Digital Transformation : The Case of South Indian Bank (English)

In 2016, South Indian Bank (SIB), a mid-sized private bank (currently third largest in southern India), looked to transform its retail and small and medium enterprise businesses (SMEs). SIB’s transformation strategy focused on improving its digital channels and processes in order to drive customer engagement and mobilize deposits. To better ensure successful implementation of this strategy, SIB partnered with International Finance Corporation (IFC)...

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Author

Bhatia,Natalia Kaur;

Garcia Vargas,Angela Del Pilar;

Mukherjee,Premasis;

Savonitto,Beniamino;
Document Date
2021/03/15
Document Type
Report
Report Number
157365
Volume No
1
Total Volume(s)
1
Country
India,
Region
South Asia,
Disclosure Date
2021/03/15
Disclosure Status
Disclosed
Doc Name
Digital Transformation : The Case of South Indian Bank
Keywords
real time gross settlement

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Citation

Bhatia,Natalia Kaur; Garcia Vargas,Angela Del Pilar; Mukherjee,Premasis; Savonitto,Beniamino.

Digital Transformation : The Case of South Indian Bank (English). Washington, D.C. : World Bank Group. http://documents.worldbank.org/curated/en/549931615784956390

Digital Transformation : The Case of South Indian Bank (English)

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