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Trade in information and communication services : opportunities for East and Southern Africa (English)

This following report is divided into four chapters, with chapter one containing the introduction. Chapter two reviews the state of ICT-competitiveness in the case study countries, by looking at infrastructure, the legal and regulatory situation, the business environment, and human resources. Chapter three examines the benefits of ICT for the overall economy as well as for facilitating traditional trade and participating in emerging ICT-enabled services trade. It analyzes the case study countries' potential for becoming players in ICT-enabled services. Finally, chapter four identifies the case study countries existing WTO ICT-related commitments, pointing out what changes are necessary to make deeper commitments and hence strengthen credibility as reliable trading partners.


  • Author

    Guermazi, Boutheina

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  • Document Type

    Working Paper

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  • Country

    South Africa,

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  • Doc Name

    Trade in information and communication services : opportunities for East and Southern Africa

  • Keywords

    fixed line;percentage of households with electricity;Global System for Mobile Communications;public switched telephone network;annual average growth rate;Voice Over Internet Protocol;information and communication technology;average per capita income;legal and regulatory framework;International Trade in Services;computer and information services;dial-up internet access;telecommunications service;fiber optic cable;Long Distance Call;long distance prices;public consultation process;fixed line voice;wireless internet access;mobile phone service;public service provider;wireless local loop;internet service provider;cable television networks;law and regulation;global information economy;limited liability company;common external tariff;modes of supply;fixed line telephone;call completion rate;mobile cellular service;impact of trade;skilled labor force;international voice;international connectivity;mobile service;mobile subscribers;mobile market;leased line;working day;usage charge;exclusivity period;telecommunications sector;application fee;dial-up access;local call;broadband service;international call;broadband connectivity;mobile penetration;communication service;Market Studies;market study;trade commitment;subscription charge;communication services;wireless technology;basic telephony;fixed network;fixed service;Broadcasting Policy;telecommunications policy;telephone line;high tariff;mobile network;access price;flat rate;business environment;international telephone;telecommunications market;communication sector;specific commitment;high tax;excise tax;Universal Service;Postal Services;general obligation;wireless phone;call charges;household survey;market access;calling cards;voice service;commercial provider;competitive market;multilateral trade;policy reversal;data gateway;private investor;emergency service;wireless access;trade competitiveness;cyber cafe;Public Infrastructure;consumer awareness;satellite connectivity;offer price;global environment;Broadband Access;operator tariff;computer programming;farmers uses;export price;low-income group;mobile telecommunication;tax review;connection charge;capital service;license fee;international transit;retail market;domestic traffic;tax form;International Public;price structure;call rate;undersea cable;high-speed access;domestic regulation;annual revenue;dial call;competitive safeguards;satellite communication;swot analysis;license application;cost differential;harmonized definitions;consumer need;official statistic;rural area;pending application;waiting time;agreed price;enterprise survey;basket composition;fixed wireless;telecommunications liberalization;private company;board room;capital share;government ownership;telecommunications resale;payphone service;electronic communication;license area;privatization agreement;radio paging;data service;brand name;telecommunications operator;trading partner;cellular telephony;regulatory body;Regulatory Bodies;legal challenge;incumbent telecommunication;regulatory function;data transport;related agreement;gateway services;international rate;multilateral commitments;regulatory measure;market opening;domestic reform;data communication;human factor;electricity service;equipment imports;parent company;commercial service;telecom operator;



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Guermazi, Boutheina

Trade in information and communication services : opportunities for East and Southern Africa (English). Washington, D.C. : World Bank Group.