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Participation and partnership in urban infrastructure management (English)

The paper's purpose is to describe and illustrate a range of participatory strategies in order to assist urban managers in expanding the role and effectiveness of user participation in the provision and operation of infrastructure maintenance. The principle objectives concern the conditions and forms of participation, the role of participation in each management function, and the organizational basis of participation. Improved management of urban infrastructure service systems is needed. The main objectives essential to the application of participatory strategies are outlined. Future issues and possible responses in the light of available experience are discussed. The costs and risks of participation - as well as the potential benefits - are considered. Case studies are cited to demonstrate how participation has been effectively employed. A general management concept functions as a basis for discussing the relationship of participants to infrastructure service management. Four strategic approaches form a framework for considering the available options and their requirements and determinants of success. A large body of experience demonstrates the relative strengths and weaknesses of each of these strategic orientations. Finally measures and steps are outlined that could be instrumental in realizing participatory strategies.


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    Schubeler, Peter

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    The World Region,

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  • Doc Name

    Participation and partnership in urban infrastructure management

  • Keywords

    access to safe drinking water;access to infrastructure service;liters per capita per day;water and sewerage authority;access to drinking water;participation in infrastructure development;public sector service delivery;participation in infrastructure service;quality of infrastructure;operation of infrastructure facilities;provision of infrastructure service;participatory strategy;Urban Infrastructure;infrastructure management;maintenance of infrastructure;local government authority;private sector actors;benefits of participation;security of tenure;infrastructure service provision;sites and services;forms of participation;poor cost recovery;constraints to participation;mobilization of resource;service delivery process;solid waste collection;management function;local government institution;privatization of infrastructure;informal sector worker;public sector investment;water supply coverage;community action planning;low-income urban population;public water supply;world health organization;economic policy making;adult literacy campaign;domestic water connection;providing water supply;drinking water supply;management infrastructure;management of infrastructure;urban land management;concept of participation;capacity building component;participation in management;government and service;reduction of poverty;technical cooperation program;urban poverty alleviation;construction of facilities;service delivery system;evaluation of system;awareness building program;fiscal efficiency;learning by doing;service delivery performance;water and electricity;formulation of policies;application of information;alleviation of poverty;inappropriate investment decision;lack of knowledge;high density polyethylene;improving service delivery;disposal of waste;human resource base;community development component;public-private partnership;participatory approach;community-based development;infrastructure system;housing development;community level;non-governmental organization;squatter settlement;residential area;strategic approach;participatory development;technical standard;decentralization strategy;potential contribution;long-term planning;external support;organizational basis;community participation;building material;organizational capacity;community-based approaches;low-income household;service access;social group;infrastructure facility;community group;informal settlement;community facility;management process;municipal government;regional network;investment programming;management capacity;government support;participatory planning;desert land;Municipal Finance;local bodies;informal housing;resource mobilization;community center;interest group;street light;garbage collection;community representative;participatory management;conceptual approach;slum upgrading;performance requirement;urban resident;residential development;desert site;pipe network;administrative procedure;engineering design;infrastructure sector;infrastructure operation;private enterprise;productive use;community management;production system;housing scheme;low-income population;public health;inadequate maintenance;private land;operational efficiency;government participation;financial resource;urban growth;social change;municipal authority;dynamic growth;private cost;technical innovation;investment account;collaborative approach;Learning and Innovation Credit;electrical power;informal provision;excessive costs;adequate sanitation;sewerage system;investment volume;sanitary service;piped water;sanitary facility;common problems;municipal system;national party;demand analysis;neighborhood association;administrative decentralization;environmental planning;operational responsibility;housing need;construction process;demand responsiveness;construction enterprise;credit facilities;financial contribution;local infrastructure;participating community;investment resource;infrastructure provision;household access;extension service;beneficiary contribution;tenure security;effective partnerships



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Schubeler, Peter

Participation and partnership in urban infrastructure management (English). Urban management programme policy paper,UMPP no. 19 Washington, D.C. : World Bank Group.