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India - E-delivery Of Public Services (English)

Details

  • Document Date

    2013/11/07

  • Document Type

    Implementation Completion Report Review

  • Report Number

    ICRR14205

  • Volume No

    1

  • Total Volume(s)

    1

  • Country

    India,

  • Region

    South Asia,

  • Disclosure Date

    2016/09/21

  • Disclosure Status

    Disclosed

  • Doc Name

    India - E-delivery Of Public Services

  • Keywords

    monitoring and evaluation system;quality of public service;information and communication technology;effectiveness of service delivery;quality of supervision;lack of time;quality at entry;service delivery system;technical standard;access to bank;government policy maker;delivery of service;Public Sector Governance;national policy framework;civil society involvement;public service delivery;access to broadband;basic financial service;service access point;adoption of standard;government process;online service;business process;Public Services;borrower performance;outcome indicator;income state;low-income states;project costing;digital signature;electronic service;institutional change;institutional strengthening;Governance Services;rural area;citizen access;change management;supply side;enhancing access;governance program;Impact assessments;orientation program;elected officials;results framework;outcome targets;accountability mechanism;efficient system;public official;causal linkage;open standard;incentive mechanism;capacity constraint;waiting time;ministerial committee;performance information;technology standard;stakeholder involvement;user surveys;government system;bank conduct;project datum;investment lending;causal chain;quality rating;financial resource;support policy;result indicator;electronic governance;ibrd lending;insufficient information;Safeguard Policies;safeguard policy;federal level;electronic delivery;institutional framework;auction proces;oversight function;priority program;bank involvement;technical component;core infrastructure;

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Citation

India - E-delivery Of Public Services (English). Washington, D.C. : World Bank Group. http://documents.worldbank.org/curated/en/180071474487832317/India-E-delivery-Of-Public-Services