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Selecting the Right Staff and Keeping them Motivated for a High-performing Public Administration in Romania : Key Findings from a Public Administration Employee Survey (English)

Despite considerable achievements over the last three decades, Romania continues to face obstacles in realizing its full economic potential and creating equal opportunities for its citizens. Poor service delivery and infrastructure are in part a result of the low quality of the Romanian public administration, which remains one of the least effective among the European Union (EU) Member States. In response, the government has been undertaking regulatory and institutional reforms. The World Bank is supporting the government in its further efforts to professionalize the public administration and increase its performance and effectiveness by revising the recruitment, selection and appraisal, performance management, competency framework and training systems. In this context, the Romania Public Administration Employee Survey was conducted to provide a quantitative diagnostic of the de facto experiences of workers in the public administration, and to establish baseline metrics against which the impact of reforms can be assessed. This report presents the survey findings on the various human resource management (HRM) practices in an integrated and problem-driven manner, through the lens of the two key drivers of performance: selecting the right staff and keeping them motivated.

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Citation

Hasnain,Zahid Sobjak,Emoke Anita Sen,Iman Kalyan Somani,Ravi

Selecting the Right Staff and Keeping them Motivated for a High-performing Public Administration in Romania : Key Findings from a Public Administration Employee Survey (English). Washington, D.C. : World Bank Group http://documents.worldbank.org/curated/en/099549505202223190/IDU06d6bc25a036690442e09b3209218de6ca804