This Handbook attempts to catalog and present key resources on e-government in a format readily useful for policymakers in the developing world. Among the many promises of the digital revolution is its potential to strengthen democracy and make governments more responsive to the needs of their citizens. E-government is the use of information and communications technologies (ICT) to transform government by making it more accessible, effective and accountable...
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The e-government handbook for developing countries : The e-government handbook for developing countries: a project of InfoDev and the Center for Democracy and Technology (English). infoDev Washington, DC: World Bank. http://documents.worldbank.org/curated/en/317081468164642250