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Strengthening the Enabling Environment for Digital Governance of Public Service Delivery (English)

The government of Kosovo recognizes ICT as one of the six priority sectors for economic development and sees it as an enabler for improved public services. The objective of this note is to assess the enabling conditions for e-Services in Kosovo, and the opportunities and challenges to further develop digital governance for public service delivery. The note assesses the foundations of the digital economy, including digital infrastructure, digital platforms...
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Fallov,Jonas Arp; Agar,Mediha.

Strengthening the Enabling Environment for Digital Governance of Public Service Delivery (English). Washington, D.C. : World Bank Group. http://documents.worldbank.org/curated/en/171601583756931326

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