Logged on smart government solutions from South Asia (English)

In the Western and developed world, New Public Management reforms aimed to overhaul “business as usual.” The reforms brought the notion of performance contracts into government, assigning clear responsibility and accountability for service delivery and regulation. New public management also initiated efforts to give greater voice to clients, particularly through the creation of ‘citizens’ charters’ and other explicit and contestable commitments to...

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Author

Bhatti,Zubair Khurshid;

Kusek,Jody Zall;

Verheijen,Antonius;
Document Date
2014/10/27
Document Type
Publication
Report Number
92222
Volume No
1
Total Volume(s)
1
Country
South Asia,
Region
South Asia,
Disclosure Date
2014/11/05
Disclosure Status
Disclosed
Doc Name
Logged on smart government solutions from South Asia
Keywords
Governance and Public Sector Management

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Citation

Bhatti,Zubair Khurshid; Kusek,Jody Zall; Verheijen,Antonius.

Logged on smart government solutions from South Asia (English). Washington, DC ; World Bank Group. http://documents.worldbank.org/curated/en/414841468300540794

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Logged on smart government solutions from South Asia (English)

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