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Social Accountability and Service Delivery Effectiveness : What is the Evidence for the Role of Sanctions? (Inglês)

The GPSA supports a new generation of collaborative social accountability processes which engage citizens, communities, civil society groups, and public-sector institutions in joint, iterative actions to solve development problems that affect people’s daily lives, such as in the delivery of public services and governance of vital sectors. GPSA partners seek to harness existing service delivery systems, government policies and World Bank operations...
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