Countries worldwide are implementing GovTech reforms to modernize the public sector and achieve better performance while responding to citizens’ needs. At its core, GovTech represents a whole-of-government approach to public sector modernization, which emphasizes three critical aspects: (i) citizen-centric public services that are universally accessible; (ii) a whole-of-government approach to digital government transformation; and (iii) simple, efficient...
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2024/03/05
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Documento de trabalho sobre pesquisa de políticas
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WPS10716
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1
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2024/03/05
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Disclosed
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Cross-Country Empirical Analysis of GovTech Platforms on Citizen Engagement
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