Impact evaluation of communication as power : listening, inquiring, feedback (English)

The purpose of this study was to determine the impact of the Communication as Power workshop on the participants and their staffs. The Communication as Power course is one of the two-day workshops instituted by the Bank under the Action Learning paradigm adopted by the Learning Board in the spring of 2001. These workshops bring peers together to participate in small groups focused on a particular topic. By utilizing scenarios based on real Bank activities...

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Author

Palmisano,Maria Bina;

Stone,Meredith K.;

Zia,Heidi Shahrzad;
Document Date
2003/03/01
Document Type
Working Paper (Numbered Series)
Report Number
31231
Volume No
1
Total Volume(s)
1
Country
World,
Region
Other,
Disclosure Date
2010/07/01
Doc Name
Impact evaluation of communication as power : listening, inquiring, feedback
Keywords
skill need

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Citation

Palmisano,Maria Bina; Stone,Meredith K.; Zia,Heidi Shahrzad.

Impact evaluation of communication as power : listening, inquiring, feedback (English). WBI Evaluation Studies ; no. EG03-68 Washington, DC: World Bank. http://documents.worldbank.org/curated/en/258621468765294671

Impact evaluation of communication as power : listening, inquiring, feedback (English)

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