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Palestinian Digital Economy Assessment (English)

The world of tomorrow will be driven by digital transformation across sectors and industries, and the global coronavirus disease of 2019 (COVID-19) pandemic is accelerating this process. Digital technology is already playing an important role in the West Bank and Gaza (WB and G), and development of the digital economy is among the national priorities. This report aims to assess the state of digital economy development in WB and G, identify opportunities for further growth, and inform reforms and donor support programs in WB and G. The report provides a comprehensive overview of digital economy development in WB and G across the five foundational pillars - digital infrastructure, digital platforms, digital financial services, digital businesses, and digital skills. The report is based on several fact-finding missions, structured interviews, surveys, focus group discussions, and analysis of secondary data. The findings show that despite recent progress, the potential of the digital economy in WB and G is not fully exploited. Accelerating digital transformation and building a well-connected Palestinian economy will entail strengthening both analog and non-analog foundations. Three key areas that require the immediate attention of Palestinian policy makers are: (1) improving the digital infrastructure, (2) updating the legal and regulatory framework, and (3) ensuring institutional coordination and resource mobilization.


  • Author

    Reva,Anna, Cojocaru,Mirela-Iulia, Bezzina,Jerome

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  • Country

    West Bank and Gaza,

  • Region

    Middle East and North Africa,

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  • Doc Name

    Palestinian Digital Economy Assessment

  • Keywords

    digital skills; digital business; digital economy; digital infrastructure; payment and market infrastructure; information and communication technology; legal and regulatory framework; financial service; female-headed household; access to financial service; common set of rules; global gross domestic product; asymmetric digital subscriber line; access to global market; payment and settlement system; financial management information system; private sector development specialist; access to the internet; access to basic service; improving access to finance; Technical and Vocational Education; digital transformation; Digital Solutions; national payments infrastructure; educational institution; digital technology; gross national income; public key infrastructure; israeli new shekel; per capita income; access to computer; public sector specialist; senior education specialist; average daily wage; post office network; access to infrastructure; Labor Market; social media; money transfer operator; tertiary education system; Public Financial Management; computer science graduate; new company law; law and regulation; impact of reforms; rights of way; national payment system; nonbank financial institution; access to fund; basic computer skills; access to information; public sector agency; automated clearing house; digital data exchange; application programming interface; public service delivery; impact on competition; fiber optic cable; automated teller machine; business to business; lack of focus; use of resources; government to business; venture capital fund; government to citizen; cost of access; internet service provider; independent regulatory authority; tertiary enrollment rate; daily wage rate; export-led growth; restrictions on trade; share of employment; colleges and university; use of technology; Private Sector Growth; demand for labor; labor force participation; disparities in access; private sector activity; persistent fiscal deficits; privileges and immunity; purchasing power parity; families with child; Access to Education; Learning for All; entrepreneurship support programs; competition among provider; fiber optic networks; business environment constraints; personal data protection; population and business



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Reva,Anna Cojocaru,Mirela-Iulia Bezzina,Jerome

Palestinian Digital Economy Assessment (English). Washington, D.C. : World Bank Group.