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Pakistan - Punjab Cities Governance Improvement Project (English)

Ratings of the Punjab Cities Governance Improvement Project for Pakistan were as follows: outcome was satisfactory, Bank performance was satisfactory, and monitoring and evaluation quality was substantial. Some of the lessons learned include: hands on capacity building for systems and process improvements, with continuous post implementation follow-up and support, can bring about sustainable institutional development. Under PCGIP, the improved procurement, financial management, and environmental and social management systems were implemented initially on project-funded interventions but were subsequently mainstreamed and applied to all development spending by the city governments and WASAs. The officials and staff found tangible benefits from the new systems, and this augurs well for the sustainability of these improvements beyond the project life. b) Decentralized implementation through LGs, while slowing progress, ensured local ownership and sustainable results. While a centralized model for infrastructure delivery may be simpler and initially quicker, it is important for the LGs to expend additional funds through their own systems, as it will provide them with hands-on experience and help the enhanced systems to get fully institutionalized. Investments in the strengthening of systems for revenue collection, procurement, and financial management can result in substantial increases in revenues and savings in expenditures. This is demonstrated by the economic analysis of interventions whereby city governments and WASAs improved own source revenues and cut down on inefficient expenditures such as on energy and premiums involved in delayed maintenance of service delivery assets. Continuity of key staff in the Urban Unit and the Bank Task Team benefited project implementation and ensured institutional memory. Moreover, country office led team ensured just-in-time responsiveness to emerging issues. Dearth of requisite staff and skillsets in counterparts can not only delay project progress, but also risk sustainability of interventions. Continuous technical assistance and capacity building is therefore critical for counterpart officials, especially hands-on training in procurement, contract management, social and environment safeguards, and citizen engagement.


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    Implementation Completion and Results Report

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  • Region

    South Asia,

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  • Doc Name

    Pakistan - Punjab Cities Governance Improvement Project

  • Keywords

    city government; Administrative and Civil Service Reform; intergovernmental finance system; Environmental and Social Management Plan; Internal Economic Rate of Return; installation of water meters; urban immovable property tax; Drivers of Economic Growth; Social and Environmental Management; Environmental and Social Impact; access to information; average exchange rate; asset management plan; management of asset; capital investment plan; improved resource; net present value; theory of change; grievance redress mechanism; operations and maintenance; asset management system; local government system; initial environmental examination; world health organization; Municipal Institution Building; repair and maintenance; service delivery system; Investment Project Financing; application of safeguards; institutional capacity building; national economic growth; urban local government; devolution of power; efficiency and quality; hard budget constraint; engine of growth; government to citizen; gross domestic product; municipal infrastructure investment; lack of accountability; roads and water; flow of fund; complaint resolution system; transfer of revenue; sewerage and drainage; analysis of expenditure; capacity of city; capacity building intervention; maintenance and repair; collection of water; inclusion of women; capacity building support; capital investment planning; penalties for noncompliance; private sector financing; investments in infrastructure; primarily due; subject matter expert; demand for knowledge; environmental management system; operational risk assessment; lack of transparency; performance management system; improvement in governance; domestic revenue mobilization; large urban centers; illegal water connection; Land Registration System; degree of fragmentation; international good practice; criteria for investment; improving service delivery; standard operating procedure; public procurement practice; Exchange Rates; resource planning; Urban Governance; asset maintenance; urban management; asset inventory; field survey



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Pakistan - Punjab Cities Governance Improvement Project (English). Washington, D.C. : World Bank Group.