Documentos e Relatórios

Pesquisar/Buscar documentos


  

APRIMORAR POR:

Especificação do período do documento

Exibir mais +
  • Mostrando 1 - 18 of 18 resultados
  • Mostrar resultados em grupos de
  • 10
  • 20
  • 50
Fazer download para Excel [x]
You get what you ask for : testing information disclosure in a multi-country study (Inglês)

Financial consumers often fail to compare across different products and do not choose the most cost-effective product or the one most suitable to their needs. ... Exibir mais +

Informativo 121110 NOV 01, 2017

Gine,Xavier; Mazer,Rafael Keenan Disclosed

Information disclosure and demand elasticity of financial products : evidence from a multi-country study (Inglês)

This study tests the effectiveness of behavioral-based disclosure formats. Around 1,700 individuals from Mexico and Peru chose among loans and savings accounts presented in different formats, including a simplified key facts statement (KFS) and current marketing brochures. ... Exibir mais +

Documento de trabalho sobre pesquisa de políticas WPS8210 OCT 04, 2017

Gine,Xavier; Cuellar,Cristina Martínez; Mazer,Rafael Keenan Disclosed

The power of standardization : testing information disclosure in a multi-country study (Inglês)

Governments and academics have focused on financial education as a tool to improve financial wellbeing, but the efficacy of these initiatives is mixed. ... Exibir mais +

Informativo 120287 OCT 01, 2017

Gine,Xavier; Martinez,Cristina; Mazer,Rafael Keenan Disclosed

Financial (Dis-)information : evidence from a multi-country audit study (Inglês)

An audit study was conducted in Ghana, Mexico and Peru to understand the quality of financial information and products offered to low-income customers. ... Exibir mais +

Documento de trabalho sobre pesquisa de políticas WPS7750 JUL 19, 2016

Gine,Xavier; Mazer,Rafael Keenan Disclosed

Competition in mobile financial services : lessons from Kenya and Tanzania (Inglês)

Mobile financial services (MFS) are the main drivers of financial inclusion in many developing countries; they provide low-income consumers with access to transfers, payments, and increasingly more complex products such as credit, savings, and insurance. ... Exibir mais +

Documento de Trabalho 103403 JAN 01, 2016

Rowan,Philip George; Mazer,Rafael Keenan Disclosed

Financial disclosure in Mexico : evidence from an audit study (Inglês)

This note examines the extent to which financial disclosure policies are enough to protect consumers in Mexico. It highlights two questions that are the focus of an investigation: 1) what is the quality of information provided by financial institutions to low-income customers when choosing among credit and savings products? ... Exibir mais +

Informativo 90902 JUL 01, 2014

Gine,Xavier; Martinez, Cristina; Mazer,Rafael Keenan Disclosed

Financial (dis-)information : evidence from an audit study in Mexico (Inglês)

An audit study was conducted in peri-urban Mexico to understand the quality of information and products offered to low-income potential customers. ... Exibir mais +

Documento de trabalho sobre pesquisa de políticas WPS6902 JUN 01, 2014

Gine, Xavier; Martinez Cuellar, Cristina; Mazer, Rafael Keenan Disclosed

Making recourse work for base-of-the-pyramid financial consumers : Sistemas de recurso eficaces para los consumidores de servicios financieros de la base de la piramide (Espanhol)

This case demonstrates some of the challenges base-of-the-pyramid (BoP) consumers face with the products and providers they use, and how access to effective non-judicial recourse options can help bridge gaps that are essential to building healthy financial inclusion in emerging markets and developing economies. ... Exibir mais +

Informativo 88167 DEC 01, 2013

Chapman,Megan Swann; Mazer,Rafael Keenan Espanhol, Inglês, Francês Disclosed

Making recourse work for base-of-the-pyramid financial consumers : Les recours : comment en faire beneficier les consommateurs de produits financiers au bas de la pyramide (Francês)

This case demonstrates some of the challenges base-of-the-pyramid (BoP) consumers face with the products and providers they use, and how access to effective non-judicial recourse options can help bridge gaps that are essential to building healthy financial inclusion in emerging markets and developing economies. ... Exibir mais +

Informativo 88167 DEC 01, 2013

Chapman,Megan Swann; Mazer,Rafael Keenan Espanhol, Inglês, Disclosed

Making recourse work for base-of-the-pyramid financial consumers : Les recours : comment en faire bénéficier les consommateurs de produits financiers au bas de la pyramide (Inglês)

This case demonstrates some of the challenges base-of-the-pyramid (BoP) consumers face with the products and providers they use, and how access to effective non-judicial recourse options can help bridge gaps that are essential to building healthy financial inclusion in emerging markets and developing economies. ... Exibir mais +

Informativo 88167 DEC 01, 2013

Chapman,Megan Swann; Mazer,Rafael Keenan Espanhol, Francês, Inglês Disclosed

Nicaragua - Diagnostic review of consumer protection in financial services : key findings and recommendations (Vol. 2) : Comparison with good practices (Inglês)

In 2010, over 92 percent of the assets in the Nicaraguan financial system were concentrated in the banking sector, while microfinance managed over 5 percent, and all the remaining segments covered less than 3 percent. ... Exibir mais +

Documento de Trabalho 112702 DEC 01, 2011

Izaguirre Araujo,Juan Carlos; Rutman,Jose Isaac; Caal Catun,Byron Guillermo; Infante Barros,Juan Eduardo; Mazer,Rafael Keenan; Munster,Roberto Espanhol, Inglês Disclosed

Nicaragua - Diagnostic review of consumer protection in financial services : key findings and recommendations (Vol. 2) : Nicaragua - Diagnóstico de protección al consumidor en servicios financieros : comparación con buenas prácticas (Espanhol)

In 2010, over 92 percent of the assets in the Nicaraguan financial system were concentrated in the banking sector, while microfinance managed over 5 percent, and all the remaining segments covered less than 3 percent. ... Exibir mais +

Documento de Trabalho 112702 DEC 01, 2011

Izaguirre Araujo,Juan Carlos; Rutman,Jose Isaac; Caal Catun,Byron Guillermo; Infante Barros,Juan Eduardo; Mazer,Rafael Keenan; Munster,Roberto Espanhol, Inglês Disclosed

Nicaragua - Diagnostic review of consumer protection in financial services : key findings and recommendations : Key findings and recommendations (Inglês)

In 2010, over 92 percent of the assets in the Nicaraguan financial system were concentrated in the banking sector, while microfinance managed over 5 percent, and all the remaining segments covered less than 3 percent. ... Exibir mais +

Documento de Trabalho 112702 DEC 01, 2011

Izaguirre Araujo,Juan Carlos; Rutman,Jose Isaac; Caal Catun,Byron Guillermo; Infante Barros,Juan Eduardo; Mazer,Rafael Keenan; Munster,Roberto Espanhol, Inglês Disclosed

Nicaragua - Diagnostic review of consumer protection in financial services : key findings and recommendations (Espanhol)

In 2010, over 92 percent of the assets in the Nicaraguan financial system were concentrated in the banking sector, while microfinance managed over 5 percent, and all the remaining segments covered less than 3 percent. ... Exibir mais +

Documento de Trabalho 112702 DEC 01, 2011

Izaguirre Araujo,Juan Carlos; Rutman,Jose Isaac; Caal Catun,Byron Guillermo; Infante Barros,Juan Eduardo; Mazer,Rafael Keenan; Munster,Roberto Espanhol, Inglês Disclosed

Incorporating consumer research into consumer protection policy making : Incorporar la investigacion del consumo a la formulacion de politicas de proteccion al consumidor (Espanhol)

This focus note describes Consultative Group to Assist the Poorest (CGAP's) experience to date gathering qualitative and quantitative information directly from low-income consumers to inform financial consumer protection policy which financial services they use, how they choose among them, problems they experience, and perceptions of their rights and responsibilities. ... Exibir mais +

Informativo 68067 NOV 01, 2011

Collins, Daryl; Jentzsch, Nicola; Mazer, Rafael Espanhol, Árabe, Inglês, Francês Disclosed

Incorporating consumer research into consumer protection policy making : Utiliser les enquetes consommateurs pour orienter I'elaboration des politiques de protection des consommateurs (Francês)

This focus note describes Consultative Group to Assist the Poorest (CGAP's) experience to date gathering qualitative and quantitative information directly from low-income consumers to inform financial consumer protection policy which financial services they use, how they choose among them, problems they experience, and perceptions of their rights and responsibilities. ... Exibir mais +

Informativo 68067 NOV 01, 2011

Collins, Daryl; Jentzsch, Nicola; Mazer, Rafael Espanhol, Árabe, Inglês, Disclosed

Incorporating consumer research into consumer protection policy making (Inglês)

This focus note describes Consultative Group to Assist the Poorest (CGAP's) experience to date gathering qualitative and quantitative information directly from low-income consumers to inform financial consumer protection policy which financial services they use, how they choose among them, problems they experience, and perceptions of their rights and responsibilities. ... Exibir mais +

Informativo 68067 NOV 01, 2011

Collins, Daryl; Jentzsch, Nicola; Mazer, Rafael Espanhol, Árabe, Francês, Inglês Disclosed

Incorporating consumer research into consumer protection policy making (Árabe)

This focus note describes Consultative Group to Assist the Poorest (CGAP's) experience to date gathering qualitative and quantitative information directly from low-income consumers to inform financial consumer protection policy which financial services they use, how they choose among them, problems they experience, and perceptions of their rights and responsibilities. ... Exibir mais +

Informativo 68067 NOV 01, 2011

Collins, Daryl; Jentzsch, Nicola; Mazer, Rafael Espanhol, Árabe, Inglês, Francês Disclosed

Título Data do documento Relatório Nº. Qualquer tipo de documento Also available in
You get what you ask for : testing information disclosure in a multi-country study (Inglês)
Exibir mais +
NOV 01, 2017 121110 Informativo
Information disclosure and demand elasticity of financial products : evidence from a multi-country study (Inglês)
Exibir mais +
OCT 04, 2017 WPS8210 Documento de trabalho sobre pesquisa de políticas
The power of standardization : testing information disclosure in a multi-country study (Inglês)
Exibir mais +
OCT 01, 2017 120287 Informativo
Financial (Dis-)information : evidence from a multi-country audit study (Inglês)
Exibir mais +
JUL 19, 2016 WPS7750 Documento de trabalho sobre pesquisa de políticas
Competition in mobile financial services : lessons from Kenya and Tanzania (Inglês)
Exibir mais +
JAN 01, 2016 103403 Documento de Trabalho
Financial disclosure in Mexico : evidence from an audit study (Inglês)
Exibir mais +
JUL 01, 2014 90902 Informativo
Financial (dis-)information : evidence from an audit study in Mexico (Inglês)
Exibir mais +
JUN 01, 2014 WPS6902 Documento de trabalho sobre pesquisa de políticas
Making recourse work for base-of-the-pyramid financial consumers : Sistemas de recurso eficaces para los consumidores de servicios financieros de la base de la piramide (Espanhol)
Exibir mais +
DEC 01, 2013 88167 Informativo Espanhol, Inglês, Francês
Making recourse work for base-of-the-pyramid financial consumers : Les recours : comment en faire beneficier les consommateurs de produits financiers au bas de la pyramide (Francês)
Exibir mais +
DEC 01, 2013 88167 Informativo Espanhol, Inglês,
Making recourse work for base-of-the-pyramid financial consumers : Les recours : comment en faire bénéficier les consommateurs de produits financiers au bas de la pyramide (Inglês)
Exibir mais +
DEC 01, 2013 88167 Informativo Espanhol, Francês, Inglês
Nicaragua - Diagnostic review of consumer protection in financial services : key findings and recommendations (Vol. 2) : Comparison with good practices (Inglês)
Exibir mais +
DEC 01, 2011 112702 Documento de Trabalho Espanhol, Inglês
Nicaragua - Diagnostic review of consumer protection in financial services : key findings and recommendations (Vol. 2) : Nicaragua - Diagnóstico de protección al consumidor en servicios financieros : comparación con buenas prácticas (Espanhol)
Exibir mais +
DEC 01, 2011 112702 Documento de Trabalho Espanhol, Inglês
Nicaragua - Diagnostic review of consumer protection in financial services : key findings and recommendations : Key findings and recommendations (Inglês)
Exibir mais +
DEC 01, 2011 112702 Documento de Trabalho Espanhol, Inglês
Nicaragua - Diagnostic review of consumer protection in financial services : key findings and recommendations (Espanhol)
Exibir mais +
DEC 01, 2011 112702 Documento de Trabalho Espanhol, Inglês
Incorporating consumer research into consumer protection policy making : Incorporar la investigacion del consumo a la formulacion de politicas de proteccion al consumidor (Espanhol)
Exibir mais +
NOV 01, 2011 68067 Informativo Espanhol, Árabe, Inglês, Francês
Incorporating consumer research into consumer protection policy making : Utiliser les enquetes consommateurs pour orienter I'elaboration des politiques de protection des consommateurs (Francês)
Exibir mais +
NOV 01, 2011 68067 Informativo Espanhol, Árabe, Inglês,
Incorporating consumer research into consumer protection policy making (Inglês)
Exibir mais +
NOV 01, 2011 68067 Informativo Espanhol, Árabe, Francês, Inglês
Incorporating consumer research into consumer protection policy making (Árabe)
Exibir mais +
NOV 01, 2011 68067 Informativo Espanhol, Árabe, Inglês, Francês