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Alternative methods of service delivery (English)

This session provides an introduction to the alternative forms of service delivery including: contracting out services to private firms, franchising services to the private sector, the use of grants and vouchers, mobilizing community groups and developing self-service measures as well as the privatization of government enterprises that have provide urban services. Private sector involvement in public service functions can take a wide range of forms. When considering the role of the private sector in the provision of services, it is important to carefully appraise the costs and benefits of alternative organizational arrangements before selecting the most appropriate type of private sector involvement. The main alternatives for private sector involvement are summarized as follows and are explained in detail in the paper: Contracting out the Service to the Private Finns and Non-Profit Organizations (competitive tendering), Franchises and Leasing, Grants and Vouchers, Build-Own-Operate-Transfer Projects (BOOT), Mobilization of Non-Government Organizations, Community Groups, Residents Associations, Charitable Organizations, and many more. The paper also includes reason for increasing the role of private sector and NGOs in the provision of public services, processes involved in the trade sales of government enterprises, and lessons from experience with privatization.


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    McMaster, Jim

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    Working Paper

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    The World Region,

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    Alternative methods of service delivery

  • Keywords

    Privatization of State Owned Enterprises;trade sale;Human Resource Management System;responsibility for refuse collection;private sector provision;urban public bus transport;efficient use of resource;private sector involvement;community group;sale of asset;due diligence process;method of privatization;child day care;construction and operation;community service obligation;private sector employment;social and environmental;government business enterprise;cash flow projection;discounted cash flow;control of enterprise;net present value;sale of enterprise;rate of inflation;power purchase agreement;assets of enterprise;chamber of commerce;private sector association;number of assets;Performance Appraisal System;method of sale;public sector indicator;allocation of privatization;firm or consortium;price of good;electric power distribution;transfer of ownership;completeness of information;public sector union;education and health;state electricity enterprise;regulation of markets;form of privatization;refuse collection service;types of privatization;local government activity;public service function;government provision;electricity generation authority;government to consumer;power generating plant;sum of money;social welfare services;competitive tender process;social welfare support;rural road maintenance;solar power system;restructuring of debt;list of asset;housing loan insurance;privatization of enterprise;cost benefit analysis;limited borrowing capacity;small business development;control of entry;transfer of share;impact of privatization;competitive bidding process;enterprise for privatization;transfer of risks;benefits of competition;school bus transport;future earning power;benefits of privatization;Public Services;share offer;privatization program;privatization policy;government enterprise;franchise arrangement;government monopoly;net debt;rural area;future earnings;Nursing homes;capital structure;private provision;government service;electricity industry;Public Infrastructure;short listing;urban service;mixed economy;sale price;private hospitals;strategic location;Gas Pipeline;privatization proposal;legal barrier;marketing campaign;existing creditor;legal right;future market;government loan;physical condition;financial strength;management review;financial analysis;contingent liability;annual budget;contingent liabilities;privatization investment;privatization strategy;political implication;financial restructuring;resident associations;sports facilities;street cleaning;private enterprise;airport privatization;electricity business;tree planting;Public Utilities;private housing;bus company;managerial capability;labor productivity;partial privatization;government objective;foreign ownership;airport privatisation;global trend;level of industry organisation;multimedia industry;employee purchase;school furniture;contractual agreement;school meal;home owners;boarding school;pipeline system;policy statement;housing estate;public ownership;government ownership;stock exchange;monopoly position;financial package;financial resource;price control;private university;concession period;work practice;fish marketing;regulatory function;effective marketing;onshore asset;small debt;strategic value;health area;financial cost;fund management;discount rate;business valuation;currency crisis;public share;purchase price;gross proceeds;wheat industry;financial mismanagement;electricity privatization;airport lease;professional advice;federal court;market projection;airline industry;distribution company;private railway;future revenue;weighted average;contract period;grain elevator;bush fire;private buyers;noxious weed;monopoly element;rural village;community association;septic tank;airport service;infrastructure asset;urban highway;mass transport;charitable organization;national party;state sale;diesel generator;storage tank;household water;rural dweller;valuation purposes;national railway;government hospital;sale agreement;weather condition



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McMaster, Jim

Alternative methods of service delivery (English). Proceedings Washington, D.C. : World Bank Group.