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Gyandoot Project : ICT initiative in the district of Dhar, Madhya Pradesh (English)

Gyandoot, which means 'purveyor of knowledge' in Hindi, is a government-to-citizen, intranet-based service portal, implemented in the Dhar district of the state of Madhya Pradesh, India, in January 2000. The project was designed to extend the benefits of information technology to people in rural areas by directly linking the government and villagers through information kiosks. The kiosks provide access to a variety of government services, such as registration of complaints and submission of applications for the issuance of certificates and loans. Data on prices of agricultural crops in different markets are also available. Gyandoot pioneered the idea of rural telecenters in India. The project concept has been replicated by other information and communication technologies (ICT) development initiatives in India. Gyandoot was considered to be very successful in the early years of its implementation, and the project was awarded the Stockholm challenge information technology (IT) award in 2000 for public service and democracy. However, subsequent evaluations have reported diminishing levels of activity, placing in question on the long-term viability of the project.

Details

  • Author

    Bhatnagar, Subhash Dewan, Ankita Moreno Torres, Magui Kanungo, Parameeta

  • Document Date

    2003/01/01

  • Document Type

    Working Paper

  • Report Number

    51453

  • Volume No

    1

  • Total Volume(s)

    1

  • Country

    India,

  • Region

    South Asia,

  • Disclosure Date

    2010/07/01

  • Disclosure Status

    Disclosed

  • Doc Name

    Gyandoot Project : ICT initiative in the district of Dhar, Madhya Pradesh

  • Keywords

    information kiosk;information and communication technology;access to government service;rural area;evaluation study;loss of wage;loss of revenue;cost of travel;drinking water shortages;investments in power;types of service;social security pension;distance education program;public distribution system;number of women;information communication technology;overseas development institute;farmer;kiosk owners;land title;village committee;driving license;license fee;healthy child;power supply;rural telecenter;agricultural crop;public telephones;gender concern;high school;electrical power;corruption level;response time;corrective action;pending issues;media attention;project operation;rural youth;agricultural product;take time;improved communication;public domain;user feedback;public official;inefficient delivery;community participation;early success;delivering services;gender inequalities;weak demand;Gender Inequality;individual level;software application;social structure;public affair;ict application;information access;private foundations;government grant;food grain;study center;food distribution;government fund;long-term viability;regulatory department;federal government;underprivileged people;government building;main road;computer application;Board of examination;application form;village council;file complaints;district residents;active participation;online registration;land records;application process;potato crop;telephone booth;crop price;private funding;network infrastructure;grassroots organization;organic manure;rural population;

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Citation

Bhatnagar, Subhash Dewan, Ankita Moreno Torres, Magui Kanungo, Parameeta

Gyandoot Project : ICT initiative in the district of Dhar, Madhya Pradesh (English). Empowerment case studies Washington, D.C. : World Bank Group. http://documents.worldbank.org/curated/en/621851468267614396/Gyandoot-Project-ICT-initiative-in-the-district-of-Dhar-Madhya-Pradesh