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Reforming civil service in Sierra Leone through collective leadership (Inglês)

Improved capacity of the civil service in Sierra Leone is critical to deliver services for citizens. The government is tackling challenges of poor performance through a flagship public sector reform program (improving productivity through management and pay reforms), a part of which involves reform of the civil service. ... Exibir mais +

Documento de Trabalho 90177 JUN 01, 2014

Gold, Jenny; Roberts, Dawn; Fisher, Sharon Disclosed

Improving sewerage services and management for Baghdad citizens using the rapid results approach (Inglês)

The Baghdad Sewerage Directorate is responsible for management of the sewerage main trunks, main sewerage pumping stations, and sewerage treatment plants in Baghdad. ... Exibir mais +

Documento de Trabalho 90174 JUN 01, 2014

Gold, Jenny; Roberts, Dawn; Hill, Dale; Fisher, Sharon Disclosed

Outcome-based learning field guide : tools to harvest and monitor outcomes and systematically learn from complex projects (Inglês)

The outcome harvesting approach is adapted from the outcome mapping community, with an outcome defined as a significant change in the behavior, relationships, activities, or actions of the people, groups, communities, or organizations with whom a program works directly. ... Exibir mais +

Documento de Trabalho 90176 JUN 01, 2014

Gold, Jenny; Roberts, Dawn; Hill, Dale; Fisher, Sharon Disclosed

Cases in outcome harvesting : ten pilot experiences identify new learning from multi-stakeholder projects to improve results (Inglês)

The harvesting process is stakeholder-centered and captures qualitative, tacit knowledge. It includes tools to substantiate and analyze this knowledge collaboratively and communicate progress toward impact to clients, management, and partners. ... Exibir mais +

Documento de Trabalho 90172 JUN 01, 2014

Gold, Jenny; Wilson-Grau, Ricardo; Fisher, Sharon Disclosed

Case study in outcomes evaluation : Mongolia showing the value of mapping outcomes to learn from complex programs (Inglês)

From 2010 to 2013, the World Bank governance partnership facility (GPF) and the Swiss Agency for Development and Cooperation (SDC) helped build the capacity of Mongolian civil society organizations (CSOs) to promote good governance and an effective civil society engagement in procurement and service delivery monitoring. ... Exibir mais +

Documento de Trabalho 90171 MAY 01, 2014

Gold, Jenny; Fisher, Sharon; Roberts, Dawn Disclosed

Consultations in results-focused capacity development : reviews of project experiences in East Africa using the capacity development and results framework (Inglês)

Capacity is often seen to be the principal constraint to development, and each year aid donors spend more than $30 billion globally to address this issue. ... Exibir mais +

Documento de Trabalho 80722 APR 01, 2011

Gold,Jenny R.; Ghenna, Kebour; Fisher,Sharon Beth Disclosed

The need for a conceptual and results-oriented framework in capacity development : discussion of a new approach (Inglês)

Efforts to develop capacity are being hindered by disparate methodologies, insufficient focus on outcomes and indicators, and a lack of concrete results to show improved capacity. ... Exibir mais +

Documento de trabalho do WBI 92590 APR 01, 2009

Agapitova,Natalia; Fisher,Sharon Beth; Gold,Jenny R.; Otoo,Samuel K. E. Disclosed