.8% 2.4% 0.0% 0.0% Not client focused 5.9% 0.0% 4.6% 0.0% 3.3% 3.1% 11.3% 1.8% 6.1% 12.2% 0.0% 2.5% 5.7% 7.3% 9.1% 9.1% The credibility of its 0.0% 0.0% 3.3% 11.1% 6.7% 3.1% 6.2% 8.8% 3.5% 4.1% 0.0% 5.0% 5.7% 4.9% 9.1% 0.0% knowledge/data Not willing to honestly criticize policies and reform 5.9% 0.0% 11.9% 22.2% 23.3% 15.6% 13.4% 14.0% 9.6% 14.3% 10.0% 5.0% 17.0% 8.5% 0.0% 15.2% efforts in the country Too influenced by 11.8% 10.0% 17.2% 16.7% 3.3% 15.6% 20.6% 17.5% 16.7% 14.3% 20.0% 22.5% 13.2% 17.1% 0.0% 24.2% developed countries Not enough public 5.9% 10.0% 19.2% 11.1% 16.7% 12.5% 21.6% 28.1% 17.5% 22.4% 30.0% 20.0% 35.8% 9.8% 27.3% 18.2% disclosure of its work World Bank processes too 23.5% 20.0% 21.9% 16.7% 26.7% 9.4% 9.3% 7.0% 10.5% 8.2% 0.0% 25.0% 1.9% 6.1% 18.2% 9.1% slow and complex Not aligned with country 11.8% 10.0% 7.3% 5.6% 6.7% 0.0% 5.2% 10.5% 7.9% 2.0% 10.0% 5.0% 7.5% 8.5% 0.0% 9.1% priorities Not aligned with other development partners’ 0.0% 0.0% 2.6% 0.0% 0.0% 6.3% 2.1% 5.3% 5.3% 12.2% 0.0% 0.0% 5.7% 2.4% 0.0% 0.0% work Not collaborating enough 11.8% 0.0% 4.6% 0.0% 10.0% 12.5% 4.1% 8.8% 15.8% 14.3% 30.0% 5.0% 5.7% 9.8% 9.1% 15.2% with non-state actors Not adequately sensitive to political/social realities in 17.6% 20.0% 12.6% 16.7% 3.3% 6.3% 8.2% 21.1% 10.5% 12.2% 10.0% 5.0% 5.7% 14.6% 0.0% 9.1% Nigeria Not enough engagement at 0.0% 30.0% 7.9% 11.1% 13.3% 3.1% 6.2% 5.3% 9.6% 2.0% 0.0% 10.0% 7.5% 11.0% 9.1% 3.0% state levels Too much engagement at 0.0% 0.0% 0.7% 0.0% 0.0% 0.0% 1.0% 0.0% 3.5% 0.0% 0.0% 2.5% 0.0% 0.0% 0.0% 3.0% state levels Other 0.0% 10.0% 0.7% 0.0% 3.3% 0.0% 4.1% 3.5% 1.8% 0.0% 0.0% 0.0% 0.0% 2.4% 0.0% 0.0% 76 The World Bank Nigeria Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) Which World Bank instruments do you believe are the MOST effective in reducing poverty in Nigeria? (Choose no more than TWO) Percentage of Office of Office of Employee Consultant Financial NGO/CBO/ Indep. Faith- Respondents the Parliamen- of a on Bank Local Private Sector/ Private Govt. Trade Based Judiciary (Responses Combined) President tarian Ministry Project PMU Government Sector Bank Foundation Media Inst. Union Group Academia Branch Other Investment lending 33.3% 30.0% 39.7% 27.8% 53.3% 57.6% 50.0% 61.4% 39.5% 51.0% 70.0% 51.3% 48.3% 56.0% 25.0% 45.7% Capacity development 44.4% 50.0% 59.6% 55.6% 46.7% 45.5% 44.1% 52.6% 54.4% 45.1% 40.0% 30.8% 48.3% 50.0% 50.0% 45.7% Policy based lending / Budget support to the 22.2% 30.0% 13.2% 16.7% 13.3% 0.0% 10.8% 12.3% 11.4% 11.8% 0.0% 15.4% 12.1% 8.3% 16.7% 14.3% Government Knowledge 11.1% 10.0% 13.9% 5.6% 10.0% 0.0% 15.7% 15.8% 23.7% 7.8% 10.0% 23.1% 19.0% 20.2% 8.3% 14.3% products/services Technical assistance 44.4% 60.0% 38.4% 77.8% 43.3% 30.3% 37.3% 29.8% 31.6% 35.3% 60.0% 41.0% 27.6% 33.3% 50.0% 37.1% Trust Fund management 11.1% 0.0% 16.6% 5.6% 13.3% 39.4% 21.6% 21.1% 24.6% 41.2% 20.0% 12.8% 24.1% 9.5% 16.7% 17.1% Other 5.6% 0.0% 0.0% 0.0% 0.0% 3.0% 1.0% 1.8% 0.0% 0.0% 0.0% 0.0% 1.7% 3.6% 0.0% 8.6% Don’t know 0.0% 0.0% 4.6% 0.0% 6.7% 0.0% 11.8% 3.5% 6.1% 2.0% 0.0% 17.9% 3.4% 4.8% 8.3% 2.9% Which World Bank instruments do you believe are LEAST effective in reducing poverty in Nigeria? (Choose no more than TWO) Percentage of Office of Office of Employee Consultant Financial NGO/CBO/ Indep. Faith- Respondents the Parliamen- of a on Bank Local Private Sector/ Private Govt. Trade Based Judiciary (Responses Combined) President tarian Ministry Project PMU Government Sector Bank Foundation Media Inst. Union Group Academia Branch Other Investment lending 38.9% 20.0% 28.3% 41.2% 20.0% 18.2% 25.0% 26.8% 29.8% 27.5% 0.0% 20.5% 27.6% 25.9% 33.3% 14.7% Capacity development 27.8% 10.0% 19.7% 23.5% 26.7% 33.3% 22.0% 14.3% 12.3% 23.5% 50.0% 20.5% 17.2% 9.9% 8.3% 23.5% Policy based lending / Budget support to the 22.2% 20.0% 28.3% 23.5% 30.0% 24.2% 30.0% 35.7% 31.6% 27.5% 50.0% 33.3% 25.9% 32.1% 25.0% 17.6% Government Knowledge 38.9% 20.0% 18.4% 29.4% 26.7% 48.5% 26.0% 28.6% 14.9% 19.6% 50.0% 33.3% 17.2% 21.0% 25.0% 17.6% products/services Technical assistance 0.0% 50.0% 17.1% 5.9% 20.0% 3.0% 21.0% 14.3% 20.2% 19.6% 20.0% 17.9% 22.4% 18.5% 33.3% 17.6% Trust Fund management 33.3% 40.0% 36.8% 52.9% 43.3% 27.3% 38.0% 46.4% 42.1% 27.5% 20.0% 28.2% 37.9% 37.0% 50.0% 29.4% Other 0.0% 10.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.9% 3.9% 0.0% 0.0% 1.7% 1.2% 0.0% 2.9% Don’t know 5.6% 10.0% 18.4% 5.9% 10.0% 12.1% 20.0% 19.6% 18.4% 23.5% 0.0% 20.5% 19.0% 17.3% 0.0% 32.4% (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups 77 The World Bank Nigeria Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) In addition to the regular relations with the national government as its main interlocutor, which TWO of the following groups should the World Bank collaborate with more in your country to ensure better development results there? (Choose no more than TWO) Percentage of Office of Office of Employee Consultant Financial NGO/CBO/ Indep. Faith- Respondents the Parliamen- of a on Bank Local Private Sector/ Private Govt. Trade Based Judiciary (Responses Combined) President tarian Ministry Project PMU Government Sector Bank Foundation Media Inst. Union Group Academia Branch Other NGOs 63.2% 30.0% 40.1% 41.2% 26.7% 57.6% 32.7% 36.8% 71.6% 43.1% 11.1% 53.7% 36.8% 33.3% 58.3% 23.5% Local Government 26.3% 30.0% 25.0% 5.9% 26.7% 6.1% 14.9% 17.5% 12.9% 19.6% 66.7% 17.1% 12.3% 17.9% 25.0% 17.6% Beneficiaries 5.3% 10.0% 10.5% 23.5% 13.3% 18.2% 12.9% 15.8% 10.3% 19.6% 11.1% 4.9% 8.8% 9.5% 8.3% 8.8% Private sector 10.5% 20.0% 16.4% 35.3% 10.0% 24.2% 28.7% 15.8% 8.6% 13.7% 22.2% 24.4% 17.5% 14.3% 8.3% 29.4% Community Based 36.8% 0.0% 26.3% 11.8% 36.7% 6.1% 18.8% 24.6% 25.9% 13.7% 0.0% 24.4% 35.1% 21.4% 8.3% 17.6% Organizations Development partner 5.3% 20.0% 13.2% 23.5% 6.7% 3.0% 10.9% 14.0% 10.3% 11.8% 11.1% 19.5% 7.0% 9.5% 0.0% 17.6% community Foundations 0.0% 0.0% 3.9% 0.0% 13.3% 6.1% 5.0% 3.5% 6.9% 7.8% 0.0% 9.8% 7.0% 4.8% 16.7% 2.9% Academia/think 0.0% 0.0% 11.8% 5.9% 10.0% 3.0% 17.8% 12.3% 13.8% 2.0% 22.2% 2.4% 5.3% 48.8% 8.3% 11.8% tanks/research institutes Parliament 0.0% 20.0% 1.3% 0.0% 0.0% 9.1% 1.0% 0.0% 0.0% 0.0% 0.0% 2.4% 0.0% 0.0% 16.7% 2.9% Media 5.3% 20.0% 6.6% 17.6% 6.7% 21.2% 8.9% 8.8% 4.3% 33.3% 0.0% 7.3% 10.5% 6.0% 0.0% 11.8% State governments 15.8% 50.0% 24.3% 17.6% 36.7% 18.2% 8.9% 17.5% 11.2% 9.8% 22.2% 12.2% 15.8% 10.7% 16.7% 23.5% Governors’ Forum 0.0% 0.0% 1.3% 5.9% 3.3% 3.0% 1.0% 7.0% 2.6% 2.0% 11.1% 0.0% 0.0% 1.2% 8.3% 5.9% Faith based organizations 5.3% 0.0% 6.6% 5.9% 6.7% 18.2% 11.9% 10.5% 9.5% 5.9% 0.0% 0.0% 33.3% 6.0% 0.0% 2.9% Youth 21.1% 10.0% 9.2% 0.0% 3.3% 3.0% 24.8% 15.8% 11.2% 13.7% 22.2% 14.6% 10.5% 15.5% 25.0% 14.7% Other 0.0% 0.0% 0.0% 0.0% 0.0% 3.0% 0.0% 0.0% 0.0% 2.0% 0.0% 2.4% 0.0% 0.0% 0.0% 2.9% To what extent do you agree with the following statements about the World Bank’s work in Nigeria, on a ten-point scale? (1-Strongly disagree, 10-Strongly agree) *Significantly different between stakeholder groups 78 The World Bank Nigeria Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) To what extent is the World Bank an effective development partner in Nigeria, in terms of each of the following? (1-To no degree at all, 10- To a very significant degree) *Significantly different between stakeholder groups When World Bank assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO) Percentage of Office of Office of Employee Consultant Financial NGO/CBO/ Indep. Faith- Respondents the Parliamen- of a on Bank Local Private Sector/ Private Govt. Trade Based Judiciary (Responses Combined) President tarian Ministry Project PMU Government Sector Bank Foundation Media Inst. Union Group Academia Branch Other The World Bank works too 27.8% 20.0% 20.5% 11.1% 10.0% 41.9% 21.8% 12.3% 17.1% 6.1% 20.0% 20.0% 5.2% 7.2% 18.2% 18.2% slowly The Government works 33.3% 30.0% 32.5% 44.4% 36.7% 12.9% 29.7% 35.1% 33.3% 34.7% 30.0% 40.0% 37.9% 31.3% 9.1% 36.4% inefficiently There is not an adequate level of citizen/civil society 33.3% 20.0% 22.5% 16.7% 16.7% 19.4% 21.8% 24.6% 27.0% 28.6% 30.0% 27.5% 19.0% 25.3% 27.3% 27.3% participation Poor development partner 11.1% 10.0% 22.5% 27.8% 23.3% 38.7% 22.8% 12.3% 19.8% 26.5% 50.0% 22.5% 22.4% 21.7% 18.2% 15.2% coordination The World Bank does not do adequate follow 5.6% 20.0% 10.6% 16.7% 10.0% 3.2% 8.9% 28.1% 10.8% 16.3% 10.0% 22.5% 13.8% 22.9% 18.2% 12.1% through/follow-up Lack of/inadequate levels 11.1% 20.0% 19.9% 27.8% 10.0% 12.9% 19.8% 19.3% 22.5% 18.4% 20.0% 12.5% 20.7% 12.0% 18.2% 18.2% of capacity in Government Political pressures and 27.8% 10.0% 35.8% 22.2% 60.0% 19.4% 35.6% 21.1% 23.4% 36.7% 10.0% 15.0% 37.9% 26.5% 36.4% 33.3% obstacles Reforms are not well thought out in light of 27.8% 20.0% 21.2% 5.6% 10.0% 16.1% 17.8% 22.8% 21.6% 10.2% 20.0% 20.0% 12.1% 22.9% 27.3% 12.1% country challenges The World Bank is not sensitive enough to 5.6% 30.0% 7.9% 16.7% 16.7% 22.6% 12.9% 19.3% 16.2% 16.3% 10.0% 17.5% 10.3% 20.5% 9.1% 15.2% political/social realities on the ground Other 0.0% 0.0% 0.7% 0.0% 3.3% 3.2% 3.0% 0.0% 1.8% 2.0% 0.0% 0.0% 5.2% 4.8% 0.0% 0.0% 79 The World Bank Nigeria Country Survey 2013 C. World Bank Effectiveness and Results How effective do you believe the World Bank is in terms of the work it does in the following areas of development in Nigeria, on a ten-point scale? (1-Not effective at all, 10-Very effective) *Significantly different between stakeholder groups 80 The World Bank Nigeria Country Survey 2013 C. World Bank Effectiveness and Results (continued) (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups To what extent do you agree with the following statements about the World Bank in Nigeria, on a ten-point scale? (1-Strongly disagree, 10-Strongly agree) *Significantly different between stakeholder groups D. The World Bank’s Knowledge How frequently do you consult World Bank knowledge work and activities (e.g., data, analysis, reports) in the work you do?* Office of Office of Employee Consultant Financial NGO/CBO/ Indep. Faith- Percentage of the Parliamen- of a on Bank Local Private Sector/ Private Govt. Trade Based Judiciary Respondents President tarian Ministry Project PMU Government Sector Bank Foundation Media Inst. Union Group Academia Branch Other Weekly 11.1% 0.0% 6.8% 5.6% 23.3% 0.0% 5.9% 7.0% 2.6% 7.8% 20.0% 9.8% 0.0% 10.7% 8.3% 5.7% Monthly 27.8% 10.0% 14.9% 44.4% 26.7% 3.0% 10.9% 7.0% 11.3% 17.6% 0.0% 4.9% 3.5% 23.8% 8.3% 20.0% A few times a year 5.6% 30.0% 33.1% 16.7% 26.7% 15.2% 26.7% 36.8% 24.3% 23.5% 20.0% 24.4% 15.8% 32.1% 8.3% 28.6% Rarely 38.9% 30.0% 28.4% 16.7% 16.7% 42.4% 32.7% 22.8% 30.4% 33.3% 40.0% 17.1% 36.8% 21.4% 50.0% 5.7% Never 16.7% 30.0% 16.9% 16.7% 6.7% 39.4% 23.8% 26.3% 31.3% 17.6% 20.0% 43.9% 43.9% 11.9% 25.0% 40.0% *Significantly different between stakeholder groups 81 The World Bank Nigeria Country Survey 2013 D. The World Bank’s Knowledge (continued) When thinking about the development challenges in Nigeria, where do you believe it would be most valuable for the World Bank to focus its knowledge work and activities in the next few years? (Choose no more than THREE) Percentage of Office of Office of Employee Consultant Financial NGO/CBO/ Indep. Faith- Respondents the Parliamen- of a on Bank Local Private Sector/ Private Govt. Trade Based Judiciary (Responses Combined) President tarian Ministry Project PMU Government Sector Bank Foundation Media Inst. Union Group Academia Branch Other Public sector reform 10.5% 30.0% 13.2% 27.8% 16.7% 6.1% 7.8% 5.3% 7.8% 13.7% 0.0% 12.2% 12.1% 2.4% 16.7% 14.3% Gender 0.0% 0.0% 4.0% 5.6% 0.0% 0.0% 2.0% 0.0% 1.7% 2.0% 10.0% 0.0% 0.0% 0.0% 0.0% 0.0% Education 52.6% 40.0% 38.4% 27.8% 30.0% 63.6% 47.1% 29.8% 46.1% 39.2% 90.0% 43.9% 46.6% 53.0% 58.3% 37.1% Domestic private sector 0.0% 0.0% 5.3% 5.6% 6.7% 3.0% 3.9% 3.5% 5.2% 5.9% 0.0% 2.4% 1.7% 4.8% 8.3% 20.0% development Foreign direct investment 10.5% 0.0% 2.0% 5.6% 3.3% 6.1% 1.0% 0.0% 4.3% 3.9% 10.0% 2.4% 8.6% 3.6% 0.0% 2.9% Water and sanitation 5.3% 0.0% 4.0% 0.0% 3.3% 3.0% 2.0% 1.8% 5.2% 0.0% 0.0% 4.9% 3.4% 1.2% 0.0% 0.0% Trade and exports 0.0% 0.0% 0.0% 0.0% 6.7% 0.0% 6.9% 0.0% 1.7% 3.9% 10.0% 7.3% 0.0% 2.4% 0.0% 5.7% (regional/international) Economic growth 26.3% 10.0% 19.9% 27.8% 10.0% 12.1% 21.6% 24.6% 19.1% 25.5% 50.0% 17.1% 8.6% 18.1% 8.3% 8.6% Energy 36.8% 20.0% 38.4% 38.9% 20.0% 36.4% 37.3% 42.1% 33.0% 35.3% 30.0% 34.1% 43.1% 36.1% 41.7% 28.6% Disaster management 5.3% 0.0% 5.3% 0.0% 3.3% 3.0% 2.9% 3.5% 2.6% 3.9% 10.0% 4.9% 5.2% 0.0% 0.0% 2.9% Monitoring and evaluation 0.0% 10.0% 4.6% 11.1% 0.0% 9.1% 2.0% 1.8% 0.9% 2.0% 0.0% 12.2% 0.0% 0.0% 8.3% 0.0% Governance 21.1% 30.0% 14.6% 22.2% 16.7% 24.2% 15.7% 14.0% 7.8% 13.7% 0.0% 2.4% 5.2% 10.8% 8.3% 14.3% Social protection (e.g., pensions, targeted social 0.0% 10.0% 1.3% 0.0% 10.0% 0.0% 0.0% 3.5% 1.7% 2.0% 0.0% 2.4% 1.7% 4.8% 0.0% 0.0% assistance) Climate change 5.3% 0.0% 0.7% 0.0% 0.0% 0.0% 2.0% 0.0% 0.9% 0.0% 0.0% 2.4% 0.0% 1.2% 0.0% 0.0% Poverty reduction 26.3% 30.0% 15.2% 22.2% 26.7% 9.1% 21.6% 19.3% 20.9% 29.4% 30.0% 31.7% 17.2% 19.3% 25.0% 25.7% Law and justice 0.0% 0.0% 1.3% 0.0% 6.7% 3.0% 1.0% 3.5% 4.3% 0.0% 0.0% 0.0% 5.2% 0.0% 8.3% 5.7% Anti-corruption 26.3% 30.0% 19.9% 11.1% 20.0% 15.2% 33.3% 29.8% 26.1% 19.6% 0.0% 7.3% 13.8% 21.7% 25.0% 25.7% Financial markets 0.0% 0.0% 1.3% 0.0% 0.0% 9.1% 0.0% 3.5% 0.9% 2.0% 10.0% 7.3% 1.7% 1.2% 0.0% 0.0% Equality of opportunity 0.0% 0.0% 2.6% 0.0% 0.0% 9.1% 0.0% 0.0% 2.6% 0.0% 0.0% 0.0% 1.7% 2.4% 0.0% 2.9% Urban development 15.8% 0.0% 3.3% 0.0% 3.3% 0.0% 2.0% 1.8% 0.9% 2.0% 0.0% 0.0% 3.4% 0.0% 8.3% 0.0% Crime and violence 0.0% 0.0% 6.0% 0.0% 10.0% 15.2% 2.9% 5.3% 7.8% 5.9% 0.0% 7.3% 8.6% 4.8% 0.0% 0.0% Regional integration 0.0% 0.0% 0.7% 0.0% 3.3% 3.0% 0.0% 0.0% 0.0% 2.0% 0.0% 2.4% 0.0% 0.0% 0.0% 2.9% Information and communications 0.0% 0.0% 2.0% 5.6% 0.0% 3.0% 2.9% 3.5% 1.7% 2.0% 0.0% 7.3% 3.4% 3.6% 8.3% 5.7% technology Transport 5.3% 0.0% 5.3% 5.6% 6.7% 6.1% 3.9% 5.3% 1.7% 7.8% 0.0% 9.8% 1.7% 2.4% 8.3% 0.0% Agricultural development 10.5% 10.0% 19.2% 27.8% 20.0% 12.1% 28.4% 24.6% 20.9% 23.5% 20.0% 14.6% 27.6% 34.9% 33.3% 20.0% Natural resource 0.0% 10.0% 2.0% 5.6% 3.3% 0.0% 2.9% 5.3% 2.6% 0.0% 0.0% 0.0% 0.0% 2.4% 0.0% 2.9% management Public financial 0.0% 10.0% 1.3% 5.6% 6.7% 0.0% 2.0% 5.3% 3.5% 2.0% 0.0% 0.0% 1.7% 2.4% 0.0% 8.6% management Job creation/employment 26.3% 30.0% 22.5% 5.6% 20.0% 18.2% 20.6% 26.3% 21.7% 23.5% 0.0% 17.1% 32.8% 25.3% 8.3% 34.3% Health 10.5% 20.0% 14.6% 11.1% 13.3% 12.1% 12.7% 1.8% 20.0% 3.9% 20.0% 12.2% 22.4% 7.2% 8.3% 14.3% Rural development 0.0% 10.0% 10.6% 16.7% 13.3% 3.0% 4.9% 8.8% 9.6% 15.7% 0.0% 14.6% 6.9% 12.0% 0.0% 2.9% Global integration 0.0% 0.0% 0.7% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 2.4% 0.0% 0.0% 0.0% 0.0% Food security 0.0% 0.0% 5.3% 11.1% 3.3% 0.0% 1.0% 5.3% 5.2% 0.0% 0.0% 7.3% 0.0% 2.4% 0.0% 0.0% Environmental 5.3% 0.0% 2.6% 0.0% 6.7% 0.0% 0.0% 1.8% 0.0% 2.0% 0.0% 2.4% 1.7% 0.0% 0.0% 0.0% sustainability Regulatory framework 0.0% 0.0% 0.7% 0.0% 6.7% 3.0% 0.0% 1.8% 0.0% 2.0% 0.0% 0.0% 1.7% 3.6% 0.0% 2.9% Basic infrastructure 0.0% 0.0% 6.0% 0.0% 3.3% 3.0% 6.9% 10.5% 7.8% 5.9% 10.0% 4.9% 12.1% 10.8% 16.7% 8.6% Communicable/non- 0.0% 0.0% 0.7% 0.0% 0.0% 3.0% 0.0% 3.5% 0.0% 0.0% 0.0% 2.4% 0.0% 0.0% 0.0% 0.0% communicable diseases 82 The World Bank Nigeria Country Survey 2013 D. The World Bank’s Knowledge (continued) In Nigeria, how effective do you believe the World Bank’s knowledge work and activities are at: (1-Not effective at all, 10-Very effective) *Significantly different between stakeholder groups In Nigeria, to what extent do you believe that the World Bank's knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups 83 The World Bank Nigeria Country Survey 2013 D. The World Bank’s Knowledge (continued) (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) *Significantly different between stakeholder groups 84 The World Bank Nigeria Country Survey 2013 E. Working with the World Bank To what extent do you agree/disagree with the following statements, on a ten-point scale? (1-Strongly disagree, 10-Strongly agree) *Significantly different between stakeholder groups F. The Future Role of the World Bank in Nigeria (1-Not a significant role at all, 10-Very significant role) *Significantly different between stakeholder groups 85 The World Bank Nigeria Country Survey 2013 F. The Future Role of the World Bank in Nigeria (continued) Which of the following SHOULD the World Bank do to make itself of greater value in Nigeria? (Choose no more than TWO) Percentage of Office of Office of Employee Consultant Financial NGO/CBO/ Indep. Faith- Respondents the Parliamen- of a on Bank Local Private Sector/ Private Govt. Trade Based Judiciary (Responses Combined) President tarian Ministry Project PMU Government Sector Bank Foundation Media Inst. Union Group Academia Branch Other Improve the quality of its experts as related to 26.3% 40.0% 50.3% 33.3% 50.0% 51.5% 52.5% 50.9% 38.1% 34.7% 66.7% 42.5% 35.1% 50.6% 25.0% 52.9% Nigeria’s specific challenges Reduce the complexity of obtaining World Bank 57.9% 30.0% 37.3% 33.3% 33.3% 30.3% 27.7% 28.1% 39.8% 36.7% 33.3% 50.0% 33.3% 28.9% 33.3% 35.3% financing Focus primarily on 21.1% 10.0% 9.8% 16.7% 16.7% 6.1% 12.9% 17.5% 20.4% 16.3% 22.2% 12.5% 12.3% 14.5% 0.0% 5.9% advocacy issues Improve the competitiveness of its 10.5% 0.0% 7.8% 5.6% 13.3% 9.1% 13.9% 12.3% 8.0% 12.2% 0.0% 10.0% 14.0% 13.3% 16.7% 8.8% financing compared to markets Ensure greater selectivity in 36.8% 20.0% 17.0% 27.8% 16.7% 18.2% 15.8% 17.5% 15.9% 8.2% 22.2% 20.0% 22.8% 8.4% 25.0% 17.6% its work Provide more adequate data/knowledge/statistics/ 5.3% 20.0% 28.8% 16.7% 20.0% 33.3% 31.7% 22.8% 24.8% 24.5% 11.1% 17.5% 19.3% 32.5% 16.7% 14.7% figures on Nigeria’s economy Offer more innovative 15.8% 20.0% 15.7% 27.8% 3.3% 12.1% 6.9% 17.5% 15.0% 20.4% 22.2% 20.0% 22.8% 15.7% 25.0% 5.9% financial products Offer more innovative 10.5% 20.0% 13.7% 16.7% 20.0% 6.1% 10.9% 8.8% 13.3% 12.2% 0.0% 7.5% 14.0% 14.5% 8.3% 8.8% knowledge services Increase availability of Fee- 0.0% 0.0% 4.6% 5.6% 3.3% 0.0% 6.9% 5.3% 9.7% 4.1% 0.0% 2.5% 5.3% 6.0% 8.3% 8.8% Based services Work faster 10.5% 20.0% 10.5% 11.1% 16.7% 18.2% 15.8% 7.0% 9.7% 24.5% 22.2% 12.5% 15.8% 3.6% 16.7% 17.6% Other 0.0% 0.0% 0.7% 0.0% 6.7% 0.0% 3.0% 8.8% 0.9% 0.0% 0.0% 0.0% 0.0% 4.8% 8.3% 5.9% G. Communication and Information Sharing How do you get most of your information about economic and social development issues in Nigeria? (Choose no more than TWO) Percentage of Office of Office of Employee Consultant Financial NGO/CBO/ Indep. Faith- Respondents the Parliamen- of a on Bank Local Private Sector/ Private Govt. Trade Based Judiciary (Responses Combined) President tarian Ministry Project PMU Government Sector Bank Foundation Media Inst. Union Group Academia Branch Other Local newspapers 63.2% 60.0% 65.5% 50.0% 73.3% 25.8% 60.8% 60.7% 50.4% 46.0% 60.0% 61.5% 40.4% 56.6% 75.0% 65.7% International newspapers 10.5% 0.0% 2.7% 16.7% 10.0% 6.5% 3.9% 8.9% 4.3% 6.0% 10.0% 7.7% 15.8% 7.2% 8.3% 11.4% Local radio 26.3% 30.0% 27.0% 5.6% 10.0% 58.1% 17.6% 5.4% 28.7% 24.0% 20.0% 35.9% 33.3% 4.8% 16.7% 22.9% International radio 5.3% 0.0% 2.7% 11.1% 6.7% 3.2% 7.8% 0.0% 4.3% 12.0% 20.0% 5.1% 7.0% 4.8% 0.0% 8.6% Local television 57.9% 10.0% 35.8% 38.9% 33.3% 67.7% 30.4% 37.5% 38.3% 38.0% 40.0% 46.2% 42.1% 26.5% 41.7% 31.4% International television 10.5% 20.0% 15.5% 11.1% 16.7% 9.7% 20.6% 21.4% 10.4% 10.0% 0.0% 5.1% 10.5% 18.1% 16.7% 17.1% Periodicals 5.3% 0.0% 6.1% 5.6% 6.7% 0.0% 4.9% 7.1% 3.5% 4.0% 10.0% 0.0% 1.8% 10.8% 0.0% 2.9% Internet 15.8% 60.0% 30.4% 50.0% 40.0% 19.4% 32.4% 42.9% 33.9% 46.0% 40.0% 25.6% 31.6% 57.8% 16.7% 22.9% Social media 0.0% 10.0% 4.7% 0.0% 0.0% 3.2% 8.8% 7.1% 8.7% 10.0% 0.0% 5.1% 7.0% 4.8% 8.3% 5.7% Blogs 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 1.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Mobile phones 5.3% 0.0% 5.4% 0.0% 3.3% 0.0% 8.8% 5.4% 5.2% 2.0% 0.0% 2.6% 5.3% 6.0% 0.0% 2.9% Instant messaging 5.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 2.6% 0.0% 0.0% 0.0% 0.0% 0.0% 8.3% 0.0% Other 0.0% 0.0% 0.7% 5.6% 0.0% 0.0% 2.0% 3.6% 0.9% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 86 The World Bank Nigeria Country Survey 2013 G. Communication and Information Sharing (continued) How would you prefer to receive information from the World Bank? (Choose no more than TWO) Percentage of Office of Office of Employee Consultant Financial NGO/CBO/ Indep. Faith- Respondents the Parliamen- of a on Bank Local Private Sector/ Private Govt. Trade Based Judiciary (Responses Combined) President tarian Ministry Project PMU Government Sector Bank Foundation Media Inst. Union Group Academia Branch Other World Bank website 36.8% 30.0% 48.0% 16.7% 56.7% 33.3% 47.1% 42.9% 25.4% 35.3% 40.0% 24.4% 32.1% 58.0% 33.3% 51.4% Direct contact with World 10.5% 10.0% 14.5% 27.8% 23.3% 6.1% 9.8% 10.7% 18.4% 29.4% 0.0% 22.0% 7.1% 3.7% 8.3% 11.4% Bank e-newsletters 15.8% 20.0% 22.4% 44.4% 13.3% 6.1% 17.6% 25.0% 26.3% 13.7% 20.0% 12.2% 16.1% 17.3% 8.3% 20.0% Instant messaging 5.3% 20.0% 7.9% 11.1% 3.3% 0.0% 8.8% 3.6% 11.4% 3.9% 20.0% 22.0% 7.1% 3.7% 0.0% 5.7% World Bank seminars/ 36.8% 40.0% 33.6% 33.3% 43.3% 24.2% 24.5% 25.0% 36.0% 35.3% 30.0% 19.5% 37.5% 43.2% 50.0% 34.3% workshops/conferences World Bank Public 26.3% 10.0% 6.6% 0.0% 13.3% 9.1% 18.6% 5.4% 10.5% 5.9% 20.0% 19.5% 12.5% 7.4% 33.3% 14.3% Information Center World Bank publications 5.3% 20.0% 23.0% 16.7% 16.7% 12.1% 16.7% 28.6% 18.4% 27.5% 0.0% 22.0% 32.1% 30.9% 8.3% 11.4% and other written materials Mobile phones 26.3% 10.0% 15.8% 22.2% 16.7% 27.3% 31.4% 25.0% 25.4% 9.8% 20.0% 24.4% 26.8% 13.6% 16.7% 11.4% Social media 5.3% 20.0% 13.2% 22.2% 3.3% 30.3% 19.6% 23.2% 15.8% 27.5% 50.0% 12.2% 10.7% 11.1% 16.7% 22.9% Blogs 0.0% 10.0% 0.0% 0.0% 0.0% 3.0% 0.0% 0.0% 0.9% 0.0% 0.0% 2.4% 0.0% 0.0% 0.0% 0.0% Other 15.8% 0.0% 5.3% 0.0% 0.0% 24.2% 1.0% 5.4% 3.5% 0.0% 0.0% 0.0% 1.8% 2.5% 0.0% 5.7% Are you aware of the World Bank's Access to Information Policy under which the Bank will now disclose any information in its possession that is not a list of exceptions? Office of Office of Employee Consultant Financial NGO/CBO/ Indep. Faith- Percentage of the Parliamen- of a on Bank Local Private Sector/ Private Govt. Trade Based Judiciary Respondents President tarian Ministry Project PMU Government Sector Bank Foundation Media Inst. Union Group Academia Branch Other Yes 42.1% 37.5% 30.6% 16.7% 37.9% 45.5% 27.7% 28.6% 16.4% 31.9% 20.0% 26.3% 22.8% 36.3% 25.0% 18.8% No 57.9% 62.5% 69.4% 83.3% 62.1% 54.5% 72.3% 71.4% 83.6% 68.1% 80.0% 73.7% 77.2% 63.8% 75.0% 81.3% Have you requested information from the World Bank on its activities in the past year?* Office of Office of Employee Consultant Financial NGO/CBO/ Indep. Faith- Percentage of the Parliamen- of a on Bank Local Private Sector/ Private Govt. Trade Based Judiciary Respondents President tarian Ministry Project PMU Government Sector Bank Foundation Media Inst. Union Group Academia Branch Other Yes 47.4% 12.5% 31.3% 33.3% 37.9% 32.3% 36.8% 18.2% 15.7% 34.8% 20.0% 18.4% 7.1% 44.2% 25.0% 16.1% No 52.6% 87.5% 68.7% 66.7% 62.1% 67.7% 63.2% 81.8% 84.3% 65.2% 80.0% 81.6% 92.9% 55.8% 75.0% 83.9% *Significantly different between stakeholder groups Were you able to obtain this information?* Office of Office of Employee Consultant Financial NGO/CBO/ Indep. Faith- Percentage of the Parliamen- of a on Bank Local Private Sector/ Private Govt. Trade Based Judiciary Respondents President tarian Ministry Project PMU Government Sector Bank Foundation Media Inst. Union Group Academia Branch Other Yes 72.7% 100.0% 69.6% 83.3% 100.0% 78.6% 68.8% 45.5% 41.9% 48.3% 100.0% 27.3% 80.0% 80.5% 50.0% 41.7% No 27.3% 0.0% 30.4% 16.7% 0.0% 21.4% 31.3% 54.5% 58.1% 51.7% 0.0% 72.7% 20.0% 19.5% 50.0% 58.3% *Significantly different between stakeholder groups Do you have access to the Internet?* Office of Office of Employee Consultant Financial NGO/CBO/ Indep. Faith- Percentage of the Parliamen- of a on Bank Local Private Sector/ Private Govt. Trade Based Judiciary Respondents President tarian Ministry Project PMU Government Sector Bank Foundation Media Inst. Union Group Academia Branch Other Yes 84.2% 100.0% 93.0% 100.0% 96.6% 93.1% 99.0% 96.4% 93.5% 93.8% 100.0% 83.8% 86.0% 95.1% 75.0% 84.4% No 15.8% 0.0% 7.0% 0.0% 3.4% 6.9% 1.0% 3.6% 6.5% 6.3% 0.0% 16.2% 14.0% 4.9% 25.0% 15.6% *Significantly different between stakeholder groups 87 The World Bank Nigeria Country Survey 2013 G. Communication and Information Sharing (continued) Do you use/have used the World Bank website?* Office of Office of Employee Consultant Financial NGO/CBO/ Indep. Faith- Percentage of the Parliamen- of a on Bank Local Private Sector/ Private Govt. Trade Based Judiciary Respondents President tarian Ministry Project PMU Government Sector Bank Foundation Media Inst. Union Group Academia Branch Other Yes 63.2% 44.4% 56.6% 83.3% 80.0% 50.0% 59.4% 43.6% 45.9% 63.8% 60.0% 40.5% 38.6% 71.6% 41.7% 53.1% No 36.8% 55.6% 43.4% 16.7% 20.0% 50.0% 40.6% 56.4% 54.1% 36.2% 40.0% 59.5% 61.4% 28.4% 58.3% 46.9% *Significantly different between stakeholder groups Which do you primarily use? Office of Office of Employee Consultant Financial NGO/CBO/ Indep. Faith- Percentage of the Parliamen- of a on Bank Local Private Sector/ Private Govt. Trade Based Judiciary Respondents President tarian Ministry Project PMU Government Sector Bank Foundation Media Inst. Union Group Academia Branch Other The World Bank's country 75.0% 25.0% 45.9% 23.1% 33.3% 62.5% 43.5% 41.9% 35.1% 45.7% 33.3% 35.0% 43.5% 45.9% 50.0% 33.3% website The World Bank's main 25.0% 75.0% 54.1% 76.9% 66.7% 37.5% 56.5% 58.1% 64.9% 54.3% 66.7% 65.0% 56.5% 54.1% 50.0% 66.7% website The Internet connection I mainly use when visiting a World Bank website is:* Office of Office of Employee Consultant Financial NGO/CBO/ Indep. Faith- Percentage of the Parliamen- of a on Bank Local Private Sector/ Private Govt. Trade Based Judiciary Respondents President tarian Ministry Project PMU Government Sector Bank Foundation Media Inst. Union Group Academia Branch Other High speed 23.1% 0.0% 46.5% 13.3% 57.7% 56.3% 44.6% 35.3% 38.2% 52.9% 66.7% 42.1% 30.4% 39.1% 0.0% 47.4% Dial-up 15.4% 0.0% 11.1% 6.7% 11.5% 12.5% 10.8% 14.7% 5.9% 20.6% 16.7% 15.8% 26.1% 15.6% 40.0% 0.0% 3G/4G 61.5% 100.0% 42.4% 80.0% 30.8% 31.3% 44.6% 50.0% 55.9% 26.5% 16.7% 42.1% 43.5% 45.3% 60.0% 52.6% *Significantly different between stakeholder groups Please rate how much you agree with the following statements, on a ten-point scale. (1-Strongly disagree, 10-Strongly agree) *Significantly different between stakeholder groups 88 The World Bank Nigeria Country Survey 2013 H. Background Information Currently, do you professionally collaborate/work with the World Bank in your country? Office of Office of Employee Consultant Financial NGO/CBO/ Indep. Faith- Percentage of the Parliamen- of a on Bank Local Private Sector/ Private Govt. Trade Based Judiciary Respondents President tarian Ministry Project PMU Government Sector Bank Foundation Media Inst. Union Group Academia Branch Other Yes 36.8% 20.0% 46.7% 56.3% 70.0% 18.2% 13.7% 12.5% 17.0% 42.0% 50.0% 7.3% 10.5% 13.4% 8.3% 38.2% No 63.2% 80.0% 53.3% 43.8% 30.0% 81.8% 86.3% 87.5% 83.0% 58.0% 50.0% 92.7% 89.5% 86.6% 91.7% 61.8% Which of the following describes most of your exposure to the World Bank in Nigeria? (Choose no more than TWO) Percentage of Office of Office of Employee Consultant Financial NGO/CBO/ Indep. Faith- Respondents the Parliamen- of a on Bank Local Private Sector/ Private Govt. Trade Based Judiciary (Responses Combined) President tarian Ministry Project PMU Government Sector Bank Foundation Media Inst. Union Group Academia Branch Other Observer 52.6% 40.0% 46.6% 18.8% 33.3% 74.2% 72.4% 73.1% 67.9% 72.3% 50.0% 80.0% 85.5% 55.0% 80.0% 55.9% Use World Bank 31.6% 20.0% 26.0% 37.5% 20.0% 12.9% 20.4% 32.7% 31.2% 12.8% 37.5% 17.5% 12.7% 45.0% 30.0% 50.0% reports/data Engage in World Bank related/sponsored 42.1% 50.0% 32.2% 50.0% 53.3% 16.1% 13.3% 13.5% 30.3% 38.3% 50.0% 20.0% 14.5% 20.0% 30.0% 17.6% events/activities Collaborate as part of my 21.1% 0.0% 27.4% 50.0% 36.7% 16.1% 11.2% 9.6% 7.3% 17.0% 25.0% 5.0% 3.6% 10.0% 10.0% 20.6% professional duties Use World Bank communication tools for 26.3% 20.0% 15.8% 12.5% 16.7% 25.8% 28.6% 25.0% 18.3% 23.4% 37.5% 20.0% 32.7% 40.0% 10.0% 14.7% information, data, research, etc. 89 The World Bank Nigeria Country Survey 2013 Appendix C: Responses to All Questions by Geographic Location A. General Issues facing Nigeria In general, would you say that Nigeria is headed in...? Percentage of Respondents Adamawa Cross River Edo Enugu FCT Kaduna Lagos In the right direction 17.5% 59.5% 68.3% 42.6% 50.4% 33.3% 30.2% In the wrong direction 72.2% 26.1% 19.8% 25.2% 25.5% 41.2% 36.7% Don't know 10.3% 14.4% 11.9% 32.2% 24.1% 25.5% 33.1% *Significantly different between locations When considering development priorities, which ONE development priority below is the most important in Nigeria? Which ONE is the second most important priority? Which ONE is the third most important priority? MOST Important Percentage of Respondents Adamawa Cross River Edo Enugu FCT Kaduna Lagos Rural development 4.2% 21.4% 29.7% 23.9% 12.7% 4.0% 6.2% Education 45.8% 17.5% 21.8% 18.6% 28.2% 24.8% 21.2% Social protection 2.1% 1.0% 0.0% 1.8% 1.4% 0.0% 0.0% Transport 1.0% 1.0% 1.0% 1.8% 2.1% 0.0% 0.7% Basic infrastructure 1.0% 9.7% 5.0% 3.5% 14.1% 3.0% 12.3% Poverty reduction 7.3% 5.8% 8.9% 6.2% 2.8% 9.9% 6.2% Public sector reform 1.0% 0.0% 0.0% 0.9% 0.0% 0.0% 1.4% Regional integration 0.0% 0.0% 0.0% 1.8% 0.0% 0.0% 0.0% Global integration 0.0% 0.0% 0.0% 1.8% 0.7% 1.0% 0.0% Gender 1.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Domestic private sector development 0.0% 1.0% 0.0% 2.7% 0.7% 0.0% 0.7% Foreign direct investment 1.0% 2.9% 0.0% 0.0% 0.0% 0.0% 0.0% Water and sanitation 2.1% 1.0% 0.0% 0.9% 1.4% 0.0% 0.0% Anti-corruption 5.2% 7.8% 10.9% 7.1% 9.2% 13.9% 13.7% Monitoring and evaluation 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.7% Public financial management 0.0% 0.0% 0.0% 0.9% 1.4% 0.0% 0.0% Job creation/employment 3.1% 8.7% 5.0% 8.0% 3.5% 10.9% 5.5% Youth employment 3.1% 1.0% 0.0% 0.9% 0.7% 3.0% 1.4% Governance 0.0% 2.9% 0.0% 0.9% 4.2% 2.0% 7.5% Financial markets 0.0% 0.0% 0.0% 0.0% 0.7% 0.0% 0.0% Urban development 0.0% 0.0% 2.0% 0.0% 0.0% 0.0% 0.0% Natural resource management 0.0% 1.9% 1.0% 0.0% 0.7% 1.0% 0.0% Environmental sustainability 0.0% 0.0% 0.0% 0.0% 0.7% 0.0% 0.0% Equality of opportunity 0.0% 1.0% 0.0% 0.0% 0.7% 1.0% 0.0% Health 6.3% 2.9% 1.0% 2.7% 1.4% 8.9% 1.4% Communicable/non-communicable diseases 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Energy 10.4% 6.8% 1.0% 4.4% 5.6% 5.9% 16.4% Food security 4.2% 1.0% 2.0% 0.0% 0.7% 1.0% 1.4% Climate change 0.0% 0.0% 0.0% 0.0% 0.7% 0.0% 0.0% Disaster management 0.0% 0.0% 0.0% 0.0% 0.7% 0.0% 0.0% Agricultural development 0.0% 3.9% 3.0% 7.1% 0.7% 1.0% 2.1% Regional trade 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% International trade 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Crime and violence 0.0% 0.0% 0.0% 0.9% 0.7% 5.9% 0.0% Economic growth 1.0% 0.0% 5.0% 1.8% 0.7% 2.0% 1.4% Law and justice 0.0% 0.0% 1.0% 0.0% 1.4% 0.0% 0.0% Regulatory and institutional framework 0.0% 0.0% 0.0% 0.9% 0.7% 0.0% 0.0% Information and communications technology 0.0% 1.0% 0.0% 0.0% 0.0% 1.0% 0.0% 90 The World Bank Nigeria Country Survey 2013 A. General Issues facing Nigeria (continued) When considering development priorities, which ONE development priority below is the most important in Nigeria? Which ONE is the second most important priority? Which ONE is the third most important priority? nd 2 MOST Important Percentage of Respondents Adamawa Cross River Edo Enugu FCT Kaduna Lagos Rural development 1.1% 7.7% 6.9% 10.6% 7.0% 2.0% 5.4% Education 15.8% 22.1% 23.5% 9.7% 9.1% 10.9% 9.5% Social protection 6.3% 1.0% 1.0% 0.9% 2.8% 3.0% 0.7% Transport 2.1% 1.0% 2.0% 0.0% 1.4% 1.0% 3.4% Basic infrastructure 7.4% 3.8% 4.9% 4.4% 9.1% 5.0% 12.9% Poverty reduction 21.1% 13.5% 5.9% 6.2% 4.2% 9.9% 5.4% Public sector reform 3.2% 1.9% 2.9% 3.5% 2.8% 0.0% 0.7% Regional integration 1.1% 0.0% 1.0% 0.9% 0.7% 0.0% 0.0% Global integration 1.1% 0.0% 0.0% 2.7% 0.0% 0.0% 0.0% Gender 2.1% 0.0% 2.0% 1.8% 0.0% 0.0% 0.0% Domestic private sector development 1.1% 2.9% 2.0% 1.8% 0.0% 1.0% 0.7% Foreign direct investment 1.1% 0.0% 0.0% 3.5% 2.8% 0.0% 0.7% Water and sanitation 3.2% 1.9% 1.0% 1.8% 2.8% 2.0% 0.0% Anti-corruption 8.4% 14.4% 6.9% 9.7% 7.0% 8.9% 7.5% Monitoring and evaluation 0.0% 1.9% 1.0% 3.5% 0.7% 0.0% 0.7% Public financial management 0.0% 1.0% 2.9% 3.5% 1.4% 2.0% 2.7% Job creation/employment 3.2% 3.8% 5.9% 8.0% 5.6% 18.8% 13.6% Youth employment 3.2% 2.9% 4.9% 0.0% 3.5% 3.0% 4.1% Governance 0.0% 0.0% 1.0% 4.4% 11.2% 1.0% 6.8% Financial markets 0.0% 0.0% 0.0% 0.9% 0.7% 0.0% 0.0% Urban development 0.0% 0.0% 2.0% 0.0% 1.4% 0.0% 0.7% Natural resource management 1.1% 1.9% 1.0% 4.4% 1.4% 0.0% 1.4% Environmental sustainability 0.0% 0.0% 1.0% 0.9% 0.0% 0.0% 0.0% Equality of opportunity 1.1% 1.0% 0.0% 0.0% 0.7% 2.0% 0.7% Health 4.2% 3.8% 2.9% 1.8% 3.5% 4.0% 1.4% Communicable/non-communicable diseases 0.0% 0.0% 0.0% 0.0% 0.7% 1.0% 0.0% Energy 3.2% 2.9% 2.9% 3.5% 6.3% 10.9% 12.2% Food security 0.0% 2.9% 2.0% 0.9% 0.7% 3.0% 0.7% Climate change 0.0% 1.0% 0.0% 0.0% 0.7% 1.0% 0.0% Disaster management 1.1% 0.0% 0.0% 0.0% 0.7% 0.0% 0.0% Agricultural development 3.2% 3.8% 5.9% 3.5% 2.8% 3.0% 4.8% Regional trade 1.1% 0.0% 0.0% 0.9% 0.0% 0.0% 0.0% International trade 1.1% 0.0% 1.0% 0.0% 0.0% 0.0% 0.0% Crime and violence 1.1% 0.0% 3.9% 2.7% 3.5% 5.0% 2.0% Economic growth 1.1% 1.9% 2.0% 1.8% 1.4% 2.0% 1.4% Law and justice 0.0% 0.0% 0.0% 0.0% 2.1% 0.0% 0.0% Regulatory and institutional framework 0.0% 1.0% 0.0% 0.0% 1.4% 0.0% 0.0% Information and communications technology 1.1% 0.0% 0.0% 1.8% 0.0% 0.0% 0.0% 91 The World Bank Nigeria Country Survey 2013 A. General Issues facing Nigeria (continued) When considering development priorities, which ONE development priority below is the most important in Nigeria? Which ONE is the second most important priority? Which ONE is the third most important priority? rd 3 MOST Important Percentage of Respondents Adamawa Cross River Edo Enugu FCT Kaduna Lagos Rural development 1.0% 5.8% 4.0% 5.4% 2.8% 5.9% 1.4% Education 9.4% 3.9% 5.9% 2.7% 7.0% 6.9% 10.3% Social protection 1.0% 1.9% 3.0% 1.8% 2.8% 1.0% 2.1% Transport 2.1% 0.0% 1.0% 0.0% 2.8% 4.0% 0.0% Basic infrastructure 4.2% 4.9% 3.0% 4.5% 9.9% 5.0% 10.3% Poverty reduction 6.3% 10.7% 4.0% 3.6% 6.3% 10.9% 8.9% Public sector reform 0.0% 0.0% 0.0% 1.8% 4.2% 0.0% 1.4% Regional integration 0.0% 0.0% 1.0% 0.9% 2.8% 0.0% 0.0% Global integration 1.0% 1.0% 1.0% 0.9% 1.4% 0.0% 0.0% Gender 1.0% 0.0% 2.0% 0.0% 1.4% 0.0% 0.0% Domestic private sector development 0.0% 1.0% 2.0% 0.0% 1.4% 0.0% 0.7% Foreign direct investment 0.0% 0.0% 1.0% 0.0% 0.0% 2.0% 0.7% Water and sanitation 4.2% 1.0% 0.0% 2.7% 0.0% 2.0% 2.1% Anti-corruption 18.8% 11.7% 3.0% 6.3% 4.2% 2.0% 8.2% Monitoring and evaluation 2.1% 0.0% 2.0% 1.8% 1.4% 0.0% 0.0% Public financial management 0.0% 1.9% 0.0% 0.9% 0.7% 0.0% 2.1% Job creation/employment 12.5% 9.7% 12.9% 8.9% 8.5% 6.9% 9.6% Youth employment 2.1% 5.8% 5.0% 0.9% 2.1% 2.0% 2.7% Governance 1.0% 3.9% 4.0% 1.8% 4.2% 4.0% 3.4% Financial markets 0.0% 1.9% 0.0% 0.9% 0.7% 0.0% 0.0% Urban development 1.0% 0.0% 2.0% 1.8% 0.0% 1.0% 0.7% Natural resource management 0.0% 2.9% 2.0% 2.7% 0.7% 2.0% 2.1% Environmental sustainability 1.0% 0.0% 2.0% 5.4% 0.7% 0.0% 0.0% Equality of opportunity 1.0% 0.0% 0.0% 2.7% 1.4% 4.0% 1.4% Health 15.6% 6.8% 7.9% 2.7% 7.7% 6.9% 4.8% Communicable/non-communicable diseases 0.0% 0.0% 1.0% 2.7% 0.7% 0.0% 0.7% Energy 1.0% 5.8% 10.9% 4.5% 1.4% 6.9% 11.6% Food security 0.0% 1.9% 1.0% 8.9% 2.1% 2.0% 3.4% Climate change 0.0% 0.0% 0.0% 0.0% 1.4% 0.0% 0.0% Disaster management 2.1% 0.0% 2.0% 0.9% 0.7% 2.0% 0.0% Agricultural development 7.3% 7.8% 8.9% 10.7% 4.9% 13.9% 7.5% Regional trade 0.0% 0.0% 0.0% 0.9% 0.7% 0.0% 0.0% International trade 0.0% 1.0% 0.0% 0.0% 0.0% 2.0% 0.0% Crime and violence 2.1% 3.9% 2.0% 0.9% 2.8% 4.0% 0.7% Economic growth 0.0% 2.9% 5.0% 5.4% 4.2% 2.0% 3.4% Law and justice 1.0% 1.0% 0.0% 1.8% 2.1% 0.0% 0.0% Regulatory and institutional framework 0.0% 0.0% 0.0% 1.8% 2.1% 0.0% 0.0% Information and communications technology 0.0% 1.0% 0.0% 0.9% 1.4% 1.0% 0.0% 92 The World Bank Nigeria Country Survey 2013 A. General Issues facing Nigeria (continued) Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Nigeria? (Choose no more than THREE) Percentage of Respondents (Responses Combined) Adamawa Cross River Edo Enugu FCT Kaduna Lagos Water and sanitation 12.4% 4.4% 2.0% 7.0% 2.7% 4.9% 1.3% Equality of opportunity 11.3% 9.7% 8.0% 2.6% 7.5% 14.7% 8.0% Economic growth 43.3% 31.9% 39.0% 27.0% 23.8% 34.3% 27.3% Climate change 1.0% 0.9% 0.0% 0.9% 0.0% 0.0% 0.0% Disaster management 10.3% 0.0% 1.0% 0.9% 0.7% 1.0% 0.7% Regional integration 0.0% 0.0% 2.0% 4.3% 1.4% 1.0% 0.7% Gender 1.0% 0.0% 1.0% 4.3% 1.4% 1.0% 0.7% Rural development 1.0% 32.7% 27.0% 32.2% 28.6% 8.8% 22.7% Urban development 14.4% 0.9% 2.0% 1.7% 5.4% 2.0% 1.3% Education 35.1% 25.7% 45.0% 24.3% 41.5% 35.3% 35.3% Regulatory framework 1.0% 0.0% 1.0% 0.9% 1.4% 1.0% 0.7% Basic infrastructure 4.1% 15.0% 13.0% 13.9% 34.0% 10.8% 27.3% Social protection 3.1% 5.3% 3.0% 6.1% 2.0% 2.9% 4.0% Law and justice 7.2% 3.5% 1.0% 4.3% 3.4% 1.0% 4.0% Transport 3.1% 1.8% 2.0% 1.7% 5.4% 2.9% 5.3% Crime and violence 16.5% 1.8% 2.0% 2.6% 0.7% 7.8% 3.3% Communicable/non-communicable diseases 0.0% 0.9% 0.0% 4.3% 0.0% 1.0% 0.0% Information and communications technology 2.1% 8.0% 3.0% 0.9% 0.7% 2.0% 0.7% Anti-corruption 36.1% 16.8% 18.0% 25.2% 19.7% 40.2% 20.0% Domestic private sector development 0.0% 6.2% 3.0% 2.6% 4.8% 1.0% 4.0% Foreign direct investment 1.0% 0.9% 6.0% 0.0% 0.0% 1.0% 1.3% Global integration 0.0% 0.0% 0.0% 1.7% 0.0% 0.0% 0.7% Energy 28.9% 18.6% 26.0% 18.3% 18.4% 28.4% 34.0% Public sector reform 1.0% 2.7% 1.0% 3.5% 2.0% 1.0% 2.7% Monitoring and evaluation 0.0% 3.5% 3.0% 2.6% 0.7% 0.0% 0.0% Governance 4.1% 8.0% 8.0% 10.4% 17.0% 10.8% 7.3% Natural resource management 1.0% 9.7% 2.0% 7.0% 2.7% 2.0% 2.7% Environmental sustainability 0.0% 2.7% 3.0% 5.2% 0.7% 1.0% 0.0% Health 12.4% 8.8% 8.0% 13.0% 5.4% 13.7% 6.0% Public financial management 1.0% 0.0% 2.0% 3.5% 3.4% 0.0% 1.3% Agricultural development 13.4% 25.7% 27.0% 24.3% 21.1% 27.5% 16.0% Job creation/employment 23.7% 45.1% 34.0% 29.6% 35.4% 35.3% 46.7% Financial markets 2.1% 0.0% 0.0% 1.7% 0.7% 2.0% 0.0% Trade and exports 1.0% 1.8% 1.0% 1.7% 0.0% 0.0% 0.0% Food security 2.1% 6.2% 5.0% 7.0% 3.4% 2.0% 10.7% Other 0.0% 0.0% 1.0% 0.9% 1.4% 0.0% 1.3% 93 The World Bank Nigeria Country Survey 2013 A. General Issues facing Nigeria (continued) Economic growth can be driven by a number of factors. Which THREE areas below do you believe would contribute most to generating economic growth in Nigeria? (Choose no more than THREE) Percentage of Respondents (Responses Combined) Adamawa Cross River Edo Enugu FCT Kaduna Lagos Energy 46.4% 58.4% 66.3% 53.9% 47.3% 49.0% 60.7% Equality of opportunity 3.1% 5.3% 11.9% 2.6% 5.5% 7.8% 4.0% Social protection 2.1% 1.8% 2.0% 0.9% 2.1% 3.9% 0.7% Global integration 0.0% 6.2% 3.0% 3.5% 0.0% 0.0% 4.0% Climate change 6.2% 0.0% 0.0% 1.7% 0.0% 0.0% 0.0% Anti-corruption 47.4% 11.5% 16.8% 17.4% 24.0% 24.5% 28.7% Disaster management 2.1% 1.8% 0.0% 0.9% 0.0% 0.0% 0.0% Rural development 3.1% 14.2% 15.8% 13.0% 11.0% 5.9% 12.7% Foreign direct investment 4.1% 14.2% 13.9% 7.0% 6.2% 6.9% 8.0% Urban development 14.4% 0.0% 2.0% 1.7% 2.7% 2.9% 1.3% Water and sanitation 7.2% 0.9% 1.0% 1.7% 2.7% 2.0% 0.7% Education 35.1% 26.5% 35.6% 25.2% 30.1% 30.4% 24.7% Information and communications technology 2.1% 6.2% 9.9% 2.6% 5.5% 2.0% 3.3% Regulatory and institutional framework 3.1% 0.9% 0.0% 3.5% 4.1% 7.8% 3.3% Communicable/non-communicable diseases 0.0% 0.9% 0.0% 3.5% 0.0% 2.9% 0.0% Trade and exports 16.5% 8.8% 8.9% 7.0% 6.8% 6.9% 4.7% Public sector reform 1.0% 5.3% 2.0% 10.4% 4.8% 0.0% 4.0% Regional integration 0.0% 0.0% 0.0% 0.9% 0.7% 2.0% 1.3% Domestic private sector development 1.0% 2.7% 2.0% 3.5% 13.7% 2.0% 4.7% Job creation/employment 41.2% 24.8% 22.8% 28.7% 17.8% 36.3% 26.0% Agricultural development 17.5% 31.0% 30.7% 38.3% 25.3% 30.4% 26.0% Food security 7.2% 3.5% 3.0% 3.5% 6.8% 2.9% 2.0% Governance 7.2% 9.7% 9.9% 6.1% 19.9% 9.8% 16.7% Transport 4.1% 4.4% 1.0% 2.6% 5.5% 2.0% 6.0% Monitoring and evaluation 0.0% 2.7% 2.0% 5.2% 2.7% 2.9% 0.7% Gender 0.0% 0.0% 1.0% 1.7% 0.0% 2.0% 0.0% Natural resource management 1.0% 11.5% 12.9% 12.2% 6.8% 18.6% 8.7% Environmental sustainability 2.1% 1.8% 2.0% 11.3% 0.7% 0.0% 0.7% Health 4.1% 9.7% 5.0% 7.8% 2.7% 12.7% 1.3% Basic infrastructure 5.2% 25.7% 5.0% 10.4% 28.8% 16.7% 26.7% Law and justice 1.0% 0.9% 4.0% 0.9% 2.1% 2.0% 4.7% Crime and violence 4.1% 1.8% 1.0% 0.9% 2.1% 2.9% 2.0% Public financial management 4.1% 5.3% 5.9% 6.1% 5.5% 2.0% 5.3% Financial markets 4.1% 1.8% 2.0% 2.6% 2.1% 2.0% 2.0% Other 0.0% 0.0% 0.0% 0.0% 2.7% 0.0% 1.3% 94 The World Bank Nigeria Country Survey 2013 B. Overall Attitudes toward the World Bank (1-Not familiar at all, 10-Extremely familiar; 1-Not effective at all, 10-Very effective; 1-To no degree at all, 10-To a very significant degree) *Significantly different between locations 95 The World Bank Nigeria Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) When thinking about how the World Bank can have the most impact on development results in Nigeria, in which sectoral areas do you believe the World Bank should focus most of its attention and resources in Nigeria? (Choose no more than THREE) Percentage of Respondents (Responses Combined) Adamawa Cross River Edo Enugu FCT Kaduna Lagos Rural development 17.5% 44.2% 38.2% 47.4% 31.1% 18.6% 34.5% Education 53.6% 39.8% 42.2% 22.8% 41.2% 50.0% 38.5% Social protection 4.1% 0.9% 2.9% 0.0% 2.0% 1.0% 2.7% Governance 0.0% 8.0% 9.8% 5.3% 14.2% 7.8% 6.1% Transport 0.0% 2.7% 3.9% 1.8% 10.8% 0.0% 5.4% Poverty reduction 36.1% 24.8% 19.6% 15.8% 16.9% 25.5% 14.2% Public sector reform 7.2% 1.8% 1.0% 7.9% 8.1% 1.0% 5.4% Regional integration 0.0% 0.0% 1.0% 0.9% 0.0% 2.0% 0.0% Gender 4.1% 0.9% 3.9% 1.8% 2.7% 2.0% 0.0% Crime and violence 11.3% 2.7% 11.8% 7.9% 1.4% 8.8% 1.4% Domestic private sector development 0.0% 3.5% 2.9% 1.8% 6.8% 2.0% 6.1% Foreign direct investment 2.1% 5.3% 7.8% 2.6% 2.7% 2.9% 4.1% Water and sanitation 2.1% 3.5% 2.9% 7.9% 4.1% 2.0% 0.7% Energy 30.9% 31.9% 36.3% 23.7% 21.6% 30.4% 44.6% Monitoring and evaluation 0.0% 3.5% 0.0% 3.5% 5.4% 0.0% 4.1% Public financial management 3.1% 0.9% 3.9% 6.1% 6.8% 1.0% 6.1% Job creation/employment 42.3% 26.5% 17.6% 19.3% 12.2% 33.3% 25.7% Financial markets 1.0% 0.9% 2.0% 2.6% 0.7% 2.0% 0.0% Urban development 0.0% 0.0% 4.9% 1.8% 4.7% 1.0% 2.7% Environmental sustainability 1.0% 3.5% 1.0% 7.0% 1.4% 1.0% 0.0% Equality of opportunity 0.0% 0.0% 5.9% 4.4% 2.0% 2.0% 0.7% Health 29.9% 20.4% 14.7% 14.0% 20.3% 19.6% 7.4% Global integration 0.0% 0.9% 0.0% 1.8% 1.4% 0.0% 0.7% Food security 1.0% 6.2% 3.9% 9.6% 1.4% 0.0% 3.4% Climate change 5.2% 0.0% 0.0% 0.9% 0.7% 2.0% 0.0% Agricultural development 12.4% 23.9% 26.5% 36.8% 22.3% 31.4% 25.0% International trade 1.0% 1.8% 0.0% 4.4% 1.4% 0.0% 1.4% Regional trade 1.0% 0.9% 0.0% 0.0% 0.7% 1.0% 0.0% Economic growth 10.3% 8.0% 11.8% 13.2% 7.4% 10.8% 12.2% Law and justice 1.0% 0.9% 2.0% 0.0% 0.7% 0.0% 3.4% Regulatory framework 0.0% 0.0% 0.0% 0.0% 4.1% 2.0% 2.0% Communicable/non-communicable diseases 2.1% 0.0% 0.0% 1.8% 0.7% 1.0% 0.0% Basic infrastructure 3.1% 14.2% 6.9% 7.9% 21.6% 10.8% 27.0% Natural resource management 1.0% 0.0% 3.9% 6.1% 2.0% 7.8% 2.7% Anti-corruption 9.3% 11.5% 5.9% 7.9% 9.5% 18.6% 9.5% Information and communications technology 4.1% 4.4% 2.0% 0.0% 1.4% 0.0% 1.4% Disaster management 0.0% 0.0% 1.0% 2.6% 0.7% 0.0% 0.0% Other 1.0% 0.9% 1.0% 0.0% 0.7% 0.0% 1.4% 96 The World Bank Nigeria Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) When thinking about the World Bank’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Nigeria? GREATEST Value Percentage of Respondents Adamawa Cross River Edo Enugu FCT Kaduna Lagos Financial resources 51.1% 38.0% 41.7% 41.2% 33.8% 52.0% 38.1% Mobilizing third party financial resources 6.7% 5.6% 6.3% 4.4% 7.0% 11.8% 3.4% Technical assistance 7.8% 11.1% 12.5% 16.7% 21.1% 7.8% 18.4% Policy advice 5.6% 5.6% 10.4% 3.5% 7.0% 2.0% 12.2% Development partner coordination 4.4% 5.6% 2.1% 14.9% 9.2% 8.8% 8.8% Data 2.2% 1.9% 4.2% 4.4% 4.9% 2.9% 1.4% Training/capacity building 5.6% 27.8% 14.6% 11.4% 13.4% 5.9% 13.6% Studies/analyses 8.9% 0.9% 4.2% 0.0% 0.7% 1.0% 0.0% Convening/facilitating 1.1% 0.9% 1.0% 0.9% 0.7% 2.0% 1.4% Linkage to non-Bank expertise 6.7% 2.8% 3.1% 0.9% 1.4% 2.0% 2.0% Other 0.0% 0.0% 0.0% 1.8% 0.7% 3.9% 0.7% nd 2 GREATEST Value Percentage of Respondents Adamawa Cross River Edo Enugu FCT Kaduna Lagos Financial resources 16.9% 10.2% 14.6% 6.1% 8.7% 18.6% 11.6% Mobilizing third party financial resources 24.7% 6.5% 9.4% 7.9% 8.7% 9.8% 8.2% Technical assistance 15.7% 17.6% 12.5% 14.0% 28.3% 14.7% 23.1% Policy advice 7.9% 5.6% 8.3% 8.8% 7.2% 11.8% 8.2% Development partner coordination 13.5% 14.8% 9.4% 8.8% 8.7% 13.7% 9.5% Data 3.4% 3.7% 5.2% 7.0% 3.6% 2.9% 3.4% Training/capacity building 9.0% 20.4% 20.8% 25.4% 19.6% 14.7% 28.6% Studies/analyses 4.5% 10.2% 14.6% 9.6% 7.2% 4.9% 2.0% Convening/facilitating 1.1% 4.6% 3.1% 7.0% 2.2% 2.9% 3.4% Linkage to non-Bank expertise 3.4% 5.6% 2.1% 4.4% 4.3% 2.9% 2.0% Other 0.0% 0.9% 0.0% 0.9% 1.4% 2.9% 0.0% Which of the following do you identify as the World Bank’s greatest WEAKNESSES in its work in Nigeria? (Choose no more than TWO) Percentage of Respondents (Responses Combined) Adamawa Cross River Edo Enugu FCT Kaduna Lagos Imposing technocratic solutions without regard to 23.4% 13.0% 28.4% 22.5% 38.2% 16.0% 33.3% political and societal realities Not exploring alternative policy options 26.6% 12.0% 8.4% 10.8% 10.4% 5.0% 10.7% Too bureaucratic in its operational policies and 22.3% 10.2% 26.3% 25.2% 29.9% 16.0% 16.7% procedures Staff too inaccessible 17.0% 25.9% 29.5% 27.0% 6.9% 15.0% 12.7% Arrogant in its approach 5.3% 3.7% 4.2% 5.4% 4.9% 2.0% 0.0% Not client focused 7.4% 10.2% 5.3% 9.0% 3.5% 9.0% 1.3% The credibility of its knowledge/data 2.1% 2.8% 7.4% 5.4% 1.4% 12.0% 2.7% Not willing to honestly criticize policies and reform efforts 13.8% 14.8% 7.4% 9.0% 15.3% 14.0% 9.3% in the country Too influenced by developed countries 17.0% 19.4% 17.9% 13.5% 15.3% 15.0% 19.3% Not enough public disclosure of its work 9.6% 18.5% 16.8% 27.9% 9.0% 24.0% 30.7% World Bank processes too slow and complex 9.6% 21.3% 13.7% 14.4% 12.5% 9.0% 10.7% Not aligned with country priorities 6.4% 12.0% 6.3% 9.0% 5.6% 4.0% 5.3% Not aligned with other development partners’ work 7.4% 4.6% 1.1% 1.8% 2.1% 8.0% 0.7% Not collaborating enough with non-state actors 9.6% 7.4% 10.5% 4.5% 8.3% 11.0% 11.3% Not adequately sensitive to political/social realities in 7.4% 10.2% 7.4% 7.2% 13.2% 12.0% 15.3% Nigeria Not enough engagement at state levels 6.4% 9.3% 7.4% 4.5% 9.7% 9.0% 8.0% Too much engagement at state levels 0.0% 1.9% 1.1% 0.0% 0.0% 2.0% 2.0% Other 0.0% 1.9% 0.0% 0.0% 2.1% 4.0% 2.7% 97 The World Bank Nigeria Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) Which World Bank instruments do you believe are the MOST effective in reducing poverty in Nigeria? (Choose no more than TWO) Percentage of Respondents (Responses Combined) Adamawa Cross River Edo Enugu FCT Kaduna Lagos Investment lending 64.3% 40.7% 48.0% 41.7% 41.1% 60.4% 41.9% Capacity development 29.6% 61.9% 49.0% 58.3% 55.5% 39.6% 49.3% Policy based lending / Budget support to the Government 9.2% 9.7% 13.0% 9.6% 15.8% 9.9% 14.2% Knowledge products/services 19.4% 17.7% 28.0% 13.9% 11.6% 13.9% 10.1% Technical assistance 29.6% 27.4% 39.0% 27.8% 47.3% 31.7% 48.0% Trust Fund management 31.6% 18.6% 21.0% 26.1% 5.5% 29.7% 15.5% Other 0.0% 1.8% 0.0% 0.0% 1.4% 1.0% 4.1% Don’t know 0.0% 9.7% 0.0% 15.7% 3.4% 2.0% 6.1% Which World Bank instruments do you believe are LEAST effective in reducing poverty in Nigeria? (Choose no more than TWO) Percentage of Respondents (Responses Combined) Adamawa Cross River Edo Enugu FCT Kaduna Lagos Investment lending 28.9% 9.9% 39.8% 32.7% 24.0% 19.0% 30.6% Capacity development 29.9% 22.5% 27.6% 14.2% 15.1% 18.0% 11.6% Policy based lending / Budget support to the Government 27.8% 30.6% 34.7% 27.4% 34.2% 15.0% 32.7% Knowledge products/services 30.9% 25.2% 23.5% 20.4% 19.2% 17.0% 25.9% Technical assistance 26.8% 21.6% 16.3% 17.7% 19.9% 18.0% 10.9% Trust Fund management 20.6% 40.5% 37.8% 35.4% 39.7% 40.0% 42.2% Other 1.0% 0.9% 0.0% 0.0% 0.7% 2.0% 1.4% Don’t know 3.1% 18.9% 9.2% 33.6% 13.0% 24.0% 21.1% (1-To no degree at all, 10-To a very significant degree) *Significantly different between locations 98 The World Bank Nigeria Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) In addition to the regular relations with the national government as its main interlocutor, which TWO of the following groups should the World Bank collaborate with more in your country to ensure better development results there? (Choose no more than TWO) Percentage of Respondents (Responses Combined) Adamawa Cross River Edo Enugu FCT Kaduna Lagos NGOs 72.9% 51.3% 47.1% 33.9% 35.6% 55.4% 20.8% Local Government 12.5% 11.5% 14.7% 22.6% 28.1% 14.9% 20.8% Beneficiaries 7.3% 9.7% 11.8% 6.1% 13.0% 9.9% 20.1% Private sector 12.5% 13.3% 17.6% 21.7% 23.3% 9.9% 22.8% Community Based Organizations 12.5% 30.1% 27.5% 20.9% 27.4% 7.9% 28.2% Development partner community 2.1% 13.3% 7.8% 13.9% 15.1% 13.9% 10.1% Foundations 3.1% 4.4% 2.0% 15.7% 2.1% 9.9% 2.7% Academia/think tanks/research institutes 7.3% 15.0% 17.6% 20.9% 9.6% 6.9% 20.8% Parliament 0.0% 0.9% 0.0% 1.7% 1.4% 2.0% 3.4% Media 13.5% 8.8% 10.8% 6.1% 8.9% 15.8% 5.4% State governments 3.1% 11.5% 12.7% 13.9% 21.2% 31.7% 20.8% Governors’ Forum 4.2% 0.0% 1.0% 1.7% 4.8% 4.0% 0.7% Faith based organizations 19.8% 11.5% 17.6% 6.1% 3.4% 2.0% 7.4% Youth 25.0% 16.8% 9.8% 13.0% 4.8% 13.9% 13.4% Other 0.0% 0.0% 1.0% 0.0% 0.0% 0.0% 1.3% To what extent do you agree with the following statements about the World Bank’s work in Nigeria, on a ten-point scale? (1-Strongly disagree, 10-Strongly agree) *Significantly different between locations 99 The World Bank Nigeria Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) To what extent is the World Bank an effective development partner in Nigeria, in terms of each of the following? (1-To no degree at all, 10- To a very significant degree) *Significantly different between locations When World Bank assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO) Percentage of Respondents (Responses Combined) Adamawa Cross River Edo Enugu FCT Kaduna Lagos The World Bank works too slowly 27.1% 25.7% 29.0% 9.0% 12.2% 8.2% 10.1% The Government works inefficiently 20.8% 27.5% 28.0% 60.4% 32.0% 27.6% 31.5% There is not an adequate level of citizen/civil society 31.3% 21.1% 33.0% 11.7% 23.8% 15.3% 30.2% participation Poor development partner coordination 35.4% 27.5% 20.0% 18.9% 17.0% 22.4% 17.4% The World Bank does not do adequate follow 6.3% 14.7% 13.0% 17.1% 11.6% 22.4% 14.1% through/follow-up Lack of/inadequate levels of capacity in Government 21.9% 13.8% 18.0% 17.1% 21.1% 21.4% 14.1% Political pressures and obstacles 24.0% 33.0% 29.0% 33.3% 23.8% 38.8% 32.9% Reforms are not well thought out in light of country 12.5% 24.8% 11.0% 20.7% 24.5% 9.2% 22.1% challenges The World Bank is not sensitive enough to political/social 5.2% 11.9% 18.0% 9.9% 17.0% 12.2% 22.8% realities on the ground Other 0.0% 0.0% 0.0% 0.0% 4.1% 6.1% 2.0% 100 The World Bank Nigeria Country Survey 2013 C. World Bank Effectiveness and Results How effective do you believe the World Bank is in terms of the work it does in the following areas of development in Nigeria, on a ten-point scale? (1-Not effective at all, 10-Very effective) *Significantly different between locations 101 The World Bank Nigeria Country Survey 2013 C. World Bank Effectiveness and Results (continued) (1-To no degree at all, 10-To a very significant degree) *Significantly different between locations To what extent do you agree with the following statements about the World Bank in Nigeria, on a ten-point scale? (1-Strongly disagree, 10-Strongly agree) *Significantly different between locations D. The World Bank’s Knowledge How frequently do you consult World Bank knowledge work and activities (e.g., data, analysis, reports) in the work you do?* Percentage of Respondents Adamawa Cross River Edo Enugu FCT Kaduna Lagos Weekly 7.2% 5.3% 8.1% 2.7% 15.6% 0.0% 4.8% Monthly 3.1% 11.5% 13.1% 11.5% 28.6% 10.8% 12.9% A few times a year 17.5% 23.0% 16.2% 38.1% 30.6% 28.4% 27.9% Rarely 46.4% 33.6% 39.4% 14.2% 15.0% 27.5% 29.3% Never 25.8% 26.5% 23.2% 33.6% 10.2% 33.3% 25.2% *Significantly different between locations 102 The World Bank Nigeria Country Survey 2013 D. The World Bank’s Knowledge (continued) When thinking about the development challenges in Nigeria, where do you believe it would be most valuable for the World Bank to focus its knowledge work and activities in the next few years? (Choose no more than THREE) Percentage of Respondents (Responses Combined) Adamawa Cross River Edo Enugu FCT Kaduna Lagos Public sector reform 8.2% 8.8% 5.9% 20.0% 14.4% 4.9% 8.8% Gender 3.1% 0.0% 6.9% 0.9% 0.7% 1.0% 0.0% Education 61.2% 38.9% 52.0% 33.0% 43.2% 47.1% 38.5% Domestic private sector development 4.1% 7.1% 2.0% 7.0% 9.6% 0.0% 3.4% Foreign direct investment 6.1% 2.7% 9.8% 0.9% 3.4% 1.0% 1.4% Water and sanitation 4.1% 5.3% 0.0% 1.7% 5.5% 1.0% 1.4% Trade and exports (regional/international) 10.2% 0.9% 3.9% 0.9% 2.7% 0.0% 0.7% Economic growth 17.3% 17.7% 23.5% 21.7% 14.4% 24.5% 15.5% Energy 41.8% 36.3% 43.1% 24.3% 26.0% 33.3% 47.3% Disaster management 7.1% 0.9% 6.9% 3.5% 2.1% 1.0% 3.4% Monitoring and evaluation 4.1% 5.3% 2.0% 2.6% 3.4% 2.9% 0.7% Governance 20.4% 15.9% 8.8% 12.2% 15.8% 5.9% 10.8% Social protection (e.g., pensions, targeted social 2.0% 0.9% 2.0% 1.7% 3.4% 2.9% 1.4% assistance) Climate change 1.0% 0.0% 1.0% 1.7% 0.7% 0.0% 1.4% Poverty reduction 17.3% 25.7% 14.7% 22.6% 19.9% 21.6% 24.3% Law and justice 2.0% 0.0% 2.9% 1.7% 2.1% 1.0% 5.4% Anti-corruption 12.2% 23.0% 19.6% 25.2% 19.2% 28.4% 25.7% Financial markets 3.1% 0.0% 0.0% 2.6% 2.1% 4.9% 0.0% Equality of opportunity 2.0% 0.9% 1.0% 0.9% 1.4% 3.9% 1.4% Urban development 6.1% 0.9% 1.0% 2.6% 2.7% 0.0% 1.4% Crime and violence 7.1% 5.3% 9.8% 3.5% 4.1% 9.8% 3.4% Regional integration 2.0% 0.0% 1.0% 2.6% 0.0% 0.0% 0.0% Information and communications technology 0.0% 6.2% 4.9% 3.5% 0.7% 2.9% 2.7% Transport 1.0% 2.7% 4.9% 2.6% 5.5% 2.0% 8.8% Agricultural development 10.2% 23.0% 19.6% 33.9% 17.8% 29.4% 26.4% Natural resource management 0.0% 1.8% 2.9% 5.2% 1.4% 0.0% 3.4% Public financial management 0.0% 0.9% 2.0% 3.5% 4.8% 0.0% 5.4% Job creation/employment 18.4% 28.3% 19.6% 20.9% 15.8% 38.2% 20.9% Health 19.4% 13.3% 8.8% 7.8% 16.4% 15.7% 9.5% Rural development 1.0% 14.2% 11.8% 11.3% 14.4% 4.9% 5.4% Global integration 0.0% 0.9% 0.0% 0.9% 0.0% 0.0% 0.0% Food security 1.0% 4.4% 3.9% 4.3% 2.7% 2.0% 3.4% Environmental sustainability 1.0% 1.8% 1.0% 2.6% 2.1% 0.0% 0.7% Regulatory framework 0.0% 0.0% 0.0% 0.0% 3.4% 3.9% 0.0% Basic infrastructure 2.0% 4.4% 2.9% 5.2% 11.6% 4.9% 14.9% Communicable/non-communicable diseases 0.0% 0.9% 0.0% 3.5% 0.0% 0.0% 0.0% 103 The World Bank Nigeria Country Survey 2013 D. The World Bank’s Knowledge (continued) In Nigeria, how effective do you believe the World Bank’s knowledge work and activities are at: (1-Not effective at all, 10-Very effective) *Significantly different between locations In Nigeria, to what extent do you believe that the World Bank's knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) *Significantly different between locations 104 The World Bank Nigeria Country Survey 2013 D. The World Bank’s Knowledge (continued) (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) *Significantly different between locations 105 The World Bank Nigeria Country Survey 2013 E. Working with the World Bank To what extent do you agree/disagree with the following statements, on a ten-point scale? (1-Strongly disagree, 10-Strongly agree) *Significantly different between locations 106 The World Bank Nigeria Country Survey 2013 F. The Future Role of the World Bank in Nigeria (1-Not a significant role at all, 10-Very significant role) *Significantly different between locations Which of the following SHOULD the World Bank do to make itself of greater value in Nigeria? (Choose no more than TWO) Percentage of Respondents (Responses Combined) Adamawa Cross River Edo Enugu FCT Kaduna Lagos Improve the quality of its experts as related to Nigeria’s 42.3% 55.4% 53.0% 46.9% 42.4% 41.2% 41.2% specific challenges Reduce the complexity of obtaining World Bank financing 36.1% 30.4% 48.0% 29.2% 34.7% 32.4% 37.2% Focus primarily on advocacy issues 18.6% 7.1% 17.0% 15.0% 16.0% 11.8% 10.1% Improve the competitiveness of its financing compared to 13.4% 12.5% 7.0% 9.7% 9.7% 5.9% 14.2% markets Ensure greater selectivity in its work 20.6% 17.9% 7.0% 24.8% 13.2% 22.5% 12.8% Provide more adequate data/knowledge/statistics/ 29.9% 17.0% 29.0% 23.0% 23.6% 22.5% 29.7% figures on Nigeria’s economy Offer more innovative financial products 10.3% 10.7% 7.0% 19.5% 16.0% 23.5% 18.9% Offer more innovative knowledge services 9.3% 19.6% 7.0% 8.8% 15.3% 14.7% 10.1% Increase availability of Fee-Based services 4.1% 7.1% 4.0% 6.2% 4.2% 7.8% 4.7% Work faster 1.0% 20.5% 20.0% 12.4% 13.2% 9.8% 11.5% Other 0.0% 0.9% 1.0% 0.9% 3.5% 2.0% 5.4% G. Communication and Information Sharing How do you get most of your information about economic and social development issues in Nigeria? (Choose no more than TWO) Percentage of Respondents (Responses Combined) Adamawa Cross River Edo Enugu FCT Kaduna Lagos Local newspapers 33.0% 69.9% 48.5% 63.2% 62.8% 34.3% 73.0% International newspapers 2.1% 8.0% 3.0% 0.0% 10.3% 10.1% 10.8% Local radio 48.9% 17.7% 28.7% 24.6% 9.7% 30.3% 12.8% International radio 10.6% 7.1% 5.0% 1.8% 2.1% 10.1% 3.4% Local television 64.9% 30.1% 48.5% 47.4% 20.0% 41.4% 22.3% International television 5.3% 15.9% 14.9% 11.4% 19.3% 14.1% 16.2% Periodicals 1.1% 9.7% 4.0% 1.8% 9.0% 1.0% 4.1% Internet 19.1% 27.4% 30.7% 27.2% 49.7% 41.4% 45.3% Social media 5.3% 6.2% 8.9% 5.3% 5.5% 7.1% 6.1% Blogs 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.7% Mobile phones 5.3% 1.8% 6.9% 11.4% 1.4% 6.1% 2.0% Instant messaging 2.1% 0.0% 0.0% 0.9% 0.7% 0.0% 0.7% Other 0.0% 0.0% 1.0% 0.9% 1.4% 2.0% 0.7% 107 The World Bank Nigeria Country Survey 2013 G. Communication and Information Sharing (continued) How would you prefer to receive information from the World Bank? (Choose no more than TWO) Percentage of Respondents (Responses Combined) Adamawa Cross River Edo Enugu FCT Kaduna Lagos World Bank website 33.7% 40.5% 42.6% 30.7% 47.6% 44.1% 44.6% Direct contact with World Bank 10.2% 19.8% 24.8% 11.4% 14.5% 11.8% 6.8% e-newsletters 7.1% 10.8% 18.8% 17.5% 31.0% 6.9% 32.4% Instant messaging 8.2% 7.2% 8.9% 3.5% 5.5% 13.7% 8.8% World Bank seminars/ workshops/conferences 31.6% 36.0% 37.6% 39.5% 33.1% 21.6% 32.4% World Bank Public Information Center 21.4% 7.2% 5.0% 20.2% 8.3% 8.8% 10.1% World Bank publications and other written materials 12.2% 27.0% 17.8% 28.1% 21.4% 15.7% 24.3% Mobile phones 23.5% 30.6% 25.7% 22.8% 9.7% 24.5% 16.2% Social media 15.3% 11.7% 14.9% 14.0% 13.8% 29.4% 18.9% Blogs 0.0% 1.8% 0.0% 0.0% 1.4% 0.0% 0.0% Other 13.3% 0.9% 0.0% 0.0% 0.7% 10.8% 2.7% Are you aware of the World Bank's Access to Information Policy under which the Bank will now disclose any information in its possession that is not a list of exceptions?* Percentage of Respondents Adamawa Cross River Edo Enugu FCT Kaduna Lagos Yes 41.2% 28.2% 23.7% 22.7% 26.5% 43.6% 18.2% No 58.8% 71.8% 76.3% 77.3% 73.5% 56.4% 81.8% *Significantly different between locations Have you requested information from the World Bank on its activities in the past year?* Percentage of Respondents Adamawa Cross River Edo Enugu FCT Kaduna Lagos Yes 31.6% 28.0% 36.2% 22.7% 32.6% 29.0% 17.6% No 68.4% 72.0% 63.8% 77.3% 67.4% 71.0% 82.4% *Significantly different between locations Were you able to obtain this information?* Percentage of Respondents Adamawa Cross River Edo Enugu FCT Kaduna Lagos Yes 59.3% 60.0% 43.4% 85.7% 67.3% 88.2% 63.2% No 40.7% 40.0% 56.6% 14.3% 32.7% 11.8% 36.8% *Significantly different between locations Do you have access to the Internet?* Percentage of Respondents Adamawa Cross River Edo Enugu FCT Kaduna Lagos Yes 77.4% 88.7% 90.5% 99.0% 97.8% 94.0% 98.7% No 22.6% 11.3% 9.5% 1.0% 2.2% 6.0% 1.3% *Significantly different between locations Do you use/have used the World Bank website?* Percentage of Respondents Adamawa Cross River Edo Enugu FCT Kaduna Lagos Yes 44.8% 45.3% 55.7% 49.5% 79.9% 51.0% 53.0% No 55.2% 54.7% 44.3% 50.5% 20.1% 49.0% 47.0% *Significantly different between locations Which do you primarily use?* Percentage of Respondents Adamawa Cross River Edo Enugu FCT Kaduna Lagos The World Bank's country website 64.4% 62.5% 42.0% 45.8% 27.3% 29.4% 46.5% The World Bank's main website 35.6% 37.5% 58.0% 54.2% 72.7% 70.6% 53.5% *Significantly different between locations 108 The World Bank Nigeria Country Survey 2013 G. Communication and Information Sharing (continued) The Internet connection I mainly use when visiting a World Bank website is:* Percentage of Respondents Adamawa Cross River Edo Enugu FCT Kaduna Lagos High speed 40.0% 44.4% 24.3% 63.2% 50.0% 37.3% 34.3% Dial-up 22.2% 22.2% 8.1% 14.0% 5.6% 23.5% 8.8% 3G/4G 37.8% 33.3% 67.6% 22.8% 44.4% 39.2% 56.9% *Significantly different between locations Please rate how much you agree with the following statements, on a ten-point scale. (1-Strongly disagree, 10-Strongly agree) *Significantly different between locations H. Background Information Currently, do you professionally collaborate/work with the World Bank in your country? Percentage of Respondents Adamawa Cross River Edo Enugu FCT Kaduna Lagos Yes 13.3% 26.8% 11.0% 14.2% 51.4% 36.6% 23.1% No 86.7% 73.2% 89.0% 85.8% 48.6% 63.4% 76.9% Which of the following describes most of your exposure to the World Bank in Nigeria? (Choose no more than TWO) Percentage of Respondents (Responses Combined) Adamawa Cross River Edo Enugu FCT Kaduna Lagos Observer 80.6% 50.5% 81.3% 74.1% 27.3% 55.9% 76.4% Use World Bank reports/data 14.0% 29.1% 18.8% 23.2% 44.1% 19.4% 29.7% Engage in World Bank related/sponsored 34.4% 20.4% 27.1% 23.2% 40.6% 20.4% 16.2% events/activities Collaborate as part of my professional duties 8.6% 16.5% 12.5% 16.1% 25.9% 6.5% 16.2% Use World Bank communication tools for information, 23.7% 24.3% 25.0% 11.6% 17.5% 33.3% 29.7% data, research, etc. 109 The World Bank Nigeria Country Survey 2013 Appendix D: Responses to All Questions by Year 1 FY ’07 Response Number = 1256  FY ’13 Response Number = 835 B. Overall Attitudes toward the World Bank (1-Not familiar at all, 10-Extremely familiar; 1-Not effective at all, 10-Very effective) To what extent do you agree with the following statements about the World Bank’s work in Nigeria, on a ten-point scale? (1-Strongly disagree, 10-Strongly agree) *Significantly different between FY13 and FY07 country surveys To what extent is the World Bank an effective development partner in Nigeria in terms of each of the following? (1-To no degree at all, 10- To a very significant degree) *Significantly different between FY13 and FY07 country surveys 1 Only those questions that were asked in the FY ’07 and FY ’13 country surveys, with similar response scales/options, are presented. 110 The World Bank Nigeria Country Survey 2013 C. World Bank Effectiveness and Results How effective do you believe the World Bank is in terms of the work it does in the following areas of development in Nigeria, on a ten-point scale? (1-Not effective at all, 10-Very effective – FY07 ratings converted from a 5-pt. scale to a 10-pt. scale for comparison) *Significantly different between FY13 and FY07 country surveys D. The World Bank’s Knowledge In Nigeria, to what extent do you believe that the World Bank's knowledge work and activities: (1-To no degree at all, 10-To a very significant degree – FY07 ratings converted from a 5-pt. scale to a 10-pt. scale for comparison) *Significantly different between FY13 and FY07 country surveys E. Working with the World Bank To what extent do you agree/disagree with the following statements, on a ten-point scale? (1-Strongly disagree; 10-Strongly agree) *Significantly different between FY13 and FY07 country surveys 111 The World Bank Nigeria Country Survey 2013 G. Communication and Information Sharing Do you use/have you used the World Bank website?* Percentage of Respondents FY 2007 FY 2013 Yes 18.6% 55.4% No 81.4% 44.6% *Significantly different between FY13 and FY07 country surveys Which do you primarily use?* Percentage of Respondents FY 2007 FY 2013 The World Bank's country website 60.3% 42.7% The World Bank's main website 39.7% 57.3% *Significantly different between FY13 and FY07 country surveys 112 The World Bank Nigeria Country Survey 2013 Appendix E: Indicator Questions as a Function of Exposure to the Bank H3. Currently, do you H4. Which of the following describes most of your exposure to the World Bank in Nigeria? (Choose no more than TWO) professionally collaborate/ work with the World Bank? Observer Use WB reports/data Engage in WB activities Collaborate Use WB website Indicator Question No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean Overall, please rate your impression of the World Bank’s effectiveness in Nigeria, on a 6.06 6.46 6.42 5.98 6.19 6.04 6.13 6.21 6.13 6.24 6.03 6.54 ten-point scale. The World Bank's financial instruments 5.33 6.09 5.86 5.33 5.55 5.50 5.42 5.86 5.56 5.42 5.40 5.95 meet the needs of Nigeria. The World Bank meets Nigeria's needs for 5.56 6.40 6.12 5.60 5.75 5.93 5.68 6.14 5.82 5.66 5.70 6.12 knowledge services. Overall the World Bank currently plays a 5.98 6.65 6.63 5.91 6.13 6.35 6.04 6.58 6.13 6.48 6.06 6.58 relevant role in development in Nigeria The World Bank's work is aligned with what I consider the development priorities 5.74 6.35 6.24 5.68 5.86 6.02 5.82 6.13 5.87 6.09 5.83 6.15 for Nigeria Responsiveness 5.38 6.42 6.18 5.36 5.67 5.75 5.58 5.98 5.65 5.88 5.57 6.06 Openness (sharing data and other 5.75 6.67 6.54 5.65 5.83 6.46 5.93 6.18 5.97 6.15 5.89 6.33 information) Collaboration with groups outside of the 5.64 6.39 6.27 5.59 5.84 5.88 5.76 6.10 5.85 5.86 5.75 6.15 Government Collaboration with the Government 6.83 7.47 7.34 6.81 6.94 7.23 6.89 7.35 7.01 7.05 6.96 7.21 Collaboration with other donors 6.05 6.80 6.68 6.04 6.24 6.44 6.30 6.27 6.27 6.39 6.09 6.91 To what degree does the World Bank’s work help achieve development results in 6.38 6.70 6.72 6.32 6.52 6.37 6.38 6.74 6.48 6.47 6.35 6.86 Nigeria, on a ten-point scale? Are adaptable to Nigeria's specific development challenges and country 5.56 6.08 6.02 5.51 5.74 5.62 5.67 5.83 5.67 5.91 5.62 6.01 circumstances Overall, how significant a contribution do you believe the World Bank’s knowledge work and research make to development 6.36 6.81 6.78 6.29 6.43 6.60 6.40 6.70 6.44 6.68 6.39 6.75 results in your country, on a ten-point scale? Overall, how would you rate the technical quality of the World Bank’s 6.82 7.35 7.22 6.82 6.89 7.21 6.97 6.99 6.93 7.25 6.90 7.20 knowledge/research, on a ten-point scale? Where country systems are adequate, the World Bank makes appropriate use of 6.06 6.68 6.50 6.09 6.21 6.39 6.12 6.60 6.24 6.36 6.21 6.41 them Yellow highlight indicates significant difference between Yes and No mean. 113 The World Bank Nigeria Country Survey 2013 Appendix F: Nigeria FY 2013 Questionnaire World Bank Country Survey FY13 – NIGERIA The World Bank is interested in gauging the views of clients and partners who are either involved in development in Nigeria or who observe activities related to social and economic development. The following survey is meant to give the World Bank’s team that works in Nigeria, greater insight into how the Bank’s work is perceived. This is one tool the World Bank uses to assess the views of its critical stakeholders. With this understanding, the World Bank hopes to develop more effective strategies, outreach and programs that support development in Nigeria. The World Bank commissioned an independent firm to oversee the logistics of this effort in Nigeria. This ensures anonymity and confidentiality. We hope you’ll be candid. To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. SECTION A: GENERAL ISSUES FACING NIGERIA A1. In general would you say that Nigeria is headed in ... ? 1 The right direction 2 The wrong direction 3 Not sure 114 The World Bank Nigeria Country Survey 2013 SECTION A: GENERAL ISSUES A2. When considering development priorities, which ONE development priority below is the most important in Nigeria? Which ONE is the second most important priority? Which ONE is the third most important priority? First priority Second priority Third priority (Choose only ONE for each column) (Choose only ONE) (Choose only ONE) (Choose only ONE) 1 Rural development    2 Education    Social protection (e.g., pensions, targeted 3    social assistance) 4 Transport (e.g., roads, bridges, transportation)    5 Basic infrastructure    6 Poverty reduction    7 Public sector reform    8 Regional integration    9 Global integration    10 Gender    11 Domestic private sector development    12 Foreign direct investment    13 Water and sanitation    14 Anti-corruption    15 Monitoring and evaluation    Public financial management (e.g., public 16    expenditure, fiscal system reform) 17 Job creation/employment    18 Youth employment    Governance (e.g., government 19    responsiveness/effectiveness) 20 Financial markets    21 Urban development    Natural resource management (e.g., oil, gas, 22    mining) 23 Environmental sustainability    24 Equality of opportunity (i.e., equity)    25 Health    26 Communicable/non-communicable diseases    27 Energy    28 Food security    29 Climate change (e.g., mitigation, adaptation)    30 Disaster management    31 Agricultural development    32 Regional trade    33 International trade    34 Crime and violence    35 Economic growth    36 Law and justice (e.g., judicial system)    37 Regulatory and institutional framework    38 Information and communications technology    115 The World Bank Nigeria Country Survey 2013 SECTION A: GENERAL ISSUES A3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Nigeria? (Choose no more than THREE) 1 Water and sanitation 19 Anti-corruption 2 Equality of opportunity (i.e., equity) 20 Domestic private sector development 3 Economic growth 21 Foreign direct investment 4 Climate change (e.g., mitigation, adaptation) 22 Global integration 5 Disaster management 23 Energy 6 Regional integration 24 Public sector reform 7 Gender 25 Monitoring and evaluation Governance (e.g., government responsiveness and 8 Rural development 26 effectiveness) 9 Urban development 27 Natural resource management (e.g., oil, gas, mining) 10 Education 28 Environmental sustainability 11 Regulatory framework 29 Health Public financial management (e.g., public 12 Basic infrastructure 30 expenditure, fiscal system reform) Social protection (e.g., pensions, targeted 13 31 Agricultural development social assistance) 14 Law and justice (e.g., judicial system) 32 Job creation/employment 15 Transport (e.g., roads, bridges, transportation) 33 Financial markets 16 Crime and violence 34 Trade and exports (regional/international) 17 Communicable/non-communicable diseases 35 Food security 18 Information and communications technology 36 Other (Please specify ________________________) 116 The World Bank Nigeria Country Survey 2013 SECTION A: GENERAL ISSUES A4. Economic growth can be driven by a number of factors. Which THREE areas below do you believe would contribute most to generating economic growth in Nigeria? (Choose no more than THREE) 1 Energy 19 Domestic private sector development 2 Equality of opportunity (i.e., equity) 20 Job creation/employment Social protection (e.g., pensions, targeted 3 21 Agricultural development social assistance) 4 Global integration 22 Food security 5 Climate change (e.g., mitigation, adaptation) 23 Governance (i.e., government effectiveness) 6 Anti-corruption 24 Transport (e.g., roads, bridges, transportation) 7 Disaster management 25 Monitoring and evaluation 8 Rural development 26 Gender 9 Foreign direct investment 27 Natural resource management (e.g., oil, gas, mining) 10 Urban development 28 Environmental sustainability 11 Water and sanitation 29 Health 12 Education 30 Basic infrastructure 13 Information and communications technology 31 Law and justice (e.g., judicial system) 14 Regulatory framework 32 Crime and violence Public financial management (e.g., public 15 Communicable/non-communicable diseases 33 expenditure, fiscal system reform) 16 Trade and exports 34 Financial markets 17 Public sector reform 35 Other (please specify ________________________) 18 Regional integration 117 The World Bank Nigeria Country Survey 2013 SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK B1. How familiar are you with the work of the World Bank in Nigeria, on a ten point scale? 1 2 3 4 5 6 7 8 9 10 Not familiar at all Extremely familiar B2. Overall, please rate your impression of the World Bank’s effectiveness in Nigeria, on a ten point scale? 1 2 3 4 5 6 7 8 9 10  Not effective at all Very effective Don't know B3. To what extent do you believe the World Bank's staff is well prepared (e.g., skills and knowledge) to help Nigeria solve its most complicated development challenges, on a ten point scale? 1 2 3 4 5 6 7 8 9 10  To a very significant To no degree at all Don't know degree PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 118 The World Bank Nigeria Country Survey 2013 SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK B4. When thinking about how the World Bank can have the most impact on development results in Nigeria, in which sectoral areas do you believe the World Bank should focus most of its attention and resources in Nigeria? (Choose no more than THREE) 1 Rural development 20 Environmental sustainability 2 Education 21 Equality of opportunity (i.e., equity) Social protection (e.g., pensions, targeted social 3 22 Health assistance) Governance (e.g., government responsiveness and 4 23 Global integration effectiveness) 5 Transport (e.g., roads, bridges, transportation) 24 Food security 6 Poverty reduction 25 Climate change (e.g., mitigation, adaptation) 7 Public sector reform 26 Agricultural development 8 Regional integration 27 International trade 9 Gender 28 Regional trade 10 Crime and violence 29 Economic growth 11 Domestic private sector development 30 Law and justice (e.g., judicial system) 12 Foreign direct investment 31 Regulatory framework 13 Water and sanitation 32 Communicable/non-communicable diseases 14 Energy 33 Basic infrastructure 15 Monitoring and evaluation 34 Natural resource management (e.g., oil, gas, mining) Public financial management (e.g., public 16 35 Anti corruption expenditure, fiscal system reform) 17 Job creation/employment 36 Information and communications technology 18 Financial markets 37 Disaster management 19 Urban development 38 Other (please specify _______________________) 119 The World Bank Nigeria Country Survey 2013 SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK B5. When thinking about the World Bank’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Nigeria? Greatest Value Second Greatest Value (Choose only ONE) (Choose only ONE) 1 Financial resources   2 Mobilizing third party financial resources   3 Technical assistance   4 Policy advice   5 Development partner coordination   6 Data   7 Training/capacity building   8 Studies/analyses   9 Convening/facilitating   Linkage to non-Bank expertise (e.g., South-South 10   knowledge sharing) 11 Other (please specify):_______________________   B6. Which of the following do you identify as the World Bank’s greatest WEAKNESSES in its work in Nigeria? (Choose no more than TWO) 1 Imposing technocratic solutions without regard to political and societal realities 2 Not exploring alternative policy options 3 Too bureaucratic in its operational policies and procedures 4 Staff too inaccessible 5 Arrogant in its approach 6 Not client focused 7 The credibility of its knowledge/data 8 Not willing to honestly criticize policies and reform efforts in the country 9 Too influenced by developed countries 10 Not enough public disclosure of its work 11 World Bank processes too slow and complex 12 Not aligned with country priorities 13 Not aligned with other development partners’ work 14 Not collaborating enough with non-state actors 15 Not adequately sensitive to political/social realities in Nigeria 16 Not enough engagement at state levels 17 Too much engagement at state levels 18 Other (please specify): __________________________________________________ 120 The World Bank Nigeria Country Survey 2013 SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK B7. Which World Bank instruments do you believe are the MOST effective in reducing poverty in Nigeria? (Choose no more than TWO) 1 Investment lending (financing specific projects) 2 Capacity development 3 Policy based lending / Budget support to the Government 4 Knowledge products/services (analytical work, studies, surveys, etc.) 5 Technical assistance (advice, best practice, international experience, etc.) 6 Trust Fund management 7 Other (please specify): __________________________________________________ 8 Don’t know B8. Which World Bank instruments do you believe are LEAST effective in helping to reduce poverty in Nigeria? (Choose no more than TWO) 1 Investment lending (financing specific projects) 2 Capacity development 3 Policy based lending / Budget support to the Government 4 Knowledge products/services (analytical work, studies, surveys, etc.) 5 Technical assistance (advice, best practice, international experience, etc.) 6 Trust Fund management 7 Other (please specify): __________________________________________________ 8 Don’t know B9. To what extent do you believe the World Bank SHOULD seek to influence the global development agenda as related to “global public goods” (e.g., climate change, communicable diseases, international financial systems, trade, statistics, etc.), on a ten point scale? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree 121 The World Bank Nigeria Country Survey 2013 SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK B10. In addition to the regular relations with the national government as its main interlocutor, which TWO of the following groups should the World Bank collaborate with more in your country to ensure better development results there? (Choose no more than TWO) 1 NGOs 2 Local Government 3 Beneficiaries 4 Private sector 5 Community Based Organizations (CBOs) 6 Development partner community 7 Foundations 8 Academia/think tanks/research institutes 9 Parliament 10 Media 11 State governments 12 Governors’ Forum 13 Faith based organizations 14 Youth 15 Other (please specify): __________________________ To what extent do you agree with the following statements about the World Bank’s work in Nigeria, on a ten point scale? Strongly Strongly Don't disagree agree know Overall the World Bank currently plays a relevant B11 1 2 3 4 5 6 7 8 9 10  role in development in Nigeria The World Bank’s work is aligned with what I B12 1 2 3 4 5 6 7 8 9 10  consider the development priorities for Nigeria The World Bank supports programs and strategies B13 1 2 3 4 5 6 7 8 9 10  that are realistic for Nigeria The World Bank treats clients and stakeholders in B14 1 2 3 4 5 6 7 8 9 10  Nigeria with respect PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 122 The World Bank Nigeria Country Survey 2013 SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK To what extent is the World Bank an effective development partner in Nigeria, in terms of each of the following? To no To a very Don't degree at significant know all degree B15 Responsiveness 1 2 3 4 5 6 7 8 9 10  Flexibility (in terms of the World Bank’s products B16 1 2 3 4 5 6 7 8 9 10  and services) Flexibility (in terms of changing country B17 1 2 3 4 5 6 7 8 9 10  circumstances) B18 Being inclusive 1 2 3 4 5 6 7 8 9 10  B19 Openness (sharing data and other information) 1 2 3 4 5 6 7 8 9 10  B20 Staff accessibility 1 2 3 4 5 6 7 8 9 10  B21 Straightforwardness and honesty 1 2 3 4 5 6 7 8 9 10  Collaboration with groups outside of the B22 1 2 3 4 5 6 7 8 9 10  Government (e.g., NGOs, academia, private sector) B23 Collaboration with the Government 1 2 3 4 5 6 7 8 9 10  B24 Collaboration with other development partners 1 2 3 4 5 6 7 8 9 10  B25 Follow through over time 1 2 3 4 5 6 7 8 9 10  B26. When World Bank assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO) 1 The World Bank works too slowly 2 The Government works inefficiently 3 There is not an adequate level of citizen/civil society participation 4 Poor development partner coordination 5 The World Bank does not do adequate follow through/follow-up 6 Lack of/inadequate levels of capacity in Government 7 Political pressures and obstacles 8 Reforms are not well thought out in light of country challenges 9 The World Bank is not sensitive enough to political/social realities on the ground 10 Other (please specify): ________________________________________ 123 The World Bank Nigeria Country Survey 2013 SECTION C: WORLD BANK EFFECTIVENESS AND RESULTS How effective do you believe the World Bank is in terms of the work it does in the following areas of development in Nigeria, on a ten point scale? Not effective Very Don't at all effective know C1 Anti-corruption 1 2 3 4 5 6 7 8 9 10  C2 Information and communications technology 1 2 3 4 5 6 7 8 9 10  C3 Transport (e.g., roads, bridges, transportation) 1 2 3 4 5 6 7 8 9 10  C4 Crime and violence 1 2 3 4 5 6 7 8 9 10  C5 Law and justice (e.g., judicial system) 1 2 3 4 5 6 7 8 9 10  C6 Urban development 1 2 3 4 5 6 7 8 9 10  C7 Environmental sustainability 1 2 3 4 5 6 7 8 9 10  C8 Regulatory framework 1 2 3 4 5 6 7 8 9 10  C9 Basic infrastructure 1 2 3 4 5 6 7 8 9 10  C10 Communicable/non-communicable diseases 1 2 3 4 5 6 7 8 9 10  C11 Poverty reduction 1 2 3 4 5 6 7 8 9 10  C12 Gender 1 2 3 4 5 6 7 8 9 10  C13 Domestic private sector development 1 2 3 4 5 6 7 8 9 10  C14 Foreign direct investment 1 2 3 4 5 6 7 8 9 10  C15 Water and sanitation 1 2 3 4 5 6 7 8 9 10  C16 Trade and exports (regional/international) 1 2 3 4 5 6 7 8 9 10  C17 Economic growth 1 2 3 4 5 6 7 8 9 10  C18 Energy 1 2 3 4 5 6 7 8 9 10  C19 Disaster management 1 2 3 4 5 6 7 8 9 10  C20 Monitoring and evaluation 1 2 3 4 5 6 7 8 9 10  Public financial management (e.g., public expenditure, C21 1 2 3 4 5 6 7 8 9 10  fiscal system reform) C22 Job creation/employment 1 2 3 4 5 6 7 8 9 10  C23 Financial markets 1 2 3 4 5 6 7 8 9 10  C24 Equality of opportunity (i.e., equity) 1 2 3 4 5 6 7 8 9 10  C25 Health 1 2 3 4 5 6 7 8 9 10  C26 Rural development 1 2 3 4 5 6 7 8 9 10  C27 Global integration 1 2 3 4 5 6 7 8 9 10  Governance (e.g., government C28 1 2 3 4 5 6 7 8 9 10  responsiveness/effectiveness) C29 Food security 1 2 3 4 5 6 7 8 9 10  C30 Education 1 2 3 4 5 6 7 8 9 10  Social protection (e.g., pensions, targeted social C31 1 2 3 4 5 6 7 8 9 10  assistance) C32 Climate change (e.g., mitigation, adaptation) 1 2 3 4 5 6 7 8 9 10  C33 Public sector reform 1 2 3 4 5 6 7 8 9 10  C34 Regional integration 1 2 3 4 5 6 7 8 9 10  C35 Agricultural development 1 2 3 4 5 6 7 8 9 10  C36 Community development 1 2 3 4 5 6 7 8 9 10  C37 Natural resource management (e.g., oil, gas, mining) 1 2 3 4 5 6 7 8 9 10  124 The World Bank Nigeria Country Survey 2013 SECTION C: WORLD BANK EFFECTIVENESS AND RESULTS C38. To what extent does the World Bank’s work help to achieve development results in Nigeria, on a ten point scale? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very significant Don't know all degree To what extent do you agree with the following statements about the World Bank in Nigeria, on a ten point scale? Strongly Strongly Don't disagree agree know The World Bank's financial instruments (i.e., investment lending, Development Policy C39 1 2 3 4 5 6 7 8 9 10  Loan, Trust Funds, Program 4 Result, etc.) meet the needs of Nigeria The World Bank meets Nigeria’s needs for C40 knowledge services (e.g., research, analysis, 1 2 3 4 5 6 7 8 9 10  data, technical assistance) 125 The World Bank Nigeria Country Survey 2013 SECTION D: THE WORLD BANK’S KNOWLEDGE D1. How frequently do you consult World Bank knowledge work and activities (e.g., data, analysis, reports) in the work you do? 1 Weekly 2 Monthly 3 A few times a year 4 Rarely 5 Never D2. When thinking about the development challenges in Nigeria, where do you believe it would be most valuable for the World Bank to focus its research and knowledge efforts in the next few years? (Choose no more than THREE) 1 Public sector reform 19 Equality of opportunity (i.e., equity) 2 Gender 20 Urban development 3 Education 21 Crime and violence 4 Domestic private sector development 22 Regional integration 5 Foreign direct investment 23 Information and communications technology 6 Water and sanitation 24 Transport (e.g., roads, bridges, transportation) 7 Trade and exports (regional/international) 25 Agricultural development 8 Economic growth 26 Natural resource management (e.g., oil, gas, mining) Public financial management (e.g., public 9 Energy 27 expenditure, fiscal system reform) 10 Disaster management 28 Job creation/employment 11 Monitoring and evaluation 29 Health 12 Governance (i.e., government effectiveness) 30 Rural development Social protection (e.g., pensions, targeted social 13 31 Global integration assistance) 14 Climate change (e.g., mitigation, adaptation) 32 Food security 15 Poverty reduction 33 Environmental sustainability 16 Law and justice (e.g., judicial system) 34 Regulatory framework 17 Anti-corruption 35 Basic infrastructure 18 Financial markets 36 Communicable/non-communicable diseases 126 The World Bank Nigeria Country Survey 2013 SECTION D: THE WORLD BANK’S KNOWLEDGE In Nigeria, how effective do you believe the World Bank’s knowledge and research are at: Not Very Don't effective effective know at all D3 Raising your awareness of the particular topic 1 2 3 4 5 6 7 8 9 10  D4 Stimulating public debate/dialogue 1 2 3 4 5 6 7 8 9 10  D5 Enhancing your knowledge and/or skills 1 2 3 4 5 6 7 8 9 10  D6 Contributing to good policy making 1 2 3 4 5 6 7 8 9 10  Providing support for program D7 1 2 3 4 5 6 7 8 9 10  implementation In Nigeria, to what extent do you believe that the World Bank’s knowledge and research: To no To a very Don't degree at significant know all degree D8 Are available when needed 1 2 3 4 5 6 7 8 9 10  Include appropriate level of stakeholder D9 1 2 3 4 5 6 7 8 9 10  involvement during preparation Are relevant to Nigeria’s development D10 1 2 3 4 5 6 7 8 9 10  priorities D11 Provide feasible recommendations 1 2 3 4 5 6 7 8 9 10  Are accessible (well written and easy to D12 1 2 3 4 5 6 7 8 9 10  understand) A source of relevant information on global D13 1 2 3 4 5 6 7 8 9 10  good practices D14 Are adequately disseminated 1 2 3 4 5 6 7 8 9 10  D15 Are appropriately translated 1 2 3 4 5 6 7 8 9 10  Are adaptable to Nigeria’s specific D16 development challenges and country 1 2 3 4 5 6 7 8 9 10  circumstances D17. Overall, how significant a contribution do you believe the World Bank's knowledge and research make to development results in your country, on a ten point scale? 1 2 3 4 5 6 7 8 9 10  Not significant at all Very significant Don't know 127 The World Bank Nigeria Country Survey 2013 SECTION D: THE WORLD BANK’S KNOWLEDGE D18. Overall, how would you rate the technical quality of the World Bank's knowledge/research, on a ten point scale? 1 2 3 4 5 6 7 8 9 10  Very low Very high technical Don't know technical quality quality D19. Overall, how effective is the World Bank at providing linkage to non-Bank expertise e.g., South-South knowledge sharing, etc.)? 1 2 3 4 5 6 7 8 9 10  Not effective at all Very effective Don't know 128 The World Bank Nigeria Country Survey 2013 SECTION E: WORKING WITH THE WORLD BANK To what extent do you agree/disagree with the following statements, on a ten point scale? Strongly Strongly Don't disagree agree know E1 The World Bank disburses funds promptly 1 2 3 4 5 6 7 8 9 10  The World Bank effectively monitors and E2 evaluates the projects and programs it 1 2 3 4 5 6 7 8 9 10  supports The World Bank's approvals and reviews are E3 1 2 3 4 5 6 7 8 9 10  done in a timely fashion The World Bank's “Safeguard Policy” E4 1 2 3 4 5 6 7 8 9 10  requirements are reasonable The World Bank imposes reasonable E5 1 2 3 4 5 6 7 8 9 10  conditions on its lending Working with the World Bank increases E6 1 2 3 4 5 6 7 8 9 10  Nigeria's institutional capacity The World Bank ensures consistency and E7 1 2 3 4 5 6 7 8 9 10  continuity through staff changes The World Bank's teams and visits are well E8 1 2 3 4 5 6 7 8 9 10  coordinated Where country systems (e.g., procurement, financial management, etc.) are adequate, E9 1 2 3 4 5 6 7 8 9 10  the World Bank makes appropriate use of them The World Bank provides effective E10 implementation support (i.e., supervision of 1 2 3 4 5 6 7 8 9 10  projects) PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 129 The World Bank Nigeria Country Survey 2013 SECTION F: THE FUTURE ROLE OF THE WORLD BANK IN NIGERIA F1. How significant a role do you believe the World Bank SHOULD play in Nigeria’s development in the near future, on a ten point scale? 1 2 3 4 5 6 7 8 9 10  Not a significant Very significant Don't know role at all role F2. Which of the following SHOULD the World Bank do to make itself of greater value in Nigeria? (Choose no more than TWO) 1 Improve the quality of its experts as related to Nigeria’s specific challenges 2 Reduce the complexity of obtaining World Bank financing 3 Focus primarily on advocacy issues Improve the competitiveness of its financing compared to markets (e.g., cost, timeliness, and other 4 terms) 5 Ensure greater selectivity in its work 6 Provide more adequate data/knowledge/statistics/figures on Nigeria’s economy 7 Offer more innovative financial products 8 Offer more innovative knowledge services 9 Increase availability of Fee-Based services 10 Work faster 11 Other (please specify): ______________________________________________ 130 The World Bank Nigeria Country Survey 2013 SECTION G: COMMUNICATION AND INFORMATION SHARING G1. How do you get most of your information about economic and social development issues in Nigeria? (Choose no more than TWO) 1 Local newspapers 2 International newspapers 3 Local radio 4 International radio 5 Local television 6 International television 7 Periodicals 8 Internet 9 Social media (Facebook, Twitter, YouTube) 10 Blogs 11 Mobile phones 12 Instant messaging 13 Other (please specify): ______________________________________________ G2. How would you prefer to receive information from the World Bank? (Choose no more than TWO) 1 World Bank website 2 Direct contact with World Bank (i.e., face to face meetings/discussions) 3 e-newsletters 4 Instant messaging 5 World Bank seminars/workshops/conferences 6 World Bank Public Information Center 7 World Bank publications and other written materials 8 Mobile phones 9 Social media (Facebook, Twitter, YouTube) 10 Blogs 11 Other (please specify): ______________________________________________ Are you aware of the World Bank’s Access to Information Policy under which the Bank will G3 Yes No now disclose any information in its possession that is not on a list of exceptions? Have you requested information from the World Bank on its activities in the past year? G4 Yes No (If YES please go to Question G5; if NO please go to G6) G5 Were you able to obtain this information? Yes No G6 Do you have access to the Internet? Yes No G7 Do you use/have you ever used the World Bank website? Yes No 131 The World Bank Nigeria Country Survey 2013 SECTION G: COMMUNICATION AND INFORMATION SHARING G8. Which do you primarily use? 1 The World Bank’s country website (www.worldbank.org/ng) 2 The World Bank’s main website (www.worldbank.org) G9. The Internet connection I mainly use when visiting a World Bank website is: 1 High speed 2 Dial-up 3 3G/4G Please rate how much you agree with the following statements, on a ten point scale. Strongly Strongly Don't disagree agree know I use more data from the World Bank as a result of the G10 1 2 3 4 5 6 7 8 9 10  organization's Open Data policy I find the World Bank websites easy to navigate. (Only G11 1 2 3 4 5 6 7 8 9 10  answer if you have used a World Bank website) I find the information on the World Bank’s websites G12 useful. (Only answer if you have used a World Bank 1 2 3 4 5 6 7 8 9 10  website) I find information on World Bank Facebook, Twitter, G13 1 2 3 4 5 6 7 8 9 10  Youtube or Flickr useful When I need information from the World Bank I know G14 how to find it (e.g., whom to call, where to reach them, 1 2 3 4 5 6 7 8 9 10  etc.) The World Bank is responsive to my information G15 1 2 3 4 5 6 7 8 9 10  requests and inquiries PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 132 The World Bank Nigeria Country Survey 2013 SECTION H: BACKGROUND INFORMATION H1. Which of the following best describes your current position? (Please mark only ONE response) 1 Office of the President 2 Office of Minister 3 Office of Parliamentarian 4 Employee of a Ministry, Ministerial Department or Implementation Agency 5 Consultant/Contractor working on World Bank supported Project/Program 6 Project Management Unit (PMU) overseeing implementation of project 7 Local Government Office or Staff 8 Bilateral Agency 9 Multilateral Agency 10 Private Sector Organization 11 Private Foundation 12 Financial Sector/Private Bank 13 NGO 14 Community Based Organization 15 Media (Press, Radio, TV, Web, etc.) 16 Independent Government Institution (i.e., Regulatory Agency, Central Bank/oversight institution) 17 Trade Union 18 Faith-Based Group 19 Academia/Research Institute/Think Tank 20 Judiciary Branch 21 Other (please specify): ________________________ 133 The World Bank Nigeria Country Survey 2013 SECTION H: BACKGROUND INFORMATION H2. Please identify the primary specialization of your work. (Please mark only ONE response) 1 Agricultural development 20 Health 2 Anti corruption 21 Information and communications technology 3 Basic infrastructure 22 Job creation/employment 4 Climate change (e.g., mitigation, adaptation) 23 Law and justice (e.g., judicial system) 5 Communicable/non-communicable diseases 24 Monitoring and evaluation 6 Crime and violence 25 Natural resource management (e.g., oil, gas, mining) 7 Disaster management 26 Poverty reduction Public financial management (e.g., public 8 Domestic private sector development 27 expenditure, fiscal system reform) 9 Economic growth 28 Public sector reform 10 Education 29 Regional integration 11 Energy 30 Regulatory framework 12 Environmental sustainability 31 Rural development Social protection (e.g., pensions, targeted social 13 Equality of opportunity (i.e., equity) 32 assistance) 14 Financial markets 33 Trade and exports (regional/international) 15 Food security 34 Transport (e.g., roads, bridges, transportation) 16 Foreign direct investment 35 Urban development 17 Gender 36 Water and sanitation 18 Global integration 37 Other (please specify): _______________________ 19 Governance (i.e., government effectiveness) 134 The World Bank Nigeria Country Survey 2013 SECTION H: BACKGROUND INFORMATION H3. Currently, do you professionally collaborate/work with the World Bank in your country? 1 Yes 2 No H4. Which of the following describes most of your exposure to the World Bank in Nigeria? (Choose no more than TWO) 1 Observer (i.e., follow in media, discuss in informal conversations, etc.) 2 Use World Bank reports/data 3 Engage in World Bank related/sponsored events/activities 4 Collaborate as part of my professional duties Use World Bank communication tools (website, Facebook, Twitter, Youtube, Flickr) for information, 5 data, research, etc. H5. Which best represents your geographic location? 1 Adamawa 2 Cross River 3 Edo 4 Enugu 5 FCT 6 Kaduna 7 Lagos Thank you for completing the survey! 135