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Transit ITS implementation guidance (Vol. 3) : Part three : technical studies associated with ITS management (English)

There has been increased interest throughout the world in improving transit services through the introduction of intelligent transportation systems (ITS). ITS can be defined as a set of technologies intended to improve the quality or efficiency of transit services primarily by providing the appropriate information at the appropriate time in an appropriate form to transit staff and transit customers. The World Bank has participated in the financing of several ITS systems in China. Given the complexity of these projects and their potential for dramatic transformation of transit operating agencies, it is worthwhile to provide some guidance to senior staff from transit systems contemplating ITS projects as well as decision-makers external to the transit operating organizations The World Bank commissioned a series of three papers to assist in this effort. This first paper is a description of the key ITS applications for transit operations and where they are most beneficial. This second paper reviews a number of previous installations and reports on lessons learned, both positive and negative, in the hope of maximizing the effectiveness of technology in improving transit services. The third is a set of Terms of Reference (TOR's) for professional services associated with ITS project management to assist in project implementation these papers focus more on the organizational and planning issues associated with ITS. This guidance is primarily directed to bus transit operators, including those with bus rapid transit (BRT) services. However, the sections on fare collection and traffic signal priority may have some application to streetcar or light rail transit. Vehicle location on such systems is usually accomplished by a signal system used to control switching between tracks. This note serves as an introduction to the topic of ITS for transit. In it, we introduce the various ITS technologies, identify their benefits, and the range of applications where their use is most appropriate. The interaction among technologies in providing information useful to transit system management is also discussed. Of equal importance, we have found that successful implementation of ITS depends not only on the technology but also on the institutional environment in which they are implemented. Since the introduction of technology fundamentally changes the nature of traditional managerial and staff processes, organizations which are able to embrace change and alter their methods of doing business will be more likely to fully benefit from these installations. Accordingly, this paper discusses some of the institutional and organizational factors associated with ITS implementation. From the outset, this note does not advocate for the implementation of specific ITS technologies.

Details

  • Document Date

    2009/02/01

  • Document Type

    Policy Note

  • Report Number

    69262

  • Volume No

    3

  • Total Volume(s)

    3

  • Country

    China,

  • Region

    East Asia and Pacific,

  • Disclosure Date

    2012/06/19

  • Disclosure Status

    Disclosed

  • Doc Name

    Part three : technical studies associated with ITS management

  • Keywords

    automatic vehicle location system;quality of transit service;description of data;subjectmatter expertise;transit operation;capacity building plan;fare collection system;functional specifications;automatic fare collection;quality and efficiency;intelligent transportation system;bus operating cost;bus stop location;geographic information system;average travel time;transit operating cost;transit agency;Software Installation;transit operator;business process;internal management;data management;traffic engineering;statistical procedure;waiting time;application software;executive management;improved information;staff development;staff capability;business environment;strategic management;information requirement;technology infrastructure;technology management;bus volume;management review;monitoring tool;procedure manual;independent contractor;analytical tool;prime contractor;call center;statistical analyses;Consulting services;transportation network;frequency distribution;staff costs;load profile;destination stop;technology system;exclusive lane;extreme variability;resource requirements;trip origin;information flow;relative performance;Management Systems;management function;internal review;inefficient operation;bus travel;reporting requirement;work order;Password Change;software upgrade;database queries;data error;system operation;application development;functional requirements;governance policy;professional service;drive environment;existing technology;asset identification;organizational resource;skill deficiency;management process;data capture;bus pass;system software;bus operator;single person;software program;power supply;routine maintenance;system hardware;bus service;passenger miles;specific performance;

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Citation

Transit ITS implementation guidance (Vol. 3) : Part three : technical studies associated with ITS management (English). Washington, D.C. : World Bank Group. http://documents.worldbank.org/curated/en/721301468216272402/Part-three-technical-studies-associated-with-ITS-management