Documentos e Relatórios
-
Data against natural disasters : establishing effective systems for relief, recovery, and reconstruction (Inglês)
Data against natural disasters makes a valuable contribution to our understanding of the conditions and actions necessary for establishing effective disaster management information systems. The volume's...
Qualquer tipo de documento: Publicação No. do relatório: 44983 Data do documento: 12 de agosto de 2008 Tipo de divulgação: Disclosed Autor: Amin,Samia,Goldstein,Markus P.
-
Are you being served? : New tools for measuring services delivery (Inglês)
This volume provides an overview of a range of tools for measuring service delivery and offers valuable lessons on the opportunities and constraints practitioners face in measuring performance. The authors...
Qualquer tipo de documento: Publicação No. do relatório: 42482 Data do documento: 28 de dezembro de 2007 Tipo de divulgação: Disclosed Autor: Amin,Samia,Das,Jishnu,Goldstein,Markus P.