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Regulatory Framework for Digital Financial Services in Côte d’Ivoire : A Diagnostic Study (Inglês)

Côte d’Ivoire is a regional leader in digital financial services (DFS), particularly in the use of mobile money. It has a high rate of mobile phone penetration, and a more modest rate of formal financial inclusion. Mobile network operators (MNOs) have been the lead players thus far. They account for three of the five mobile money deployments and the majority of agents. MNOs have mainly partnered with banks that issue e-money. However, in the wake of recent regulatory changes, MNOs are moving to establish e-money subsidiaries. Over-the-counter (OTC) services providers, who provide affordable transfer services to clients, including those without digital accounts, are also significant. Any discussion of legal or policy matters in Côte d’Ivoire must pay close attention to the rules laid down by the West African regional institutions of which that country is a member. In this paper, we are principally concerned with the West African Economic and Monetary Union (WAEMU), a currency union and evolving free trade zone. Policy makers at the national and regional (WAEMU) level are taking steps to expand DFS access. Regulation plays a critical role in the development and spread of DFS. This paper offers an analysis of the regulatory framework for DFS in Côte d’Ivoire, including its coverage, its conducive features, and its gaps and obstacles.


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    Regulatory Framework for Digital Financial Services in Côte d’Ivoire : A Diagnostic Study

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