World Bank GovTech Operations in Tunisia : A Digital Transformation Case Study (English)

GovTech is a whole-of-government approach that promotes simple, efficient and transparent government with the citizen at the center of reforms. While earlier e-government programs focused on building IT systems for public administration and moving services online that often remained analog in design, GovTech strategies aim to provide citizen-centric services that are digital by design and coordinated across the government, and it prioritizes two-way...

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Author

Stephen R. Davenport;

Saki Kumagai;

Dolele Sylla;

Emily Noel Gosse Kallaur;

Tala Khanji;

Lina Fares;

Geoff Handley;

Nataliya Biletska;
Document Date
2023/12/31
Document Type
Report
Report Number
185058
Volume No
1
Country
Middle East and North Africa,
Region
Middle East and North Africa,
Disclosure Date
2024/04/05
Disclosure Status
Disclosed
Doc Name
World Bank GovTech Operations in Tunisia : A Digital Transformation Case Study

Language

English

Rel. Proj ID

5M-GovTech: Citizen-Centric Service Delivery, Renewing the Social Contract in MENA -- P176940

Major Sector

FY17 - Public Administration

FY17 - Information and Communications Technologies

Theme

FY17 - ICT,FY17 - ICT Solutions,FY17 - Public Administration

Sector

FY17 - Central Government (Central Agencies),FY17 - ICT Services

Topics

e-Government,e-government services for governments,Digital Economy Strategy,Public Administration,

Unit Owning

EFI-MNA-GOV-FM & PS (EMNGU)

Version Type

Final

Digital Object Identifier

10.1596/41397

Product Line

Advisory Services & Analytics

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Citation

Stephen R. Davenport; Saki Kumagai; Dolele Sylla; Emily Noel Gosse Kallaur; Tala Khanji; Lina Fares; Geoff Handley; Nataliya Biletska.

World Bank GovTech Operations in Tunisia : A Digital Transformation Case Study (English). Washington, D.C. : World Bank Group. http://documents.worldbank.org/curated/en/099092923094556438

World Bank GovTech Operations in Tunisia : A Digital Transformation Case Study (English)

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