Doing digital finance right : the case for stronger mitigation of customer risks : Haciendo bien las finanzas digital : el caso más fuerte para la mitigación de riesgos de clientes (Spanish)

Low-income consumers stand to benefit greatly from more accessible and affordable digital financial services (DFS) offerings. Indeed, evidence from consumer research in 16 markets analyzed for this paper indicates that customers highly value and benefit from many basic DFS. However, many users are not only new to both formal finance and technology, they also live precarious financial lives that allow little room for error. Enabling users to understand...

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Author

Mckee,Katharine;

Kaffenberger,Michelle Anne;

Zimmerman,Jamie Melissa;
Document Date
2015/06/01
Document Type
Brief
Report Number
99310
Volume No
1
Total Volume(s)
1
Country
World,
Region
Other,
Disclosure Date
2016/02/09
Disclosure Status
Disclosed
Doc Name
Haciendo bien las finanzas digital : el caso más fuerte para la mitigación de riesgos de clientes
Keywords
mobile applications

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Citation

Mckee,Katharine; Kaffenberger,Michelle Anne; Zimmerman,Jamie Melissa.

Doing digital finance right : the case for stronger mitigation of customer risks : Haciendo bien las finanzas digital : el caso más fuerte para la mitigación de riesgos de clientes (Spanish). CGAP focus note|no. 103 Washington, D.C. : World Bank Group. http://documents.worldbank.org/curated/en/307241468185969626

Doing digital finance right : the case for stronger mitigation of customer risks : Haciendo bien las finanzas digital : el caso más fuerte para la mitigación de riesgos de clientes (Spanish)

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