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Moldova Mobile ID Case Study (English)

The Republic of Moldova was among the first countries in the world to implement Mobile eID, whichhas been implemented through the innovative Public-Private Partnership (PPP) model. In recognitionof Moldova embracing mobile technologies as an opportunity to tap the potential of mobile phones toimprove government initiatives, the government of Moldova was awarded the Best mGovernment Awardby the GSMA during the 2013 Mobile World Congress in Barcelona. The concept of Mobile eID, also known as mobile signature, works as an ID in the virtual world, allowing users to authenticate themselves in cyberspace, with the aim to prove their identity with the help of a cell phone or electronically sign a legally-binding transaction or document. For the regular users, the advantage of mobile eID lies in its simplicity, since no separate card reader or drivers areneeded, as the phone itself already performs these functions. Implementation of Mobile eID in Moldova was part of a larger digital transformation initiative supported by a 20 million US Dollars World Bank–funded loan as part of Governance eTransformation Project (GeT), and assuch, it benefited from increased political support. Moreover, the approval by the government of Moldova of the strategic e-Transformation program further paved the way for eID implementation, by expressly stating that mobile electronic identity is "a means to ensure data integrity and security in eservice delivery and financial transactions."


  • Author

    Manoil,Vlad, Turcanu,Iurie, Bujoreanu,Luda

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  • Document Type

    Working Paper

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  • Country


  • Region

    Europe and Central Asia,

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  • Doc Name

    Moldova Mobile ID Case Study

  • Keywords

    electronic signature; information and communication technology; state-owned enterprise; digital signature; private key; legal and regulatory framework; certificate issuance; online certificate status protocol; innovative public-private partnership; certification authority; legal entities; legal entity; public key certificate; mobile network; root certification authority; certification service provider; government to business; privileges and immunity; government to citizen; power of attorney; personal identification number; authentication and authorization; internet service provider; Identification for Development; cryptographic message syntax; taxpayer identification number; public key infrastructure; government information system; smart card reader; public key pair; ICT Policy; ICT Policies; service delivery points; cumulative market share; single certification authority; plug and play; middle-income economy; climate-related shock; declaration of asset; risk of abuse; secure e-government services; digital transformation; Public Services; phone number; electronic identity; mobile id; usb token; digital certificate; hash value; registration process; web application; digital signing; electronic service



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Manoil,Vlad Turcanu,Iurie Bujoreanu,Luda

Moldova Mobile ID Case Study (English). Washington, D.C. : World Bank Group.