The objective of this study was to assess whether the development of national certification schemes may help countries to a) address expectations of tourists, investors and supply chain actors such as tour operators and travel agencies, b) ensure the sustainable development of their tourism industry, c) ensure a localization of the corporate social responsibility (CSR) agenda by guaranteeing that certification standards are developed in accordance with national criteria, and d) whether certification schemes have contributed to spreading sustainable tourism practices or would align with international criteria or standards. This report finds a number of limitations as well as opportunities. For a variety of reasons, sustainable tourism has gained increased recognition among industry and governments. However, according to travel trade interviewees, only a small percentage of consumers pay attention to these standards and for all intents and purposes, none are willing to pay extra for adherence to environmental and/or social standards.
Details
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Author
Dodds,Rachel, Joppe, Marion
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Document Date
2005/06/01
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Document Type
Working Paper
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Report Number
34666
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Volume No
1
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Total Volume(s)
1
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Country
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Region
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Disclosure Date
2010/07/01
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Disclosure Status
Disclosed
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Doc Name
CSR in the tourism industry? The status of and potential for certification, codes of conduct and guidelines
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Keywords
tour operator;small and medium size enterprise;tourism;Sustainable Tourism;certification scheme;certification program;commercial sexual exploitation of child;code of conduct;Visiting Friends and Relatives;health and safety issue;environmental and social management;commercial exploitation of child;corporate social responsibility;lack of awareness;tourism industry;large tour operators;social and environmental;business to consumer;business to business;certified product;social criterion;human rights concern;Local Economic Development;sustainability of tourism;cost of evaluation;number of operator;world tourism market;lack of incentive;tourism development strategy;lack of credibility;product life cycle;conflicts of interest;failures of certification;number of tourists;agreed international standard;banyan tree;triple bottom line;work long hour;nature protection activity;human resource development;sustainable tourism products;green house gas;supply chain actor;community economic development;sustainable tourism development;social issue;industry association;travel company;consumer awareness;
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Citation
Dodds,Rachel Joppe, Marion
CSR in the tourism industry The status of and potential for certification, codes of conduct and guidelines (English). Washington, D.C. : World Bank Group. http://documents.worldbank.org/curated/en/925881468174891001/CSR-in-the-tourism-industry-The-status-of-and-potential-for-certification-codes-of-conduct-and-guidelines