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The partnership for financial inclusion : breaking free of the branch - microfinance and alternative delivery channels in Sub-Saharan Africa (English)

Many microfinance institutions (MFIs) have actively embraced the potential of agent banking and rapidly developed and implemented their own agent banking models, with promising results for the expansion of financial inclusion. This field note summarizes the initial observations of a multi-year longitudinal study of eight MFIs in Sub-Saharan Africa that are clients of the partnership for financial inclusion, a joint initiative of International Finance Corporation (IFC) and the Mastercard foundation. It looks at the objectives of the MFIs for employing alternative delivery channels, and lessons learned from this first step.

Details

  • Author

    Denyes,Lesley Sarah, Tar,Marie-Sophie, Siedek,Hannah Philippa Maria

  • Document Date

    2016/11/01

  • Document Type

    Brief

  • Report Number

    128210

  • Volume No

    1

  • Total Volume(s)

    1

  • Country

    Africa,

  • Region

    Africa,

  • Disclosure Date

    2018/07/11

  • Disclosure Status

    Disclosed

  • Doc Name

    The partnership for financial inclusion : breaking free of the branch - microfinance and alternative delivery channels in Sub-Saharan Africa

  • Keywords

    partnership for financial inclusion; average deposit interest rate; cost of fund; types of transactions; community of practice; Portfolio at Risk; project management structure; costs of transaction; bachelor of science; financial sector development; mobile banking; financial service; alternative delivery; micro-finance bank; holding company; mobile money; regulatory approval; account opening; Mobile Wallet; mobile network; longitudinal study; financial channel; business case; comparative advantage; international debt; delivery channels; microfinance institution; transaction cost; institutional lender; financial model; rural lending; business model; account structure; regulatory environment; transaction process; deposit mobilization; partnership program; international funding; regulatory impediment; smart phone; international network; technology development; financial capital; money transfer; field staff; market knowledge; payment infrastructure; payment platform; urban centre; outreach objectives; utility company; internet providers; financial analysis; regulatory approach; fee income; local management; external support; operational procedure; transaction account; staff capacity; technology infrastructure; delivery model; overdraft facility; funding capacity; donor funding; telecom service; broadband connection; technology solution; marketing strategies; internal control; banking system; business degree; rural area; daily occurrence; real time; digital channel; lending rate; savings mobilization; financial analyst; monthly revenue; branchless banking; Standard Product; bill payment; opportunity cost; commercial bank; bank agents; Payments for Services; bank network; average revenue; credit service; distribution network; transaction fee; business support; fee structure; primary concern; transaction number; market penetration; card transactions; public good; geographic area; operational expense; thought process; convenient access; baseline research; currency swap; Informal Economy; real cost; fee revenue; business strategy; savings product; low-income people; smallholder farmer; traditional branch; institutional objectives; cost accounting; initial observation; distribution channel; mobile client; open network; retail outlet; loan repayment

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Citation

Denyes,Lesley Sarah Tar,Marie-Sophie Siedek,Hannah Philippa Maria

The partnership for financial inclusion : breaking free of the branch - microfinance and alternative delivery channels in Sub-Saharan Africa (English). The partnership for financial inclusion field note,no. 6 Washington, D.C. : World Bank Group. http://documents.worldbank.org/curated/en/973031531289237868/The-partnership-for-financial-inclusion-breaking-free-of-the-branch-microfinance-and-alternative-delivery-channels-in-Sub-Saharan-Africa