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The alignment of staff knowledge and learning with the World Bank's strategic priorities : an assessment (English)

This report examines the alignment of staff learning with World Bank business priorities, by the beginning of fiscal year 2006 (FY06), a combination of three conditions: the sophistication of middle-income country counterparts, decentralization of the World Bank to over 100 country offices, and increased reliance on newly hired, local (frequently junior) staff and consultants-had created a situation whereby the highest performance risks in all regions related to staff capabilities. Regional managers expressed concern about shortcomings in staff: (a) professional and technical expertise, including sensitivity to the political economy of the country and ongoing global issues; (b) practical operational knowledge, including project implementation skills; and (c) communications skills and country knowledge needed for being effective on the ground. Compounding this and despite the recognized efforts of many regional and strategic learning center learning coordinators, internal formal staff learning remained a low priority with front line managers. Moreover, the Bank's budget process was not designed to deliver resources for learning where they were most needed, with all regions receiving the same notional share of budget for learning in their annual budget envelope and most of this budget distributed to and managed by front-line units. Over three-quarters of regional learning resources were, de facto, not subject to Knowledge and Learning Board (KLB) review or included in Knowledge and Learning (K&L) Plans.

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Citation

Lockheed, Marlaine; Rouzic, Violaine Le;

The alignment of staff knowledge and learning with the World Bank's strategic priorities : an assessment (English). WBI evaluation studies ; no. EG08-133 Washington, D.C. : World Bank Group. http://documents.worldbank.org/curated/en/605541468140661071/The-alignment-of-staff-knowledge-and-learning-with-the-World-Banks-strategic-priorities-an-assessment