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Information and communication technology : optional sectoral module (English)

In a resilient city, the information and communication technology (ICT) industry is used strategically to guide economic growth, develop competitive industries, and create jobs. The local government actively deploys ICT to improve public service delivery and accessibility, participation in decision-making, transparency, and accountability (inclusive). A resilient ICT system continues to operate despite power outage or other disruptions (robust and redundant). The ICT networks and infrastructure is regularly assessed for level of vulnerability and capacity to deal with identified shocks (reflective). During disasters, sufficient funding is available for establishment of emergency communication centers and increased third party communication services (coordinated).


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    Working Paper

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    The World Region,

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    Information and communication technology : optional sectoral module

  • Keywords

    access to ict; information and communication technology; legal and regulatory framework; emergency communication; public service delivery; communication services; emergency communication system; private sector involvement; access to telephone; case of emergency; management of risk; government and service; early warning system; electric grid; Job Creation; Management Systems; emergency situation; surveillance system; power outage; emergency response; battery bank; telecommunication service; development of capacity; competitive industry; grid infrastructure; future demand; alternative mode; operations center; central control; targeted program; emergency responder; built environment; risk exposure; contingency planning; participatory mapping; perceived vulnerability; risk map; regular monitoring; telephone network; citizen feedback; weather forecast; mitigation measure; positive impact; high reliability; funding source; disadvantaged community; public safety; market information



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Information and communication technology : optional sectoral module (English). Washington, D.C. : World Bank Group.