Mainstreaming citizen feedback on service delivery using ICTs : findings and lessons from ICT-based feedback surveys on water supply and sanitation services in Indian cities (English)

English

Public Service Delivery,Sanitation,Wastewater Collection,Water,Water Supply,

Information and Communication Technologies, Water Resources, Water Supply and Sanitation,

De Facto Governments, Democratic Government, Economics and Finance of Public Institution Development, Engineering, Environmental Engineering, Health and Sanitation, Hydrology, Public Sector Administrative & Civil Service Reform, Public Sector Administrative and Civil Service Reform, Sanitary Environmental Engineering, Sanitation and Sewerage, Small Private Water Supply Providers, Town Water Supply and Sanitation, Water Supply and Sanitation Economics, Water and Human Health,

Water- Water and Sanit Prgrm (GWASP)

Final

Water and sanitation program;