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South Africa - Improving government performance : a green paper : what gets measured, gets done (English)

This Green Paper describes the South African presidency's approach to performance management monitoring and evaluation. The paper defines the process and measurments through which medium and long term plans will be produced in future. It describes the process designed to ensure that the World Bank mandate for South Africa would deliver a very clear set of outcomes. The paper identifies ten priorities in the medium term, strategic framework success. To improve performance, the paper lists a number of non-negotiable principles. Government must be more effective in its actions, improve the quality of its services, and use available time, money and management to focus more on outcomes. It should be acknowledged that the state has not performed optimally in relation to public expectations. Quality and service standards have not always improved, despite massive increases in successive budgets. In some areas service quality and standards have deteriorated. The pattern of poor quality outcomes despite large growth in real expenditure, illustrated in the health and education sectors (which together make up 30 percent of government expenditure), is repeated in some other delivery areas. The paper concludes that it has provided a set of measures of accountability, and encourages the government to submit comments about how to improve the framework.

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Citation

Chabane, Collins

South Africa - Improving government performance : a green paper : what gets measured, gets done (English). Washington, D.C. : World Bank Group. http://documents.worldbank.org/curated/en/874771468305685801/South-Africa-Improving-government-performance-a-green-paper-what-gets-measured-gets-done