Dealing with informality in water supply services in Indonesia (English)

Communities demand that community-based water provider organizations (CBOs) be more professional in their delivery of water and provide the level of service they expect. This demand may be a challenge, not only in terms of the internal capacity of the CBO but also in terms of the uncertainty as to the legal status of the organization that performs the service function. A dearth of corporate practice, efforts toward formalization, accountability framework...
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Setiawan,Deviariandy.

Dealing with informality in water supply services in Indonesia (English). IFC smart lessons brief Washington, DC: World Bank. http://documents.worldbank.org/curated/en/372261468040518623

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