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Tourism and the Sharing Economy : Policy & Potential of Sustainable Peer-to-Peer Accommodation (English)

Technology and digital platforms are disrupting the way the tourism sector operates from end to end affects low-income markets striving to leverage tourism for development impacts. Digital platforms, in particular, provide both opportunities and challenges for World Bank Group client countries looking to harness tourism to help achieve the World Bank Group's twin goals of ending extreme poverty and boosting shared prosperity. This report focuses on one disruptive force in the tourism industry: the emergence of peer-to-peer (P2P) accommodation. P2P accommodation occurs when individuals offer, in exchange for money, a room or an entire house for short-term accommodation. The rapid growth of this new product is shaking up the hotel industry and creating a new way to travel and interact with a destination and its community. The objectives of this report are to investigate the opportunities and challenges that P2P provides in developed and emerging destinations and to offer a set of recommendations to better use this new business model for sustainable and inclusive tourism. The report also sketches a research agenda for the near future. This report is written for destination managers, policymakers, and World Bank Group staff involved in the design and management of tourism operations.


  • Author

    Bakker,Martine Hendrica Elize, Twining-Ward,Louise D

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    Working Paper

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    The World Region,

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  • Doc Name

    Tourism and the Sharing Economy : Policy & Potential of Sustainable Peer-to-Peer Accommodation

  • Keywords

    Democratic Republic of Congo; information and communication technology; loss of tax revenue; development of tourism; tourism value chain; gap in knowledge; online help center; high growth rate; rate of growth; female labor force; level of support; access to goods; direct economic impact; management of tourism; form of consumption; transmission of data; number of visitors; cost of book; cost of collection; rental fee; transaction fee; photo credit; tourism industry; tourism sector; primary residences; big data; travel agency; mature market; digital technology; disruptive technology; temporary stay; hotel rooms; traditional accommodation; private individuals; financial service; extreme poverty; consumer protection; authentic experiences; future research; digital skills; artificial intelligence; geographic spread; data sharing; tourism product; market consolidation; occupancy rate; middle-income consumer; book travel; exchange goods; comparative advantage; bank monitoring; technological innovation; travel market; hospitality industry; mobile market; large families; market integration; rural worker; acceptable limit; affordable accommodation; tourist accommodation; hotel market; payment system; security concern; local travel; local housing; collect tax; global marketplace; collect payment; supplemental income; marginalized group; destination community; stringent rules; bed technology; online platform; Higher Education; accommodation services; development vision; Emerging economies; emerging economy; assessment standard; income generation; annual revenue; hotel sector; academic study; business model; field study; digital access; home maintenance; road map; online service; disadvantaged community; day trips; tourist destination; visitor information; vulnerable population; young people; self-employed women; noncommercial purposes; subsidiary right; world regions; low-income group; accommodation network; non-governmental organization; legal entities; hands-on training; resource center; short-term contract; pricing model; diagnostic assessment; government intervention; transparent pricing; direct communication; mobile banking; response time; independent worker; research study; literature review; market segment; applicable law; high spending; commercial accommodation; Labor Market; employment impact; average age; digital age; informal sector; international work; guarantee agency; legal entity; industry information; travel experience; hotel industry; bank transfer; online marketplace; research agenda; benefit design; travel destination; legal jurisdiction; international traveler; apartment rental; search cost; pilot studies; Property management; global workforce; foreign exchange; boutique hotel; Hotel Booking; mobile payments; flat fee; knowledge gap; digital marketplace; competition policy; short term contract; online application; competitive price; market power; information flow; smart cities; access market; permanent job; ripple effect; membership fee; disruptive force



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Bakker,Martine Hendrica Elize Twining-Ward,Louise D

Tourism and the Sharing Economy : Policy & Potential of Sustainable Peer-to-Peer Accommodation (English). Washington, D.C. : World Bank Group.