Chatbots for Third-Party Monitoring : CivicTech Pilot in Madagascar (English)

Growing evidence confirms that citizen engagement is key to improving the delivery and quality of public services, management of public finances, and to promoting social inclusion, resulting in tangible improvements in people’s lives. The advent and availability of new technologies provide new opportunities to reach citizens, aggregate their ‘voice’ and demand, help governments respond, and partner with citizens to find and implement solutions collectively...

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Author

Rakotomalala,Olivia;

Peixoto,Tiago Carneiro;

Kumagai,Saki;
Document Date
2020/06/01
Document Type
Working Paper
Report Number
144562
Volume No
1
Total Volume(s)
1
Country
World,
Region
Other,
Disclosure Date
2020/07/09
Disclosure Status
Disclosed
Doc Name
Chatbots for Third-Party Monitoring : CivicTech Pilot in Madagascar
Keywords
recurrent costs for maintenance

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Citation

Rakotomalala,Olivia; Peixoto,Tiago Carneiro; Kumagai,Saki.

Chatbots for Third-Party Monitoring : CivicTech Pilot in Madagascar (English). Washington, D.C. : World Bank Group. http://documents.worldbank.org/curated/en/814101594332309340

Chatbots for Third-Party Monitoring : CivicTech Pilot in Madagascar (English)

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