Ways to improve water services by making utilities more accountable to their users : a review (English)

English

1W-BNWP II Learning Block Component 1.4 Consumer accountability in urban WSS -- P108096

FY17 - Water, Sanitation and Waste Management

FY17 - Transparency, Accountability and Good Governance,FY17 - Services and Housing for the Poor,FY17 - Urban Development,FY17 - Public Administration,FY17 - Participation and Civic Engagement,FY17 - Social Inclusion

FY17 - Other Water Supply, Sanitation and Waste Management

Budget Preparation and Management Techniques,Community Outreach,Water,Water Supply,Water Supply and Sanitation,

Infrastructure Economics and Finance, Private Sector Development, Public Sector Development, Water Supply and Sanitation,

Citizenship, Educational Institutions & Facilities, Hydrology, Participations and Civic Engagement, Public Finance Decentralization and Poverty Reduction, Public Financial Management, Public Sector Economics, Small Private Water Supply Providers, Town Water Supply and Sanitation, Water Supply and Sanitation Economics, Water and Human Health,

Water Unit (TWIWA)

Final

Water working notes ; note no. 15;

Economic and Sector Work