SFG2390 V10 1.5 Million Natural Gas Connections Project in 11 Governorates Site-Specific Environmental and Social Impact Assessment El Awayed & Abu Soliman /Alexandria Governorate EGAS September 2016 Egyptian Natural Gas Holding Company Developed by Petrosafe EcoConServ Environmental Solutions Petroleum Safety & Environmental Services Company Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 List of acronyms and abbreviations AFD Agence Française de Développement (French Agency for Development) BUTAGASCO The Egyptian Company for LPG distribution CAPMAS Central Agency for Public Mobilization and Statistics CDA Community Development Association CO Carbon monoxide CRN Customer Reference Number CULTNAT Center for Documentation Of Cultural and Natural Heritage EEAA Egyptian Environmental Affairs Agency EGAS Egyptian Natural Gas Holding Company EGP Egyptian Pound EHDR Egyptian Human Development Report 2010 EIA Environmental Impact Assessment ER Executive Regulation E&S Environmental and Social ESIA Environmental and Social Impact Assessment ESIAF Environmental and Social Impact Assessment Framework ESM Environmental and Social Management ESMF Environmental and Social Management framework ESMP Environmental and Social Management Plan FGD Focus Group Discussion GAC governance and anticorruption GDP Gross Domestic Product GIS Global Information Systems GoE Government of Egypt GPS Global Positioning System GRM Grievance redress mechanisms HDD Horizontal Directional Drilling HDPE High-Density Polyethylene pipes HH Households HHH Head of the Household hr hour HSE Health Safety and Environment IBA Important Bird Areas IDSC Information and Decision Support Center IFC International Finance Corporation IGE/SR Institute of Gas Engineers/Safety Recommendations LDCs Local Distribution Companies LGU Local Governmental Unit LPG Liquefied Petroleum Gas mBar milliBar MDG Millennium Development Goal MOP Maximum operating pressure MP Management Plan MTO Material take-off NG Natural Gas NGO Non-Governmental Organizations NO2 Nitrogen dioxide OSH Occupational Safety and Health P&A Property and Appliance Survey i Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 PAP Project Affected Persons PE Poly Ethylene PM10 Particulate matter PPM Parts Per Million PRS Pressure Reduction Station RAP Resettlement Action Plan RPF Resettlement Policy Framework SDO Social Development Officer SIA Social Impact Assessment SO2 Sulphur dioxide SSIAF Supplementary Social Impact Assessment Framework SYB Statistical Year Book T.S.P Total Suspended Particulates Town Gas The Egyptian Company for Natural Gas Distribution for Cities WB The World Bank WHO World Health Organization $ United States Dollars € Euros Exchange Rate: US$ = 8.83 EGP as of September 2016 Exchange Rate: € = 9.89 EGP as of September 2016 ii Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 Contents LIST OF ACRONYMS AND ABBREVIATIONS _____________________________________________ I LIST OF TABLES _______________________________________________________________ V LIST OF FIGURES _____________________________________________________________ VI 1 INTRODUCTION 1 1.1 PREAMBLE ________________________________________________________ 1 1.2 PROJECT OBJECTIVES __________________________________________________ 1 1.3 ENVIRONMENTAL AND SOCIAL IMPACT ASSESSMENT (ESIA) ____________________________ 1 1.4 CONTRIBUTORS _____________________________________________________ 2 2 PROJECT DESCRIPTION 3 2.1 BACKGROUND ______________________________________________________ 3 2.2 PROJECT WORK PACKAGES ______________________________________________ 4 2.3 PROJECT EXECUTION METHODOLOGY _________________________________________ 5 2.4 ACTIVITIES OF THE OPERATION PHASE ________________________________________ 11 3 LEGISLATIVE AND REGULATORY FRAMEWORK 12 3.1 APPLICABLE ENVIRONMENTAL AND SOCIAL LEGISLATION IN EGYPT ________________________ 12 3.2 WORLD BANK SAFEGUARD POLICIES ________________________________________ 13 4 ENVIRONMENTAL AND SOCIAL BASELINE 14 4.1 DESCRIPTION OF THE ENVIRONMENT ________________________________________ 14 4.2 SOCIOECONOMIC BASELINE _____________________________________________ 23 5 ENVIRONMENTAL AND SOCIAL IMPACTS 33 5.1 POSITIVE IMPACTS __________________________________________________ 33 5.2 ANTICIPATED NEGATIVE IMPACTS __________________________________________ 35 5.3 POTENTIAL NEGATIVE IMPACTS DURING CONSTRUCTION _____________________________ 35 5.4 POTENTIAL NEGATIVE IMPACTS DURING OPERATION _______________________________ 44 5.5 WOMEN AND VULNERABLE GROUPS ________________________________________ 45 6 ANALYSIS OF ALTERNATIVES 46 6.1 NO PROJECT ALTERNATIVE ______________________________________________ 46 6.2 ENERGY ALTERNATIVES ________________________________________________ 46 6.3 INSTALLATION COSTS _________________________________________________ 46 7 ENVIRONMENTAL AND SOCIAL MANAGEMENT & MONITORING PLAN 47 7.1 OBJECTIVES OF THE ESM&MP ___________________________________________ 47 7.2 MANAGEMENT OF MITIGATION AND MONITORING ACTIVITIES DURING CONSTRUCTION PHASE ________ 47 7.3 ENVIRONMENTAL AND SOCIAL MANAGEMENT MATRIX DURING CONSTRUCTION ______________ 61 7.4 ENVIRONMENTAL AND SOCIAL MONITORING MATRIX DURING CONSTRUCTION _______________ 69 7.5 MANAGEMENT OF MITIGATION AND MONITORING ACTIVITIES DURING OPERATION PHASE __________ 71 7.6 ENVIRONMENTAL AND SOCIAL MANAGEMENT MATRIX DURING OPERATION _________________ 73 7.7 ENVIRONMENTAL AND SOCIAL MONITORING MATRIX DURING OPERATION __________________ 76 7.8 REPORTING OF MITIGATION AND MONITORING ACTIVITIES ____________________________ 77 7.9 INSTITUTIONAL FRAMEWORK FOR ESM&MP IMPLEMENTATION _________________________ 78 8 STAKEHOLDER ENGAGEMENT AND PUBLIC CONSULTATION 81 8.1 DEFINING THE STAKEHOLDER _____________________________________________ 81 8.2 CONSULTATION METHODOLOGY AND ACTIVITIES _________________________________ 82 8.3 SUMMARY OF CONSULTATION OUTCOMES _____________________________________ 86 8.4 SSESIA DISCLOSURE _________________________________________________ 87 iii Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 ANNEX 1: CONTRIBUTORS TO THE ESIA ______________________________________________ 88 ANNEX 2: PROCEDURES FOR CHANCE FINDS AND ESM&MP FOR PHYSICAL CULTURAL RESOURCES ______ 89 ANNEX 3: SITE AIR MEASUREMENTS METHODOLOGY ____________________________________ 92 ANNEX 4: IMPACT ASSESSMENT ___________________________________________________ 93 ANNEX 5: COMPLAINT FORM _____________________________________________________ 96 ANNEX 6: EGYPT GAS HEALTH AND SAFETY GUIDELINES___________________________________ 98 iv Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 List of Tables Table 2-1: Planned connections ................................................................................................... 5 Table 4-1: Location of Air and Noise measurements ................................................................. 14 Table 4-2: Eight (8) hours average ambient air pollutants’ concentrations (µg/m3) .................... 15 Table 4-3: Ambient noise level measurements ........................................................................... 16 Table 4-4: National and World Bank limits for ambient noise levels .......................................... 16 Table 4-5: Monthly Average Temperatures in Alexandria for the Year 2015 .............................. 17 Table 4-6: Mean Rainfall at Al Qasr el Akhdar ........................................................................... 17 Table 7-1 Handling of Solid Wastes during Construction Phase ................................................ 53 Table 7-2 Wastes Common for Construction of gas pipelines.................................................... 54 Table 7-3: Environmental and Social Management Matrix during CONSTRUCTION .............. 61 Table 7-4: Environmental and Social Monitoring Matrix during CONSTRUCTION ................ 69 Table 7-5: Environmental and Social Management Matrix during OPERATION ...................... 73 Table 7-6: Environmental and Social Monitoring Matrix during OPERATION ........................ 76 Table 8-1: Summary of Consultation Activities in El Awayed & Abu Soliman City .................... 83 Table 8-2: Sample of the main issues raised during data collection and scoping phase in El Awayed & Abu Soliman ............................................................................................................ 84 Table 0-1: Management matrix for cultural sites (if encountered) ............................................... 90 Table 0-2: Monitoring matrix for cultural sites (if encountered) ................................................. 91 Table 0-3: Standard reference methods followed for the collection of ambient air pollutants..... 92 v Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 List of Figures Figure 2-1: General components of the city’s distribution network .............................................. 3 Figure 2-2: Location of El Awayed & Abu Soliman in Alexandria City ........................................ 6 Figure 2-3: El Awayed & Abu Soliman project area ..................................................................... 6 Figure 2-4: Typical backfill arrangement (Source: EGAS technical drawings)............................... 8 Figure 2-5: Typical layout of U-shaped concrete slab (Source: EGAS technical drawings) ........... 8 Figure 4-1: Map of Alexandria Governorate. The red dashed circle represents the projected area for natural gas connections in Abu Soliman and Al Awayed. ..................................................... 14 Figure 4-2: Examples of urban streets in Abu Soliman .............................................................. 19 Figure 4-3: Urban secondary streets in Al Awayed ..................................................................... 20 Figure 4-4: % distribution of dwellings by project site ............................................................... 21 Figure 4-5: Buildings in Abu Soliman ........................................................................................ 21 Figure 4-6: Dwellings constructed of concrete and red bricks .................................................... 21 Figure 4-7: Abis transfer station 6km south, Abeed transfer station 8km south west, and Qabbari transfer station 12km west of project area and El Hammam landfill 70km west of project areas 22 Figure 4-8: % distribution of project area by education level...................................................... 24 Figure 4-9:% Distribution of population by work status and sex............................................... 25 Figure 4-10: % Distribution of population by work status of the breadwinner ........................... 25 Figure 4-11: % Distribution of population by income & expenditure and sex ............................ 26 Figure 4-12: % Distribution of sample by the type of fuel used for water heating ...................... 27 Figure 4-13: % Distribution of the problems related to LPG cylinders ...................................... 27 Figure 4-14: % Distribution of sample perception of NG .......................................................... 29 Figure 4-15: % Distribution of handling the LPG by person in charge ...................................... 29 Figure 4-16: Average cost of LPG per area ............................................................................... 30 Figure 4-17: % Distribution of the sample surveyed by type of payment ................................... 30 Figure 4-18: % Distribution of the sample surveyed by monthly installment.............................. 31 Figure 4-19: Willingness to pay .................................................................................................. 31 Figure 7-1 Proposed Grievance and Redress Mechanism ........................................................... 57 Figure 7-2: Town Gas ESMP organogram ................................................................................. 78 Figure 8-1: Interviewing women in El Awayed .......................................................................... 82 Figure 8-2: Consulting with an LPG vendor in El Awayed ........................................................ 82 Figure 8-3: Informal discussion and sharing of information about the project ........................... 82 Figure 8-4: % distribution of consulted households’ sample by age category.............................. 83 Figure 8-5: % distribution of consulted households’ sample by occupational status ................... 84 vi Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 1 Introduction 1.1 Preamble The Government of Egypt (GoE) has immediate priorities to increase household use of natural gas(NG) by connecting 1.2 million households/yr to the gas distribution network to replace the highly subsidized, largely imported Liquefied Petroleum Gas (LPG). The total installed domestic connections until 2015 reached 7.2 million customers and 14.8 thousand commercial customers and 2.3 thousand industrial clients. That was achieved in full cooperation with the local distribution companies. The GoE is implementing an expansion program for Domestic Natural Gas connections to an additional 1.5 Million households over the next 4 years. The project presented in this study is part of a program that involves extending the network and accompanying infrastructure to connect 1.5 million Households in 11 Governorates between 2016 and 2019 with the assistance of a World Bank Loan of up to US$500 Million and the Agence Française de Développement (French Agency for Development) financing of up to €70 Million. The program is estimated to cost US$850 Million. 1.2 Project Objectives The proposed project represents an integral component of the National energy strategy which aims for greater use of natural gas for domestic users and reduction of government subsidies of the energy sector (LPG). The project is planned for completion within 3 years. The following results are envisaged: - Wider NG coverage and stable household energy supply - Reduced leakage and fire risk compared to LPG - Reduced LPG cylinder prices due to lower demand - Reduced hardships to the physically challenged, women, and the elderly - Reduced costs compared to butane gas (LPG) and electricity in Egypt - Reduced strategic dependence on imported fuel (LPG) - Rationalization of subsidies for LPG cylinders. 1.3 Environmental and Social Impact Assessment (ESIA) World Bank Environmental and Social Safeguard policies require an Environmental & Social Impact Assessment (ESIA) of the proposed project. In 2013 an Environmental and Social impact Assessment framework (ESIAF) and a Supplementary Social Impact Assessment Framework (SSIAF) were prepared for the 11 governorates. This ESIA has been prepared based on the Terms of Reference prepared by EGAS and cleared by the World Bank. A joint venture between Petrosafe (Petroleum Safety & Environmental Services Company and EcoConServ Environmental Solutions was contracted in November 2015 to develop the governorate-level and site-specific ESIAs. ESIA is undertaken to assess and propose mitigations for environmental and social impacts of distribution networks serving the various project areas. Impacts of NG exploration, extraction, refining, transmission, off-takes from the national network to the project areas, pressure and reduction stations are outside the scope of the ESIA. The ESIA objectives are as follow: - Describing project components and activities of relevance to the environmental and social impacts assessments Page 1 of 100 Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 - Identifying and addressing relevant national and international legal requirements and guidelines - Describing baseline environmental and social conditions - Presenting project alternatives and no project alternative - Assessing potential site-specific environmental and social impacts of the project - Developing environmental & social management and monitoring plans in compliance with the relevant environmental laws - Documenting and addressing environmental and social concerns raised by stakeholders and the Public in consultation events and activities As the project involves components in various areas within the 11 governorates, the parties to the project agreed that site-specific Environmental and Social Impact Assessment (ESIA) to be prepared for each of the project sub-areas within the governorate. Guided by the 2013 Environmental and Social Impact Assessment Framework (ESIAF) and Supplementary Social Impact Assessment Framework (SSIAF), this is the site specific ESIA for the connections network planned for El Awayed & Abu Soliman in Alexandria Governorate. The project in El Awayed & Abu Soliman encompasses 9,500 household connections to be connected in year 1 of the 3-year project. The local distribution company responsible for project implementation in El Awayed & Abu Soliman is Town Gas or )‫)شركة تاون جاس‬. No major environmental or social risks could be foreseen to prevent reaching the targeted customer over the proposed 3-year timeframe. The extensive experience gained, by EGAS and affiliates, through implementation of the previous WB- and GoE-funded Natural Gas Connection project in Greater Cairo (and all over Egypt) plays a critical role in minimizing environmental and social risks and maximizing public ownership and acceptance. 1.4 Contributors The ESIA has been prepared by a Joint Venture between Petrosafe (Petroleum Safety & Environmental Services Company and EcoConServ Environmental Solutions (Cairo, Egypt) with collaboration, and facilitation from EGAS, Egypt Gas, Regas and Town Gas HSE and Engineering Departments. The names of the Petrosafe and EcoConServ experts who have participated in the preparation of the ESIA study are listed in Annex 1 of this report. Page 2 of 100 Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 2 Project Description 2.1 Background Natural Gas is processed and injected into the high pressure lines of the national Grid (70 Bar) for transmission. Upon branching from the main lines to regional distribution networks, the pressure of the NG is lowered to 7 Bar at the Pressure Reduction Stations (PRS). An odorant is added to the NG at PRSs feeding distribution networks to residential areas1 in order to facilitate detection. Regulators are then used to further lower the pressure to 100 mbar in the local networks, before finally lowering the pressure to 20 mbar for domestic use within the households. In addition to excavation and pipe laying, key activities of the construction phase also include installation of pipes on buildings, internal connections in households, and conversion of appliance nozzles to accommodate the switch from LPG to NG. Project components planned for in El Awayed & Abu Soliman in Alexandria are enclosed in the red box in the figure below: Transmission Lines (main Line) Receive from processing facilities at 70 Bar Feed Pressure Reducing Stations (PRS) Pressure Reduction Stations (PRSs) Typically located at the Odorant addition (facilitate Reduce pressure to 7 Bar borders of serviced areas detection) Local Distribution Network: Distribution mains 7 Bar (intermediate pressure) Steel or polyethylene (PE) pipes Local Distribution Network: City gate regulators 0.1-2 Bar medium pressure 0.1 Bar low pressure mains PE pipes Local Distribution Network: Connection lines Lateral connections from mains Output pressure at home Enter households via meters, to residential units (steel pipes) regulators is 22.5 mBar connects to appliances Figure 2-1: General components of the specific areas in Alexandria distribution network 1 Because natural gas is odorless, odorants facilitate leak detection for inhabitants of residential areas. Page 3 of 100 Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 2.2 Project Work Packages 2.2.1 Main feeding line/network “7 bar system – PE 100” A gas distribution piping system that operates at a pressure higher than the standard service pressure delivered to the customer. In such a system, a service regulator is required to control the pressure delivered to the customer. Main feeding lines are mainly constructed from polyethylene pipes (HDPE) with maximum operating pressure (MOP) below 7 bar. 2.2.2 Distributions network “Regulators, PE80 Networks” A gas distribution piping system in which the gas pressure in the mains and service lines is substantially the same as that delivered to the customer’s Meters. In such a system, a service regulator is not required on the individual service lines. Distribution networks are mainly constructed from polyethylene pipes (MDPE) with MOP below 100 millibar. 2.2.3 Installations (Steel Pipes) A gas distribution piping system consist of steel pipes which is connected from individual service line to vertical service pipe in a multistory dwelling which may have laterals connected at appropriate floor levels; in addition to service pipe connected to a riser and supplying gas to a meter and gas appliances on one floor of a building. Internal Installation consists of pipe connecting the pressure reducing regulator/district Governor and meter Outlet (MOP 25 millibar) to appliances inside the customer’s premises. 2.2.4 Conversions Conversions involve increasing the diameter of the nozzle of the burner of an appliance to work with natural gas as a fuel gas rather LPG or others. Page 4 of 100 Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 2.3 Project Execution Methodology 2.3.1 Project area selection criteria Preliminary project planning has applied social, economic, safety, and technical criteria to identify sub-areas (districts and villages that might be increased subject to availability of resources and compliance with technical, economic, and social criteria) as targets for connecting the customers (households). The project shall introduce the service in new areas, which have not been connected before, and shall further extend the network in areas which are partially covered. A preliminary estimate was generated through a general survey (outlined below), followed by a Property & Appliance (P&A) survey. The outcome of the P&A survey is a detailed listing of individual households to be connected after passing safety and technical evaluations. The detailed listing is then used to finalize pipeline sizing and routing. 2.3.2 General survey - Data collection on potential households to be connected from all relevant authorities - Field visits to record road and building conditions. - Approximation of the number of customers not meeting safety and technical criteria. - Identifying availability of utilities in the area and their conditions (Electricity, Water, telephone lines, and sanitary pipes) through data and maps from the relevant authorities. - Identifying the location of the nearest PRS or gas networks, if available. 2.3.3 Property & Appliance (P &A) survey - Obtain the latest aerial maps of the project areas from the Egyptian Survey Authority - Identifying Global Positioning System (GPS) coordinates of the sites - Locating each road and building and inserting them on the corresponding map - GPS team develops a survey map to be used by the P&A survey team to generate a unique customer reference number (C.R.N) based on building, block, and sector - The final (C.R.N) will be associated to customer name, address, appliances, and data. - An isometric drawing for each building, location of service, and riser routes is created, reviewed by the surveyors, and delivered to the Installations department - Data is entered into a central database and G.I.S system for review by a design team - Design team finalizes pipe sizing, type, regulator capacity & locations, routing, and number of appliances to be converted 2.3.4 Criteria for selection of structures eligible for connections - Areas with pre-existing utilities especially underground (electricity, water, sewerage, telecommunication) - Structures in residential areas cannot be made from clay or wood - Structures must comply with British Standards and Egyptian Building Codes - Residential areas must be in proximity to the gas network Based on the above, potential connections in El Awayed & Abu Soliman are presented below: Table 2-1: Planned connections Governorate First year Second year Third year Total 7012/7017 7017/7018 7018/7012 (Thousand units) El Awayed & 9.5 - - 9.5 Abu Soliman Page 5 of 100 Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 Figure 2-2: Location of El Awayed & Abu Soliman in Alexandria City Figure 2-3: El Awayed & Abu Soliman project area Page 6 of 100 Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 2.3.5 Design and material take-off (MTO) including procurement Once the final number and location of project components and households is finalized, a final design of the distribution pipelines is utilized to estimate the materials needed to implement the project. Procurement of the materials includes local and international components. Local purchases typically include PE piping for the distribution networks. International purchases include critical components, regulators, and metering stations 2.3.6 Construction works of Main feeding line/network “7bar system – PE100” The distribution system shall consist of 7-Bar mains extending through city gate regulators, which in turn feeds low pressure networks via district regulators. Distribution mains are typically Polyethylene (PE) pipes connected to regulators. Regulators are feed by 7-Bar piping which is orange in color (referred to as PE100) with diameters between 16mm to 355mm according to GIS PL2-8. 2.3.6.1 Excavation and pipe laying: In general, the least expensive and most commonly used excavation technique is the Open cut technique. Alternatively, borings may be excavated using hydraulic drive, and finally Horizontal Directional Drilling (HDD) technique. HDD is only utilized in the case of railway crossings, waterways, and major streets where traffic cannot be interrupted. In the case of HDD under railway crossings steel or reinforced concrete sleeves will be installed to further protect the piping from fatigue. It should be noted that intersections with waterways of the Nile or its branches are not foreseen in this project. 2.3.6.2 Site preparation and excavation: Prior to excavation works, pipeline routes shall be identified and marked in the field. Excavation works start by removing the asphalt layer using either a mechanical trencher or a jack hammer. The mechanical trencher also removes broken asphalt and the base stone layer. In case the jack hammer is used, road layers are then removed by excavator. The road base soil, underneath asphalt and stones, is then excavated either by a backhoe excavator or by manual excavation. The advantage of manual excavation is that it reduces the risks of breaking water, sewerage, electric or telecommunication lines which are unmapped. Typically the trench for PE pipes is 0.4-0.6 meter wide, and about 1.5 meter deep, depending on pipe diameter. For steel pipes the trench width is 0.6-0.8 meters with the same depth, also depending on diameter. Excavated soils, broken asphalt and other waste materials during excavation are loaded onto trucks, for transfer to disposal sites. Because of limited space on most streets, loading waste trucks shall be done upon excavation in order to avoid stockpiling waste. In some cases, where groundwater table is shallow, the trench should be dewatered before pipe laying. Dewatering pumps typically discharge into a drain or sewer manhole, according to arrangements with local authorities. To conserve water, if dewatered groundwater is free of perceivable pollution, it will be- to the extent possible- used on- or around the work site or discharged into the nearest canal to be used for irrigation. 2.3.6.3 Pipe laying: During the excavation works, welding works may take place above-ground. Once the trench is excavated, the pipe stretch shall be laid down. Welding may involve a built-in coil electrical fusion weld (fittings with heating coils installed inside) or butt welds (hot plate softening the tips of the PE pipes before joining). In both cases, adequate electrical units are needed onsite (diesel generators, cables). Page 7 of 100 Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 2.3.6.4 Backfill and road repair: Natural gas PE pipes should be surrounded by sand in order to absorb loads from the road. After laying and welding works, the trench is then filled with sand either by a front loader or manually. The sand should be effectively compacted in the trench in order to avoid road settlements, and subsequent cracks. A yellow warning tape marked “Natural Gas” is placed on top of the sand layer. Figure 2-4: Typical backfill arrangement (Source: EGAS technical drawings) In some cases, an inverted U-shaped reinforced concrete slab is constructed around the pipeline after laying in order to improve shock resistance. Figure 2-5: Typical layout of U-shaped concrete slab (Source: EGAS technical drawings) Page 8 of 100 Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 2.3.6.5 Leakage testing: Following construction activities, the piping should be tested to locate possible leaks using either hydrostatic testing or pneumatic air-gas testing. In the former, the pipe is filled with water and then pressurized to the desired level, along with pressure testing at different locations to detect leaks, then water is drained. In the second process, air, or an inert gas, is used instead of water. In both cases, pressure is increased to 1.5x the operating pressure. Pressure drop indicates leakage. Hydrostatic testing is more complicated than the pneumatic, as it requires highly efficient water drainage. This drainage takes place by the "pigging process", which includes forcing an object, the "pig", through the pipe by liquid or air pressure to totally drain the line before NG is fed. In the case of pneumatic testing, Nitrogen gas purge to remove air after the test. In order to prevent deformation, dislocation, and rupture of the pipes, leakage testing through pressurization must be performed AFTER backfilling the excavation under (10 cm), around (10 cm), and above the pipes (20 cm, at least). 2.3.7 Construction works of distribution network “regulators, PE80 networks”: The distribution system shall consist of 100 mbar mains extending from the city gate regulators through, Distribution networks are typically Polyethylene (MDPE) pipes connected to regulators. Regulators are feed by 100 mbar piping which is yellow in color (referred to as PE80) with diameters between 16mm to 250mm according to GIS PL2-2. 2.3.8 Construction works of household installation After testing the piping for leakage, connections to the buildings commence. The connection starts from the main line (PE) and crosses the road to the buildings on both sides. At the edge of the building, a riser (steel) feeds different laterals which ends at the customer gas meter then to different appliances. Traffic may be affected by the connection works. The underground portion of the riser is sleeve-protected, while above-ground pipes are painted. Risers and laterals are fixed on walls by steel clips. This will involve drilling the walls to attach the necessary bolts and rivets. The laterals enter the household through the wall. Connections are tested for leakage by increasing pressure to 2Bar and monitoring pressure drop. - Connections work will connect the distribution network to the households. - Gas will be feed into the property at 100 mbar maximum, through risers and laterals for flats and an external meter box service termination for singly occupied premises. - Sizes of risers depend on the number of dwellings in the block of flats but laterals will be normally 1 inch or 3/4 inch. - Gas meters will be installed with a suitable regulator (governor) at internal pressures of 20 mbar. - Internal piping inside the household will be steel pipes of 1 inch, 3/4 inch and 1/2 inch diameter and will generally supply a cooker and a water heater. Connections from steel pipes to appliances are typically flexible rubber tubing in the case of stoves and copper tubing for water heaters 2.3.9 Conversion of home appliances Conversion of home appliances shall be carried out on 2 appliances (stove and water heater). The majority of appliances will be converted by drilling out existing injector nozzles to accommodate the targeted gas flow. Burner drilling is necessary to increase the flow of low-pressure NG in order to maintain the calorific value that was previously available from high-pressure LPG. Typically, injector nozzles are drilled to become 1.25 to 1.5 times larger in diameter. The installation contract between the household owner and the implementing company includes the cost of converting 2 appliances. Conversion involves increasing the diameter of the gas Page 9 of 100 Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 injectors of the stove and water heater to accommodate the difference in operating pressures and calorific value of natural gas in comparison with LPG. Conversion works are practiced at the client's flat, by changing the injectors' properties of the appliance. Typical drill bit sizes used for conversions are either 35 or 70mm. Conversion also involves flue gas outlet/stack installation for bathroom heaters. The stack must lead to external/ambient atmosphere outside the HH. In order to allow the installation of the conversion of the heater and installation of the stack, the bathroom volume must exceed 5.6 cubic meters. Installation of the stack may require scaffolding and breaking of the wall or ceiling. 2.3.10 Hotline During construction activities, a 24-7 Hotline (129) is available for customers and the public to report leaks, damage, emergencies, and/or incidents related to gas connections, components, infrastructure, and activities (inside or outside households) and to request repairs/emergency response/assistance. This includes possible damage to other underground utility lines (water, wastewater, electricity, phone, Internet) and to buildings and physical structures or cultural sites during excavation/construction activities. It also includes reporting issues resulting from construction activities such as excessive/prolonged noise, vibration, waste, traffic, accessibility, visual, and other community health and safety impacts. Page 10 of 100 Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 2.4 Activities of the operation phase 2.4.1 Operation of the network The operation of the system is undertaken by LDCs. Normal operation will include routine audits on pressures and condition of the network. Normal maintenance and monitoring works for the network include: - Monitoring valves at selected points on the pipeline. Gas leaks are routinely monitored using gas detection sensors; In case of a leak detection, or damage to part of the network, the damaged pipe is replaced. The following procedures are usually followed: - Stopping leaking line by valves when available or by squeezing the lines before and after the damaged part. - Excavating above the effected part (in case of distribution main or underground line) - Venting the line - Removing affected pipe, replacing effecting part and welding it with the two ends, filling and road repair 2.4.2 Repairs in households Repairs in residential units include appliance adjustments or piping/metering replacement. 2.4.3 Hotline A 24-7 Hotline (129) is available for customers and the public to report leaks, damage, emergencies, and/or incidents related to gas connections, components, infrastructure, and activities (inside or outside households) and to request repairs/emergency response/assistance. Page 11 of 100 Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 3 Legislative and Regulatory Framework 3.1 Applicable Environmental and Social Legislation in Egypt  Law 217/1980 for Natural Gas  Law 4 for Year 1994 for the environmental protection , amended by Law 9/2009 and law 105 for the year 2015 Executive Regulation(ER) No 338 for Year 1995 and the amended regulation No 1741 for Year 2005, amended with ministerial decree No 1095/2011, ministerial decree No 710/2012, ministerial decree No 964/2015, and ministerial decree No 26/2016  Law 38/1967 for General Cleanliness  Law 93/1962 for Wastewater  Law 117/1983 for Protection of Antiquities  Traffic planning and diversions o Traffic Law 66/1973, amended by Law 121/2008 traffic planning during o Law 140/1956 on the utilization and blockage of public roads o Law 84/1968 concerning public roads  Work environment and operational health and safety o Articles 43 – 45 of Law 4/1994, air quality, noise, heat stress, and worker protection o Law 12/2003 on Labor and Workforce Safety o Book V on Occupational Safety and Health (OSH) o Minister of Labor Decree 48/1967. o Minister of Labor Decree 55/1983. o Minister of Industry Decree 91/1985 o Minister of Labor Decree 116/1991.  International Plant Protection Convention (Rome 1951)  African convention on the conservation of nature and natural resources (Algeria 1968)  UNESCO Convention for the protection of world cultural and natural heritage (Paris, 16 November 1972)  Basel Convention on the control of trans-boundary movements of hazardous wastes and their disposal (1989)  United Nations convention on climate change (New York 1992).  United Nations Convention on climate change and Kyoto Protocol (Kyoto 1997) Page 12 of 100 Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 3.2 World Bank Safeguard Policies Three policies are triggered for the project as a whole: Environmental Assessment (OP/BP 4.01), Physical Cultural Resources (OP/BP 4.11), and Involuntary Resettlement (OP/BP 4.12). However, OP/BP 4.12 will not be applicable to El Awayed & Abu Soliman since no land acquisition or resettlement is anticipated. Particularly, since the network will pass through the main urban roads/streets and side roads (local streets/roads) without causing any damage to private assets or lands. It is not envisaged that the project will result in any physical or economic dislocation of people in these It will not pass through any agriculture lands or damage any assets. 3.2.1 OP 4.01 – Environmental Assessment According to the World Bank Operational Policy OP 4.01, the Natural Gas Connection Project is classified among Category A projects. Projects under this Category are likely to have significant adverse environmental impacts that are sensitive2, diverse, or unprecedented. Likely environmental impacts shall be analyzed and mitigation measures proposed for expected negative impacts in an Environmental Management/Monitoring Plan. 3.2.2 OP 4.11 – Physical Cultural Resources Project areas may include sites, buildings and monuments that fall under the definition of Physical Cultural Resources3. As the project involves excavations in many locations, which may be near sites of cultural value, there has been specific attention in this study to identify the locations of such sites, and to develop mitigation measures for controlling the effects on such sites. These mitigation measures are also reflected in the Environmental Management and Monitoring Plan. In addition to the above mentioned safeguards policies, the Directive and Procedure on Access to Information4 will be followed by the Project. 3.2.3 World Bank Group General Environmental, Health, and Safety Guidelines & WBG Environmental, Health and Safety Guidelines for Gas Distribution Systems Gaps between requirements outlined by WBG guidelines and actions detailed by the ESIA and the Egypt Gas Health& Safety Guideline (Annex 6) have been analyzed. There are no significant differences between the requirements outlined by the WBG EHS GUIDELINE on GAS DISTRIBUTION SYSTEMS and the management and monitoring actions outlined by the ESIA. Egypt Gas H&S guidelines are currently being updated to further align them with WBG guidelines on Gas Distribution Systems. 2 A potential impact is considered “sensitive” if it may be irreversible (e.g., lead to loss of a major natural habitat) or raise issues covered by OP 4.10, Indigenous Peoples; OP 4.04, Natural Habitats; OP 4.11, Physical Cultural Resources; or OP 4.12, Involuntary Resettlement. 3 Physical Cultural Resources are defined as movable or immovable objects, sites, structures, groups of structures, and natural features, and landscapes that have archeological, paleontological, historical, architectural, religious, aesthetic, or other cultural significance. 4 https://policies.worldbank.org/sites/ppf3/PPFDocuments/Forms/DispPage.aspx?docid=3694 Page 13 of 100 Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 4 Environmental and Social Baseline 4.1 Description of the Environment Abu Soliman and Al Awayed are located in the urban area of the Montaza first district, away from agricultural lands. Figure 4-1: Map of Alexandria Governorate. The red dashed circle represents the projected area for natural gas connections in Abu Soliman and Al Awayed. Source: GOPP 2010. 4.1.1 Climatology and Air Quality 4.1.1.1 Site Specific Ambient Air Quality 8-hour average measurements were conducted for pollutants of primary concerns, namely, carbon monoxide (CO), nitrogen dioxide (NO2), sulfur dioxide (SO2), Total Suspended Particulates (T.S.P) and particulate matter (PM10). Table 4-1: Location of Air and Noise measurements Location Abu Soliman & Al Awayed residential 31°13'20.4" N 29°59'7.3"E street Methodology for selection of measurement location and instrumentation are detailed in Annex 3. Page 14 of 100 Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 Results The following tables present the results for ambient air quality measurements conducted at the monitoring location. Daily average results are shown in the following table for all the measured parameters. Table 4-2: Eight (8) hours average ambient air pollutants’ concentrations (µg/m3) PM10 T.S.P Time NO NO2 NOx SO2 CO 10:AM 40.9 45.2 86.1 10.7 2.4 122.49 143.36 11:00 36.8 47.3 78.3 12.3 2.4 12:00 35.7 46.1 76.8 12.3 2.5 13:00 36.2 48.2 84.4 12.2 2.4 14:00 27.8 42.1 69.9 13.6 2.4 15:00 27.5 44.2 71.7 14.5 2.3 16:00 40.9 45.2 86.1 10.7 2.4 17:00 36.8 47.3 78.3 12.3 2.4 Limits 10 National (24 hrs) 150 150 150 150 150 230 (mg/m3, 8 hrs) 200 WB (24 hrs) - - 125 N/A 150 230 (1 hr) The concentrations of measured air pollutants are below national and WB guidelines. All the measurements for the gaseous pollutants were complying with the maximum allowable limits according to law 4/1994 for Environment protection and its amendments by law No.9/2009 and the executive regulation issued in 1995 and its amendments no. 710 in 2012 and 964 in April 2015”. Construction engines are certified, i.e., exhaust is below permissible levels. Ambient concentrations of gaseous pollutants, NOx, SOx and CO are unlikely to surpass permissible levels due to operation of construction equipment. Management and mitigation plans for ambient air pollution are further addressed in chapters 5 and 7. During the construction phase, excavation and rehabilitation activities will likely cause dust levels to surpass permissible levels in construction areas. That said, excavation and rehabilitation are done on the same work day. Therefore, the duration of permissible levels being surpassed will be intermittent for the duration of the work day i.e., 8-10 hours. Management and mitigation plans for dust concentration beyond permissible levels are further addressed in chapters 5 and 7. 4.1.1.2 Site specific noise measurements Noise level measurements were conducted in the same location as the ambient air quality measurements. The duration of the measurements is 8 hours with one hour averaging intervals. Methodology Ambient noise levels were measured using two B & K 2238 Mediator, Integrating Sound Level Meters, Type I (precision grade), compliant with IEC 1672 Class 1 standard and a B & K 4198 Outdoor Weatherproof Microphone Kit. Page 15 of 100 Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 Results The tables below present the results of ambient noise measurements and their corresponding national and World Bank permissible limits. Table 4-3: Ambient noise level measurements Sound Level Equivalent & Percentile Recordings in dBA for 24 Hours Time LAeq LA10 LA50 LA90 LA95 LCpeak 10:00 52.37 54.45 47.8 42.44 41.07 106.93 11:00 53.12 56.87 47.47 39.7 37.8 104.96 12:00 48.41 52.43 44.67 32.05 29 103.86 13:00 48.05 50.44 45.68 41.78 40.59 104.6 14:00 55.32 58.6 53.59 48.08 46.49 102.61 15:00 57.89 60.94 53.44 45.95 43.89 104.93 16:00 55.33 54.73 48.15 43.53 42.25 97.1 17:00 52.56 49.26 41.96 35.83 34.17 110.22 Table 4-4: National and World Bank limits for ambient noise levels Egyptian Law 4 Requirements WB Requirements Permissible noise One hour LAeq intensity decibel (dBA) DAY NIGHT Receptor Day Night TYPE OF AREA 7 a.m. to 10 p.m. to 07:00– 22:00 - 10 p.m. 7 a.m. 22:00 07:00 Sensitive Areas (Schools- Residential; hospitals- rural areas) 50 40 Institutional; 55 45 educational Industrial; Noise Residential with limited traffic 55 45 70 70 commercial Urban residential areas with 60 50 commercial activities Residential adjacent to roads 65 55 less than 12m wide Residential adjacent to roads 12m wide or more, or light 70 60 industrial areas. Industrial areas (heavy 70 70 industries) Typically due to noise from passing traffic on the road near the measurement locations, Baseline ambient noise levels are compliant with national (Urban residential area with commercial activity) & and marginally exceed World Bank permissible limits for residential, educational, and institutional receptors. Furthermore, excavation and construction activities may cause noise levels to further surpass permissible levels at the site. Overall, the duration of permissible levels being further surpassed during excavation and construction activities will be intermittent for the duration of the work day i.e., 8-10 hours. Management and mitigation plans for noise levels beyond permissible levels are further addressed in chapters 5 and 7. Page 16 of 100 Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 4.1.2 Climate 4.1.2.1 Temperature The variations of the monthly mean air temperature indicate a range from a minimum of 12.0 °C in January to a maximum 27.0 °C in July and August as average values. The following data present at the table from El QASR El Akhdar station 12 Km far from Abu Soliman area. Table 4-5: Monthly Average Temperatures in Alexandria for the Year 2015 Month / Jan Feb Mar Apr May Jun July Aug Sept Oct Nov Dec Property Average Temp. 14 14 16 18 21 23 25 26 25 23 20 16 (oC) (Source: weatherbase.com) 4.1.2.2 Rainfall Average precipitations at El Qasr el Akhdar station present in the following table. Table 4-6: Mean Rainfall at Al Qasr el Akhdar Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Average 51 28 13 3 1 - - - 1 6 35 57 Prep. (mm) (Source: weatherbase.com) 4.1.3 Geology 4.1.3.1 Geomorphology The geology of El Awayed and Abu Soliman consists of the following deposits: 1. Quaternary 2. Beach sand 3. Sabkha sediments 4. Sand dunes 4.1.4 Water resources 4.1.4.1 Surface water Alexandria is irrigated from the River Nile. The governorate of Alexandria gets its water from Al- Mahmoudeya Canal, which is a part of Rosetta Branch of the River Nile. The Canal is a strategic source of drinking water as well as a fluvial navigation waterway with a length of 77 km. The projected work is planned along existing roads; no pipelines will be passing through any of the aforementioned surface waters. 4.1.4.2 Groundwater The groundwater aquifers in Alexandria Governorate are the coastal aquifer, the Nile aquifer, El Ralat aquifer, and Aquiclude system. During the project construction activities, the excavation depth does not exceed 1 meter, therefore groundwater is unlikely to be encountered. 4.1.5 Terrestrial Environment The connections of pipelines to households are planned in urbanized areas, where flora and fauna of significance do not occur. Page 17 of 100 Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 4.1.5.1 Flora The projected works are to take place in urbanized areas; vegetation is unlikely to be encountered. 4.1.5.2 Fauna Domesticated animals such as donkeys and horses were observed pulling carriages. Stray dogs were also observed. The projected works are to take place in urbanized areas; fauna of significance is unlikely to be encountered. 4.1.5.3 Statutorily protected areas Al Awayed and Abu Soliman are not located within any statutorily Protected Area5. 4.1.5.4 Birds Al Awayed and Abu Soliman are not lie within the Important Bird Area (IBA)6 4.1.6 Physical cultural resources As the natural gas connections project will only take place in urbanized and semi- urbanized areas, no physical cultural resources are expected to be disturbed by project activities. In addition, one of the conditions for connecting natural gas to a given area is the presence of all other underground utilities in that area. This means that excavation will take place in streets that have already been excavated and include underground utilities. The following is listed as a general description of the city hosting the project but is of no direct relevance to project area. Nevertheless, an environmental management and monitoring actions and chance finds procedure are included in Annex 2 to the this report (in the unlikely case of encountering such sites or building in project areas.) Culturally valuable mosques: Abu Soliman Al Kebeer, Al Taqwa, Al Fath Al Mobeen, Al Nour, Al Tawheed, and Al Aziz Al Rahman. Mosques. 4.1.7 Road distribution network No works are planned on main roads. Urban primary and secondary arterial streets Urban arterial streets are 3-4 lanes wide, partially paved with asphalt and partially dusty and rocky. Urban roads carry major portions of traffic in and out of urban areas. Urban streets are congested with pick-up trucks, cars, Tuk Tuks, carriages pulled by donkeys, bicycles, motorcycles and pedestrians. Secondary streets are mostly dusty and rocky. Small local businesses such as cafes and kiosks may be present on urban streets. Urban streets include: Ahmed Abu Soliman, Mahattet El Souq, Mohamed Eissa, Al Eshreen, Hassan Al Banna, Al Tersana, Al Faluja, Mostafa Kamel, and Shaatour Wal Shohada Local streets Local streets are 2 lanes wide and serve residential and commercial areas. Local and distributor streets within are dusty and rocky. Street parking is allowed. Those streets are congested with vehicles such as Tuk Tuks, carriages pulled by donkeys, pedestrians, and bicycles. 5 http://www.eeaa.gov.eg/Portals/0/eeaaReports/N-protect/Protectorates2013_A3En_Ar_Existing_Future.pdf 6 http://www.birdlife.org/datazone/userfiles/file/IBAs/AfricaCntryPDFs/Egypt.pdf Page 18 of 100 Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 Figure 4-2: Examples of urban streets in Abu Soliman Page 19 of 100 Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 Figure 4-3: Urban secondary streets in Al Awayed Considering the dusty aspect of the urban and local streets excavation works, are likely to cause increased dust emissions. The impact assessment and mitigation measures are addressed in chapters 5 and 7. 4.1.8 Physical structures The type of dwelling should be highlighted in order to define the technical probability to install the NG to those houses. Almost 93.0% of the sample surveyed within the project areas live in an apartment. The data collected revealed that the majority of the sample surveyed live in newly constructed buildings the type of buildings is suitable to install the NG in the selected areas. Page 20 of 100 Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 96.0% 93.0% 100.0% 90.0% 80.0% 60.0% 40.0% 20.0% .0% El Awayed Abu Soliman Total One or more rooms apartment Figure 4-4: % distribution of dwellings by project site Figure 4-5: Buildings in Abu Soliman The construction materials of the walls and ceilings are one of the main bases and conditions required to install the NG. It was reported that all of the sample surveyed live in buildings that are constructed of concrete and red bricks. Figure 4-6: Dwellings constructed of concrete and red bricks Regarding the legality of the houses construction in the project areas sites, significant percentage of houses were illegally built with no construction permit. However, they work on legalization of their constructions. 4.1.9 Waste management For the gas connection project: Excavation wastes are used to rehabilitate the roads. Steel pipe cuttings and other scrap items are collected and auctioned off once a year. The Nasreya & UNICO facilities in Alexandria are the only designated entities in Egypt for disposal of non-medical hazardous waste. This includes empty paint cans which are collected stored at the company depot in Alexandria and collected by licensed hazardous waste handlers for disposal in the Alexandria hazardous waste facilities. Domestic waste is collected by the local governmental unit and disposed in the sanitary landfill in El Hammam via one of the Alexandria city transfer stations. Page 21 of 100 Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 Figure 4-7: Abis transfer station 6km south, Abeed transfer station 8km south west, and Qabbari transfer station 12km west of project area and El Hammam landfill 70km west of project areas Project activities will take place in the city, where project workers will have access to public sanitary facilities. Therefore, no extra sanitary waste is anticipated. Page 22 of 100 Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 4.2 Socioeconomic Baseline 4.2.1 Demographic characteristics The two areas targeted by this report, El Awayed and Abu Soliman, are located under the jurisdiction of Khorshid area within Raml Thany kism. The total population of Khorshid is about 45,681 persons. There is no information about the population within Abu Soliman and El Awayed. 4.2.2 Access to basic services Access to basic services, water supply, sanitation and electricity is one of the main pillars that determine the economic well-being of the community. 4.2.2.1 Access to electricity The secondary data revealed that all population in Alexandria governorate has access to electricity. Total number of subscribers reported in 2015 is estimated with 2,375,831 households. The total subscribers of industrial facilities are estimated with 13,555 enterprises. All the sample surveyed have access to basic services water, sanitation and electricity. 4.2.2.2 Access to potable water and sanitation The percentage of households with access to potable water is about 99.0% in Alexandria governorate. The majority of the project areas rely upon Nile water. The total produces water is estimated to be 976,716 thousand cubic meter/year. The total consumed water is estimated with 722,391 thousand cubic meter/year. This is a positive indicator about the availability of potable water supply. Access to proper sanitation is one of the technical specifications enabling the households to be connected to the NG. The community access to sanitation is high in Alexandria. The total houses connected to sanitary system are 1,145,757 households. They reside in about 137,505 dwellings. The total number of households using septic tanks are 1529 households. In El Montazah District urban areas 33,161 buildings are connected to the sanitary network. That constitutes 321,658 households. 4.2.3 Available Health Facilities Given the fact that workers will be in need for health care, it is essential to provide a summary of the available health facilities in the project areas. The health facilities information reflected that Alexandria has two hospital affiliated to the Ministry of Health's. 6 public hospitals are located in Alexandria. 10 specialized hospitals are reported. Private hospitals also were reported. There are many health facilities in Qism Raml thany and El Montazah District, two hospitals affiliated to Ministry of Health and one central hospital. 27 private hospitals, nine ambulance units and seventeen ambulance vehicles are available. 4.2.4 Human Development Profile Egypt’s Human Development Report (2010) ranked the governorates according to their human development index scores. Tracking the level of Human Development achieved in different governorates since 2005, five governorates occupied the first five rankings in HD level, namely Port Said, Suez, Cairo, Alexandria and Damietta. Page 23 of 100 Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 4.2.4.1 Educational status Educational status is one of the main indicators reflecting poverty aspects, as well as, the educational status might reflect the capacity of the community people. Based on the Human Development Report 2010 the adult literacy rate (15 years +) 80.5% in Alexandria. The ratio of females of total students is estimated to be 76.5% in Alexandria Governorate. 24.9% of the residents in the project areas have completed their basic education. However, 25.6% completer their intermediated education. Those who completed their university education is about 2.8%. Such information reflects that the project site host people of low and intermediate education. 3.8 2.8 27.9 25.6 13.6 24.9 1.4 Illiterate Read and write Literacy Basic education Intermediate Above intermediate University Figure 4-8: % distribution of project area by education level Source: National Census 2006 4.2.4.2 Unemployment and Work Status The Statistical Year Book 2015 reported that total labor force (15+) are estimated with 1,465,920 people in Alexandria (30.46% of the total population). The total number of employed persons is 1,741,155 people in Alexandria. That represents 36.14% of the total population. The percentage of women in labor force is estimated with 21.7 (EHDR 2010). 63.3% of the labor force work in service fields that include tourism and education, trading and administrative work. 33.7% of labor force work in industrial fields. Only 3.0% work in agriculture related works. The professional and technical staff represent 22.6%. Such percentage is relatively the highest among Egyptian Governorate. The unemployment ratio according to the Statistical Year Book 2015 is 11.4% in Alexandria. The ratio of unemployment escalates during the previous four years due to the uprising erupted several times in the region. Unemployment ratio is higher among the secondary school graduates 51.6%, whereas the university graduates’ unemployment ratio is about 34.9%. For those below secondary education the unemployment ratio does not exceed 14.0% of the total labor force. Employment rate in Alexandria governorate is relatively high. 75.2% of the total labor force have a paid work. The unemployment among female labor force is 34.8%. With regards to the project areas, about 88.1% of the total labor force have permanent work. However, 3.5% have temporary work. Page 24 of 100 Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 3.5 4.9 3.5 88.1 Permanent Temporary Seasonal Not continuous Figure 4-9:% Distribution of population by work status and sex Source: National Census 2006 Most of the females surveyed in the project area do not work. 37.4% of the total sample are skilledlaborers.31.3% of the sample surveyed are unemployed or housewives. The administrative staff represent minor ratio of the sample surveyed. 22.4% of the sample in El Awayed are of factories laborers. Whereas 44.0% of the sample in Abu Soliman are skilled laborers. 100% Police and army force 90% 30.6% 31.3% unemployed/housewives/student 32.0% 80% Low skilled laborers 70% 6.1% 6.1% 6.0% Factories operational staff 60% 8.0% 15.2% 22.4% Skilled laborers 50% 40% Services and sales laboreros 44.0% 37.4% 30% 30.6% Administrative 20% Specialists 10% Legislators and high managerial 0% El Awayed Abu Soliman Total Figure 4-10: % Distribution of population by work status of the breadwinner Source: Primary data results 4.2.5 Poverty index According to poverty mapping developed by CAPMAS in 2013, the poor people is Alexandria governorates are estimated to be 13.11%. The total percentage of poor people in the project areas sites is 24.15%. The annual expenditure per capita is 6619.66 EGP. The Income, Expenditure and Consumption Study reflected that poor people in Alexandria Governorate represent 11% in 2010/2011. This percentage increased to be 12% in 2012/2013. 4.2.6 Income and expenditure NG installation project necessitates a clear determination of poverty through analyzing the income and expenditure of household. Reliability of expenditure data is higher than income as people are more willing to talk about expenditure rather than income. Page 25 of 100 Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 The data collected revealed that 36.0% of the sample surveyed in El Awayed spend 1000-1500 EGP per month. Given the fact that CAPMAS informed that the household of 4 persons spends 1620 EGP per month, it is foreseen that up to 63.0% of the sample spend less than 1620 EGP per month. Income was consistent with the expenditure as 35.0% of the sample earn more than 1500 EGP per month. There is a notably variation between El Awayed and Abu Soliman. 46.0% of the sample in El Awayed earn between 1000-1500 EGP. However, 24.0% of the sample in Abu Soliman earn 1000-1500 EGP. The average expenditure in El Awayed sample is estimated with 1141.72 EGP. However, the income of El Awayed 1242.72 EGP. With regards to Abu Soliman average expenditure it is estimated to be 1200.8 EGP. The average income is estimated to be 1310.8 EGP 100% 2.0% 8.0% 1.0% 2.0% 1.0% 6.0% 7.0% 6.0% 12.0% 9.0% 90% 12.0% 22.0% 16.0% 80% 32.0% 25.0% 70% 34.0% 36.0% 60% 26.0% 16.0% 46.0% 50% 35.0% 24.0% 40% 30% 36.0% 38.0% 37.0% 20% 20.0% 26.0% 23.0% 10% 0% El Awayed Abu Soliman Total El Awayed Abu Soliman Total Expenditure Income less than 500 EGP 500-999 EGP 1000-1499 EGP 1500-1999 EGP 2000-2499 EGP 2500-2999 EGP 3000-3499 EGP 3500-3999 EGP Figure 4-11: % Distribution of population by income & expenditure and sex Source: Primary data results Stability of income is one of the factors that might play for the benefit of the project as paying by installment is one of the payment options. About 15% of the total sample surveyed reported their income increased during the previous year. However, about 15.0% of the sample surveyed reported reduction in their income. In El Awayed 14.0% reported decreasing occurred to their income. However, 18.0 % of the sample surveyed in Abu Soliman reported decreasing occurred in their income. They attributed such decrease to the political turmoil. 4.2.7 Fuel currently used in households Secondary information provided by the IDSC website reported that the LPG stores in the project areas vary according to the total population of the area. Alexandria Governorate has 76 outlets. The total LPG cylinders consumed in Alexandria Governorate is 17924 thousand LPGs annually. The sample surveyed reported that the main type of fuel used for cooking is the LPG cylinders. But for water heating 65.0% rely upon electricity. Page 26 of 100 Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 70.0% 65.0% 70.0% 60.0% 60.0% 50.0% 40.0% 35.0% 40.0% 30.0% 30.0% 20.0% 10.0% .0% El Awayed Abu Soliman Total LPG Electricity Figure 4-12: % Distribution of sample by the type of fuel used for water heating Source: Data collection result Almost all the sample surveyed reported that the main source of LPG is the street vendors who bring the LPG cylinders to their houses. The private LPG vendors represent the main informal player in the LPG supplying chain. Many groups try participating in the distribution activities. It is completely informal system. The Local Governmental Unit participates only during the shortage of LPG. It is worth noting that the LPG fuel is used also for baking in house backing ovens that can’t be operated by the NG. The data collected revealed that informal LPG distributors in the project areas earn about 100 EGP per day (working for 10-20 days a month). Nevertheless, they earn around 150 + EGP per day during the summer time. The governmental LPG distributors (formal groups) who work in the LPG outlet get about 5-15 EGP per each LPG cylinder as so called tips. They have a lucrative business out of that. During LPG cylinders shortage they gain 20-25 EGP per each LPG. 4.2.8 Problems faced with the current household fuel The study aimed at highlighting problems associated with the LPG cylinders in order to verify the willingness of community people to convert to the natural gas. 50% of the sample surveyed reported the high cost of LPG as the main problem associated with the LPG. 47.0% of the sample reported damaging in the regulator. 21.0% reported that the LPG is unavailable. High cost of LPG/ price fluctuation 50.0% the regulator is always damaged 47.0% Unavailability LPG 21.0% The LPG cylinder is empty/ does not last long 21.0% LPG cylinder leaks 15.0% No Problems 7.0% The cylinder is not clean (it carries insects) 3.0% cylinder filled with unclean liquids / around 20% dirty water 1.0% Running out of LPG while cooking 1.0% .0% 5.0% 10.0% 15.0% 20.0% 25.0% 30.0% 35.0% 40.0% 45.0% 50.0% Figure 4-13: % Distribution of the problems related to LPG cylinders Source: Data collection result Multiple responses Page 27 of 100 Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 Strategies to solve such problems will enable the team to define the willingness to convert to the LPG. The sample reported the following strategies:  Changing the regulator  Buy another cylinder even if he is obliged to buy the cylinder for a high price from peddlers  Change the cylinder  keep a spare cylinder/ use the water heater cylinder  Borrow the cylinder from neighbors/ father  There's no solution Water heating fuel is segregated into two types:  Electricity: the water heaters run by electricity was of less problems. High ratio of the sample surveyed reported facing no problems with the water heating. Few number of them reported paying high electricity bill. The second problem is the electric water heated which is of less efficiency than the gas heater. The sample surveyed reported that they overcome such problems by rationalization of electricity consumption.  LPG: water heater runs by LPG has the same problems reported about the LPG 4.2.9 Perception towards the project Throughout the various consultation and engagement activities, the work teams experienced and recorded remarkable and overwhelming public acceptance, even eagerness, by the community and the governmental stakeholders towards the proposed project. The indignity and financial hardships experienced by scores of Egyptian families (especially women) in obtaining LPG cylinders (the current household fuel) was revealed through testimonies all over the country during the preparation of the framework and the site specific studies. Aside from a limited number of concerns regarding street rehabilitation after construction works and options of installation fee payment; the blatant message from governmental and community consultations was to commence implementation as soon as possible (with repeated requests to expand coverage beyond what is planned for the project). Community perceptions were investigated in order to gain better understanding for the hosting communities’ attitudes towards the project. It is very obvious that 98% of the sample have positive perception about NG. The reason of that is the NG is always available, cheaper than the LPG, save time and effort, cleaner and save electricity. The negative perception is attribute to the weak flow of gas, the LPG is cheaper and the lack of information about the NG. Page 28 of 100 Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 Not knowing how to use it/ or its cost 1.0% LPG cylinders are cheaper 1.0% Weak flow of gas in pipes not enough to use 1.0% Reduce the LPG cylinder crisis 2.0% Save electricity 2.0% Saved us from the cylinder handlers' treatment 4.0% Cleaner than the cylinder 18.0% Ease of use/ instead of using the cylinder 9.0% Saving time and effort/ saves us from standing in line 36.0% Safety 27.0% Fluctuation in cylinder price 59.0% Always available 46.0% .0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% Figure 4-14: % Distribution of sample perception of NG Source: Data collection result Multiple response The reasons for not being able to install the NG was a question raised by the team. Data collected revealed that 24% have concerns related to the high cost of the NG connection. 21.0% of the sample surveyed have fear from gas leakage and pipe damage. 20.0% of the sample surveyed have some concerns related to neglectful workers’ behavior that endanger the building. 4.2.10 Gender dimension of the current type of fuel Females play a role in the domestic labor relating to bringing and handling the LPG. With regards to bringing the LPG from the outlet and taking it upstairs females in the sample surveyed reported no role for females. But for the person installing the LPG to the cooker, 42.0% of the sample reported that a female household member is responsible of that process. A quarter of the sample surveyed reported that the females are also responsible of bringing the LPG upstairs. 100% 2.0% 2.0% 1.0% 10.0% 90% 8.0% 24.0% 38.0% 36.0% 80% 42.0% 70% 12.0% 48.0% 60% 98.0% 98.0% 98.0% 16.0% 28.0% 50% 82.0% 30.0% 40% 63.0% 32.0% 30% 44.0% 20% 36.0% 25.0% 10% 14.0% 0% El Awayed Abu El Awayed Abu Total El Awayed Abu Total Soliman Soliman Soliman Person takes the LPG from Person takes the LPG upstairs Person installs the LPG to your storeroom cooker LPG salesperson Male family member Female family members Other males Other females Figure 4-15: % Distribution of handling the LPG by person in charge Page 29 of 100 Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 4.2.11 Willingness and affordability to pay The majority of sample surveyed expressed their willingness to be connected to the NG regardless to the amount of money they can afford paying. Such attitude is attributed to the fluctuation of the prices and the hardship they face to get the LPG. On average each household consume 1.5 LPG cylinder for cooking per month. The cost of one LPG is about 21.24 EGP on average. Indicating that each house spends about 38.28 EGP per month for cooking fuel. The average cost of water heating was estimated by 22.5 EGP. The following figure shows the variation between the project areas. 42.88 45 40.58 38.28 40 35 27.46 26.8 30 24.82 22.5 22.4 23.03 25 21.24 20.28 20.94 19.4818.36 19.32 20 15 10 5 0 El Awayed Abu Soliman Total Current price of LPG cylinder Normal price of LPG cylinder How many days each LPG satisfies Cost of cooking fuel per month Cost of water heating fuel per month Figure 4-16: Average cost of LPG per area Source: Data collection result The sample surveyed were asked to tell about their willingness to pay in cash or in installment for the NG connection. 82.0% of the total sample reported their willingness to pay in installment. Such percentage escalated to be 92.0% of the sample in El Awayed. However, those who are willing to pay in installment are only 72.0% in Abu Soliman. 100.0% 92.0% 90.0% 82.0% 80.0% 72.0% 70.0% 60.0% 50.0% 40.0% 28.0% 30.0% 18.0% 20.0% 8.0% 10.0% .0% El Awayed Abu Soliman Total Cash In installments Figure 4-17: % Distribution of the sample surveyed by type of payment Source: Data collection result The discussion of paying by installment led us to the patterns of installments proposed by EGAS. 17.2%of the sample surveyed reported that they can pay 138 EGP for 12 months. While 20.0% of the sample were willing to pay 52 EGP for 35 months. 14.1% of the sample were Page 30 of 100 Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 willing to pay 42 EGP for 48 months. Long duration schemes attracted the attention of the surveyed sample. 100.00% 20.00% 24.20% 90.00% 28.60% 28 LE over 84 months 80.00% 12.00% 12.10% 31 LE over 72 months 70.00% 12.20% 35 LE over 60 months 60.00% 10.00% 14.10% 42 LE over 48 months 50.00% 18.40% 24.00% 52 LE over 36 months 40.00% 20.20% 16.30% 74 LE over 24 months 30.00% 138 LE over 12 months 20.00% 20.00% 18.40% 19.20% 10.00% 0.00% El Awayed Abu Soliman Total Figure 4-18: % Distribution of the sample surveyed by monthly installment Source: Data collection result Regardless to various type of installments reported, it is anticipated that the ultra-poor might not afford paying for the gas connection in installments. Subsequently, investigating the potential mechanisms the poor might adopt to overcome such problem should be highlighted with the poor sample surveyed who spend less than 1500 EGP per month. 62.0% of the respondent reported that the poor can pay by installment. However, 18.4% reported that the poor might borrow money. 9.2%reported that they might form a money pool to enable themselves paying in cash. With regards to pay in installments, the average of the least amount to be paid in cash is about 1250.0 EGP, while the highest cash payment reported was 1594.44 EGP. However, the most advance payment reported on average is 527.78 EGP. There was a slight difference between the two targeted areas. 56.29 32.68 The most to be paid monthly as installment 527.78 Total 284.57 1594.44 The least to be paid monthly as installment 1250.00 54.86 The most to be paid as an advance payment 32.00 548.61 Abu Soliman 293.06 1600.00 The least to be paid as an advance payment 1250.00 57.41 The most to be paid in cash 33.22 511.11 El Awayed 277.78 1575.00 The least amount of money to be paid in 1250.00 cash .00 200.00 400.00 600.00 800.00 1000.001200.001400.001600.00 Figure 4-19: Willingness to pay Page 31 of 100 Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 Monthly installment value was investigated among the whole sample. The least average of installment they afford paying monthly is 32.68 EGP. However, the highest value they can pay as an installment per month is about 56.29 EGP. The community socioeconomic characteristics and the willingness of people to convert to the NG is remarkable. Community people are much in favor to host the project. However, there is an actual need to provide clear information about the project in order to warrantee their support to the project. Page 32 of 100 Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 5 Environmental and Social Impacts The environmental and social advantages of switching household fuel from LPG cylinders to natural gas pipelines are diverse. On the residential level, the proposed project will lead to improved safety, reduced physical/social/financial hardships, and secure home fuel supply. On the national level, it promotes the utilization of Egyptian natural resources and reduces the subsidy and import burden. Even on the global level, the project involves cleaner fuel with reduced carbon footprint. A thorough analysis of environmental and social impacts is important to detail an effective management and monitoring plan which will minimize negative impacts and maximize positives. The assessment of impacts distinguishes between the construction phase and the operation phase. 5.1 Positive Impacts 5.1.1 During the construction phase 5.1.1.1 Provide direct job opportunities to skilled and semi-skilled laborers  The project is expected to result in the creation of job opportunities, both directly and indirectly. Based on similar projects implemented recently by EGAS and the local distribution company, the daily average number of workers during the peak time will be about 100 workers. The local community could theoretically provide a proportion of this temporary labor force dependent on skills needed and the strategies of the individual contractors in sourcing their workforce.  The total number of new short term job opportunities within the project areas is estimated at 500 temporary jobs they are segregated as follows: - Up to 20% semi-skilled workers on a temporary basis - Up to 30% local construction workers for water heater vent installations - Up to 50% daily wage workers for street drilling  In order to maximize employment opportunities in the local communities it is anticipated that training will be required for currently unskilled workers. On-the-job training will also supplement opportunities for the local workforce for both temporary construction roles and for long-term operation phase position, where these are available. 5.1.1.2 Create indirect opportunities As part of the construction stage, a lot of indirect benefits are expected to be sensed in the targeted areas due to the need for more supporting services to the workers and contractors who will be working in the various locations. This could include, but will not be limited to accommodation, food supply, transport, trade, security, manufacturing… etc. 5.1.2 During the operation phase  As indicated in the Baseline Chapter, women are key players in the current domestic activities related to handling LPG and managing its shortage. Being the party affected most from the shortfalls of the use of LPG, the NG project is expected to be of special and major benefits to women. This includes, but is not limited to, clean and continuous source of fuel that is safe and does not require any physical effort and is very reasonable in terms of consumption cost. Time saving is among the benefits to women. The use of a reliable source of energy will allow women to accomplish the domestic activities in less time and this will potentially open a space for better utilization of the saved time. Page 33 of 100 Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016  Constantly available and reliable fuel for home use.  Reduced expenditure on LPG cylinders’ import and subsidies, as 7.5 connections will be installed in the area. Each household consumes 1.3 LPG cylinder monthly. Accordingly, the total number of LPG cylinders to be consumed will be about 12.350 thousand LPG per month. The subsidy value is about 70 EGP per each cylinder. Consequently, the total saved monthly subsidy will be about 854.5 thousand EGP monthly. This will result in total annual savings of 10.347 million EGP.  Significantly lower leakage and fire risk compared to LPG.  Improved safety due to low pressure (20 mBar) compared to LPG cylinders.  Beneficiaries to benefit from good Customer service and emergency response by qualified personnel/technicians.  Eliminate the hardships that special groups like the physically challenged, women, and the elderly had to face in handling LPG.  Limiting possible child labor in LPG cylinder distribution. Page 34 of 100 Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 5.2 Anticipated Negative Impacts 5.2.1 Impact Assessment Methodology To assess the impacts of the project activities on environmental and social receptors, a semi- quantitative approach based on the Leopold Impact Assessment Methodology the Buroz Relevant Integrated Criteria was adopted. Detailed assessment matrices are shown in Annex 4. The table below presents the classification of impact ratings and respective importance of impact values. Importance of Impact Impact rating 0-25 None or irrelevant (no impact); 26-50 Minor severity (minimal impact; restricted to the work site and immediate surroundings) 51-75 Medium severity (larger scale impacts: local or regional; appropriate mitigation measures readily available); 76-300 Major severity (Severe/long-term local/regional/global impacts; for negative impacts mitigation significant). 5.3 Potential Negative Impacts during Construction 5.3.1 Reduction of Traffic Flow (disruption of local and regional traffic) Environmental impacts During the mobilization, preparation phases and construction phases: Mobilization of heavy machinery, asphalt breaking, excavation, placement of piping, and backfill activities are bound to limit traffic and accessibility. The impact of works on traffic flow and local access will be dependent on the type of road accessed during project activity. Main roads (highways) No works are planned on main roads; therefore, the project will not directly impact circulation on main roads. An indirect impact can be increased flow of vehicles as urban roads are avoided. Urban roads On urban roads, mobilization, preparation and construction phases will entail narrowing roads by longitudinal and/or lateral excavation or totally blocking narrow or side roads as well as limiting or prohibiting parking along the length of the works. Access to buildings and shop entrances may be limited or constricted in cases where excavations form obstacles for pedestrians and cargo. Coordinating with and obtaining approvals from local government and traffic police is vital to avoid delays, objections, and public inconvenience to the work program. On urban roads, the impact on traffic flow and local accessibility are of medium severity. Local roads As pipeline installation will be taking place on roads, local access on select parts of the road will be ceased and will likely restrict local access to residents into and out of their households. As regular sized vehicles are not the principal mode of transport on local roads, congestion of cars is not anticipated. The inconvenience is expected to affect the flow of Tuk Tuks by slowing them down. However, considering their small size, congestion is not likely to be significant. Inconvenience to the residents will last for the duration of the construction phase activities, namely, excavation and rehabilitation of the road, which will be done on the same day with no Page 35 of 100 Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 pits being left open overnight. Therefore, the duration of inconvenience and slowed traffic of Tuk Tuks etc. in affected areas will last for the duration of the work day i.e., 8-10 hours. On local roads traffic congestion of regular sized vehicles will be insignificant. The main impact will be inconvenience to residents in accessing residential buildings and will likely be of minor severity. On local roads, traffic and access limitation impacts are temporary, local, and of minor severity Socioeconomic impacts The project will result in inconvenience and disturbance to local communities and business and delay in the various daily activities due to the following: Traffic congestion will result in various unfavorable socioeconomic impacts. i.e.: 1- Microbuses and tuk tuks may find difficulty in maneuvering the streets that will be dug during the project construction. This will increase their oil consumption and reduce their ability to move quickly and transport less clients as each errand will take more time. 2- There might be a disturbance to community people due to the traffic congestion 5.3.2 Air Emissions Environmental impacts WB requirements and Law 4/1994 (modified by laws 9/2009 & 105/2015) stipulates strict air quality standards. Air emissions (gases and particulates) during construction shall arise from: - Particulate matter and suspended solids from excavation/backfilling operations - Possible dispersion from stockpiles of waste or sand used for filling trenches. - Exhaust from excavation equipment and heavy machinery (excavators, trenchers, loaders, trucks) containing SOx, NOx, CO, VOCs, etc. - Traffic congestions resulting from road closure or slowing down of traffic due to excavation works. Dust The impact of dust generation (particulate matter) will be limited to the working hours as excavation and backfilling are carried out within the same day. Excavation on dusty or rocky roads such as local roads and some urban roads are likely to generate more dust compared to asphalted streets due to the dusty status of those roads. Gaseous pollutants emissions Provided machinery used during construction is certified and maintained as per guidelines, the increase in emissions stemming from the exhaust of machinery is unlikely to increase ambient levels beyond national and WB permissible levels. On urban roads, traffic congestion may lead to increased exhaust emissions. Traffic management with local authority will reduce the impact of works on road congestion and associated emissions. Socioeconomic impacts Air emission might result in health problems to allergic community members. Air emissions impacts are expected to be temporary, local, and of minor severity. Page 36 of 100 Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 5.3.3 Noise Environmental impacts Construction activities of the gas distribution network will likely increase noise levels due to excavation and heavy machinery. Typical construction noise includes noise intensity due to engine operation, and intermittent impacts which may take place during demolition of asphalt, either by a trencher or by a jack hammer. As discussed previously, the WB/IFC guidelines and Law 4/1994-9/2009-105/2015 have defined standards for noise intensity and exposure periods in the work place, in addition to certain limits for ambient noise levels for different types of urban and rural areas. Noise impacts on construction workers, technicians and engineers in direct vicinity of the excavation works and heavy machinery are considered more significant than those on residents. Traffic congestions, which could be caused by excavation works, may increase ambient average noise intensity levels. Socioeconomic impacts Noise might result in health problems to the workers, engineers and technicians. Noise impacts are expected to be temporary, local, and of minor severity. Page 37 of 100 Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 5.3.4 Risk on Infrastructure and underground utilities Environmental impacts Gas network connection Underground utilities and infrastructure pipelines (such as water, sewerage and telecommunication) have been installed years ago without accurate documentation and maps for its routes and depths. Therefore, the risk of damage to such utilities during excavations for natural gas pipeline installation is possible. The most significant potential environmental impact will arise in case a sewerage pipe is broken and wastewater potentially accumulating in the trench. There is also the possibility of overflowing to the streets causing nuisance to the surrounding environment. Socioeconomic impacts Breaking a water supply pipe may result in cutting the supply to a number of residential units, which may lead residents to use other sources of water which may be either expensive or unsafe. Damaging sanitary pipelines, electricity underground cable and water supply result in severe disturbance to community people. Yet such problem takes short time (no more than 4-8 days). Additionally, the contractor will be responsible of compensating for damaged pipes. Impacts on underground utilities are expected to be temporary, local, and of minor severity 5.3.5 Impacts related to land Socioeconomic impact The project will not entail any land acquisition in the El Awayed & Abu Soliman as there will be no need for any land during construction or operation. There will be no new PRS. Additionally, the connection network will penetrate the main urban streets and side streets (local roads/streets). This will not result in any land acquisition either temporary or permanent. Land acquisition impacts are of irrelevant severity 5.3.6 Possible effects on vulnerable structures7 Environmental impacts Gas network connection Dewatering activities: Excavation for natural gas pipelines is usually shallow and does not exceed 1.0 meter depth. Groundwater is typically not encountered at shallow depths. However, if groundwater is encountered, dewatering will be applied. If dewatering activities are sustained for a long duration, differential settlement of the fine soil can jeopardize the integrity of weak structures in the surrounding area. Drilling vibrations: Workers are accustomed to manually drill to prevent vibrations near sensitive structures. 7 If encountered within project areas. Page 38 of 100 Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 Another possible impact on structurally-vulnerable buildings is weakening the structural system during drilling holes in the walls for riser connections on the side of the building or for internal connections to the household. The hole for the pipe usually is small compared to the wall section. Moreover, beams can easily be avoided by carefully selecting the distance of the drilling from the ceiling. For skeleton type buildings, drilling in columns or beams could have a significant effect on the structure, but this risk is well understood among connection workers and could be avoided. Structural impacts on vulnerable buildings are of irrelevant severity 5.3.7 Effect on Culturally Valuable Sites8 Effects on culturally valuable sites (monuments, archaeological, paleontological, historical, architectural, religious, aesthetic or other cultural significance) may involve: 1. Structural damage to a monument due to dewatering during excavation. 2. Damages to monuments' foundations due to excavation works. 3. Damage to the monument body by vibration of machinery. 4. Reducing the aesthetic appeal of the site or building. 5. Improper management of discovered antiquities during excavation (chance finds). If dewatering is needed, may lead to differential settlement of the soil surrounding the monument foundations could result. Shallow foundations may be affected by excavation works. This may cause differential settlement and may cause cracks and stability risks to the monument body. Vibrations caused by machinery such as a trencher and jack hammer may cause cracks and surface damage to the stones of the monument, and risks to its stability. According to the CULTNAT classification, a site may be classified as architecturally-valuable for its artistic design, its elevation view, artistic balcony, windows, domes or other components. Fixing gas risers and connections next to such components may reduce their artistic value. Chance finds during excavation are highly unlikely within the project area as the streets have been previously excavated for installing underground utilities. However, Antiquities Law provides clear guidelines for action in the case of chance finds. It also states that a representative of the antiquities department must be present during excavations in areas adjacent to antiquities sites. Please see Annex 2 that outlines procedures in case of chance finds. The works for the gas distribution network are not planned nearby physical cultural resources as described in the baseline of the project area in chapter 4. Impacts on culturally valuable sites and buildings are of irrelevant severity 5.3.8 Effect on ecological systems (green areas/farmland) Environmental impacts During construction of the gas distribution network, excavations and pipe laying will mostly be aligned along routes previously excavated or paved. No protected areas will be encountered in the alignment of the lines. Impacts on ecological systems are expected to be irrelevant. 8 If encountered within project areas. Page 39 of 100 Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 5.3.9 Solid and Liquid Waste Management Environmental impacts Wastes that are generated during the construction phase include: - Excavated soil and excess sand; concrete and bricks waste; - Broken asphalt in the case of paved roads; - Cans containing paint used on steel pipes in household connections - Containers of chemicals and lubricant oils used for construction machinery; - Possibly damaged asbestos water pipes during excavation; and - Dewatered product from trenches. - Construction waste estimates are in the range of 100-120 m3/km. Excavated soil and concrete/bricks waste are inert materials. Improper disposal of such wastes will only have aesthetic effects on the disposal site. The legal standards of Law 4/1994-9/2009- 105/2015 for the Environment and Law 38/1967 stipulate that these wastes should be disposed of in licensed sites by the local authority, which minimizes any aesthetic effects of such waste. Asphalt waste may contain hazardous components, such as tar, lubricating oils, some heavy metals, etc. However, its solid nature minimizes the transport risk of such components to the environment. Disposal of asphalt waste to a construction waste disposal site is common practice in Egypt, and is not normally associated with environmental risks because of dry weather. Empty containers of chemicals, lubricating oils, and paint are considered hazardous waste. They should be disposed of in an approved hazardous waste handling facility. This is not a direct result of construction activities, but rather relates to maintenance of equipment. By preventing fueling/lubricating activities on construction sites no empty containers will need disposal. Asbestos waste could result if an underground water pipe is broken during excavation. If encountered, wasted parts of the pipe must be sprayed with water, to prevent emissions of asbestos-containing dust, and transported to an approved hazardous waste landfill. Asbestos waste may pose significant health risks to workers, pedestrians and residents of neighboring areas. Therefore, efficient management of such waste, if generated, will be very important. The probability of generating asbestos waste is relatively low as the damage is usually repaired locally without the need for pipe replacement. Management and disposal of the generated waste is the responsibility of the Water Authority performing the repairs. Page 40 of 100 Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 Improper drainage of dewatering water may result in forming stagnant water ponds around the construction site, which can develop, if not drained, infiltrated or evaporated, to form nuisance and an environment for breeding of insects. Normally dewatered product is relatively clean water, which should be drained to the sewer system. To conserve water, if dewatered groundwater is free of perceivable pollution, it will be- to the extent possible- used on- or around the work site or discharged into the nearest canal to be used for irrigation When dewatering is performed from a contaminated trench or near a source of pollution seepage to groundwater, contaminated water is collected for certified treatment/disposal according to WB/IFC guidelines and National Laws 93/1962 and 48/1982, respectively. Socioeconomic impacts Waste contractors and recycling/disposal sites will benefit from waste disposal contracts. If waste is not managed properly, it will result in health problems to the surrounding communities. Overall, waste generation impacts are of minor severity Page 41 of 100 Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 5.3.10 Street condition deterioration Environmental impacts Streets rehabilitation or restoration following pipeline network installation: is referred to by an Egyptian legal/institutional expression that signifies the responsibility to “restore to original condition”. In the context of the project, it applies to the responsibility of the implementing company to provide the necessary resources to re-pave roads and streets to the original state after natural gas excavation and installation works. The current arrangement is that the implementing entity performs the backfilling of the excavated trenches and agrees a restoration fee with the local government unit (district) to cover the balance of the restoration and pavement cost. The local unit uses the fee to include the restoration and re-pavement of the streets in its “pavements plan”. Socioeconomic impacts Delays in street restoration may lead to varying degrees of damage to vehicles, loss of access and business, traffic congestions with associated delays and emissions, and a potentially significant public discontentment. Although the restoration impact may be temporary, localized, and of minor severity, it is perceived by the public as major inconvenience. 5.3.11 Overconsumption of community resources Environmental impacts No probability of environmental impacts pertaining to overconsumption of community resources. Socioeconomic impacts Generally speaking having workers in small cities might result in unfavorable impact on the available resources, e.g. pressure on accommodation, food, health care and medication and potable source of water. Given the size of population in project sites and the availability of most of services; the limited number of workers (100 worker) will not result in any significant impact on the community resources. The impact of overconsumption of community resources is of irrelevant severity given that the limited number of workers is small in comparison to the number of residents in the area. 5.3.12 Community health and safety Environmental impacts No probability of environmental impacts on community health and safety Socioeconomic impacts Negligent workers may cause accidents harmful to the community members, particularly children and old people, especially close to the digging sites. The workers should support children and old people in case of crossing digging areas. There should also be caution tapes to stop community people from accessing construction sites. In case of the workers and contractor adhere to such procedures the community health and safety impact will be limited. Page 42 of 100 Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 With compliance to the health and safety measures, impact related to the community health and safety during the construction phase will be minor 5.3.13 Visual intrusion Project activities will entail piling of sands and moving of vehicles in various construction sites. Moreover, the temporary storage areas will be used to store pipes, painting materials and safety equipment. That will result in significant visual intrusion impact. Impact related to the visual intrusion during the construction phase is irrelevant 5.3.14 Labor conditions and occupational health and safety Throughout this phase there will be many occupational health and safety risks to workers on the sites. These are generic risks associated with construction sites and include slips and falls; moving Lorries and machinery; exposure to chemicals and other hazardous materials; exposure to electric shock and burns; weather related impacts (dehydration; heat stroke). This is short term (6-12 months) but because of the large number of unskilled workers who are reluctant to use Personal Protective Equipment, there might be some level of risk. Impact related to Occupational health and safety during the construction phase is of medium severity Page 43 of 100 Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 5.4 Potential Negative Impacts during Operation 5.4.1 Community health and safety In addition to a full array of safety and emergency precautions taken by EGAS and the implementing entities (local Distribution companies: Town Gas for El Awayed & Abu Soliman), user safety is prioritized by stating emergency precautions on the household gas meter and by setting up emergency response centers. Impacts on user health and safety may occur through improper handling of piping and valves by the user. This may be due to a lack of awareness, illiteracy, or failures in piping or sealants. Considering the low probability of occurrence and the lower density of natural gas (compared with current practice of LPG), impacts on community health and safety due to gas leaks is of minor severity. 5.4.2 Integrity of natural gas piping Environmental impacts Low-probability events may impact the integrity and safety of the NG network and components during the years of the operation phase. - Geological and geotechnical events: earthquakes may result in geotechnical instabilities that lead to network breakage or leakage in multiple locations simultaneously. The geological and geotechnical history of the area may also lead to possible events. - Sabotage: pipelines and other components may be targeted for sabotage. Socioeconomic impacts Adverse impact is expected in raising the fear of disruption of Gas supply Leak impacts may be permanent and highly severe, however, considering the extremely low probability of occurrence, the impact is of minor severity. 5.4.3 Visual intrusion impacts The installation of house connection and the chimney will affect the building There is a probability to affect the building, particularly, unique old buildings. Under certain technical and safety conditions it is not possible to avoid visually impacting the entrance of the apartment and dwellings with installed pipes. Visual intrusion Impacts will be of irrelevant severity 5.4.4 Economic disturbance to the LPG distributors There could be a Minor negative economic impact on LPG cylinders distributors. (Governmental sector- private sector who have license to distribute LPG cylinders- non official distributors). The LPG distributors will lose their income. However, their ability to move to other areas or change their business is high. Various previous NG projects have not influenced the informal LPG vendors. The probability of such impact is minor as LPG distributors manage to perform alternative job. Page 44 of 100 Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 5.5 Women and Vulnerable Groups Vulnerable groups9 are more exposed to the implications of various impacts and are more likely threatened to get in more impoverishment. The level of vulnerability of a certain group and the severity of the impact on these groups has been assessed. It is believed that certain groups are more vulnerable than others due to higher level of exposure to these impacts or lack of alternatives or survival methods that allow for coping with these impacts. It is expected that poor women and female headed households will be able to access the project benefits through the installment schemes that EGAS is making available to encourage citizens to get connected to the project. The same benefits that women will gain from this project apply also to other vulnerable groups of elderlies and people with disabilities. It is foreseen that the project will not have any unfavorable impacts on women and vulnerable groups. 9 According to World Bank definition, a vulnerable group is a population that has some specific characteristics that make it at higher risk of falling into poverty than others living in areas targeted by a project. Vulnerable groups include the elderly, the mentally and physically disabled, at-risk children and youth, ex-combatants, internally displaced people and returning refugees, HIV/AIDS- affected individuals and households, religious and ethnic minorities and, in some societies, women. Page 45 of 100 Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 6 Analysis of Alternatives 6.1 No Project Alternative This Natural Gas Connections to Households Project is expected to yield many economic and social benefits in terms of providing a more stable energy source, achieving savings in LPG consumption and enhancing safety in utilizing energy. The No-Project alternative is not favored as it simply deprives the Egyptian Public and Government of the social, economic, and environmental advantages detailed in section 5.1. 6.2 Energy Alternatives - - Convert to Electricity: The main possible alternative is to convert all homes to use electricity for all energy supply applications. Additional power stations would be needed to cope with the additional demand created by utilization of electricity in homes, which most probably would operate also by natural gas. Power losses in transmission and distribution are also significantly higher than their natural gas equivalents which would add to the overall inefficiency. - Energy alternatives do not provide favorable options to the proposed NG networking 6.3 Installation costs The average natural gas connection installation cost is about 5600 EGP and consumers contribute a part of 1700 LE because the connection is heavily subsidized by the Government. This payment can be made either upfront or in installments over a period of time. Installment schemes are available to all community people. EGAS provides facilitation payments strategies through offering various installment schemes. The following are the main types of installments: 138 EGP/Month for 12 months,74 EGP/Month for 24 months, 52 EGP/Month for 36 months, 42 EGP/Month for 48 months, 35 EGP/Month for 60 months, 31 EGP/Month for 72 months and 28 EGP/Month for 84 months10. 10 In case of any change of the value of NG installation cost, the installment value might be changed Page 46 of 100 Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 7 Environmental and Social Management & Monitoring Plan 7.1 Objectives of the ESM&MP The objective of the Environmental and Social Management and Monitoring Plan (ESMMP), is to outline actions for minimizing or eliminating potential negative impacts and for monitoring the application and performance of mitigation measures. The ESMMP identifies roles and responsibilities for different stakeholders for implementation and monitoring of mitigations. This section also presents an assessment of the institutional capacity and institutional responsibilities for implementing the ESMMP. Wherever applicable, the ESMMP is designed to accommodate alternative context-specific mitigations and monitoring measures. Overall, the following Environmental and Social measures are complementary to and do not substitute compliance to the detailed HSE guidelines, procedures, and actions adopted by EGAS and its subsidiary LDCs. In the following Management and Monitoring measures the term Local Distribution Company (LDC) refers to the gas company in charge of project implementation: Town Gas. 7.2 Management of Mitigation and Monitoring activities During Construction Phase 7.2.1 Hotline During construction activities, a 24-7 Hotline (129) is available for customers and the public to report leaks, damage, emergencies, and/or incidents related to gas connections, components, infrastructure, and activities (inside or outside households) and to request repairs/emergency response/assistance. This includes possible damage to other underground utility lines (water, wastewater, electricity, phone, Internet) and to buildings and physical structures or cultural sites during excavation/construction activities. It also includes reporting issues resulting from construction activities such as excessive/prolonged noise, vibration, waste, traffic, accessibility, visual, and other community health and safety impacts. 7.2.2 Management of Traffic Impacts The following mitigation measures are proposed to minimize traffic disruptions: 1. Construction During Off-peak Periods: Times of construction are identified by the local Traffic Department in a conditional excavation permit issued to the LDC, based on the Traffic Department operational experience in the area, 2. Signage and Markings: Construction works require proper information disseminated to motorists. This can be done by provision of informational and directional signs posted prior to the construction. Pedestrian crossings can be also provided at proper locations. 3. Traffic Detour: To maintain traffic in critical streets at a reasonable level of service, the Traffic Department may implement traffic detouring 4. Re-structuring the Road Right-of-Way: The arterial road network generally exhibits a wide right-of-way. Normally, it would be possible to re-structure the road’s cross section to accommodate the construction works and maintain traffic movements along the road. Page 47 of 100 Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 Coordination between Town Gas/EGAS and the local traffic authority is imperative as the above mentioned mitigation measures will be implemented by, or in coordination with, the local Traffic Department. Monitoring will be carried out by the local Traffic Department to make sure that flow reduction is within acceptable levels. Coordination should be established between the Traffic Department and the HSE Departments of the implementing gas companies (Local Distribution Companies- LDCs) to ensure compliance and adequate implementation of the identified mitigation measures. LDC HSE should record any comments by the Traffic Department regarding violation of excavation permits by the contractor. 7.2.3 Management of Air Emissions The following mitigation measures are considered minimum standards: 1. Excavated soil stockpiles and stored sand should be located in sheltered areas. Stored fine sand should be covered with appropriate covering material11, such as polyethylene or textile sheets to avoid soil dispersion. 2. Transportation of excavation/construction waste should be through licensed and sufficiently equipped vehicles with a suitable special box or provided with a cover to prevent loose particles of waste and debris from escaping into the air or dropping on the road. 3. Disposal of excavation/construction waste should be in locations licensed by the local authority. Air emissions of excavation machinery and diesel-powered electrical units should be within allowable legal limits. Because dust emissions from construction works include non-point sources such as excavation, direct emission levels cannot be measured. On the other hand, monitoring ambient total suspended particles or PM10 could be misleading because of the interference of other sources. Therefore, monitoring activities should ensure point sources, i.e., exhaust of excavation machinery, are within the standards stipulated by the Law. Mitigation measures must be documented. Documentation should consist of standard operating procedures and monitoring reports for emission tests and complaints. Leaks of natural gas A natural gas leak can result if integrity of pipes is jeopardized. The Local Distribution Company must coordinate with the local municipality to safely evacuate the area and deploy trained personnel to repair broken pipe based on an Emergency Response Plan. 7.2.4 Management of Noise Mitigation measures for avoiding unacceptable, and illegal, noise levels include: 1. Prevent exposure of construction workers to different noise levels and noise impacts according to the Egyptian legal standards. This could be achieved through adjusting working hours, breaks, and exposure duration to be within permissible limits. 2. Provide construction workers with ear muffs. 3. Minimize construction through nighttime whenever possible. Implementing this measure should be balanced with avoiding peak hours of heavy traffic. If construction works are to take place on important traffic roads, avoiding traffic disturbance in day time may outweigh reducing noise levels in afternoon or night times and vice versa. Monitoring of noise levels during construction shall include: 11 Sufficient sheets should accompany work groups during the construction phase. Cost of sheets should be included in ESMP budget Page 48 of 100 Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 1. Measurements of noise intensity at the locations of construction, where workers are exposed to the noise. 2. At locations where mechanical hammers are used, measurements of noise intensity of impacts, and the corresponding number of impacts at the construction location. 3. Recording complaints of the neighboring areas regarding the noise levels. Documentation should consist of standard operating procedures and monitoring reports for noise measurement tests and complaints 7.2.5 Management of Excavation Activities Posing Risk on Utilities LDCs follow established procedures to deal with emergency situations related to breaking underground utility and infrastructure lines. The company supervisor calls the Police Department and emergency department in the relevant utilities company for immediate repair of the damage, which the contractor is invoiced for. The mitigation measures below focus on preventive measures and documentation. Mitigation measures for avoiding breaking underground utilities and infrastructure pipes: 1. Collecting most accurate maps for underground utilities and infrastructure routes from Information Centers in the various Governorates and asking them for site markings, whenever available, and making such data available to the contractor prior to commencing the works. 2. Boreholes to locate underground utilities before using mechanical excavation. 3. Once underground utilities are mapped or uncovered, horizontal and vertical clearances between natural gas lines and electricity lines must be respected for safety considerations. 4. In case an underground utility and infrastructure pipe has been damaged, standard procedures should be followed, as described before, in addition to preparing a documentation report for the accident. The documentation report should include: a. Time and place of accident; b. Name of contractor; c. Type of underground utilities and infrastructure line; d. Description of accident circumstances and causes; e. Actions taken and responses of different parties, such as infrastructure company; f. Duration of fixing the damage; and g. Damage caused (description shall be according to observation, expertise judgment, reports of infrastructure company). Monitoring activities for such risks, are basically documenting, analyzing reasons that led to the accident and updating procedures to avoid future accidents. Monitoring environmental consequences of such accidents, such as depth of effected soils, volumes of effected groundwater, and other social effects are believed to be unnecessary actions by the implementing company, though it might be recommended for the authority owning the infrastructure line (Water and Wastewater Company or Telecommunication Authority) for their research activities. Page 49 of 100 Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 7.2.6 Management of Activities Posing Risk on Structures Stability12 1. Screening by a technical committee from the Design, Projects and Operations Departments of LDCs to identify areas/sectors including buildings with potential structural problems. Areas with potential problems should be excluded from the project. 2. In areas of high groundwater level, dewatering activities would be needed. Dewatering activities should follow a tight excavation/dewatering schedule through preplanning and supervision of implementation to avoid lengthy dewatering activities. If water resulting from dewatering is contaminated, it should be transferred to an adequate facility. 3. Minimize excavation intensity and vibrations from heavy equipment in the vicinity of vulnerable structures, if any. In case vulnerable structures are identified, excavation should be done manually. Monitoring activities will be mainly performed through supervision of the work of LDCs, and reviewing site reports by the HSE supervisor. 7.2.7 Management of Culturally Valuable Sites13 Law 117/1983 for the Protection of antiquities has set certain standards that should be followed during excavation works near a registered antiquity site. Proposed mitigation measures include: 1. Identifying a comprehensive list of all registered antiquities falling within the domain of the project and possibly at risk from construction activities. 2. Provide supervision by the Supreme Council of Antiquities on implementation of construction works at identified locations. 3. If dewatering activities are to take place, the process should be undertaken under the supervision of foundation engineers who shall perform necessary soil investigations. 4. Reduce vibration, in identified locations of antiquities: a. using manual tools whenever possible; b. phasing work to eliminate vibrations from several machinery; and c. Establish cutoff barrier through a vertical trench to absorb vibrations. 5. Fixing gas risers on the back of architecturally valuable structures. 6. Chance find process, in case an antiquity is found during excavation, includes stopping excavation works, and contacting the Supreme Council of Antiquities to handle the site. Monitoring activities will be site specific according to the requirements and conditional permits granted by the Supreme Council for Antiquities. 1. Monitor vibration levels at the monument location during excavation. 2. Undertake geophysical survey for some locations prior to construction, according to the instructions of the Supreme Council of Antiquities. The LDC site supervisor will be responsible for documenting the monitoring activities in monthly reports delivered to EGAS. These mitigation measures, if required, shall be implemented by the Council, while the costs will be covered by LDCs. 12 If encountered within project areas. 13 If encountered within project areas. Page 50 of 100 Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 7.2.8 Management of Waste Disposal The local unit is responsible for the pick-up and disposal of solid waste. Construction waste such as soil waste is disposed of. .Domestic waste is collected from domiciles and collection sites and disposed. 7.2.8.1 Solid Waste 1. Allocating certain areas, in each Sector, for stockpiling waste soil and construction waste, in coordination with the local authority. 2. No soil stockpiling is allowed on banks of waterways. 3. Maximize re-use of excavation waste as backfill for natural gas pipeline trenches. 4. Normally asphalt waste could be disposed of with other excavation waste/aggregates in the local non-hazardous waste site. 5. Solid waste from unlikely scenarios such as worker camps should be addressed in specific waste management plans, as appropriate 7.2.8.2 Liquid and hazardous waste 1. Empty cans of oil-based paint resulting from painting the steel connection pipes to households are to be collected and sent back to nearest LDC depots for temporary storage until disposal at a hazardous waste facility (Nasreya or UNICO in Alexandria). 2. As an important pollution prevention measure, fueling, lubricating or adding chemicals for excavation should not take place at the construction site. Accordingly, no empty chemicals/oils containers will be generated by direct project activities. 3. Further to the above measure, in case waste containers of hazardous materials are generated in the construction site due to unusual circumstances, the LDC is responsible for ensuring that contractor should collect these containers and transfer it to the hazardous waste landfill in Nasreya or UNICO in Alexandria14. This measure should be specified in the construction contract and supervised by LDCs site supervisor. 4. If hazardous waste quantities generated are too small for isolated transport to the Nassreya landfill, a temporary storage site can be created. Coordination with waste authority will be imperative to secure a location and implement adequate procedures for storage depending on quantities and type of wastes until collection and shipping to Nassreya landfill. . 5. In case of damaging of asbestos pipes during excavation, the Water Authority, which will carry out the repairs, will be responsible for handling the waste asbestos according to their procedures. 14The Nasserya hazardous waste facility is currently being operated under supervision of Alexandria Governorate while UNICO (also in Alexandria) is approved by EEAA to treat and dispose of petroleum wastes. Page 51 of 100 Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 6. Preplanning drainage of dewatering water and taking necessary permits from Water and Wastewater Company, or irrigation authority. No land disposal should be accepted for the water 7. If dewatering is taking place from a contaminated trench, or contains hydrocarbons that could be observed or smelled, contaminated water should be collected in barrels and transported to a wastewater treatment facility. 8. Asphalt waste may contain hazardous components, such as tar, lubricating oils, heavy metals, etc. However, its solid nature minimizes the transport risk of such components to the environment. Disposal of asphalt waste to the municipal waste disposal site is common practice in Egypt as this is normally not associated with significant environmental risks because of the dry weather nature of the country. In order to minimize risk of spillage of hazardous liquid wastes, the following general precautions should be taken: - Pre-Plan the anticipated amounts of hazardous liquid materials (such as paint, oils, lubricants, fuel) to be used in the various activities in order to minimize leftovers and residuals. - To the extent practical, seek to combine leftovers or residuals of the same liquid material/waste in order to minimize the number of containers containing hazardous residuals - Ensure hazardous liquid material/waste containers are always sealed properly and secured from tipping/falling/damage/direct sunlight during transportation and storage (temporary and long-term) - In case of spillage: o avoid inhalation and sources of ignition o cover and mix with sufficient amounts of sand using PPE and tools o collect contaminated sand in clearly marked secure containers/bags o Add contaminated sand to inventory of hazardous waste Solid wastes generated during the construction phase are classified as non-hazardous (which includes inert wastes) and hazardous wastes. They are summarized in the tables below where the waste type, description, classification and method of treatment or disposal is explained. Medical or healthcare wastes containing pathologic, contagious, or radioactive constituents as per the definitions of Ministry of Health decree 192 for the year 2001 should be collected, stored and transported separately from any other wastes. Several certified incinerators are available across Egyptian governorates in designated healthcare facilities. In the unlikely case of medical waste, arrangements should be made immediately with the local office of the ministry of health for safe handling and disposal. The tables below present other solid wastes that are generated during the construction phase during the proposed gas connection project. It worth mentioning Construction wastes will be generated only during a relatively short period. Page 52 of 100 Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 Table 7-1 Handling of Solid Wastes during Construction Phase Waste Type Description Classification Treatment and Disposal Excavated soil and Excess sand not used Non-Hazardous Dispose to an approved non- excess sand in construction, and hazardous waste disposal facility: excavated soil other El Hammam Landfill via Abis, than broken asphalt. Abeed, or Qabbari transfer stations (to be agreed with local unit) Metal - Scrap Includes sheet metal, Non-Hazardous Disposal: piping, tubing, wire, - Preferred: Sell to scrap yard for cable, , welding recycling. residue, valves, fittings, and vehicle and - Alternative: Dispose to an equipment parts. approved non-hazardous waste disposal facility: El Hammam Landfill via Abis, Abeed, or Qabbari transfer stations (to be agreed with local unit) Paint Containers – Pails used for latex Non-Hazardous Dispose to an approved non- Water Based paint and paint related hazardous waste disposal facility. solvent containers. Which in is the El Hammam Landfill via Abis, Abeed, or Qabbari transfer stations (to be agreed with local unit) Paint Containers – Pails for oil paints, Hazardous Dispose to an approved Oil Based solvents and paints hazardous waste disposal facility, containing lead, silver, Nasreya Hazardous Waste chromium or other disposal Centre. toxic heavy metals. Welding Rods Generated from piping Non-Hazardous Dispose to an approved non- welding. Remaining hazardous waste disposal facility. portions of used rods Which in this case El Hammam or unused but opened Landfill via Abis, Abeed, or packaged. Qabbari transfer stations (to be agreed with local unit) Concrete and bricks Excess liquid cement, Non-Hazardous Dispose to an approved non- waste loose fragments of hazardous waste disposal facility: solidified cement , El Hammam Landfill via Abis, concrete debris from Abeed, or Qabbari transfer construction, and stations (to be agreed with local bricks waste unit) Broken asphalt Streets excavation will Non-Hazardous Dispose to an approved non- produce broken hazardous waste disposal facility: asphalt El Hammam Landfill via Abis, Abeed, or Qabbari transfer stations (to be agreed with local unit) Page 53 of 100 Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 Table 7-2 Wastes Common for Construction of gas pipelines Waste Type Description Classification Treatment and Disposal Possibly damaged Any waste material Hazardous Dispose to an approved asbestos water pipes containing more than 1 wt% hazardous waste disposal during excavation asbestos including facility: Nasreya Hazardous piping/equipment/vehicle Waste Treatment Centre gaskets, pump packing brake pads, etc. Batteries Scrap wet and dry cell Hazardous - Preferred: Recycle batteries from vehicles and - Alternative: Dispose to an equipment. approved hazardous waste disposal facility, Nasreya Hazardous Waste Treatment Centre. Contaminated Soil – Contaminated soil from Hazardous Dispose to an approved Refined Fuel and Oil routine activities and minor hazardous waste disposal accidental releases spills or facility Nasreya Hazardous leaks. Waste Treatment Centre. Domestic Waste Food waste, paper and Non- Dispose to an approved packaging discarded from Hazardous non-hazardous waste kitchens, living quarters, disposal facility. Which in bathrooms, laundries, this case El Hammam warehouses and offices. Landfill via Abis, Abeed, or Qabbari transfer stations (to be agreed with local unit) Filters – Lube Oil Lube oil filters used to Hazardous Disposal: (Drained) remove solids and impurities - Filters - Dispose to an originating from vehicles, approved hazardous waste machinery and equipment disposal facility Nasreya maintenance and repair. Hazardous Waste Treatment Centre. - Drained liquids - Manage same as Lubricating Oil Oil Containers – Drums and barrels used for Hazardous Dispose to an approved (Including Drums bulk oils and lubricants. hazardous waste disposal and Barrels) facility, Nasreya Hazardous Waste Treatment Centre. Shop Towels (Not Shop towels, rags, Nomex, Hazardous Dispose to an approved Laundered - and other cloth wipers that hazardous waste disposal Contaminated) are contaminated with a facility, Nasreya Hazardous hazardous waste or that Waste Treatment Centre. exhibit a hazardous characteristic and are not commercially dry cleaned or laundered Monitoring activities shall depend mainly upon observation of waste stockpiles of soil and construction waste to ensure the frequency of removal from site, and whether they contain hazardous components. Page 54 of 100 Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 7.2.9 Management of Street Restoration after asphalt breaking Standard protocols adhering to national/local administrative requirements are to be followed: - Close and early coordination between the LDC (and the excavation contractor, if applicable), the local unit, and any other relevant authorities (in the case of public roads, the Roads and Bridges Directorate may become the counterpart to the LDC) - Agreement on the restoration arrangements, schedules, fees, and payment schedules - Coordination with the General Utilities before starting work especially the Traffic Department, sewerage, water, telephones and electricity departments. - Payment of restoration fees by the LDC before works commencement - Documentation of the agreement and adoption by all involved parties - Communication with the Public and relevant authorities (such as the security and the traffic departments) regarding excavation and restoration plans As mentioned in the impacts section of the study, restoration and re-pavement of streets post- construction and excavation is one of the impacts which are highly perceived by the public. The implementing entity agrees a restoration fee with the local administration unit in charge of the area. The fee is used by the local unit to include the restoration in their re-pavement plans. In some cases, the restoration and re-pavement job is carried out by the Roads and bridges directorate who, in turn, schedule the re-pavements in their own plans. A key to minimize public discontentment and socioeconomic impacts of excavated streets is quick restoration and effective communication with regarding work and restoration schedules. 7.2.10 Management of Community health and safety In addition to all the environmental and social management and monitoring measures in this section which aim for health and safety, awareness-raising actions and signs should be provided to workers and community members to promote health and safety, H&S supervisors should be hired by the LDCs to oversee work sites and they will be largely responsible for children and their safety around the construction site. Following are some mitigation procedures to be adopted - Using caution tapes that help to keep people away of the sit, - Informing residents and shopkeepers about the timeline of the project (street by street) in order for the residents to know when to avoid certain streets - A worker should support old people to cross the digging areas, especially, on the wooden bars 7.2.11 Management of occupational health and safety (OH&S) A comprehensive and practical occupational health and safety management system must be enforced. The OH&S measures are to comply with all relevant national legal requirements well as international Best Practice such as the IFC EHS General Guidelines. Practical and administrative measures should be taken by EGAS and the LDC to ensure adherence of site crews to OH&S procedures and measures; especially: - Use of relevant Personal Protective Equipment at all times - Special procedures for working at heights and working in confined spaces - Earthing to prevent electric shock and fire hazards - Defensive driving and operation of machinery, equipment, and vehicles Page 55 of 100 Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 - Diligent reporting of incidents and “near-incidents” in order to take corrective steps - Other OH&S measures, as applicable 7.2.12 Management of grievances (E&S Grievance Redress Mechanism) EGAS and the LDCs aim to be recognized as a responsible operator exemplary in the management of the impacts of its activities. As such, EGAS and the LDCs are committed to preventing, limiting and, if necessary, remedying any adverse impacts caused by its activities on local populations and their social and physical environment. Identifying, preventing and managing unanticipated impacts are facilitated by a grievance redress mechanism (GRM). As the World Bank’s governance and anticorruption (GAC) agenda moves forward, grievance redress mechanisms (GRMs) are likely to play an increasingly prominent role in Bank-supported projects .Well-designed and -implemented GRMs can help project management significantly enhance operational efficiency in a variety of ways, including generating public awareness about the project and its objectives; deterring fraud and corruption; mitigating risk; providing project staff with practical suggestions/feedback that allows them to be more accountable, transparent, and responsive to beneficiaries; assessing the effectiveness of internal organizational processes; and increasing stakeholder involvement in the project. For task teams more specifically, an effective GRM can help catch problems before they become more serious or widespread, thereby preserving the project’s funds and its reputation15. Effective grievance management helps to:  Build trust through having a dialogue with stakeholders.  Detect weak signal and propose solution.  Reduce risk of conflict between the affiliate and local communities.  Reduce risk of litigation by seeking fair solutions through mediation in the event of an established impact.  Identify and manage unanticipated impacts of operation.  Avoid delays to operations and additional costs.  Avoid future impacts through analysis of weak signals. The detailed grievance mechanism (GRM) below is to be shared with the community beneficiaries. Posters will be prepared and made available to the beneficiaries in the contracting office16. Additionally, they will be availed in the customer services office. Thus, sufficient and appropriate information about the GRM will be disseminated to the communities prior to the construction phase. Information dissemination about the GRM should be shared with the beneficiaries during the process of contracting and disclosed in the contracting office and other publically accessible venues. Following are the various stages of grievances. The proposed mechanism is built on three tiers of grievances: 15 http://siteresources.worldbank.org/ 16 Falls under the budget of the LDCs Page 56 of 100 Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 1- The level of site engineer and regional branch of Town Gas in Alexandria 2- On the level of LDC headquarter 3- On the level of EGAS Figure 7-1 Proposed Grievance and Redress Mechanism 7.2.12.1 First tier of grievances In order to ensure high level of responsiveness to the local communities, it is essential to ensure that a local grievance mechanism is functioning and that the communities are aware of it. Town Gas will assign a Social Development Officer (SDO) (possible more than one) who will be working closely with the assigned SDO of EGAS. It is the responsibility of Town Gas SDO to ensure that the GRM system is widely known and well explained on the local level. Moreover, s/he will follow up on the complaint until a solution is reached. The turnaround time for the response/resolution should be 10 days and the complainant should know that he/she should receive response by then. The grievances should be presented to the following: - The foreman working on the ground in El Awayed & Abu Soliman, - The project manager in El Awayed & Abu Soliman, - The regional department of Town Gas in Alexandria Governorate Page 57 of 100 Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 It is worth noting that most of the previous experience of EGAS is suggesting that complaints are usually handled efficiently and resolved on the local level. However, the management of the complaints including level of responsiveness, providing feedback and the documentation of the complaints needs to be significantly strengthened. In case the problem is not solved, the complainant may reach out to the second level of grievance. 7.2.12.2 Second tier of grievances: If the aggrieved person is not satisfied with the decision of the first tier, they can present the case to Town Gas headquarter. Complaint form is attached in Annex 5. SDO where they should provide resolution within 15 days, following is the second level of grievances: 1. The Social Development Officer in Town Gas headquarter will handle technical, environmental and land acquisition complaints. Town Gas headquarter SDO should receive the unsolved problems. Thereafter, the SDO gets in contact with the petitioner for more information and forwards the complaint to the implementing entities for a solution. 2. The SDO should follow the complaints and document how they were solved within 15 days. 3. The SDO should update the complainant on the outcome of his/her complaint. 7.2.12.3 Third tier of grievances: If the aggrieved person is not satisfied with the decision of the SDOs of Town Gas at Stage 2, they can present the case to EGAS SDO where they should provide resolution within 15 days. The following section presents the third level of grievances: 1. The Social Development Officer in EGAS will handle technical, environmental and land acquisition complaints. He should receive the unsolved problems. Thereafter, they get in contact with the petitioner for more information and forwards the complaint to the implementing entities for a solution. 2. The SDO should follow the complaints and document how they were solved within 15 days. 3. The SDO should update the complainant on the outcome of his/her complaint. 7.2.12.4 Grievance channels Due to the diversity of the context in different Governorates and the socioeconomic characteristics of the beneficiaries, the communication channels to receive grievances were locally tailored to address all petitioners concerns and complaints. The following are the main channels through which grievances will be received: 1. Foremen act as the main channel for complaints. They are always available on the construction sites. However, complaints raised to him/her are mostly verbal. Thus, s/he should document all received grievances in writing form using a fixed serial number that the complainant should be informed about to be able to follow up on the complaint 2. Hotline: 129 is the hotline in Town Gas. 3. The SDO within the LDC and EGAS Page 58 of 100 Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 4. Trustworthy people, community leaders and NGOs/CDAs will be an appropriate channel to guide petitioner about the various tiers of grievances, particularly, in rural areas. 7.2.12.5 Response to grievances Response to grievance will be through the following channels 1. The response to grievances should be through an official recognized form to ensure proper delivery to the complainant. It is the responsibility of the SDOs to ensure that complainants were informed about the results of handling their complaints. 2. Response to grievances should be handled in timely manner as mentioned above, thereby conveying a genuine interest in and understanding of the worries put forward by the community. 3. EGAS and Town Gas should maintain record of complaints and results. 7.2.12.6 Monitoring of grievances All grievances activities should be monitored in order to verify the process. The monitoring process should be implemented on the level of EGAS and the LDC. The following indicators will be monitored: Monitoring dimensions Means of verification and indicators GRM is fully operational o Number of received grievances monthly (Channel, gender, age, basic economic status of the complainants should be mentioned) o Type of grievance received (according to the topic of the complaint o Documentation efficiency Efficiency of responses o Number of grievances solved and closed and corrective o Feedback offered to the grievances procedures o Number of unsolved grievances and the reasons behind not solving them o Time consumed to solve the problem Efficiency of information o Dissemination activities undertaken sharing about GRM o Total number of brochures distributed (if any) o Total number of awareness meetings conducted (if any) 7.2.12.7 7Institutional Responsibility for the Grievances The entity responsible for handling grievances will mainly be the Environmental Affair Department within the implementing agency (EGAS). The Social Development Officer (SDO) working within EGAS in cooperation with the Town Gas will address all grievances raised by community members. The main tasks related to grievances of the SDOs on the various levels are: 1. Raise awareness about channels and procedures of grievance redress mechanisms Page 59 of 100 Site-specific ESIA NG Connections 1.5 Million HHs- Alex Governorate/ El Awayed & Abu Soliman November 2016 2. Collect the grievances received through different communication channels 3. Document all received grievances 4. Transfer the grievance to the responsible entity 5. Follow up on how the problem was addressed and solved 6. Document, report and disseminate the outcome of received grievances 7. Ensure that each legitimate complaint and grievance is satisfactorily resolved by the responsible entity 8. Identify specific community leaders, organizations and citizen groups required to enhance the dialogue and communication through a public liaison office to avoid or limit friction and respond effectively to general concerns of the community 9. Monitoring grievance redress activities Page 60 of 100 Site-specific ESIA NG Connection 1.5 Million HHs- Alexandria Governorate/ El Awayed & Abu Soliman – August 2016 7.3 Environmental and Social Management Matrix during CONSTRUCTION Table 7-3: Environmental and Social Management Matrix during CONSTRUCTION Receptor Impact Mitigation Responsibility Measures Means of supervision Estimated Cost Mitigation Supervision Local traffic Traffic Excavation during Excavation  LDC + Contractor has valid Contractor costs and congestion (and off-peak periods contractors  Traffic conditional permit + Field accessibility associated department supervision LDC management noise/air Time limited costs emissions) excavation permits granted by local unit & traffic department Announcements +  LDC  LDC HSE Ensure inclusion in contract Signage indicating  Excavation  Local Unit + Field supervision location/duration of contractors  Traffic works prior to department commencement of work Apply Horizontal Contractor LDC HSE Field supervision Directional Drilling under critical intersections whenever possible to avoid heavy traffic delays Traffic detours and Traffic Traffic Field supervision for Additional budget diversion Department Department detouring efficiency not required Complaints received from traffic department Road restructuring Fluidity of traffic flow and closing of lanes Ambient air Increased Controlled wetting and Excavation LDC HSE Contractual clauses + Field  Contractor quality emissions of compaction of Contractor supervision costs dust and gaseous excavation/backfilling  LDC pollutants surrounding area management Isolation, covering, Contractual clauses + Field costs transportation in supervision Page 61 of 99 Site-specific ESIA NG Connection 1.5 Million HHs- Alexandria Governorate/ El Awayed & Abu Soliman – August 2016 Receptor Impact Mitigation Responsibility Measures Means of supervision Estimated Cost Mitigation Supervision equipped vehicles and disposal of stockpiles Compliance to legal Measure and document limits of air emissions emissions of machinery by from all relevant regular audits request emission equipment measurements  Availability of LDC LDC HSE Field Supervision 24-7 hotline service (129) to all beneficiaries and the public for reporting possible leaks, damages or emergencies  Quick response to gas leaks by evacuation of the affected area  Repair or replacement of failed component  Ambient Increased noise Ear muffs, ear  LDC LDC HSE Contractual clauses + Field  Contractor noise levels levels beyond plugs, certified noise  Excavation supervision (audits) costs  Local WB/National PPE for workers Contractor  LDC community permissible Avoid noisy works Field supervision management  Workers levels at night whenever Complaints receipt from costs possible local administration  Ground Damage to Coordination with Excavation LDC HSE Official coordination  Contractor utilities’ underground departments of potable Contractor proceedings signed by management integrity utilities resulting water, wastewater, representatives of utility costs  Local in electricity, and telecom authorities  LDC water/wastewate authorities to obtain  Examination of site- Page 62 of 99 Site-specific ESIA NG Connection 1.5 Million HHs- Alexandria Governorate/ El Awayed & Abu Soliman – August 2016 Receptor Impact Mitigation Responsibility Measures Means of supervision Estimated Cost Mitigation Supervision community r leaks, maps/ data on specific reports and management telecommunicati underground utilities, records costs on and electricity whenever available  Field supervision interruptions If maps/data are LDC HSE  Contractual clauses + unavailable: Supervisor Field supervision Perform limited trial pits or boreholes to explore and identify underground utility lines using non- intrusive equipment Preparation and LDC HSE  Review periodic HSE analysis of accidental reports damage reports Repair and LDC HSE  Contractual clauses + rehabilitation of Local Government Field supervision damaged components Unit Local Police  Streets Hazardous waste  Temporary  LDC LDC HSE Field supervision and review Indicative cost items (physical accumulation storage in areas  Excavation of certified waste handling, included in status) with impervious Contractor transportation, and disposal contractor bid:  local floor chain of custody Chemical analysis of community  Safe handling hazardous waste and workers using PPE and Trucks from (health and safety precautions licensed handler safety)  Transfer to LDC Pre-treatment (if depots for needed) temporary storage Disposal cost at  Disposal at Nasreya licensed Alexandria Approximate cost hazardous waste of the above (to be facilities (Nasreya revised upon or UNICO) project execution):  Hand-over 8,000-10,000 LE selected oils and per ton Page 63 of 99 Site-specific ESIA NG Connection 1.5 Million HHs- Alexandria Governorate/ El Awayed & Abu Soliman – August 2016 Receptor Impact Mitigation Responsibility Measures Means of supervision Estimated Cost Mitigation Supervision lubricants and their containers to a specialized company for recycling  Adequate Water Authority Field supervision + review of  Contractor management of + contractor Water Authority manifests costs asbestos and any  LDC possible management hazardous waste costs  Minimize fueling,  LDC Field supervision lubricating and  Excavation any activity onsite Contractor that would entail production of hazardous materials empty containers  Pre-Plan the anticipated amounts of hazardous liquid materials (such as paint, oils, lubricants, fuel) to be used in the various activities in order to minimize leftovers and residuals.  To the extent practical, seek to combine leftovers or residuals of the same liquid material/waste in Page 64 of 99 Site-specific ESIA NG Connection 1.5 Million HHs- Alexandria Governorate/ El Awayed & Abu Soliman – August 2016 Receptor Impact Mitigation Responsibility Measures Means of supervision Estimated Cost Mitigation Supervision order to minimize the number of containers containing hazardous residuals  Ensure hazardous liquid material/waste containers are always sealed properly and secured from tipping/falling/da mage/direct sunlight during transportation and storage  In case of spillage: o avoid inhalation and sources of ignition o cover and mix with sufficient amounts of sand using PPE o collect contaminated sand in clearly marked secure containers/bags  Add sand to inventory of hazardous waste Page 65 of 99 Site-specific ESIA NG Connection 1.5 Million HHs- Alexandria Governorate/ El Awayed & Abu Soliman – August 2016 Receptor Impact Mitigation Responsibility Measures Means of supervision Estimated Cost Mitigation Supervision  Local Non-hazardous 1. Designate  LDC LDC HSE  Contractual clauses  Contractor community waste adequate areas on-  Excavation  Monitoring of waste costs accumulation site for temporary Contractor management plan  LDC storage of backfill  Field supervision management and non-hazardous costs waste 2. Segregate waste streams to the extent possible to facilitate re- use/recycling, if applicable 3. Reuse non- hazardous waste to the extent possible 4. Estimate size of fleet required to transport wastes. 5. Transfer waste to El Hammam Landfill west of Alexandria via transfer station to be agreed with local unit Local Destruction of  Arrange  LDC in EGAS Included in re- community streets and Restoration and cooperation pavement budget pavement re-pavement ( ‫رد‬ with the agreed by LDC with ‫ )الشئ ألصله‬with Local local units or Roads local unit Government - Field supervision and Bridges  Communication al unit - Coordination with LGU Directorate with local as needed community on excavation and restoration schedules. Page 66 of 99 Site-specific ESIA NG Connection 1.5 Million HHs- Alexandria Governorate/ El Awayed & Abu Soliman – August 2016 Receptor Impact Mitigation Responsibility Measures Means of supervision Estimated Cost Mitigation Supervision Occupational Health and 1. Full compliance Excavation LDC HSE and Field supervision  Contractor health and safety to EGAS and Contractor EGAS SDO costs safety LDC HSE  LDC requirements, management manuals, and costs actions as per detailed manuals developed by Egypt Gas 2. Ensure the provision of the appropriate personal protective Equipment and other equipment needed to ensure compliance to HSE manuals Local Lack of Compliance with During digging LDC and EGAS  Ensure the No cost communities accessibility to the Environmental process SDO implementation of and businesses businesses due to management plan LDC GRM delay in street concerning timely The sub-  Supervision on rehabilitation implementation of contractors Contractors the construction performance schedule to minimize impact on local business  Follow up the procedure of Grievance Redress Mechanism  Ensure transparent information sharing Local Threat to Safety of Prepare Citizen During the LDC and EGAS  List of awareness  2250 $ per community users and houses engagement and construction SDO Page 67 of 99 Site-specific ESIA NG Connection 1.5 Million HHs- Alexandria Governorate/ El Awayed & Abu Soliman – August 2016 Receptor Impact Mitigation Responsibility Measures Means of supervision Estimated Cost Mitigation Supervision Health and (due to limited stakeholder plan LDC activities applied awareness safety level of awareness Awareness raising  Lists of participants raising campaign and campaigns should  Documentation with  2250 $ for misconceptions) be tailored in photos brochure and cooperation with  Awareness reports leaflets to be the community- distributed based organizations (material available by EGAS-$ spent) Page 68 of 99 Site-specific ESIA NG Connection 1.5 Million HHs- Alexandria Governorate/ El Awayed & Abu Soliman – August 2016 7.4 Environmental and Social Monitoring Matrix during CONSTRUCTION Table 7-4: Environmental and Social Monitoring Matrix during CONSTRUCTION Receptor Impact Monitoring Responsibility Frequency Location of Methods of Estimated indicators of monitoring of monitoring monitoring Cost of monitoring monitoring Local traffic Reduction of Comments and LDC HSE Monthly Construction Documentation LDC and traffic flow and notifications from during site in HSE management accessibility accessibility to Traffic Department construction. monthly reports costs local community Complaints log Ambient air Increased air HC, CO% and LDC HSE Once before Vehicles Measurements LDC quality emissions opacity construction licensing and reporting management + once every Department of exhaust costs six months emissions of for each construction vehicle activities machinery Complaints log Ambient Increased noise Noise intensity, LDC HSE Regularly Construction Measurements LDC noise levels levels exposure durations during site site of noise levels management and noise impacts inspections Complaints log costs and once during the night in every residential area or near sensitive receptors such as hospitals Complaints from LDC HSE Monthly Construction Documentation LDC residents during site in HSE management construction. monthly reports costs Underground Damages to Official coordination LDC HSE Monthly Construction Documentation LDC utilities underground reports with relevant during site in HSE management utilities and authorities construction. monthly reports costs infrastructure Accidents documentation Page 69 of 99 Site-specific ESIA NG Connection 1.5 Million HHs- Alexandria Governorate/ El Awayed & Abu Soliman – August 2016 Receptor Impact Monitoring Responsibility Frequency Location of Methods of Estimated indicators of monitoring of monitoring monitoring Cost of monitoring monitoring Physical Waste generation Observation of LDC HSE During Construction Observation LDC state of street accumulated waste construction. site and management piles Monthly documentation costs reports Observation of water LDC HSE During Around Observation LDC accumulations construction. construction and management resulting from Monthly site documentation costs dewatering (if reports encountered) Chain-of-custody and LDC HSE Zonal Construction Site inspection LDC implementation of reports site and and document management waste management document inspection costs plans examination Local Damaging to the  Streets quality after LDC, EGAS Four times Site and Checklists No cost community streets finishing digging per year, each Desk work and complaints  Number of three months log complaints due to street damage Local Threat to Safety of  Number of LDC, EGAS Quarterly Office Reports No cost community users and houses awareness raising monitoring Photos (due to limited implemented Lists of level of awareness  Number of participants and participants in misconceptions) information dissemination Page 70 of 99 Site-specific ESIA NG Connection 1.5 Million HHs- Alexandria Governorate/ El Awayed & Abu Soliman – August 2016 7.5 Management of Mitigation and Monitoring activities During Operation Phase 7.5.1 Hotline A 24-7 Hotline (129) is available for customers and the public to report leaks17, damage, emergencies, and/or incidents related to gas connections, components, infrastructure, and activities (inside or outside households) and to request repairs/emergency response/assistance. 7.5.2 Community health and safety Several measures are suggested to overcome obstacles to full understanding and adoption of safety measures by the clients in the social management plan. Examples include using drawings instead of written instructions to improve communication with illiterate customers, coordinating with women of local NGOs who are interested in cooperating with the project to explain safety precautions to women in the households to be connected, and constantly monitoring the performance of emergency response units. During all consultation activities conducted, participating NGOs offered to host awareness activities related to the NG project. In Alexandria, various NGOs interviewed expressed willingness to act as awareness centers for the project at no additional cost The LDC must communicate clear instructions to clients in order to ensure that NG piping and components (both inside the household and outside) are not be altered, violated, or intruded upon in any way without written approval from, or implementation of the alteration by, the LDC. 7.5.3 Management of Repairs and Maintenance The same mitigation and monitoring measures discussed for the construction phase shall also apply to the repair and maintenance works that will require excavation. 7.5.4 Management of network integrity Rare events may threaten the integrity of the network and cause multiple failures/leaks/fires/explosions simultaneously should be addressed, despite their low occurrence probability. Such events may include the unlikely impacts from earthquakes, unexpected geotechnical settlements, and pipeline sabotage. Mitigation should involves review of geological/geotechnical history and vulnerabilities. Other measures include an emergency action plan and training drills to deal with such events with minimal damage and risk to the public. Basic emergency response actions in case of leakage or network damage: - Mobilization of emergency response team to cut gas supply to affected area or divert the gas supply whenever required - Quick coordination with civil defense, police, and other relevant local authorities whenever necessary - Creation of an exclusion zone around the affected area where vehicles and people are moved out of the danger zone - Using local announcement systems and local community leaders to inform residents, businesses, and people in and around the affected area that a leakage has occurred - Removing all possible sources of ignition in the affected area - Damage Repair under strict H&S precautions - Re- operation 17 Odorant is added to odorless natural gas to facilitate leakage detection by smell/odor. Page 71 of 99 Site-specific ESIA NG Connection 1.5 Million HHs- Alexandria Governorate/ El Awayed & Abu Soliman – August 2016 7.5.5 Management of financial disturbance Residential gas connection installation costs are around 5,600 EGP18. Customers pay 1700 EGP of that cost in cash. The balance is subsidized by the government of Egypt. The 1700 EGP can be made either upfront or in installments over a period of time. If they pay in installment, the interest rate will be added in accordance to the selected installment scheme. Typically, households opt for flexible monthly payment plans facilitated by the LDCs and local banks. Limited number of NGOs also provided financial assistance for installing gas connections for households in very low income neighborhoods. The Government of Egypt (GoE) does not provide additional subsidy to poorer groups. However, they provide number of payments strategies through offering the various installments schemes: The GoE is seeking extra support to the poor. 18 Converting Households from LPG to Natural Gas- Social Impact Assessment Study- 2013 Page 72 of 99 Site-specific ESIA NG Connection 1.5 Million HHs- Alexandria Governorate/ El Awayed & Abu Soliman – August 2016 7.6 Environmental and Social Management Matrix during OPERATION Table 7-5: Environmental and Social Management Matrix during OPERATION Responsibility Means of Estimated Receptor Impact Mitigation measures Mitigation Supervision supervision Cost  Detailed review of the geotechnical and geological history of the project area  Development of a full emergency response plan with at least the following actions o Mobilization of emergency response team to cut gas supply to affected area or divert the gas supply - Map and local whenever required geotechnical o Quick coordination with civil defense, police, and report review - Ambient air other relevant local - Site quality - LDC Network authorities whenever inspections - Community LDC - LDC HSE. management integrity necessary - Awareness health and o Creation of an exclusion costs actions safety zone around the affected - Periodical area where vehicles and trainings and people are moved out of the drills danger zone o Using local announcement systems and local community leaders to inform residents, businesses, and people in and around the affected area that a leakage has occurred o Removing all possible sources of ignition in the Page 73 of 99 Site-specific ESIA NG Connection 1.5 Million HHs- Alexandria Governorate/ El Awayed & Abu Soliman – August 2016 Responsibility Means of Estimated Receptor Impact Mitigation measures Mitigation Supervision supervision Cost affected area o Damage Repair under strict H&S precautions o Re- operation  Random inspections and awareness campaigns to ensure that NG piping and components (both inside the household and outside) are not be altered, violated, or intruded upon in any way without written approval from, or implementation of the alteration by, the LDC.  Availability of 24-7 hotline service (129) to all beneficiaries and the public for reporting possible leaks, damages or emergencies  Quick response to gas leaks by evacuation of the affected area  Repair or replacement of failed components - Ambient air Repairs and - As with construction phase  LDC - LDC HSE - As relevant - LDC quality maintenance activities  Excavation from management - Community (network and Contractor construction costs health and households) phase safety Financial - The designated company for bill The company Banks loans log Economically burden on collection should collect the responsible for Complaints disadvantaged economically installment immediately after the collecting the EGAS raised by poor No cost Community disadvantaged installation of NG consumption fees people due to members due to the - The installments should be and the the frequency of Page 74 of 99 Site-specific ESIA NG Connection 1.5 Million HHs- Alexandria Governorate/ El Awayed & Abu Soliman – August 2016 Responsibility Means of Estimated Receptor Impact Mitigation measures Mitigation Supervision supervision Cost installments collected on monthly basis in installments collecting the order not to add burden to the installments poor, as it will be easier for them to pay on monthly basis - The installment should not be high - LPG distributors should be Information informed about the NG sharing activities Loss of potential areas in order to with the LPG Informal revenue for enable them to find alternative vendors LPG Butagasco EGAS No cost LPG areas Grievances distributors distributors - They should be informed about received from the GRM in order to enable them them to voice any hardship - Information should be provided to people in order to be fully Community aware about safety procedures Complaints Possibility of LDC health and - The hotline should be operating LDC raised due to No cost Gas leakage safety appropriately Gas leakage - People should be informed of the Emergency Numbers Page 75 of 99 Site-specific ESIA NG Connection 1.5 Million HHs- Alexandria Governorate/ El Awayed & Abu Soliman – August 2016 7.7 Environmental and Social Monitoring Matrix during OPERATION Table 7-6: Environmental and Social Monitoring Matrix during OPERATION Impact Monitoring indicators Responsibility Monitoring Location of Methods of Monitoring of monitoring Frequency monitoring monitoring Estimated Cost Network - Earthquakes or geotechnical LDC HSE Bi-annual Along the - Inspection, LDC integrity settlements inspections network and leakage management - Emergency response time and and annual inside and detection, costs corrective actions during emergency emergency outside running the drills response households drills - Reports of alteration or tampering drills with ANY gas components Financial - Number of economically LDC and EGAS Quarterly Desk work - Complaints log No cost burden on disadvantaged people who - Bank reports economically complained - Bill collection disadvantaged - Number of those who can't pay the company due to the installment reports installments Impact on the - Grievance received from the EGAS, LDC Quarterly Desk work - Complaints log No cost informal informal LPG distributors LPG - Information shared with them distributors Possibility of - Complaints raised by the community LDC, EGAS Four times per Site and Desk Complaints log No cost Gas leakage people year, each three work LDC - Number of leakage accidents months reported/raised Page 76 of 99 Site-specific ESIA NG Connection 1.5 Million HHs- Alexandria / El Awayed & Abu Soliman – November 2016 7.8 Reporting of Mitigation and Monitoring Activities LDC HSE Departments are to prepare monthly and quarterly reports to be submitted to EGAS Environment Department during the construction phase. During construction phase monthly reports should include as a minimum:  Conditional permits and any comments or recommendations by Traffic Department and Supreme Council for Antiquities  Number and date of paint cans shipped to company depot or returned to supplier  Evaluation of LDC and contractor's performance on applying his relevant mitigation measures  Any accidents or breaking of utility pipes  Monitoring results of excavation machinery exhaust emission, noise and vibrations  The number of complaints received and how they were dealt with  Communication and information sharing activities done by the LDC on the field During Operation phase monthly reports should include as a minimum:  Evaluation of the adherence of staff to safety measures  Pipeline leakage or damage incidents  The number of complaints received and how they were dealt with Page 77 of 99 Site-specific ESIA NG Connection 1.5 Million HHs- Alexandria / El Awayed & Abu Soliman – November 2016 7.9 Institutional Framework for ESM&MP Implementation 7.9.1 Environmental Management Structures EGAS is the supervisory body. Town Gas is the implementing body. Below is the management structure of Town Gas. Being the implementing body of the natural gas network in project areas, Town Gas has a direct involvement with the environmental management and monitoring of the natural gas network. Town Gas has limited environmental and social background. They will be in need to upgrade their capacity regarding the environmental and social aspects. EGAS will provide Town Gas staff with the needed information. One of the standard tasks of the HSE Departments of Town Gas, supervised by EGAS, is to ensure that the Environmental and Social Management Plan of the project is implemented in all the phases of the Project. Environmental Manager Social Development @ Town Gas head Officer @ Town Gas H&S Manager @ Town Gas head office office head office Environmental officer @ Town Gas Social officer @ Town H&S officer @ Town Gas Alexandria Gas Alexandria Alexandria Designated site Designated site Designated site engineer/foreman @ engineer/foreman @ engineer/foreman @ each work location each work location each work location Figure 7-2: Town Gas ESMP organogram Page 78 of 99 Site-specific ESIA NG Connection 1.5 Million HHs- Alexandria / El Awayed & Abu Soliman – November 2016 In the structure above, designated site engineers/foremen perform daily implementation, monitoring and reporting of activities as per the ESMP with special attention to: 1. Worker and contractor compliance to EGAS HSE manuals and procedures 2. Occurrence of HSE incidents and suggestions for incident avoidance 3. Management of broken asphalt (if any), unused backfill, solid waste, metal scrap 4. Management of paint cans, refueling & lubrication, soil contamination 5. Management of liquid waste such as leaked condensate hydrocarbons (if any) or chemicals used in heaters; and 6. Checking that handling of hazardous waste is done according to the requirements of the Environmental Law, where a permit for handling hazardous material and Hazardous wastes is issued from EGAS Environment Department 7. Using analyzers to measure noise, SO2, CO, CH4 and NO2 in ambient air, and detect possible natural gas leaks 8. Other tasks as outlined in ESM&MP Daily reports are to be compiled and sent to the governorate H&S and Environmental officers for preparation of monthly summary reports. Monthly reports are sent to H&S and Environmental officer at Town Gas head office for compilation into quarterly reports to EGAS. 7.9.2 Roles and responsibilities of EGAS and LDCs Social Development Officers EGAS, its subsidiary Local Distribution Companies (LDCs), and the contractors will be responsible for adopting the following procedures: 7.9.2.1 Compliance with Bank safeguards • Preparing internal guidelines for the preparation, implementation, monitoring and reporting of social documents required by various safeguard instruments; • Reviewing, as applicable, ESMP and other social safeguard documents prepared by consultants to ensure compliance with relevant national/WB safeguard policies; • Providing recommendations to EGAS/LDC management and other subsidiary companies accordingly and make necessary changes prior to submission of relevant social documents to the World Bank – ensure consistency in the level of proficiency and presentation of the documentation; • Carrying out documentation review pertaining to social compliance (including bidding documents, reviews on-site, reports from contractors etc.) throughout project implementation; • Coordinating and facilitating the work of consultants engaged to carry out environmental and social impact assessments and resettlement planning and external monitoring of safeguard instruments implementation; • Organizing the technical aspects of workshops and meetings as required, as outlined in the ESMF/RPF training and capacity building section; • Preparing training materials, and conducting technical training workshops to EGAS/LDC staff and project implementation agencies on social safeguards requirements. Page 79 of 99 Site-specific ESIA NG Connection 1.5 Million HHs- Alexandria / El Awayed & Abu Soliman – November 2016 7.9.2.2 Monitoring and reporting • Conducting internal monitoring of the implementation of the social component of the ESMP in matters pertaining to timely payments and the provision of temporary measures to affected persons; • Contributing to project progress reports pertaining to overall implementation of social requirements of the project; 7.9.2.3 Communication with and responsiveness to targeted communities • Design community friendly grievance redress mechanism with clear and timely bound tiers and responsibilities and ensure dissemination on the local level. • Conducting field visits to ensure that the established grievance redress mechanisms are functioning properly and that the individual projects are implemented in a socially sustainable manner; • Participate in the process of disbursing compensations and keep track record of the compensation process documentation • Reach out to local communities, including PAPs, to raise awareness about the project and the implementation schedule. • Build the capacity and provide support to the field staff as needed. 7.9.3 Required Actions Existing Environmental and social guidelines & practices of EGAS and its LDCs are following sound environmental procedures in the operation phase. EGAS is also working to institutionalize the social management in their practices and day to day business. A ministerial decree was issued in November 2015 with the effect of establishing a social unit to affiliate to the Environmental Management Unit. The social unit currently has 3 staff mapped officially to the unit (although support is also provided by other team members). EGAS assigned team is benefiting from number of capacity building activities to enable them to carry out their social management mandates in an efficient manner. 1- Deeper involvement of environmental and social officers during the design, costing, tendering, and construction phases would be advantageous. 2- Specifically, Egypt Gas should take steps to develop capacity of site engineers/foremen and HSE officers with specific courses focused on implementation of the ESMP detailed in this ESIA as well as Egypt Gas detailed HSE guidelines (Latest version: 2015). Page 80 of 99 Site-specific ESIA NG Connection 1.5 Million HHs- Alexandria / El Awayed & Abu Soliman – November 2016 8 Stakeholder Engagement and Public Consultation The public consultation chapter aims to highlight the key consultation and community engagement activities that took place as part of the preparation of the ESIAs and their outcomes. The consultation activities used multiple tools and mechanisms (scoping, interviews, focus group discussions, public hearings/consultations) with various stakeholders and community people in the host communities. These multiple-approach stakeholder activities were held for the proposed 1.5 million household NG connections project in compliance with: - WB policies and directives related to disclosure and public consultation, namely, o Directive and Procedure on Access to Information o World Bank Operational Policy (OP 4.01)  Egyptian regulations related to the public consultation o The environmental law No 4/1994 modified by Law 9/2009 modified with ministerial decrees no. 1095/2011 and no. 710/2012 Objectives of various consultation activities are summarized as follows:  Define potential project stakeholders and suggest their possible project roles  Disseminate comprehensive information about the project to enable stakeholders to identify their concerns, needs, and recommendations.  Document stakeholder feedback on the defined impacts as well as the social and environmental management plan and enhance the ESIA accordingly  Identify the most effective outreach channels that support continuous dialogue with the community  Discuss potential resettlement plans and impacts of involuntary resettlement (in the places where this is applicable). 8.1 Defining the stakeholder In order to ensure an inclusive and meaningful consultation process, a stakeholders’ analysis was conducted to get better understanding of the various groups and their roles, interests and influence on the project. For the purpose of this site specific ESIA, a focused stakeholders’ identification was conducted to identify the key groups of relevance to the project in this specific location. The main identified groups are very similar to those identified on the governorate level but on a smaller scale. In the meantime, local communities of both men and women of projects beneficiaries as well as the PAPs, local NGOs/CDAs were among the key stakeholders on the local level. The abovementioned stakeholders were consulted using various tools (i.e. individual interviews, group meetings and public consultation). Most of them have attended the public consultation hearings conducted during December 2013 in the 11 governorates. However, some of them were interviewed in their premises in order to enable them to spell out their concerns and worries freely. Page 81 of 99 Site-specific ESIA NG Connection 1.5 Million HHs- Alexandria / El Awayed & Abu Soliman – November 2016 8.2 Consultation Methodology and Activities The consultation process was a dynamic and evolving process which adapted multiple qualitative and quantitative tools and was tailored to the local culture and context of the communities. The consultation was also a good chance for the team of EGAS and the LDCs to have direct interaction with the local communities and helped in establishing channel of communication and trust. Figure 8-1: Interviewing women in El Awayed Figure 8-2: Consulting with an LPG vendor in El Awayed Figure 8-3: Informal discussion and sharing of information about the project The team applied various consultation activities. This included, but was not limited to, public consultation on the governorate level as well as scoping meetings, in-depth and household interviews and focus groups discussions on El Awayed & Abu Soliman city level. It is worth noting that intense consultations were conducted during the process of preparing the ESIAF and the RPF in December 2013 (please see the ESIAF report and the Governorate ESIA report). All those activities helped to ensure that the consultation went as an ongoing process that aimed to set a foundation for future community engagement activities as part of the project. Page 82 of 99 Site-specific ESIA NG Connection 1.5 Million HHs- Alexandria / El Awayed & Abu Soliman – November 2016 Table 8-1: Summary of Consultation Activities in El Awayed & Abu Soliman City Participants Number Methods Date During the site specific study Male Female Government officials 5 In-depth September NGOs 2 In-depth and Potential beneficiaries 8 8 FGD October Structured 2015 Community people 16 84 questionnaire Public hearing for the ESIA of the 39 26 14th of governorate level. Potential February beneficiaries, government officials, Public 2016 NGO representatives, (20 people consultation have attended from El Awayed & Abu Soliman) Total 65 123 The study team exerted efforts to engage various age categories from males and females. Additionally, they were consulted in their own houses. This enabled them to express their perceptions without any intimidation or coerciveness. 45.0% of the sample were from the age category 30-49 y. The younger groups represented about 11.0% of the total sample. 14.0% were from the age category 60+. This was an indicator of proper presentation of elder and young categories. 100% 11.90% 14.00% 90% 25.00% 15.50% 13.00% 80% 60+ years 70% 50-59 years 25.00% 60% 33.30% 32.00% 40-49 years 50% 30-39 years 40% 31.30% 20-29 years 30% 28.60% 29.00% Less than 20 20% 12.50% 10% 10.70% 11.00% 0% Male Female Total Figure 8-4: % distribution of consulted households’ sample by age category With regards to the occupational status of the sample, about 88.0% of the female sample were unemployed. 4.8% of the female sample work as factories operational staff. 3.6% work as administrative staff. 3.6% of the females consulted are of high managerial positions. 43.8% of male sample consulted work as skilled laborers. 6.3% are among low skilled laborers. High legislators and mangers represented 12.5% of male sample. Page 83 of 99 Site-specific ESIA NG Connection 1.5 Million HHs- Alexandria / El Awayed & Abu Soliman – November 2016 100% 90% 31.30% unemployed/housewives/student 80% Low skilled laborers 70% 6.30% 79.00% Factories operational staff 60% 88.10% Skilled laborers 50% 43.80% Services and sales laboreros 40% Administrative 30% 1.00% Legislators and high managerial 4.00% 20% 6.30% 7.00% 4.80% 1.00% 10% 12.50% 3.60% 3.00% 3.60% 5.00% 0% Male Female Total Figure 8-5: % distribution of consulted households’ sample by occupational status Main results of consultation during the data collection phase The majority of sample surveyed expressed very high demand on the project. They also indicted their willingness to be connected to the NG regardless to the amount of money they can afford to pay. 18.0% of them were willing to pay the installation cost in cash. This high level of enthusiasm from the local communities towards the project is attributed to the high level of awareness of the benefits of the natural gas and the current hardships that the households are facing to secure LPG. Following is the main issues raised during data collection and scoping phase Table 8-2: Sample of the main issues raised during data collection and scoping phase in El Awayed & Abu Soliman Subject Questions and comments Responses LPG cylinder Community people face many problems problems with the LPG:  The cost of the LPG is expensive. In the outlet it costs 8. The LPG vendors sell it of 20 EGP  It is not easy to find the LPG  The LPG might leak  It is not available  The LPG cylinder might get empty in the middle of night  The LPG vendors humiliate the residents  There are insects in the bottom of the LPG Page 84 of 99 Site-specific ESIA NG Connection 1.5 Million HHs- Alexandria / El Awayed & Abu Soliman – November 2016 Subject Questions and comments Responses NG benefits The NG has many benefits:  The NG is available and safe  It cooks food quickly (strong flames)  Not allow LPG vendors to step into the house  It is convenient NG installation The installation cost is high. It is about cost 1700 EGP. The NG company should inform us about the installation time in order to form a rotating money pool. That will enable us to install the NG. We prefer to form a money pool rather than paying in installment. NG monthly The NG company should have an installment installment scheme that enables the beneficiaries to pay 50 EGP per month. This is equivalent to the cost of 2 LPG cylinders that are consumed monthly. LPG vendors The NG companies should provide the This is not doable as economic vendors with an alternative job the NG companies restoration opportunity can’t hire all the LPG vendors, particularly, as they are informal workers and anyone can allege he is an LPG vendor Job creation The project will create jobs to the The project will result community residents in both direct and indirect job opportunities Squatter Some of the buildings in El Awayed are All buildings can be buildings classified as squatter buildings. They are installed to the NG if not eligible to install the NG in. The local they are technically unit might demolish them in any time accepted Awareness There should be awareness raising The project will share raising activities about the NG information with the community people Robbery in the El Awayed area does not have a police area station. There is a concern that the pipelines and scaffolds will be stolen Page 85 of 99 Site-specific ESIA NG Connection 1.5 Million HHs- Alexandria / El Awayed & Abu Soliman – November 2016 Subject Questions and comments Responses Misconceptions The potential beneficiaries have concerns The project will share of NG and misconceptions. They need information with the information about the project. community people  The NG might result in smug in prior to the the bathroom causing suffocation implementation phase to people  The NG cost is higher than the LPG cylinder Safety of the It is known that the NG has a hotline to NG be used in case of leakage and they respond in no time Community The community coherence might be coherence affected due to quarrels that take place during the shortage of NG Daily wage The daily wage workers will not be able to workers install the NG as the installation cost is expensive. Additionally, they don’t have the required documents that enable them to have the NG in installment. There must be social investigations that enable us to install the NG. In this case, the daily wage workers can pay 400-500 in cash. Information The NG companies should provide sharing detailed information about the NG and installation modalities On the 8th of February 2016 a public consultation event was conducted in Alexandria City to which all areas of relevance to the project were invited. The head of the municipalities and districts, Governmental entities in Alexandria governorate, NGOs, University of Alex and some community people from the project areas attended the consultation event. Comprehensive documentation and presentation for the results of the public consultation conducted in Alex. City on the 8th of February is presented in El Amerya District SSESIA. 8.3 Summary of Consultation Outcomes Site specific consultation activities, as mentioned in details above, included wide range of concerned stakeholders. This included but was not limited to, persons/households affected by the project activities, civil society organizations representing the interest of the community, or regulatory and governmental bodies who will play a role in facilitating or regulating the implementation of site-specific project activities. The community people expressed their overwhelming acceptance to the project. They were keen to have the NG installed in their houses due to the problems encountered with the LPG cylinders. The lack of information influenced various stakeholders. The NG safety and cost related information should be shared with the community. The security of the NG project and the absence of a police station in the project sites was a Page 86 of 99 Site-specific ESIA NG Connection 1.5 Million HHs- Alexandria / El Awayed & Abu Soliman – November 2016 concern raised by the community people. The LPG vendors cause problems to the community people e.g. increasing the price of LPG cylinder. However, there was a concern that they might lose their source of income. While WB safeguards and regulations state that a minimum of two large-scale, well- publicized public consultation sessions are a must for projects classified as category ‘A’ projects, like the one at hand19, additional consultation activities (for example through focus group discussions, in-depth meetings, and interviews) were implemented to reach the most vulnerable and difficult to reach community members. Additionally, in order to obtain larger scale and more quantifiable information, the consultant should assess conducting surveys in the different sites. 8.4 SSESIA disclosure The site specific ESIA, upon approval by the World Bank and EEAA, the final report will be disclosed on the WB website, EGAS and Town Gas websites. An executive summary in Arabic will be disclosed in EGAS and Town Gas websites. A copy of Alexandria Site specific reports will be disclosed in EEAA and in the Governorate. 19 Clause 14 of OP 4.01 states that: “For Category A projects, the borrower consults these groups at least twice: (a) shortly after environmental screening and before the terms of reference for the EA are finalized; and (b) once a draft EA report is prepared. In addition, the borrower consults with such groups throughout project implementation as necessary to address EA-related issues that affect them.” Page 87 of 99 Site-specific ESIA NG Connection 1.5 Million HHs- Alexandria / El Awayed & Abu Soliman – November 2016 Annex 1: Contributors to the ESIA Team Member Role 1. Dr. Tarek Genena Senior ESIA expert and team leader (EcoConServ) 2. Dr. Khaled Gamal Senior ESIA expert and team leader (Petrosafe) 3. Ms. Zainab Hafez Senior SIA expert and project coordinator (EcoConServ) 4. Dr Amr Sobhy Senior EIA specialist (EcoConServ) 5. Eng. Khaled El Sahy Senior ESIA expert (Petrosafe) 6. Eng. Fakhry Abd el Senior EIA specialist (EcoConServ) Khalek 7. Eng. Maysara Shams EIA specialist (EcoConServ) 8. Ms. Dalia Ashour Senior SIA specialist (EcoConServ) 9. Dr Nermin Eltouny Senior EIA specialist (EcoConServ) 10. Mr. Mohamed Hassan Data analyst Expert (EcoConServ) 11. Ms. Shaimaa Mostafa SIA specialist (EcoConServ) 12. Ms. Zeinab Aly Data management manager 13. Mr. Sohy El Grouf Field manager 14. Mr. Sameh Mahrous Senior administrative coordinator (EcoConServ) 15. Mr. Mohamed Abd El Community engagement manager Hady 16. Ms. Hana Mostafa Field supervisor 17. Team of surveyors Acknowledgement The EcoConServ and Petrosafe consultant teams would like to express their deep gratitude to the scores of support staff, drivers, NGOs, collaborators and organizations who logistically supported the completion of this project under tight time limitations. EcoConServ and Petrosafe also acknowledge the invaluable knowledge and support provided by the technical, environmental, and social teams of EGAS and LDCs who accompanied the consultant teams. Page 88 of 99 Site-specific ESIA NG Connection 1.5 Million HHs- Alexandria / El Awayed & Abu Soliman – November 2016 Annex 2: Procedures for chance finds and ESM&MP for physical cultural resources20 Cultural property include monuments, structures, works of art, or sites of significance points of view, and are defined as sites and structures having archaeological, paleontological, historical, architectural, religious, aesthetic, or other cultural significance. This includes cemeteries, graveyards and graves. Antiquities Law 117/1983: Article 24 states that everyone who finds by chance the part or parts of a fixed monument in its place must promptly inform the nearest administrative authority within forty-eight hours. Prior to the construction phase, the approval shall be obtained from the antiquities department and surveying department Chance Find Procedures 1. Stop the construction activities in the area of the chance find; 2. Delineate the discovered site or area; 3. Secure the site to prevent any damage or loss of removable objects. In cases of removable antiquities or sensitive remains, a night guard shall be present until the responsible local authorities and Ministry take over; 4. Notify the site manager and HSE supervisor who in turn will notify the responsible local authorities and the Antiquities Authority immediately (within 24 hours or less); 5. Responsible local authorities and the Antiquities Authority would be in charge of protecting and preserving the site before deciding on subsequent appropriate procedures; 6. Decisions on how to handle the finding shall be taken by the responsible authorities from the Antiquities Authority; 7. Construction work could resume only after permission is given from the responsible local authorities and the Antiquities Authority concerning safeguard of the heritage. These procedures must be referred to as standard provisions in construction contracts, where applicable. During project supervision, the site manager and HSE supervisor shall monitor the above regulations relating to the treatment of any chance find encountered are observed. Relevant findings will be recorded in Monitoring Reports and Implementation Completion Reports (ICRs) submitted to the World Bank. 20In the highly unlikely event that such finds are encountered in the project areas which are have been previously excavated for all underground utilities. Page 89 of 99 Site-specific ESIA NG Connection 1.5 Million HHs- Alexandria Governorate/ El Awayed & Abu Soliman – August 2016 Table 0-1: Management matrix for cultural sites (if encountered) Estimated Cost Responsibility Mitigation Responsibility Means of of mitigation Impact of direct measures of mitigation supervision / supervision supervision Identify areas of Contactor & LDC HSE Review LDC costs antiquities, Supreme permitting monument repair Council for procedures zones Antiquities and and ensure Local Council review of Council Supervise intensity Expert from LDC HSE Review field Indicative cost to and locations of Supreme reports + be revised and construction Council of field included in activities Antiquities supervision contractor bid $715 / site for supervision and measurement of vibration for locations identified as “monument- critical” LDC costs Control dewatering Contractor Supreme Field Indicative cost to Effects on process Council Expert supervision be revised and cultural + LDC HSE included in sites contractor bid $2,850 /site LDC costs Reduce vibrations Contractor Supreme Contractual Indicative cost to council Expert clauses + be revised and + LDC HSE Field included in supervision contractor bid $2,150/site LDC costs Preserve Contractor LDC HSE Field Contractor costs architecturally supervision (included in bid valuable sites price) + LDC costs Preserve any found Contractor + LDC HSE Field Contractor costs antiquity LDC HSE inspection (included in bid supervisor throughout price) + works and LDC costs review field reports Page 90 of 99 Site-specific ESIA NG Connection 1.5 Million HHs- Alexandria Governorate/ El Awayed & Abu Soliman – August 2016 Table 0-2: Monitoring matrix for cultural sites (if encountered) Impact Monitoring Responsibility Frequency Location of Methods of Estimated indicators of monitoring of monitoring monitoring Cost of monitoring monitoring Effects on Vibration LDC HSE During Constructio Calibrated ($750/meter monuments test results construction n site vibration + $160 and near sites test meter maintenance vulnerable identified by and buildings the Council calibration) x 11 vibration meters = $10,000 Investigate LDC HSE + Once before Streets and Geophysical Contractor possible Supreme construction areas survey costs buried Council for if required identified by (included in antiquities Antiquities by the the Council bid price) council in areas designated as antiquities or monument repair zones (to be covered by LDC) Page 91 of 99 Site-specific ESIA NG Connection 1.5 Million HHs- Alexandria Governorate/ El Awayed & Abu Soliman – August 2016 Annex 3: Site air measurements Methodology Site selection The selection of the site for the active air measurements is based on the prevailing wind direction, the future layout of the proposed project components. Collection of air measurement Instrumentation for measurements of ambient air pollutants Ambient air concentrations of sulfur dioxide were measured using an SO2 analyzer (Thermo Scientific SO2 Analyzer model 43i-USA) with a detection limit of ≤ 1 ppb and a precision of ≤ 0.5%. Nitrogen oxides were measured using a NOx analyzer (Thermo Scientific NOx Analyzer - Model 42i- USA) with a detection limit of ≤ 0.4 ppb and a precision of ≤ 0.5%. Carbon monoxide concentrations were measured using a CO Analyzer (Thermo Scientific Carbon Monoxide CO Analyzer model 48i-USA) with a detection limit of ≤ 0.04 ppm and a precision of ≤ 0.5%. Particulate matter, PM10, and total suspended particles, T.S.P, were measured using a Sequential Particulate sampler equipped with a Beta Ray Source. The detection limit is ≤ 1.5 µg/ m 3 and the precision is ≤ 0.4 µg/ m3 for 24 hour cycle time at a 2.3 m3/h operating flow rate. Protocols for measurements of ambient air pollutants Concentrations of ambient pollutants were measured according to the standard reference methods presented in the table below. Table 0-3: Standard reference methods followed for the collection of ambient air pollutants Pollutant Standard reference procedure NOx ISO 7996 equivalent to(U.S.A EPA Reference method – RFNA-1289-74) SO2 ISO 10498 equivalent to( U.S.A EPA Reference method – EQSA-0486-60) CO ISO 4224 equivalent to U.S.A EPA Reference method – RFCA-0981-54) PM10 EPA method, Appendix J-Reference method FR T.S.P Page 92 of 99 Site-specific ESIA NG Connection 1.5 Million HHs- Alexandria Governorate/ El Awayed & Abu Soliman – August 2016 Annex 4: Impact Assessment The impact of each activity on each receptor was assessed according to magnitude on a scale of -10 to 10, where negative values indicate a negative influence on the receptor, and importance on a scale of 0 to 10, which encompasses the probability of occurrence, frequency of the impact etc. The numbering system is used as a relative measure, where more negative numbers correspond to impacts having a higher negative magnitude. Susceptible receptors and corresponding activity are deduced and addressed if both magnitude and importance are of minor severity. Further, the Buroz Relevant Integrated Criteria and is used to determine the total importance, I, of the impact for each activity on all receptors and of the project overall. On the basis of the value of the importance of impact, I, obtained, the severity of the impact of an activity is assessed. Criterium Definition Scoring Scale Intensity (IN) Degree of destruction of activity on receptor 1 (lowest)-12 (highest) Extension (EX) Theoretical area of influence of the impact 1 (localized) – 8 (widespread) Momentum (MO) Period of time for manifestation of the impact 4 (immediate: <1 year) – 2 (medium: 1-5 years)- 1 (long term: > 5 years) Persistence (PE) Duration of the effect of the impact 1 (fleeting, < 1 year), 2 (temporary, 1-5 years), 4 (permanent, >5 years) Reversibility (RV) Possibility of returning to pre-activity initial conditions 1 (short term, < 1 year)- 2 (medium term, 1-5 years) – 4 ( long by rebuilding or natural means term, > 5 years or irreversible) Recoverability (MC) Possibility of reconstruction with corrective measures 1 -2 (full and immediate recovery)- 4 (partial recovery and medium term)- 8 (unrecoverable) Synergy (SI) Reinforcement ability of manifested effects 1(No synergy of actions on a receptor) -2 (moderate synergism)-4 (high synergy) Accumulation (Ac) Progressive increase of the effect 1 (no cumulative effect)-4(cumulative effect) Effect (EF) Directionality of impact-the cause (action)-effect 4 (direct)- 1 (indirect) (impact) Frequency (PR) Regularity of manifestation of the effect 4 (continuous) – 2 (irregular)-1 (periodic) Page 93 of 99 Site-specific ESIA NG Connection 1.5 Million HHs- Alexandria Governorate/ El Awayed & Abu Soliman – August 2016 Importance of Impact (I) I = ± (3×IN + 2×EX + MO+ PE + RV + SI + AC + EF + PR + MC) Traffic due to transport of equipment/machinery PROJECT PHASES MOBILIZATION PREPARATION CONSTRUCTION OPERATION Excavation low pressure residential Temporary infrastructure-workers' Site preparation: Area delination & Storage of equipment & materials ACTIVITIES Reception & storage of equipment Reception equipment & materials Leakage (residential)-Appliance Excavation: low pressure (7 bar) Leakage testing: hydrostatic Backfilling and road repair- infrastructure & permanent Pipe laying main PE (7 bar) Leakage testing: pneumatic pipe laying: low pressure Transport of equipment Transport of machinery residential connections Gas netwrok processing Water consumption Temporary storage Waste Generation Waste generation and materials connections (unloading) conversion depth 1 m buildings Fencing Receptor CATEGORY site RECEPTOR COMPONENT importance magnitude Soil degradation -3 1 -1 1 -1 1 -1 1 -1 1 5 5 -1 1 -5 5 -3 1 -1 1 -12 18 Soil Potential Soil pollution -1 1 -1 1 -1 5 -1 1 -1 1 -1 1 -1 1 -5 1 -12 12 Landscape & visual impact -1 1 -1 1 -1 1 -3 10 -1 1 -2 5 -2 5 -2 5 -5 52 5 -16 39 Air quality -1 1 -1 1 -1 1 -1 1 -3 1 -1 1 -3 1 -1 1 -1 1 -3 3 -1 1 PHYSICAL -17 13 Air Air emissions (gases and dust) -1 1 -1 1 -1 1 -1 1 -6 6 -2 2 -6 6 -2 2 -5 5 -4 5 -4 1 -4 3 -37 34 Potential pollution of ground water sources 0 0 Water Superficial water sources consumption 0 0 Noise Background noise levels -1 -1 -5 -1 -2 -1 -8 -5 -8 -5 -1 -2 -5 -3 -48 32 1 1 5 1 1 1 5 2 3 3 1 3 2 3 UG utilities Integrity of UG facilities -5 5 -5 5 -10 10 Visual intrusion -1 1 -1 1 -2 1 -2 1 -1 1 -1 1 -1 1 -1 1 -1 1 -1 1 -1 1 -1 1 -1 1 -1 1 -1 1 -1 1 -5 2 -23 18 Occupational Health & Safety for workers -1 1 -1 1 -2 1 -2 1 -1 1 -3 3 -3 3 -2 1 -3 3 -3 3 -3 3 -3 3 -1 1 -1 1 -1 1 -2 1 -1 1 -33 29 Community Health, Safety & Security -1 1 -1 1 -1 1 -1 1 -4 4 -4 4 -5 3 -2 2 4 4 -1 1 -3 1 -8 2 -27 25 Workforce & job opportunities 1 2 1 2 1 1 1 21 21 21 21 2 1 2 1 2 1 2 1 21 21 21 21 2 1 21 2 18 35 Land acquisition & involuntary resettlement 0 0 SOCIO-ECONOMIC Social Local traffic & Accessibility on a main road 0 0 Local traffic & Accessibility on urban road -7 7 -7 7 -7 7 -7 7 -7 7 -7 7 -7 7 -7 7 10 10 -7 7 -5 5 -5 5 -5 5 -9 1 -77 89 Local traffic & Accessibilityon local road -3 1 -3 1 -3 1 -3 3 -3 3 -3 3 -3 3 -3 33 3 -3 3 -3 3 -3 3 -3 3 -9 1 -42 34 Physical cultural resources -1 1 -1 1 -1 1 -1 1 -1 1 -5 5 Overconsumption of community resources 0 0 Women & vulnerable groups 0 0 Infrastructure development 3 3 3 3 Community Development 2 22 22 22 22 22 22 22 22 22 22 22 22 22 22 22 22 22 22 22 22 2 42 42 Economic Local economy (local supply chain) 2 22 22 22 22 22 22 22 22 22 22 22 22 22 22 22 22 22 22 22 22 2 42 42 Regional economy (supply chain) 3 3 3 3 -12 -12 -1 -18 -11 -12 0 0 5 -1 -39 -24 -41 -1 -3 -5 -11 -13 -9 -12 -19 -12 21 21 9 22 29 22 11 10 6 7 52 32 46 39 14 42 19 24 11 20 18 8 -43 -19 -158 -31 Magnitude 73 85 299 26 Importance The table below is based on the Buroz’s Relevant Integrated Criteria Page 94 of 99 - 1 1 4 1 4 1 1 4 4 5 Transport of equipment 40 - 1 1 4 1 4 1 1 4 4 5 Transport of machinery 40 32.7 MOBILIZATION - 1 1 1 1 1 1 1 4 2 1 Temporary storage 18 - Area delination & 1 1 4 1 1 1 1 4 1 1 19 fencing Receiving equipment - 1 1 4 1 4 1 1 4 1 1 & materials 22 (unloading) Storage of equipment - 1 4 4 1 4 1 1 4 1 2 28 24.4 & materials PREPARATION Temporary - 1 4 4 1 1 1 1 4 1 2 25 infrastructure - 1 4 4 4 4 1 1 4 1 1 Waste generation 28 Excavation: low - 4 4 4 1 1 4 4 4 1 5 pressure residential 43 connections Pipe laying: low - 5 4 4 1 1 4 4 4 1 6 47 31.2 pressure- residential PROJECT PHASES Page 95 of 99 Backfilling and road - 1 4 4 1 1 4 4 4 1 2 repair- street 31 restoration Reception & storage of - 1 1 4 1 1 4 4 4 1 2 equipment and 28 35.1 materials CONSTRUCTION - 1 4 4 4 4 4 4 4 1 6 Waste Generation 49 Leakage testing: - 1 1 4 1 1 1 1 4 2 2 24 hydrostatic Leakage testing: - 1 1 4 1 1 1 1 4 2 2 24 pneumatic Site-specific ESIA NG Connection 1.5 Million HHs- Alexandria Governorate/ El Awayed & Abu Soliman – August 2016 1 1 4 1 2 1 1 4 4 8 Gas network 47 - 1 1 1 1 1 1 1 1 1 1 Appliance conversion 13 32.8 OPERATION - 1 1 4 1 1 1 1 4 4 8 Leakage (residential) 46 1 1 4 1 1 1 1 4 1 3 Waste generation 25 Site-specific ESIA NG Connection 1.5 Million HHs- Alexandria Governorate/ El Awayed & Abu Soliman – August 2016 Annex 5: Complaint Form Local Distribution Company:------------------------------------------------- English Complaint Form Date:---/----/------ Time: ---:---- Aggrieved person information Name of the customer:------------------------------ ID Number:--------------------------------- --------- CRN:----------------------------------------------------- Name of aggrieved person:---------------------------- Relation to the customer:----------------------------- Cell phone:----------------------------------------------- Summary of the complaint: -------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------- ---------------------------------------- Name of aggrieved person Signature ------------------------------- ----------------------- Complaint recipient Name of the person received the complaint------------------------------------- Signature:------ ------ The entity caused the complaint-------------------------------------------------- Zone:------------- ----- Analysis of complaint reason: -------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------- ---------------------------------------- Person responsible of the corrective procedures:------------------ Signature:---------- --------- Page 96 of 99 ‫‪Site-specific ESIA NG Connection 1.5 Million HHs- Alexandria Governorate/ El Awayed & Abu Soliman – August 2016‬‬ ‫شركة‪……………….‬‬ ‫شكوى عميل‬ ‫الوقت ‪………………………: -:‬‬ ‫التاريخ ‪……………………/…………/……… -:‬‬ ‫بيـــــــــــــانـــــــــــــــــات الشاكى‬ ‫اسم العميل ‪ …………………………………… :‬رقم قومي‬ ‫…………………………………………‬ ‫‪: CRN‬‬ ‫العنوان‪…………………………………………………… -:‬‬ ‫…………………………‬ ‫اسم مقدم الشكوي‪ …………………………………:‬صفتة‪ ………………:‬تليفون‪:‬‬ ‫…………………………‬ ‫ملخص الشكوى ‪:‬‬ ‫…………………………………………………………………………………………………‬ ‫…………………………………………………………………………………………………‬ ‫…………………………………………………………………………………………………‬ ‫…………………………………………………………………………………‬ ‫مقدم الشكوي‬ ‫التوقيع ‪:‬‬ ‫االسم‪……………………………………………………………:‬‬ ‫………………………………‬ ‫بيــــانـــــــــــات متلقي الشكوي‬ ‫التوقيع‪………………………:‬‬ ‫اسم متلقى الشكوى ‪…………………………………… :‬‬ ‫الجهة المشكوي منها ‪ …………..……………… :‬المنطقة ‪………………………:‬‬ ‫تحليل أسباب الشكوى‪:‬‬ ‫…………………………………………………………………………………………………‬ ‫…………………………………………………………………………………………………‬ ‫…………………………………………………………………………………………………‬ ‫………………………………………………………………………………………‬ ‫اإلجراءات التصحيحية‪:‬‬ ‫…………………………………………………………………………………………………‬ ‫…………………………………………………………………………………………………‬ ‫…………………………………………………………………………………………………‬ ‫………………………………………………………………………………‬ ‫اسم متخذ االجراء التصحيحي ‪ …………………………… :‬التوقيع ‪………………… :‬‬ ‫‪Page 97 of 99‬‬ Site-specific ESIA NG Connection 1.5 Million HHs- Alexandria Governorate/ El Awayed & Abu Soliman – August 2016 Annex 6: Egypt Gas Health and Safety guidelines The H&S practices of the Gas Distribution industry in Egypt follows International standards and the National labor law and its relevant decrees. Egypt Gas, as one of the LDCs working in the project has taken the initiative to prepare H&S guidelines (kindly see below) that are generally followed by other LDCs. This is a comprehensive document in Arabic which covers environmental, health, and safety aspects of most project activities with clear instructions, administrative requirements, and illustrations. Attached below is the 3rd version of the Egypt Gas H&S guideline. This version, currently under revision by Egypt Gas, in addition to actions proposed in the ESIA generally meet relevant WBG EHS guidelines. However, Egypt Gas and EGAS will seek to further align the guideline with WBG EHS guidelines during this revision. Page 98 of 99