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Innovative contracts, sound relationships : urban water sector reform in Senegal (English)

In 1995, the Government of Senegal launched wide-reaching reforms in the urban water sector. The reforms consisted of dissolving the state-run water company and creating a new asset-holding company that owned all the fixed assets in the government's name and had a mandate to manage the sector. The distribution and production was delegated to a separate entity, and a private operator was engaged to run the system. Eight years later, these reforms have resulted in significantly better services and financial health for the sector. There has been a 20 percent increase in the amount of water supplied, and the number of customers connected has increased by 35 percent. Consumers experience better service delivery in terms of response time to complaints, hours of service, and water quality. The utility is better run, with lower water losses and higher bill recovery. Both the private operating company and the state asset-holding company are healthy organizations, and their working relationship is good.

Details

  • Author

    Brocklehurst,Clarissa, Janssens,Jan G.

  • Document Date

    2004/01/01

  • Document Type

    Water & Sanitation Discussion Paper

  • Report Number

    30947

  • Volume No

    1

  • Total Volume(s)

    1

  • Country

    Senegal,

  • Region

    Africa,

  • Disclosure Date

    2004/12/16

  • Doc Name

    Innovative contracts, sound relationships : urban water sector reform in Senegal

  • Keywords

    arab bank for economic development in africa;urban water sector;water supply and sanitation service;water supply and sanitation practice;hours of service per day;information storage and retrieval system;effective delivery of water supply;private operator;urban water supply sector;cubic meters per day;financial equilibrium;urban water distribution company;cash flow equilibrium model;access to safe water;infiltration of soil water;tariffs for water supply;water and sanitation utility;urban water service delivery;public sector wage bill;bankrupt public sector utility;water utilities;water utility;private sector management;quantity of water;amount of water;volume of water;energy and water;urban water utility;water sector reform;water supply system;improvements in management;reform process;surface water source;balance of power;millennium development goal;reduction in leaks;water supply service;quality of water;cash flow projection;international water company;water sector professional;impact on tariff;pipeline brining water;cost of debt;local capital market;types of contract;private sector operator;water treatment plant;environmental resource management;low-income urban area;cash flow shortfalls;dispute resolution process;series of contract;higher bill recovery;lack of investment;contract award procedure;management of water;return on investment;bill recovery target;bureaucrats in business;degree of clarity;long-term financial viability;independent contracting authority;water supply rate;prior written permission;private sector partnership;increase tariff;profit and loss;tariff for consumption;labor market deregulation;tariff growth rate;Public Sector Enterprises;lack of autonomy;chronic water shortage;water sector transaction;water sector investment;flow of fund;waterborne sewerage system;reliable water supply;pipes during periods;drinking water quality;net working capital;planning and design;leakage from pipes;bacterial contamination present;potable water facing;tariff increase;financial model;fixed asset;urban population;Fixed Assets;private company;cash deficit;water tariff;holding company;financial health;operational efficiency;Sanitation Services;political will;capital expenditure;base year;private finance;performance contract;illegal connection;public-private partnership;concessional lending;private management;commercial risk;state enterprises;managerial autonomy;

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Citation

Brocklehurst,Clarissa Janssens,Jan G.

Innovative contracts, sound relationships : urban water sector reform in Senegal (English). Water Supply and Sanitation Sector Board discussion paper series ; no. 1 Washington, D.C. : World Bank Group. http://documents.worldbank.org/curated/en/610031468781529048/Innovative-contracts-sound-relationships-urban-water-sector-reform-in-Senegal