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Vietnam - Study on e‐ID infrastructure to improve public services delivery (Vol. 2) : Electronic identification PPP report (English)

This study presents the vision and implementation recommendations for the electronic identity based service delivery framework (EISDF) in Vietnam. It also delineates the roles to be played by the diverse stakeholders (private, public, development community, etc.) in the field. The study recommends various relevant and innovative electronic identity (eID) services that can be implemented to transform and enhance the accountability and efficiency of service delivery across sectors. These recommendations are based on the stocktaking of international experiences and identified possibilities based on the country assessment. Special emphasis is placed on eID systems that operate on mobile phones, and on those that have the potential of being scaled up by both the public and private sectors in Vietnam. The eID systems can help reduce identity fraud and enable individuals to avail of services more securely in a variety of contexts as in mobile banking and mobile applications for health care.


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    Working Paper

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  • Region

    East Asia and Pacific,

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  • Doc Name

    Electronic identification PPP report

  • Keywords

    legal and regulatory framework;capital investment need;high economic rates of return;State Bank of Vietnam;risk of identity theft;development of infrastructure;delivery of service;public sector agency;private sector enterprise;direct financial participation;fiber optic cable;operation and management;duplication of efforts;industry and trade;improvement in technology;public sector liability;foreign currency management;bid evaluation criterion;regulations in force;identity authentication process;security and privacy;public health care;national government agency;requests for proposal;public service agency;foreign private sector;commercial service provider;criteria for selection;Public Sector Units;private sector responsibility;number of beneficiaries;clean water supply;private capital investment;waste treatment plants;personal identification number;conditional cash transfer;improved service delivery;combination of factor;build operate transfer;build own operate;private sector financing;standard of performance;public sector authority;types of service;public sector institution;general taxation;private service provider;private sector partner;Public Sector Organizations;Public Services;Capital Investments;legal framework;state agency;unique identity;commercial bank;private investor;state participation;telecommunications company;equity capital;unique identification;electronic authentication;authentication mechanism;biometric information;mobile id;private provider;individual citizen;investment incentive;authentication service;contract structure;transportation sector;healthcare services;legal power;pension benefit;government guarantee;commercial loan;infrastructure sector;welfare benefit;electronic identity;capital finance;institutional perspective;commercial lender;Electronic Government;investor interest;internet statistic;administrative burden;investment funding;draft regulation;demand risk;stakeholder organizations;beneficiary identification;budget resource;national identity;electronic verification;mobile banking;personal information;private agency;potential candidate;future demand;public life;government entity;legal condition;Performance Standards;social insurance;children's education;tax increase;insurance companies;national policy;energy facility;increase productivity;financial contribution;online service;old people;physical infrastructure;non-governmental organization;multiple provider;multiple purchasers;development phase;broadband connectivity;performance risk;verification system;contract negotiation;security standard;administrative challenge;foreign debt;applicable law;sovereign guarantee;long-term commitment;legal requirement;long-term benefits;audit process;sensitive data;ownership structure;audit trail;consumer service;commercial business;biometric identification;identification system;education benefit;Physical Token;disaster relief;cost inefficiency;data security;operational process;mobile penetration;financial rate;authenticating identity;public program;tourism operators;transportation company;identity fraud;financial viability;national economy;potential investor;state budget;investment certificates;delivery infrastructure;enabling environment;investment level;contract management;procurement law;government service;capital participation;investment contract;financial model;skill set;mobile application;tariff structure;contract arrangement;legal system;intended beneficiary;business model;social pension;private operator;subsidiary right;demographic data;law perspective;deposit money;Tax Code;delivering services;welfare program;



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Vietnam - Study on e‐ID infrastructure to improve public services delivery (Vol. 2) : Electronic identification PPP report (English). Washington, D.C. : World Bank Group.