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Multi-apartment housing in Armenia : issues note (English)

The purpose of the study is to understand how to break the vicious circle, in which housing maintenance and communal services providers and residential customers are caught now in Armenia. Low tariffs and poor payment enforcement mean apartment owners do not pay the full costs of their housing. As a result, owners are discouraged from establishing homeowners associations and managing and maintaining their buildings. At the same time, without homeowners associations, it is hard to enforce payments for communal services, such as water, heating, garbage collection and building maintenance, since individual customers cannot be "disconnected" for non-payment. The study analyzes why owners of privatized apartments allow the buildings they live in, and the communal services they depend on, to deteriorate given that a legal framework for ownership has been adopted, and extensive technical assistance is being provided. The study focuses on multi-family apartment buildings for two reasons. First, more than half of the population lives in these buildings and comprise the majority of communal services customers. Second, housing reform efforts have targeted apartment buildings since historically there was little state involvement in single-family dwellings.

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Multi-apartment housing in Armenia : issues note (English). Housing and Communal Services in the South Caucasus series Washington, D.C. : World Bank Group. http://documents.worldbank.org/curated/en/282691467997590639/Multi-apartment-housing-in-Armenia-issues-note